KR20100079620A - Method for providing q&a bulletin board service to community site - Google Patents

Abstract

PURPOSE: A method for providing a Q&A bulletin board service to a community site is provided to enable a user to directly set categories and keywords of questions which will be transferred from a knowledge sharing site, thereby enabling a user to select the questions to be transferred more accurately. CONSTITUTION: One directory is selected among a plurality of directories. One directory is selected among lower directories of the selected directory. One or more keywords to be transferred among questions included in inputted category is inputted(S440,S450). Questions relevant to the inputted keyword included in the inputted category are transferred from a knowledge sharing site. A Q&A bulletin board posting the transferred question is generated(S470).

Description

Q & A BULLETIN BOARD SERVICE TO COMMUNITY SITE}

The present invention relates to a question and answer bulletin board service of a community site, and more particularly, to a method for providing a question and answer service in which a knowledge sharing site and a community site are interoperable.

Recently, community services using various networks have been provided in various forms. That is, people with the same hobbies or interests can exchange information and activate exchanges among members through community sites created online. An example of such a community service is a “cafe” service provided by each portal site. Since users with the same interests exchange information with each other through an internet cafe, various questions and answers on a specific topic are posted in a specific internet cafe. Therefore, in order to obtain such information, many users attempt to access a particular Internet cafe. However, in order to search and obtain information stored in each community, it is inconvenient to request membership to the corresponding community and obtain a certain level or more.

Meanwhile, each portal service provider provides various types of knowledge sharing services. That is, when a question is registered on a bulletin board of a knowledge sharing service, an unspecified number of people register an answer to this, and a user who registers a question can adopt an answer so that questions and answers in various fields can be shared. In addition, in conjunction with the search function of the portal site, when a user enters a search term, the question and answer of the knowledge sharing service is also automatically searched to increase the user's accessibility. An example of such knowledge sharing service is the “knowledge iN” service provided by Naver.

However, the knowledge sharing service has a disadvantage in that it is difficult to obtain a professional answer in a specific field compared to the community service. In addition, in order to answer a question registered in a knowledge sharing service, a professional who is active in a specific community has to register an answer only through the knowledge sharing service.

We will provide a new question and answer service by combining the expertise of question and answer, which is a feature of community service, and the convenience of access, which is a feature of knowledge sharing service. That is, the question and answer bulletin board service is provided by interworking with the community service and the knowledge sharing service. For this purpose, the question input through the knowledge sharing site can be registered in the question and answer bulletin board of the community related to the question, and the user of the community service can register the answer. In addition, the questions entered through the community site can be registered in the question and answer bulletin board of the knowledge sharing site related to the question, and the user of the knowledge sharing service can register the answer.

Some embodiments of the present invention provide a method for creating a question and answer bulletin board of a community site that sets a category and a keyword of a question to be transmitted from a knowledge sharing site.

In addition, some embodiments of the present invention provide a method for providing a question-and-answer service in which a knowledge sharing site and a community site interoperate with each other to register a question transmitted from a knowledge sharing site to a question-and-answer board of a community site.

In addition, some embodiments of the present invention provide a community server that provides a question and answer bulletin board that distinguishes and displays a question input through a community site and a question input through a knowledge sharing site.

In addition, some embodiments of the present invention manages questions entered into the knowledge sharing site, answers and questions entered into the community site, answers, and questions of the community server to post the questions and answers in the question and answer bulletin board of the community site Provides bulletin board management.

As a technical means for achieving the above technical problem, the first aspect of the present invention is a method for creating a question and answer bulletin board of a community site linked to the knowledge sharing site, the step of receiving a category of questions to be received from the knowledge sharing site And a step of receiving at least one keyword of a question to be transmitted among the questions belonging to the input category, and a question and answer bulletin board which receives and posts a question corresponding to the received keyword from the knowledge sharing site belonging to the received category. It provides a method for creating a question and answer bulletin board of the community site comprising the step of generating.

In addition, a second aspect of the present invention is a method for providing a question and answer service to a community site in connection with a knowledge sharing site, wherein the question and answer bulletin board of the community site set the category and keywords of the question to be delivered from the knowledge sharing site Generating, a step of inputting a first question through the community site, a step of posting the first question to a question and answer bulletin board of the community site, and a step of inputting a second question through the knowledge sharing site And if the category and keyword of the second question match the category and keyword set in the question and answer bulletin board of the community site, posting the second question on the question and answer bulletin board of the community site. Provide a method.

In addition, a third aspect of the present invention is a community server for providing a question and answer bulletin board to the community site, the question and answer bulletin board is input through the first area and the knowledge sharing site to display the questions entered through the community site It provides a community server comprising a second area in which questions corresponding to categories and keywords set in the question and answer bulletin board of the community site among the questions are displayed.

In addition, the fourth aspect of the present invention, in the question and answer bulletin board management device of the community site, the question corresponding to the category and keywords set in the question and answer bulletin board of the community site of the questions input through the knowledge sharing site to the community site A question registration unit for registering a question and answer bulletin board of the user, a question transceiving unit for transmitting a question input through the community site to the knowledge sharing site, and a question registered in the question and answer bulletin board of the community site through the community site. It provides a question and answer bulletin board management apparatus of the community server including an answer registration unit that registers the answer or the answer is input through the knowledge sharing site and delivered to the community site in the question and answer bulletin board of the community site.

According to any one of the problem solving means of the present invention described above, the user can directly set the category and keywords of the question to be delivered from the knowledge sharing site can generate a question and answer bulletin board of the community site. In this way, not only the question category but also the keyword is set, so that the question to be delivered more accurately can be selected among the questions included in the same category.

In addition, according to any one of the problem solving means of the present invention described above, by registering a question transmitted from the knowledge sharing site to the question and answer bulletin board of the community site, community service users as well as knowledge sharing service users to answer the question To be registered. As a result, answers with the expertise of community users can be provided. In addition, by exposing the community that provided the answer to a knowledge sharing site, the community provides an opportunity to be widely promoted to general users.

In addition, according to any one of the problem solving means of the present invention described above, it is possible to simultaneously display the question input through the knowledge sharing site and the question input through the community site on a single screen for convenience. In addition, the location of each question is clearly distinguished to facilitate the identification of the status such as whether each question is resolved. In particular, by placing the questions entered through the knowledge sharing site in a separate area, community users can check the presence or absence of answers to the questions more quickly. As a result, the time required to solve the question can be shortened.

In addition, according to any one of the above problem solving means of the present invention by efficiently managing the questions, answers or recommendations entered into the knowledge sharing site and the questions, answers or recommendations entered into the community site by displaying them on each question and answer bulletin board It is possible to provide a question and answer service that interconnects knowledge sharing sites and community sites.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is "connected" to another part, this includes not only "directly connected" but also "electrically connected" with another element in between. . In addition, when a part is said to "include" a certain component, which means that it may further include other components, except to exclude other components unless otherwise stated.

In this specification, a "community site" means a website created so that members of a group who share a particular interest can interact with each other and exchange information. In order to access various information posted on the "community site", In accordance with the bylaws, a certain membership process is required. In this case, various services provided through the “community site” are referred to as “community services”.

In the present specification, "knowledge sharing site" refers to a website created so that a plurality of unspecified people can share knowledge in various fields by registering questions and answers, and various services provided through the "knowledge sharing site". Is referred to as "knowledge sharing service".

In the present specification, a "question answer board" means a dedicated bulletin board having a UI (user interface) suitable for questions and answers unlike a general bulletin board in which a question is registered and an answer is registered in the form of a comment or the like.

Hereinafter, a question and answer interworking system according to an embodiment of the present invention will be briefly described with reference to FIG. 1. 1 is a diagram illustrating a question-answer bulletin board interworking system of a community service and a knowledge sharing service according to an embodiment of the present invention.

Question and answer bulletin board interworking system 100 is a community server 110, community database 120, a plurality of community sites (130, 132, 134), knowledge sharing server 140, knowledge sharing database 150, knowledge The sharing site 160 includes a plurality of user terminals 180, 182, and 184.

The community server 110 is connected to the community server management unit 112 and the knowledge sharing server 140 which manages the provision of community services, and provides a question and answer bulletin board that provides a question and answer service in the form of interworking between the community service and the knowledge sharing service. The management unit 114 is included.

The community server manager 112 generates a plurality of community sites according to a user's request, and provides various bulletin boards, member management tools, and the like necessary for the operation of the community site. In addition, the community database 120 stores member information, various data, etc. of the community site, or reads the data stored in the community database 120 and provides the information to each community site.

The question and answer bulletin board management unit 114 registers and displays the questions, answers, and recommendations received through the community site in the question and answer bulletin board. In addition, the questions, answers, and recommendations received through the knowledge sharing site are registered and displayed on the community's question and answer bulletin board. Detailed configuration of the question and answer bulletin board management unit 114 will be described later with reference to the drawings.

The community database 120 stores data such as various member information necessary for providing a community service and various posts provided to the community site. In addition, for the question answering service, the question database 122 in which the contents of the questions are stored and the answer database 124 in which the contents of the answers are stored are included.

The plurality of community sites 130, 132, and 134 may include one or more question answering bulletin boards or may include only general bulletin boards, not question answering bulletin boards. That is, it includes a plurality of question and answer bulletin boards, such as the first community site 130, a single question and answer bulletin board, such as the second community site 132, or includes only general bulletin boards, such as the i community site 134. can do. The category of each question and answer bulletin board and the keyword of the question to be delivered may be set differently. Details thereof will be described later.

Questions, answers or general posts entered in each community site are stored in the community database 120 through the community server 110. Since each community site may have different operating rules, membership procedures, and interests, the questions entered through the knowledge sharing site and the relevance of the community site will be different.

The knowledge sharing server 140 is connected to the knowledge sharing server management unit 142 and the community server 110 that manages the provision of the knowledge sharing service, and provides a question and answer service in the form of interworking between the knowledge sharing service and the community service. The question and answer bulletin board management unit 144 is included.

The knowledge sharing server manager 142 registers and displays a question or answer according to a user's request. In addition, each question is managed by category, and the answers are also classified by category. In addition, for each question, the user adopts a specific answer, and when the general user makes a recommendation for a question or an answer, the user accumulates it. In addition, information about each question or answer is stored in the knowledge sharing database 150, or the data stored in the knowledge sharing database 150 is read and provided to each knowledge sharing site.

The question and answer bulletin board management unit 144 registers and displays the questions, answers, and recommendations received through the knowledge sharing site in the question and answer bulletin board. In addition, the questions, answers, and recommendations received through the community site are registered and displayed on the Q & A bulletin board of the knowledge sharing site. The detailed configuration of the question and answer bulletin board management unit 144 will be described later with reference to the drawings.

The knowledge sharing database 150 stores various information necessary for providing a knowledge sharing service and data such as various posts provided to the knowledge sharing site. In addition, for the question answering service, the question database 152 in which the contents of the questions are stored and the answer database 154 in which the contents of the answers are stored are included.

The knowledge sharing site 160 includes a plurality of question and answer bulletin boards each included in a different category. That is, the question answering boards 162 and 164 of the first to jth categories are included. In this case, each category may be formed in a hierarchical structure having a plurality of depths. That is, a category of “entertainment, art” which is one of a plurality of directories, a sub-directory “movie” and a sub-directory “movie work” may be selected to determine the category of each question and answer bulletin board. The classification system of the category of the question and answer bulletin board of the knowledge sharing site and the category of the category of the question and answer bulletin board of the community site are preferably set the same. On the other hand, questions, answers, etc. input to each knowledge sharing site is stored in the knowledge sharing database 150 through the knowledge sharing server 140.

The network 170 connects each user terminal with a knowledge sharing site or a community site. Network 170 may be a wired or mobile radio or satellite communications network, such as a local area network (LAN), wide area network (WAN), or value added network (VAN), or the like. It can be implemented in all kinds of wireless networks such as.

The user terminals 180, 182, and 184 are connected to the knowledge sharing site or the community site through the network 170 to execute a user interface for providing the knowledge sharing service or the community service. Through the user interface, a question answer board of a community site that sets a category and a keyword of a question to be transmitted from a knowledge sharing site can be generated. In addition, a user interface may access a question and answer bulletin board of a community site or a knowledge sharing site to register a question or an answer, or to register a recommendation thereof. You can also search for specific questions or answers on the question and answer bulletin board.

 The user terminals 180, 182, and 184 may be implemented as a computer or a portable terminal that can access a community site or a knowledge sharing site through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc., which is equipped with a web browser, and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , Personal Communication System (PCS), Global System for Mobile communications (GSM), Personal Digital Cellular (PDC), Personal Handyphone System (PHS), Personal Digital Assistant (PDA), International Mobile Telecommunication (IMT) -2000, Code CDMA Division type multiple access (WDM) -2000, W-Code Division Multiple Access (W-CDMA), Wireless Broadband Internet (WBRO) terminal, and the like can include all types of handheld based wireless communication devices.

Hereinafter, the detailed configuration of the question and answer bulletin board management unit 114 and 144 will be described.

2 is a diagram illustrating a detailed configuration of a question and answer bulletin board management unit of a community server and a knowledge sharing server according to an embodiment of the present invention.

The question and answer bulletin board management unit 114 of the community server 110 is a question registration unit 210, question transmission and reception unit 212, response registration unit 214, response transmission and reception unit 216, recommendation registration unit 218, recommendation transmission and reception unit ( 220, the question and answer display control unit 222.

In addition, the question and answer bulletin board management unit 144 of the knowledge sharing server 140 is a question registration unit 230, question transmission and reception unit 232, answer registration unit 234, response transmission and reception unit 236, recommendation registration unit 238, recommendation transmission and reception The unit 240 includes a question and answer display control unit 242.

In the question and answer bulletin board managed by the question and answer bulletin board management unit 114 of the community server 110, categories and keywords of questions to be transmitted from the knowledge sharing server 140 are preset. That is, by specifying the category of the question for each bulletin board, only the questions matching the category are received from the knowledge sharing server 140 and posted. In addition, a question corresponding to a preset keyword is received from the knowledge sharing server 140 and posted. To this end, it is desirable to set the classification system of the category provided by the knowledge sharing site and the classification system of the category of the question and answer bulletin board of the community site the same.

Meanwhile, the question registration unit 210 included in the question and answer bulletin board management unit 114 of the community server 110 inputs a question inputted to the community server or a knowledge sharing server and transmits a question transmitted through the question transceiving unit 212 to the community site. On the Q & A bulletin board. When a user inputs a question through a community site, the question registrar 210 posts the entered question to a corresponding question and answer bulletin board.

In the case of a question input through the knowledge sharing site, the question registering unit 210 requests a question to be transmitted from the knowledge sharing server 140 based on the category and the keyword set in the question and answer bulletin board of the community site. And the question provided by the knowledge sharing server 140 will be posted on the question and answer bulletin board of the community site.

In addition, the question transmitting and receiving unit 212 transfers the question received from the knowledge sharing server 140 to the question registration unit 210. In addition, the question transceiving unit 212 transfers the question input to the community server 110 to the question transceiving unit 232 of the knowledge sharing server 140. According to an exemplary embodiment, the question input to the community server 110 may not be directly transmitted to the question registration unit 210, but may be transmitted to the question registration unit 210 through the question transceiving unit 212.

On the other hand, the answer registration unit 214 registers the answer that is input to the community server or the knowledge sharing server input through the answer transmitting and receiving unit 216 to the question and answer bulletin board of the community site. There are two main cases in which an answer is delivered from a knowledge sharing site and registered in a community site. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when a user of the knowledge sharing service registers an answer to the question, the answer is delivered to the community site and registered. Secondly, some questions in the Q & A bulletin board of the community site are open to the knowledge sharing site according to the user's selection of the community service. When the user of the knowledge sharing service registers an answer to the question, the answer is sent to the community site. Registered.

In addition, the answer transmitting and receiving unit 216 transfers the answer received from the knowledge sharing server 140 to the answer register (214). In addition, the response inputted to the community server 110 transmits the response transmitting and receiving unit 236 of the knowledge sharing server 140. According to an exemplary embodiment, the answer input to the community server 110 may be transmitted to the answer register 214 via the reply transceiving unit 216 rather than being directly transmitted to the answer register 214. There may be two cases in which the response transceiver 216 transmits the answer inputted to the community server 110 to the answer transceiver 236 of the knowledge sharing server 140. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when a user of a community service registers an answer to the question, the answer is delivered to the knowledge sharing site and registered. Secondly, some questions to be posted on the Q & A bulletin board of the community site are open to the knowledge sharing site according to the user's selection of the community service. When a user of the community service registers an answer to the question, the answer is the knowledge sharing site. Passed in and registered.

In addition, there may be two cases in which the answer transceiver 216 receives an answer from the answer transceiver 236 of the knowledge sharing server 140. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when a user of the knowledge sharing service registers an answer to the question, the answer is delivered to the community site and registered. Secondly, some questions to be posted on the Q & A bulletin board of the community site are open to the knowledge sharing site according to the user's choice of the community service. When a user of the knowledge sharing service registers an answer to the question, the answer is the community site Passed in and registered.

Meanwhile, the recommendation registration unit 218 registers a recommendation input to the community server or a knowledge sharing server and transmitted through the recommendation transmission / reception unit 220 to the question and answer bulletin board of the community site. The recommendation may be a recommendation for an answer or a recommendation for a question, and users other than the answer or the question publisher may view the contents of the answer or the question and register the bulletin as an evaluation thereof.

In addition, the recommendation transceiver 220 transmits the recommendation received from the knowledge sharing server 140 to the recommendation registration unit 218. In addition, the recommendation input to the community server 110 transmits the recommendation transceiver 240 of the knowledge sharing server 140. According to an exemplary embodiment, the recommendation input to the community server 110 may be transmitted to the recommendation registration unit 218 through the recommendation transmission / reception unit 220 instead of being directly transmitted to the recommendation registration unit 218. There are two main cases in which the recommendation transceiver 220 transmits the recommendation input to the community server 110 to the recommendation transceiver 240 of the knowledge sharing server 140. First, if a question entered through the knowledge sharing site is posted on the Q & A bulletin board of the community site, when the user of the community service registers a recommendation for the question or answer, the recommendation is delivered to the knowledge sharing site. It is registered. Secondly, when some of the questions to be posted on the Q & A bulletin board of the community site are published on the knowledge sharing site, when the user of the community service registers the recommendation, the recommendation is delivered to the knowledge sharing site and registered.

In addition, there are two cases in which the recommendation transceiver 220 receives a recommendation from the recommendation transceiver 240 of the knowledge sharing server 140. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when the user of the knowledge sharing service registers a recommendation, the recommendation is delivered to the community site and registered. Secondly, when some of the questions to be posted on the Q & A bulletin board of the community site are published on the knowledge sharing site, when the user of the knowledge sharing service registers a recommendation, the recommendation is delivered to the community site and registered.

The question and answer display controller 222 distinguishes and displays the question inputted to the community server 110 and the question transmitted from the knowledge sharing server 140. It will be described with reference to the drawings.

FIG. 3A is a diagram illustrating a question and answer bulletin board of a community site according to an embodiment of the present invention, and FIG. 3B is a diagram illustrating a user interface including a question and answer bulletin board of a community site according to an embodiment of the present invention. 3C is a view for explaining a process of changing a question displayed in a second area of a question and answer bulletin board of a community site according to an embodiment of the present invention.

As illustrated in FIG. 3A, the question and answer bulletin board 300 may include a first area 310 in which questions entered through a community site are displayed, and a second area 320 in which questions entered through a knowledge sharing site are displayed. Include. As an example of the first region 310, the first region 340 of FIG. 3B is shown, and as an example of the second region 320, the second region 350 of FIG. 3B is illustrated.

In the first area 310, questions 312, 314, and 316 input through the community site are arranged and displayed according to specific criteria. As shown in FIG. 3B, along with a part of the question, information such as a user ID, a posted date, whether there is an answer, the number of answers, and the number of recommendations may be added and displayed for each question. In addition, an answer or a comment on each question may be displayed after each question.

The second area 320 displays a question 322 input through the knowledge sharing site. Along with the content of the question, information such as a user ID, a posted date, whether there is an answer, the number of answers, and the number of recommendations may be added and displayed for each question. In addition, the second area 320 includes a display switching unit 324 for selectively displaying any one of a plurality of questions input through the knowledge sharing site in the second area 320. The display switching unit 352 includes forward buttons (>, 354) and backward buttons (<, 356). In this case, the number of questions displayed on the second area 320 may be changed according to a user's selection. You can also configure two or more questions to be displayed consecutively.

As an example of the display switching unit 324, the display switching unit 352 of FIG. 3B is shown. The forward buttons (>, 354) change the nth question displayed in the second area 320 to the n + 1th question. In addition, the backward buttons (<, 356) change the nth question displayed in the second area 320 to the nth-1th question. This will be described with reference to FIG. 3C. The plurality of questions 360 to 365 to be displayed in the second area are arranged in a circular structure. As the sorting criteria, various criteria may be set, such as when a question is transmitted to a community bulletin board or when a question is input to a knowledge sharing site. In addition, the displayed questions may be selected and displayed only a part of the total questions. Assume that the question currently being displayed in the second area is the second question 361. At this time, when the forward buttons (>, 354) are activated, the third question is displayed in the second area. When the reverse buttons <and 356 are activated, the first question is displayed in the second area. In general, assuming that the question currently being displayed in the second area is the nth question 364, when the forward button (>, 354) is activated, the n + 1 question 365 is displayed in the second area, and the backward button When (<, 356) is activated, the n-th question 363 is displayed in the second area. That is, the displayed question may be changed by activating the forward buttons (>, 354) or the backward buttons (<, 356) included in the display switching unit 352.

According to another embodiment, when the forward button (>, 354) is activated, the question input through the knowledge sharing site is automatically rolled in the first direction to be displayed in the second area. That is, assuming that the question currently being displayed is the nth question 364, if the forward buttons (>, 354) are activated, the n + 1th question 365 is. , First question 360, second question 361, third question 362,. , The n-th question 363 is sequentially displayed for a predetermined time, and after the predetermined time elapses, the next question is automatically displayed. In addition, when the reverse button (<, 356) is activated, the question input through the knowledge sharing site is continuously rolled in the second direction opposite to the first direction to be displayed in the second area. That is, assuming that the question currently being displayed is the nth question 364, if the forward button << 356 is activated, the n-1th question 363,... , Third question 362, second question 361, first question 360,. , N + 1 questions 365 are sequentially displayed for a predetermined time, and after a certain time elapses, the next question is automatically displayed.

In this way, the question input through the community site and the question input through the knowledge sharing site are displayed in a distinct area, so that the user can clearly distinguish the attributes of each question.

Referring back to FIG. 2, the question and answer bulletin board managed by the question and answer bulletin board management unit 144 of the knowledge sharing server 140 has a separate category for each bulletin board. The description of the category of the question and answer bulletin board is as described above.

On the other hand, the question registration unit 230 included in the question and answer bulletin board management unit 144 of the knowledge sharing server 140 is input to the question or community server 110 input to the knowledge sharing server 140 to transmit and receive the question transmission and reception unit 232 Register the questions sent through the Q & A bulletin board on the knowledge sharing site. When a user inputs a question through a knowledge sharing site, a category of a question answer board to which a question is posted is set through a user interface. In addition, in the case of a question input to the community server 110, the question is posted on the question-and-answer board of the knowledge sharing site that matches the category of the question-and-answer board where the question is posted. The question and answer bulletin board of each community site sets a specific category during its creation. Questions input from the community site are delivered to the Q & A bulletin board on the knowledge sharing site that matches this category.

In addition, the question transmitting and receiving unit 232 transmits the question received from the community server 110 to the question registration unit 230. Also, the question inputted to the knowledge sharing server 140 is transmitted to the question transceiving unit 212 of the community server 110. According to an embodiment, the question inputted to the knowledge sharing server 140 may not be directly transmitted to the question registration unit 230, but may be transmitted to the question registration unit 230 through the question transmitting and receiving unit 232.

On the other hand, the answer registration unit 234 registers the answer that is input to the knowledge sharing server 140 or input to the community server 110 and transmitted through the answer transmitting and receiving unit 236 to the question and answer bulletin board of the knowledge sharing site. There are two cases in which answers are delivered from community sites and registered on knowledge sharing sites. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when a user of a community service registers an answer to the question, the answer is delivered to the knowledge sharing site and registered. Secondly, some of the questions on the community site's question-and-answer board are open to the knowledge sharing site according to the user's choice of the community service. It is delivered and registered. Meanwhile, when an answer delivered from a community site is registered, information about the corresponding community site is posted together, so that the user of the knowledge sharing service can check whether the answer is registered from which community site.

In addition, the response transmission and reception unit 236 transfers the response received from the community server 110 to the answer registration unit 234. In addition, the response inputted to the knowledge sharing server 140 is transmitted to the response transmission and reception unit 216 of the community server 110. According to an embodiment, the answer inputted to the knowledge sharing server 140 may be transmitted to the answer register 234 via the answer sender / receiver 236 instead of being directly transmitted to the answer register 234. There may be two cases in which the response transmitting and receiving unit 236 transmits the answer inputted to the knowledge sharing server 140 to the response transmitting and receiving unit 216 of the community server 110. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when a user of the knowledge sharing service registers an answer to the question, the answer is delivered to the community site and registered. Secondly, some questions to be posted on the Q & A bulletin board of the community site are open to the knowledge sharing site according to the user's choice of the community service. When a user of the knowledge sharing service registers an answer to the question, the answer is the community site It is also delivered and registered.

In addition, there may be two cases in which the response transceiver 236 receives an answer from the response transceiver 216 of the community server 110. First, when a question input through a knowledge sharing site is posted on a question-and-answer bulletin board of a community site, when a user of a community service registers an answer to the question, the answer is delivered to the knowledge sharing site and registered. Secondly, some questions to be posted on the Q & A bulletin board of the community site are open to the knowledge sharing site according to the user's selection of the community service. When a user of the community service registers an answer to the question, the answer is the knowledge sharing site It is also delivered and registered.

Meanwhile, the recommendation registration unit 238 registers the recommendation input to the knowledge sharing server 140 or the community server 110 and the recommendation transmitted through the recommendation transmission / reception unit 240 to the question and answer bulletin board of the knowledge sharing site. The recommendation may be a recommendation for an answer or a recommendation for a question, and users other than the answer or the question publisher may view the contents of the answer or the question and register the bulletin as an evaluation thereof.

In addition, the recommendation transceiver 240 transmits the recommendation received from the community server 110 to the recommendation registration unit 238. In addition, the recommendation input to the knowledge sharing server 140 is transmitted to the recommendation transceiver 220 of the community server 110. According to an exemplary embodiment, the recommendation input to the knowledge sharing server 140 may be transmitted to the recommendation registration unit 238 via the recommendation transmission / reception unit 240 instead of being directly transmitted to the recommendation registration unit 238. There are two cases in which the recommendation transceiver 240 transmits the recommendation inputted to the knowledge sharing server 140 to the recommendation transceiver 220 of the community server 110. First, when a question entered through the knowledge sharing site is posted on the Q & A bulletin board of the community site, when the user of the knowledge sharing service registers a recommendation for the question or answer, the recommendation is also sent to the community site. Registered. Secondly, when some of the questions to be posted on the Q & A bulletin board of the community site are published on the knowledge sharing site, when the user of the knowledge sharing service registers a recommendation, the recommendation is delivered to the community site and registered.

In addition, there are two cases in which the recommendation transceiver 240 receives a recommendation from the recommendation transceiver 220 of the community server 110. First, when a question input through a knowledge sharing site is posted on a question and answer bulletin board of a community site, when a user of a community service registers a recommendation, the recommendation is delivered to the knowledge sharing site and registered. Secondly, when some of the questions to be posted on the Q & A bulletin board of the community site are published on the knowledge sharing site, when the user of the community service registers the recommendation, the recommendation is delivered to the knowledge sharing site and registered.

The question and answer display control unit 242 distinguishes and displays the question input to the community server 110 and the question transmitted from the knowledge sharing server 140.

Now, with reference to the drawings will be described how to set the category and keywords of the question and answer bulletin board of the community site.

4 is a flowchart illustrating a method of generating a question and answer bulletin board of a community site according to an embodiment of the present invention, Figure 5 is a user interface applying the method of generating a question and answer bulletin board of a community site according to an embodiment of the present invention Figure is a diagram.

First, the user of the community service requests the creation of the question answering bulletin board through the user terminal (S410). In response to this request, the community server provides a menu for creating a question and answer bulletin board (S420). As shown in FIG. 5, the community server provides a user interface 500 including a menu for creating a question and answer bulletin board. The user interface 500 includes an initial setting menu 510 of a question and answer bulletin board, a category setting menu 520 of a question and answer bulletin board, and a keyword setting menu 530 of a question and answer bulletin board.

Next, the community service user performs an initial setting step of setting the basic property of the question and answer bulletin board (S430). As shown in Figure 5, you can set the grade of the member to read the question and answer bulletin board, the grade of the member to post questions and answers on the question and answer bulletin board, the grade of the member to attach comments to the post, etc. have.

Next, a category of questions to be received from the knowledge sharing site is input (S440). It is a setting step for defining the attributes of a question and answer bulletin board, and receiving only questions corresponding to a specific category among several questions registered on a knowledge sharing site. At this time, the classification system of the category should use the same classification system applied in the knowledge sharing service. That is, as described above, each category is formed in a hierarchical structure having a plurality of depths. As shown in FIG. 5, one of the plurality of directories, an “entertainment and art” directory, is selected, a subdirectory “movie”, a subdirectory “movie work”, and the like are selected, so that the category of each question and answer bulletin board is selected. Can be determined. The category of the question and answer bulletin board is set by selecting one directory among a plurality of directories and repeating the step of selecting one directory among subdirectories of the selected directory.

Next, receive one or more keywords of the question to be received from the knowledge sharing site (S450). It is a setting step for defining the attributes of the question and answer bulletin board, and receiving only the question including the set keyword from the knowledge sharing site. The keyword may receive one or more numbers according to the user's selection. In addition, the user may select whether to receive a question including all of the set keywords (AND) or to receive a question including any one of the set keywords (OR).

Next, if a request for the generation of a question and answer bulletin board according to the set attribute (S460), the community server generates a question and answer bulletin board having a received attribute (S470), and provides a question and answer bulletin board service based on this (S480) . The details of the question and answer bulletin board service will be described with reference to the drawings.

FIG. 6 is a flowchart illustrating a method of providing a question and answer service in an interoperable knowledge sharing site and a community site according to an embodiment of the present invention.

First, the community server 110 provides a question and answer bulletin board of the community site where the question received from the knowledge sharing site is posted. In addition, the knowledge sharing server 140 provides a question and answer bulletin board of the knowledge sharing site. Each question and answer bulletin board is interoperable. In other words, the questions input through the knowledge sharing site are posted not only in the Q & A bulletin board of the knowledge sharing site but also in the Q & A bulletin board of the community site having the same category characteristics. When a community service user registers an answer or recommendation, it is posted on the Q & A bulletin board of the knowledge sharing site as well as the Q & A bulletin board of the community site. On the other hand, the question input through the community site is posted in the question and answer bulletin board of the knowledge sharing site having the same category characteristics, as well as the question and answer bulletin board of the community site. In response, when a knowledge sharing service user registers an answer or recommendation, it is posted on the Q & A bulletin board of the community site as well as the Q & A bulletin board of the knowledge sharing site.

Next, the user of the community site inputs the first question through the question and answer bulletin board of the community site (S610). The input first question is transmitted to the community server 110 (S620), and is registered in the question and answer bulletin board of the community site through the question registration unit 210 (S630). At this time, the first question is displayed in the first area of the question and answer bulletin board as shown in FIG. 3 (S612).

In addition, the user of the knowledge sharing site inputs the second question through the question and answer bulletin board of the knowledge sharing site (S670). The input second question is transmitted to the knowledge sharing server 140 (S660) and is registered in the question and answer bulletin board through the question registration unit 230 (S650). The second question is displayed on the question and answer bulletin board of the knowledge sharing site (S672).

Next, the first question input through the community site is transmitted to the knowledge sharing server 140 through the question transceiving unit 212 (S640), and the second question input through the knowledge sharing site is the question transceiving unit 232. It is transmitted to the community server 110 through the (S642).

Next, the question and answer bulletin board management unit 114 of the community server is included in the preset category, and registers the second question corresponding to the preset keyword to the question and answer bulletin board of the community site (S632). In this case, the second question is displayed in the second area of the question-answering bulletin board as shown in FIG. 3 (S614).

In addition, the question and answer bulletin board management unit 144 of the knowledge sharing server registers the first question in the question and answer bulletin board of the knowledge sharing site corresponding to the same category as the category of the question and answer bulletin board of the community site where the first question is input (S652). ). At this time, the first question is posted on the question and answer bulletin board of the knowledge sharing site (S674).

In this way, the question and answer bulletin board of the community site, as well as community service users, knowledge sharing service users can post questions. For the convenience of checking the question, the question entered through the community site and the question entered through the knowledge sharing site are distinguished and displayed.

One embodiment of the present invention can also be implemented in the form of a recording medium containing instructions executable by a computer, such as a program module executed by the computer. Computer readable media can be any available media that can be accessed by a computer and includes both volatile and nonvolatile media, removable and non-removable media. In addition, computer readable media may include both computer storage media and communication media. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Communication media typically includes computer readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave, or other transmission mechanism, and includes any information delivery media.

While the methods and systems of the present invention have been described in connection with specific embodiments, some or all of those elements or operations may be implemented using a computer system having a general purpose hardware architecture.

The foregoing description of the present invention is intended for illustration, and it will be understood by those skilled in the art that the present invention may be easily modified in other specific forms without changing the technical spirit or essential features of the present invention. will be. It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as distributed may be implemented in a combined form.

The scope of the present invention is shown by the following claims rather than the above description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

1 is a diagram illustrating a question and answer bulletin interlocking system of a community service and a knowledge sharing service according to an embodiment of the present invention.

2 is a diagram illustrating a detailed configuration of a question and answer bulletin board management unit of a community server and a knowledge sharing server according to an embodiment of the present invention.

3A is a diagram illustrating a question and answer bulletin board of a community site according to an embodiment of the present invention.

3B is a diagram illustrating a user interface including a question and answer bulletin board of a community site according to an embodiment of the present invention.

3C is a view for explaining a process of changing a question displayed in a second area of a question-answering bulletin board of a community site according to an embodiment of the present invention.

4 is a flowchart illustrating a method of generating a question and answer bulletin board of a community site according to an embodiment of the present invention.

5 is a diagram illustrating a user interface to which a method of generating a question and answer bulletin board of a community site according to an exemplary embodiment of the present invention is applied.

FIG. 6 is a flowchart illustrating a method of providing a question and answer service in an interoperable knowledge sharing site and a community site according to an embodiment of the present invention.

Claims (12)

In the method of creating a question and answer bulletin board of a community site linked to a knowledge sharing site, Receiving a category of a question to be transmitted from the knowledge sharing site; Receiving one or more keywords of a question to be delivered among questions belonging to the input category; and Generating a question and answer bulletin board which belongs to the received category and receives and posts a question corresponding to the received keyword from the knowledge sharing site; How to create a question and answer bulletin board of the community site. The method of claim 1, Receiving a category of questions to be delivered from the knowledge sharing service site Selecting one of a plurality of directories, and Selecting one directory among subdirectories of the selected directory, And the directory is the same as the directory of the knowledge sharing site. In connection with a knowledge sharing site, to provide a question and answer service to the community site, Generating a question and answer bulletin board of a community site where a category and a keyword of a question to be transmitted from the knowledge sharing site are set; Inputting a first question through the community site; Posting the first question on a question and answer bulletin board of the community site; Inputting a second question through the knowledge sharing site; and If the category and keyword of the second question match the category and keyword set in the question and answer bulletin board of the community site, posting the second question on the question and answer bulletin board of the community site. Question answer service providing method comprising a. The method of claim 3, wherein The first question is posted on the question and answer bulletin board of the community site Displaying the first question in a first area of the question-answering bulletin board; The second question is posted on the question and answer bulletin board of the community site Displaying the second question in a second area distinct from the first area Question answer service providing method comprising a. The method of claim 4, wherein Displaying the second question in a second area distinct from the first area Rolling the second question by a preset number and displaying the second question in the second area; Question answer service providing method comprising a. The method of claim 3, wherein If the posted second question is selected, moving to the knowledge sharing site where the second question is posted and registering an answer Question answer service providing method comprising more. In the community server that provides a question and answer bulletin board to the community site, The question and answer bulletin board A first area in which questions entered through the community site are displayed; The second area in which questions corresponding to categories and keywords set in the question and answer bulletin board of the community site among the questions input through the knowledge sharing site are displayed. Community server comprising a. The method of claim 7, wherein The question and answer bulletin board includes a display switching unit for changing a question displayed in the second area, The display switching unit A forward button for changing the nth question displayed in the second area to the n + 1th question; Reverse button for changing the nth question displayed in the second area to the n-1th question Community server comprising a. The method of claim 7, wherein The question displayed in the second area is rolled over time by a preset number and is changed and displayed. In the question and answer bulletin board management device of the community site, A question register that registers a question corresponding to a category and a keyword set in the question answer board of the community site among the questions input through the knowledge sharing site, to the question answer board of the community site; A question transceiving unit which transmits a question input through the community site to the knowledge sharing site; Answer registration unit for registering a question entered in the question and answer bulletin board of the community site, the answer entered through the community site or the answer entered through the knowledge sharing site and delivered to the community site to the question and answer bulletin board of the community site Question and answer board management device of the community server comprising a. The method of claim 10, Registering a recommendation input through the community site or a recommendation input through the knowledge sharing site and delivered to the community site to the question and answer bulletin board of the community site for a question or answer registered in the question and answer bulletin board of the community site. Referral Registry and A recommendation transmission and reception unit for transmitting the recommendation received from the knowledge sharing site to the recommendation registration unit, and delivering the recommendation input through the community site to the knowledge sharing site. Question and answer board management device of the community server further comprising. The method of claim 10, Display the questions input through the community site in the first area of the question and answer bulletin board, Question and answer display control unit to display the questions entered through the knowledge sharing site in the second area of the question and answer bulletin board Question and answer board management device of the community server further comprising.

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