KR20070078565A - Apparatus and method of offense call report in private branch exchange system - Google Patents

Abstract

A method and an apparatus for reporting a malicious call in a private switching system are provided to enable an extension subscriber not only to reject a malicious call, but also to rapidly and conveniently report information about the phone number from which a malicious call is originated to an associated illegal spam processing center. A private switching system comprises a plurality of extension terminals and a private exchange(200). Each of the extension terminals provides reception denial information or victim information related to a received traffic call according to each extension subscriber's selection. The private exchange(200), if reception denial information is provided from an extension terminal, stores origination phone number information of the traffic call as malicious phone number information together with information about the time when the traffic call is received. Also the private exchange(200) reports the malicious call by transmitting the malicious phone number information and the reception time information to a report center.

Description

Apparatus and method of offense call report in private branch exchange system}

1 is a block diagram illustrating a private exchange system according to a preferred embodiment of the present invention.

2 is a block diagram illustrating a private exchange in accordance with a preferred embodiment of the present invention.

3 is a flowchart for explaining a malicious telephone call method of a private exchange system according to a preferred embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

110: digital terminal 120: IP terminal

130: WLAN terminal 200: private switch

210: extension interface unit 220: database

230: central processing unit 240: voice report processing unit

250: mail report processing unit 260: web report processing unit

300: administration server 400: mail server

500: access point 600; Web server

The present invention relates to a malicious telephone report method and a device of the private switching system.

The private exchange system refers to a system having a private exchange such as a key phone system, which connects a call received from an external telephone network with an extension terminal connected to an extension telephone network or an extension network, or connects a call call between extension terminals.

Such a method for preventing malicious telephone calls in a private exchange system includes setting preset malicious telephone number information (for example, illegal advertisement telephone number information), and making outgoing telephone number information of an incoming call call of the private exchange system. Pre-set malicious phone number information is only a passive method of rejecting an incoming call.

Therefore, the private exchange system rejects incoming calls, but can not only request continuous telephone calls from outside for malicious purposes, but also fundamentally prevents malicious telephone calls.

Therefore, the present invention was devised to solve the above problems, and if there is a malicious telephone call in the private exchange system, the malicious telephone call can be automatically reported to a national agency or a notarized agency that can respond to illegal spam. It is an object of the present invention to provide a malicious telephone reporting method and apparatus thereof of a private switching system.

The private switching system according to an aspect of the present invention for achieving the above object is, at least one or more extension terminals for providing information on the rejection or victim information for a call received according to the selection of the extension subscriber, and from each extension terminal When the call reject information is provided, it stores the outgoing call number information of the call call, the malicious phone number information, the reception time information of the call call, and transmits the malicious telephone number information and the reception time information to the call center. Include an exchange to declare.

Each extension terminal according to the present invention provides at least one or more victim information among victim phone number information, personal identification information, or damage type information of a subscriber which has been rejected.

Each extension terminal according to the present invention accesses a web page by accessing a voice report information to report through a voice call to a report center, mail report information to send a report to a report mail server of a report center, or a report web server of a report center. Provides at least one form of report information of the web report information to be reported through.

The switch according to the present invention is connected to each extension terminal through a network, and includes an extension interface unit for receiving the rejection information, the victim information, or the report type information from the extension terminal, and the victim information and the malicious telephone number received through the extension interface unit. A database storing information, reception time information, telephone number information of the notification center, address information of the notification mail server, or address information of the notification web server, and the call forwarding information number of the call when receiving the rejection information through the extension interface unit. Information is stored in the database as malicious telephone number information, and malicious telephone number information, reception time information, or the like using the telephone number information of the notification center, the address information of the notification mail server, or the address information of the notification web server according to the report type information. We include central processing unit to report victim information .

The central processing unit according to the present invention, if the report type information is voice report information, sets up a voice call with phone number information of the report center, and reports the voice report processing unit that reports malicious phone number information, reception time information or victim information, and the report. If the form information is the mail report information, the mail report processing unit that sends the report mail including malicious telephone number information, reception time information or victim information to the address information of the report mail server, and the report web server if the report form information is the web report information. And a web report processing unit for accessing the report web server using the address information of the user, and registering and reporting malicious telephone number information, reception time information, or victim information on the report web page of the report web server.

The private exchange system according to the present invention comprises a mail server for creating an e-mail containing malicious telephone number information, reception time information, or victim information included in a mail request message received from an exchange, and transmitting the mail to a notification mail server; The web server further includes a web server that accesses the report web server and registers malicious phone number information, reception time information, or victim information in the report web page of the report web server.

Each of the extension terminals according to the present invention may be any one of a digital terminal connected to a switch and a digital line network, an IP terminal connected through a local area network (LAN), or a WLAN terminal connected to a wireless LAN (WLAN) through an access point. Is the terminal.

According to another aspect of the present invention, a malicious telephone reporting method of a private switching system including at least one extension terminal and an exchange includes: telephone number information of a notification center to which the exchange reports malicious telephone number information, address information of a notification mail server, or Storing the address information of the calling web server, and if there is a rejection from the subscriber of the extension terminal for the call received from the external telephone network, storing the outgoing telephone number information of the call as malicious telephone number information and receiving the call. Storing the time information and checking the report type information selected by the subscriber, and a) establishing a voice call with the telephone number information of the call center, if the voice report information, reports the malicious telephone number information and the reception time information. , b) the mail notification information, the malicious phone number as the address information of the notification mail server. Sending a notification mail including the information and the reception time information, and c) if the web notification information is included, accessing the notification web server using the address information of the notification web server and reporting malicious telephone number information and reception time information. do.

In the storing of the information according to the present invention, the reception time information and the victim information are stored in the form of a table for each outgoing telephone number information of at least one call that the subscriber rejects.

The storage of the victim information according to the present invention stores at least one or more pieces of damage phone number information, personal identification information or damage type information input by the subscriber.

In a voice call according to the present invention, when a voice call is established with a call center, voice information corresponding to malicious phone number information, reception time information, or victim information is transmitted in the order required by the call center.

The transmission of the notification mail according to the present invention includes the steps of the exchange transmitting a mail request message including malicious phone number information, reception time information, or victim information to the mail server, and the mail server containing the malicious phone number included in the mail request message. Comprising the information, the reception time information or the victim information including the step of transmitting the mail to the notification mail server.

In the report through the report web server according to the present invention, the exchange accesses the report web server through the web server, and registers malicious telephone number information, reception time information, or victim information in the report web page of the report web server. It includes.

Hereinafter, with reference to the accompanying drawings, a method and a device for reporting a malicious call in a private exchange system according to the present invention will be described in detail.

1 is a block diagram illustrating a private exchange system according to a preferred embodiment of the present invention.

Referring to FIG. 1, the private exchange system according to the present invention includes a private exchange 200, a plurality of extension terminals 110, 120, and 130, that is, a digital terminal 110, an IP terminal 120, and a WLAN terminal 130. ), An access point 500, a management server 300, a mail server 400, and a web server 600.

The private exchange 200 connects a call received from an external telephone network to the extension terminals 110, 120, and 130, which are called terminals, or connects the call calls between the extension terminals 110, 120, and 130.

The extension terminals 110, 120, and 130 are a plurality of digital terminals 130 connected to a private telephone exchange 200 and an internal telephone network such as a digital line network, and a plurality of digital terminals 130 connected to a private exchange 200 and a network such as a LAN. IP terminal 130, private switch 200 and a plurality of WLAN terminals 130 through each access point 500.

Each digital terminal 110 is connected to the private exchange 200 through an internal telephone network, and each IP terminal 130 is connected to the private exchange 200 through a LAN.

Each access point 500 is connected to the private switch 200 via a LAN and is connected to a plurality of WLAN terminals 130 through a WALN.

The access point 500 converts a wireless signal received from the WLAN terminal 130 through a WLAN into a wired signal and transmits the wired signal to the private exchange 200, and converts the wired signal received from the private exchange 200 into a wireless signal. The WLAN terminal 130 transmits, that is, the access point 500 processes the interface function of connecting each WALN terminal 130 to the private exchange 200 through the LAN.

The management server 300 is connected to the private exchange 200 via a LAN, and allows the administrator of the private exchange system to manage the functions / states of the private exchange 200.

That is, the management server 300 sets / manages the functions of the private exchange 200 according to the administrator's selection.

The mail server 400 creates a mail by using each information included in the mail request message received from the private exchange 200, and transmits the mail to the destination server through the Internet network.

The web server 600 allows the private exchange 200 to access a server providing a web service through the Internet. Here, the receiving server and the server providing the web service may be servers operated by an illegal spam response center.

If the subscriber of the extension terminal 110, 120, 130 receives a malicious telephone call from the external telephone network, the subscriber of the extension terminal 110, 120, 130 receives the corresponding outgoing telephone number information by using the extension terminal 110, 120, 130. ) As a malicious telephone number information, and select whether to report malicious telephone calls through an external telephone network, by e-mail or via a web page.

At this time, the extension terminal (110, 120, 130) may be provided with a plurality of function keys (receipt rejection key, report method key) and selection key (information input key), the subscriber is the extension terminal (110, 120, 130) Through a plurality of keys provided in the victim information, for example, the victim phone number information and personal information of the victim, the damage type (voice mailbox or counselor) and the like can be registered in the private exchange 200.

The private exchange 200 registers the outgoing telephone number information as malicious telephone number information when the subscriber rejects the call through the extension terminals 110, 120, and 130, and stores the occurrence time information when the corresponding call is received. .

When the subscriber selects the voice report, the private exchange 200 transmits the voice information based on the registered malicious telephone number information, the occurrence time information, and the victim information to the illegal spam response center. For example, in Korea, the private exchange 200 requests a call to the Korea Information Security Agency (KISA) 's illegal spam response center '02 -1336', and when a phone call is made, malicious phone number information, occurrence time information and victims By sending the voice information corresponding to the information, the malicious telephone number information is reported.

On the other hand, when the subscriber selects a mail report, the private exchange 200 transmits a mail request message including registered malicious telephone number information, occurrence time information, and victim information to the mail server 400. At this time, the address of the destination server is set as the notification mail server of the illegal spam response center in the mail request message.

In addition, when the subscriber selects the web report, the private exchange accesses the report web server of the illegal spam response center (for example, www.spamcop.or.kr) to register registered malicious phone number information, time of occurrence information and victims. Register the information on the web page and report it.

At this time, the private exchange 200 may access the report web server through the web server 600 and register and report malicious telephone number information, occurrence time information, and victim information registered on the web page of the report web server. Can be.

In addition, the private exchange 200 may report to the report center of the country when a malicious call call is received from abroad.

2 is a block diagram illustrating a private exchange in accordance with a preferred embodiment of the present invention.

2, the private exchange 200 according to the present invention includes an extension interface unit 210, a central processing unit 230, and a database 220, and the central processing unit 230 includes a voice report processing unit 240. ), A mail report processing unit 250 and a web report processing unit 260.

The extension interface unit 210 connects to the extension terminals 110, 120, and 130 through an extension telephone network or a LAN, and receives a signal according to a function selected by the subscriber through the extension terminals 110, 120, and 130. In this case, the signals received from the extension terminals 110, 120, and 130 may be reception rejection signals, voice report signals, mail report signals, web report signals, victim information signals, and the like.

The database 220 stores malicious phone number information, occurrence time information, and victim information for which subscribers of the extension terminals 110, 120, and 130 choose to opt out, phone number information of an illegal spam response center, and a report mail server. Mail address information and report web server address information. The database 220 may store voice information corresponding to each stored information.

The central processing unit 230 connects the call received from the external telephone network to the receiving extension terminals 110, 120, and 130, and if the rejection is selected from the corresponding extension terminals 110, 120, and 130, the calling telephone number information of the call is received. It registers as malicious telephone number information in the database 220, and stores occurrence time information when a call is received.

In addition, the central processing unit 230 receives the subscribers using the extension terminals 110, 120, and 130, and registers the victim information (the damage telephone number information, the personal information of the victim, the damage type), and the like, which are registered by the subscriber. ).

When the subscriber selects a voice report, the central processing unit 230 transmits the registered malicious phone number information, the occurrence time information, and the voice information according to the victim information to the illegal spam response center. For example, in Korea, the private exchange 200 requests a call to the illegal spam response center '02 -1336 ', and when a phone call is made, transmits voice information corresponding to malicious telephone number information, occurrence time information, and victim information. To report a malicious telephone number.

Meanwhile, when the subscriber selects the mail report, the central processing unit 230 transmits a mail request message including registered malicious phone number information, occurrence time information, and victim information to the mail server. At this time, in the mail request message, the address information of the destination server is set as the address information of the notification mail server of the illegal spam response center.

In addition, when the subscriber selects the web report, the central processing unit 230 connects to the report web server of the illegal spam response center (for example, www.spamcop.or.kr), and registers the registered malicious phone number information and generation time. Report information and victim information.

That is, when the subscriber selects a voice report, the voice report processing unit 240 of the central processing unit 230 requests a call to '02 -1336 ', which is a telephone number of an illegal spam response center stored in the database 220, When the call is made, the database 220 corresponding to the malicious telephone number information, the time of occurrence information, and the victim information is searched, the voice information is transmitted in the order required by the illegal spam response center, and the malicious telephone number information is reported.

On the other hand, when the subscriber selects the mail report, the mail report processing unit 250 transmits the mail including registered malicious phone number information, occurrence time information and victim information to the address information of the report mail server stored in the database 220. The mail request message is transmitted to the mail server 400 as much as possible.

In addition, when the subscriber selects the web report, the web report processing unit 260 accesses the address information of the report web server of the illegal spam response center, and reports registered malicious telephone number information, occurrence time information, and victim information.

3 is a flowchart illustrating a malicious call reporting method of a private exchange system according to a preferred embodiment of the present invention.

Referring to FIG. 3, the private exchange 200 of the private exchange system stores telephone number information of an illegal spam response center, address information of a report mail server, and address information of a report web server (S 100).

In addition, the private exchange 200 connects the call received from the external telephone network to the receiving extension terminal (110, 120, 130) (S 110).

If the call call to which the extension subscriber is connected is a phone call for a malicious purpose, the reception call is selected through the extension terminals 110, 120, and 130. The private exchange 200 registers outgoing telephone number information of the corresponding call as malicious telephone number information when the rejection is selected from the extension terminals 110, 120, and 130, and stores the occurrence time information of the calling call (S 120). .

In addition, the private exchange 200 is a malicious telephone call to the victim information (for example, damage telephone number information, personal information of the victim and damage type information) input by the extension subscriber through the extension terminals (110, 120, 130) Store by number information.

At this time, the private exchange 200 stores the outgoing telephone number information, the occurrence time information, and the victim information of each call in the form of a table when the plurality of rejections are selected from the at least one or more extension terminals 110, 120, and 130 (S). 130).

The private exchange 200 checks whether the extension subscriber selects a malicious telephone signal through the extension terminals 110, 120, and 130.

That is, the private exchange 200 confirms whether or not the subscriber selects the voice report (S 140), and if the voice report is selected, the telephone number of the illegal spam response center is called, and when the telephone call is made, the registered The malicious phone number information, the occurrence time information and the voice information according to the victim information are transmitted to the illegal spam response center (S 150).

On the other hand, the private exchange 200 checks whether the subscriber selects the mail report (S 160), and if the mail report is selected, the mail request message including the registered malicious telephone number information, the occurrence time information and the victim information Send to the mail server 400. At this time, the address of the destination server is set as the notification mail server of the illegal spam response center in the mail request message.

In addition, the mail server 400 creates an email including malicious phone number information, occurrence time information, and victim information included in the mail request message, and transmits the mail to the notification mail server of the illegal spam response center (S 170).

In addition, the private exchange 200 checks whether or not the subscriber selects the web report (S 180), and if the web report is selected, the private exchange 200 accesses the report web server of the illegal spam response center, and generates registered malicious telephone number information. The time information and the victim information are registered and reported on the web page of the report web server (S 190).

Meanwhile, the private exchange 200 may report malicious telephone number information by accessing a voice, mail, or web page to a notification center of a corresponding country if the calling telephone number information of a call received from a foreign country is malicious telephone number information.

In the above detailed description of the present invention, for example, a case in which the private telephone exchange registers and reports the outgoing telephone number information of the received call as malicious telephone number information has been described, but other extension terminals or separate servers are malicious. The same applies to registering and reporting phone number information.

As described above, according to the present invention, in the private exchange system, the subscriber can not only refuse the malicious telephone call but also report the malicious telephone number information quickly and conveniently to the illegal spam response center.

Claims (14)

In the private exchange system, At least one or more extension terminals which provide the rejection information or the victim information for the incoming call according to the extension subscriber's choice; When the rejection information is provided from each of the extension terminals, malicious call number information and call time information of the call call are stored, and the malicious call number information and the reception time information are transmitted to a call center. And a switch for reporting the malicious telephone number information. According to claim 1, wherein each extension terminal, And at least one victim information of victim phone number information, personal identification information, or damage type information of the subscriber which has been unsubscribed. According to claim 1, wherein each extension terminal, Voice report information to report via voice call to the report center, mail report information to send a report to the report mail server of the report center, or web report to access the report web server of the report center to report through a web page A private exchange system that provides at least one form of report information. The method of claim 1, wherein the exchanger, An extension interface unit connected to each extension terminal through a network to receive the rejection information, victim information, or report type information from the extension terminal; A database for storing the victim information, the malicious telephone number information, the reception time information and the telephone number information of the report center, the address information of a report mail server, or the address information of a report web server, received through the extension interface unit; When the reception rejection information is received through the extension interface unit, the call forwarding information number information of the call is stored in the database as the malicious telephone number information, and the telephone number information of the notification center and the notification mail according to the notification type information. And a central processing unit for reporting the malicious telephone number information, the reception time information, or the victim information using the address information of the server or the address information of the report web server. The method of claim 4, wherein the central processing unit, If the report type information is voice report information, a voice report processing unit for setting up a voice call with phone number information of the report center to report malicious phone number information, reception time information or the victim information; An email report processing unit which transmits a notification mail including malicious telephone number information, reception time information or the victim information to address information of the notification mail server if the notification form information is mail notification information; If the report type information is web report information, access is made to the report web server using the address information of the report web server, and the malicious telephone number information, the reception time information, or the victim information is displayed on the report web page of the report web server. Private exchange system including a web report processing unit to register and report. The private exchange system of claim 1, A mail server for creating an e-mail containing the malicious telephone number information, the reception time information, or the victim information included in the mail request message received from the exchange, and transmitting the mail to a notification mail server; And a web server for allowing the exchange to access the report web server and register the malicious telephone number information, the reception time information, or the victim information in the report web page of the report web server. According to claim 1, wherein each extension terminal, And a digital terminal connected to the switch via a digital line network, an IP terminal connected through a local area network (LAN), or a WLAN terminal connected to a wireless LAN (WLAN) through an access point. In the malicious telephone reporting method of the private switching system including at least one extension terminal and the exchange, Storing, by the exchange, telephone number information of a notification center, which reports malicious telephone number information, address information of a notification mail server, or address information of a notification web server; If there is a rejection from the subscriber of the extension terminal for a call received from an external telephone network, storing the outgoing telephone number information of the corresponding call as malicious telephone number information and storing the reception time information of the call; Check the report type information selected by the subscriber, a) if the voice report information, establish a voice call with the telephone number information of the report center, report the malicious telephone number information and the reception time information, b) if the mail notification information, send a notification mail including malicious telephone number information and reception time information to the address information of the notification mail server; and c) reporting the malicious telephone number information and the reception time information by accessing the notification web server using the address information of the notification web server, if the web notification information is the web notification information. The method of claim 8, wherein the storing of each piece of information comprises: And storing the reception time information and the victim information in a table form for each outgoing telephone number information of at least one call that the subscriber rejects. The method of claim 9, wherein the storage of the victim information, And storing at least one or more pieces of damage telephone number information, personal identification information, or damage type information input by the subscriber. The method of claim 8, wherein the extension terminal, Malicious of the private switching system, which is any one of a digital terminal connected to the switch and a digital line network, an IP terminal connected through a local area network (LAN), or a WLAN terminal connected to a wireless LAN (WLAN) through an access point. How to file a call. The method of claim 8, wherein the report via the voice call, And when a voice call is established with the notification center, transmitting the voice information corresponding to the malicious telephone number information, the reception time information, or the victim information in the order required by the notification center. The method of claim 8, wherein the notification mail is sent, An exchange by the exchange to send a mail request message including the malicious telephone number information, reception time information or victim information to a mail server; And generating, by the mail server, the mail including the malicious phone number information, the reception time information, or the victim information included in the mail request message, and transmitting the mail to the notification mail server. . The method of claim 8, wherein the report via the report web server, The exchange accessing a report web server through a web server; And registering the malicious telephone number information, the reception time information, or the victim information on the notification web page of the notification web server.

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