KR20060110709A - The united solution for an increase of which the customer management and affiliation shop - Google Patents

Abstract

An integrated solution for managing customers and increasing sales of a member shop is provided to make the customers continuously use a credit card and points by offering a coupon according to point information stored in a wired/wireless terminal linked with a smart card or an IC chip, and encash the points and offer cash to the customer. The member shop installs the wired/wireless terminal storing the integrated solution. The smart card or the IC chip linked with the wired/wireless terminal is provided to the customers. The customer receives point accumulation particulars from the member shop when the customer settles a goods or service charge at the member shop. The customer checks the points and point use particulars in the web by connecting to a central database. The central database and a banking institution encash the points of the customer and offer the cash to the customer through an ATM(Automated Teller Machine) by linking with a virtual account of the customer.

Description

The united solution for an increase of which the customer management and affiliation shop}

1 is a schematic diagram illustrating the point utilization by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 2 is a schematic diagram showing the use of point coupons by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 3 is a schematic diagram showing the use of electronic gift certificates by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 4 is a schematic diagram showing the use of the point bank by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 5 is a schematic diagram illustrating the trauma management by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 6 is a schematic diagram illustrating the reservation management by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 7 is a schematic diagram showing the credit card payment by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 8 is a schematic diagram showing the cash receipts by the integrated solution for customer management and merchant sales increase according to the present invention

Figure 9 is a schematic diagram showing the sales information of the merchant by the integrated solution for customer management and merchant sales increase according to the present invention

The present invention is an integrated solution for customer management and merchant sales increase is an integrated solution for customer management and merchant sales increase in on / offline merchants and a solution that can contribute to various customer management, marketing and sales increase with the solution top terminal. .

On-line and off-line merchants located in the contact area with customers should provide a wide range of services to visiting customers.In response, integrated solution systems for customer management and merchant sales increase are required to operate point cards, which are essential means of customer management. To provide integrated solutions and solution top wired / wireless terminals.

Point earning method and system using coupons that are implemented in existing merchants pay a sticker coupon as a means for customers to purchase goods or earn a certain percentage of the service fee as a point, and collect the points to the customer By accumulating, the customer relates to a method and system for earning points using coupons that enable the customer to receive goods, services and cash based on the accumulated points.

At present, there is a great change in information and transactions due to the development of the Internet-based network, and the era of sharing all information and trading without borders is approaching rapidly.

In addition, the creation of virtual spaces through the network has brought about various services and online real-time transactions in these virtual spaces, and it is also possible to activate online real-time and various agency services as well as specialized information and electronic commerce online. It's happening.

In general, a customer who wants to purchase a product purchases a product at a retail store that sells the product, and pays by presenting cash or a credit card to pay for the product purchased by the customer.

The distributors can provide the membership card to customers for differentiation and customer management from other distributors, and give a portion of the payment amount of the product purchased by the customer as a points to be used as a free gift and a product payment amount to customers who have a certain point or more. Provide earned service.

Therefore, the integrated solution for customer management and merchant sales increase of the present invention is a solution and solution that can implement the point card operation, which is an essential means of customer management, and integrated itself, unlike point earning ceremony for existing customers. It provides a solution that can withdraw cash from the ATM device through the virtual account given to the point card points earned on the point card through the above process.

The present invention also provides an electronic gift certificate operating solution and solution that can issue and operate a gift voucher (card type) directly at an affiliated store. And the solution for the instant ticketing of the integrated solution and solution Topi's wired / wireless terminals without the hassle-free production request. Provide for inclusion.

In addition, in the affiliated shops, customers can use points and coupons to transfer points and coupons accumulated in points and coupons to the customer's loyalty points coupon solution and the points of each partner's dispersed customers of our customers points Provide point bank solution that can be transferred to the card to the integrated solution and solution top wired / wireless terminal, and the merchant can use the merchant to make a credit payment by granting a limit to the customer itself. Provides the inclusion of credit-only payment card solutions in integrated solutions and solution top-level wired / wireless terminals.

In addition, it provides a travel and restaurant reservation solution for customers that can deliver customer's online reservation contents through integrated solution and solution top-tier wired / wireless terminal, and provides credit card payment solution and cash receipt issuance solution of existing terminals. Provide what is mounted.

The integrated solution and the wired / wireless terminal equipped with the integrated solution are installed in the affiliated store, and the customer and the customer can install the solution and the solution in the real-time affiliated store by the information network and the telecommunications company and the card company. It is to provide a way to pay through the terminal.

Provides a solution and a solution-based wired / wireless terminal that can independently and integrally execute the point card operation, which is an essential means of customer management, and the points accumulated in the point card through the above process through the virtual account assigned to the point card Provide a solution to withdraw cash from the device,

The present invention also provides an electronic gift certificate operating solution and solution that can issue and operate a gift voucher (card type) directly at a merchant integrated and integrated with the solution and solution top wired / wireless terminal, and the integrated solution. And the solution for the instant ticketing of the integrated solution and solution Topi's wired / wireless terminals without the hassle-free production request. Provide for inclusion,

In addition, in the affiliated shops, customers can use points and coupons to transfer points and coupons accumulated in points and coupons to the customer's loyalty points coupon solution and the points of each partner's distributed affiliates of our customers Provide point bank solution that can be transferred to the card to the integrated solution and solution top wired / wireless terminal, and the merchant can use the merchant to make a credit payment by granting a limit to the customer itself. Provides the inclusion of credit card payment card solution in the integrated solution and solution top wired / wireless terminal,

In addition, it provides a travel and restaurant reservation solution for customers that can deliver customer's online reservation contents through integrated solution and solution top-tier wired / wireless terminal, and provides credit card payment solution and cash receipt issuance solution of existing terminals. The purpose is to provide customers with integrated solution wired / wireless terminals equipped with all the solutions provided to them to manage their customers, provide high service for them, and increase sales of merchants that can occur at the same time. I am doing it.

The present invention for achieving the above object relates to an integrated solution for customer management and merchant sales increase, there is a central database that records the customer's point information, smart card (or magnetic card) that can be mounted points Alternatively, the IC chip and the smart card (or magnetic card) or a wired / wireless terminal interworking with the IC chip are located in a merchandise or service provider, and the smart card in performing payment processing for the provision of goods or services from a customer. (Or magnetic card) or points in the wired / wireless terminal interworking with the IC chip through the central database to create or earn points and provide points, and the customer's point inquiry and point usage inquiry can be checked on the web. Build a website, and use the customer's smart card (or Magnetic card) or IC chip allows central databases and financial institutions to link points with customers' virtual accounts and withdraw points by cashing out points for customers using automated devices (ATM / CD). .

In addition, there is a central database in which the customer's point information is recorded, and a smart card (or magnetic card) or IC chip capable of mounting points, and a wired / wireless terminal interworking with the smart card (or magnetic card) or IC chip. Is located in a store that provides goods or services, and in the process of payment processing for goods or services provided by a customer, a point coupon issued by a point coupon is issued by a merchant or a store providing a smart card (or a magnetic card) or Check the point information in the wired / wireless terminal linked with the IC chip through the central database to generate or earn point coupons, and create a website where you can check the creation of point coupons and the accumulation of point coupons on the web. Build the customer's smart card (or magnetic car) D) Alternatively, through the IC chip, the central database and the financial institution can link with the customer's virtual account to earn points by using the automated device to cash out the customer's point accumulation.

In addition to issuing the point coupon, Internet voucher information, such as issuance of electronic vouchers issued by issuing electronic vouchers, use of electronic vouchers, charging electronic vouchers, and checking balances of electronic vouchers, can be obtained through the central database. Through the network, customers can check on the web and provide information on electronic gift certificates.

In addition, the point bank of the central database is included to be transferred to the customer's smart card (or magnetic card) or IC chip of the customer's distributed affiliates through the central database and output to wired / wireless terminals. to provide.

In addition, through the customer's central database, the merchant itself grants a payment limit to the customer so that a credit-only system capable of making a payment with a smart card (or magnetic card) or IC chip can be output to the wired / wireless terminal. The information exchange between the database and merchants will include a credit card payment solution.

In addition, when customers request reservation services such as travel and restaurants through the internet and affiliated stores, linking reservation service of affiliated stores through central database or central database with wired / wireless terminals using smart card (or magnetic card) or IC chip It includes what is provided.

In addition, according to the present invention, the points earned provided by the customer's smart card (or magnetic card) or a wired / wireless terminal interworking with the IC chip is not limited thereto, and the general coupons, discount coupons, electronic lotteries, tickets and electronic gift certificates, etc. It is stated that it can be replaced.

In addition, according to the present invention, the integrated solution for increasing customer management and merchant sales may support credit card authorization in connection with a credit card company or a value added network (VAN) company.

In addition, according to the present invention, the integrated solution for the customer management and merchant sales increase may provide for issuing the cash receipt approval through the computer linkage with the cash receipt operator in accordance with the request of the cash receipt of the customer.

In addition, according to the present invention, the affiliated merchant through the integrated solution for the customer management and merchant sales increase, the VAN company or cash receipt linked with the credit card company and the IRS in the result of payment processing for the goods or services provided by the customer Receive the sales information of the affiliated store through the central database with the information approved by the operator can provide the merchant owners with a service that can query the real-time sales history through the web or wired / wireless terminal.

In the present invention, various embodiments are presented according to the organic combination of the above components, and each embodiment will be described in more detail with reference to the accompanying drawings.

1 is a schematic diagram showing the point utilization by the integrated solution for customer management and merchant sales increase according to the present invention,

Figure 2 is a schematic diagram showing the use of point coupons by the integrated solution for customer management and merchant sales increase according to the present invention,

3 is a schematic diagram showing the use of electronic gift certificates by the integrated solution for customer management and merchant sales increase according to the present invention,

Figure 4 is a schematic diagram showing the use of the point bank by the integrated solution for customer management and merchant sales increase according to the present invention,

Figure 5 is a schematic diagram of the trauma management by the integrated solution for customer management and merchant sales increase according to the present invention,

Figure 6 is a schematic diagram illustrating the reservation management by the integrated solution for customer management and merchant sales increase according to the present invention,

7 is a schematic diagram illustrating a credit card payment by an integrated solution for increasing customer management and merchant sales according to the present invention;

8 is a schematic diagram showing a cash receipt by the integrated solution for customer management and merchant sales increase according to the present invention,

Figure 9 is a schematic diagram of the sales information of the merchant by the integrated solution for customer management and merchant sales increase according to the present invention.

Example 1:

1 is a schematic diagram illustrating the point utilization by the integrated solution for customer management and merchant sales increase according to the present invention as follows.

There is a central database where customer's point information is recorded, and smart cards (or magnetic cards) or IC chips that can be loaded with points, and wired / wireless terminals that work with the smart cards (or magnetic cards) or IC chips. Or, located in a service provider, etc., in the payment processing for the provision of goods or services from the customer through the central database to check the point information in the wired / wireless terminal interworking with the smart card (or magnetic card) or IC chip Create or provide points, provide a website to check the point inquiry and point usage inquiry of the customer on the web, and the central database and finance through the customer's smart card (or magnetic card) or IC chip The institution will link with the customer's virtual account to earn points. Using a fairy tale device (ATM / CD) provides a point to cash out the customer's points earned.

In detail, the affiliated merchants through integrated solutions for customer management and merchant sales increase are installed with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and the wired / wireless terminals. A smart card (or magnetic card) or IC chip that is linked to the customer is provided to the customer, and the customer can send the purchase information and point accumulation details to the customer from the merchant in performing the payment processing for the product or service provision at the merchant. The point accumulation is provided by creating or accumulating on the customer's smart card (or magnetic card) or IC chip, and the customer's point inquiry and point usage inquiry on the web of the Internet network established through a central database You can check the customer's smart card (or magnetic card) or Through IC chip, central database and financial institution interlock with customer's virtual account to make point accumulation using cash machine (ATM / CD) to cash out customer's point accumulation.

Example 2:

2 is a schematic diagram illustrating the use of a point coupon by the integrated solution for customer management and merchant sales increase according to the present invention as follows.

There is a central database where customer's point information is recorded, and smart cards (or magnetic cards) or IC chips that can be loaded with points, and wired / wireless terminals that work with the smart cards (or magnetic cards) or IC chips. Or, located in a service providing store or the like, in performing payment processing for the provision of goods or services from a customer, the points coupon issued by issuing a point coupon from a product or service providing merchant stores a smart card (or a magnetic card) or an IC chip. Check the point information in the wired / wireless terminal linked with the central database to create or provide a point coupon, and to build a website that can be confirmed on the Web to generate the point coupon and earn points coupons of the customer, Customer's smart card (or magnetic card) or IC Through the chip, the central database and financial institution can connect with the customer's virtual account to collect points by using the automated device to cash out the customer's point accumulation.

In detail, the affiliated merchants through integrated solutions for customer management and merchant sales increase are installed with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and the wired / wireless terminals. A smart card (or magnetic card) or IC chip interworking with the customer is provided to the customer, and the customer delivers the purchase information and point coupon from the merchant to the customer in the payment processing for the product or service provision at the merchant, The point coupon is generated or provided in the customer's smart card (or magnetic card) or IC chip, and the customer's point coupon inquiry and point coupon usage lookup on the web of the Internet network established through a central database The customer's smart card (or magnetic card) Or, through IC chip, the central database and financial institution can link with the customer's virtual account and use the automated device (ATM / CD) to cash out the customer's point coupon.

Example 3:

In addition to issuing the point coupon, issuance of an electronic voucher issued by issuing an electronic voucher as shown in the schematic diagram showing the use of the electronic voucher by the integrated solution for customer management and merchant sales increase according to the present invention of FIG. Customers can check the information on electronic vouchers such as the use of electronic vouchers, charge of electronic vouchers, balance checks of electronic vouchers, etc. on the web through the central database to provide information on electronic vouchers.

In detail, the affiliated merchants through integrated solutions for customer management and merchant sales increase are installed with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and the wired / wireless terminals. The smart card (or magnetic card) or IC chip that is linked to the customer is provided to the customer, according to the customer's request to deliver the electronic voucher from the merchant to the customer, issuing the electronic voucher issued by issuing the electronic voucher, electronic voucher Customers can check the electronic voucher information such as the use of the electronic voucher, recharge the electronic voucher, and check the balance of the electronic voucher on the web through the Internet network established through the central database to provide the information of the electronic voucher.

Example 4:

The point bank of the central database is included to be transferred to the customer's smart card (or magnetic card) or IC chip through the central database of the customer's distributed affiliates and output to wired / wireless terminals. According to the schematic diagram, the point bank utilization by the integrated solution for customer management and merchant sales increase is shown.

In detail, the present invention provides a smart card (or magnetic card) in which customer point information is recorded, and customer management and merchant sales increase to extract customer personal information of the smart card (or magnetic card) or IC chip. If the customer's personal information extracted from the wired / wireless terminal equipped with the integrated solution for the customer is transferred to the customer through the central database, which is distributed to the affiliated points, which are distributed through the central database, Storing and managing the point information of the smart card (or magnetic card) or the IC chip owned customer point information in a central database in association with the personal information of the customer; and a smart card (or Magnetic card) or IC chip to increase customer management and merchant sales Making a payment through a wired / wireless terminal equipped with an integrated solution, extracting personal information of the customer stored in the smart card (or magnetic card) or an IC chip from the wired / wireless terminal; Providing points earned by the customer in connection with each partner through the central database in which the personal information of the customer extracted from the wired / wireless terminal is stored, and the customer provided by the wired / wireless terminal from the central database After confirming the personal information of the, the step of extracting the information of the accumulated points of the affiliates linked through the central database and the central database to the customer according to the extracted customer points through the point information of each associated affiliate Confirming the transfer of points and the central database To generate or extract the point of transfer the identified customer via comprises the step of providing the customer with a smart card (or magnetic card), or the IC chip.

Example 5:

Through the customer's central database, the merchant automatically assigns a payment limit to the customer so that a credit-only system capable of making a payment with a smart card (or magnetic card) or IC chip can be output to the wired / wireless terminal. Information payment between merchants and merchants will include a credit card payment solution.

In detail, as shown in FIG. 5, the present invention relates to a smart card (or magnetic card) or IC chip in which customer point information is recorded, and customer management of the smart card (or magnetic card) or IC chip. Extracting customer personal information from a wired / wireless terminal equipped with an integrated solution for increasing sales of merchants and verifying through a central database storing customer personal information extracted from the wired / wireless terminal, an appropriate amount of payment is provided to the customer. In the case of the step, storing the point information of the customer through the central database smart card (or magnetic card) or IC chip owned customer point information in the central database in association with the customer's personal information, Smart card (or magnetic) when a customer visits a store offering goods or services D) or performing payment through the wired / wireless terminal with an IC chip, extracting personal information of the customer stored in the smart card (or magnetic card) or IC chip from the wired / wireless terminal, Providing a credit payment amount to a customer through the central database in which the personal information of the customer extracted from the wire / wireless terminal is stored; and confirming the personal information of the customer provided by the wire / wireless terminal from the central database. Thereafter, extracting the foreign credit settlement of the customer stored in the central database and confirming the traumatic amount traumatic to the customer according to the extracted foreign credit amount of the customer through the central database and through the central database Generate or extract the identified traumatic solution to the customer smart car It comprises the step of providing (or magnetic card), or the IC chip.

Example 6:

Figure 6 is a schematic diagram illustrating the reservation management by the integrated solution for customer management and merchant sales increase according to the present invention will be described in detail as follows.

When customers request reservation services such as travel and restaurants through the Internet and affiliated stores, the reservation application service of affiliated stores through central database or central database is provided by interlocking wired / wireless terminals with smart card (or magnetic card) or IC chip. It includes being.

In detail, the present invention is a step in which a customer makes an online reservation of the affiliated store on the web through an internet network established through a central database, and the details of the online reservation made by the customer can increase customer management and increase in merchant sales. The customer's online reservation history of the merchant provided with a wired / wireless terminal equipped with an integrated solution for the customer through the wired / wireless terminal associated with the central database is transmitted and outputted to the central database, It includes the step of transmitting the customer's online reservations to the SMS (cell phone text transmission system) to the merchant's mobile phone through the wired / wireless terminal associated with the central database by the stored merchant personal information.

The affiliated store owner includes a step of retrieving the reservation information of the customer on the web of the internet network established through the central database of the affiliated store after receiving the customer's online reservation through a mobile phone or a wired / wireless terminal.

Example 7:

According to the present invention, the integrated solution for customer management and merchant sales increase may support credit card authorization by interworking with a credit card company or a value added network (VAN) company.

In detail, in the configuration diagram of FIG. 7, the affiliated store through the integrated solution for customer management and merchant sales increase is installed with a wired / wireless terminal equipped with an integrated solution for the customer management and merchant increase. Wherein the customer is the payment process for the payment processing for the provision of goods or services at the merchant, the step of transmitting to the VAN company associated with the wired / wireless terminal, and the VAN company to the credit card company Transmitting the personal information, transmitting the approval of the customer's credit card use from the credit card company to the VAN company, and receiving the credit card use authorization from the VAN company through the merchant's wired / wireless terminal. It can be provided that consists of outputting the approval.

Example 8:

According to the present invention, the integrated solution for increasing the customer management and merchant sales can be provided by supporting the cash receipt approval through a computer linkage with the cash receipt operator according to the request of the cash receipt of the customer.

In detail, the affiliated store is integrated with the integrated solution for increasing customer management and merchant sales according to the configuration of FIG. 8. The wired / wireless terminal equipped with the integrated solution for increasing customer management and merchant sales is installed. In the implementation of payment processing for the provision of goods or services at the merchants, the customers request the issuance of the customer's cash receipt according to the request of the customer's cash receipt, and the merchant requests the cash receipt from the cash receipt operator. Step, the cash receipt operator is issued a receipt for the use of cash receipts from the National Tax Service to transmit the use of cash receipts to the wired / wireless terminal of the merchant, and the merchant outputs the cash receipt from the wired / wireless terminal to the customer Provides configuration.

Example 9:

According to the present invention, the affiliated merchant through the integrated solution for increasing customer management and merchant sales is from a VAN company or a cash receipt provider linked with a credit card company and the IRS in the result of payment processing for providing a product or service from a customer. Receiving the sales information of the affiliated store through the centralized database approved information service that allows the merchant owners to view the real-time sales history through the web or wired / wireless terminal Figure 9 shows the customer management and merchant sales increase according to the present invention The sales information of merchants by the integrated solution is shown in the schematic diagram.

In detail, the affiliated merchants through integrated solutions for customer management and merchant sales increase are installed with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and the wired / wireless terminals. Smart card (or magnetic card) or IC chip or credit card that is linked to the payment result from the customer at the merchant to provide goods or services from the wired / wireless terminal from the VAN company or cash receipt provider linked with the credit card company and the IRS Transmitting the approved sales information to the central database, outputting the sales information of the affiliated stores stored from the central database at the request of the franchisee through wired / wireless terminals, and the sales information of the franchisee stored in the central database. Wired / wireless terminals connected to a central database The merchant's sales information is transmitted to the merchant's mobile phone via SMS, and the merchant stores the merchant's sales information through a mobile phone or a wired / wireless terminal. Including the step to query the sales information of the merchant.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. First, in adding reference numerals to the elements of each drawing, it should be noted that the same elements are denoted by the same reference numerals as much as possible even if they are shown in different drawings. In addition, in the following description, in order to explain the embodiments of the present invention, specific details such as specific components are shown, which are provided to help a more general understanding of the present invention, and the present invention may be practiced without these specific details. It will be apparent to those skilled in the art. In describing the present invention, when it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

In addition, in order to be more faithful to the present invention, it is noted that changes or modifications can be made by those skilled in the art without departing from the spirit of the present invention.

According to the present invention, a payment is performed at a product or service providing store by using a wired / wireless terminal that includes a customer's financial settlement function and a smart card (or magnetic card) or a financial settlement function in which customer point information is recorded. In doing so, with reference to the point information included in the wired / wireless terminal interworking with the smart card (or the magnetic card) or the IC chip, the point information of the customer is confirmed, and a coupon (or a ticket according to the customer point information). , E-vouchers, discount vouchers), and regardless of the remaining points (or available points), you will be offered corresponding coupons based on the total points accumulated by your customers. Customers who do not tend to accumulate these points can continue to increase card and point use. Points can be provided to customers by cashing the points accumulated in connection with financial institutions, and can use the transferred points at merchants, which are products or places to purchase by transferring the points of each affiliated customer. There is this.

Claims (9)

Merchants subscribed through integrated solutions for customer management and merchant sales increase are equipped with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and smart cards (or interworking with the wired / wireless terminals) Magnetic card) or IC chip is provided to the customers, and the customers deliver the purchase information and the points accumulated from the merchants to the customers in performing the payment processing for the goods or services provided by the merchants, and the points earned by the customer Provided by creating or accumulating on smart card (or magnetic card) or IC chip, the customer can check the customer's point inquiry and point usage inquiry on the web of internet network established through the central database, and the customer's smart Central database via card (or magnetic card) or IC chip Increasing customer management and merchant sales, comprising the steps of the financial institution in conjunction with the customer's virtual account to accumulate points by using the automated device (ATM / CD) to cash out the customer's point accumulation Integrated Solution for According to claim 1, Merchants joined through an integrated solution for customer management and merchant sales increase is installed wired / wireless terminal equipped with an integrated solution for customer management and merchant sales increase, the wired / wireless terminal and A smart card (or magnetic card) or IC chip that is linked to the customer is provided to the customer, and the customer delivers the purchase information and the point coupon from the merchant to the customer in the payment processing for the product or service provision at the merchant. Point coupons are created or earned on the customer's smart card (or magnetic card) or IC chip, and the customer can check the customer's point coupon creation and point coupon accumulation on the web of the internet network established through the central database. Through the customer's smart card (or magnetic card) or IC chip Customer management and merchants, characterized in that the database and the financial institution further comprises the step of cashing out the point coupon of the customer using an automated device (ATM / CD) in conjunction with the customer's virtual account Integrated solution for increased sales According to claim 1, Merchants joined through an integrated solution for customer management and merchant sales increase is installed wired / wireless terminal equipped with an integrated solution for customer management and merchant sales increase, and the wired / wireless terminal and The smart card (or magnetic card) or IC chip that is linked to the customer is provided, and the electronic voucher is delivered from the merchant to the customers according to the customer's request, the issuance of the electronic voucher issued by the electronic voucher Characterized in that it comprises the step of providing the information of the electronic gift certificate by the customer on the web through the Internet network established through the central database, the electronic gift certificate information, such as use, charging the electronic gift certificate, balance check of the electronic gift certificate Integrated solution for increasing customer management and merchant sales Wired / wireless equipped with a smart card (or magnetic card) recording customer point information and an integrated solution for customer management and merchant sales increase to extract customer personal information of the smart card (or magnetic card) or IC chip. When the customer's personal information extracted from the terminal is stored in the central database stored in each partner's distributed points are transferred to the customer provided, the customer's point information through the central database smart card (or magnetic card) Or storing the IC chip owned customer point information in the central database in connection with the personal information of the customer, and the customer who visited the product or service providing merchant to manage the customer with a smart card (or magnetic card) or IC chip. Wired / wireless terminals with integrated solution for increasing merchant sales Performing a payment through; extracting personal information of the customer stored in the smart card (or magnetic card) or IC chip from the wired / wireless terminal; and extracting the customer from the wired / wireless terminal. Providing the points earned by the customer in connection with each partner through the central database in which the personal information is stored; and after confirming the personal information of the customer provided by the wired / wireless terminal from the central database, the central database Extracting the accumulated point information of each affiliate linked through the central database; and confirming the transfer of the point to the customer according to the extracted customer points through the central information point of each associated affiliate; Points of the escalated customer identified above through the database To the generated or extracted the customer smart card (or magnetic card), or to that which comprises the step of providing the IC chip with FEATURES customer care and merchants sales integrated solution to increase From a wired / wireless terminal equipped with a smart card (or magnetic card) or IC chip in which the customer's point information is recorded, and an integrated solution for increasing customer sales and merchant sales of the smart card (or magnetic card) or IC chip. Extracting the personal information and checking the customer personal information extracted from the wired / wireless terminal through a central database storing the personal information, and providing the appropriate credit settlement amount to the customer. Store and manage the point information of the customer who owns the smart card (or magnetic card) or IC chip in the central database in association with the personal information of the customer, and the smart card (or magnetic card) that the customer visited the product or service provider Or to make a payment through the wired / wireless terminal using an IC chip. And extracting personal information of the customer stored in the smart card (or magnetic card) or IC chip from the wired / wireless terminal, and storing the extracted personal information of the customer from the wired / wireless terminal. Providing a credit payment amount to a customer through a database, checking the personal information of the customer provided by the wired / wireless terminal from the central database, and extracting the credit payment amount of the customer stored in the central database; Identifying a traumatic amount traumatic to the customer according to the extracted traumatic value of the customer through a central database; and generating or extracting the identified traumatic amount through the central database to generate the customer smart card (or magnetic card) Or providing to the IC chip Integrated solution for managing customer and merchant sales growth, characterized in that the The customer makes an online reservation of the affiliated store on the web through the internet network established through the central database, and the details of the online reservation are provided for the wired / wireless terminal equipped with an integrated solution for customer management and increasing the sales of the affiliated store. The customer of the merchant provided online reservation history is transmitted and output through the wired / wireless terminal associated with the central database and outputs, and the central database and the personal information stored in the central database by the merchant's personal information stored in the central database; It includes the step of transmitting the customer's online reservation to the mobile phone of the merchant through the connected wired / wireless terminal is transmitted by SMS. The affiliated store owner includes receiving a customer's online reservation through a mobile phone or a wired / wireless terminal, and then retrieving the customer's reservation information on a web of an internet network established through a central database of the affiliated store. Integrated solution for customer management and merchant sales increase Merchants subscribed through integrated solutions for customer management and merchant sales increase are equipped with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and the customers pay for the provision of goods or services at merchants. In the execution of the processing, the step of paying with a credit card, the step of transmitting to the VAN company associated with the wired / wireless terminal, the VAN company transmitting the customer's personal information to the credit card company, and from the credit card company Transmitting the approval of the credit card use to the VAN company, and receiving the credit card use approval from the VAN company through a wired / wireless terminal of the merchant, and outputting the credit card approval from the customer. Integrated solution for increased management and merchant sales Merchants subscribed through integrated solutions for customer management and merchant sales increase are equipped with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and the customers pay for the provision of goods or services at merchants. In the execution of the processing, a request for issuing a customer's cash receipt according to the request of the customer's cash receipt issuance; the merchant requesting a cash receipt approval from the cash receipt provider; and the cash receipt provider is authorized to use the cash receipt from the IRS. Receiving an issuance and transmitting a cash receipt use authorization to the wired / wireless terminal of the affiliated store, and wherein the affiliated store comprises the step of outputting a cash receipt to the customer from the wired / wireless terminal. Integrated solution for increased management and merchant sales Merchants subscribed through integrated solutions for customer management and merchant sales increase are equipped with wired / wireless terminals equipped with integrated solutions for customer management and merchant sales increase, and smart cards (or interworking with the wired / wireless terminals) Magnetic card) or IC chip or credit card from the customer to check the payment results for the provision of goods or services at the merchant, from the wired / wireless terminal to the sales information approved by the VAN company or cash receipt provider linked with the credit card company and the IRS. And sending the sales information of the affiliated stores stored from the central database according to the request of the affiliated owner through wired / wireless terminals, and connecting the centralized database with the affiliated store's sales information stored in the central database. To the merchant's mobile phone The step of transmitting the blind spot sales information is transmitted to the SMS, and the affiliated store owner receives the sales information of the merchant through a mobile phone or a wired / wireless terminal, and then the sales information of the merchant on the web of the internet network established through the central database of the merchant. Integrated solution for increasing customer management and merchant sales, characterized in that comprises a step to look up

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