KR20130123581A - Losses due to failure prediction method and server - Google Patents

Abstract

According to one embodiment of the present invention, a method for predicting a loss due to failure comprises the steps of: allowing a loss prediction server to receive the game access information of users from a user information storage server; allowing the loss prediction server to analyze the pattern information of the users from the received game access information of the users; allowing the loss prediction server to determine whether the failure information of game access is received from a failure server; allowing the loss prediction server to count users which have been playing a game from the received game access information of the users if the failure information is received; allowing the loss prediction server to detect predicted user loss information, the predicted user pattern information of the users which plays the game during a failure; and allowing the loss prediction server to calculate a user loss ratio using the pattern information and predicted user loss information of the users. [Reference numerals] (AA) Start;(BB) End;(S110) Receive the game access information of users from a user information storage server;(S120) Analyze the pattern information of the users from the received game access information of the users;(S130) Is the failure information of game access received?;(S140) Count users which have been playing a game from the received game access information of the users;(S150) Detect predicted user loss information during a failure;(S160) Calculate a user loss ratio by using the pattern information and predicted user loss information of the users

Description

[0001] Losses due to failure prediction method and server [

The present invention relates to a method for predicting a current user and sales lost in the event of a failure, more specifically, to predicting a current user and sales lost in the event of a failure, And a server.

As the network develops, various online game services are being provided. In addition, due to the improvement of the performance of the graphic technology and the game user terminal, high-end game programs are being created, and game contents that accurately describe the real world or the virtual world are being provided.

As a result, users are increasingly using online games, and the genre of games is also diversifying.

The feature of the online game is that it can enjoy the simultaneous access to the game contents system like other people. You can create and manipulate characters representing each user on the same game screen and enjoy the game through collaboration or competition with others.

In this way, when an online game has a failure, the corresponding business unit predicts the lost current user and sales manually, but does not provide loss information when a failure occurs.

Accordingly, the present invention has an object of providing a method of predicting a current user and sales lost in the event of a failure.

Another object of the present invention is to provide predicted loss information as a standardized index when a failure occurs.

According to another aspect of the present invention, there is provided a loss prediction method for a failure occurrence in an embodiment of the present invention, the loss prediction server including: receiving game access information of a user from a user information storage server; Analyzing the user's pattern information from the received game access information of the user; Determining whether fault information on a game connection is received from a fault server; Counting a user who was accessing the game from the game access information of the received user when the failure information is received; Detecting expected user loss information which is expected user pattern information of a game access user during a failure occurrence period; And calculating a user loss ratio using pattern information of the user and estimated user loss information.

Here, it is preferable that the failure information includes at least one of failure occurrence game information, occurrence time information, and recovery completion time information for each rank.

The pattern information of the user is preferably user pattern information in at least one of weekdays, weekends, and holidays.

The pattern information of the user is preferably an average game access time of the current user with respect to a preset reference time.

The present invention is further characterized by calculating lost sales using the calculated user loss ratio.

At this time, it is preferable that the lost sales is output through a graph.

The loss prediction server for failure occurrence according to an embodiment of the present invention includes a game connection information receiving unit for receiving game access information of a user from a user information storage server; A pattern information analyzing unit for analyzing pattern information of the user from the game access information of the received user; A failure information receiver for determining whether failure information on a game connection is received from a failure server; A user aggregation unit for aggregating users who have been accessing a game from the game access information of the received user when the failure information is received; A loss information detecting unit for detecting expected user loss information which is expected user pattern information of a game access user during a failure occurrence period; And a loss ratio calculating unit for calculating a loss ratio of the user using pattern information of the user and estimated user loss information.

It is preferable that the failure information includes at least one of failure occurrence game information, occurrence time information, and recovery completion time information for each rank.

The user's pattern information is preferably user pattern information in at least one of weekdays, weekends, and holidays.

Here, the pattern information of the user may be an average game access time of the current user with respect to the preset reference time.

Further, the present invention is characterized by further comprising a loss sales calculating unit for calculating loss sales using the calculated user loss ratio. At this time, it is preferable that the loss sales is outputted through a graph.

According to the present invention, there is an effect of predicting the current user and sales lost in the event of a failure.

Further, the present invention has another effect that can provide a standardized index in the event of a failure.

1 is a flowchart illustrating a loss prediction method for a failure occurrence according to an embodiment of the present invention.
2 is a functional block diagram illustrating a loss prediction server for a failure occurrence according to an embodiment of the present invention.
3 is a flowchart illustrating a loss prediction method for a failure occurrence according to another embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a loss prediction method and a server according to embodiments of the present invention will be described with reference to the accompanying drawings.

The following embodiments are detailed description to help understand the present invention, and it should be understood that the present invention is not intended to limit the scope of the present invention. Accordingly, an equivalent invention performing the same function as the present invention is also within the scope of the present invention.

In addition, in adding reference numerals to the constituent elements of the drawings, it is to be noted that the same constituent elements are denoted by the same reference numerals even though they are shown in different drawings. In the following description of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear.

In addition, in describing the component of this invention, terms, such as 1st, 2nd, A, B, (a), (b), can be used. These terms are intended to distinguish the constituent elements from other constituent elements, and the terms do not limit the nature, order or order of the constituent elements. When a component is described as being "connected", "coupled", or "connected" to another component, the component may be directly connected to or connected to the other component, It should be understood that an element may be "connected," "coupled," or "connected."

1 is a flowchart illustrating a loss prediction method for a failure occurrence in an embodiment of the present invention. As shown in FIG. 1, the loss prediction method for failure occurrence in the embodiment of the present invention is performed by the abnormal loss prediction server 100, which does not talk about a specific performer as shown in FIG.

And receives game access information of the user from the user information storage server 210 (S110).

Then, the pattern information of the user is analyzed from the game access information of the received user (S120). Here, the pattern information of the user may be user pattern information in at least one of weekdays, weekends, and holidays. The current user average of weekday hours (5 minutes), weekends (Saturday / Sunday): the current user average of Saturday / Sunday hours (5 minutes), holidays Week holidays): It is preferable, but not limited, to the wise user average of the public holiday hour minutes (based on 5 minutes).

The pattern information of the user may be an average game access time of the current user with respect to a predetermined reference time.

Then, it is determined whether the failure information regarding the game connection is received from the failure server 220 (S130). Here, it is preferable that the failure information includes at least one of failure occurrence game information, occurrence time information, and recovery completion time information for each rank.

If the failure information is received (YES), the user who has been accessing the game is counted from the game access information of the received user (S140).

Then, the predicted user loss information, which is expected user pattern information of the game access user, is detected during the failure occurrence period (S150).

Then, the user loss ratio is calculated using the user pattern information and the estimated user loss information (S160). At this time, the user loss ratio is equal to "abs (round ((user pattern information - estimated user loss information) / user pattern information, 2))".

2 is a functional block diagram illustrating a loss prediction server for a failure occurrence according to an exemplary embodiment of the present invention. 2, the loss prediction server includes a game access information receiving unit 110, a pattern information analyzing unit 120, a failure information receiving unit 130, a user aggregation unit 140, a loss information detecting unit 150, A ratio calculating unit 160 and a loss sales calculating unit 170. [

The game connection information receiving unit 110 receives the game connection information of the user from the user information storage server 210.

The pattern information analysis unit 120 analyzes the pattern information of the user from the received game access information of the user. Here, the pattern information of the user is preferably user pattern information in at least one of weekdays, weekends, and holidays, and is preferably an average game access time of the current user with respect to a preset reference time.

At this time, the user pattern information includes the current user average of the weekday (Monday to Friday): the current user average of the weekday hour (5 minutes), the weekday (Saturday / Sunday) , Holiday (4 week public holiday): It is preferable, but not limited to, one or more of the wise user average of public holiday hour (5 minute basis).

The failure information receiving unit 130 determines whether failure information on the game connection is received from the failure server 220. [ Here, it is preferable that the failure information includes at least one of failure occurrence game information, occurrence time information, and recovery completion time information for each rank.

When the failure information is received, the user tally unit 140 compares users who were accessing the game from the game access information of the received user.

Also, the loss information detector 150 detects expected user loss information, which is expected user pattern information of a game access user during a failure occurrence period.

The loss ratio calculating unit 160 calculates the loss ratio of the user using the pattern information of the user and the estimated user loss information.

Meanwhile, it is preferable that the loss sales calculation unit 170 of the present invention calculates loss sales using the calculated user loss ratio, and the loss sales is preferably output through a graph.

Actual user pattern information / (actual user pattern information + estimated user loss information) = actual sales information / (actual sales information + lost sales information (x)).

Here, the lost sales information (x) is "((actual sales information * (actual sales information + lost sales information)) / actual sales information - actual sales information".

FIG. 3 is a flowchart showing a loss prediction method for failure occurrence in another embodiment of the present invention. FIG. As shown in FIG. 3, the loss prediction method for failure occurrence according to an exemplary embodiment of the present invention is performed by the abnormal loss prediction server 100, which does not talk about a specific execution entity, as shown in FIG.

First, the game access information of the user is received from the user information storage server 210 (S110), and the pattern information of the user is analyzed from the received game access information of the user (S120).

If failure information is received (YES), it is determined whether failure information on game connection is received from the failure server 220 (S130), and the user who has been accessing the game is counted from the game access information of the received user (S140).

In operation S150, estimated user loss information, which is expected user pattern information of the game access user, is detected during a failure occurrence period in operation S160. In operation S160, the user loss ratio is calculated using the user pattern information and the estimated user loss information. Here, the pattern information of the user may be user pattern information in at least one of weekdays, weekends, and holidays.

The pattern information of the user may be an average game access time of the current user with respect to a predetermined reference time.

Then, the loss sales can be calculated using the calculated user loss ratio (S170). At this time, it is preferable that the lost sales is output through a graph.

Actual user pattern information / (actual user pattern information + estimated user loss information) = actual sales information / (actual sales information + lost sales information (x)).

Here, the lost sales information (x) is "((actual sales information * (actual sales information + lost sales information)) / actual sales information - actual sales information".

As described above, the loss prediction method for failure occurrence according to the embodiment of the present invention can be implemented by an application installed in a user terminal (which may include a program included in a platform or an operating system basically installed in the terminal) And may be executed by an application (i.e., a program) directly installed on a user terminal by a user via an application providing server such as an application store server, an application, or a web server associated with the service. In this sense, the loss prediction method for a failure occurrence according to the embodiment of the present invention described above can be implemented in an application installed in a user terminal or directly installed by a user (i.e., a program) And can be recorded on the recording medium.

Such a program may be recorded on a recording medium that can be read by a computer and executed by a computer so that the above-described functions can be executed.

In order to execute the loss prediction method for failure occurrence according to each embodiment of the present invention, the above-described program is coded in a computer language such as C, C ++, JAVA, or machine language, which can be read by a processor (CPU) And may include a code.

The code may include a function code related to a function or the like that defines the functions described above and may include an execution procedure related control code necessary for the processor of the computer to execute the functions described above according to a predetermined procedure.

In addition, such code may further include memory reference related code as to what additional information or media needed to cause the processor of the computer to execute the aforementioned functions should be referenced at any location (address) of the internal or external memory of the computer .

In addition, when a processor of a computer needs to communicate with any other computer or server, etc., to perform the above-described functions, the code may be stored in a computer's communication module (e.g., a wired and / ) May be used to further include communication related codes such as how to communicate with any other computer or server in the remote, and what information or media should be transmitted or received during communication.

Functional programs for implementing the present invention, codes and code segments associated therewith, may be used by programmers in the technical field to which the present invention pertains, in consideration of a system environment of a computer that reads a recording medium and executes the program. It may be easily inferred or altered by.

Examples of the computer-readable recording medium on which the above-described program is recorded include ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical media storage, and the like.

In addition, the computer-readable recording medium on which the above-described program is recorded may be distributed to a network-connected computer system so that computer-readable codes can be stored and executed in a distributed manner. In this case, one or more of the plurality of distributed computers may execute some of the functions presented above and send the results of the execution to one or more of the other distributed computers, The computer may also perform some of the functions described above and provide the results to other distributed computers as well.

In particular, a computer-readable recording medium storing an application, which is a program for executing a loss prediction method for a failure occurrence according to each embodiment of the present invention, includes an application store server, an application, (E.g., a hard disk, etc.) included in an application provider server such as a Web server, or an application providing server itself.

A computer capable of reading a recording medium on which an application, which is a program for executing a loss prediction method according to each embodiment of the present invention, can be used is not limited to a general PC such as a general desktop or a notebook computer, , PDAs (Personal Digital Assistants), mobile terminals, and the like. In addition, the present invention should be interpreted as all devices capable of computing.

In addition, a computer that can read a recording medium on which an application, which is a program for executing a loss prediction method according to an embodiment of the present invention, is implemented is a smart phone, a tablet PC, a PDA (Personal Digital Assistants) The application may be downloaded from the application providing server to the general PC and installed in the mobile terminal through the synchronization program.

While the present invention has been described in connection with what is presently considered to be the most practical and preferred embodiments, it is to be understood that the invention is not limited to the disclosed embodiments. That is, within the scope of the present invention, all of the components may be selectively coupled to one or more of them. In addition, although all of the components may be implemented as one independent hardware, some or all of the components may be selectively combined to perform a part or all of the functions in one or a plurality of hardware. As shown in FIG. Codes and code segments constituting the computer program may be easily inferred by those skilled in the art. Such a computer program may be stored in a computer readable storage medium and read and executed by a computer, thereby implementing embodiments of the present invention. As a storage medium of the computer program, a magnetic recording medium, an optical recording medium, or the like can be included.

It is also to be understood that the terms such as " comprises, "" comprising," or "having ", as used herein, mean that a component can be implanted unless specifically stated to the contrary. But should be construed as including other elements. All terms, including technical and scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs, unless otherwise defined. Terms used generally, such as terms defined in a dictionary, should be interpreted to coincide with the contextual meaning of the related art, and shall not be interpreted in an ideal or excessively formal sense unless explicitly defined in the present invention.

The foregoing description is merely illustrative of the technical idea of the present invention, and various changes and modifications may be made by those skilled in the art without departing from the essential characteristics of the present invention. Therefore, the embodiments disclosed in the present invention are not intended to limit the scope of the present invention but to limit the scope of the technical idea of the present invention. The protection scope of the present invention should be interpreted by the following claims, and all technical ideas within the equivalent scope should be interpreted as being included in the scope of the present invention.

100: loss prediction server 110: game access information receiver
120: pattern information analyzer 130: fault information receiver
140: user aggregation unit 150: loss information detection unit
160: loss ratio calculating section

Claims (11)

The loss prediction server,
Receiving game access information of a user from a user information storage server;
Analyzing pattern information of the user from the game access information of the received user;
Determining whether fault information on a game connection is received from a fault server;
Counting a user who has been accessing the game from the game access information of the received user when the failure information is received;
Detecting expected user loss information which is expected user pattern information of a game access user during a failure period; And
And calculating a user loss ratio using the pattern information of the user and the estimated user loss information. The method of claim 1,
The fault information includes:
The occurrence time information, and the recovery completion time information for each of the plurality of classes. The method of claim 1,
The pattern information of the user includes:
Wherein the user pattern information is user pattern information in at least one of a weekday, a weekend, and a holiday. The method of claim 3, wherein
The pattern information of the user includes:
And the average game access time of the current user with respect to the predetermined reference time. The method of claim 1,
And calculating lost sales using the calculated user loss ratio. ≪ RTI ID = 0.0 > 11. < / RTI > A game access information receiving unit for receiving user's game access information from a user information storage server;
A pattern information analyzer configured to analyze pattern information of the user from the received game access information of the user;
A failure information receiver for determining whether failure information on a game connection is received from a failure server;
A user aggregation unit for aggregating users who have been accessing a game from the game access information of the received user when the failure information is received;
A loss information detector for detecting expected user loss information which is expected user pattern information of a game access user during a failure occurrence period; And
And a loss ratio calculating unit for calculating a loss ratio using the pattern information of the user and the estimated user loss information. The method according to claim 6,
The fault information includes:
A failure occurrence game information, a generation time information, and a recovery completion time information for each of the classes. The method according to claim 6,
The pattern information of the user includes:
Wherein the user pattern information is user pattern information in at least one of a weekday, a weekend, and a holiday. The method of claim 8, wherein
The pattern information of the user includes:
And the average game access time of the current user with respect to the predetermined reference time. The method according to claim 6,
And a loss sales calculation unit for calculating loss sales using the calculated user loss ratio. The loss prediction server,
Receiving game access information of a user from a user information storage server;
Analyzing pattern information of the user from the game access information of the received user;
Determining whether fault information on a game connection is received from a fault server;
Counting a user who has been accessing the game from the game access information of the received user when the failure information is received;
Detecting expected user loss information which is expected user pattern information of a game access user during a failure period; And
And calculating a user loss ratio using the pattern information of the user and the estimated user loss information. The computer-readable recording medium according to claim 1, .

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