KR20100060313A

KR20100060313A - System and method for processing caller by using voice message and program recording medium

Info

Publication number: KR20100060313A
Application number: KR1020080118866A
Authority: KR
Inventors: 심동호
Original assignee: 심동호
Priority date: 2008-11-27
Filing date: 2008-11-27
Publication date: 2010-06-07

Abstract

PURPOSE: An originator processing method using a voice message, a system thereof and a recording medium for the same without receiving unnecessary telephone/advertisement are provided to supply the voice message through the mobile terminal. CONSTITUTION: An information confirming unit(510) confirms intrinsic information of an originator talking terminal. The information confirming unit confirms whether the intrinsic information is included in an originator list of the mobile terminal. When the originator in which the identity information of the originator talking terminal is not authenticated is appeared, a voice message providing unit(520) offers an ARS guide voice to the originator talking terminal. If the voice message is received from the originator talking terminal, a voice message receiving unit(525) outputs the received voice message to a ring tone of the receiver talking terminal.

Description

System and method for processing caller by using voice message and program recording medium}

1 is a diagram illustrating an information processing system for managing an authenticated unique information list or a rejected unique information list according to an embodiment of the present invention.

2 is a diagram illustrating an information processing process for managing an authenticated unique information list or a rejected unique information list according to an embodiment of the present invention.

3 is a diagram illustrating an information processing process for managing an authenticated unique information list or a rejected unique information list according to another embodiment of the present invention.

4 is a diagram illustrating an information processing process for managing an authenticated unique information list or a rejected unique information list according to another embodiment of the present invention.

5 is a diagram illustrating a telecommunication company system that provides a caller processing function for providing a voice (or video) call service through caller authentication according to an embodiment of the present invention.

6 is a diagram illustrating a process of providing a caller identification function for providing a voice (or video) call service through caller authentication according to an embodiment of the present invention.

7 is a diagram illustrating a process of managing an authenticated unique information list and a rejected unique information list according to an embodiment of the present invention.

FIG. 8 is a diagram illustrating a telecommunication company system providing a caller processing function for providing a voice (or video) call service through caller authentication according to an embodiment of the present invention.

9 is a diagram illustrating a process of providing a caller identification function for providing a voice (or video) call service through caller authentication according to an embodiment of the present invention.

10 is a diagram illustrating a process of managing an authenticated unique information list and a rejected unique information list according to an embodiment of the present invention.

100: information processing server 105: interface unit

110: interface providing unit 115: information receiving unit

120: information verification unit 125: list generation unit

130: information storage unit 135: storage medium

140: client terminal

The present invention provides a voice (or video) call service between a calling party and a called party, wherein when a call channel connection is requested from the calling party, the unique information of the calling party, the terminal number information, ESN Checking at least one of information and IP address information, and confirming whether unique information of the identified calling party is included in an authenticated caller list, and as a result of the checking, unique information of the calling party. Is an unauthenticated caller, requesting a voice message recording by providing ARS voice guidance to the caller's call terminal, and when a voice message is received from the caller's call terminal, the received voice message is sent to the called party's call terminal. In the caller processing method using a voice message comprising the step of processing to be output as a ringtone One will.

The development of information and communication technology and the development of modern society provide modern people with a new means of communication, called mobile phones, and provide an environment where they can always be used.

Therefore, in the case of the mobile phone has become a necessity of modern people, it is now being used as a new advertising means, whereby a number of advertisements are received by the mobile phone.

However, a more serious problem than many advertisements is that it causes the recipient's inquiries, such as 060 service, to induce a call and collect service charges based on it, or receive unnecessary ARS information advertisements, By using them, a difficult situation arises.

For example, a large number of phone calls during a meeting might call ARS announcements and callers' inquiries, which would cause them to make a call, but employees like salespeople don't know who they are. They are calling again and are suffering financial damages and mental pains due to unnecessary service fees.

To solve this problem, we provide a password-based phone call service, but since it is impossible to call before the other person knows the password, it is necessary to inform several people of the password one by one. There is a problem.

An object of the present invention for solving the above problems, in the system for providing a voice (or video) call service between the caller terminal and the receiver call terminal, when the caller call terminal requests a call channel connection, the caller call terminal Means for confirming the unique information of the at least one of information of the phone number, subscriber information, and ESN information, and confirming whether the unique information of the identified calling party is included in an authenticated caller list, and the confirmation result. Means for requesting a voice message recording by providing ARS announcement voice to the caller call terminal when the unique information of the caller call terminal is not authenticated, and when the voice message is received from the caller call terminal, Means for processing a voice message to be output as a ringtone of the called party's call terminal; It is the caller processing system using a teaser to provide.

In the method for processing a caller using a voice message according to the present invention, the method for providing a voice (or video) call service between a caller call terminal and a receiver call terminal, wherein the caller call terminal requests the call channel connection, the caller call Checking the unique information of the terminal—one or more information among telephone number information, ESN information, and IP address information—and checking whether unique information of the verified caller call terminal is included in an authenticated caller list; As a result, when the unique information of the caller's call terminal is an unauthenticated caller, requesting a voice message recording by providing ARS voice guidance to the caller's call terminal, and when a voice message is received from the caller's call terminal, Processing the received voice message to be output as a ringtone of the called party's call terminal; Characterized in that made.

In addition, in a method for providing a voice (or video) call service between a caller call terminal and a caller terminal, when the caller call terminal requests a call channel connection, unique information of the caller call terminal-phone number information, subscriber information Checking at least one of ESN information and checking whether unique information of the identified calling party is included in an authenticated caller list, and as a result of the verification, the unique information of the calling party is authenticated. If the caller is not a caller, requesting a voice message recording by providing ARS voice guidance to the caller call terminal, and converting the received voice message into a text message when a voice message is received from the caller call terminal. And transmit the converted text message to the called terminal. Characterized in that it comprises a step of li.

In addition, after confirming the unique information of the caller call terminal through the receiver call terminal, if the voice (or video) call request with the caller call terminal, the step of processing so that the unique information of the caller call terminal is included in the authenticated caller Characterized in that comprises a.

The authenticated caller list may include at least one of phonebook information and authenticated phone number list information from the called party's call terminal, and is generated based on the received phonebook information and authenticated phone number list information. It is characterized by that.

The present invention includes a computer-readable recording medium, which records a program for executing a caller processing method using the above-mentioned voice message.

A caller processing system using a voice message according to the present invention is a system for providing a voice (or video) call service between a caller call terminal and a receiver call terminal, wherein the caller call terminal requests a call channel connection. Means for checking the unique information of the terminal—one or more information among telephone number information, subscriber information, and ESN information—and confirming whether the unique information of the verified caller call terminal is included in an authenticated caller list; As a result, when the unique information of the caller's call terminal is an unauthenticated caller, means for requesting recording of a voice message by providing ARS voice guidance to the caller's call terminal, and when the voice message is received from the caller's call terminal, Means for processing the voice message outputted as a ringtone of the called party's call terminal; It is characterized by comprising.

In addition, in a system for providing a voice (or video) call service between a calling party and a called party, when the calling party requests a call channel connection, the unique information of the calling party, the terminal number information, and the subscriber information. Means for identifying one or more pieces of information of the ESN information and for confirming whether or not the unique information of the identified caller call terminal is included in an authenticated caller list, and as a result of the verification, the unique information of the caller call terminal is authenticated. Means for requesting a voice message recording by providing ARS voice guidance to the caller's call terminal, and means for converting the received voice message into a text message when a voice message is received from the caller's call terminal. And transmit the converted text message to the called terminal. It comprises a means for processing.

Hereinafter, with reference to the accompanying drawings and description will be described in detail the operating principle of the preferred embodiment of the present invention. However, the drawings and the following description shown below are for the preferred method among various methods for effectively explaining the features of the present invention, the present invention is not limited only to the drawings and description below. In addition, in the following description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted. In addition, terms to be described below are terms defined in consideration of functions in the present invention, which may vary according to a user's or operator's intention or custom. Therefore, the definition should be made based on the contents throughout the present invention.

In addition, preferred embodiments of the present invention to be carried out below are provided in each system functional configuration to efficiently describe the technical components constituting the present invention, or system functions that are commonly provided in the technical field to which the present invention belongs. The configuration will be omitted, and described mainly on the functional configuration to be additionally provided for the present invention. If those skilled in the art to which the present invention pertains, it will be easy to understand the functions of the components that are conventionally used among the omitted functional configuration not shown below, and also the configuration omitted as described above The relationship between the elements and the components added for the present invention will also be clearly understood.

In addition, the following examples will be used to appropriately modify the terms so that those skilled in the art to clearly understand the technical features of the present invention to effectively understand, but the present invention It is by no means limited.

As a result, the technical spirit of the present invention is determined by the claims, and the following examples are one means for efficiently explaining the technical spirit of the present invention to those skilled in the art to which the present invention pertains. It is only.

In more detail, in FIG. 1, a predetermined client terminal 140 accesses a server on a telecommunication company system through predetermined network means to manage the authenticated unique information list or the rejected unique information list. If the list registration request information including call terminal number information and one or more rejected call terminal number information is provided, the server includes the authenticated call terminal number information included in the list registration request information provided from the client terminal 140. After confirming the terminal unique information corresponding to the rejected call terminal number information, and generates a unique unique information list or a rejected unique information list on the basis of the confirmed terminal unique information, the generated unique unique information list to The storage medium 13 provided on the communication service provider system with a list of rejected unique information The information processing system is stored in 5), and a person of ordinary skill in the art to which the present invention pertains can refer to and / or modify the drawing 1 and the authenticated unique information list or the rejected unique information list. Various implementation methods for the configuration of an information processing system for management may be inferred, but the present invention includes all the implementation methods inferred above and is not limited to the implementation method shown in FIG.

Here, the communication company system may be each communication company system provided by one or more communication companies, or may be a single communication company system provided by a single communication company.

That is, the A communication company system of the A communication company to which the caller's call terminal is connected and the B communication company system of the B communication company to which the receiver call terminal is connected may be formed in plural, or when the A communication company and the B communication company are the same, a single communication company system It may be.

Hereinafter, the list registration request information including the customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information provided from the client terminal 140 is received on the information processing system shown in FIG. And confirming the terminal unique information corresponding to the received authenticated call terminal number information or the rejected call terminal number information, and generating an authenticated unique information list or a rejected unique information list based on the identified terminal unique information. Thereafter, the components corresponding to the at least one or more means and / or functional configuration for storing the generated authenticated unique information list or rejected unique information list on the storage medium 135 provided on the communication system for convenience. This is referred to as "information processing server 100".

Referring to FIG. 1 according to an embodiment of the present invention, an information processing system for managing an authenticated unique information list or a rejected unique information list according to the present invention includes at least one or more client terminals 140 connected to predetermined network means. And a list of authenticated unique information generated based on list registration request information including customer information transmitted from the client terminal 140, one or more authenticated call terminal number information, and one or more rejected call terminal number information. A storage medium 135 for storing the rejected unique information list, and a list registration request information connected to the client terminal 140 through a predetermined network means, and receiving the list registration request information transmitted through the network means, and receiving the received authentication. Confirming terminal unique information corresponding to the received call terminal number information or the rejected call terminal number information Thereafter, an authenticated unique information list or a rejected unique information list is generated based on the identified terminal unique information, and then the generated authenticated unique information list or rejected unique information list is provided on the communication company system. It characterized in that it comprises an information processing server 100 for storing in the storage medium 135.

The client terminal 140 is a wired communication network based on Transmission Control Protocol / Internet Protocol (TCP / IP) or User Datagram Protocol / Internet Protocol (UDP) (eg, Asymmetric Digital Subscriber Line (ADSL) / VDSL (Very High- and at least one wired terminal including a desktop computer and / or a laptop connected to the information processing server 100 via a data rate Digital Subscriber Line) and / or a cable communication network, and / or CDMA ( Mobile communications connected to Code Division Multiple Access (WCDMA) and / or Wideband Code Division Multiple Access (WCDMA) and / or Global System for Mobile communication (GSM) based mobile networks (or High Speed Downlink Packet Access (HSDPA) based mobile communications networks). A mobile terminal connected to a terminal, and / or an IEEE 802.16x based high speed wireless internet, and / or a wireless LAN terminal connected to an IEEE 802.11x based wireless LAN. Even if characterized by comprising at least one wireless terminal comprises more than one.

In addition, the client terminal 140 is the information processing server through the information processing server 100 and a wired telephone network (eg, public switched telephone network (PSTN), voice over IP (VoIP) network, etc.) And at least one wired terminal including a wired telephone terminal such as a wired telephone (or a wireless telephone) connected to the communication device 100, or the information processing through a wireless telephone network (for example, wireless VoIP network). Preferably, the mobile terminal further includes at least one or more wireless terminals including a wireless communication terminal connected to the server 100.

Also, when the client terminal 140 is a wired terminal and / or a wireless terminal using a wired communication network and / or a wireless communication network, the client terminal 140 registers at least one list provided by the information processing server 100. A function configuration (eg, a browser program and a communication function) for outputting a request interface screen and inputting and / or selecting at least one or more information through the list registration request interface screen and transmitting the selected interface screen to the information processing server 100 is provided. It is preferable that it is done.

Those skilled in the art to which the present invention pertains will be able to easily infer the characteristics of the client terminal 140 corresponding to at least one or more wired terminal and / or wireless terminal, detailed description thereof Omit for convenience.

When the client terminal 140 is a wired terminal according to an embodiment of the present invention, the network means includes the TCP / IP or UDP / IP based wired communication network and / or a public telephone network and / or a VoIP network. When the client terminal 140 is a wireless terminal, the network means may be the CDMA based and / or WCDMA based and / or GSM based and / or HSDPA based mobile communication network, and / or IEEE 802.16x based high speed wireless Internet. And / or at least one or more IEEE 802.11x based wireless LAN communication networks.

The storage medium 135 provided on the carrier system according to the present invention is a list including customer information transmitted from the client terminal 140, one or more authenticated call terminal number information, one or more rejected call terminal number information The authentication unique information list and / or the rejected unique information list generated based on the registration request information are stored in connection with the terminal unique information.

The customer information is provided to a customer who wants to use a communication company system that provides management of the authenticated unique information list or the rejected unique information list and provides a caller processing service based on the authenticated unique information list or the rejected unique information list management. Personal information (e.g., name, social security number, phone number, e-mail address, mobile phone number, etc.), and member information (e.g., member ID information, etc.) assigned by the customer as a member to use the telecommunications system. It is preferable to include one or more.

The authenticated unique information list provides a certified unique information list or rejected unique information list management service, a communication company system that provides a caller processing service based on the authenticated unique information list or rejected unique information list management service In order to process a voice (or video) call request from the caller authenticated through the caller processing service through, at least one of the caller's telephone number information, Electronic Serial Number (ESN) information, IP address information, etc. Preferably, the personal information for the customer to which the authenticated unique information is given, and the customer information including one or more member information are preferably further included.

That is, the processing of the voice (or video) call request from the calling party's call terminal with the unique information included in the authenticated unique information list or from the calling party's calling terminal having the unique information may be performed. Method (e.g., enter a phone number from the caller's calling terminal to request a voice (or video) call to the telecommunications company system, and check whether the voice (or video) call is available from the telecommunications system to the called party's call terminal, Outputting a ringtone (or a designated sound corresponding to a ring signal), and providing a voice (or video) call service between the calling party and the called party when requesting a voice (or video) call from a called party. Do.

According to an embodiment of the present invention, the authenticated unique information list provides the authenticated unique information list or the rejected unique information list management service and is based on the authenticated unique information list or the rejected unique information list management service. It is preferable to include the phone number information given in correspondence with other customers or their own communication terminal designated by the customer using the caller processing service through a communication system for providing a caller processing service, the authenticated unique information list management For this purpose, it is preferable that the personal information such as the customer name and the like further include one or more member information such as member ID information.

According to another exemplary embodiment of the present invention, the authenticated unique information list provides the authenticated unique information list or the rejected unique information list management service and provides the authenticated unique information list or the rejected unique information list management service. It is preferable to include the IP address information given in correspondence with other customers or their own communication terminal designated by the customer using the caller processing service through a carrier system that provides a caller processing service based on, and the authenticated unique information list For the management, it is preferable that the personal information such as the customer name and the like further include one or more member information such as member ID information.

In addition, according to the intention and purpose of those skilled in the art, instead of the IP address information, MAC (Media Access Control) address information may be used, and / or the IP address information and MAC address information may be used together.

The rejected unique information list is a telecommunication company system that provides the authenticated unique information list or rejected unique information list management service, and provides a caller processing service based on the authenticated unique information list or rejected unique information list management service. In order to process a voice (or video) call request from the caller rejected through the caller processing service through the at least one, including at least one or more of the caller's telephone number information, Electronic Serial Number (ESN) information, IP address information, etc. Preferably, the personal information for the customer to which the rejected unique information is given, and the customer information including one or more member information, are preferably further included.

That is, the processing of the voice (or video) call request from the caller's call terminal with the unique information included in the rejected unique information list or from the caller's call terminal with the unique information rejects the call from the caller's call terminal. It is desirable to provide a voice (or video) call to a telecommunication company system by inputting a telephone number at a caller's call terminal, and providing that the call is not possible through the ARS guide voice.

According to an exemplary embodiment of the present invention, the rejected unique information list provides the authenticated unique information list or the rejected unique information list management service and is based on the authenticated unique information list or the rejected unique information list management service. It is preferable to include the telephone number information given in correspondence with other customers or their own communication terminal designated by the customer using the caller processing service through a communication system for providing a caller processing service, the rejected unique information list management For this purpose, it is preferable that the personal information such as the customer name and the like further include one or more member information such as member ID information.

According to another exemplary embodiment of the present invention, the rejected unique information list provides the authenticated unique information list or the rejected unique information list management service and provides the authenticated unique information list or the rejected unique information list management service. It is preferable to include the IP address information given in correspondence with other customers or their own communication terminal designated by the customer using the caller processing service through the carrier system that provides a caller processing service based on the, and the rejected unique information list For the management, it is preferable that the personal information such as the customer name and the like further include one or more member information such as member ID information.

According to an embodiment of the present invention, the information processing server 100 is a list registration request information including customer information, at least one authenticated call terminal number information, at least one rejected call terminal number information from the client terminal 140; Information receiving unit 115 (or information receiving means) for receiving the terminal identification information corresponding to the authenticated call terminal number information and / or rejected call terminal number information included in the received list registration request information; An information checking unit 120 (or information checking means) and a list generating unit 125 (or list generating means) for generating an authenticated unique information list and / or a rejected unique information list based on the identified terminal unique information. And the information storing unit 130 for storing the generated authenticated unique information list and / or rejected unique information list in the storage medium 135 in connection with the customer information. (Or information storage means).

Here, the list registration request information including customer information, at least one authenticated call terminal number information, and at least one rejected call terminal number information is received from the client terminal 140 according to the request of the information processing server 100. , And / or at the request of the client terminal 140.

The information receiving unit 115 receives list registration request information including customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information from the client terminal 140. The received list registration request information is provided to the information confirming unit 120.

Here, the client terminal 140 is a wired telephone (or wireless telephone) such as a wired telephone (or wireless telephone) that is connected through a wired telephone network (for example, public switched telephone network (PSTN), VoIP (Voice over IP) network, etc.) It is preferable to include a wired terminal including a call terminal and / or a wireless terminal including a wireless call terminal which is connected through a wireless telephone network (for example, a wireless VoIP network).

The information checking unit 120 is included in the list registration request information in response to the list registration request information including the received customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information. The terminal unique information is identified in response to the authenticated call terminal number information and / or the rejected call terminal number information.

The terminal unique information may include at least one of telephone number information, electronic serial number (ESN) information, and IP address information.

According to an exemplary embodiment of the present invention, when the authenticated call terminal number information is a customer of the same communication company as the customer, the terminal unique information is checked by searching for member management D / B (dumping scheme) stored in the communication company system. It is preferable.

According to another exemplary embodiment of the present invention, when the authenticated call terminal number information is a customer of a communication company different from the customer, it is preferable to confirm the phone number information as the terminal unique information.

The list generation unit 125 authenticates based on the terminal unique information identified in response to the list registration request information including the received customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information. Generate a unique information list and / or a rejected unique information list.

Here, the authenticated unique information list provides the authenticated unique information list or rejected unique information list management service, and provides a caller processing service based on the authenticated unique information list or rejected unique information list management service. At least one or more of the caller's telephone number information, ESN (Electronic Serial Number) information, IP address information, etc. to process a voice (or video) call request from the caller authenticated through the caller processing service through the carrier system It is preferably made, including, personal information for the customer is granted the authenticated unique information, and preferably further comprises customer information including one or more member information.

The rejected unique information list provides the authenticated unique information list or the rejected unique information list management service and provides a caller processing service based on the authenticated unique information list or the rejected unique information list management service. At least one or more of the caller's telephone number information, ESN (Electronic Serial Number) information, IP address information, etc. to process a voice (or video) call request from the caller rejected through the caller processing service through the carrier system It is preferably made, including, personal information about the customer is granted the rejected unique information, and preferably further comprises a customer information including one or more member information.

The information storage unit 130 is generated based on the list registration request information including the customer information received through the information receiving unit 115, at least one authenticated call terminal number information, and at least one rejected call terminal number information. The authenticated unique information list and / or the rejected unique information list are stored in the storage medium 135 in connection with the unique information.

Here, the authenticated unique information list and the rejected unique information list may be stored in each D / B, whereby the present invention is not limited thereto.

According to the method of the present invention, the information processing server 100 communicates with the client terminal 140 through the network means in order to provide a web interface corresponding to the client terminal 140 and the network means. And an interface unit 105 (or interface means) for connecting and managing channels, whereby the information processing server 100 establishes a wired communication network and / or a wireless communication network with the client terminal 140. It has the function of a web server connected via communication.

According to an embodiment of the present invention, when the client terminal 140 is a wired terminal to which a communication channel is connected through a wired communication network based on TCP / IP or UDP / IP, the interface unit 105 is the client terminal 140. And a predetermined communication channel based on a Hyper-Text Transfer Protocol (HTTP) protocol, and a list registration request interface in the form of a Hyper-Text Markup Language (HTML) compatible document to the client terminal 140 through the communication channel. Transmits and outputs a screen and / or an information providing screen, predetermined customer information, one or more authenticated call terminal number information, and one or more information input (or selected) from the client terminal 140 through the list registration request interface screen. It is preferable to perform a function of receiving and processing list registration request information including rejected call terminal number information.

According to another exemplary embodiment of the present invention, when the client terminal 140 is a wireless terminal to which a communication channel is connected through a CDMA based wireless communication network, the interface unit 105 is connected to the client terminal 140 and a WAP (Wireless). Connect a predetermined communication channel based on Application Protocol and / or Mobile Explorer (ME) protocol, and the list in the form of WML (Wireless Markup Language) and / or HTML compatible document to the client terminal 140 through the communication channel. Transmits and outputs a registration request interface screen and / or an information providing screen, predetermined customer information corresponding to the list registration request interface screen, one or more authenticated call terminal number information, and one or more rejected information from the client terminal 140. It is preferable to perform a function of receiving and processing list registration request information including call terminal number information.

According to another exemplary embodiment of the present invention, when the client terminal 140 is a wireless terminal to which a communication channel is connected through an IEEE 802.16x based wireless communication network, the interface unit 105 is connected to the client terminal 140. Connect a predetermined communication channel based on a wireless protocol corresponding to the IEEE 802.16x standard, and transmit a predetermined list registration request interface screen and / or an information providing screen to the client terminal 140 through the communication channel and output it. And receiving, from the client terminal 140, list registration request information including predetermined customer information corresponding to the list registration request interface screen, one or more authenticated call terminal number information, and one or more rejected call terminal number information. It is preferable to perform the function, and / or the client terminal 140 is IEEE 802.11x based In the case of a wireless terminal in which a communication channel is connected through a wireless communication network, the interface unit 105 connects a predetermined communication channel with the client terminal 140 based on a wireless protocol corresponding to the IEEE 802.11x standard. Sends and outputs a predetermined list registration request interface screen and / or information providing screen to the client terminal 140 through a communication channel, and registers a predetermined list corresponding to the list registration request interface screen from the client terminal 140. It is preferable to perform a function of receiving and processing request information.

Referring to FIG. 1, the information processing server 100 cooperates with the interface unit 105 when a predetermined client terminal 140 accesses the information processing server 100 through the interface unit 105. Predetermined list registration for the client terminal 140 to input (or select) and transmit list registration request information including predetermined customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information. The interface providing unit 110 (or interface providing means) for generating (or extracting) a request interface screen and the client terminal 140 through the list registration request interface screen in cooperation with the interface unit 105. An information receiving unit 115 (or information receiving means) for receiving list registration request information to be input (or selected) and transmitted; and the received list An information confirming unit 120 (or information confirming means) for confirming terminal unique information in response to the authenticated call terminal number information and / or rejected call terminal number information included in the lock request information; A list generating unit 125 (or list generating means) for generating an authenticated unique information list and / or a rejected unique information list, and the generated authenticated unique information list and / or rejected unique information list. It is characterized in that it comprises an information storage unit 130 (or information storage means) to be stored in the storage medium 135 in connection with the customer information.

The interface providing unit 110 has a functional configuration (eg, a client) provided in the client terminal 140 when a predetermined client terminal 140 is connected to the information processing server 100 through the interface unit 105. Corresponding to the browser program provided in the terminal 140, input (or select) list registration request information including predetermined customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information. Generate a predetermined list registration request interface screen that can be transmitted to the information processing server 100 through a network means, and / or extract from a predetermined database (not shown), and in conjunction with the interface unit 105 Providing the generated (or extracted) list registration request interface screen to the client terminal 140 through the network means. It characterized.

Thereafter, the client terminal 140 inputs list registration request information including predetermined customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information based on the list registration request interface screen ( Or selection), and when it is confirmed that the list registration request information is input (or selected), the client terminal 140 transmits the input (or selection) list registration request information through the network means to the information processing server. Send to 100.

Those skilled in the art to which the present invention pertains, the customer information, at least one authenticated call through at least one form (Form) included in the list registration request interface screen in the client terminal 140 Technical features for inputting (or selecting) list registration request information including terminal number information, one or more rejected call terminal number information, and the list registration request inputted (or selected) through a communication protocol provided by the network means. Since you will be familiar with the technical features for transmitting information to the information processing server 100, a detailed description thereof will be omitted for convenience.

The information receiver 115 requests a list registration request including predetermined customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information through the list registration request interface screen on the client terminal 140. When the information is input (or selected) and transmitted through the network means, the list registration request information is received in cooperation with the interface unit 105. The received list registration request information is received by the information checking unit. Provided by 120.

According to an embodiment of the present invention, when the authenticated call terminal number information is a customer of the same communication company as the customer, the terminal unique information is checked by searching for the member management D / B (dumping scheme) stored in the communication company system. It is preferable.

In more detail, FIG. 2 shows that the client terminal 140 on the information processing system shown in FIG. 1 manages the unique information list or the rejected unique information list authenticated by the information processing server 100 through a predetermined network means. When the list registration request information including customer information, at least one authenticated call terminal number information, and at least one rejected call terminal number information is transmitted, the information processing server 100 stores the list registration request information in the storage medium 135 As a person having ordinary knowledge in the art to which the present invention pertains, information processing for managing the authenticated unique information list or the rejected unique information list by referring to and / or modifying the drawing 2 Various implementations of the process may be inferred, but the present invention includes all implementations inferred above, It shall not be limited to the exemplary method shown in the second surface.

Hereinafter, in FIG. 2, the information processing server 100 on the information processing system shown in FIG. 1 is referred to as " server " for convenience, and the client terminal 140 on the information processing system shown in FIG. 1 is referred to as " terminal " It is called.

Referring to FIG. 2, the terminal on the information processing system shown in FIG. 1 accesses the server through the network means and connects a communication channel for managing an authenticated unique information list or a rejected unique information list (200). .

According to an embodiment of the present invention, the communication channel connection process may further include at least one or more steps of logging in to the server from the terminal, and / or joining the server to the server. In the process, the customer information corresponding to the terminal is extracted (or obtained).

Those skilled in the art to which the present invention pertains, the terminal is connected to the server in accordance with a communication protocol corresponding to the network means through a predetermined browser program corresponding to the network means and the authenticated unique information It will be familiar with the technical features for connecting the communication channel for managing the list list or rejected unique information, detailed description thereof will be omitted for convenience.

When the communication channel for managing the authenticated unique information list or the rejected unique information list is connected between the terminal and the server as described above, the terminal transmits the authenticated unique information list or the rejected unique information to the server through the communication channel. A list registration request interface screen for list management is requested (205), and in response, the server includes a list including the customer information, at least one authenticated call terminal number information, and at least one rejected call terminal number information at the terminal. Generate (or extract) a list registration request interface screen including a user interface for inputting (or selecting) registration request information (210), and generate the generated (or extracted) list registration request interface screen through the communication channel. The terminal transmits to the terminal (215).

Thereafter, the terminal is included in the list registration request interface screen for inputting (or selecting) list registration request information including the customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information. The list registration request information is input (or selected) through a user interface (220).

If the terminal inputs (or selects) list registration request information including the customer information, one or more authenticated call terminal number information, and one or more rejected call terminal number information (225), the terminal establishes the communication channel. The list registration request information is transmitted to the server through the server 230. In response, the server receives list registration request information through the communication channel and confirms terminal specific information corresponding to the received list registration request information. (235).

If the terminal unique information corresponding to the received list registration request information is not confirmed (240), the server generates (or extracts) terminal unique information confirmation error information corresponding to the received list registration request information. The data is processed to be transmitted to the terminal through the communication channel (245).

On the other hand, if the terminal unique information corresponding to the received list registration request information is not confirmed (240), the server is the unique information list authenticated based on the terminal unique information confirmed in response to the received list registration request information And / or generate (or extract) a unique information list that is rejected (250).

Thereafter, the server stores the generated authenticated unique information list and / or rejected unique information list in the storage medium 135 shown in FIG.

In more detail, FIG. 3 shows that the client terminal 140 on the information processing system shown in FIG. 1 manages the unique information list or the rejected unique information list authenticated to the information processing server 100 through a predetermined network means. When the list registration request information including customer information, at least one authenticated call terminal number information, and at least one rejected call terminal number information is transmitted, the information processing server 100 stores the list registration request information in the storage medium 135 As a person having ordinary skill in the art to which the present invention pertains, information processing for managing the authenticated unique information list or the rejected unique information list by referring to and / or modifying the drawing 3 Various implementations of the process may be inferred, but the present invention includes all implementations inferred above, It shall not be limited to the exemplary method shown in the third surface.

Hereinafter, in FIG. 3, the information processing server 100 on the information processing system shown in FIG. 1 is referred to as " server " for convenience, and the client terminal 140 on the information processing system shown in FIG. 1 is referred to as " terminal " It is called.

Referring to FIG. 3, the terminal on the information processing system illustrated in FIG. 1 requests a connection of a communication channel for transmitting list registration request information to a server (300), and the list registration request information to the server through the communication channel. In operation 305, the server receives list registration request information through the communication channel and checks terminal unique information corresponding to the received list registration request information (310).

Here, the communication channel preferably includes a data transmission / reception channel for transmitting list registration request information from the terminal to the server.

If the terminal unique information corresponding to the received list registration request information is not confirmed (315), the server generates (or extracts) terminal unique information confirmation error information corresponding to the received list registration request information. The process is transmitted to the terminal through the communication channel and output (320).

On the other hand, if the terminal unique information corresponding to the received list registration request information is not confirmed (315), the server is the unique information list authenticated based on the terminal unique information confirmed in response to the received list registration request information And / or generate (or extract) a rejected unique information list (325).

The rejected unique information list provides the authenticated unique information list or the rejected unique information list management service and provides a caller processing service based on the authenticated unique information list or the rejected unique information list management service. At least one or more of the caller's telephone number information, ESN (Electronic Serial Number) information, IP address information, etc. to process a voice (or video) call request from the caller rejected through the caller processing service through the carrier system It is preferably made, including, the personal information for the customer is granted the rejected unique information, and preferably further comprises a customer information including one or more member information.

Thereafter, the server stores the generated authenticated unique information list and / or rejected unique information list with the customer information in the storage medium 135 shown in FIG. 1 (330).

In more detail, FIG. 4 shows that the client terminal 140 on the information processing system shown in FIG. 1 manages the unique information list or the rejected unique information list authenticated to the information processing server 100 through a predetermined network means. When the list registration request information including customer information, at least one authenticated call terminal number information, and at least one rejected call terminal number information is transmitted, the information processing server 100 stores the list registration request information in the storage medium 135 In the case of a person having ordinary knowledge in the art to which the present invention pertains, information for managing the authenticated unique information list or the rejected unique information list by referring to and / or modifying the drawing 4 is referred to. While various implementation methods for the treatment process may be inferred, the present invention includes all implementation methods inferred from the above. It shall not be limited to the exemplary method shown in the side 4.

Hereinafter, in FIG. 4, the information processing server 100 on the information processing system shown in FIG. 1 is referred to as " server " for convenience, and the client terminal 140 on the information processing system shown in FIG. 1 is referred to as " terminal " It is called.

Referring to FIG. 4, the server on the information processing system shown in FIG. 1 requests transmission of list registration request information to a terminal through a communication channel connected for terminal management (400), and the server to the server through the communication channel. After transmitting list registration request information (405), the server receives list registration request information through the communication channel and checks terminal unique information corresponding to the received list registration request information (410).

Here, the communication channel is preferably a communication channel for switching the communication channel connected to manage the terminal in the server to a data transmission and reception channel, and after the process shown in FIG. It is preferred to be converted.

If the terminal unique information corresponding to the received list registration request information is not confirmed (415), the server generates (or extracts) terminal unique information confirmation error information corresponding to the received list registration request information. The data is transmitted and output to the terminal through the communication channel (420).

On the other hand, if the terminal unique information corresponding to the received list registration request information is not confirmed (415), the server is the unique information list authenticated based on the terminal unique information confirmed in response to the received list registration request information And / or generate (or extract) a unique information list rejected (425).

Thereafter, the server stores the generated authenticated unique information list and / or rejected unique information list with the customer information in the storage medium 135 shown in FIG. 1 (430).

FIG. 5 is a diagram illustrating a telecommunication company system providing a caller processing function for providing a voice (or video) call service through caller authentication according to an embodiment of the present invention.

In more detail, FIG. 5 is an authentication registered according to a request of a client terminal shown in FIG. 5 through an authenticated unique information list or a rejected unique information list management service provided through the information processing system shown in FIG. The communication system provides a caller processing service based on the unique information list and / or the rejected unique information list, and a person having ordinary technical knowledge in the art to which the present invention pertains provides a caller processing function. Various implementation methods for the configuration of the telecommunication company system may be inferred, but the present invention includes all the implementation methods inferred above and is not limited to the implementation method shown in FIG.

That is, the A communication company system of the A communication company to which the caller call terminal 550 is connected, and the B communication company system of the B communication company to which the receiver call terminal 555 is connected may be formed in plural, and the A communication company and the B communication company If the same, it may be a single carrier system.

Hereinafter, components corresponding to at least one or more means and / or functional configurations for providing a caller processing function for a call coming from a caller call terminal 550 on the telecommunication company system shown in FIG. 500) ".

Referring to this figure 5 in accordance with an embodiment of the present invention, a carrier system for providing a caller processing function according to the present invention comprises at least one caller terminal 550 and / or a recipient call terminal connected to a predetermined network means. 555 and a storage medium storing an authenticated unique information list for processing a call (eg, a voice call request and / or a video call request) from the caller call terminal 550, and a rejected unique information list. 545, and the caller terminal 550 and / or the receiver call terminal 555 is connected through a predetermined network means, and handles the call channel connection requested through the network means, the call channel connection process It characterized in that it comprises a carrier server 500 for providing a caller processing service.

The caller call terminal 550 and / or the receiver call terminal 555 may be connected to the telecommunication company server 500 and a wired telephone network (eg, a public switched telephone network (PSTN), a voice over IP (VoIP) network, etc.). Or at least one wired terminal including a wired telephone terminal such as a wired telephone (or wireless telephone) connected to the telecommunications company server 500 through a wireless telephone network (for example, a wireless VoIP network). Preferably, the mobile terminal further includes at least one or more wireless terminals including a wireless communication terminal connected to the communication server 500.

Those skilled in the art can easily infer the features of the caller terminal 550 and / or receiver terminal 555 corresponding to at least one or more wired terminal and / or wireless terminal. Since it can be, a detailed description thereof will be omitted for convenience.

The storage medium 545 provided on the carrier system according to the present invention stores customer information transmitted from the client terminal shown in FIG. 5, one or more authenticated call terminal number information, and one or more rejected call terminal number information. On the basis of the list registration request information including the characterized in that the authenticated unique information list and / or rejected unique information list generated in the information processing server shown in FIG.

The authenticated unique information list provides a certified unique information list or rejected unique information list management service, a communication company system that provides a caller processing service based on the authenticated unique information list or rejected unique information list management service In order to process a voice (or video) call request from the caller authenticated through the caller processing service through the at least one, the phone number information, ESN (Electronic Serial Number) information, IP address information, etc. of the caller is included; It is preferably made, and further comprises a personal information for the customer is granted the authenticated unique information, and customer information including one or more member information.

That is, the processing of the voice (or video) call request from the caller call terminal 550, which is given the unique information included in the authenticated unique information list or has the unique information, is transmitted from the conventional caller call terminal 550. A method of handling an incoming call (for example, by inputting a phone number in the caller's call terminal 550 to request a voice (or video) call to the telecommunication company system, and a voice (or video) to the receiver's call terminal 555 in the telecommunication company system). Checks whether the call is available, outputs a ring signal (i.e., a ring tone) (or a sound specified in correspondence to the ring signal), and when calling a voice (or video) call from the caller terminal 555, the caller terminal 550. ) And a voice (or video) call service between the called terminal 555 is preferred.

That is, the processing of the voice (or video) call request from the caller call terminal 550 having the unique information included in the rejected unique information list or having the unique information is performed from the conventional caller call terminal 550. A method of rejecting an incoming call (for example, by inputting a phone number in the caller's call terminal 550 to request a voice (or video) call to a telecommunication company system, and providing a call through the ARS announcement voice in a telecommunication company system It is preferable.

According to an exemplary embodiment of the present invention, the rejected unique information list provides the authenticated unique information list or the rejected unique information list management service and is based on the authenticated unique information list or the rejected unique information list management service. It is preferable to include the telephone number information given in correspondence with other customers or their own communication terminal designated by the customer using the caller processing service through a communication system for providing a caller processing service, the rejected unique information list management For this purpose, it is preferable to include one or more of personal information such as customer name and member information such as member ID information.

Referring to FIG. 5, the communication company server 500 includes an information receiver 505 (or an information receiving means) for receiving a call connection request in response to a request of the caller call terminal 550, and the received call connection request. Correspondingly, the information checking unit 510 (or information checking means) confirming the unique information of the caller call terminal 550 and whether the user is authenticated based on the identified unique information of the caller call terminal 550. It is characterized by comprising an authentication confirmation unit 515 (or authentication confirmation means) to confirm.

The information receiving unit 505 receives a call connection request according to the request of the caller call terminal 550, and receives the call connection request from the caller call terminal 550 in response to the information checking unit 510 is characterized in that to identify the unique information of the caller terminal 550 included in the call connection request received through the information receiving unit 505.

According to an exemplary embodiment of the present invention, when the unique information of the caller call terminal 550 is received, when a call connection request is received from the caller call terminal 550, the caller call terminal 550 transmitting the call connection request is received. It is desirable to check one or more of the phone number information, ESN information, and IP address information assigned to

According to another exemplary embodiment of the present invention, when the unique information of the caller call terminal 550 is received, when a call connection request is received from the caller call terminal 550, the caller call terminal included in the call connection request ( By further receiving the unique information of 550, it is preferable to confirm the unique information of the caller call terminal 550.

Those skilled in the art to which the present invention pertains, since they will be familiar with the technical features of the method and / or process for confirming the unique information for the caller terminal 550, the detailed description thereof Omit for convenience.

The authentication confirmation unit 515 determines whether the unique information of the confirmed caller call terminal 550 is an authenticated caller or an unauthenticated caller, and a list of authenticated unique information stored in the storage medium 545 and / or rejected. It is characterized by checking through a unique information list.

Here, the information contained in the authenticated unique information list or the rejected unique information list, the telephone number assigned to the caller's call terminal 550, the telephone number of the caller, personal information (eg, name, address, One or more pieces of information input and stored (or automatically entered and stored) by the owner (ie, recipient) of the recipient call terminal 555, such as an e-mail address.

According to the exemplary embodiment of the present invention, whether the unique information of the caller's call terminal 550 is an authenticated caller through the authenticated unique information list and / or the rejected unique information list is determined by the verified caller call terminal 550. It is preferable to verify whether or not the authenticated sender by checking whether or not the unique information matching the unique information of the included in the certified unique information list.

Further, whether the unique information of the caller's call terminal 550 is a rejected caller through the authenticated unique information list and / or the rejected unique information list is matched with the unique information of the confirmed caller call terminal 550. It is preferable to verify whether the sender is a rejected sender by checking whether the unique information is included in the rejected unique information list.

Referring to FIG. 5, when the unique information of the caller's call terminal 550 is an unauthenticated caller (that is, the unique information list that is not included in the authenticated unique information list or is rejected) If included in the voice message providing unit 520 (or voice message providing unit) for providing the ARS guide voice to the caller of the caller, and through the ARS guide voice provided through the voice message providing unit 520 And a voice message receiver 525 (or voice message receiving means) for receiving a voice message transmitted from the caller's call terminal 550.

The voice message providing unit 520 is a case where the unique information of the caller call terminal 550 is an unauthenticated caller (that is, not included in the authenticated unique information list or included in the rejected unique information list). In order to provide a voice (or video) call service through the caller authentication, the ARS guide voice is provided to the caller's call terminal.

In this case, the ARS announcement voice provided to the caller's call terminal 550 includes a situation set by the receiver (or a state of the recipient's call terminal 555), and an ARS announcement voice to induce a voice message corresponding thereto. Is preferably.

After the ARS guide voice is provided through the voice message providing unit 520, the voice message receiving unit 525 receives a voice message received from the caller's call terminal 550 through a communication company system. The received voice message is preferably voice data compressed by a predetermined codec and / or encrypted voice data.

Here, in order to receive a voice message, a voice call channel may be connected and a voice message may be received through the voice call channel.

Referring to FIG. 5, when the communication company server 500 receives a voice message provided by the caller call terminal 550 through the voice message receiving unit 525, the communication company server 500 reads the received voice message and converts the received voice message into a text message. Characterized in that it comprises a message conversion processing unit 530 to process.

As those skilled in the art to which the present invention pertains, they will be familiar with the technical features of the method and / or process for converting the voice message provided by the caller's call terminal 550 into a text message. Detailed description thereof will be omitted for convenience.

Referring to FIG. 5, the communication company server 500 receives a voice message transmitted from the caller's call terminal 550 through the message conversion processing unit 530, and converts the voice message into a text message. And an output processor 535 (or an output processor) for transmitting a text message to the receiver call terminal 555 for output.

According to an embodiment of the present invention, the converted text message output is transmitted through the screen output device provided in the receiver call terminal 555 by transmitting the converted text message to the receiver call terminal 555. It is preferable to process as much as possible.

In this case, when the text message is output, the message is transmitted to a short message service (SMS), and / or processed to be output through the caller display area, and / or a message requested by a user using the caller call terminal 550 to be displayed. May be processed to be output through an output area, and / or to be output using an emoticon.

Referring to FIG. 5, the telecommunication company server 500 may include an information manager 540 (or information) for managing a list of authenticated unique information and a list of rejected unique information according to providing a voice (or video) call service through caller authentication. Management means).

According to an embodiment of the present invention, the authenticated unique information list management provides a voice message through the ARS guide voice provided by the communication company server 500 among the authenticated unique information list provided in the communication company server 500. And, if it is requested to connect to the incoming call using the receiver call terminal 555 confirmed this, it is preferable to include in the authenticated unique information list.

In this case, when the receiver receives a voice (or video) call to the receiver call terminal 555 when the call is received to the receiver call terminal 555 more than a predetermined number of times, the authentication unique information list is included. It is preferable to include in the list of unique information.

Or, when deleting to the authenticated unique information list, when the user (that is, the recipient) of the receiver call terminal 555 user (that is, the receiver) rejects a voice (or video) call made to the receiver call terminal 555, the authentication It is desirable to exclude from the list of unique information.

Alternatively, when deleting the authenticated unique information list, if a user (that is, a receiver) rejects a call made to the receiver call terminal 555 a voice (or video) call a predetermined number or more times, It is preferable to exclude from the authenticated unique information list.

According to an embodiment of the present invention, the rejected unique information list management provides a voice message through the ARS guide voice provided by the communication company server 500 among the rejected unique information list provided in the communication company server 500. And, if it is requested to connect to the incoming call using the receiver call terminal 555 confirmed this, it is preferable to include in the rejected unique information list.

Here, when the user of the receiver call terminal 555 rejects a voice (or video) call to the receiver call terminal 555 for the predetermined number or more, when included in the rejected unique information list, the rejection is performed. It is preferable to include in the list of unique information.

Alternatively, when deleting the rejected unique information list, when the user (that is, the receiver) receives a voice (or video) call to the receiver call terminal 555, the call is rejected. It is desirable to delete from the list of unique information.

Or, when deleting to the rejected unique information list, if the user of the receiver call terminal 555 (that is, the receiver) rejects a voice (or video) call a predetermined number or more times, the call made to the receiver call terminal 555, It is preferable to exclude from the rejected unique information list.

In more detail, FIG. 5 is an authentication registered according to a request of a client terminal shown in FIG. 1 through an authenticated unique information list or a rejected unique information list management service provided through the information processing system shown in FIG. A process of providing a caller processing service based on a list of unique information and / or a rejected list of unique information, and a person having ordinary technical knowledge in the technical field to which the present invention belongs, provides a process of providing a caller processing function. Various implementation methods may be inferred, but the present invention includes all implementation methods inferred from the above, and is not limited to the implementation method shown in FIG.

Hereinafter, in FIG. 6, the telecommunication company server 500 illustrated in FIG. 5 is referred to as a “server” for convenience.

Referring to FIG. 6, the server illustrated in FIG. 5 receives a call connection request (or a call channel connection request) in response to a request of a caller call terminal 550 (600), and requests the call connection accordingly. The unique information of the caller call terminal 550 (or a request for connection to a call channel) is checked (605).

If the unique information of the caller call terminal 550 is confirmed (610), the server checks whether or not the authenticated caller based on the unique information of the identified caller call terminal 550 (615).

If the caller call terminal 550 is an unauthenticated caller (620), the server requests the voice message recording by providing an ARS guide voice to the caller call terminal 550 (625).

Thereafter, the server confirms reception of a voice message from the caller call terminal 550 through the connected call channel (630).

If the voice message is received through the call channel (635), the server converts the received voice message into a text message (640).

Those skilled in the art to which the present invention pertains, because they will be familiar with the technical features of the method and / or process for converting the voice message provided by the caller's call terminal 550 into a text message. Detailed description thereof will be omitted for convenience.

Thereafter, the server transmits the converted text message to the receiver call terminal 555 and processes it to be output (645).

According to an embodiment of the present invention, the converted text message output is transmitted through the screen output device provided in the receiver call terminal 555 by transmitting the converted text message to the receiver call terminal 555. It is preferable to process as possible.

In more detail, FIG. 7 illustrates authenticated unique information stored in the storage medium 545 shown in FIG. 5 in a communication company server 500 that provides a voice (or video) call service through caller authentication shown in FIG. The present invention relates to a process of managing a list and / or a list of rejected unique information, and a person having ordinary technical knowledge in the technical field to which the present invention belongs, with reference to and / or modification of the drawing, authenticated unique information list and Various implementation methods for the process of managing the rejected unique information list may be inferred, but the present invention includes all the implementation methods inferred above and is not limited to the implementation method shown in FIG.

Referring to FIG. 7, after outputting a text message obtained by converting a voice message left by the caller's call terminal 550 according to the process shown in FIG. 6, the server shown in FIG. Check whether the call is connected based on (700).

If a call is connected according to the request of the called party terminal 555 (705), the server registers the unique information of the caller terminal 550 in the rejected unique information list (710).

On the other hand, when a call is connected in response to a request of the receiver call terminal 555 (705), the server registers the unique information of the caller call terminal 550 in the authenticated unique information list (715).

In more detail, FIG. 8 is an authentication registered according to a request of a client terminal shown in FIG. 1 through an authenticated unique information list or a rejected unique information list management service provided through the information processing system shown in FIG. The communication system provides a caller processing service based on the unique information list and / or the rejected unique information list, and a person having ordinary technical knowledge in the art to which the present invention pertains provides a caller processing function. Various implementation methods for the configuration of the telecommunication company system may be inferred, but the present invention includes all the implementation methods inferred above, and is not limited to the implementation method shown in FIG.

That is, the A communication company system of the A communication company to which the caller call terminal 850 is connected, and the B communication company system of the B communication company to which the receiver call terminal 855 is connected may be formed in plural, or the A communication company and the B communication company If the same, it may be a single carrier system.

Hereinafter, components corresponding to at least one or more means and / or functional configurations for providing a caller processing function for a call coming from a caller call terminal 850 on the telecommunication company system shown in FIG. 800) ".

Referring to FIG. 8 according to an embodiment of the present invention, a telecommunications company system for providing a caller processing function according to the present invention includes at least one or more caller call terminals 850 and / or recipient call terminals connected to predetermined network means. 855 and a storage medium storing an authenticated unique information list for processing a call (e.g., a voice call request and / or a video call request) from the caller call terminal 850 and a rejected unique information list. 845, and is connected to the caller terminal 850 and / or receiver call terminal 855 through a predetermined network means, to handle the call channel connection requested through the network means, the call channel connection Characterized in that it comprises a carrier server 800 to provide a caller processing service in the process.

The caller call terminal 850 and / or the callee terminal 855 may be connected to the telecommunication company server 800 and a wired telephone network (eg, a public switched telephone network (PSTN), a voice over IP (VoIP) network, etc.). Or at least one wired terminal including a wired telephone terminal such as a wired telephone (or a wireless telephone) connected to the telecommunication company server 800 through a communication, or a wireless telephone network (for example, a wireless VoIP network). It is preferred that the wireless communication terminal including at least one or more wireless communication terminals connected to the communication server server 800 through the at least one.

Those skilled in the art can easily infer the characteristics of the caller terminal 850 and / or receiver terminal 855 corresponding to at least one or more wired terminal and / or wireless terminal. Since it can be, a detailed description thereof will be omitted for convenience.

The storage medium 845 provided on the carrier system according to the present invention includes customer information transmitted from the client terminal shown in FIG. 1, one or more authenticated call terminal number information, and one or more rejected call terminal number information. Based on the list registration request information, the authenticated unique information list and / or the rejected unique information list generated by the information processing server shown in FIG. 8 are stored in connection with the terminal unique information.

That is, the processing of the voice (or video) call request from the caller call terminal 850, which is given the unique information included in the authenticated unique information list or has the unique information, is transmitted from the conventional caller call terminal 850. A method of handling an incoming call (for example, by inputting a phone number in the caller's call terminal 850, requesting a voice (or video) call to the telecommunication company system, and a voice (or video) from the telecommunication company's system to the receiver call terminal 855). It checks whether the call is available and outputs a ring signal (i.e., a ring tone) (or a specified sound corresponding to the ring signal), and when the voice call (or video) is requested from the caller terminal 855, the caller call terminal 850 It is desirable to provide a voice (or video) call service between the < RTI ID = 0.0 >) < / RTI >

That is, the processing for the voice (or video) call request from the caller terminal 850 having unique information included in the rejected unique information list or having unique information is received from the conventional caller terminal 850. A method of rejecting an incoming call (eg, by inputting a phone number in the caller's call terminal 850 to request a voice (or video) call to a telecommunication company system, and providing a call through the ARS announcement voice in a telecommunication company system It is preferable.

Referring to FIG. 8, the telecommunication company server 800 includes an information receiving unit 805 (or an information receiving unit) for receiving a call connection request in response to a request of the caller call terminal 850, and the received call connection request. Correspondingly, the information checking unit 810 (or information checking means) for confirming the unique information of the caller call terminal 850 and whether the user is authenticated based on the identified unique information of the caller call terminal 850. It is characterized by comprising an authentication confirmation unit 815 (or authentication confirmation means) to confirm.

The information receiving unit 805 may receive a call connection request according to the request of the caller call terminal 850, and if the call connection request is received from the caller call terminal 850, the information checking unit corresponding thereto. 810 is characterized by checking the unique information of the caller call terminal 850 included in the call connection request received through the information receiving unit 805.

According to an exemplary embodiment of the present invention, when the unique information of the caller call terminal 850 is received, when a call connection request is received from the caller call terminal 850, the caller call terminal 850 transmitting the call connection request is received. It is desirable to check one or more of the phone number information, ESN information, and IP address information assigned to

According to another exemplary embodiment of the present invention, when the unique information of the caller call terminal 850 is received, when a call connection request is received from the caller call terminal 850, the caller call terminal included in the call connection request ( By further receiving the unique information of the 850, it is preferable to confirm the unique information of the caller call terminal (850).

Those skilled in the art to which the present invention pertains, since they will be familiar with the technical features of the method and / or process for confirming the unique information on the caller terminal 850, detailed description thereof Omit for convenience.

The authentication confirmation unit 815 determines whether the unique information of the confirmed caller call terminal 850 is an authenticated caller or an unauthenticated caller, and a list of authenticated unique information stored in the storage medium 845 and / or rejected. It is characterized by checking through a unique information list.

Here, the information included in the authenticated unique information list or the rejected unique information list, the phone number assigned to the caller call terminal 850, the phone number of the caller, personal information (eg, name, address, One or more pieces of information entered and stored (or automatically entered and stored) by the owner (i.e., the recipient) of the recipient call terminal 855, such as an e-mail address.

According to the exemplary embodiment of the present invention, whether the unique information of the caller's call terminal 850 is an authenticated caller through the authenticated unique information list and / or the rejected unique information list is determined by the confirmed caller call terminal 850. It is preferable to verify whether or not the authenticated sender by checking whether or not the unique information matching the unique information of the included in the certified unique information list.

Further, whether the unique information of the caller's call terminal 850 is a rejected caller through the authenticated unique information list and / or the rejected unique information list is matched with the unique information of the confirmed caller call terminal 850. It is preferable to verify whether the sender is a rejected sender by checking whether the unique information is included in the rejected unique information list.

Referring to FIG. 8, when the unique information of the caller's call terminal 850 is an unauthenticated caller (that is, the unique information list that is not included in the authenticated unique information list or is rejected) If included in the voice message providing unit 820 (or voice message providing unit) for providing the ARS guide voice to the caller of the caller, and through the ARS guide voice provided through the voice message providing unit 820 And a voice message receiving unit 825 (or voice message receiving unit) for receiving a voice message transmitted from the caller's call terminal 850.

The voice message providing unit 820 is a case where the unique information of the caller's call terminal 850 is an unauthenticated caller (that is, is not included in the authenticated unique information list or is included in the rejected unique information list). In order to provide a voice (or video) call service through the caller authentication, the ARS guide voice is provided to the caller's call terminal.

Here, the ARS announcement voice provided to the caller's call terminal 850 is a situation (or state of the recipient's call terminal 855) set by the receiver, and an ARS announcement voice for inducing a voice message corresponding thereto. Is preferably.

After the ARS guide voice is provided through the voice message providing unit 820, the voice message receiving unit 825 may receive a voice message received from the caller's call terminal 850 through a communication company system. The received voice message is preferably voice data compressed by a predetermined codec and / or encrypted voice data.

Referring to FIG. 8, when the telecommunication company server 800 receives a voice message provided by the caller call terminal 850 through the voice message receiving unit 825, the communication server server 800 checks the received voice message through the speaker. And a ringtone conversion processing unit 830 for converting the data into a form for processing to be output.

As those skilled in the art to which the present invention pertains, they will be familiar with the technical features of the method and / or process for converting the voice message provided by the caller's call terminal 850 into a ringtone. Detailed description thereof will be omitted for convenience.

Referring to FIG. 8, the communication company server 800 receives the voice message transmitted from the caller call terminal 850 through the ringtone conversion processor 830 and converts the ringtone into a ringtone. It characterized in that it comprises an output processing unit 835 (or output processing means) for processing to be output through the speaker.

According to the exemplary embodiment of the present invention, the converted ringtone output is preferably processed to be output by transmitting the converted ringtone to the receiver call terminal 855.

Those skilled in the art to which the present invention pertains will be familiar with the technical features of the method and / or process for outputting the converted ringtone, so a detailed description thereof will be omitted for convenience.

Referring to FIG. 8, the telecommunication company server 800 may include an information manager 840 (or information) for managing a list of authenticated unique information and a list of rejected unique information according to providing a voice (or video) call service through caller authentication. Management means).

According to an embodiment of the present invention, the authenticated unique information list management provides a voice message through an ARS guide voice provided by the communication company server 800 among the authenticated unique information list provided in the communication company server 800. And, if it is requested to connect to the incoming call using the receiver call terminal 855 confirming this, it is preferable to include in the authenticated unique information list.

In this case, when the receiver receives a voice (or video) call to the receiver call terminal 855 when the call is received to the receiver call terminal 855 more than the predetermined number of times, the authentication unique information list is included. It is preferable to include in the list of unique information.

Or, when deleting to the authenticated unique information list, when the user (that is, the recipient) of the recipient call terminal 855 (i.e., the recipient) rejects a voice (or video) call made to the recipient call terminal 855, the authentication It is desirable to exclude from the list of unique information.

Alternatively, when deleting the authenticated unique information list, when the user (ie, the receiver) of the receiver call terminal 855 rejects a call made to the receiver call terminal 855 more than a predetermined number of times, It is preferable to exclude from the authenticated unique information list.

According to an embodiment of the present invention, the rejected unique information list management provides a voice message through an ARS guide voice provided by the communication company server 800 among the rejected unique information list provided in the communication company server 800. And, if it is requested to connect to the incoming call using the receiver call terminal 855 that confirmed this, it is preferable to include in the rejected unique information list.

Here, when included in the rejected unique information list, when the user of the receiver call terminal 855 rejects a voice (or video) call to the receiver call terminal 855 more than a predetermined number of times, the rejection It is preferable to include in the list of unique information.

Alternatively, when deleting the rejected unique information list, when the user (ie, the receiver) of the receiver call terminal 855 receives a voice (or video) call, the call made to the receiver call terminal 855 is rejected. It is desirable to delete from the list of unique information.

Or, when deleting to the rejected unique information list, if the user of the receiver call terminal 855 (i.e., the recipient) rejects a voice (or video) call more than a predetermined number of times, the call made to the receiver call terminal 855, It is preferable to exclude from the rejected unique information list.

More specifically, FIG. 8 is an authentication registered according to a request of a client terminal shown in FIG. 1 through an authenticated unique information list or a rejected unique information list management service provided through the information processing system shown in FIG. A process of providing a caller processing service based on a list of unique information and / or a rejected list of unique information, and a person having ordinary technical knowledge in the technical field to which the present invention belongs, provides a process of providing a caller processing function. Various implementation methods may be inferred, but the present invention includes all implementation methods inferred from the above, and is not limited to the implementation method shown in FIG.

Hereinafter, in FIG. 9, the telecommunication company server 800 illustrated in FIG. 8 is referred to as a “server” for convenience.

Referring to FIG. 9, the server shown in FIG. 8 receives a call connection request (or a call channel connection request) according to a request of a caller call terminal 850 (900), and correspondingly requests the call connection. The unique information of the caller call terminal 850 (or a request for connection to a call channel) is checked (905).

If the unique information of the caller terminal 850 is confirmed (910), the server checks whether the authenticated caller is authenticated based on the unique information of the identified caller terminal 850 (915).

Here, the information included in the authenticated unique information list or the rejected unique information list, the telephone number assigned to the caller's call terminal 850, the telephone number of the caller, the personal information (eg, name, address, One or more pieces of information entered and stored (or automatically entered and stored) by the owner (i.e., the recipient) of the recipient call terminal 855, such as an e-mail address.

If the caller call terminal 850 is an unauthenticated caller (920), the server requests the voice message recording by providing an ARS guide voice to the caller call terminal (850) (925).

Thereafter, the server confirms reception of a voice message through the connected call channel from the caller call terminal 850 (930).

If the voice message is received through the call channel (935), the server converts the received voice message into a ringtone (940).

Thereafter, the server transmits the converted ringtone to the receiver call terminal 855 and processes it to be output (945).

In more detail, FIG. 10 illustrates authentic authentication information stored in the storage medium 845 shown in FIG. 8 in a communication service provider server 800 that provides a voice (or video) call service through caller authentication shown in FIG. The present invention relates to a process of managing a list and / or a list of rejected unique information, and a person having ordinary technical knowledge in the technical field to which the present invention pertains refers to and / or modifyes the present FIG. Various implementation methods for the process of managing the rejected unique information list may be inferred, but the present invention includes all the implementation methods inferred above and is not limited to the implementation method shown in FIG.

Referring to FIG. 10, after outputting a ringtone obtained by converting a voice message left by the caller's call terminal 850 according to the process shown in FIG. 9, the server shown in FIG. 8 is based on the output ringtone. Check whether the call is connected (1000).

If a call is connected at the request of the called party terminal 855 (1005), the server registers the unique information of the calling party terminal 850 in the rejected unique information list (1010).

Here, when included in the rejected unique information list, when the user of the receiver call terminal 855 rejects a voice (or video) call to the receiver call terminal 855 more than the predetermined number of times, It is preferable to include in the rejected unique information list.

On the other hand, when a call is connected (1005) at the request of the receiver call terminal 855, the server registers the unique information of the caller call terminal 850 in the authenticated unique information list (1015).

According to the present invention, when a caller makes a call, the terminal checks whether the caller is an authenticated caller, provides an ARS guided voice that can leave a voice message to an unauthenticated caller, and then sends the voice message left by the caller through the receiver's mobile phone. Providing, by confirming the partner in advance, there is an advantage that can be received by filtering unnecessary calls / advertising.

According to the present invention, in the case of a password call service that is currently being serviced, by solving a difficult problem of notifying the partner in advance and providing a service based on this, the authenticated user provides the same telephone call service as before, and is authenticated. The user is encouraged to leave a voice message, providing a convenience for anyone to use the telephone service.

Claims

A method for providing a voice (or video) call service between a calling party and a called party,

When the caller call terminal requests a call channel connection, it checks the unique information of the caller call terminal-one or more information of the phone number information, ESN information, IP address information-and the unique information of the confirmed caller call terminal is authenticated Checking whether it is included in the sender list;

As a result of the checking, when the unique information of the caller's call terminal is an unauthenticated caller, requesting a voice message recording by providing an ARS guide voice to the caller's call terminal;

And when the voice message is received from the caller's call terminal, processing the received voice message to be output as a ringtone of the receiver's call terminal.

When the caller call terminal requests a call channel connection, check the unique information of the caller call terminal—one or more information among telephone number information, subscriber information, and ESN information—and verify the unique information of the confirmed caller call terminal. Checking whether it is included in the sender list;

Converting the received voice message into a text message when a voice message is received from the caller's call terminal;

And transmitting the converted text message to the receiver call terminal and outputting the converted text message.

The method according to claim 1 or 2,

After confirming the unique information of the caller call terminal through the receiver call terminal, and requests a voice (or video) call with the caller call terminal,

And processing the unique information of the caller's calling terminal to be included in an authenticated caller.

The method according to claim 1 or 2,

The authenticated sender list,

Receiving one or more of the phone book information and the authenticated phone number list information from the receiver call terminal, and using the voice message, characterized in that the list is generated based on the received phone book information and the authenticated phone number list information Sender handling method.

A computer-readable recording medium having recorded thereon a program for executing the method of claim 1.

A system for providing a voice (or video) call service between a calling party and a called party,

When the caller call terminal requests a call channel connection, it checks the unique information of the caller call terminal-one or more information of the phone number information, subscriber information, ESN information-and the unique information of the confirmed caller call terminal is authenticated Means for checking whether a caller list is included in the caller list;

Means for requesting a voice message recording by providing an ARS announcement voice to the caller call terminal when the unique information of the caller call terminal is an unauthenticated caller;

And means for processing the received voice message to be output as a ringtone of the receiver call terminal when a voice message is received from the caller call terminal.

Means for requesting recording of a voice message by providing an ARS announcement voice to the caller call terminal when the unique information of the caller call terminal is an unauthenticated caller as a result of the checking;

Means for converting the received voice message into a text message when a voice message is received from the caller's call terminal;

And a means for transmitting the converted text message to the receiver call terminal and outputting the converted text message.