KR20120070655A - User equipment and teleconsulting verify system, teleconsulting verify apparatus and method using the same - Google Patents

Abstract

PURPOSE: A user terminal, remote consulting authentication system using the same, remote consulting authentication apparatus and method thereof are provided to calculate remote treatment costs by using the satisfaction score of a patient and data file recorded from a remote consulting service. CONSTITUTION: A user terminal(100) executes a remote consulting service by connecting to a remote consulting service apparatus(110). The user terminal transmits satisfaction scores according to the remote consulting service by receiving the request of the remote consulting service apparatus. The remote consulting service apparatus records the remote consulting service by connecting to a user terminal with a remote consulting terminal apparatus(120). The remote consulting service apparatus calculates remote consulting authentication and remote consulting service fees.

Description

USER EQUIPMENT AND TELECONSULTING VERIFY SYSTEM, TELECONSULTING VERIFY APPARATUS AND METHOD USING THE SAME}

The present invention relates to a remote consultation service technology using a user terminal, and in particular, after a patient performs a remote consultation service with a doctor with a user terminal, the remote consultation service apparatus for controlling the remote treatment is remote for paying the medical expenses for the remote treatment. The present invention relates to a user terminal suitable for performing verification based on a recorded voice size and a remote consultation satisfaction score received from a patient, a remote consultation verification method using the same, and a remote consultation verification apparatus.

With the development of mobile communication technology and network technology, various communication services and application services such as real time video call, video and music data streaming service, etc. are provided in addition to basic call and message transmission using mobile communication terminals.

In particular, the hospital medical services are directly visited by the doctor to see the doctor, receive consultation and prescriptions and deliver them to the pharmacy, but by remotely accessing the hospital server using a mobile terminal and personal computer in the home In addition, many researches have been conducted on the method of providing consultation and medical treatment remotely with the doctors in hospitals.

However, the remote medical treatment between the patient and the doctor is that a remote doctor conducts medical treatment through video and audio with the patient through a mobile communication network and a network, and a system and a verification device for authenticating the remote medical service are provided. The health care company or the health insurance company in charge of calculating the cost of the telemedicine could not judge the sincerity of the telemedicine performed.

In the conventional remote consultation system operating as described above, after performing the remote consultation and consultation between the patient and the doctor, there is no systemic way to determine the effectiveness or authenticity of the remote consultation in the remote consultation control device. Therefore, after the actual remote consultation service, the doctors had no choice but to calculate the medical expenses for the remote consultation. In order to verify this, there is a problem that the entire contents of the recorded data after the remote consultation or the consultation can be performed by a claim that can be received from the patient after the consultation is completed.

Therefore, in the present invention, after the patient performs the remote medical service with the doctor to the user terminal, the remote consultation service device for controlling the remote medical care to check whether the actual implementation of the remote medical service to pay for the remote medical care to record the size of the voice And it provides a user terminal that can be verified based on the remote consultation satisfaction score received from the patient, a remote consultation verification method using the same, and a remote consultation verification apparatus.

In addition, the present invention, if the hourly capacity of the recorded voice and whether the remote consultation satisfaction score received feedback from the patient to exceed the predetermined criteria to pay the medical expenses for the remote medical care in the remote consultation service device, the medical expenses will be paid Provides a user terminal capable of, a remote consultation verification method using the same, and a remote consultation verification apparatus.

According to an embodiment of the present invention, a remote counseling verification system includes a user terminal for performing a remote consultation in connection with a remote consultation service apparatus and transmitting a satisfaction score according to the remote consultation at the request of the remote consultation service apparatus, and the user. A remote consultation service device that performs recording according to the remote consultation in conjunction with a terminal and a remote consultation terminal device, and calculates a remote consultation verification and a remote consultation fee based on the recorded file and the satisfaction score; The remote consultation terminal device may perform a remote consultation with the user terminal by request and transmit a consultation record and prescription information according to the remote consultation.

The remote counseling verification system may be configured to verify a remote counseling session with an on-line cloud computing server to which at least one terminal or device of the user terminal, the remote counseling service apparatus, and the remote counseling terminal apparatus can be connected through a communication network. A computer program capable of performing related processing may be installed, and the user terminal, the remote counseling service device, and the remote counseling terminal device may be implemented as a cloud computing environment in which the computer program is loaded, used, and executed when necessary. have.

According to an embodiment of the present invention, a user terminal may include an input unit for receiving a control command, a transmission / reception unit connected to and interworking with a remote consultation service apparatus through a wired / wireless communication network, and a remote consultation application unit based on the control command transmitted from the input unit. The controller performs a remote consultation by interworking with the remote consultation service device, performs user authentication under the control of the controller, and connects to the remote consultation service device to perform a remote consultation through a remote consultation reservation and execution request. And after the remote consultation is completed, when receiving a remote consultation satisfaction score input request message from the remote consultation service device, the remote consultation application unit transmitting a remote consultation satisfaction score input message including a score input through the input unit. Can be.

The user terminal may include a camera unit for capturing an image of a user during remote consultation, a voice signal processor configured to process a voice signal input from a microphone and transmit the voice signal to the controller, and output a voice signal transmitted from the controller to a speaker. It may further include.

An embodiment of the present invention provides an apparatus for remote consultation service, the interface unit for connecting with a plurality of user terminals, the user authentication unit for performing user authentication with each user terminal connected to the interface unit, and at least one remote consultation. A remote consultation control unit for transmitting and receiving a remote consultation request and response message with a terminal device, performing a recording or recording by controlling a remote consultation, and requesting input of a remote consultation satisfaction score to a corresponding user terminal after completion of the remote consultation; On the basis of the remote consultation recording file and the remote consultation satisfaction score delivered from the remote consultation control unit, a remote consultation verification unit configured to check whether the remote consultation is fulfilled and set a remote consultation fee level; Calculate the remote consultation fee accordingly and submit the calculated remote consultation fee details. It may include a billing processing unit for sending to the remote consultation terminal.

The remote counseling verification unit may set the remote counseling fee to be paid if the medical service hourly capacity and the remote counseling satisfaction score of the remote counseling recording file exceed a preset reference value.

The charging processing unit calculates a remote consultation fee based on the verification result information transmitted from the remote consultation verification unit, and transmits a remote consultation fee statement to the remote consultation terminal device, and sends a prescription, remote consultation fee and medical expenses to the user terminal. The statement including at least one of may be transmitted.

In addition, the remote consultation service device, through the information input from the remote consultation terminal device to record the medical information according to the remote consultation, the consultation record and prescription writing unit for generating a prescription, remote consultation reservation and medical treatment with the user terminal The apparatus may further include a reservation performing unit that performs a visit reservation.

According to one embodiment of the present invention, a process of receiving a control command from a control unit, a process of connecting and interworking with a remote consultation service apparatus through a wired / wireless communication network, and a remote consultation application unit providing a remote consultation service based on the control command A process of driving, a process of performing a remote consultation by interworking with the remote consultation service device in the remote consultation application unit, and when the remote consultation is completed, receiving a remote consultation satisfaction score input request message from the remote consultation service device; In one case, the method may include generating and transmitting a remote consultation satisfaction score input message.

The remote counseling process may include: performing a user authentication, accessing the remote counseling service device to request a remote counseling reservation and execution, and interworking with a remote counseling terminal device through the remote counseling service device; In this case, the method may include performing a remote consultation.

The remote consultation may include: capturing an image of a user through a camera unit during remote consultation, processing a voice signal input from a microphone as a digital signal, and transmitting the digital signal to the controller; The method may further include outputting a voice signal to the speaker.

According to another embodiment of the present invention, a method of accessing a plurality of user terminals, a process of performing user authentication with each connected user terminal, and a remote consultation request and response in association with at least one remote consultation terminal device A process of transmitting and receiving a message, controlling a remote consultation between a specific user terminal and a remote consultation terminal device to perform recording or recording, and after completing the remote consultation, requesting and inputting a remote consultation satisfaction score to the specific user terminal. A process of receiving a remote consultation based on a receiving process, a remote consultation recording file and a remote consultation satisfaction score, and setting a remote consultation fee level; calculating a remote consultation fee according to the set remote consultation fee level; The method may include transmitting a consultation fee detail report to the remote consultation terminal device.

The setting of the remote consultation fee grade may be set so that the remote consultation fee can be paid if the medical consultation hourly capacity and the remote consultation satisfaction score of the remote consultation recording file exceed a preset reference value.

The remote counseling verification method may further include setting a remote counseling fee according to the set remote counseling fee grade and transmitting a statement including at least one of a prescription, a remote counseling fee, and a medical bill to the user terminal. have.

The remote counseling verification method may further include: performing a remote consultation reservation and a medical visit reservation with the user terminal; and performing medical consultation information according to a remote consultation through information input from the remote consultation terminal device when performing or completing the remote consultation. Recording and generating a prescription may be further included.

In the present invention, effects obtained by representative ones of the disclosed inventions will be briefly described as follows.

The present invention can enable the calculation of remote medical expenses based on data files and patient satisfaction scores that are basically recorded or recorded at the time of remote consultation, and can perform evidence of medical expenses expenditure.

In addition, the health care company or the health insurance company that pays the medical expenses for telemedicine can systematically determine the integrity of the telemedicine doctor.

1 is a block diagram showing the structure of a remote consultation verification system according to an embodiment of the present invention;
2 is a block diagram showing the structure of a user terminal according to an embodiment of the present invention;
3 is a block diagram showing the structure of a remote consultation service apparatus according to an embodiment of the present invention;
4 is a flowchart illustrating an operation procedure of a remote consultation verification system according to an embodiment of the present invention.

Advantages and features of the present invention and methods for achieving them will be apparent with reference to the embodiments described below in detail with the accompanying drawings. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. To fully disclose the scope of the invention to those skilled in the art, and the invention is only defined by the scope of the claims.

In the following description of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear. In addition, terms to be described below are terms defined in consideration of functions in the embodiments of the present invention, which may vary according to intentions or customs of users and operators. Therefore, the definition should be based on the contents throughout this specification.

Each block of the accompanying block diagrams and combinations of steps of the flowchart may be performed by computer program instructions. These computer program instructions may be mounted on a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment such that instructions executed through the processor of the computer or other programmable data processing equipment may not be included in each block or flowchart of the block diagram. It will create means for performing the functions described in each step. These computer program instructions may be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular manner, and thus the computer usable or computer readable memory. It is also possible for the instructions stored in to produce an article of manufacture containing instruction means for performing the functions described in each block or flowchart of each step of the block diagram. Computer program instructions may also be mounted on a computer or other programmable data processing equipment, such that a series of operating steps may be performed on the computer or other programmable data processing equipment to create a computer-implemented process to create a computer or other programmable data. Instructions that perform processing equipment may also provide steps for performing the functions described in each block of the block diagram and in each step of the flowchart.

In addition, each block or step may represent a portion of a module, segment or code that includes one or more executable instructions for executing a specified logical function (s). It should also be noted that in some alternative embodiments, the functions noted in the blocks or steps may occur out of order. For example, the two blocks or steps shown in succession may in fact be executed substantially concurrently or the blocks or steps may sometimes be performed in the reverse order, depending on the functionality involved.

According to an embodiment of the present invention, after a patient performs a telemedicine service with a doctor using a user terminal, in a remote consultation service device that controls telemedicine, a voice recording of whether or not the telemedicine is actually performed to pay for the telemedicine is paid. Validation is based on size and scores of remote consultation satisfaction received from patients.

That is, the actual performance of the telemedicine can be determined based on the hourly dose of the recorded voice and the remote counseling satisfaction score received from the patient, and the preset criterion is the hourly dose of the recorded voice and the remote counseling satisfaction score received from the patient. If it exceeds, the fee is paid or differentially paid.

Meanwhile, embodiments of the present invention will describe a method of performing a remote medical examination between a patient and a doctor through a network and performing a verification of the performed remote medical examination, but is not limited thereto. Of course, it can be applied to all teleconsulting areas that can calculate the teleconsulting fee based on the hourly capacity and the score received from the customer.

1 is a block diagram showing the structure of a remote consultation verification system according to an embodiment of the present invention.

Referring to FIG. 1, the remote consultation verification system may include a user terminal 100, a remote consultation service device 110, a remote consultation terminal device 120, and the like.

In more detail, the user terminal 100 may be connected to the remote consultation service device 110 through a wired or wireless communication network to interoperate. The user terminal 100 may receive a remote consultation service from the remote consultation service device 110 to operate a remote consultation application based on the remote consultation service. Counseling can be performed.

In this case, the user terminal 100 may include both a portable device such as a mobile communication terminal, a smart phone, a PMP, a PDA, a laptop, and the like, and a computing device such as a computer used at home or at work.

When the remote consultation service device 110 receives a connection request from a plurality of user terminals, the remote consultation service device 110 may approve the connection through user authentication, and upon requesting a remote consultation from one of the approved user terminals 100, the remote consultation terminal device ( In connection with 120, a remote consultation and medical treatment service between a doctor who uses the remote consultation terminal device 120 and a user of the user terminal 100 may be provided.

In addition, the remote consultation service device 110 may store a medical record and a prescription written by a doctor, and recorded or recorded remote consultation data through the remote consultation. For example, after receiving the feedback on whether the telemedicine satisfaction is satisfied, verification for calculating the medical expenses may be performed.

In this case, since the user terminal 100, the remote consultation service device 110 and the remote consultation terminal device 120 can transmit and receive user information and transmit and receive remote consultation data, medical records and prescription information, the user data security technology is used. It can provide a security service for the user information.

User data security technologies include block encryption (e.g. (HIGHT: HIGh security and light weigHT), SEED, etc.), asymmetric encryption, and authority control technology (e.g., TCSEC: Trusted Computer System Evaluation Criteria). Of course, it is possible to apply a variety of security technologies for security.

The remote consultation terminal device 120 may interwork with the remote consultation service device 110 through a hospital network, and the doctor of the hospital performs remote consultation with the user of the user terminal 100 through the remote consultation terminal device 120. Appointments, appointments, and electronic prescription issuance services.

The remote consultation terminal device 120 may include a computing device that can be used for each doctor in charge, and may be a functional device that performs a telemedicine integrated service within a hospital that includes a computing device for each doctor in charge.

2 is a block diagram showing the structure of a user terminal according to an embodiment of the present invention.

2, the user terminal 100 includes a control unit 200, an input unit 202, a transceiver unit 204, a camera unit 206, a voice signal processing unit 208, a display unit 210, and a memory unit ( 212) and the remote consultation application unit 214.

In more detail, the control unit 200 of the user terminal 100 may control each functional block of the user terminal 100, drive the remote consultation application unit 214, and operate the remote consultation service device through the transceiver unit 204. In connection with 110, remote consultation service control may be performed.

The input unit 202 may transmit information input by a user through a keypad or a touch screen to the controller 200 as a command signal, and the transceiver 204 may transmit the information to the remote consultation service apparatus 110 under the control of the controller 200. The connection may be performed, and data transmission / reception (eg, video and audio data, text message transmission and reception) may be performed with the remote consultation service apparatus 110.

The camera unit 206 transmits the captured image and video data to the control unit 200. When performing the remote consultation between the patient and the doctor through a real time image, the control unit 200 controls the camera unit 206. You can shoot a video. The voice signal processor 208 may digitally convert the voice and sound signals input through the microphone and transmit them to the controller 200, and output the voice and sound signals transmitted from the controller 200 through the speaker.

The display unit 210 displays the screen information transmitted from the control unit 200, and may output a remote consultation image screen and message transmission / reception information using the remote consultation application unit 214.

The memory unit 212 stores an operation program for driving the user terminal 100, and may provide the operation program at the request of the controller 200. The memory unit 212 may include a remote consultation application unit 214 in a separate memory area or an external memory device.

The remote consultation application unit 214 is a program for providing a remote consultation service to a user who uses the user terminal 100 and hardware including the same. Real-time remote consultation with a doctor can be performed.

And when the remote consultation is terminated by receiving a message requesting the input of the remote consultation satisfaction score from the remote consultation service device 110 and displaying it, it is possible to receive a satisfaction score from the user, other opinions according to the remote consultation Etc. can be input.

The remote consultation satisfaction score and opinion information input thereto may be transmitted from the remote consultation application unit 214 to the remote consultation service device 110 and used to calculate a medical fee according to the remote consultation. In addition, the electronic consultation and medical record issued through the remote consultation can be received from the remote consultation service device 110 through a message method such as SMS or MMS.

3 is a block diagram showing the structure of a remote consultation service apparatus according to an embodiment of the present invention.

Referring to FIG. 3, the remote consultation service device 110 includes an interface unit 300, a remote consultation control unit 302, a consultation record and prescription writing unit 304, a reservation execution unit 306, and a remote consultation verification unit 308. ), A billing processor 310, a user authentication unit 312 and the user database 314 and the like.

In detail, the interface unit 300 of the remote consultation service apparatus 110 may access a plurality of user terminals and a plurality of remote consultation terminal apparatuses through a wired / wireless communication network to transmit / receive data, and may provide a remote consultation service apparatus ( Interfacing with each of the functional blocks in 110 may be performed.

The remote consultation control unit 302 controls the remote consultation between the connected user terminal 100 and the remote consultation terminal device 120, and selects a remote medical hospital and a doctor according to a selection request message of the user terminal 100. The remote consultation may be requested to the remote consultation terminal device 120 capable of performing the remote medical treatment. In addition, during the remote consultation, voice and video data transmitted and received between the user terminal 100 and the remote consultation terminal device 120 may be recorded and recorded.

When the remote consultation is terminated, the remote consultation satisfaction score input request message (for example, SMS, MMS, popup window, etc.) may be transmitted to the user terminal 100 to receive the remote consultation satisfaction score. The remote consultation data and the remote consultation satisfaction score may be transmitted to the remote consultation verification unit 308.

The counseling record and prescription writing unit 304 stores a counseling record input from a doctor who uses the remote counseling terminal device 120 in real time during a remote counseling process, and inputs corresponding information when issuance of an electronic prescription is required. Take and generate electronic prescriptions.

The reservation execution unit 306 may perform a remote consultation reservation requested from the user terminal 100 under the control of the remote consultation control unit 302, and the reserved information may be used by the user terminal 100 and the remote consultation terminal device 120. Can be sent to.

In addition, when the appointment visit is required through the remote consultation, the reservation execution unit 306 may transmit the corresponding reservation information to the user terminal 100 and the remote consultation terminal device 120 during the remote consultation. Through this, the user terminal 100 may perform a medical visit reservation to the corresponding hospital during the remote consultation.

The remote counseling verification unit 308 is for determining the actual performance and sincerity to pay the medical expenses for the remote counseling between the patient and the doctor, and the remote counseling recording or recording data transmitted from the remote counseling control unit 302, and the remote counseling. Based on the satisfaction score, it is possible to calculate the difference in medical expenses according to the corresponding remote consultation.

In other words, during a remote consultation, consultation can be performed only through a video call or a voice call, and a voice file that can be extracted from a recorded video file or a recorded voice file during a voice call may not be the same as when a real person speaks a voice. In some cases, the amount of recording per hour may vary.

Therefore, the remote counseling verification unit 308 sets the capacity of the recording file per hour of treatment in the recorded voice file as the Voice Activity Index, and analyzes the relationship between the channels to verify whether the remote counseling is performed. have.

When the hourly capacity of the recorded voice file is lower than the preset criterion, a low level remote consultation fee may be calculated or a remote consultation fee may not be provided. However, when the hourly capacity of the recorded voice file is higher than the preset criterion, the remote consultation fee may be determined by determining that the remote consultation has been performed. In this case, the preset reference value may be set as a plurality of reference values for the differential grade.

In addition, the remote consultation verification unit 308 may set a remote consultation fee grade based on a remote consultation satisfaction score delivered from the remote consultation control unit 302. That is, when the remote consultation satisfaction score is lower than the preset reference value, it means that the patient's satisfaction is low. Therefore, when the remote consultation satisfaction score is set to a low level, or when the voice file recorded for the remote consultation is also low, Remote consultation fee may not be provided.

However, if the remote consultation satisfaction score is higher than the preset reference value, the remote consultation fee may be provided. In this case, the remote consultation fee grade may be differentially set according to whether or not the reference value for the voice file recorded for the remote consultation is exceeded. .

Such cost calculation may differ depending on the setting method. Basically, if both the remote consultation satisfaction score and the hourly capacity of the recorded voice file are lower than the preset criteria, the remote consultation fee is not provided to the doctor. Only when all are high can remote consultation fees be provided.

In addition, if any one of the remote consultation satisfaction score and the hourly capacity of the recorded voice file is lower than the preset criterion, the grade may be set to pay only half of the basic remote consultation fee.

The billing processing unit 310 calculates a remote counseling fee based on a remote counseling fee set through the remote counseling verification unit 308 and performs billing processing. The user terminal 100 includes a prescription, a remote counseling fee, a medical bill, and the like. The prescription and the calculated medical bills can be sent, and the remote consultation terminal device 120 can send a remote consultation bill.

The user authentication unit 310 requests user information to a specific user terminal when the specific user terminal drives the remote consultation application unit 214 to access the remote consultation service device 110 to perform or schedule a remote consultation. User authentication may be performed by comparing the received user information with user information included in the user information database 314. In this case, the user authentication method may perform a password input request, a public certificate method, and the like.

4 is a flowchart illustrating an operation procedure of a remote consultation verification system according to an embodiment of the present invention.

Referring to FIG. 4, in operation 400, the user terminal 100 transmits a remote consultation request message by connecting to the remote consultation service apparatus 110. Accordingly, the remote consultation request message may include a remote consultation request time or a reservation or immediately include connection request information.

In step 402, the remote consultation service device 110 transmits a remote consultation request message to the remote consultation terminal device 120 of the corresponding doctor. The remote consultation response message including information on whether consultation is performed is transmitted.

Through this procedure, in step 406, a remote consultation is performed between the user terminal 100 and the remote consultation terminal device 120 by using a predetermined dedicated channel under the control of the remote consultation service apparatus 110.

After completing the remote consultation in step 408, the remote consultation service device 110 transmits a remote consultation satisfaction score input request message to the user terminal 100, and then in step 410 remote consultation from the user terminal 100 You will receive a satisfaction score input message.

In operation 412, when the remote counseling service device 110 receives an input message of counseling record and prescription information from the remote counseling terminal device 120, the remote counseling service device 110 stores the counseling record and generates a prescription. In step 414, verification of the performed remote consultation is performed. In this case, the remote counseling verification unit 308 of the remote counseling service device 110 may calculate the remote counseling fee by determining whether the remote counseling satisfaction score and the hourly capacity of the recorded voice file are lower or higher than a preset criterion. In this case, the medical expenses are calculated based on the remote consultation fee calculated in step 416.

Through this, the medical expenses calculated in step 418 are sent to the medical bills calculated with the prescription generated to the user terminal 100, the remote consultation terminal device 120 to send a remote consultation fee bill in step 420.

As described above, according to the present invention, after the patient performs the telemedicine service with the doctor to the user terminal, the remote consultation service device for controlling the telemedicine is recorded whether or not the actual implementation of the telemedicine for payment of the medical expenses for the telemedicine. Verification is based on the loudness of speech and the remote consultation satisfaction score received from the patient.

Meanwhile, in the above-described embodiments, the user terminal 100, the remote consultation service device 110, and the remote consultation terminal device 120 separately perform the respective functions. However, the user terminal 100 and the remote The user terminal (if necessary) in a state where a computer program for performing remote consultation verification-related processing is installed in an on-line cloud computing server accessible by the consultation service device 110 and the remote consultation terminal device 120 through a communication network. 100, the remote consultation service device 110 and the remote consultation terminal device 120 may be implemented as a cloud computing environment in which a computer program is loaded, used, and executed. The code and code segments that make up this computer program can be easily deduced by a computer programmer in the field. In addition, the computer program is stored in a computer readable media (computer readable media), and read and executed by a computer or a remote consultation service device according to an embodiment of the present invention to control the method of controlling a remote consultation verification system. Can be implemented. The information storage medium includes a magnetic recording medium, an optical recording medium and a carrier wave medium.

In the detailed description of the present invention, specific embodiments have been described. However, various modifications may be made without departing from the scope of the present invention. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be defined not only by the scope of the following claims, but also by those equivalent to the scope of the claims.

As described above, the user terminal, the remote consultation verification system, the remote consultation verification apparatus and the method using the same according to the present invention are based on a data file that is basically recorded or recorded during the remote consultation, and a satisfaction score that can be fed back from the patient. Telemedicine fees can be calculated based on whether or not the established criteria are exceeded, and evidence of the expenditure can be made available. It is also suitable for systematically determining the integrity of telemedicine doctors in health care companies or medical insurance companies that pay medical expenses for telemedicine.

100: user terminal 110: remote consultation service device
120: remote consultation terminal device 200: control unit
202: input unit 204: transceiver
206: camera unit 208: audio signal processing unit
210: display unit 212: memory unit
214: remote consultation application unit 300: interface unit
302: remote consultation control unit 304: consultation record and prescription writing unit
306: reservation performing unit 308: remote consultation check unit
310: billing processing unit 312: user authentication unit
314: user database

Claims (15)

A user terminal for performing a remote consultation in association with a remote consultation service apparatus and transmitting a satisfaction score according to the remote consultation at the request of the remote consultation service apparatus;
A remote consultation service device which performs recording according to the remote consultation in cooperation with the user terminal and the remote consultation terminal device, and calculates a remote consultation verification and a remote consultation fee based on the recorded file and the satisfaction score;
The remote consultation terminal device performing a remote consultation with the user terminal at the request of the remote consultation service device and transmitting a consultation record and prescription information according to the remote consultation.
Remote consultation verification system comprising a. The method of claim 1,
The remote consultation verification system,
A computer that can perform remote counseling verification related processing to an on-line cloud computing server to which at least one terminal or device of the user terminal, the remote counseling service device, and the remote counseling terminal device can be connected through a communication network. A remote counseling verification system implemented in a cloud computing environment in which the user terminal, the remote counseling service device, and the remote counseling terminal device load, use, and execute the computer program when necessary with the program installed. An input unit for receiving a control command,
A transmission and reception unit interworking with a remote consultation service device through a wired or wireless communication network,
A controller for driving a remote consultation application unit based on the control command transmitted from the input unit, and performing a remote consultation in cooperation with the remote consultation service device;
Perform user authentication under the control of the control unit, access the remote consultation service device to perform remote consultation through a remote consultation reservation and execution request, and after completion of the remote consultation, request for input of a remote consultation satisfaction score from the remote consultation service device. When receiving a message, the remote consultation application unit for transmitting a remote consultation satisfaction score input message including the score entered through the input unit
Lt; / RTI > The method of claim 3, wherein
The user terminal comprises:
A camera unit for photographing a user during remote consultation;
A voice signal processor which processes a voice signal input from a microphone and transmits it to the controller, and outputs the voice signal transmitted from the controller to a speaker.
The user terminal further comprises. An interface unit for accessing a plurality of user terminals;
A user authentication unit performing user authentication with each user terminal connected to the interface unit;
Send and receive a remote consultation request and response message with at least one remote consultation terminal device, perform a recording or recording by controlling a remote consultation, and after the completion of the remote consultation, request input of a remote consultation satisfaction score to a corresponding user terminal. Remote consultation control unit,
A remote counseling verification unit configured to check whether the remote counseling is performed and set a remote counseling fee level based on the remote counseling recording file and the remote counseling satisfaction score delivered from the remote counseling controller;
A charge processing unit for calculating a remote consultation fee according to a remote consultation fee level delivered from the remote consultation verification unit and sending the calculated remote consultation fee details to the remote consultation terminal device;
Remote consultation service device using a user terminal comprising a. 6. The method of claim 5,
The remote consultation verification unit,
The remote consultation service apparatus using the user terminal, characterized in that the remote consultation fee can be paid if the consultation time capacity and the remote consultation satisfaction score of the remote consultation recording file exceeds a preset reference value. 6. The method of claim 5,
The charging processing unit,
Calculate a remote consultation fee based on the verification result information transmitted from the remote consultation verification unit, and transmit a remote consultation fee statement to the remote consultation terminal device;
Remote consultation service device using a user terminal, characterized in that for transmitting a statement including at least one of a prescription, a remote consultation fee and medical expenses to the user terminal. 6. The method of claim 5,
The remote consultation service device,
Counseling record and prescription writing unit for recording the medical information according to the remote consultation through the information input from the remote consultation terminal device, and generates a prescription;
Reservation execution unit for performing a remote consultation reservation and medical visit reservation with the user terminal
Remote consultation service device using a user terminal, characterized in that it further comprises. Receiving a control command from the controller;
Connecting and interworking with a remote consultation service device through a wired or wireless communication network;
Driving a remote consultation application unit for providing a remote consultation service based on the control command;
Performing a remote consultation by interworking with the remote consultation service device in the remote consultation application unit;
When the remote consultation is completed, when receiving a remote consultation satisfaction score input request message from the remote consultation service device, a process of generating and transmitting a remote consultation satisfaction score input message
Remote consultation verification method using a user terminal comprising a. The method of claim 9,
The process of performing the remote consultation,
After performing user authentication, accessing the remote consultation service device and requesting a remote consultation reservation and execution;
A process of performing a remote consultation when interworking with a remote consultation terminal device through the remote consultation service device;
Remote consultation verification method using a user terminal comprising a. The method of claim 9,
The process of performing the remote consultation,
Taking a video of the user through the camera unit during a remote consultation;
Processing a voice signal input from a microphone as a digital signal and transmitting the digital signal to the controller;
Outputting a voice signal transmitted from the controller to a speaker
Remote consultation verification method using a user terminal characterized in that it further comprises. Performing a connection with a plurality of user terminals;
Performing user authentication with each of the connected user terminals;
Transmitting and receiving a remote consultation request and response message in association with at least one remote consultation terminal device;
Recording or recording by controlling a remote consultation between a specific user terminal and a remote consultation terminal device;
After the remote consultation is completed, requesting and inputting a remote consultation satisfaction score to the specific user terminal;
A process of checking whether the remote consultation is fulfilled and setting the remote consultation fee level based on the remote consultation recording file and the remote consultation satisfaction score;
Calculating a remote consultation fee according to the set remote consultation fee level and sending the calculated details of the remote consultation fee to the remote consultation terminal device;
Remote consultation verification method using a user terminal comprising a. 13. The method of claim 12,
The process of setting the remote consultation fee grade,
The remote consultation verification method using the user terminal, characterized in that the remote consultation fee is set to be paid, if the consultation time capacity and the remote consultation satisfaction score of the remote consultation recording file exceeds a preset reference value. 13. The method of claim 12,
The remote consultation verification method,
Setting a remote consultation fee according to the set remote consultation fee level and transmitting a statement including at least one of a prescription, a remote consultation fee and a medical fee to the user terminal;
Remote consultation verification method using a user terminal characterized in that it further comprises. 13. The method of claim 12,
The remote consultation verification method,
Performing a remote consultation reservation and a medical visit reservation with the user terminal;
The process of recording the medical information according to the remote consultation through the information input from the remote consultation terminal device when the remote consultation is performed or completed, and generating a prescription
Remote consultation verification method using a user terminal characterized in that it further comprises.

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