KR20140138488A - Mobile communication terminal for inducing install application, system and method for providing visible automatic response service using the mobile communication terminal - Google Patents

Mobile communication terminal for inducing install application, system and method for providing visible automatic response service using the mobile communication terminal Download PDF

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KR20140138488A
KR20140138488A KR1020130059144A KR20130059144A KR20140138488A KR 20140138488 A KR20140138488 A KR 20140138488A KR 1020130059144 A KR1020130059144 A KR 1020130059144A KR 20130059144 A KR20130059144 A KR 20130059144A KR 20140138488 A KR20140138488 A KR 20140138488A
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mobile communication
communication terminal
application
calling
service
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KR1020130059144A
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Korean (ko)
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최성복
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에스앤로직스 주식회사
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0267Wireless devices
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/57Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/60Subscription-based services using application servers or record carriers, e.g. SIM application toolkits
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02Terminal devices

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  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
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Abstract

The present invention relates to an automatic response system and, more specifically, to a system and method for providing a visible automatic response service, which provide information, which individuals as well as companies want to provide, as visual information to a sender by an automatic response thereto and, when an application for receiving a visible automatic response service is not installed in a mobile communication terminal of the sender, install the application in the mobile communication terminal of the sender or lead the sender to install it.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention [0001] The present invention relates to a mobile communication terminal having an application installation inducing function, a system and a method for providing a visual automatic response service using the same,

The present invention relates to an automatic answering system, and more particularly, to an automatic answering system in which information to be provided not only by an enterprise but also an individual is provided as visual information to an originator in an automatic response, The present invention relates to a mobile communication terminal having an application installation inducing function for inducing a user to install or install an application in a calling mobile communication terminal, and a system and method for providing a visual automatic response service using the same.

Generally, organizations such as corporations, schools, government offices, and religious organizations that constitute members of a certain size or more establish an automatic response system to provide various information about a group to a caller who has sent a call to the telephone number of his or her group .

Such an automatic response system is applied to a voice answering system for providing voice-based information and an IP (Internet Protocol) automatic response system for providing voice and data viewing information.

However, such an automatic response system is installed in a relatively large organization because it is expensive to construct. In other words, organizations having few individuals or members are expensive and difficult to install.

In order to solve such a problem, a viewing application (or applications) providing information to a caller who has sent a call to a group (hereinafter, "called party ") through a mobile communication terminal such as a smart phone, Quot; app (APPS) ") has been developed and provided.

The mobile communication terminal in which the viewing application is installed normally operates to determine whether the called number of the call originated at the time of calling is a calling service provision destination number registered by the calling application viewed, It receives the information on the group of the called number provided in the form of a web page and a mobile page corresponding to the called number by accessing a call application management server viewed through the Internet network and displays the received information.

Therefore, the viewing service through the viewing application can be downloaded for free or for a fee, so that individuals or members with fewer members can provide their own information at a low cost.

However, the above-mentioned call application method also requires a construction cost because it requires building an application server, a web server, and / or a mobile web server.

In addition, in the case of the call application method, the user must install the call application to be viewed on the mobile communication terminal, and the call application can not be used if the call application is not installed.

In addition, when the user does not know the calling application itself, there is a problem that the user can not use the calling service even if a certain group provides the calling service.

Published Patent 2007-0119443

"Emflutter shortened the free-of-charge supply period for 'viewing calls' for public institutions, 2013. 04.30, current affairs news

Accordingly, it is an object of the present invention to provide a system and method for providing an automatic response to a caller as visual information, A mobile communication terminal having an application installation inducing function for inducing an application to be installed or installed, and a system and a method for providing a visual automatic response service using the same.

According to an aspect of the present invention, there is provided a mobile communication terminal having an application guiding function, including: a communication unit for performing voice communication through a mobile communication network and data communication through an Internet network; A storage unit for storing time and date answering service setting information including information on whether to install an application based on a phone number and an application installed on a group basis; Wherein the call originating number is an application installation inducing call originating number, the originating number is detected by referring to the time automatic answer service setting information, and if the detected origination number is an application installation inducing calling number, And a controller for causing the mobile communication terminal to download the application from the application server providing the application.

According to another aspect of the present invention, there is provided a system for providing a visual automatic response service using a mobile communication terminal having an application guiding function, including: a caller mobile communication terminal; And an automatic answering service setting information including service information to be provided and content information to be provided and content information to be provided for each individual and group based on the telephone number, detects the calling number upon reception of a call, Determines whether the detected calling number is an application installation inducing calling number, and, if the calling number is an application installation inducing number, instructs the calling mobile communication terminal having the calling number to download the application from the application server providing the application A recipient mobile communication terminal; And a visual answering service relay server for transmitting and receiving visual answering service data for a visual answering service between mobile communication terminals equipped with a calling time answering service application and mobile communication terminals equipped with an answering time answering service application .

Wherein the time automatic answering service data includes time answering service setting information, a time answering service announcement voice, service information, and contents, wherein the time answering service relay server transmits the time answering service data to the recipient mobile communication Synchronized from the mobile terminal, and provides the mobile communication terminal with the caller's mobile communication terminal, when the calling mobile communication terminal requests the automatic answering service through the calling time answering service application.

Wherein the time automatic answering service data includes time answering service setting information, a time answering service announcement voice, service information, and contents, wherein the called mobile communication terminal transmits, through the time answering service relay server, A caller mobile communication terminal for providing the visual automatic response service data to the calling mobile communication terminal with reference to the visual automatic response service setting information when the visual automatic response service is requested from the calling mobile communication terminal installed with the service application, And a terminal.

The called mobile communication terminal comprises: a communication unit including a mobile communication unit and a wireless data communication unit; A storage unit for storing time and date answering service setting information including information on inducement of application installation by individual and group based on a calling number, service information to be provided, and contents information; And determining whether the detected calling number is an application installation inducing calling number by referring to the time answering service setting information, and if the application installation inducing calling number is an application installation inducing calling number, detecting the calling number upon receiving a call through the mobile communication unit The mobile communication terminal of the originating mobile communication terminal transmits a request for providing a visual automatic response service from the visual automatic response service relay server to the sender mobile communication terminal equipped with the application through the communication unit, And a controller for providing service information and contents for the caller mobile communication terminal to the caller mobile communication terminal with reference to the time and date answering service setting information, The.

The called mobile communication terminal may further include an audio processing unit for receiving voice input from a called party through a microphone and converting the voice data into voice data and outputting the voice data to the control unit and outputting audio data input from the control unit through a speaker, Receives the application installation inducement voice input by the user of the called mobile communication terminal input through the audio processing unit, records the voice in the storage unit, and transmits the application installation inducement voice to the caller An application installation voice guidance module for transmitting the voice guidance module to the communication terminal; A sender selection module for recognizing a caller selection according to a received signal from a calling mobile communication terminal according to a voice guidance of the application installation voice guidance module; And a group policy setting module for receiving whether the user installs a visual automatic answering service application for each individual or group, and policy information about service information and contents to be provided, and storing the received information in personal and group time answering service setting information .

The storage unit may store at least one coloring data, and the controller may reproduce the coloring data when providing a call with the calling mobile communication terminal and provide the coloring data to the calling mobile communication terminal.

The caller selection module is a voice recognition module for recognizing and outputting a voice uttered by a user.

The called mobile communication terminal transmits a message including a URL link for downloading the application to the calling mobile communication terminal, thereby guiding the mobile communication terminal to download the message.

The called mobile communication terminal transmits a download request signal requesting downloading of the application to the calling mobile communication terminal including the calling number of the calling mobile communication terminal to the application server providing the application, Based on the originating number of the originating mobile communication terminal included in the download request signal, transmits to the originating mobile communication terminal a message asking whether to download the originating mobile communication terminal, and upon acceptance from the originating mobile communication terminal, To be installed.

According to another aspect of the present invention, there is provided a method for providing an automatic answering service using a mobile communication terminal having an application guiding function according to the present invention, the method comprising: detecting a calling number of an incoming call when a called mobile communication terminal receives a call, The originating mobile communication terminal determines whether to install the application to the originator mobile communication terminal with reference to the staring time automatic answering service setting information, and if the detected calling number is the calling number to which the application is installed, An application installation inducing process of inducing the installation of the application to induce installation; And service information corresponding to personal and group time answering service setting information corresponding to the calling mobile communication terminal when the calling mobile communication terminal equipped with the application is connected through the time answering service relay server driven by the application, And providing a visual automatic response service for providing contents.

Wherein the application installation inducement step comprises the steps of: determining whether to induce installation of the application by individuals and groups, setting a service and information to be provided for each individual and group; And the called mobile communication terminal detects the calling number of the incoming call upon receiving the call and determines whether to induce the application to the calling mobile communication terminal for the calling number by referring to the preset personal and group time answering service setting information, And guiding the calling of the application to the caller's mobile communication terminal to induce the application to be installed if the detected calling number is a calling number to which application installation should be directed.

Wherein the step of setting the automatic answering service comprises: an application installation inducement step of determining whether to install the application for each individual and group; A providing service setting step of setting service information and contents to be provided for individual and group; And a coloring setting step of setting coloring for each individual and group by assigning coloring stored in advance for each individual and group, and in the application installation inducement step, coloring set for each individual and group of the calling number is reproduced, And coloring is provided to the communication terminal.

The application installation inducement step may include a step in which the called mobile communication terminal detects a calling number of an incoming call upon receiving a call and refers to preset personal autoresponder service setting information for each group to set the application to the calling mobile communication terminal for the calling number Judging whether the application is installed or not; If the detected calling number is a calling number to which the application is to be installed, the calling mobile communication terminal transmits a message including a URL link to which the calling mobile communication terminal can download the application to the calling mobile communication terminal to install the application And an induction step.

The application installation inducement step may include a step in which the called mobile communication terminal detects a calling number of an incoming call upon receiving a call and refers to preset personal autoresponder service setting information for each group to set the application to the calling mobile communication terminal for the calling number Judging whether the application is installed or not; If the detected calling number is a calling number to which the application is to be installed, the calling mobile communication terminal transmits an application download request signal including the phone number of the calling mobile communication terminal to an application server that can download the application Request step; And an application installing step of providing the application to the sender mobile communication terminal and installing the application upon receiving an acceptance signal from the calling mobile communication terminal after the application server transmits a message asking whether the application is downloaded to the calling mobile communication terminal And a control unit.

In the VAT service provision step, the calling mobile communication terminal having the application installed transmits a visual automatic response service provision request signal including the called party mobile communication terminal destination number by driving the application to the visual automatic response service relay server A connecting step of connecting; A data communication channel forming step of forming a data communication channel with the called mobile communication terminal by the recipient mobile communication terminal destination number included in reception of the visual automatic response service provision request signal by the visual automatic response service relay server; And the called mobile communication terminal provides the service information and the contents corresponding to the personal and group time visual automatic response service setting information of the calling number of the calling mobile communication terminal through the formed data communication channel through the visual automatic response service relay server And a service providing step.

The present invention can provide a visual automatic response service capable of providing desired service information and contents to a calling individual or a group of callers who have called the mobile communication terminal without having a separate web server or the like Effect.

Accordingly, the present invention can provide a variety of information and contents related to the product itself and the goods to be provided by the recipient providing the visual automatic answering service, thereby enhancing the efficiency of advertisement and promotion of the self and the product .

In addition, since the service information and contents stored in the mobile communication terminal are provided on the caller side, the present invention does not need to construct a separate web server and / or mobile web server, It is possible to provide a visual automatic response service that provides visual service information and contents according to a caller's request to a calling party who has attempted to originate his / her own expenses.

Further, the present invention can determine a caller who does not have an application for receiving a visual automatic response service and guide the installer to install and install the application to the caller, thereby making it possible to easily access the visual automatic response service And provides an effect of easily spreading the visual automatic response service on the caller side.

1 is a block diagram of a system for providing a visual automatic answering service according to the present invention.
2 is a diagram illustrating a configuration of a called mobile communication terminal of the visual automatic answering service providing system according to the present invention.
3 is a diagram illustrating a configuration of a caller mobile communication terminal of the visual automatic answering service providing system according to the present invention.
FIG. 4 is a flowchart illustrating a method of setting a visual automatic answer service for a called party / group by a called mobile communication terminal in a method of providing a visual automatic response service according to the present invention.
FIG. 5 is a flowchart illustrating a policy setting method of a visual automatic answering service according to an individual person / group according to the present invention.
6 is a flowchart illustrating a method of inducing installation of an application according to a first embodiment of a method of providing a visual automatic response service according to the present invention.
7 is a flowchart illustrating a method of inducing installation of an application according to a second embodiment of a method of providing a visual automatic response service according to the present invention.
8 is a flowchart illustrating a visual automatic answering service method of a method of providing a visual automatic response service according to the present invention.
FIG. 9 is a view showing a setting screen of the called party's automatic answering service application of the called mobile communication terminal of the visual automatic answering service providing system according to the present invention.
FIG. 10 is a diagram illustrating a screen when a call is received by the called mobile communication terminal of the visual automatic answering service providing system according to the present invention.
11 is a view illustrating a screen for using a visual automatic answering service of a caller mobile communication terminal in the visual automatic answering service providing system according to the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Reference will now be made in detail to the preferred embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein like reference numerals refer to the like elements throughout. , A method of setting an automatic answering service for each individual / group in a called mobile communication terminal, and a method of a visual answering service will be described.

1 is a block diagram of a system for providing a visual automatic answering service according to the present invention.

Referring to FIG. 1, the system includes a recipient mobile communication terminal 100, a sender mobile communication terminal 200, a visual automatic response service relay server 300, and an application server 400 do.

The recipient mobile communication terminal 100, the calling mobile communication terminal 200, the visual automatic response service relay server 300 and the application server 400 are connected to each other via wired / wireless lines through the communication network 500 to perform data communication and / .

The communication network 500 illustrated in FIG. 1 is a communication network in which a mobile communication network 510 and an Internet network 520 are combined. The mobile communication network 510 is connected to a mobile voice communication network 512 for providing voice communication between the mobile communication terminals 100 and 200 and an Internet network 520 and is connected to the Internet network 520, And a mobile data communication network 511 for providing data communication with the server 300 and the application server 400 and the like. The mobile data communication network 511 includes a message sending server (not shown) for sending a short message service (SMS) message and a multimedia message service (MMS) message received from an arbitrary mobile communication terminal .

The called mobile communication terminal 100 and the calling mobile communication terminal 200 can perform mutual voice communication through the mobile voice communication network 512 of the mobile communication network 510 and can transmit voice data to the mobile data communication network 511, and the Internet 520 to perform Internet data communication, and may be a smart phone, a smart pad, a tablet, or the like.

The application server 400 stores at least one application (hereinafter also referred to as "application (APPS)") installed in the mobile communication terminals 100 and 200 and provides an arbitrary content, When a communication terminal requests an application, the communication terminal provides it to the corresponding mobile communication terminal for a fee or free of charge. The application server 400 may be a market server such as an Android market, an app store, a tea store, or the like, or may be a server that provides only an originating and receiving time automatic answering service application according to the present invention.

The VMS relay server 300 stores the caller identification information for the users of the called mobile communication terminal 100 and transmits the VMS response message to the called mobile communication terminal 100 and the calling VMS application And transmits and receives data according to an incoming call and answering time answering service application. The visual answering service relay server 300 may be configured to perform an operation as an application server that stores an originating and an incoming call time answering service application. The called party identification information may include at least one of a called party telephone number (called party number), an ID and password of the called party, and an application unique number.

In addition, according to another embodiment, the visual answering service relay server 300 receives the visual answering service setting information, the service information and the contents, the coloring, the visual answering service announcement voice and the like from the recipient mobile communication terminal 100, And stores the mapped identification information included in the time automatic answering service provision request signal included in the time answering service provision request signal of the calling mobile communication terminal 200, Service information, content, and coloring to the calling mobile communication terminal 200 in accordance with the setting information of the called party, that is, the called party automatic call service setting information corresponding to the called party number.

2 is a diagram illustrating a configuration of a called mobile communication terminal of the visual automatic answering service providing system according to the present invention.

2, the called mobile communication terminal 100 includes a control unit 10, a storage unit 20, an input unit 30, a display unit 40, an audio processing unit 50, and a communication unit 60 .

The storage unit 20 stores a phone book, coloring data, service information, and contents including a plurality of phone numbers. The storage unit 20 stores information such as application installation inducement information for individual and group based on the phone number, Service information, content information to be provided separately, and coloring information per person and group. For example, a friend group and a family group may be set to not induce application installation, and a customer group and other groups may be set to induce application installation. For the customer group set to induce the application installation, service information and contents according to the goods or service of the subscribed customer may be set, and for other groups, service information and contents for the subscribable goods may be set There will be. The content may be audio, still image, moving image, image, text, and the like. The information stored in the storage unit 20 may be stored in synchronization with the visual answering service relay server unit 300 according to another embodiment of the present invention.

The input unit 30 includes a key input device for outputting a button signal for a pressed button including a home button, a volume up / down, a screen switching button, and the like, and coordinate information for a position on the touched screen, And a touch pad for outputting to the controller 10.

The display unit 40 displays text, graphics, still images, moving pictures, and the like according to the operation status of the calling mobile communication terminal 100 and the visual automatic response service according to the present invention.

The audio processing unit 50 outputs the audio data input from the control unit 10 through the speaker SPK and converts the voice input through the microphone into voice data and provides the voice data to the control unit 10. [

The communication unit 60 includes a mobile communication unit 61 connected to the mobile communication network 510 to perform voice communication and data communication and a wireless data communication unit 62 connected to the Internet 520 to perform Internet data communication .

The control unit 10 controls the overall operation of the called mobile communication terminal 100 according to the present invention. In particular, the control unit 10 sets an individual and a group to be guided to install the automatic calling time answering service application and an individual and a group that do not need to install the application, based on the phone number stored in the storage unit 20, A service providing unit for setting up service information and contents to be provided to an individual or a group to which the application is to be installed and setting up one of the at least one coloring data stored in the storage unit Selects coloring data and sets coloring. The control unit 10 may be configured to synchronize the data stored in the storage unit 20 with the visual answering service relay server 300 according to another embodiment of the present invention. That is, the control unit 20 uploads all data stored in the storage unit 20 or newly stored data to the visual automatic response service relay server 300 when a new event (generation of storage data) occurs, And may further include a synchronization unit (not shown).

More specifically, the control unit 10 includes a visual automatic response service setting unit 12, an application installation inducing unit 15, and a service providing unit 17 at the time of installing the incoming call time automatic answering service application according to the present invention Configures a visual automatic answering service providing unit (11), and activates the visual automatic answering service providing unit (11) when executing the application.

The activated time automatic answering service setting unit 12 generates the time answering service setting information for each individual and group through the input unit 30, the display unit 40 and the audio processing unit 50, do.

Specifically, the visual automatic response service setting unit 12 includes a guidance voice recording module 13 and a group policy setting module 14. [

The announcement voice recording module 13 stores a voice answering service announcement voice to guide the recipient introduction, the application installation inducement guidance voice for guiding the application installation, and the visual answering service through the microphone (MIC) of the audio processing unit 50 (20). The announcement voice recording module 13 may record individual and group by selecting one of the individuals and groups based on the telephone number.

The group policy setting module 15 selects the calling numbers to which the application installation is to be induced by the individual and the group based on the telephone number stored in the storage unit 20 and selects the service information and contents to be provided for each individual and group And displays means for selecting coloring to be provided for each individual and group on the display unit 40. The display unit 40 displays the application installation guide information for individual and group selected by the called party, the service information and content information for individual and group, And the application installation induction announcement voice data recorded through the application installation induction voice guidance module 14 is configured and stored in the storage unit 20 do.

The application installation inducement unit 15 includes an incoming call monitoring unit 16, a caller selection recognition module 17, and a voice guidance unit 18.

The incoming call monitoring unit 12 detects a calling telephone number (or "calling number") of a call received through the mobile communication unit 61 and checks the time answering service setting information stored in the storage unit 20 It is determined whether or not the calling number is a number for which the installation of the visual answering service application should be induced.

The caller selection recognition module 13 recognizes input information input from the other party, that is, the calling mobile communication terminal 200, through the call channel formed for the call. The caller selection recognition module 13 may be a voice recognition module for voice recognition of voice uttered by the caller.

When the calling number to which the application installation is to be induced is detected through the incoming call monitoring unit 12, the voice guidance unit 18 responds to the application installation induction announcement voice data information of the time automatic answering service setting information corresponding to the detected calling number The application installation guide guidance voice data is loaded from the storage unit 20 and is transmitted through the voice path via the voice path established.

When the calling mobile communication terminal 200 in which the originating time automatic answering service application is installed requests the connection through the visual automatic response service relay server 300, the service providing unit 19 sends a request of the visual automatic response service through the communication unit 60 And provides the service information and the contents of the time answering service setting information corresponding to the calling number of the calling mobile communication terminal 200 to the calling mobile communication terminal 200 through the visual answering service relay server 300 .

3 is a diagram illustrating a configuration of a caller mobile communication terminal of the visual automatic answering service providing system according to the present invention.

3, the calling mobile communication terminal 200 includes a control unit 110, an input unit 130, a display unit 140, an audio processing unit 150, and a communication unit 160 in the same manner as the called mobile communication terminal 100, . The input unit 130, the display unit 140, and the communication unit 160, which perform the same operations as those of the recipient mobile communication terminal 100, are omitted.

The storage unit 120 is provided with an originating time automatic answering service application according to the present invention and is provided with at least one visual automatic answering service incoming call Number (or "called number").

The control unit 110 of the originator mobile communication terminal 200 controls the time automatically including the call origination monitoring module 112, the called party number detection module 113 and the time automatic response module 114 when the originating time automatic answering service application is installed. And configures the response service unit 111 and activates the visual answering service unit 111 when the application is executed.

The call origination monitoring module 112 provides the call termination number detection module 113 with call origination when the call origination by the input unit 130 and the call origination (dialing) application is attempted.

The called party number detection module 113 detects the called party number for the call attempted to be originated and determines whether the detected called party number is a visual answering service call destination number providing the time automatic answer service stored in the storage unit 120 If the detected number is the visual automatic response service call destination number, it is provided to the visual automatic response module 114.

If it is determined that the call origination is attempted to the VAC service number, the time automatic answer module 114 ends the general call origination and transmits the time automatic answer service through one of the mobile communication unit 161 and the wireless data communication unit 162 Server 300 and establishes a data communication channel with the recipient mobile communication terminal 100 corresponding to the called number by the time automatic answering service relay server 300 so that service information according to the calling time answering service application And outputs the received content through at least one of the display unit 140 and the audio processing unit 150. [

FIG. 4 is a flowchart illustrating a method of setting a visual automatic answering service for a recipient individual / group in a called mobile communication terminal according to a method of providing a visual automatic answering service according to the present invention. FIG. 8 is a diagram showing a setting screen of the called party's automatic answering service application of the called mobile communication terminal. This will be described below with reference to Figs. 2, 4, and 9. Fig.

The control unit 10 checks whether the incoming call time answering service application is driven (S210).

When the incoming call time automatic answering service application is activated, the control unit 10 checks whether a time answering service setting command is input through a user interface (UI) of the visual answering service application (S220). The visual automatic response service setting command includes a personal and group setting command, a voice selection command as shown in (A) of FIG. 9 that can be set for each individual and groups set by the personal and group setting command, (Coloring selection) command to select the coloring (Background: BG) as shown in (c), (d) And an application link selection command such as < RTI ID = 0.0 > In the following, individual and group setting commands are mainly described.

When the time automatic response setting command is inputted, the time automatic answering service setting unit 12 of the control unit 10 displays the individuals and groups to be set, and determines whether the group setting (S230), group setting deletion (S240) (S250), and whether the personal setting is deleted (S260).

When the called party selects the group setting (S230), the time automatic answering service setting unit 12 determines whether it is a new group setting or an existing group setting (S231). If the group setting is a new group setting, Then, an individual to be included in the group is selected and registered in the group (S235). If the setting is an existing group, the selected group is selected (S237).

When the group to be set is selected and registered, the time automatic answering service setting unit 12 determines whether or not to install a visual answering service application for group policy, that is, a time answering service for each group, service information to be provided for each group, Installation guidance guide Establishes a time automatic answering service such as voice recording (S237).

On the other hand, if the personal setting is selected (S250), the automatic answering service setting unit 12 determines whether it is a new personal setting or an existing personal setting (S251). If the personal setting is an existing personal setting (S253) , And sets a policy for the selected individual (S259).

However, if the new personal setting is set, the automatic voice response service setting unit 12 sets the personal policy after the personal name and the telephone number are input (S255, S257) (S529).

If the group setting deletion and the personal setting deletion are selected, the VAC service setting unit 12 deletes the selected group setting (S241, S243) and deletes the selected personal setting (S261, S263).

The group policy setting method will be described in detail with reference to FIG.

FIG. 5 is a flowchart illustrating a policy setting method of a visual automatic answering service according to an individual person / group according to the present invention.

5, the automatic answering service setting unit 12 activates the announcement voice recording module 13 and the activated guide voice recording module 13 activates the display unit 40 as shown in FIG. 9 (B) (Step S2333). The audio processing unit 50 requests the audio / video processing unit 50 to record an audio of a guide for setting up an application / installation for each individual / group through the speaker (SPK) It is checked whether or not the guide voice is input (S2335).

When the voice is input through the microphone (MIC), the guide voice recording module 13 buffers the application installation guide voice input until the application installation guide voice recording completion command is input from the input unit 30 (S2339) S2337). When the application installation inducement guide voice recording completion command is inputted, the application / installation guide is mapped to the individual / group and stored in the storage unit 20 (S2341).

In this case, if a plurality of steps are required to induce the application installation, the application installation guidance voice may be inputted in a step-by-step manner. Alternatively, as shown in FIG. 9 (a) .

After the application installation induction announcement voice is recorded as described above, the visual answering service setting unit 12 activates the group policy setting module 14. The activated group policy module 14 displays the service information and contents stored in the storage unit 20 in the form of a list and displays a policy setting means for selecting the displayed service information and contents on the display unit 40, Information and contents (S2343).

After requesting the selection of the service information and the content, the group policy setting module 14 monitors whether the service information and the content are selected. If the service information and the content are selected (S2345), the selected service information and the content are mapped And stores it in the storage unit 20 (S2347).

The service policy setting module 14 checks whether the service information and the content selection completion command are input through the input unit 30 (S2349), and repeats S2343 to S2347 until the service information and the content selection completion command are input So that at least one service information and content can be selected. When the service information and the content selection completion command are inputted, the policy setting process is terminated.

9, after setting the service information and contents, a coloring (BG) data list is displayed on the display unit 40, and the selected coloring data is supplied to the speaker (not shown) of the audio processing unit 50 (SPK) so that the called party can set coloring for individual or group. At this time, as shown in (C) of FIG. 9, the selected voice and the selected coloring data may be combined and output.

In addition, the service policy setting module 14 further records a visual answering service announcement voice to be provided to the calling mobile communication terminal 200 through the application installation inducement guidance voice recording module 13 when providing the visual answering service, The recorded voice automatic answering service guidance voice may be set for individual and group.

In addition, the time automatic answering service setting information set in FIGS. 4 and 5,

6 is a flowchart illustrating a method of inducing installation of an application according to a first embodiment of a method for providing a visual automatic response service according to the present invention. Hereinafter, an application installation inducing method will be described with reference to FIG.

First, when the calling mobile communication terminal 200 attempts to originate a call to the called mobile communication terminal 100 without installing a visual automatic answering service application, the calling mobile communication terminal 200 transmits the called mobile communication through the mobile voice communication network 512 of the mobile communication network 510 And sends a call to the terminal 100 (S411).

The incoming call monitoring unit 16 of the control unit 10 of the receiving mobile communication terminal 100 monitors whether or not a call is received through the mobile communication unit 61 and detects the calling number of the incoming call when a call is received, It is determined whether the telephone number stored in the storage unit 20 is the telephone number for which the automatic answering service is set as the telephone number (S413).

As a result of the determination, if the calling number of the incoming call is a number that is not set in the VAT service, the incoming call monitoring unit 16 generates one of incoming call sound, vibration, and blinking according to a preset incoming call signal setting (S415) 30) is input (S417), a voice communication path is formed so that a voice communication can be performed (S419).

On the other hand, if the calling number of the incoming call is a telephone number for which the automatic answering service is set, the incoming call monitoring unit 16 forms a voice communication path through the mobile communication unit 61 (S421). However, at this time, the incoming call monitoring unit 16 does not generate a call reception signal such as incoming call sound, vibration, or blinking and outputs the caller's voice through the speaker SPK of the audio processing unit 50 and the caller's voice through the microphone (MIC) The voice input is interrupted, and only the call information is displayed on the display unit 40 (S423). The call information may be a telephone number of an incoming call, information on the progress of the installation of the current time automatic answering service application, and the like.

In addition, the controller 10 of the called mobile communication terminal 100 sets coloring information in the visual answering service setting information for the detected calling number when forming the voice call, and the coloring information corresponding to the coloring information From the storage unit 20, and transmits the voice message to the calling mobile communication terminal 200 through the voice communication path.

After formation of the voice call (S421), the voice guidance unit 18 instructs the application 20 to install the application from the storage unit 20 by the application installation guidance voice data information of the time automatic answering service setting information for the detected calling number (S425), the caller terminal 200 transmits the announcement voice data through the voice call path formed by playing back the announcement voice data. The application installation inducement voice is a voice including a voice of a caller greeting and a voice of an application installation, and a voice saying "Hello, Hong Gil-dong.In order to know the details of the product information I provide, please install the voice answering service application. ], If you do not want to install it, please answer "No". " And so on. In addition, the voice may be a visual answering service installation inducing voice that does not require a response.

The originator selection recognition module 17 of the control unit 10 of the receiving mobile communication terminal 100 determines whether the visual automatic response service application installation request signal is inputted from the calling mobile communication terminal 200 (S428). The VMS application request signal may be a voice signal uttered by the caller or a telephone number button signal input by the caller.

When receiving the visual automatic answering service application installation request signal (S427), the recipient mobile communication terminal 100 transmits the visual automatic response service application installation request signal to the application server 400 or the visual automatic response service relay server 300 The SMS / MMS message linking the URL information is transmitted to the calling mobile communication terminal 200 through the mobile communication unit 61 (S429).

Then, the calling mobile communication terminal 200 displays the received SMS / MMS message on the display unit 140, and when the calling user touches or selects the link, the application server 400 corresponding to the URL of the link through the communication unit 160 After accessing the VMS relay server 300, the VMS application is downloaded (S431) and installed (S433). The downloading process is the same as the process of downloading a general application, and a detailed description thereof will be omitted.

7 is a flowchart illustrating a method of inducing installation of an application according to a second embodiment of a method of providing a visual automatic answering service according to the present invention. The same procedures as those in FIG. 6 are given the same procedure, It should be noted that only relevant procedures and new procedures are described.

6, when receiving a request message for installing a visual automatic answering service application from the calling mobile communication terminal 200, the called mobile communication terminal 100 transmits a message including the telephone number of the calling mobile communication terminal 200 to the application server 400 And transmits a third party application download request signal to the application server 400 or the visual automatic response service relay server 300 (S511). The third party application download request signal may include a telephone number of the called mobile communication terminal 100, and may include a caller and an incoming call time answering service application unique identification information together with the telephone number or the telephone number.

The application server 400 or the visual automatic response service relay server 300 acquires the information of the calling mobile communication terminal 200 from the signal when the third party application download request signal is received and transmits the information to the calling mobile communication terminal 200 as a third party And sends an application download request notification message (S513). The third-party application download request notification message may be a push message asking acceptance or an SMS / MMS message in which the URL of the application server 400 or the VMS relay server 300 is linked.

If the caller clicks or accepts the URL link in response to the third-party application download request notification message, the calling mobile communication terminal 100 accesses the application server 400 or the visual answering service relay server 300 (S515) And downloads and installs the calling time answering service application (S517, S519).

However, if the third-party application download request notification message is a push message and the caller accepts the download in response to the push message, the application server 400 or the visual automatic response service server 300 transmits the application to the calling mobile communication terminal 200 May be configured to transmit and install.

FIG. 8 is a flowchart illustrating a method of providing a visual automatic answering service according to the present invention. FIG. 10 is a flowchart illustrating a method of providing a visual automatic answering service according to the present invention. And FIG. 11 is a diagram illustrating a screen for using the visual automatic response service of the caller mobile communication terminal in the visual automatic response service providing system according to the present invention. The following will be described with reference to Figs. 8 and 10 to 11. Fig.

6 to 7, when the calling time automatic answering service application is started (S611), the calling mobile communication terminal 200 having the originating time automatic answering service application installed therein issues a call to the controller 110 of the calling mobile communication terminal 200 The origination monitoring module 112 starts monitoring the called party number of the call origination and outgoing call (S613).

When call origination monitoring is started, the call origination monitoring module 112 of the control unit 110 of the originating mobile communication terminal 200 checks whether call origination is requested (S615). If a call origination is detected, And informs the number detection module 113 of the call origination detection. The called party number detection module 113 notified of the call origination detects the called party number of the outgoing call and compares the incoming call number with the detected automatic answering service call numbers stored in the storage unit 120, It is determined whether the number is a service providing number (S617).

If the detected called number is not a VAT number, the called number detection module 113 notifies the call origination monitoring module 112 that the VAT number is not a VAT number, The call origination process is performed through the mobile communication unit 161 with respect to the outgoing call that has been queued (S621). Since the following process is a general call process, a description thereof will be omitted.

On the other hand, if the detected called number is a number providing a visual automatic answering service, the called party number detection module 113 discards the call origination and notifies the visual automatic response module 114 of the call origination number. The time answering module 114 notified that a call origination to the VAC service number has been made is connected to the mobile data communication network 511 through the mobile communication unit 161 and the Internet network 520 through the wireless data communication unit 162 (S619), and transmits a visual automatic response service provision request signal to the visual automatic response service relay server 300 (S627). The incoming call number of the called mobile communication terminal 100 should be included in the visual automatic response service provision request signal.

Then, the VMS relay server 300 forms a data communication channel between the originating mobile communication terminal 200 and the destination mobile communication terminal 100 (S629).

When the data communication channel is established, the recipient mobile communication terminal 100 transmits the time automatic response service setting information corresponding to the calling number of the calling mobile communication terminal 200, which is received as shown in FIG. 11, (Step S631) in response to a command through the application of the mobile terminal 200 (step S631). For example, in FIG. 11, the service setting information is "Accounts receivable: 5,000,000 settlement ".Quot;, "product-only order ", etc., and the content may be an icon image such as [order for ABC product exclusive use].

When the time automatic answering service starts to be provided as described above, the called mobile communication terminal 100 transmits the caller name (e.g., Hong Gil-dong) and telephone number (e.g., 010-123-4567) The same caller information is displayed, indicating that the automatic answering service is currently being performed, and a call button is displayed.

Also, when the visual automatic response service is connected, the recipient mobile communication terminal 100 is "XX distribution" when calling the manager (recipient), see the mobile screen. Etc. to the caller's mobile communication terminal 200 via the visual answering service relay server 300. The VMS automatic voice guidance service voice data may be recorded in the same manner as the voice guidance automatic voice service application installation voice guidance voice.

The calling mobile communication terminal 200 provided by the image such as "Calling" in FIG. 11 during the time automatic answering service checks whether a call request is generated through the user interface of the application (S633) The called mobile communication terminal 100 transmits a call to the called mobile communication terminal 100 through the mobile communication unit 161 with respect to the called party number input from the called mobile communication terminal 100 through the detected called party number or data communication channel (S635) .

At this time, the called mobile communication terminal 100 generates an incoming signal such as incoming call tone, vibration, and the like, and if the called party accepts the call (S637), the voice communication path is formed to allow the voice call to be performed (S639).

The termination of the formed data communication and the termination of the voice communication may be terminated by a call termination button input of the calling mobile communication terminal 200 as in the general case.

In addition, when the originating mobile communication terminal 200 is in the time automatic answering service, the recipient mobile communication terminal 100 transmits the information and progress of the current time automatic answering service through the display unit 40 to the incoming time automatic answering service You will be able to check through the application.

The number of sender mobile communication terminals 200 that can simultaneously access the called mobile communication terminal 100 may be determined by the time automatic response service relay server 300 according to the data capacity and the speed, Service application.

As described above, the present invention provides services by linking basic information of the called party and information such as various tasks such as product ordering service. For example, it provides basic information of a customer (called party), and a linkage service between product ordering business (service information and contents) and various customers.

8, the visual automatic response service relay server 300 performs only a relay function between the calling mobile communication terminal 200 and the called mobile communication terminal 100, and the called mobile communication terminal 100 performs a visual automatic response Services are provided. However, as described above, when the visual automatic response service setting information, the service time automatic answering service announcement voice, the service information, and the contents and coloring are synchronized with the visual answering service relay server 300, the visual answering service relay server 300 May provide a time automatic answering service according to a request of the calling mobile communication terminal 200 and transmit the progress and result information to the called mobile communication terminal 100. [

While the present invention has been described with reference to exemplary embodiments, it is to be understood that the invention is not limited to the disclosed exemplary embodiments, but, on the contrary, is intended to cover various modifications and equivalent arrangements included within the spirit and scope of the appended claims. It will be easily understood. It is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, it is intended to cover various modifications within the scope of the appended claims.

10, 110: control unit 11: visual automatic response service providing unit
12: caller selection recognition module 13: voice guidance recording module
14: Group Policy Setting module 20, 120:
30, 130: input unit 40, 140:
50, 150: audio processing unit 60, 160: wireless communication unit
61, 161: mobile communication unit 62, 162: wireless data communication unit
100: receiver mobile communication terminal 110: visual automatic response service department
111: Call origination monitoring module 113: Origination number detection module
114: Visual automatic response module 200: Caller mobile communication terminal
300: Relay server provided with time information provider
400: Application (Market) Server

Claims (16)

A communication unit for performing data communication through a voice communication, a data communication, and an Internet network through a mobile communication network;
A storage unit for storing time and date answering service setting information including information on whether to install an application based on a phone number and an application installed on a group basis;
Wherein the call originating number is an application installation inducing call originating number, the originating number is detected by referring to the time automatic answer service setting information, and if the detected origination number is an application installation inducing calling number, And a controller for guiding the mobile communication terminal to download the application from the application server providing the application.
A calling mobile communication terminal;
And an automatic answering service setting information including service information to be provided and content information to be provided and content information to be provided for each individual and group based on the telephone number, detects the calling number upon reception of a call, Determines whether the detected calling number is an application installation inducing calling number, and, if the calling number is an application installation inducing number, instructs the calling mobile communication terminal having the calling number to download the application from the application server providing the application A recipient mobile communication terminal; And
And a visual answering service relay server for transmitting and receiving visual answering service data for a visual answering service between a mobile communication terminal equipped with a calling time answering service application and a mobile communication terminal equipped with a called time answering service application Wherein the mobile communication terminal has a function of guiding the application of the visual automatic response service.
3. The method of claim 2,
Wherein the time automatic answering service data includes time answering service setting information, a time answering service announcement voice, service information, and contents,
Wherein the visual automatic response service relay server synchronizes and stores the visual automatic response service data from the called mobile communication terminal and, when the calling mobile communication terminal requests the visual automatic response service through the automatic calling service application for the calling time, And providing the mobile communication terminal with an application guidance function.
3. The method of claim 2,
Wherein the time automatic answering service data includes time answering service setting information, a time answering service announcement voice, service information, and contents,
The called mobile communication terminal refers to the visual automatic response service setting information when the visual automatic response service provision request is received from the calling mobile communication terminal in which the calling visual automatic response service application is installed through the visual automatic response service relay server, And providing the visual automatic response service data to the calling mobile communication terminal. The system of claim 1, wherein the virtual automatic response service data is provided to the calling mobile communication terminal.
5. The method of claim 4,
The called mobile communication terminal comprises:
A communication unit including a mobile communication unit and a wireless data communication unit;
A storage unit for storing time and date answering service setting information including information on inducement of application installation by individual and group based on a calling number, service information to be provided, and contents information; And
Wherein the mobile communication unit detects a calling number upon receiving a call through the mobile communication unit, determines whether the detected calling number is an application installation inducing calling number by referring to the time answering service setting information, The method comprising: guiding the application to download from the application server to the calling mobile communication terminal having the calling number; receiving a request for providing a visual automatic response service from the visual automatic response service relay server to the calling mobile communication terminal, And a controller for providing service information and contents for the caller mobile communication terminal to the caller mobile communication terminal with reference to the VAC service setting information. Time an answering service providing system using a mobile communication terminal with the application function derived.
6. The method of claim 5,
The called mobile communication terminal comprises:
Further comprising an audio processing unit for receiving the voice uttered from the called party through the microphone and converting the voice data into voice data and outputting the voice data to the control unit and outputting the audio data inputted from the control unit through the speaker,
Wherein,
The application installation inducement voice input by the user of the called mobile communication terminal inputted through the audio processing unit, and record the application installation inducement voice in the storage unit, and the application installation inducement announcement voice is transmitted to the calling mobile communication terminal An application installation voice guidance module for transmitting the voice guidance module;
A sender selection module for recognizing a caller selection according to a received signal from a calling mobile communication terminal according to a voice guidance of the application installation voice guidance module; And
And a group policy setting module that receives the service information and the policy information about the contents to be provided by the user and stores them in the personal and group time answering service setting information for each individual and group A visual automatic response service providing system using a mobile communication terminal having an application guiding function
The method according to claim 6,
Wherein the storage unit stores at least one or more coloring data,
Wherein,
And transmitting the coloring data to the calling mobile communication terminal when the calling mobile communication terminal is in communication with the calling mobile communication terminal.
The method according to claim 6,
Wherein the sender selection module comprises:
And a voice recognition module for recognizing and outputting a voice uttered by the user, and outputting the recognized voice.
5. The method of claim 4,
The called mobile communication terminal comprises:
And sending a message including a URL link for downloading the application to the caller's mobile communication terminal to download the message.
5. The method of claim 4,
The called mobile communication terminal comprises:
Transmitting a download request signal requesting downloading of an application to the calling mobile communication terminal including the calling number of the calling mobile communication terminal to the application server providing the application,
The application server transmits to the calling mobile communication terminal a message asking whether the mobile communication terminal is to be downloaded based on the calling number of the calling mobile communication terminal included in the reception of the download request signal, and upon acceptance from the calling mobile communication terminal, Wherein the mobile communication terminal is installed and installed in the mobile communication terminal.
The called mobile communication terminal detects the calling number of the incoming call upon reception of a call and determines whether to induce the application to the calling mobile communication terminal for the calling number by referring to preset personal autoresponder service setting information per group, And guiding the calling of the application to the calling mobile communication terminal if the detected calling number is a calling number to which the application is to be installed; And
When the calling mobile communication terminal in which the application is installed receives service information and content corresponding to personal and group time answering service setting information corresponding to the calling mobile communication terminal when accessing through the time answering service relay server driven by the application, And providing a visual automatic answering service for providing the visual automatic answering service using the mobile communication terminal having the application inducing function.
12. The method of claim 11,
The application installation inducement process includes:
Determining whether to install the application by individual and group, setting a service and information to be provided for the individual and the group, And
The called mobile communication terminal detects the calling number of the incoming call upon reception of a call and determines whether to induce the application to the calling mobile communication terminal for the calling number by referring to preset personal autoresponder service setting information per group, And guiding the calling of the application to the calling mobile communication terminal if the detected calling number is a calling number to which the application is to be installed. The mobile communication terminal according to claim 1, A method for providing a visual automatic response service using a time stamp.
13. The method of claim 12,
Wherein the visual automatic response service setting step comprises:
An application installation inducement setting step of determining whether to install the application by individuals and groups;
A providing service setting step of setting service information and contents to be provided for individual and group; And
A coloring setting step of assigning coloring stored in advance for each person and group and setting coloring for each person and group,
The method of claim 1, wherein the coloring is provided to the calling mobile communication terminal by reproducing the coloring set for the individual and group of the calling number in the application installation inducement step.
13. The method of claim 12,
The application installation inducing step includes:
The called mobile communication terminal detects the calling number of the incoming call upon reception of the call and refers to the preset personal and group time answering service setting information to determine whether to install the application in the calling mobile communication terminal for the calling number Induction judgment step;
If the detected calling number is a calling number to which the application is to be installed, the calling mobile communication terminal transmits a message including a URL link to which the calling mobile communication terminal can download the application to the calling mobile communication terminal to install the application The method comprising the steps of: (a) providing a mobile communication terminal having an application inducing function;
13. The method of claim 12,
The application installation inducing step includes:
The called mobile communication terminal detects the calling number of the incoming call upon reception of the call and refers to the preset personal and group time answering service setting information to determine whether to install the application in the calling mobile communication terminal for the calling number Induction judgment step;
If the detected calling number is a calling number to which the application is to be installed, the calling mobile communication terminal transmits an application download request signal including the phone number of the calling mobile communication terminal to an application server that can download the application Request step; And
Wherein the application server provides the application to the originator mobile communication terminal and installs the application upon receipt of an acceptance signal from the originator mobile communication terminal after transmitting a message asking whether the application is downloaded to the originator mobile communication terminal Wherein the mobile communication terminal has an application guiding function.
12. The method of claim 11,
The visual automatic response service providing process includes:
A connection step of transmitting a visual automatic response service provision request signal including a called party mobile communication terminal destination number to the visual automatic response service relay server by activating the application of the calling mobile communication terminal in which the application is installed;
A data communication channel forming step of forming a data communication channel with the called mobile communication terminal by the recipient mobile communication terminal destination number included in reception of the visual automatic response service provision request signal by the visual automatic response service relay server; And
Wherein the recipient mobile communication terminal provides the service information and the contents corresponding to the personal and group time visual automatic response service setting information of the calling number of the calling mobile communication terminal through the formed data communication channel through the visual automatic response service relay server And providing the visual automatic response service using the mobile communication terminal having the application guidance function.
KR1020130059144A 2013-05-24 2013-05-24 Mobile communication terminal for inducing install application, system and method for providing visible automatic response service using the mobile communication terminal KR20140138488A (en)

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