KR20130062305A - Application download information providing system based on cti(computer telephony integration) - Google Patents

Abstract

PURPOSE: An application download information providing system is provided to offer application download information by searching application download information coinciding with a receiving telephone number of an identification number which is transmitted from a DB(DataBase) server. CONSTITUTION: A CTI(Computer Telephony Integration) server(3-1) receives connection attempt to a specific receiving number from a terminal of an application user. A back-end server(3-20) receives the connection attempt information from the CTI server. The back-end server searches application download information coinciding with the receiving telephone number or identification number from a DB server and transmits the information to a terminal. The back-end server searches agent information with an originating telephone number as a key word for the search. The back-end server judges installation of an agent according to the search result. A DB server(3-3) maintains the receiving telephone number and application download identifier information. [Reference numerals] (1) Terminal; (11) Call connection; (12) Incoming number search; (13) Search result; (14) Connection information; (15) Search; (16) Application information/user information; (18-1,18-2,21-2,21-1) Execution; (19-1) Link access; (19-2) Application information request; (20-1) Store URL/web page; (20-2) Application detail information; (3-1) CTI server; (3-2) Backend server; (3-3) DB server; (AA) Call module; (BB) SMS module; (CC) Browser module; (DD) Push message module; (EE) Download agent; (FF) Store client

Description

Application Download Information Providing System Based On CTI (Computer Telephony Integration)

The present invention relates generally to information retrieval in a computer network. In particular, the present invention relates to a method for a user to search for a mobile app on the Internet and for an app provider to provide information.

The mobile market is growing rapidly, and many kinds of apps are released and various services are provided, but there is no way to promote to attract users and there is no way for users to easily download the apps. It is difficult to find.

In order to use the app, the current user must download the app from the store that the app provider created and distributed. In the app download process, the app store client used by the user is executed and the app to be downloaded is searched by name, and the corresponding app is selected from the search result list and downloaded. The app download process through the name search can be confusing depending on the difference between the registration method such as English and Korean and the word to search for the correct app. In addition, it is not an easy process to use for both sexes.

In addition to the difficulty of the user to search, install and use the app as described above, there is a lack of a way for the provider to create and promote the app, which is limiting the activation of the app service. Alternatively, there is an attempt to use the QR Code (Quick Response) for marketing purposes and to induce downloads, but there is a need for a dedicated app to take a QR Code like a photo, and it is cumbersome to recognize the QR Code. It is also difficult for the user to understand. Another alternative is to promote the app in conjunction with SNS and encourage downloads, but the user usage rate is low.

The present invention solves the above and other problems with the prior art.

According to the present invention, after the app provider creates an app and registers it in a store, the app provider receives a phone number (or identification number) from the system of the present invention and writes it on the online / offline advertisement medium. If the app user is interested in the service after viewing the advertisement content, try to connect to the phone number listed. Through the telephone connection, the user terminal receives information that can download an app from the CTI server in the form of a short message service (SMS) or push message.

In the present invention, the download agent is an app necessary for checking app detailed information for receiving or downloading app download information in a push message form, or for searching for app information for downloading with a phone number (or identification number).

When the user makes a phone call to the CTI server, the server determines whether the download agent is installed on the terminal based on the user's telephone number, and if not, sends an SMS, and if so, sends a push message.

If the download agent is not installed, the user can receive a URL (or page) for connecting to the store by selecting the link information included in the received SMS. Link information is information to receive a URL (or page) for connecting to an app in the store. By selecting the link information, the user requests the back-end server for a URL (or page) to connect to the app in the store and responds to the response from the back-end server. You can run the store client. The user can download the app through the executed client.

If a download agent is installed, the user can run the download agent by selecting the received Push Message. You can check the app details for downloading through the executed agent, and if you want to download the app, you can run the store client through the agent. The user can download the app through the executed client.

On the other hand, if a download agent is installed, the user can run the agent to search for the app by the app name or phone number (or identification number) and check the app details. In addition to the app download information, the system can send push messages related to promotions and events such as new and free apps.

In the present invention, the criterion of determining whether a message (SMS or Push Message) to be transmitted when the user connects to the telephone is determined whether the download agent is installed. The installation history of the agent is inquired based on the calling telephone number. If there is no installation history, SMS is sent. If there is history, Push Message is sent. In consideration of user change of phone number or deletion of download agent, SMS is resent when there is no user response for Push Message for a certain time.

Installation of the download agent may inquire the history using the system to send an SMS to a user who does not have the download agent installed to induce the installation or induce installation through a separate offline advertisement. In the systemic method, when the user makes a phone call, it determines whether the download agent is installed and if it is not installed, it sends a download agent installation SMS and sends a push message to the app download information after the user installs the download agent. Make it available.

1 is a diagram showing the overall configuration of a CTI-based app download information providing system according to an example of the present invention.
2 is a block diagram showing a representative flow of the CTI-based app download information providing system according to an example of the present invention.
3 is a flowchart illustrating the entire process of the CTI-based app download information providing system according to an example of the present invention.
4 is a user history table structure existing in the DB server of the CTI-based app download information providing system according to an example of the present invention.
5 is an app information table and associated table structure present in a DB server of a CTI-based app download information providing system according to an example of the present invention.
6 is a flowchart illustrating a process of automatically installing a download agent of a system for providing CTI-based app download information according to an embodiment of the present invention.
7 is a temporary table structure existing in the DB server of the CTI-based app download information providing system according to an example of the present invention.

The known overall system configuration is composed of a server system 3 including a terminal 1, a CTI server 3-1, a back end server 3-2, and a DB server 3-3 as shown in FIG. do. The server system (3) is an SMS Service (4-1) for sending SMS and a Push Service (4-2) for sending Push Message (e.g., "Apple Push Notification Server (APNS), Google Cloud to Device Message (C2DM)". ), Etc. ') and interworking with the exchange (2) for the incoming call request through the wired or wireless network.

The app provider receives the phone number (or identification number) necessary for providing the app download information from the system after registering the app in the store in which the app is developed and supplied. App providers list their phone numbers (or identification numbers) in online advertisements such as TVs and the Internet, or in offline advertising media such as newspapers and magazines.

The user recognizes the telephone number described in the online / offline advertisement and attempts to connect the telephone 11 using the terminal as shown in FIG. The CTI server may secure only the calling number and the receiving number without making a call connection, and may receive additional information of the user through the call connection or provide the user with additional information by ARS voice. If you do not make a call, you can provide immediate service, reducing time spent and increasing utilization on the line.

The CTI server 3-1 checks the call connection signal and selects a call connection number (for example, '1588-0000' and '070-777-7777') that matches the incoming call number in the app information table illustrated in FIG. The search 12 transmits the outgoing telephone number and the incoming telephone number to the back-end server 3-2 when the search result 13 exists.

The back-end server 3-2 searches for agent information (eg, 'AGENT1304') in the user history table illustrated in FIG. 4 with an outgoing telephone number (eg, '010-1234-5678') as a search condition (15). Then, it is determined whether the agent is installed based on the presence or absence of the search result 16. The back-end server 3-2 transmits an SMS 17-1 when the download agent is not installed, and sends a push message 17-2 when the agent is installed.

The SMS content includes an access link. An example of the access link may be a URL (uniform / universal resource locator) such as www.download.com?id=0 or a callback SMS. When the user clicks on the connection link to connect to the backend server (19-1), the backend server will redirect the client request to the store URL (e.g. "https://play.google.com/store/apps/details?id"). = com.ebs.pororoenglish ') or 20-2 to transmit the web page including the app details and the store URL to provide the user with detailed information about the app. The store URL is a URL that can directly run the store client. The store URL is different depending on each store. like Mac OS X; en-us) AppleWebKit / 532.9 (KHTML, like Gecko) Version / 4.0.5 Mobile / 8A293 Safari / 6531.22.7 ') is analyzed and sent to the store URL recognized by the device. When the web page is sent, the page contains the app's detailed information such as the description, function, and image of the app, and also contains the store URL for launching the store client so that when the user clicks, the store client is executed (21-2). do.

If a push message is delivered, the download agent is automatically executed (18-2) when the user clicks the push message. When the agent is running, the information contained in the push message (for example, '070-777-7777, 7777') is delivered to the backend server (19-2), and the backend server sends the corresponding app details to the download agent ( 20-2). The detailed information of the app includes a store URL for executing the store client, and the user clicks the store client to execute the store 21-2.

Determination of the agent installation of the back-end server is based on the telephone number of the terminal (eg, '010-1234-5678') or the device number (eg, '360dc0179408116bbcc9d735e') as shown in FIG. (Eg, '201303181412') and if the installation date exists, it is determined that the agent is installed. The back-end server determines that the download agent is installed and sends a push message. In this case, the user can change the phone number or terminal or delete the download agent. If not connected to the server as shown in Figure 3 by sending an SMS 33 so that the user can receive the app download information.

If the download agent is installed, as shown in 39 of FIG. 3, the user can run the agent and enter the app number (phone number or identification number) to request the app information from the backend server without a telephone connection. Information 34 is sent to the terminal. The user may download the app through the store client as in the case where the push message is delivered.

The installation of the download agent inquires the user history table using the system and sends an SMS for downloading the app used in the present invention to users who do not have the download agent installed to induce the installation or install through a separate on / offline advertisement. Can be induced. In a more systematic way, as shown in FIG. 6, when the user makes a phone call, it is determined whether the download agent is installed, and when it is not installed, the user's request is stored in the temporary table illustrated in FIG. And send a download agent installation SMS (42). When the user clicks on the download installation link (43), the back-end server transmits a store URL for installing the download agent app (44) and installs the download agent through the store client executed with the transmitted store URL. In this process, the app information (e.g., '070-777-7777') requested by the user through the telephone connection and the user's outgoing information (e.g., '010-1234-5678') and the request time (e.g., '2013051813220500') If the user executes the agent after the download agent is installed by storing it in a temporary table, the app backs up the temporary table and transmits the detailed information of the app, or the scheduler 46 backs it up after a certain time (eg, '5 minutes'). The server automatically sends Push Messages based on the contents of temporary tables.

Claims (5)

In the app download information providing system for transmitting the download information of the app, such as games, navigation, chat, camera produced by the app provider to the app user terminal via a wired or wireless communication network,
1. CTI server receiving a connection attempt from the terminal of the app user with a predetermined receiving number
2. The backend server receives the connection attempt information from the CTI server, retrieves the app download information corresponding to the received phone number or identification number from the DB server and transmits the information to the terminal.
3. DB server to maintain incoming phone number, app download identifier information
System including The method according to claim 1, wherein the connection attempt information including an outgoing telephone number and an incoming phone number of the terminal or a combination of one or more numbers or special characters before or after a call is connected according to the connection attempt of the terminal. System containing a CTI server that receives information from the server and forwards it to the back-end server According to claim 2, The back-end server receives the predetermined information of the combination of one or more numbers or special characters from the outgoing telephone number or the incoming telephone number or terminal from the CTI server to secure the app download information matching the receiving number or identification number System to transmit the app user terminal via wired or wireless network The method of claim 3, wherein the app download information providing system uses the receiving number and the calling number to receive information when the telephone connection is received, and the app download information providing system determines whether to install an agent. Providing agent app installation information; transmitting and receiving data with a download agent through a wired / wireless communication network by the download information providing system; transmitting app download information to an agent by the app download information providing system; System that includes running a client The system of claim 4, wherein the app download information includes one or more of a name, description, user preference, user comment, creator name, creator homepage address, or app screenshot information about the app.

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