KR20140024444A - Multimedia content tailored cabin, in-flight service providing method - Google Patents

Abstract

One embodiment of the present invention relates to a method for providing a tailored cabin multimedia content service. According to the present invention, a consumer can be provided with a desired multimedia service through a cabin multimedia display device through a selection and input step of a simple multimedia content service item and thus can solve tedium and fatigue properly according to long time flight. Further, an airline can plan a business model capable of acquiring additional profit through providing a differentiated service for a consumer and saving flight operation costs and providing a cabin multimedia content service at the same time. [Reference numerals] (1) Customized service; (2) Issuing & service selection; (210) Input unit; (215) Request unit; (220) Address conversion unit; (230) Control unit; (240) Financial work unit; (3) Flight service & customized service; (300) Electronic commerce server; (400) Message DB; (AA) consumer; (BB) Airplane company; (CC) Service provider

Description

Multimedia content tailored cabin, in-flight service providing method

The present invention relates to an in-flight multimedia content service provided in an aircraft.

Due to the narrow space and safety concerns, in-flight activities of consumers using the aircraft are considerably limited, and most of the consumers stay in the aircraft for a long time due to the nature of the use of the aircraft, so most consumers feel considerable boredom and fatigue.

In order to solve some of these problems, airlines provide various services to consumers.

However, as shown in FIG. 1, the service (air service, <2>) provided in the aircraft after ticketing (<1>) has been unilaterally provided by the airline regardless of consumer's preference and taste (see FIG. 1). ). On the other hand, there are safety issues related to the operation of the aircraft is not able to provide all the services desired by consumers in the aircraft. However, in the absence of consumer interest and choice, the provision of one-sided service by such airlines cannot solve the boredom and fatigue of consumers who have to be seated in the aircraft for a long time.

In order to solve such a problem, the present inventors use a plane, for example, a means that can be commonly applied to all consumers using a luxury seat (flight business seat) and a normal seat (flight business seat) in the aircraft as shown in FIG. The present invention provides a method for providing a customized in-flight multimedia content service using an in-flight multimedia display.

An embodiment of the present invention is to provide a method that can provide a customized in-flight multimedia content service desired by the consumer using the aircraft.

An embodiment of the present invention, before boarding the aircraft, the step of suggesting the in-flight multimedia content service items to the consumer (in-flight multimedia service proposal step); Selecting one or more of the proposed in-flight multimedia content service items by the consumer (inflight multimedia service selection step); And providing the in-flight multimedia content service item selected by the consumer to the consumer through an in-flight multimedia display after boarding the aircraft, providing in-flight multimedia content service. In one embodiment of the present invention, the in-flight multimedia content service items are shopping information service, movie providing service, music providing service, broadcasting content providing service, e-book providing service, real-time chat service, aircraft flight information service, tourism information One or more services may be selected from the group consisting of a service, a news providing service, a business processing environment providing service, an in-flight donation activity, and rapid service processing. The shopping information service may include a service for providing and purchasing duty-free shopping information. can do. In this case, the service for providing and purchasing the duty-free shopping information may be a video including information on various duty-free goods and a purchase guide by an airline crew member or a home shopping host (a shopping coordinator). It can contain implemented content, including a system that can be donated as an instant payment feature.

In addition, the in-flight multimedia content service item may be updated at predetermined time intervals or in real time.

The in-flight multimedia content service suggestion step may include receiving a desired in-flight multimedia content service from a consumer and requesting it from a service provider, and the service provider may produce and supply the proposed in-flight service to the consumer.

It also installs wireless force capability for in-flight multimedia content.

It is possible to include a force function that calls the crew in the cabin to request a service and attaches the force function to the crew room without having to repeat the process of handling the request twice.

According to a method for providing a customized in-flight multimedia content service according to an embodiment of the present invention, a consumer selects and inputs a simple in-flight multimedia content service item in a plane to display a multimedia service desired by the consumer in an aircraft. This can significantly reduce the boredom and fatigue associated with long-term use of the aircraft, and furthermore, airlines can provide differentiated services to consumers while reducing aviation operating costs and providing additional revenue through in-flight multimedia content services. Envision business models that can be acquired.

1 illustrates a unilateral provision of air services provided to a conventional consumer.
Figure 2 illustrates the concerns of consumers using conventional aviation services.
3 shows an in-flight multimedia display provided to a consumer in a conventional aircraft.
4 is a schematic diagram of a method for providing a customized in-flight multimedia content service according to an embodiment of the present invention.
5 illustrates a series of steps of a method for providing a customized in-flight multimedia content service according to an embodiment of the present invention.
6 is a schematic diagram of a method for providing a customized in-flight multimedia content service according to another embodiment of the present invention.
7 illustrates a specific implementation of a method for providing a customized in-flight multimedia content service according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. The following description is only for easily understanding the embodiment according to the present invention, but is not intended to limit the scope of protection.

In-flight multimedia content service providing method according to an embodiment of the present invention,

In-flight multimedia service selection step, and in-flight multimedia service providing step.

In addition, the method for providing a customized in-flight multimedia content service according to an embodiment of the present invention is based on an aircraft mediation server disposed inside an aircraft and an airline server disposed outside the aircraft, and the aircraft mediation server is disposed at each seat in the aircraft. In order to exchange and transmit information with the in-flight multimedia display device, the service provider server may be further involved. In this case, the service provider server as well as the airline server may offer the in-flight multimedia content service item to the consumer through the ticket terminal in the consumer terminal or the airport. The airline server may transmit information on the in-flight multimedia content service item selected by the consumer to the aircraft intermediary server immediately before takeoff, but transmits information on the in-flight multimedia content service item to a service provider server to request production and supply. can do. Alternatively, the service provider server may prepare an in-flight multimedia content service item selected by a consumer and then supply it to the airline server before taking off the aircraft. Subsequently, the in-flight multimedia content service item transmitted to the airline server transmits information about the selected in-flight multimedia content service item to or from the in-flight multimedia display disposed in the seat of each consumer before or after takeoff. In this case, the in-flight multimedia display device stores the information on the in-flight multimedia content service item and provides it to the consumer when the consumer inputs an execution instruction.

According to a method for providing customized in-flight multimedia content according to an embodiment of the present invention, a significant advantage is provided to a consumer using an aircraft, an airline providing an air service, and an in-flight multimedia service provider.

Consumers can receive the multimedia services they want through the in-flight multimedia display through simple selection and input of in-flight multimedia contents service items, which can significantly reduce the boredom and fatigue associated with long-term use of the aircraft. .

In addition, airlines can provide in-flight multimedia content services to consumers to provide differentiated services to competitors in addition to their normal aviation services, and can further benefit from commissions by activating duty-free shopping. In particular, for providing and purchasing duty-free shopping information including a video provided by the airline crew member or a home shopping host (shopping host) and information on various duty-free goods and contents implemented to be immediately payable in the seat of the aircraft. The service is expected to further promote the sale of duty-free goods in aircraft.

1 ticketing
2 Aviation Services

Claims (6)

Before boarding the aircraft,
Proposing an in-flight multimedia content service item to the consumer (inflight multimedia service proposal step);
Selecting one or more of the proposed in-flight multimedia content service items by the consumer (inflight multimedia service selection step); And after boarding the aircraft, providing the in-flight multimedia content service item selected by the consumer to the consumer through an in-flight multimedia display (in-flight multimedia service providing step). The method of claim 1,
The in-flight multimedia contents service items include shopping information service, movie providing service, music providing service, broadcasting content providing service, e-book providing service, real time chat service, aircraft flight information service, tourism information service, news providing service, and business processing environment. Method for providing a personalized in-flight multimedia content service, characterized in that at least one selected from the group consisting of provided services. 3. The method of claim 2,
The shopping information service is a method for providing a customized in-flight multimedia content service, characterized in that it comprises a service for providing and purchasing duty-free shopping information. The method of claim 3,
The service for providing and purchasing the duty-free shopping information may be a video including information and purchase information on various duty-free goods by an airline crew member or a home shopping host (shopping host), and implemented to be immediately payable at the seat in the aircraft. Method for providing a customized in-flight multimedia content service, characterized in that it comprises a content. The method of claim 1,
The in-flight multimedia content service item is updated by a predetermined time period or in real time, a customized in-flight multimedia content service providing method. The method of claim 1,
The in-flight multimedia content service suggestion step may include receiving a desired in-flight multimedia content service from a consumer and requesting it from a service provider, and the service provider may produce and supply the proposed in-flight multimedia service to the consumer. How to provide customized in-flight multimedia contents service.

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