KR20090068534A - Beauty culture and medical treatment contents and service supply system using internet - Google Patents

Beauty culture and medical treatment contents and service supply system using internet Download PDF

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Publication number
KR20090068534A
KR20090068534A KR1020070136200A KR20070136200A KR20090068534A KR 20090068534 A KR20090068534 A KR 20090068534A KR 1020070136200 A KR1020070136200 A KR 1020070136200A KR 20070136200 A KR20070136200 A KR 20070136200A KR 20090068534 A KR20090068534 A KR 20090068534A
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service
medical
beauty
content
customer
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KR1020070136200A
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Korean (ko)
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김혜영
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김혜영
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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/30ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for calculating health indices; for individual health risk assessment
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

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  • Engineering & Computer Science (AREA)
  • Medical Informatics (AREA)
  • Public Health (AREA)
  • Health & Medical Sciences (AREA)
  • Pathology (AREA)
  • Databases & Information Systems (AREA)
  • Data Mining & Analysis (AREA)
  • Biomedical Technology (AREA)
  • Epidemiology (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Medical Treatment And Welfare Office Work (AREA)

Abstract

A system for providing special beauty and medical contents by using a wired or wireless internet network is provided to enable a user to receive a one-stop medical support. A special beauty and medical portal site(300) is connected to a wired/wireless internet network(100) and a VoIP service network(200), and a special beauty and medical portal site performs a hospital information search information providing service for each region and field. The special beauty and medical portal site provides a beauty information service and contents service. A collaborator(500) provides a consultation receiving service, a doctor registration service and a promotion service.

Description

Beauty culture and medical treatment contents and service supply system using internet}

The present invention relates to a system for providing beauty and medical contents and services using an internet network. More specifically, the present invention relates to beauty that simultaneously seeks health and beauty from clients by extending the average life expectancy of humans and improving the quality of life. In response to the medical information needs, it attracts potential customers for health and beauty, establishes itself as a unique portal site in the market with expertise in beauty and medicine, and secures medical / general loyal customers through more differentiated services. The present invention relates to a system for providing beauty and medical contents and services using an internet network, which is a portal site to receive one-stop medical support.

 As is well known, Internet portals have undergone tremendous changes from the beginning as the services and platforms they offer are diversified and the business models (BMs) are diversified. PC, as well as mobile phone, PDA, TV and other existing search and directory services on wired and wireless, chat, e-mail communication, community, homepage services, community functions, online games, VOD, sports, finance It is becoming a final site by continuously expanding service areas such as various contents such as news, news, and online shopping. Accordingly, the initial business model is also diversifying from internet advertising based on massive internet traffic to paid services and internet shopping sales.

In recent years, the need for strengthening the profit base has been further increased as the competition for fierce competition in the portal market, broadband service providers with an edge in access services, and offline media companies with an edge in content have entered the market.

As Internet-enabled mobiles became popular due to this movement, existing Internet portal companies had a weakness to lag behind in developing new markets.

Most Internet customers (users) took a passive attitude with limited use in a given environment.

However, as the interest in cyber culture has increased and users began to express their opinions, the trend of the Internet culture has begun to change drastically.

Contrary to the existing text-oriented culture, it reflects the characteristic that responds to the multi-contents such as images, videos, and music in a sensational sense. The propensity to pursue a multi-environment is evident.

The business environment of the representative existing portal site is as follows.

First, Daum portal site is Korea's first portal site that provided free e-mail for the first time in Korea, and has successfully launched brand launching such as D & Shop based on user's high loyalty communication and community service.

Advertisement format of the next portal site is a website connection method that adopts oncology fee method after deducting a certain fee every time the site name is clicked after entering a search word.

Meanwhile, Naver Portal Site is a knowledge-based portal site that combines the existing search engine, Web Glider, Uni Finder, and the most Korean directory Zip, and has been continuously growing as a children's search portal and Hangame portal. .

The advertisement format of NAVER portal site is applied according to the advertisement cost, and it is a website connection method that adopts the flat rate method.

However, while the average life expectancy of humans and the improvement of quality of life have increased interest in the beauty and medical fields that pursue health and beauty at the same time, the needs of customers [Needs] , Reliable medical staff information, medical expenses, etc.] There is no "beauty, medical portal site" to satisfy the one time, there was a problem that the service is not easy to use due to time hassle and privacy, etc. .

 Therefore, the present invention has been proposed to solve the above problems of the prior art, and meets the medical information requirements for beauty in pursuit of health and beauty from the client at the same time by extending the average life expectancy of humans and improving the quality of life To attract potential customers for health and beauty, to become a unique portal site in the market with expertise in the field of beauty and medicine, and to secure medical / general loyal customers through more differentiated services. stop) It aims to provide a system for providing beauty and medical contents and services using the internet network, a portal site for medical support.

Beauty, medical professional content and service providing system using the Internet network according to the present invention to achieve the above object, the service search and use from customers, use of affiliated content services, professional when connected via wired, wireless Internet network A plurality of service user terminal for performing a search, counseling application and video consultation of the client; It is connected to the wired / wireless internet network, and is connected to a general telephone, a mobile phone and a VoIP phone through a PSTN, a mobile communication base station, and a VoIP gateway, respectively, and is based on a voice packet network (VoIP). A VoIP service network for interworking with a call center and affiliates to perform video call service, presence information and messaging processing; It is connected to the wired, wireless Internet network and VoIP service network to perform services such as searching hospital information and providing specialized search information by sector, generation, and region, and providing content services such as beauty information service, video provision, and affiliated content. A beauty and medical portal site that conducts a search for a counseling doctor and a request for counseling when consulting a client; An affiliated content providing various types of information provided through the wired / wireless Internet network from an affiliated company to the beauty and medical portal site; It includes domestic cooperative hospitals, overseas cooperative hospitals, medical consultation call centers and partner companies, and includes a group of cooperative companies that are connected to the VoIP service network and receive consultations, register doctors, provide remote consultation, and follow-up services. do.

In addition, the present invention is a cooperative group (500) including the domestic cooperative hospital (20), overseas cooperative hospital (30), consultation counseling call center (40) and affiliates (50) additionally well-being information, fortune service, etc. Characterized in that configured to provide.

In addition, the present invention is characterized in that the video call service according to the use of the VoIP phone 110 is provided for a fee.

In addition, the present invention, the construction process of the cosmetic, medical professional portal site 300 is a strategic process including the service strategy establishment, service scenarios, customer needs analysis, E-BIZ (E-BIZ) requirements definition and benchmarking, and content strategy Content processes including establishment, content collection, content analysis, content processing and content input, design processes including design concepts, navigation, user interface, graphics, illustrations, flash, database design, Design technology process including DB programming, software application (S / W), hardware (H / W) system development and server operation / installation, and promotion process including on / offline promotion, operator training and maintenance operation plan Characterized in that made.

In addition, the present invention is characterized in that the construction step of the cosmetic, medical portal site 300 consists of a requirement analysis step, basic design step, detailed design step, implementation step, test step, completion step and promotion step.

In addition, the present invention is characterized in that the satisfaction of the cosmetic, medical portal site consists of the amount of information, design aspects, transmission speed, ease of search structure and speed of content update.

In addition, the present invention is characterized in that the important variable of the satisfaction of the cosmetic, medical professional portal site is the amount of information.

In addition, the present invention is a customer attitude analysis process according to the cosmetic, medical portal site visit the first step to grasp the purpose of the visit of the main site of the customer, the second step of selecting a customer group for each visit purpose; A third step of describing customer information that corresponds to the characteristics of the site, such as personal information, financial information, and living information, a fourth step of defining the main steps of using the site, a fifth step of creating scenarios specific to each step, The sixth step of extracting the needs of the customer for the service based on the written scenario is characterized in that it consists of.

In addition, the first step of identifying the purpose of the customer's visit to the main site is to model the site use scenario of the customer to understand the needs of the customer service, the structure of the site and the needs of the screen interface to reflect the site design It is characterized by.

In addition, the sixth step of extracting the customer's needs for the service based on the above-described scenario is connected to the service that meets the purpose of the visit from the site main page, the site that meets the purpose of the customer's visit The resources are gathered in one place, tailored to the behavior patterns of the customer, and personalized services for the customer are tailored to the needs of the actual customer.

The beauty, medical contents and service providing system using the Internet network according to the present invention made as described above provides various effects as follows.

One). Maximize customer satisfaction with the principle of one-person field (no duplicate selection) by selecting one area where the medical team is most confident (medical field selects the field of expertise that can give customers safety and trust).

2). Provides medical staff information in each sector, household and region.

3). If it is determined that the customer needs to be followed up after the procedure, the customer satisfaction after-sales service can be secured for free after-sales service (A / S) to enhance customer satisfaction.

4). Construct video consultation / medical system using VoIP service network.

5). Activate customer communities such as event / cafe / club / partner discount (D / C) coupons / jobs & jobs.

6). We will reinforce customer-oriented services such as providing correct information on beauty and medical care, providing reliable medical staff in each field, and operating expenses.

7). Increase customer satisfaction due to the application of medical accident liability insurance.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is an overall schematic diagram of a system for providing beauty and medical contents and services using an internet network according to the present invention, and FIG. 2 is a flowchart of a service processing of a system for providing beauty and medical contents and a service using an internet network according to the present invention. As shown, when a connection is made through the wired or wireless Internet network 100, a plurality of service user terminals 11 for performing a service search and use, use of affiliated content services, a specialist search, consultation application, and video consultation from a customer , 12,... 13); It is connected to the wired and wireless Internet network 100, and connected to the general telephone 60, the mobile phone 70 and the VoIP phone 110 through the PSTN 80, the mobile communication base station 90 and the VoIP gateway 120, respectively. It is connected to each other and performs video call service, presence information and messaging processing by interworking with domestic cooperative hospital (20), overseas cooperative hospital (30), medical consultation call center (40) and partner company (50) based on voice packet network (VoIP). VoIP service network 200 to make; Connected to the wired / wireless internet network 100 and the VoIP service network 200 to perform services such as searching hospital information and providing specialized search information for each sector / generation / region, and providing beauty information service, video, and affiliated content. Provides a content service, and a beauty and medical portal site (300) for performing a consultation doctor search and consultation application during consultation with the client; An affiliate content (400) for providing various types of information provided through the wired / wireless internet network (100) from an affiliate (50) to the beauty and medical portal site (300); Including domestic cooperative hospital (20), overseas cooperative hospital (30), medical consultation call center (40) and affiliates (50), connected to the VoIP service network (200) to receive consultation, registration of consultation doctor, remote consultation, post-mortem It consists of a group of partners 500 that provide management services.

In addition, the cooperative group 500 including the domestic cooperative hospital 20, the overseas cooperative hospital 30, the medical consultation call center 40, and the partner 50 additionally provides well-being information and horoscope services. It is configured to.

Referring to the operation of the cosmetic, medical professional content and service providing system using the Internet network according to the present invention as described above are as follows.

As shown in Fig. 1 and 2, first, a customer uses a service user terminal 11, 12,... 13 installed in a beauty salon, a general sports center, an online portal / shopping mall, or a wireless Internet network ( 100 is connected to the professional beauty and medical portal site 300 through the search and use of services, use of affiliated content services, professional search, counseling application and video consultation requests the beauty and medical portal site (300) Connected with wired / wireless internet network 100 and VoIP service network 200, it performs services such as searching hospital information and providing specialized search information by field / generation / region, and providing beauty information service, video, and affiliated content. Provides content service and searches for counseling doctors and applies for consultations when consulting with clients.

The affiliated content 400 provides a variety of information provided through the wired and wireless Internet network 100 from the affiliate 50 to the beauty, medical professional portal site 300.

In the VoIP service network 200, a public switched telephone network (PSTN) 80, which is connected to the wired and wireless Internet network 100 and provides voice telephone or data exchange service to an unspecified number of subscribers through an exchange office, A mobile communication base station 90 having a function of converting a signal format suitable for a link and a wired link, and a gateway IP telephone user and a subscriber telephone user subscriber connecting to the telephone network and the IP network can communicate with each other in order to communicate with each other. It is connected to the general telephone 60, the mobile phone 70 and the VoIP phone 110 through the VoIP gateway 120 to be connected, respectively, based on the voice packet network (VoIP), the domestic cooperation hospital (20) and the overseas cooperation hospital (30). ), The video call service, the presence information and the messaging (messaging) processing in conjunction with the medical consultation call center 40 and the affiliate 50.

In this case, the video call service according to the use of the VoIP phone 110 is provided for a fee.

Partner group 500 including domestic cooperative hospital (20), overseas cooperative hospital (30), medical consultation call center (40) and partner companies (50) is connected to the VoIP service network (200) and basically consults with customers. Provides reception, consultation doctor registration, remote consultation, and follow-up services, and additionally provides well-being information and fortune-telling services.

Figure 3 shows the construction process of the beauty, medical professional portal site 300 in the beauty, medical professional content and service providing system using the Internet network according to the present invention, strategy, content (content), design (design) ), Design technology, and promotion.

First, the strategic process consists of service strategy establishment, service scenario, customer demand analysis, E-BIZ requirements definition and benchmarking.

The content process consists of content strategy, content collection, content analysis, content processing and content input.

The design process consists of design concepts, navigation, user interface, graphics, illustrations, and flash.

The design technology process consists of database (DB) design, DB programming, software application (S / W), hardware (H / W) system development, and server operation / installation.

The promotion process consists of online and offline promotions, operator training and maintenance operations plans.

Figure 4 shows the progress and calculation results of the construction stages of the beauty, medical professional portal site 300 in the beauty, medical professional content and service providing system using the Internet network according to the present invention, consisting of seven steps as follows.

One). Requirements analysis stage: progress (strategy setting, requirements analysis / development scope, benchmarking)

                   Calculation Results (Website Development Strategies, Scenarios, Benchmarking Reports)

2). Basic design stage: Progress (menu design, system design, customer demand function, design concept)

                    Calculation result (target system composition, menu structure, customer request function list, style guide)

3). Detailed Design Stage: Progress (Screen Design, Data Association Analysis)

                   Calculation result (screen details, DFD / ERD)

4). Implementation stage: Progress (content collection / processing / input, web design, web programming) result (content statement, web design output, programming source)

5). Test stage: progress (module test, integrated test)

                   Calculation result (check list and evaluation table)

6). Completion stage: progress (training and completion report)

                  Calculation Result (Administrator and User Manual)

7). Promotion stage: progress (promotion strategy and action plan)

                   Calculation result (promotion plan)

FIG. 5 is a diagram illustrating key issues and key success factors of a beauty and medical portal site 300 in a beauty and medical professional contents and service providing system using an internet network according to the present invention.

6 is a diagram illustrating a causal model of website satisfaction and revisit intention in a system for providing beauty and medical contents and services using an internet network according to the present invention.

As in the city, satisfaction is composed of “information volume”, “design side”, “transmission speed”, “easiness of search structure” and “swiftness of content update”.

In other words, the satisfaction with the individual web site affects the attitude toward the web, and the attitude affects the revisit intention again.

FIG. 7 is a diagram illustrating a decision tree of an attitude toward a website according to satisfaction of a visited site in a system for providing beauty, medical contents and a service using an internet network according to the present invention.

As with cities, the most important determinant of attitude is the amount of information.

In other words, the group dissatisfied with the “quantity of information” variable can see that the attitude toward the web site is determined by the order of the “expedited content update” variable and the “design” variable.

FIG. 8 is a diagram illustrating a web site construction spectrum in a system for providing beauty and medical contents and services using an internet network according to the present invention.

In other words, the spectrum of a desirable website construction is an interactive site that emphasizes the quality of three-step content, a combination of information and publicity, which is more concise and easy to express, focusing on image building and justification. In order to maximize the effectiveness of the promotion, there are three or more points on the site (actively used for promotions), and the emphasis on design is enhanced.

9A is a flowchart illustrating a process of analyzing a customer attitude in a beauty, medical contents and service providing system using an internet network according to the present invention. And the second step (S2) of selecting a customer group suitable for each visit purpose, the third step (S3) of describing customer information corresponding to the characteristics of the site such as personal information, financial information, and life information, and the main use of the site. The fourth step (S4) of defining the step, the fifth step (S5) of creating a scenario embodied in each step, and the sixth step of extracting customer needs for the service based on the created scenario ( S6).

In other words, the preliminary task for analyzing customer attitude analysis more closely is to construct the scenario of visiting customers into scenarios, and to create a site visit scenario of customers according to the segment of customers segmented by site strategy. Set to.

FIG. 9B is an exemplary diagram of a first step S1 for identifying the purpose of visiting the main site of the customer.

In other words, by modeling the customer's site usage scenario around the main purpose of the customer's visit to the site, the site is identified by the needs of the customer's service, the structure of the site, and the needs of the screen interface. Reflect in the design.

FIG. 9C is an exemplary diagram of a sixth step S6 of extracting customer needs for a service based on the created scenario.

In other words, the representative needs of customers identified through customer scenario modeling can be summarized into the following three.

One). From the Site Main page, easy links to services for your purpose.

2). Site resources tailored to the purpose of the customer's visit should be organized in one place to suit the customer's behavioral patterns.

3). Personalization services for customers will be tailored to meet the needs of the actual customer.

FIG. 10 is a schematic process flowchart of image treatment (navigation path) through video in a beauty, medical contents and service providing system using an internet network according to the present invention.

In other words, it provides navigation paths to access services centering on the most basic situation of customers using the site, reflects it in the site structure, and improves the customer's site loyalty by responding to the basic needs of customers most efficiently.

11A and 11B illustrate exemplary menu configurations of a system for providing beauty and medical contents and a service using an internet network according to the present invention.

FIG. 12 is a diagram illustrating a page layout of a system for providing beauty, medical contents and a service using an internet network according to the present invention.

Figure 13 is a schematic diagram showing a member registration manager mode of the cosmetic, medical professional content and service providing system using the Internet network according to the present invention. Provides bulletin board manager mode for each content such as business, information center, community, and customer support.

Fig. 14 shows a flow chart of the member management process, which determines whether a member is logged in and registered on the main page.

15 is a flowchart illustrating a member registration and change process, in which a new member's subscription process is logged in, and if the user agrees to the terms of view (S11), the member information is entered (S12) and the data is determined to be valid (S13). If valid by approving the membership (S14), if you do not agree in the Terms and Conditions (S11) go to the main page (S15).

The change process of the existing subscription member, after logging in, determines whether the data is valid (S16) when the changed information is input (S15) and approves the change of the member information (S17).

On the other hand, after logging in, if the application for membership withdrawal (S18) determines whether or not the data valid (S19) and if valid, the membership withdrawal change is approved (S20).

In addition, it is additionally checked whether IDs are duplicated (S21), postal code search (S22), and both companies' databases (DB) are searched at the same time (S23).

     The present invention is a beauty and medical portal site that provides better quality services and contents to customers (users) and secures the best customers as much as possible. It is a professional contents and service provision system.

       1 is an overall schematic diagram of a system for providing beauty and medical contents and services using an internet network according to the present invention;

      2 is a service processing flowchart of a system for providing beauty and medical contents and a service using an internet network according to the present invention;

       Figure 3 is a process diagram of the construction of a beauty, medical professional portal site in the beauty, medical professional content and service providing system using the Internet network according to the present invention,

       Figure 4 is a progress and calculation results of the construction step by step construction of a beauty, medical professional portal site in the beauty, medical professional content and service providing system using the Internet network according to the present invention,

       5 is a view showing the major issues and key success factors of the beauty, medical professional portal site in the beauty, medical professional content and service providing system using the Internet network according to the present invention,

       6 is a diagram illustrating a causal model of website satisfaction and revisit intention in a system for providing beauty and medical contents and services using an internet network according to the present invention;

       7 is a view showing a decision tree of an attitude toward a website according to satisfaction of a visited site in a system for providing beauty, medical contents and services using an internet network according to the present invention;

        8 is a view showing a spectrum construction of a website in a system for providing beauty, medical contents and services using an internet network according to the present invention;

        9a is a processing flow chart for customer attitude analysis in the present invention;

        Figure 9b is an exemplary view of the step of identifying the purpose of the customer visit the main site in the present invention,

        9C is an exemplary diagram of a step of extracting a customer's need for a service based on a scenario created in the present invention;

        10 is a schematic process flow diagram for image treatment (navigation path) through video in a beauty, medical contents and service providing system using the Internet network according to the present invention;

        11A and 11B are diagrams illustrating menu configurations of a system for providing beauty and medical contents and a service using an internet network according to the present invention;

        12 is a view showing the page layout (Page layout) of the system for providing cosmetics, medical contents and services using the Internet network according to the present invention;

        Figure 13 is a schematic diagram showing a membership manager mode in the present invention,

        14 is a flowchart of a member management process in the present invention;

        Figure 15 is a flow chart for the membership registration and change process in the present invention.

* Description of the symbols for the main parts of the drawings *

11,12,13: Customer use terminal

20: Domestic Cooperation Hospital 30: Overseas Cooperation Hospital

40: Consultation call center 50: Affiliate

60: regular phone 70: mobile phone

100: wired, wireless Internet 110: Internet (VoIP) phone

120: VoIP gateway 200: VoIP service network

300: beauty and medical portal site 400: affiliated content

500: Partners

Claims (10)

When a connection is made through the wired / wireless Internet network 100, a plurality of service user terminals 11, 12, which perform a service search and use, use of affiliated content services, a professional search, consultation application, and video consultation from a customer .... 13) and; Connected to the wired and wireless Internet network 100, and connected to the general telephone 60, the mobile phone 70 and the VoIP phone 110 through the PSTN 80, the mobile communication device station 90 and the VoIP gateway 120, respectively It is connected to each other and performs video call service, presence information and messaging processing by interworking with domestic cooperative hospital (20), overseas cooperative hospital (30), medical consultation call center (40) and partner company (50) based on voice packet network (VoIP). VoIP service network 200 to make; Connected to the wired / wireless internet network 100 and the VoIP service network 200 to perform services such as searching hospital information and providing specialized search information for each sector / generation / region, and providing beauty information service, video, and affiliated content. Provides a content service, and a beauty and medical portal site (300) for performing a consultation doctor search and consultation application during consultation with the client; An affiliate content (400) for providing various types of information provided through the wired / wireless internet network (100) from an affiliate (50) to the beauty and medical portal site (300); Including domestic cooperative hospital (20), overseas cooperative hospital (30), medical consultation call center (40) and affiliates (50), connected to the VoIP service network (200) to receive consultation, registration of consultation doctor, remote consultation, post-mortem Cosmetology, medical professional content and service providing system using the Internet network, characterized in that it comprises a group of cooperative companies that provide management services (500). The method of claim 1,        The cooperative group 500 including the domestic cooperative hospital 20, the overseas cooperative hospital 30, the medical consultation call center 40, and the affiliate 50 is additionally configured to provide well-being information and fortune service. Beauty, medical professional content and service providing system using the Internet. The method of claim 1, The video call service according to the use of the VoIP phone 110 is provided for a fee, the beauty, medical professional content and service providing system using the Internet network. The method of claim 1,       The construction process of the cosmetic and medical portal site 300 is a strategic process including service strategy establishment, service scenarios, customer demand analysis, E-BIZ (E-BIZ) requirements definition and benchmarking, A content process that includes content strategy, content collection, content analysis, content processing and content input, A design process including design concepts, navigation, user interface, graphics, illustrations, and flash, Design technology processes including database (DB) design, DB programming, software application (S / W), hardware (H / W) system development and server operation / installation, A system for providing beauty and medical contents and services using the Internet, characterized by a promotion process that includes on / offline promotions, operator training and maintenance operation plans. The method according to claim 1 or 4, The construction phase of the cosmetic, medical professional portal site 300 is a cosmetic, medical care using the Internet network, characterized in that consisting of the requirements analysis step, basic design step, detailed design step, implementation step, test step, completion step and promotion step Professional content and service delivery system. The method according to claim 1 or 4, Satisfaction of the cosmetic and medical portal site 300 provides the content and services of beauty and medical services using the Internet network, characterized in that the amount of information, design aspects, transmission speed, ease of search structure and speed of content update system. The method of claim 6, The cosmetic, medical professional portal site 300 is an important variable of satisfaction is the beauty, medical professional content and service providing system using the Internet, characterized in that the amount of information. The method of claim 6, The customer attitude analysis process according to the visit to the beauty and medical portal site 300 is a first step (S1) of grasping the purpose of visiting the main site of the customer; A second step (S2) of selecting a customer group suitable for each visit purpose; The third step (S3) describing customer information corresponding to the characteristics of the site, such as personal information, financial information, and life information; A fourth step (S4) defining the main steps of using the site, A fifth step (S5) of creating a scenario embodied in each step; Beauty, medical professional content and service providing system using the Internet network, characterized in that the sixth step (S6) to extract the needs of the customer (needs) for the service based on the written scenario. The method of claim 8, The first step (S1) of identifying the purpose of visiting the main site of the customer is to model the site use scenario of the customer to identify the needs of the customer service, the structure of the site, and the needs of the screen interface and reflect them in the site design. Beauty, medical professional content and service providing system using the Internet. The method of claim 8, The sixth step (S6) of extracting the customer's needs for the service based on the scenario described above is connected to the service for the purpose of the visit from the site main page, and the site resources for the purpose of the customer's visit are A system for providing beauty and medical contents and services using the Internet, characterized in that it is organized in one place to suit customer behavior patterns and personalization services for customers are tailored to actual customer needs.
KR1020070136200A 2007-12-24 2007-12-24 Beauty culture and medical treatment contents and service supply system using internet KR20090068534A (en)

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* Cited by examiner, † Cited by third party
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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113780867A (en) * 2021-09-22 2021-12-10 北京思宏安信息科技有限公司 Electric power safety diagnosis platform

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