KR20090028365A - System and method for analysing display input testing result and recording medium - Google Patents

Abstract

A display input testing result analysis method and a system thereof and a recording medium therefor for suggesting a task process improvement method are provided to register new problem approval through administrator approval and to offer efficient task process method. An information receiving part(440) inputs and receives screen input actual training information from a screen input actual training interface. An information analysis part(450) confirms and analyzes screen input training information. An information storage unit(460) is the screen input actual training process which is more efficient than the already stored screen input actual training process. The received screen input actual training information is stored.

Description

System and Method for Analysing Display Input Testing Result and Recording Medium}

1 is a diagram illustrating a screen input training system for registering a screen input training problem according to an embodiment of the present invention.

2 is a diagram illustrating a login process in which an employee grants authority when logging in to register a screen input training problem according to an embodiment of the present invention.

3 is a diagram illustrating a problem registration process for registering a screen input training problem according to an embodiment of the present invention.

4 is a diagram illustrating a configuration of a screen input training system for analyzing results according to the screen input training according to an exemplary embodiment of the present invention.

5A and 5B are diagrams illustrating the configuration of a screen input training system for analyzing results according to the screen input training according to an exemplary embodiment of the present invention.

<Description of main parts of drawing>

400: practice problem processing server 405: Web interface unit

410: web service control unit 415: web page operation unit

420: digital content management unit 425: authentication processing unit

430: practice problem check unit 435: practice problem output processing unit

440: information receiving unit 445: approval processing unit

450: information analysis unit 455: employee evaluation unit

460: information storage unit 465: employee management D / B

470: Professional Management D / B 475: Scenario D / B

480: storage medium 485: employee terminal

According to the present invention, when the screen input training information is input and transmitted through a user interface screen including a screen input training interface, the training information receiving step of receiving the screen input training information and the received screen input training information are analyzed and answered correctly. Or checking the presence or absence of an incorrect answer and comparing the identified correct answer with a previously stored screen input training process, and storing the received screen input training information when the screen input training process is more efficient than the previously stored screen input training process. It relates to a screen input training problem providing and analysis method comprising the step of storing information.

In the rapid development of information and communication technology and the development of modern society, there are many programs and ways to use them, so that they use only the programs that are convenient for them rather than the various programs.

In particular, since individuals use the program at their convenience, this is not a big problem. However, in the case of an enterprise, there is a problem in that it is not possible to provide different programs depending on the convenience of the individual.

In addition, companies should learn and learn these functions through hands-on practice, rather than provide programs at their convenience.

However, when learning through such a screen input practice, there is a problem that the criteria and methods for evaluating this are difficult, and the screen input methods are various, but it is not easy to find an efficient method.

An object of the present invention for solving the above problems is, when the screen input training information is input and transmitted through a user interface screen including a screen input training interface, means for receiving the screen input training information, and received screen input training Means for analyzing the information to check for correct or incorrect answers, and comparing the corrected answer with the previously stored screen input training process, and in the case of a screen input training process that is more efficient than the previously stored screen input training process, The present invention provides a screen input training problem providing and analyzing system including means for storing information.

In accordance with another aspect of the present invention, there is provided a method for providing and analyzing a screen input training problem, when screen input training information is input and transmitted through a user interface screen including a screen input training interface, receiving training information for receiving the screen input training information; A training information analysis step of analyzing received screen input training information to check whether there is a correct answer or a wrong answer, and comparing the checked correct answer with a previously stored screen input training process, and a screen input training process that is more efficient than the previously stored screen input training process. The information storage step may include storing the received screen input training information.

In the method for providing and analyzing a screen input training problem according to the present invention, the training information receiving step includes: receiving approval request information when a responsible person approval process is required for the provided training problem, and receiving the approval request information. It further comprises the step of processing the virtual approval.

In the method for providing and analyzing a screen input training problem according to the present invention, the information storing step may further include generating evaluation information on the correct and incorrect information.

On the other hand, it includes a computer-readable recording medium recording a program for executing the above-described screen input training problem providing and analysis method.

On the other hand, the screen input training problem providing and analysis system according to the present invention, when the screen input training information is input and transmitted through a user interface screen including a screen input training interface, receiving means for receiving the screen input training information, and Means for analyzing corrected screen input training information to check whether there is a correct answer or a wrong answer, and comparing the checked correct answer with a previously stored screen input training process, and if the screen input training process is more efficient than the previously stored screen input training process, And means for storing screen input training information.

Hereinafter, with reference to the accompanying drawings and description will be described in detail the operating principle of the preferred embodiment of the present invention. However, the drawings and the following description shown below are for the preferred method among various methods for effectively explaining the features of the present invention, the present invention is not limited only to the drawings and description below. In addition, in the following description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted. Terms to be described later are terms defined in consideration of functions in the present invention, which may vary according to intentions or customs of users or operators. Therefore, the definition should be made based on the contents throughout the present invention.

In addition, preferred embodiments of the present invention to be carried out below are provided in each system functional configuration to efficiently describe the technical components constituting the present invention, or system functions that are commonly provided in the technical field to which the present invention belongs. The configuration will be omitted, and described mainly on the functional configuration to be additionally provided for the present invention. If those skilled in the art to which the present invention pertains, it will be able to easily understand the function of the components that are conventionally used among the omitted functional configuration not shown below, and also the configuration omitted as described above The relationship between the elements and the components added for the present invention will also be clearly understood.

In addition, the following examples will be used to appropriately modify the terms so that those skilled in the art to clearly understand the technical features of the present invention to effectively understand, but the present invention It is by no means limited.

As a result, the technical spirit of the present invention is determined by the claims, and the following examples are one means for efficiently explaining the technical spirit of the present invention to those skilled in the art to which the present invention pertains. It is only.

1 is a diagram illustrating a screen input training system for registering a screen input training problem according to an embodiment of the present invention.

In more detail, in FIG. 1, when a predetermined employee terminal 150 accesses a server on a screen input training system through a predetermined communication network to register the screen input training problem, the user inputs through the connected employee terminal 150. Checking the authority information corresponding to the employee information, if the employee corresponding to the authority information is a problem creation staff, when the employee is set in the scenario registration mode, the problem basic information, problem content information, action according to the scenario registration mode When providing problem registration information including at least one information, action content information, and task information, the problem registration information including at least one problem basic information, problem content information, action information, action content information, and task information may be recalled. Screen input training system that stores and processes in conjunction with the scenario D / B (145) provided on the screen input training system in the server For those of ordinary skill in the art to which the present invention pertains, various implementation methods for configuring a screen input training system for registering the screen input training problem can be inferred by referring to and / or modifying the drawing 1. As will be appreciated, the present invention includes all implementation methods inferred above and is not limited to the implementation method illustrated in FIG.

For example, a person having ordinary skill in the art to which the present invention pertains may separate the server into at least one or more servers, and the present invention is not limited thereto.

Hereinafter, the problem registration information including at least one problem basic information, problem content information, action information, action content information, and task information provided from the employee terminal 150 on the screen input training system shown in FIG. Components corresponding to at least one or more means and / or functional configurations for storage in scenario D / B 145 are referred to as " problem registration server 100 " for convenience.

Referring to FIG. 1 according to an embodiment of the present invention, a screen input training system for registering a screen input training problem according to the present invention includes at least one staff terminal 150 connected to a predetermined communication network, and the staff terminal ( And a scenario D / B 145 for storing and co-processing problem registration information including at least one problem basic information, problem content information, action information, action content information, and task information transmitted from 150 and the employee terminal ( In response to the professional management D / B 140 for storing the output specialized data corresponding to the problem registration information transmitted from 150 and the login information received through the employee terminal 150, for authentication processing of the employee, Predetermined communication with the staff management D / B 135 and the staff terminal 150 which associates and stores authentication information, employee information on an employee matching the authentication information, and authority information of the employee. Connected to the network, and receives problem registration information including at least one problem basic information, problem content information, action information, action content information, and task information transmitted through the communication network to the scenario D / B 145. It is characterized in that it comprises a problem registration server 100 for storing and storing the linkage processing, and outputs the specialized text data corresponding to the stored problem registration information in the professional management D / B (140).

The employee terminal 150 is a wired communication network based on Transmission Control Protocol / Internet Protocol (TCP / IP) (eg, Asymmetric Digital Subscriber Line (ADSL) / Very High-data Rate Digital Subscriber Line (VDSL) and / or cable communication network). At least one wired terminal including a desktop computer and / or a laptop connected to the problem registration server 100 via a communication, or / or CDMA (Code Division Multiple Access) based mobile communication network (or HSDPA A mobile communication terminal connected to a High Speed Downlink Packet Access (Mobile Speed Network) -based mobile communication network, and / or a mobile Internet terminal connected to an IEEE 802.16x-based high-speed wireless Internet, and / or an IEEE 802.11x-based wireless LAN network. Characterized in that it comprises at least one or more wireless terminals including at least one WLAN terminal, the staff terminal 150 is the problem, etc. A function for outputting at least one problem registration interface screen provided by the server 100 and inputting and / or selecting at least one or more information through the problem registration interface screen to transmit the problem registration server 100 to the problem registration server 100. (E.g., a browser program and a communication function) is preferably provided.

Those skilled in the art to which the present invention pertains will be able to easily infer the characteristics of the employee terminal 150 corresponding to at least one or more wired terminal and / or wireless terminal, detailed description thereof Omit for convenience.

According to an embodiment of the present invention, when the employee terminal 150 is a wired terminal, the communication network includes the TCP / IP based wired communication network, and when the employee terminal 150 is a wireless terminal, the communication network The CDMA based (or HSDPA based) mobile communication network, and / or IEEE 802.16x-based high-speed wireless Internet, and / or IEEE 802.11x-based wireless communication network is preferably made of at least one or more.

The scenario D / B 145 provided on the screen input training system according to the present invention includes at least one problem basic information, problem content information, action information, action content information, and task information transmitted from the employee terminal 150. Characterized in that the above-mentioned problem registration information is characterized in that the processing by storing.

The problem basic information includes a problem number for managing at least one problem (or an employee practicing the problem selects the problem), a problem name including a name corresponding to the problem content, a target screen for practicing the problem ( Or at least one screen number corresponding to the same screen as the problem) during the business process.

For example, the question number may include a number (or a letter code), and the like, and the question number may include a problem type number, an internal classification number included in the type, or a sequence of at least one problem. It is preferable that the number is given.

In addition, the problem name is preferably a classification name corresponding to the problem number, 'liquidity payment', 'account information inquiry', 'liquidity account transfer', 'regular deposit', 'credit interest income', 'credit execution history It is preferable to include at least one of 'inquiry', 'exchange-execution', 'inquiry of foreign exchange interview report', 'output receipt fee' and the like.

The problem content information may include details of the basic problem information, that is, a detailed description of the problem.

For example, in the case of the liquidity payment problem, the problem content information provides the problem content in the form of 'the payment amount 1,000 won to the counter CC at the current liquidity account ***-***-******'. It is preferable that it is description explained in detail.

The action information may include an action number and an action name corresponding to the sub problem when the configuration of one problem corresponding to the basic problem information includes at least one sub problem.

For example, when the action number is composed of N (N> = 1) problems, one action corresponding to the problem basic information, the action number is 1, 2,... , N is preferred.

In addition, the action name is preferably a name corresponding to the action number. In case of one problem, the action name is the same as (or similar to) the problem name, and in the case of N (N> 1), a name for each action is preferably given. .

The action content information may include at least one input item corresponding to the action information and an input value corresponding to the input item.

According to the method of the present invention, when the problem name and the action name are the same 'liquidity payment', and one action is included, the input items in the action contents corresponding to the action name are 'account number', 'bank classification', 'replacement' It is preferable to include ',' transaction classification ',' brief code ', the input value corresponding to the entry,' account number ***-***-****** ',' bank ' It is preferable to include Category 1 (Shinhan Bank) ',' Alternative 1000 (or 1,000) ',' Department Classification 16 (Current CC Payments) ', and' Requirement Code 26 (Current CC) '.

According to another exemplary embodiment of the present invention, when the problem name is 'credit execution history inquiry', four action numbers (eg, 01, 02, 03, 04), and the action name corresponding to the first action are 'account detail inquiry'. ', The action name corresponding to the second action is' completion history inquiry', the action name corresponding to the third action is' credit rate change history inquiry ', and the action name corresponding to the fourth action is' credit execution history inquiry'. .

In addition, the action content corresponding to the first action is 'account number ***-***-******', 'contract basic information' or 'account basic information' or 'reference output'. Do.

In addition, it is preferable that the action content corresponding to the second action is 'output of the Isukan history among the Isuwan-rate of interest'.

In addition, the action content corresponding to the third action is 'output rate change history out of the irrigation tube-rate of interest'.

In addition, the action content corresponding to the fourth action is 'execution history output'.

The work information includes a work classification including a classification name classified by an enterprise (or an institution) to which an employee with a problem-authorization authority who registers the problem for classification of a problem corresponding to the problem basic information belongs to; It is preferable to include at least one branch office division including a branch office (or branch office) that handles the business.

For example, in the case of financial institutions, it is preferable to classify the business into 'receive', 'credit', 'foreign exchange', 'fee' and the like.

In addition, it is preferable to classify the branch office into "person", "company", etc. in response to the business division.

The professional management D / B (140) provided on the screen input training system according to the present invention is characterized in that for storing the output specialized data corresponding to the problem registration information transmitted from the employee terminal (150).

Preferably, the output message data includes an item for data to be output on the problem training result screen (or a message to be output) corresponding to the problem registration information and a content corresponding to the item.

Those skilled in the art to which the present invention pertains will be familiar with the technical features of the output specialized data, and thus descriptions of detailed items and the like will be omitted for convenience.

The staff management D / B 135 provided on the screen input training system according to the present invention corresponds to the login information received through the staff terminal 150, authentication information for authentication processing for the staff, and Characterized in that the employee information for the employee matching the authentication information, and the authority information of the employee is characterized in that it is stored in association.

The employee information is personal information of the employee who inputs the test request information including the program source code through the employee terminal 150 (for example, the employee's name, social security number, address, telephone number, mobile number, e-mail address, etc.). And employee information of the employee (e.g., employee number, employee ID information, company email address, company phone number, etc., which are assigned to the employee when the employee joins the employee of the target company that developed the program source code). It is preferable that it comprises at least one or more).

Preferably, the authentication information is information for employee authentication that matches the authentication information included in the login information when the employee provides login information for accessing the problem registration server 100, and authentication information for the employee. It is preferable that the at least one or more passwords, security card information, biometric information, etc. matching with the employee ID (or employee number) information corresponding to the employee is preferably made.

The authority information may include a problem creation officer authority that is granted when an employee who has access to the problem registration server 100 is able to create a problem, a system administrator authority that manages a problem creation system including the problem creation server, and the problem creation system. An authority including any one of general employee rights corresponding to an employee who can use only a screen input training system for practicing a problem created by the user, and includes at least one available menu (or available mode) according to the authority. It is preferred to include at least one usable information.

According to an embodiment of the present invention, the problem registration server 100 may establish a predetermined communication channel with the employee terminal 150 through the communication network in order to provide a web interface corresponding to the employee terminal 150 and the communication network. And an interface unit 105 (or interface means) for connection and management, whereby the problem registration server 100 communicates with the employee terminal 150 through a wired communication network and / or a wireless communication network. It has the function of a web server to be connected.

According to an exemplary embodiment of the present invention, when the employee terminal 150 is a wired terminal to which a communication channel is connected through a TCP / IP-based wired communication network, the interface unit 105 may connect the employee terminal 150 with HTTP ( Connects a predetermined communication channel based on a Hyper-Text Transfer Protocol protocol and provides a login interface screen and / or information in the form of a Hyper-Text Markup Language (HTML) compatible document to the employee terminal 150 through the communication channel. It is preferable to perform a function of transmitting and outputting a screen and receiving and processing predetermined login information input (or selected) through the login interface screen from the employee terminal 150.

According to another exemplary embodiment of the present invention, when the employee terminal 150 is a wireless terminal to which a communication channel is connected through a CDMA based wireless communication network, the interface unit 105 is connected to the employee terminal 150 and a WAP (Wireless). Connect a predetermined communication channel based on Application Protocol and / or Mobile Explorer (ME) protocol, and log in WML (Wireless Markup Language) and / or HTML compatible document form to the employee terminal 150 through the communication channel. It is preferable to perform a function of transmitting and outputting an interface screen and / or an information providing screen and receiving and processing predetermined login information corresponding to the login interface screen from the employee terminal 150.

According to another exemplary embodiment of the present invention, when the employee terminal 150 is a wireless terminal to which a communication channel is connected through an IEEE 802.16x based wireless communication network, the interface unit 105 is connected to the employee terminal 150. Connecting a predetermined communication channel based on a wireless protocol corresponding to the IEEE 802.16x standard, transmitting and outputting a predetermined login interface screen and / or information providing screen to the employee terminal 150 through the communication channel; It is preferable to perform a function of receiving and processing predetermined login information corresponding to the login interface screen from the employee terminal 150, and / or the employee terminal 150 communicates through an IEEE 802.11x based wireless communication network. When the channel is connected to the wireless terminal, the interface unit 105 is based on the wireless terminal corresponding to the employee terminal 150 and the IEEE 802.11x standard. A definition communication channel is connected, and a predetermined login interface screen and / or information providing screen are transmitted to the employee terminal 150 through the communication channel and outputted, and corresponding to the login interface screen from the employee terminal 150. It is preferable to perform a function of receiving and processing predetermined login information.

According to an exemplary embodiment of the present invention, when the employee terminal 150 is a wired terminal to which a communication channel is connected through a TCP / IP-based wired communication network, the interface unit 105 may connect the employee terminal 150 with HTTP ( Connect a predetermined communication channel based on a Hyper-Text Transfer Protocol protocol, and the problem registration interface screen and / or information in the form of a Hyper-Text Markup Language (HTML) compatible document to the employee terminal 150 through the communication channel. It is preferable to perform a function of transmitting and outputting a provision screen and receiving and processing predetermined login information input (or selected) through the problem registration interface screen from the employee terminal 150.

According to another exemplary embodiment of the present invention, when the employee terminal 150 is a wireless terminal to which a communication channel is connected through a CDMA based wireless communication network, the interface unit 105 is connected to the employee terminal 150 and a WAP (Wireless). Connect a predetermined communication channel based on Application Protocol and / or Mobile Explorer (ME) protocol, and issue a WML (Wireless Markup Language) and / or HTML compatible document form to the employee terminal 150 through the communication channel. It is preferable to perform a function of transmitting and outputting a registration interface screen and / or an information providing screen and receiving and processing predetermined login information corresponding to the problem registration interface screen from the employee terminal 150.

According to another exemplary embodiment of the present invention, when the employee terminal 150 is a wireless terminal to which a communication channel is connected through an IEEE 802.16x based wireless communication network, the interface unit 105 is connected to the employee terminal 150. Connect a predetermined communication channel based on a wireless protocol corresponding to the IEEE 802.16x standard, transmit a predetermined problem registration interface screen and / or information providing screen to the employee terminal 150 through the communication channel, and output the same. It is preferable to perform a function of receiving and processing predetermined login information corresponding to the problem registration interface screen from the employee terminal 150, and / or the employee terminal 150 establishes a wireless communication network based on an IEEE 802.11x. When the communication channel is connected to the wireless terminal, the interface unit 105 is based on the wireless protocol corresponding to the employee terminal 150 and the IEEE 802.11x standard. Connects a predetermined communication channel to the communication channel, transmits and outputs a predetermined problem registration interface screen and / or information providing screen to the employee terminal 150 through the communication channel, and outputs the problem registration interface from the employee terminal 150. It is preferable to perform a function of receiving and processing predetermined login information corresponding to a screen.

Referring to FIG. 1, the problem registration server 100 is connected to the interface unit 105 when a predetermined employee terminal 150 is connected to the problem registration server 100 through the interface unit 105. The staff terminal 150 generates (or extracts) a predetermined login interface screen for inputting (or selecting) and transmitting predetermined login information, or inputs (or selects) and transmits predetermined problem registration information. An interface providing unit 110 (or an interface providing unit) for generating (or extracting) a predetermined problem registration interface screen, and the login terminal in the employee terminal 150 in conjunction with the interface unit 105. Receive login information inputted (or selected) through a screen or transmitted through the screen or enter (or select) a problem via the problem registration interface screen. At least one problem header including at least one problem information, at least one problem content information, action information, action content information, and task information; and at least one full header including mode information for mode discrimination at a terminal transmitting the problem registration information. An information receiving unit 115 (or an information receiving unit) for receiving a problem registration full message, an authentication processing unit 120 (or authentication processing unit) for processing employee authentication in response to the received login information, and the problem registration unit When the full text header is analyzed and the full text header analysis result is in the scenario registration mode, the scenario D / B (B) may be provided to the information storage unit 130 by providing the problem registration information and the output text data associated with the problem registration information. 145) or a specialized header processing unit 125 (or specialized header processing means) for processing to be stored in the professional management D / B 140, and provided by the specialized header processing unit 125 The information storage unit 130 (or information storage means) stores the problem registration information in the scenario D / B (145), and stores the output text data output through the problem corresponding to the problem registration information It is characterized by.

The interface providing unit 110, when a predetermined employee terminal 150 is connected to the problem registration server 100 through the interface unit 105, the functional configuration provided in the employee terminal 150 (for example, staff Generate a predetermined login interface screen for inputting (or selecting) predetermined login information to the problem registration server 100 through the communication network in response to a browser program provided in the terminal 150; and / Or extracting from a predetermined database (not shown) and providing the generated (or extracted) login interface screen to the employee terminal 150 through the communication network in association with the interface unit 105.

In addition, the interface providing unit 110, when a predetermined employee terminal 150 is connected to the problem registration server 100 through the interface unit 105, the functional configuration provided in the employee terminal 150 (for example (E.g., a browser program provided in the employee terminal 150) by inputting (or selecting) problem registration information including at least one of basic problem information, problem content information, action information, action content information, and task information. Generate a predetermined problem registration interface screen that can be transmitted to the problem registration server 100 through the communication network, and / or extract from a predetermined database (not shown), and generate the data in cooperation with the interface unit 105. (Or extracted) the problem registration interface screen is provided to the employee terminal 150 through the communication network.

Thereafter, the employee terminal 150 inputs (or selects) predetermined login information on the basis of the login interface screen, and when it is confirmed that the login information is input (or selected), the employee terminal 150 determines the The input (or selected) login information is transmitted to the problem registration server 100 through a communication network.

In addition, the employee terminal 150, the problem registration information including at least one or more of the predetermined problem basic information, problem content information, action information, action content information, business information based on the problem registration interface screen, and the problem registration When it is confirmed that the problem registration information is input (or selected) by inputting (or selecting) information, the employee terminal 150 displays the problem registration information input (or selected) through the communication network. Send to 100.

In the technical field to which the present invention belongs, the employee terminal 150 inputs the login information or the problem registration information through at least one form (Form) included in the problem registration interface screen ( Or a technical feature of transmitting the input (or selected) login information or problem registration information to the problem registration server 100 through a communication protocol provided by the communication network. Detailed description thereof will be omitted for convenience.

The information receiving unit 115 includes problem registration information including at least one of basic problem information, problem content information, action information, action content information, and task information on the employee terminal 150 through the problem registration interface screen. In the case of inputting (or selecting) and transmitting the data through the communication network, the problem registration information and the employee terminal 150 transmitting the problem registration information in association with the interface unit 105 include mode information for mode classification. Receiving a problem registration full text containing at least one full header.

According to an embodiment of the present invention, the login information is connected to the problem registration server 100 in the employee terminal 150 through the communication network, employee ID information, password, etc. input through the employee terminal 150, etc. It is preferable that the authentication information is included.

In addition, the login information may be encrypted information by a predetermined encryption process when transmitted from the employee terminal 150 to the problem registration server 100, and transmits the encrypted login information from the employee terminal 150 In this case, the problem registration server 100 preferably further comprises a function configuration for decrypting the encrypted login information.

According to an embodiment of the present invention, the problem registration full text may include at least one full text header and full text data, the full text header part includes the mode information, and the full text data part includes the problem. It is preferable to include the problem registration information including at least one of basic information, problem content information, action information, action content information, business information.

Those skilled in the art to which the present invention pertains will be familiar with the technical features of the structure of the problem registration text received by the information receiving unit 115, so the detailed description is omitted for convenience.

In addition, the problem registration full text is preferably made of a branch number provided with a staff terminal 150 for transmitting the problem registration full text in addition to the mode information, the staff terminal 150, etc. in the specialized header, but the present In the invention, information other than the mode information is omitted for convenience.

The authentication processing unit 120 is characterized in that for processing the employee authentication in response to the received login information.

According to the implementation method of the present invention, the authentication process for the login information, in response to the employee ID information included in the login information, check the employee matching the employee information stored in the employee management D / B (135) In addition, it is preferable to check whether the matching authentication information is stored in association with the employee information corresponding to the identified employee.

Those skilled in the art to which the present invention pertains, since they will be familiar with the technical features of the employee authentication, detailed description of the authentication process for the employee, etc. will be omitted for convenience.

The specialized header processing unit 125 analyzes the full text header on the problem registration text and stores the information on the problem text and the output text data associated with the problem data when the scenario is in the scenario registration mode. Provided to the unit 130, characterized in that the processing to be stored in the scenario D / B (145) or professional management D / B (140).

According to the implementation method of the present invention, it is preferable that the problem registration preamble processing transmitted from the employee terminal 150 first checks mode information on the preamble header constituting the problem registration preamble.

If the mode information on the problem registration message transmitted from the employee terminal 150 is a scenario registration mode, the problem basic information, problem content information, action information, action content information, and task information provided from the employee terminal 150 are provided. Preferably, the problem registration information including at least one is stored in the scenario D / B 145 in association with the information storage unit 130.

In addition, when the mode information on the problem registration preamble is a scenario registration mode, it is such that the problem registration information is not stored in a database (not shown) on a predetermined system (not shown) associated with the problem registration server 100. desirable.

For example, when the system is a financial system, when the financial transaction processing corresponding to the problem registration information provided from the employee terminal 150 operating in the scenario registration mode, information generated as a result of the financial transaction processing ledger on the financial system It is preferable not to store in D / B.

Figure 2 illustrates a login process for authorizing an employee to log in to register a screen input practice problem according to an embodiment of the present invention.

In more detail, in FIG. 2, the employee terminal 150 on the screen input training system illustrated in FIG. 1 is a problem basic information and problem content for registering a screen input training problem to the problem registration server 100 through a predetermined communication network. In order to input a problem registration interface screen for transmitting problem registration information including at least one of information, action information, action content information, and task information, the user logs in to the problem registration server 100 and logs the employee. As an example of the process of granting the employee rights, a person having ordinary knowledge in the technical field to which the present invention pertains may log in to the problem registration server 100 by referring to and / or modifying the drawing 2, and logging in. It would be possible to infer a variety of implementation methods for the process of authorizing an employee for an employee, but the present invention encompasses all implementation methods inferred above. In addition, it is not limited only to the implementation method shown in FIG.

For example, those skilled in the art to which the present invention pertains, the operation of the process of logging in to the problem registration server 100 by referring to and modifying the figure 2, and granting the employee authority to the logged-in employee It is possible to infer various implementation methods for the process of granting login processing and authorization by another implementation method by modifying the order of the flow, but the present invention includes all the implementation methods inferred above, thereby limiting the present invention. Not.

Hereinafter, in FIG. 2, the problem registration server 100 illustrated in FIG. 1 is referred to as a “server” for convenience, and the employee terminal 150 illustrated in FIG. 1 is referred to as a “terminal” for convenience.

Referring to FIG. 2, a terminal on the screen input training system illustrated in FIG. 1 connects to a server through the communication network and connects a communication channel for registering a screen input training problem (200).

According to an embodiment of the present invention, the communication channel connection process may further include at least one or more steps of logging in to the server from the terminal, and / or joining the server to the server. In the process, the customer information corresponding to the terminal is extracted (or obtained).

In the technical field to which the present invention pertains, the terminal accesses the screen input training problem by accessing the server according to a communication protocol corresponding to the communication network through a predetermined browser program corresponding to the communication network. You will be familiar with the technical features of connecting the communication channel for the detailed description thereof will be omitted for convenience.

When the communication channel for screen input training problem registration is connected between the terminal and the server as described above, the terminal logs in the employee who requested to connect the communication channel to register the screen input training problem to the server through the communication channel. Request a login interface screen (205), and correspondingly, the server generates (or extracts) a login interface screen including a user interface for inputting (or selecting) the login information from the terminal (210), The generated (or extracted) login interface screen is transmitted to the terminal through the communication channel (215).

Thereafter, the terminal processes 220 to input (or select) the login information through the user interface included in the login interface screen for inputting (or selecting) the login information.

If the login information is input (or selected) at the terminal (225), the terminal transmits the login information to the server via the communication channel (230), and correspondingly, the server receives the terminal from the terminal. Information matching with the authentication information for the login information is confirmed in connection with the employee management D / B 135 shown in Figure 1 (235).

According to an embodiment of the present invention, the login information is connected to the problem registration server 100 in the employee terminal 150 through the communication network, employee ID information, password, etc. input through the employee terminal 150, etc. It is preferable that the authentication information is included.

In addition, the login information may be encrypted information by a predetermined encryption process when transmitted from the employee terminal 150 to the problem registration server 100, and transmits the encrypted login information from the employee terminal 150 In this case, the problem registration server 100 preferably further comprises a function configuration for decrypting the encrypted login information.

According to the implementation method of the present invention, the authentication process for the login information, in response to the employee ID information included in the login information, check the employee matching the employee information stored in the employee management D / B (135) In addition, it is preferable to check whether the matching authentication information is stored in association with the employee information corresponding to the identified employee.

Those skilled in the art to which the present invention pertains, since they will be familiar with the technical features of the employee authentication, detailed description of the authentication process for the employee, etc. will be omitted for convenience.

If the authentication of the employee is not confirmed (240), the server generates (or extracts) error information according to the employee authentication error and transmits it to the terminal (245), and transmits a communication channel connected to the terminal. Process to stop the process afterwards.

On the other hand, if the authentication of the employee is confirmed (240), the server checks the authority information for the employee of the employee authentication is completed, grants the confirmed authority (250), the authority granted to the terminal In accordance with the present invention, an interface screen including at least one user interface provided through the server is provided (255).

3 is a diagram illustrating a problem registration process for registering a screen input training problem according to an embodiment of the present invention.

In more detail, in FIG. 3, the employee terminal 150 on the screen input training system illustrated in FIG. 1 has problem basic information and problem content for registering a screen input training problem to the problem registration server 100 through a predetermined communication network. Problem registration information including at least one problem registration information including at least one information, action information, action content information, work information, and a full header including mode information for mode classification in the terminal transmitting the problem registration information. When the full message is transmitted, in the scenario registration mode in response to the mode information included in the full text header of the problem registration text in the problem registration server 100, the problem basic information, the problem content information, and the action information included in the problem registration text. And process the problem registration information including at least one action content information and task information in the scenario D / B 145 to be processed. As a problem registration process for registering a screen input training problem for storing the output specialized data corresponding to the problem registration information in the professional management D / B 140, a person having ordinary knowledge in the technical field to which the present invention belongs. In this case, various implementation methods for the problem registration process for registering a screen input training problem may be inferred by referring to and / or modifying the drawing 3, but the present invention includes all the implementation methods inferred from the above figure. It is not limited only to the implementation method shown in 3.

Hereinafter, in FIG. 3, the problem registration server 100 on the screen input training system shown in FIG. 1 will be referred to as "server" for convenience, and the employee terminal 150 on the screen input training system shown in FIG. Terminal ".

Referring to FIG. 3, when the server authentication is completed by the process illustrated in FIG. 2, the server stores the authority information for the employee whose employee authentication is completed, the employee management D / B (the authority information corresponding to the employee). Check the authority information of the employee in association with 135, and gives the identified authority information to the employee (300).

If the employee does not have the authority to create a problem (305), the service is provided according to the authority of the employee without performing the following process for problem creation.

On the other hand, if the employee has the authority to create a problem (305), the server transmits and outputs an interface screen including a user interface for the mode input (or selection) according to the authority to create a problem (310), The terminal inputs (or selects) 315 the mode selection information through the user interface on the interface screen.

If it is not the scenario registration mode (320), the server provides a service according to the mode received from the terminal, and does not execute a process for creating a problem below.

On the other hand, in scenario registration mode (320), the server generates (or extracts) a login interface screen including a user interface for inputting (or selecting) the problem registration information (325), and the server is connected to the terminal. The problem registration interface screen is transmitted to the terminal through the connected communication channel and is output (330).

Subsequently, the terminal inputs (or selects) the problem registration information through the problem registration interface screen for scenario registration by an employee having the authority to write the problem (335), and issues the problem to the server through a communication channel connected to the server. The specialized data including the registration information and the mode information is transmitted (340).

The server processes a full text header including mode information included in the full text data received from the terminal (345).

According to an embodiment of the present invention, the problem registration full text may include at least one full text header and full text data, the full text header part includes the mode information, and the full text data part includes the problem. It is preferable to include the problem registration information including at least one of basic information, problem content information, action information, action content information, business information.

Those skilled in the art to which the present invention pertains will be familiar with the technical features of the structure of the problem registration text received from the server, detailed description thereof will be omitted for convenience.

In addition, the problem registration full text is preferably made of a branch number provided with a staff terminal 150 for transmitting the problem registration full text in addition to the mode information, the staff terminal 150, etc. in the specialized header, but the present In the invention, information other than the mode information is omitted for convenience.

According to the implementation method of the present invention, it is preferable that the problem registration preamble processing transmitted from the employee terminal 150 first checks mode information on the preamble header constituting the problem registration preamble.

If the mode information on the problem registration message transmitted from the employee terminal 150 is a scenario registration mode, the problem basic information, problem content information, action information, action content information, and task information provided from the employee terminal 150 are provided. Preferably, the problem registration information including at least one is stored in the scenario D / B 145 in association with the information storage unit 130.

In addition, when the mode information on the problem registration preamble is a scenario registration mode, it is such that the problem registration information is not stored in a database (not shown) on a predetermined system (not shown) associated with the problem registration server 100. desirable.

For example, when the system is a financial system, when the financial transaction processing corresponding to the problem registration information provided from the employee terminal 150 operating in the scenario registration mode, information generated as a result of the financial transaction processing ledger on the financial system It is preferable not to store in D / B.

If the scenario registration mode is not 350, the server may provide a service other than the service shown in FIG. 3 using the received problem registration information.

On the other hand, in the scenario registration mode 350, the server checks the output message data corresponding to the problem registration information included in the received message data (355), and the output message data in the full text shown in Figure 1 It stores in the management D / B 140, and stores the problem registration information in the scenario D / B (145) (360).

The problem basic information includes a problem number for managing at least one problem (or an employee practicing the problem selects the problem), a problem name including a name corresponding to the problem content, a target screen for practicing the problem ( Or at least one screen number corresponding to the same screen as the problem) during the business process.

For example, the question number may include a number (or a letter code), and the like, and the question number may include a problem type number, an internal classification number included in the type, or a sequence of at least one problem. It is preferable that the number is given.

In addition, the problem name is preferably a classification name corresponding to the problem number, 'liquidity payment', 'account information inquiry', 'liquidity account transfer', 'regular deposit', 'credit interest income', 'credit execution history It is preferable to include at least one of 'inquiry', 'exchange-execution', 'inquiry of foreign exchange interview report', 'output receipt fee' and the like.

The problem content information may include details of the basic problem information, that is, a detailed description of the problem.

For example, in the case of the liquidity payment problem, the problem content information provides the problem content in the form of 'the payment amount 1,000 won to the counter CC at the current liquidity account ***-***-******'. It is preferable that it is description explained in detail.

The action information may include an action number and an action name corresponding to the sub problem when the configuration of one problem corresponding to the basic problem information includes at least one sub problem.

For example, when the action number is composed of N (N> = 1) problems, one action corresponding to the problem basic information, the action number is 1, 2,... , N is preferred.

Preferably, the action name is a name corresponding to the action number, and in case of one problem, the action name is the same as (or similar to) the problem name, and in the case of N (N> 1), a name for each action is preferably given. Do.

The action content information may include at least one input item corresponding to the action information and an input value corresponding to the input item.

According to the method of the present invention, when the problem name and the action name are the same 'liquidity payment', and one action is included, the input items in the action contents corresponding to the action name are 'account number', 'bank classification', 'replacement' It is preferable to include ',' transaction classification ',' brief code ', the input value corresponding to the entry,' account number ***-***-****** ',' bank ' It is preferable to include Category 1 (Shinhan Bank) ',' Alternative 1000 (or 1,000) ',' Department Classification 16 (Current CC Payments) ', and' Requirement Code 26 (Current CC) '.

According to another exemplary embodiment of the present invention, when the problem name is 'credit execution history inquiry', four action numbers (eg, 01, 02, 03, 04), and the action name corresponding to the first action are 'account detail inquiry'. ', The action name corresponding to the second action is' completion history inquiry', the action name corresponding to the third action is' credit rate change history inquiry ', and the action name corresponding to the fourth action is' credit execution history inquiry'. .

In addition, the action content corresponding to the first action is 'account number ***-***-******', 'contract basic information' or 'account basic information' or 'reference output'. Do.

In addition, it is preferable that the action content corresponding to the second action is 'output of the Isukan history among the Isuwan-rate of interest'.

In addition, the action content corresponding to the third action is 'output rate change history out of the irrigation tube-rate of interest'.

In addition, the action content corresponding to the fourth action is 'execution history output'.

The work information includes a work classification including a classification name classified by an enterprise (or an institution) to which an employee with a problem-authorization authority who registers the problem for classification of a problem corresponding to the problem basic information belongs to; It is preferable to include at least one branch office division including a branch office (or branch office) that handles the business.

For example, in the case of financial institutions, it is preferable to classify the business into 'receive', 'credit', 'foreign exchange', 'fee' and the like.

In addition, it is preferable to classify the branch office into "person", "company", etc. in response to the business division.

Preferably, the output message data includes an item for data to be output on the problem training result screen (or a message to be output) corresponding to the problem registration information and a content corresponding to the item.

Those skilled in the art to which the present invention pertains will be familiar with the technical features of the output specialized data, and thus descriptions of detailed items and the like will be omitted for convenience.

4 is a diagram illustrating a screen input training system configuration for analyzing results according to the screen input training according to an embodiment of the present invention.

In more detail, FIG. 4 illustrates a screen input training system for analyzing results according to the screen input training, which provides a screen input training service from a predetermined training problem processing server 400 to at least one staff terminal 485. As for the configuration, those skilled in the art to which the present invention pertains, various implementation methods for configuring the screen input training system for analyzing the results according to the screen input practice by referring to and / or modifying the present Figure 4 Although it can be inferred, the present invention includes all the implementation methods inferred, and the technical features are not limited only to the implementation method shown in FIG.

Referring to FIG. 4 according to an embodiment of the present invention, a screen input training system for analyzing results according to the screen input training includes at least one employee terminal 485 having a predetermined web browser and a predetermined communication network. Characterized in that it comprises a practice problem processing server 400 for operating a website for providing a screen input practice service to the employee terminal 485 through.

The employee terminal 485 is a generic term for a terminal device, which connects a communication channel for the screen input training service by connecting to at least one training problem processing server 400 through a predetermined communication network. Staff terminal 485 is characterized in that it comprises a network communication function for connecting to a predetermined communication network, and at least one web browser, a fixed terminal such as a desktop computer having the network communication function and a web browser, or It is preferable to include at least one quasi-fixed terminal, such as a notebook, or a portable terminal capable of carrying / moving.

According to one embodiment of the present invention, the employee terminal 485 preferably comprises at least one wired terminal connected to a Transmission Control Protocol / Internet Protocol (TCP / IP) based wired communication network, and is provided in the communication network. According to a Hyper-Text Transfer Protocol (HTTP) compatible protocol, it is preferable to connect the training problem processing server 400 and a communication channel for the screen input training service.

According to another exemplary embodiment of the present invention, the employee terminal 485 may be a Code Division Multiple Access (CDMA) / Wide-CDMA (WCDMA) based wireless communication network, an IEEE 802.11x based wireless communication network, or an IEEE 802.16x based wireless communication network. At least one wireless terminal connected to any one of the wireless communication network is preferably made, and according to the Hyper-Text Transfer Protocol (HTTP) compatible protocol provided in the communication network and the training problem processing server 400 and the screen input It is desirable to connect a communication channel for the training service.

After the training problem processing server 400 and the communication channel for the screen input training service are connected, the employee terminal 485 for the screen input training service from the training problem processing server 400 through the communication channel. A Hyper-Text Markup Language (HTML) compatible web document (eg, * .html, * .htm, * .asp. * .Jsp, * .xml, * .wml, etc.) is received. The web document is output through a web browser provided in the employee terminal (485).

If the person skilled in the art to which the present invention belongs, the staff terminal 485 connects the training problem processing server 400 and the communication channel for the screen input training service, the training problem processing server ( Since it will be familiar with the technical features of receiving the web document for the screen input training service from 400 and output through the web browser, a detailed description thereof will be omitted for convenience.

According to an embodiment of the present invention, the web document received through the communication channel to the employee terminal 485 may include at least one user interface for inputting predetermined login information or screen input training information for the screen input training service. Preferably, when the login information or screen input training information is input through the user interface, the staff terminal 485 is the training problem processing server to the login information or screen input training information through the communication channel It is desirable to send to 400.

The training problem processing server 400 includes a web operation D / B for storing web operation data including at least one web document source and digital content for generating at least one web document for the screen input training service. Characterized in that it comprises a DBMS (DataBase Management System).

According to an embodiment of the present invention, the web document source of the web operation data for generating a web document provided to the at least one staff terminal 485 for the screen input training service in the training problem processing server 400 Preferably, the tag includes HTML-compatible tags and various script codes, and the data content includes at least one of image content, sound content, and multimedia content to be included in the web document.

Those skilled in the art to which the present invention pertains include technical features that generate at least one web document for the screen input training service including the web document source and digital content included in the operation data. Since it will be familiar with, detailed description thereof will be omitted for convenience.

According to the present invention, the training problem processing server 400 classifies the correct answer and the wrong answer for the problem that the staff practice the screen input for the screen input training service, and stored in association with the employee information about the employee Preferably, the storage medium 480 is provided.

The employee information is the personal information of the employee who enters the test request information including the program source code through the employee terminal 485 (eg, the employee's name, social security number, address, telephone number, mobile phone number, e-mail address, etc.). And employee information of the employee (e.g., the employee number, employee ID information, in-house mail address, company telephone number, etc., assigned to the employee by joining the employee of the target company that developed the program source code). It is preferable that it comprises at least one or more).

In addition, the correct problem information and the incorrect problem information for the screen input practice problems provided to the employee, if the result of the employee solves the problem is the same as the correct answer, classify as a correct answer problem, the rest other than the correct answer problem It is desirable to classify the result of solving a problem as an incorrect problem.

According to one embodiment of the invention, the storage medium 480 is preferably provided on a DBMS provided in the training problem processing server 400.

According to another exemplary embodiment of the present invention, the storage medium 480 is provided at a predetermined affiliated party affiliated with the training problem processing server 400, or the training problem processing server 400 establishes a predetermined communication network. It is possible to be provided in a separate DB server that can be accessed through, thereby the present invention is not limited.

The scenario D / B 475 provided on the screen input training system according to the present invention includes at least one problem basic information, problem content information, action information, action content information, and task information transmitted from the employee terminal 485. Characterized in that the problem registration information including the above process characterized in that the storage.

The problem basic information includes a problem number for managing at least one problem (or an employee practicing the problem selects the problem), a problem name including a name corresponding to the problem content, a target screen for practicing the problem ( Or at least one screen number corresponding to the same screen as the problem) during the business process.

For example, the question number may include a number (or a letter code), and the like, and the question number may include a problem type number, an internal classification number included in the type, or a sequence of at least one problem. It is preferable that the number is given.

In addition, the problem name is preferably a classification name corresponding to the problem number, 'liquidity payment', 'account information inquiry', 'liquidity account transfer', 'regular deposit', 'credit interest income', 'credit execution history It is preferable to include at least one of 'inquiry', 'exchange-execution', 'inquiry of foreign exchange interview report', 'output receipt fee' and the like.

The problem content information may include details of the problem basic information, that is, a detailed description of the problem.

For example, in the case of the liquidity payment problem, the problem content information provides the problem content in the form of 'the payment amount 1,000 won to the counter CC at the current liquidity account ***-***-******'. It is preferable that it is description explained in detail.

The action information may include an action number and an action name corresponding to the sub problem when the configuration of one problem corresponding to the basic problem information includes at least one sub problem.

For example, when the action number is composed of N (N> = 1) problems, one action corresponding to the problem basic information, the action number is 1, 2,... , N is preferred.

In addition, the action name is preferably a name corresponding to the action number. In case of one problem, the action name is the same as (or similar to) the problem name, and in the case of N (N> 1), a name for each action is preferably given. .

The action content information may include at least one input item corresponding to the action information and an input value corresponding to the input item.

According to the method of the present invention, when the problem name and the action name are the same 'liquidity payment', and one action is included, the input items in the action contents corresponding to the action name are 'account number', 'bank classification', 'replacement' It is preferable to include ',' transaction classification ',' brief code ', the input value corresponding to the entry,' account number ***-***-****** ',' bank ' It is preferable to include Category 1 (Shinhan Bank) ',' Alternative 1000 (or 1,000) ',' Department Classification 16 (Current CC Payments) ', and' Requirement Code 26 (Current CC) '.

According to another exemplary embodiment of the present invention, when the problem name is 'credit execution history inquiry', four action numbers (eg, 01, 02, 03, 04), and the action name corresponding to the first action are 'account detail inquiry'. ', The action name corresponding to the second action is' completion history inquiry', the action name corresponding to the third action is' credit rate change history inquiry ', and the action name corresponding to the fourth action is' credit execution history inquiry'. .

In addition, the action content corresponding to the first action is 'account number ***-***-******', 'contract basic information' or 'account basic information' or 'reference output'. Do.

Also, the action content corresponding to the second action may be 'output of the details of the Isu pipe-rate of interest'.

In addition, the action content corresponding to the third action is 'output rate change history out of the irrigation tube-rate of interest'.

In addition, the action content corresponding to the fourth action is 'execution history output'.

The work information includes a work classification including a classification name classified by an enterprise (or an institution) to which an employee with a problem-authorization authority who registers the problem for classification of a problem corresponding to the problem basic information belongs to; It is preferable to include at least one branch office division including a branch office (or branch office) that handles the business.

For example, in the case of financial institutions, it is preferable to classify the business into 'receive', 'credit', 'foreign exchange', 'fee' and the like.

In addition, it is preferable to classify the branch office into "person", "company", etc. in response to the business division.

The professional management D / B 470 provided on the screen input training system according to the present invention is characterized by storing output specialized data corresponding to the problem registration information transmitted from the employee terminal 485.

Preferably, the output message data includes an item for data to be output on the problem training result screen (or a message to be output) corresponding to the problem registration information and a content corresponding to the item.

Those skilled in the art to which the present invention pertains will be familiar with the technical features of the output specialized data, and thus descriptions of detailed items and the like will be omitted for convenience.

The staff management D / B 465 provided on the screen input training system according to the present invention corresponds to the login information received through the staff terminal 485, authentication information for authentication processing for the staff, and Characterized in that the employee information for the employee matching the authentication information, and the authority information of the employee is characterized in that it is stored in association.

The employee information is the personal information of the employee who enters the test request information including the program source code through the employee terminal 485 (eg, the employee's name, social security number, address, telephone number, mobile phone number, e-mail address, etc.). And employee information of the employee (e.g., the employee number, employee ID information, in-house mail address, company telephone number, etc., assigned to the employee by joining the employee of the target company that developed the program source code). It is preferable that it comprises at least one or more).

Preferably, the authentication information is information for employee authentication that matches the authentication information included in the login information when the employee provides login information for accessing the training problem processing server 400, and authenticates the employee. The information may include at least one or more passwords, security card information, biometric information, and the like that match the employee ID (or employee number) information corresponding to the employee.

The authority information may include a problem creation officer authority that is granted when an employee who is connected to the training problem processing server 400 may create a problem, a system administrator authority that manages a problem creation system including the problem creation server, and the problem creation. A screen input training system for practicing a problem created by the system, including an authority including any one of the general employee rights corresponding to an employee who can use only the system, and at least one available menu (or available mode) according to the authority It is preferable to include at least one or more available information.

Referring to FIG. 4, the training problem processing server 400 connects a communication channel for the screen input training service to at least one or more employee terminals 485, and provides the screen input training service through the communication channel. And a web interface unit 405 (or a web interface unit 405) for providing at least one web document corresponding to a web page to the employee terminal 485, wherein the web interface unit ( When the employee terminal 485 transmits predetermined login information or screen input training information, the 405 preferably receives the login information or screen input training information through the communication channel.

The web interface unit 405 may include at least one HTML corresponding to a web page to be provided to the employee terminal 485 for the screen input training service according to the HTTP compatible protocol provided in the communication network connected to the employee terminal 485. And connecting and maintaining a communication channel for providing a compatible web document (eg, * .html, * .htm, * .asp. * .Jsp, * .xml, * .wml, etc.).

After the employee terminal 485 and the communication channel are connected, at least one web document corresponding to a web page to be provided to the employee terminal 485 is generated in the training problem processing server 400, the web interface The unit 405 transmits the web document to the employee terminal 485 through the communication channel, and outputs the web document through a web browser provided in the employee terminal 485.

If the web document includes a user interface for inputting predetermined login information or screen input training information, and the employee terminal 485 inputs the login information or screen input training information through the user interface and transmits, The web interface unit 405 may receive the login information or screen input training information through the communication channel.

Referring to FIG. 4, the training problem processing server 400 may link the web operation D / B with at least one HTML corresponding to a web page to be provided to the employee terminal 485 for the screen input training service. A web page operator 415 (or web page operator) for generating a compatible web document (e.g., * .html, * .htm, * .asp. * .Jsp, * .xml, * .wml, etc.), The digital content management unit 420 (or digital) for extracting at least one or more digital content to be included in the web document in connection with the web operation D / B and transmits the generated web document to the employee terminal 485 previously transmitted. Content management means) and controlling the generation of at least one web document in the web page operation unit 415 according to a web page operation procedure corresponding to the screen input training service, or the digital content operation unit 420 In the generated web document And a web service control unit 410 (or a web service control unit 410) for controlling the processing of extracting at least one digital content to be included and outputting the web document to the transmitted employee terminal 485. The web interface unit 405 connects the at least one web document generated by the web page operation unit 415 to the employee terminal 485 through the communication channel in association with the web service control unit 410. It is characterized by the transmission.

The web service controller 410 is configured to perform the screen input training service by the web page management unit 415 according to a web page operating procedure (or a web page request from an employee terminal 485) corresponding to the screen input training service. And controlling to generate at least one web document corresponding to a web page for the web page, wherein the web page operation unit 415 is connected to the web service control unit 410 to the web page for the screen input training service. And generating at least one corresponding web document.

According to an embodiment of the present invention, at least one web document corresponding to the web page for the screen input training service is connected to the training problem processing server 400 and inputs login information to receive a screen input training service. Preferably, the user interface includes at least one screen input training interface after authentication of the login information input through the user interface.

The web document generated by the webpage operation unit 415 includes at least one digital content link, and the digital content link from the employee terminal 485 receiving the web document to the training problem processing server 400. When requesting the digital content output corresponding to the digital content management unit 420 outputs at least one or more digital content corresponding to the digital content link from the web operation D / B, and outputs the output digital content to the web By transmitting to the employee terminal 485 through the interface unit 405, the digital content is included in the web document transmitted to the employee terminal 485 is characterized in that the processing to be output.

Referring to FIG. 4, the training problem processing server 400 is connected to the staff management D / B 465 when the staff accesses the training problem processing server 400 for the screen input training service. Authentication processing unit 425 (or authentication processing means) for processing the login authentication, and after confirming the login authentication for the employee, the practice problem checking unit 430 (or training) for checking the practical problem to be provided to the employee Problem checking means), a training problem output processing unit 435 (or training problem processing means) for providing the identified training problem to the staff terminal 485 and outputting the screen to the staff terminal 485; Receives the login information input through the login interface provided by the training problem processing server 400 and the screen input training information input through the screen input training interface from the terminal 485, or the screen input. If the person in charge is required for a training problem, the information receiving unit 440 (or information receiving means) for receiving the approval request information, and the approval processing unit 445 (or approval processing) for simulating and responding to the received approval request information. Means) and the received screen input training information and action content information are analyzed and classified into correct answer problem information and wrong answer information, and the information analysis unit 450 for analyzing whether the work processing time can be shortened for correct answer problem information. (Or information analysis means) and an employee evaluation unit 455 (or employee evaluation) for generating evaluation information on the trained employee with respect to the correct problem information and the incorrect problem information corresponding to the received screen input training information. Means), the employee information, correct answer problem information, incorrect answer information about the screen input training information, and the evaluation information about the employee by the storage medium 480 Characterized in that obtained by having a data storage unit 460 (or information storage means) for storing.

The authentication processing unit 425, when the employee is connected to the training problem processing server 400 for the screen input training service, characterized in that for processing the login authentication in connection with the staff management D / B (465). do.

According to the implementation method of the present invention, the authentication process for the login information, in response to the employee ID information included in the login information, check the employee matching the employee information stored in the staff management D / B (465) In addition, it is preferable to check whether the matching authentication information is stored in association with the employee information corresponding to the identified employee.

Those skilled in the art to which the present invention pertains, since they will be familiar with the technical features of the employee authentication, detailed description of the authentication process for the employee, etc. will be omitted for convenience.

The training problem checking unit 430 may check a training problem to be provided to the staff after the login authentication for the staff is confirmed.

According to an exemplary embodiment of the present invention, the training problem check for the authenticated employee confirms whether there is a screen input training problem to be provided to the staff, or whether the screen input training problem exists for the employee's work. It is desirable to confirm in conjunction with D / B 475.

According to another exemplary embodiment of the present invention, it is preferable that the training problem check for the certified employee is confirmed in connection with the screen input training problem requested by the employee in connection with the scenario D / B 475.

According to another exemplary embodiment of the present invention, the verification of the training problem for the certified employee is preferable to confirm a predetermined problem to be provided to the employee in the institution operating the training problem processing server 400. In this case, it may be used for an event such as a competition using a predetermined problem.

The training problem output processing unit 435 may provide the checked training problem to the employee terminal 485 and output the screen to the screen on the employee terminal 485.

According to the implementation method of the present invention, the training problem output processing provides the training problem to the terminal in order to provide the identified training problem to the staff terminal 485 and output the training problem processing server 400 to the terminal. Preferably, the screen input training interface including the checked training problem is output to a predetermined region on the web page.

In addition, the training problem output processing may include at least one screen input training interface including the training problem identified by the training problem output processing unit 435 according to a webpage operating procedure corresponding to the screen input training service. Control the generation of the web document, or extracts at least one or more training problems to be included in the generated web document in the training problem output processing unit 435 to process the web document to be output to the transmitted employee terminal 485 It is preferable to process in connection with the web service control unit 410 for controlling this.

Persons having ordinary technical knowledge in the technical field to which the present invention pertains are familiar with technical features of a method for outputting a training problem to the employee terminal 485 in connection with the web service controller 410. Therefore, detailed description is omitted for convenience.

The information receiver 440 receives the login information input through the login interface provided by the training problem processing server 400 and the screen input training information input through the screen input training interface from the staff terminal 485. Or, if the person in charge is required for the screen input training problem, the approval request information is received.

According to the method of the present invention, when the login information is connected to the training problem processing server 400 from the employee terminal 485 through the communication network, the employee ID information and password input through the employee terminal 485 It is preferable to include authentication information, such as these.

In addition, the login information may be encrypted information by a predetermined encryption process when transmitted from the employee terminal 485 to the laboratory problem processing server 400, and transmits the encrypted login information from the employee terminal 485. In this case, it is preferable to further comprise a function configuration for decrypting the encrypted login information on the training problem processing server 400.

According to the implementation method of the present invention, the approval request information is in the process of practicing the practice problem provided by the practice problem processing server 400, when the responsible person approval process is included in the practice problem, the problem on the practice needs to be approved It is desirable to include at least one or more details of the request for approval and information on the person responsible for requesting approval.

In addition, the approval request information may be encrypted information by a predetermined encryption process when transmitted from the employee terminal 485 to the training problem processing server 400, the approval request information encrypted in the employee terminal 485 In the case of transmitting, the training problem processing server 400 preferably further comprises a function configuration for decrypting the encrypted approval request information.

According to the exemplary embodiment of the present invention, the screen input training information may include terminal operation information according to a training problem received from the employee terminal 485. The terminal operation information may be provided through the screen input training interface. At least one input item to be output and at least one input value information corresponding to the input item is preferably included.

In addition, the screen input training information may be encrypted information by a predetermined encryption process when transmitted from the employee terminal 485 to the training problem processing server 400, the screen input encrypted by the employee terminal 485 In the case of transmitting the training information, the training problem processing server 400 preferably further comprises a function configuration unit for decrypting the encrypted screen input training information.

The approval processing unit 445 is characterized in that for simulating the approval process in response to the received approval request information.

According to an exemplary embodiment of the present invention, the approval process may be a mock approval process directly in the employee terminal 485, in this case, by transmitting the approval request information from the employee terminal 485 to the server for approval It is preferable to use it only to check the approval request, not the request.

According to another exemplary embodiment of the present invention, the approval for the approval request information received from the employee terminal 485 is performed on behalf of the person who is selected (or input) by the employee in the employee terminal 485 and transmits the information. It is desirable to perform a virtual authorization process on the server.

The information analysis unit 450 compares the received screen input training information and action content information to classify it into correct answer problem information and wrong answer information, and analyzes whether or not it is possible to shorten the processing time for correct answer problem information. The correct answer information and the incorrect answer information are preferably stored in the storage medium 480 through the information storage unit 460.

According to an exemplary embodiment of the present disclosure, the analysis of the received screen input training information may include the received screen input training information and action content information corresponding to the screen input training information in the scenario D / B 475. It is preferable to check whether there is a correct answer problem or a wrong answer by extracting from.

The process of matching the screen input training information with the action content information is different, but the process of inputting the screen input training information and the time required for inputting the action content information are the same. It is preferable to further analyze whether the processing time can be shortened by comparing or comparing the number of input keys, etc. The system administrator) may be used to change a business processing process through an approval process.

According to another exemplary embodiment of the present disclosure, the analysis of the received screen input training information may include result information to be output after the training using the screen input training information corresponding to the received screen input training information, and the training problem. It is preferable to check the output message data corresponding to the correct answer problem or the incorrect answer problem.

The employee evaluator 455 generates evaluation information about the trained employee with respect to correct problem information and incorrect question information corresponding to the received screen input training information, wherein the generated evaluation information is It is preferable to store the data in the storage medium 480 in association with the employee information through the information storage unit 460.

According to the implementation method of the present invention, the employee evaluation calculates a score using a correct answer problem and a score for an incorrect answer in response to a problem (or a problem requested by the employee) belonging to the employee, the calculation It is preferable to generate the evaluation information including the ranking of each score by classifying the scores, and may be used to provide a reward to the employee in response to the generated evaluation information.

5A and 5B illustrate an operation flow of a screen input training system for analyzing results according to the screen input training according to an exemplary embodiment of the present invention.

5A and 5B illustrate a screen for analyzing results according to a screen input training, which provides a screen input training service from a predetermined training problem processing server 400 to at least one staff terminal 485. Regarding the operation flow of the input training system, a person having ordinary knowledge in the technical field to which the present invention pertains may refer to and / or modify the drawings 5a and 5b to input a screen for analyzing the results according to the screen input training. Various implementation methods for the operational flow of the training system may be inferred, but the present invention includes all the implementation methods inferred, and the technical features are not limited to the implementation methods shown in FIGS. 5A and 5B. No.

5A and 5B, a terminal on the screen input training system shown in FIG. 4 accesses the server through the communication network and connects a communication channel for registering a screen input training problem (500a).

According to an embodiment of the present invention, the communication channel connection process may further include at least one or more steps of logging in to the server from the terminal, and / or joining the server to the server. In the process, the customer information corresponding to the terminal is extracted (or obtained).

In the technical field to which the present invention pertains, the terminal accesses the screen input training problem by accessing the server according to a communication protocol corresponding to the communication network through a predetermined browser program corresponding to the communication network. Since it will be familiar with the technical features for connecting the communication channel for, the detailed description thereof will be omitted for convenience.

When the communication channel for screen input training problem registration is connected between the terminal and the server as described above, the terminal logs in the employee who requested to connect the communication channel to register the screen input training problem to the server through the communication channel. Request a login interface screen (505a), and correspondingly, the server generates (or extracts) a login interface screen including a user interface for inputting (or selecting) the login information in the terminal (510a). The generated (or extracted) login interface screen is transmitted to the terminal through the communication channel (515a).

Thereafter, the terminal processes the login information to be input (or selected) through the user interface included in the login interface screen for inputting (or selecting) the login information (520a).

If the login information is input (or selected) at the terminal (525a), the terminal transmits the login information to the server through the communication channel (530a), and correspondingly the server receives the terminal from the terminal. Information matching with the authentication information for the login information is checked in association with the staff management D / B 465 shown in FIG. 4 (535a).

According to the implementation method of the present invention, the login information is the authentication information such as employee ID information, password, etc. inputted through the employee terminal 485 when the employee terminal 485 is connected to the problem registration server through the communication network. It is preferable to comprise a.

In addition, the login information may be encrypted information by a predetermined encryption process when transmitting from the employee terminal 485 to the problem registration server, in the case of transmitting the encrypted login information from the employee terminal 485, It is preferable to further comprise a function configuration for decrypting the encrypted login information on the problem registration server.

According to the implementation method of the present invention, the authentication process for the login information, in response to the employee ID information included in the login information, check the employee matching the employee information stored in the staff management D / B (465) In addition, it is preferable to check whether the matching authentication information is stored in association with the employee information corresponding to the identified employee.

Those skilled in the art to which the present invention pertains, since they will be familiar with the technical features of the employee authentication, detailed description of the authentication process for the employee, etc. will be omitted for convenience.

If the authentication of the employee is not confirmed (540a), the server generates (or extracts) error information according to the employee authentication error and transmits it to the terminal (545a), and transmits a communication channel connected to the terminal. Process to stop the process afterwards.

On the other hand, if the authentication of the employee is confirmed (540a), the server transmits the user interface screen including the screen input training interface for the screen input training to the terminal and outputs (550a), the provided screen input Check the lab problem to be output on the lab interface (500b).

According to an exemplary embodiment of the present invention, the training problem check for the authenticated employee confirms whether there is a screen input training problem to be provided to the staff, or whether the screen input training problem exists for the employee's work. It is desirable to confirm in conjunction with D / B 475.

According to another exemplary embodiment of the present invention, it is preferable that the training problem check for the certified employee is confirmed in connection with the screen input training problem requested by the employee in connection with the scenario D / B 475.

According to another exemplary embodiment of the present invention, the verification of the training problem for the certified employee is preferable to confirm a predetermined problem to be provided to the employee in the institution operating the training problem processing server 400. In this case, it may be used for an event such as a competition using a predetermined problem.

If there is no training problem (505b), the server generates (or extracts) information indicating that there is no training problem and transmits it to the terminal (510b), after which the process ends.

On the other hand, if there is a training problem (505b), the server outputs the checked training problem to a predetermined area on a user interface screen including a screen input training interface output to the terminal (515b).

According to the implementation method of the present invention, the training problem output processing provides the training problem to the terminal in order to provide the identified training problem to the staff terminal 485 and output the training problem processing server 400 to the terminal. Preferably, the screen input training interface including the checked training problem is output to a predetermined region on the web page.

In addition, the training problem output processing may include at least one screen input training interface including the training problem identified by the training problem output processing unit 435 according to a webpage operating procedure corresponding to the screen input training service. Control the generation of the web document, or extracts at least one or more training problems to be included in the generated web document in the training problem output processing unit 435 to process the web document to be output to the transmitted employee terminal 485 It is desirable to control the thing.

If a person having ordinary technical knowledge in the technical field to which the present invention pertains, the server will be familiar with the technical features of the method for outputting the training problem to the staff terminal 485 in the server, so the detailed description is omitted for convenience. do.

Thereafter, the terminal inputs (or selects) screen input training information including an input value corresponding to an input item output on the screen input training interface through a user interface screen including the output screen input training interface. (520b).

If the screen input training information is input (or selected) (525b), the terminal transmits the screen input training information to the server through the communication channel (530b), and the server receives the received screen input training information. Analyze (535b).

According to the exemplary embodiment of the present invention, the screen input training information may include terminal operation information according to a training problem received from the employee terminal 485. The terminal operation information may be provided through the screen input training interface. At least one input item to be output and at least one input value information corresponding to the input item is preferably included.

In addition, the screen input training information may be encrypted information by a predetermined encryption process when transmitted from the employee terminal 485 to the training problem processing server 400, the screen input encrypted by the employee terminal 485 In the case where training information is transmitted, the training problem processing server 400 may further include a function for decrypting the encrypted screen input training information.

According to an exemplary embodiment of the present disclosure, the analysis of the received screen input training information may include the received screen input training information and action content information corresponding to the screen input training information in the scenario D / B 475. It is preferable to check whether there is a correct answer problem or a wrong answer by extracting from.

The process of matching the screen input training information with the action content information is different, but the process of inputting the screen input training information and the time required for inputting the action content information are the same. It is preferable to further analyze whether the processing time can be shortened by comparing or comparing the number of input keys, etc. The system administrator) may be used to change a business processing process through an approval process.

According to another exemplary embodiment of the present disclosure, the analysis of the received screen input training information may include result information to be output after the training using the screen input training information corresponding to the received screen input training information, and the training problem. It is preferable to check the output message data corresponding to the correct answer problem or the incorrect answer problem.

Subsequently, the server processes the correct answer problem information (or incorrect problem information) generated as a result of the analysis of the received screen input training information in association with the employee information and stores it in the storage medium 480 shown in FIG. 4 (540b). ).

Thereafter, the server preferably evaluates the employee in response to the received correct problem information and the incorrect question information, and the evaluation information corresponding to the employee evaluation is stored in the storage medium 480 in association with the employee information. It is desirable to.

According to the implementation method of the present invention, the employee evaluation calculates a score using a correct answer problem and a score for an incorrect answer in response to a problem (or a problem requested by the employee) belonging to the employee, the calculation It is preferable to generate the evaluation information including the ranking of each score by classifying the scores, and may be used to provide a reward to the employee in response to the generated evaluation information.

According to the present invention, it is possible to easily receive a screen input training opportunity by providing a screen input training service, and present an efficient work processing method in a process of actually applying the same to a task.

In addition, if a more efficient method is entered than the method registered as an answer, it can be registered as a new question answer through administrator approval (or without the administrator's approval), and thus, there is an advantage of suggesting a method for improving a more efficient work processing process. .

Claims (5)

A training information receiving step of receiving the screen input training information when the screen input training information is input and transmitted through a user interface screen including a screen input training interface; A training information analysis step of analyzing the received screen input training information to check whether there is a correct answer or a wrong answer, and comparing the checked correct answer with a previously stored screen input training process; And an information storage step of storing the received screen input training information when the screen input training process is more efficient than the previously stored screen input training process. The method of claim 1, wherein the receiving of the training information comprises: Receiving approval request information when the responsible person approval process is required for the provided training problem; And processing the virtual approval on the received approval request information. The method of claim 1, wherein the storing of the information comprises: And generating evaluation information on the correct answer and incorrect answer information. A computer-readable recording medium having recorded thereon a program for executing the method of claim 1. Means for receiving the screen input training information when the screen input training information is input and transmitted through the user interface screen including the screen input training interface; Means for analyzing the received screen input training information to check whether there is a correct answer or a wrong answer, and comparing the checked correct answer with a previously stored screen input training process; And a means for storing the received screen input training information when the screen input training process is more efficient than a previously stored screen input training process.

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