KR20090000755A - Bus reserving mediation method - Google Patents

Abstract

A chartered bus intermediating method using available chartered bus information stored in a database is provided to inform a user of detailed service information for a chartered bus before a contract and enable a user to pay for the chartered bus to a bus provider reasonably. A chartered bus intermediating method using available chartered bus information stored in a database comprises the following steps. A user contacts a web search engine and inputs a search word in a web page. An optimal data is transmitted to a user terminal. A web server shows a screen to display information and a method for using a chartered bus to the user terminal through a prepared media server. A contract is automatically generated based on the estimate data in the media server.

Description

Bus Reserving Mediation Method

1 to 2 is a flow chart showing the prior art related to freight transportation using a conventional Internet.

3 and 4 is a flow chart showing a conventional tour bus charter service brokering and service guarantee method.

5 is a schematic diagram showing the basic hardware for implementing the bus charter mediation method according to the present invention.

FIG. 6 is a flowchart illustrating a process in which a bus company registers members and registers bus-related data in the present invention. FIG.

7 is a flowchart illustrating a process for executing a vehicle guide, region-specific search mode according to the present invention.

8 is a flowchart illustrating a process for executing an empty vehicle information mode according to the present invention.

9 is an exemplary view of an input window showing the contents of the estimate according to the present invention.

10 is a flow chart for estimating data input for creating a contract by quotation in accordance with the present invention.

The present invention relates to a bus charter brokerage method for efficient operation of a bus and to the convenience of a customer, and more particularly, to a bus charter brokerage method in which an available bus can be selected and used according to specific conditions.

As is well known, a number of service methods have been proposed in the related art for the efficient operation of buses and the convenience of customers.

Such a representative example can be seen by the Republic of Korea Patent Publication (Publication No. 2001-0090183, Name of the invention: Logistics direct transaction service method using the Internet; hereinafter referred to as 'cited invention 1').

As shown in FIG. 1, this is a first step in which a plurality of carriers 30 access a service system 20 using a communication terminal and join as a member;

The carriers registered as members register the tolerance information such as the starting point, the destination, the fare, the contact information, etc. of the vehicle which can be operated by connecting to the communication server 21 of the service system 20 as the communication terminal carried by the member in the service system 20. The service system 20 includes a second step of storing the tolerance information of the carrier 30 in the database 22;

A third step in which the shipper 10 who wishes to transfer the cargo after the second step is connected to the web server 23 through the Internet;

A fourth step of providing the shipper 10 with all the tolerance information stored in the database 22 when the shipper 10 accesses the web server 23;

A fifth step of acquiring contact information of the carrier 30 suitable for his cargo by searching the tolerance information provided by the web server 23;

The sixth step in which the shipper 10 directly contacts the carrier 30 to conclude a logistics transfer contract;

It is configured to allow a plurality of shippers 10 and the carrier 30 to conclude the logistics transfer contract in multiple bundles at the same time.

Therefore, this means that the carrier registers the tolerance information of the vehicle he can operate in the service system, and the shipper accesses the service system through the Internet to search for a suitable carrier for his cargo and then contact the carrier directly to logistic transfer contract. By allowing the shipper to connect to the Internet at any time, the shipper can search for the carrier and conclude the transfer contract so that the shipper can make the logistics transfer contract more conveniently. It is possible to realize economic benefits by not having to pay a fee to an existing intermediary. On the other hand, since this method is applied to the transportation of cargo, there are no specific search conditions such as departure date, arrival date, and vehicle type, so there is not only an unsuitable problem in the bus service brokerage for transporting people, but also the actual contract and payment of fees. Since this is implemented offline, there is a problem that the effect of improving the convenience of commerce business is insufficient.

In addition, a cargo information providing method and a system of a similar type is disclosed in the Republic of Korea Patent Publication (Patent Publication No. 2000-0058868, name of the invention: cargo information providing method and system using the Internet, hereinafter referred to as 'quotation invention 2') As shown in Figure 2, which includes a web server, a cargo information providing website connected to the web server, and a user terminal that can access the website using an internet communication means. An information providing method using an Internet system, the method comprising: accessing an operator website providing freight request information to a user terminal, and performing a key input for a user to select a freight transportation information service on a website at the terminal; A login step of confirming whether the connected user is a registered member of the website; Receiving a key input of the user terminal and outputting a search page of the website; inputting search information into the search page at the user terminal; receiving search information from the user terminal and receiving the search information from the database of the web server. Retrieving the cargo transportation information corresponding to the search information and outputting the result; and performing a key input for selecting specific cargo transportation information from the user terminal by looking at the search result output on the web page, and the web server. Receiving a key input of a user terminal at a and outputting a web page for a transaction conclusion to a website; inputting a corresponding item in an input window of a transaction conclusion web page at the user terminal and transmitting it to a web server; The web server receiving the transaction decision report stores the information in a database and sends a transaction approval message. And transmitting to the user terminal.

The citation invention 2 is to request the freight transport using the Internet, and can easily retrieve the freight transport information, because the freight forwarder and the freight client directly deals with the freight client can transport freight at a lower rate, freight The transporter does not have to pay the introduction fee of the concierge, so the cost reduction effect is expected.

On the other hand, the Cited Invention 2 requires a relatively detailed search condition input such as a boarding point, a drop-off point, a date and time, and a vehicle type, but more detailed quotation data is required for the actual bus charter contract. Not applicable,

This is also because the actual contract and payment of payment fees are implemented offline, there is a problem that the effect of improving the convenience of commerce business is insufficient.

In addition, Korean Patent Laid-Open Publication (Patent Publication 10-2005-0052976, title of the invention: a tour bus charter service brokering and service guarantee method; hereinafter referred to as 'quotation invention 3') has been proposed. Shown.

As can be seen here, Cited Invention 3 relates to the tour bus charter service intermediation and service guarantee method,

Creating a classification table for each service information received from a plurality of bus operators and posting them on a website;

Selecting at least one service information from among a plurality of posted service information by a customer visiting the website;

Confirming payment of a service fee corresponding to the service information selected by the customer;

If the payment of the service fee is confirmed, instructing the bus service provider corresponding to the selected service information to provide a service to the customer;

After the service is provided to the customer, inquiring whether the service contract condition of the bus service provider providing the service is satisfied; And

And determining whether to pay compensation to the customer based on whether the service contract condition is satisfied.

Therefore, it uses the network to broker charter services of tour buses and the quality of service by paying the compensation at the cost paid by the customer when the customer complains about the brokered charter service. Can be guaranteed.

In addition, customers can register their desired tour bus charter service as an auction and compare the price quotes and the contents of services offered by various bus operators to create an environment in which customers can receive high-quality services. do.

Although Citation 3 applies to chartered buses for transporting people, it is important to provide bus operators with a deposit in advance when signing up, and suggest ways to deal with any claims made by consumers in the process of signing and implementing the contract. Unlike the cargo, there is a problem in that it does not provide a search method under various conditions in consideration of the characteristics of the chartered bus, in which the contents of the contract must be specified.

In addition, according to the Invention 3, the bus operator is not only allowed to register once the deposit is deposited, but even if the customer raises an excessive claim, the deposit is paid to the customer, and the bus operator unilaterally deposits it. There is also irrationality to be reduced because the situation is not activated.

The first object of the present invention is to provide a bus charter intermediation method that can reflect various details necessary for bus charter service in the use contract in order to solve such a problem.

It is a second object of the present invention to provide a bus charter brokerage method, wherein a fee paid by a user can be reasonably paid to a bus operator.

In order to achieve the above object, the present invention provides a bus service provider as a member, inputs bus usage data such as region, vehicle type, and service type, and inputs member information and vacant vehicle data of business name, contact information and address. ,

When the customer accesses the website, in the regional search mode, the region, car type, and service type are entered to search for optimal data among the data entered by a plurality of bus operators registered in advance in the database server. If the customer selects this information, a specific quotation data input window is provided to enable the contract to be written, so that various disputes that may occur in the future can be prevented, and the quotation data is transmitted to the corresponding bus service provider. When the corresponding contract is written as a contract between the bus operator and the customer, the charge is made electronically, and the departure point, destination, model, departure date, and arrival date are entered in the search box when the vehicle is found. Based on this, the enemy bus charter accumulated on the database server Search for car-related data and display optimal data, and when the customer selects the travel agency, the travel agency agrees with the customer to determine the fare, thereby making the fare payment, and remittance to the bus company after the aforementioned electronic payment If the customer requests payment before the payment is made, the payment should be made immediately. Otherwise, the payment should be made after a certain period of time, but the payment should be stopped once the customer requests a mediation. Equipped.

Accordingly, in the present invention, in providing a bus charter brokerage service, in particular, it is possible to present a quotation of specific conditions, thereby enabling a faithful contract, and thus, it is possible to present reasonable terms and conditions of use and prevent disputes that may occur later. And a useful effect of minimizing disputes related to payment of fees.

Referring to the present invention in detail by the accompanying drawings as follows.

The configuration of a basic system for implementing the present invention is shown in FIG.

As can be seen from the above, the present invention provides a database server for inputting a variety of data, such as the member information of the bus operator, the region, the vehicle, the type of service that can be provided, the vehicle-related information, and a server for authenticating the bus operator; A media server for constructing web pages by providing multimedia information, such as various audio and video animations such as pictures and photos, to a user's computer monitor;

Mail server for sending and receiving mails for communication between bus operators and users, and various servers connected with TCP / IP (TRANS-MISSION CONTROL PROTOCOL / INTERNET PROTOCOL) to transmit various data to the user's terminal. A web server for receiving,

It is equipped with router and CSU (CHANNEL SERVICE UNIT) for connecting web server and internet. In the present invention as described above, first, a bus company must input various data related to bus charter in a database.

In addition, the present invention is to provide the media server with multimedia information such as audio, video animation, etc. necessary for the user's authentication, region, bus model, service type data input, transmission, etc. provided by the media server to prepare a web page will be.

In addition, the present invention, as shown in Figure 6 to establish a member information database by transmitting a data input form to the monitor to enter a variety of information data for the bus operator to initially enter a variety of information for registration as a member in a non-member state Steps,

Next, the step of establishing a bus-related information database by inputting a region, a vehicle type, a kind of service that can be provided, and the like,

In relation to the vacant cars, a database establishment group is established to input the starting point and the destination, the vehicle type, the departure time, and the estimated arrival time to construct the vacant vehicle related information database.

Subsequently, the user visits the website to which the present invention is applied through the Internet network using his own terminal, and executes the vehicle guide mode, the regional search mode, or the empty car search mode as necessary.

First, when the vehicle guide mode is selected, it is possible to provide the necessary information regarding the difference between the seat and passenger's differentials and seating arrangements, such as the classification of passengers, salon buses, and general vehicles. By doing so, the user acquires the information related to the vehicle before the full search.

In this way, after determining the vehicle type by obtaining the vehicle-related information in the vehicle guide mode, the local bus is searched for a bus near the most convenient among the large number of travel agencies scattered in each region. To this end, it is also possible to search by inputting search data such as region, vehicle type, and types of services that can be provided, and to select and use a list of businesses in each region by inputting a region name.

First, as shown in FIG. 7, when a user selects a search box search step for accessing a web site and inputting search data into a search box, first, the web server recognizes this and operates the database server to enter the database server. It finds the data closest to the search data and transmits the optimal data to the user's terminal. Accordingly, the optimal data is displayed on the terminal screen of the customer, and when the user selects the web server, the web server displays the form provided by the media server prepared in advance on the monitor of the user.

An example of such a quotation form is shown in FIG. As can be seen from the present invention, in the present invention, the exact time of departure and departure, whether the one-way use, the detailed location information of the departure place, the detailed location information of the destination, the number of passengers, the model, the number of people you want to use, the kind of bill you want Enter additional costs and taxes, waypoints, your name, your company name, telephone number, mobile phone number, fax number, email address, and how to respond. The detailed quotation data is input into the contract creation data form previously stored in the media server through the web server, and the contract is automatically generated.

That is, in the present invention, the estimation data is illustrated in detail in FIG. As can be seen, if there is one-way usage data among the quotation data input by the customer, for example, a 70% premium is added to the base rate, and 5% is paid for each companion exceeding one standard. If the type of vehicle used is a premium vehicle, for example, 30% of the basic fare is premium.If there is more than one vehicle, 100% of the total fare per vehicle is surcharged. Calculate the percentage of the total distance traveled by the distance between the stopover and the route, and multiply the base rate per vehicle by a percentage, and calculate the fare based on the contractor's name, contact phone number, email number, and contact method. It will be used as input data to the contractor.

The web server calculates the contract amount based on the contract amount calculation, and combines the personal information such as the person's name, telephone number, and contact method to create a contract, which is sent to both the bus operator and the customer. If necessary, an e-mail will be notified to the bus operator's mobile phone and the customer's mobile phone.

As a result, both the bus service provider and the customer check the contents of the contract through their respective terminals, and the customer pays the charges electronically only when the results are confirmed and both parties send a message to the web server. It is done.

For this purpose, the electronic payment proceeds in the form provided by the media server, and the payment is completed by a known method such as a card or account transfer by being connected to a financial institution by an authentication server.

In this way, after the payment is completed, the payment is notified to both the bus operator and the customer.As a result, a series of buses in which the bus operator contacts the customer and sets an appointment on the offline site to pick up and move people The service will be performed.

After such a series of processes are completed and the service of transporting the personnel to the desired place at the desired time is completed, when the customer connects the terminal to the website according to the present invention and makes a payment request, the transfer is completed to the bus operator. The process will be over. In addition, in this case, if the customer does not take any action, the transfer will be regarded as unsubstantiated at the time when a specific period of time such as 7 days or 10 days has elapsed and will be sent to the bus company.

In addition, if the user objected to the situation that needs to be adjusted, the payment will be stopped and mediated to solve the problem offline.

In addition, when the user does not find the search box in the local search mode and directly specifies a specific area such as Seoul, Gyeonggi, Chungnam, Gyeongnam, Gyeongbuk, Jeonnam, Jeonbuk, Gangwon, and Jeju, the web server is a travel agency classified by region in the database. By "b", "b", "c" in order to be sent to the user's terminal, when the user selects the travel agency, even at this time as shown in Figure 9, the request for quotation and written contract In addition, the contract approval and usage fee of the parties will be completed, and a series of processes will be performed to notify the contracting party and to send the bus to the bus operator upon request of payment or after a certain period of time.

In addition, in the present invention, as shown in FIG. 8, when the user selects the empty vehicle information mode for the empty vehicle information search, a search box may be used or a specific company may be selected.

First, when using the search box, the departure point, the destination, the type of vehicle, the departure date, the arrival date, and whether there is a stop, and by sending these search conditions to the web server, the web server is close to or match the criteria range in the database One or more travel agencies have registered the empty car information and transmit it to the user's terminal. Accordingly, the user's terminal displays the empty car information registered by the corresponding travel agency, which displays the departure point, the departure point, the departure date and time, the arrival point, the arrival point, the arrival date and time, and the fare of the destination. In this case, if the customer designates the travel agency that is most suitable for the user, the web server displays the registration number, model, departure information, arrival information, fare, and other data registered by the travel agency on the database server and the media server. The customer input data such as the user's name, password, phone number, mobile phone, and e-mail address is transmitted to the user's terminal.

Accordingly, when the customer selects a reservation, the customer information data is stored in the database server and notified to the bus operator's e-mail and mobile phone. In this case, the bus operator uses his terminal to access the web server's database server. After confirming the customer's contact information and the information of the selected vehicle, the customer can contact us by e-mail or mobile phone to negotiate the freight charges offline.After confirmation, the bus service provider will notify the agreed freight charges online via the web server. Done.

Subsequently, the user will execute the electronic payment to remit the agreed shipping charges. In this process, as described above, the web server connects with the financial institution's server through the authentication server to enable the payment, or Payment is possible through the transfer.

When the payment is completed, the web server operates the mail server to notify the payment of the payment by the bus operator's e-mail and the text message of the mobile phone. In this case, the bus operator can contact the customer to provide the transportation service. Will be. Even in this case, the bus service provider will perform a series of bus services in which the bus operator will contact the customer, set an appointment, and pick up and move people at the designated place.

After such a series of processes are completed and the service of transporting the personnel to the desired place at the desired time is completed, when the customer connects the terminal to the website according to the present invention and makes a payment request, the transfer is completed to the bus operator. The process will be over. In addition, in this case, if the customer does not take any action, the transfer will be regarded as unsubstantiated at the time when a specific period of time such as 7 days or 10 days has elapsed and will be sent to the bus company.

In addition, if the user objected to the situation that needs to be adjusted, the payment will be stopped and mediated to solve the problem offline.

In addition, there may be a case in which the user wants to view a list of all empty cars registered by the bus operator in the empty vehicle information search mode. In case of such a case, the website according to the present invention will publish the entire list in the order of registration, and if there is something that meets the requirements of the user, the web server designates the corresponding information. The specific information display window and the customer information input window registered by the user are taken from the database server and the media server and transmitted to the user's terminal. At this time, the user checks the specific information and inputs the customer information. In addition, the bus operator and the customer will be notified by e-mail and mobile phone, and the bus operator will use his terminal to check the user's contact information and the empty car information selected by the user from the database server of the web server. Mobile phone Take contact negotiate freight rates with the offline and are notified via the web server to the bus operator after consultation confirmed shipping rates online.

Subsequently, the customer will execute the electronic payment to remit the negotiated shipping fee. In this process, the web server can connect with the financial institution's server through the authentication server to allow the payment, or Payment is possible through the transfer.

When the payment is completed, the web server operates the mail server to notify the payment of the payment by the bus operator's e-mail and the text message of the mobile phone. In this case, the bus operator can contact the customer to provide the transportation service. Will be. Even in this case, the bus service provider will perform a series of bus services in which the bus operator will contact the customer, set an appointment, and pick up and move people at the designated place.

After such a series of processes are completed and the service of transporting the personnel to the desired place at the desired time is completed, when the customer connects the terminal to the website according to the present invention and makes a payment request, the transfer is completed to the bus operator. The process will be over. In addition, in this case, if the customer does not take any action, the transfer is regarded as unsubstantiated at the time when the specified period elapses and is transferred to the bus operator.

In addition, if the user objected to the situation that needs to be adjusted, the payment will be stopped and mediated to solve the problem offline.

In addition, in the present invention, the bus company and the customer to agree to the transportation charges offline, and to inform the website of the amount of the agreement in the case of the vacant car is not easy to match with the customer in the case of the vacant car operation and normal rates In many cases, it is possible to operate without receiving a fare, while the variance of the fare is high, but when the vacant car fare is uniformly selected, ordinary bus carriers have no choice but to dispute the reason for excessive competition. To do that. In addition, the present invention is to reduce and remit some of the amount paid to the bus service provider in the course of operating such a website, and accordingly, the bus service provider is prescribed only when the performance occurs using the website according to the present invention. If you do not have a record of the economic burden does not occur at all, the economic burden can be minimized, and the user can use it conveniently because no additional burden occurs.

In addition, for example, the employees of branch offices scattered in the district may be required to gather in a specific area for the training organized by the head office. For example, it is very difficult to pay the related costs.

In this case, according to the present invention, since the bus operator registered as a member scattered throughout the country registers the charter service-related information, the data of the database server is searched to search for a large number of data under conditions that enable the service to be operated from each province to a specific region. Select and enter the specific quotation data as described above, fill out the contract and send it to the relevant bus service provider, and after carrying out the above-mentioned process of approving the contract contents at the head office and paying the fee electronically, a large number of buses Of course, shipping service is available.

In this way, the present invention can minimize the financial burden because the bus operator only has to pay a fee when there is a track record connecting to the website of the present invention as a member of the present invention, and the user can bear any economic burden. There is no effect, so that it can be used safely and conveniently, and in the case of the occurrence of empty cars, it is possible to provide benefits to both the bus company and the customers by increasing the utilization of the empty cars by providing the optimum detailed information to the customers. There is.

In addition, the present invention is based on the data provided by the bus operator, by using the local search mode and the vehicle information search mode, as well as the use of the bus close to the conditions desired by the customer, of course, the present invention in particular, the bus charter contract In addition to the basic conditions selected for departure, destination, date and time, and other conditions, additional costs such as the detailed location of the departure and destination, the purpose of travel, whether there is a stopover, the number of passengers, the number of vehicles used, whether the bill is issued, whether toll charges, service charges and VAT Based on the presence, waypoint, name of the applicant, contact telephone, fax, e-mail, and contact method, the contract can be concluded in a reasonable amount and conditions. This can be prevented in advance, and the bus company and the customer The two will be able to benefit.

In addition, the present invention can be adjusted in the offline service when a problem occurs in the transportation service performed after the user pays the fee, so that the bus operator does not see the disadvantage unfairly, the interests of the user or bus operator There is a useful effect that can be reasonably adjusted.

Claims (5)

Selecting a search box search step in which a user accesses a website and inputs search data into the search box; Operating the database server to find the data closest to the inputted search data and transmitting the optimal data to the user's terminal; The optimal data is displayed on the terminal screen of the user, and when the user selects the web server, the web server uses the media server prepared in advance to determine the exact time of departure, whether the one-way is used, and the detailed location of the starting point. Information, detailed location information of destination, number of passengers, type of car, number of people you want to use, type of bill you want, additional cost and tax burden, waypoint, name of customer, company name, phone number, mobile phone number A screen for entering a fax number, an email address, and a reply method is sent; The contract is automatically created in the media server based on the quotation data, When both the bus operator and the customer check the contents of the contract through their respective terminals, the customer pays the charges electronically only when the results are confirmed and both parties send a message to the web server to approve the contract. Steps, Bus charter brokerage method characterized in that after the payment is completed, the payment is notified to both the bus operator and the customer. The method of claim 1, After the above-mentioned offline transportation service is completed normally, when the customer connects the terminal to the website according to the present invention and makes a payment request, the transfer is completed to the bus operator; Sending money to the bus operator at a specified time period; If the user objected to the bus charter brokerage method characterized in that it has a step for conducting an arbitration to solve the problem offline. When a user accesses the website, directly designates a specific area such as Seoul, Gyeonggi, Chungnam, Gyeongnam, Gyeongbuk, Jeonnam, Jeonbuk, Gangwon, and Jeju, A step in which the web server organizes the travel agencies classified by region in the database in the order of "ㄱ", "ㄴ", "ㄷ" and sends them to the user's terminal, Selecting the travel agency by the customer from the travel agency list, Operating the database server to find the data closest to the inputted search data and transmitting the optimal data to the user's terminal; The optimal data is displayed on the terminal screen of the user, and when the user selects the web server, the web server uses the media server prepared in advance to determine the exact time of departure, whether the one-way is used, and the detailed location of the starting point. Information, detailed location information of destination, number of passengers, type of car, number of people you want to use, type of bill you want, additional cost and tax burden, waypoint, name of customer, company name, phone number, mobile phone number A screen for entering a fax number, an email address, and a reply method is sent; The contract is automatically created in the media server based on the quotation data, When both the bus operator and the customer check the contents of the contract through their respective terminals, the customer pays the charges electronically only when the results are confirmed and both parties send a message to the web server to approve the contract. Steps, Bus charter brokerage method characterized in that after the payment is completed, the fact of the payment is notified to both the bus operator and the customer. Selecting a vehicle information mode for retrieving the vehicle information by accessing the website of the user; Search window designation step that designates departure, destination, vehicle type, departure date and arrival date, and empty car information registered by one or more travel agencies whose web server is close to or matching the criteria range in database according to search condition. Transmitting to the terminal of, Designating a travel agency that the customer deems most appropriate to them; On the web server, the database server and the media server display the registration number, vehicle model, departure information, arrival information, fare, and other data registered by the travel agency, as well as the user's name, password, phone number, mobile phone, email address, etc. Transmitting the customer information data of the user to the terminal of the user; The customer information data entered by the user is notified to the bus operator's e-mail and mobile phone; The bus operator confirms the customer's contact information and the information on the free car selected by the customer, negotiates the freight rate with the customer offline, and notifies the web server of the confirmed freight rate online; The electronic payment of the agreed freight rate by the customer, When the customer requests a payment or when a certain period of time has passed, the transfer is completed to the bus operator; Bus charter brokerage method characterized by conducting off-line arbitration in case of a customer objection. When the customer selects the empty vehicle information search mode, displaying all empty vehicle lists registered by the bus operator in the order of registration; Selecting a travel agency that meets the requirements of the customer, The web server displays the registration number, model, departure information, arrival information, fare, and other data registered by the travel agency on the database server and media server, as well as the user's name, password, phone number, mobile phone, email address, etc. Transmitting the customer information data of the user to the terminal of the user; The customer information data entered by the user is notified to the bus operator's e-mail and mobile phone; The bus operator confirms the customer's contact information and the information on the free car selected by the customer, negotiates the freight rate with the customer offline, and notifies the web server of the confirmed freight rate online; The electronic payment of the agreed freight rate by the customer, When the customer requests a payment or when a certain period of time has passed, the transfer is completed to the bus operator; Bus charter brokerage method characterized by conducting off-line arbitration in case of a customer objection.

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