KR20060099994A - System and method for managing waiting person - Google Patents

Abstract

 The present invention relates to a standby management system and method, and more particularly, to a standby management system and method that can notify the waiting order through a wireless communication method in a place such as a bank or restaurant. To this end, the present invention is a portable terminal for registering the product information that the consumer wants to purchase in the shopping list, and transmitting the registered shopping list by a wireless communication method; And a waiter sequence number checker for receiving and storing waiter sequence number information transmitted from the portable terminal through a wireless communication scheme, and notifying the corresponding portable terminal that the wait sequence number of the stored waiter sequence information is near.

Description

Waiting management system and method {SYSTEM AND METHOD FOR MANAGING WAITING PERSON}

1 is a block diagram showing the configuration of a portable terminal according to an embodiment of the present invention.

Figure 2 is a block diagram showing the configuration of the waiter sequence number checker according to an embodiment of the present invention.

Figure 3 is a block diagram showing the configuration of the wait sequence number checker according to another embodiment of the present invention.

4 is a block diagram showing the configuration of a standby management system according to an embodiment of the present invention.

5 is a flowchart illustrating a waiting management method according to an exemplary embodiment of the present invention.

*** Explanation of symbols for main parts of drawing ***

10: portable terminal 11: wireless standby sequence number transceiver

11a: wireless transmitter 11b: wireless receiver

12: keypad 13: memory

14: control unit 15: notification unit

ANT: antenna 20: waiter sequence checker

21: wireless standby sequence number identification unit 22: server

23: display unit 31: first wireless waiter sequence identification unit

32: server 33: second wireless waiter sequence identification unit

34; Display

The present invention relates to a standby management system and method, and more particularly, to a standby management system and method that can notify the waiting order through a wireless communication method in a place such as a bank or restaurant.

In general, places such as banks and family restaurants have to wait until the waiting order or name of the ticket is called after the name is given in the order of visit or the name is given at the time of visit.

At this time, the number may be displayed or may not recognize that the name is called, so the waiting number is located at a place where the visibility is visible, or is waiting for the place where the name is heard well.

However, the conventional wait management system and method as described above, and the hassle to pull out the number tag, and the number corresponding to the number table is displayed so that it is not possible to know when the waiting number will come, so that the waiting number of the waiting number must be continued. There is a problem that you can not move away from the waiting place. In addition, when there are many visitors, it is difficult to hear their names being called, and it is not difficult to check whether the number corresponding to the number tag is displayed. In addition, when the waiting sequence is late, it is a waste of time because a lot of time must be waited for.

Accordingly, the present invention has been made to solve the above problems, to provide a standby management system and method to notify the waiting order through a wireless communication method in the place where the waiting order, such as banks or restaurants. The purpose is.

It is an object of the present invention to provide a standby management system and method for recognizing a waiting sequence input to a terminal and notifying the terminal side of a current waiting sequence of the recognized waiting sequence through a wireless communication method.

In addition, an object of the present invention is to provide a standby management system and method that is equipped with a function that can notify the waiting number in the portable terminal to carry at all times to be able to receive the current standby order service.

Another object of the present invention is to provide a standby management system and method for confirming the current waiting sequence number through a wireless communication system so as to transmit a text message indicating that the waiting sequence number is closer to the terminal of the waiting party close to the current waiting sequence number. have.

The present invention for achieving the above object, the wireless transmission unit for transmitting the unique information for receiving the waiting sequence number;

A wireless receiver for receiving wait sequence information;

A memory for registering and storing programs according to a standby management mode and corresponding standby sequence information in the standby list;

A control unit configured to receive, via a wireless standby sequence transceiver, the standby sequence information indicating that the corresponding standby sequence is stored in the standby list, and control an overall operation according to the standby management mode;

Characterized in that it comprises a notification unit for notifying the waiting sequence information under the control of the controller.

In addition, the present invention includes a wireless standby sequence number identification unit for receiving the unique information of the terminal from the terminal of the standby requesting the request, and transmits the sequence number information indicating that the waiting sequence number is near;

And a server configured to receive and store the waiting sequence number inputted from the wireless waiting sequence number identification unit and to control the overall operation of notifying the corresponding terminal that the waiting sequence is approached according to the stored waiting sequence number.

In addition, the present invention is a portable terminal for registering the item information that the consumer wants to purchase in the shopping list, and transmits the registered shopping list by a wireless communication method;

Receiving and storing the waiting sequence number information transmitted from the portable terminal through a wireless communication scheme, characterized in that consisting of a standby sequence number to notify the corresponding portable terminal that the waiting sequence number of the stored waiting sequence number is close.

In addition, the present invention is a process in which a mobile terminal is assigned a waiting sequence by a wireless communication method in a place (bank or restaurant) where a certain waiting sequence should wait;

The waiter sequence number receiver for receiving the unique information for assigning the wait sequence number from the portable terminal registers the received unique information in the wait list;

Receiving unique information by a wireless communication method from a mobile terminal entering according to the waiting sequence number of the portable terminal registered in the waiting list, and notifying to the portable terminal side with the waiting sequence number as the waiting sequence information indicating that the waiting sequence is approaching. Characterized in that made.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

It should be noted that in the following description, only parts necessary for understanding the operation and operation according to the present invention will be described, and descriptions of other parts will be omitted so as not to distract from the gist of the present invention.

In the following description specific details of the wait management system and method are presented to provide a more general understanding of the present invention. It will be apparent to one of ordinary skill in the art that the present invention may be readily practiced without these specific details and also by their modifications.

In describing the standby management system and method of the present invention, the portable terminal of the standby management system, the waiter sequence checker, and the waiter management system of the portable terminal and the waiter sequencer will be described, and the waiter management method will be described in order. do.

1 is a block diagram showing the configuration of a portable terminal according to an embodiment of the present invention.

Referring to FIG. 1, the wireless waiter sequence transmission / reception unit 11 transmits and receives a waiter sequence number. Here, the wireless waiter sequence transmission / reception unit 11 includes a wireless transmitter 11a for transmitting unique information for receiving the wait sequence number, and a wireless receiver 11b for receiving standby sequence information.

The keypad 12 has keys for inputting numeric and text information and function keys for setting various functions. The keypad 12 also has function keys according to the standby management mode.

The memory 13 may be composed of program memory and data memories. The program memory stores programs for controlling a general operation of the portable terminal and programs in a standby management mode according to an embodiment of the present invention. In addition, the data memory temporarily stores data generated during the execution of the programs. In addition, the data memory stores the waiter sequence number received through the wireless waiter sequence transceiver 11.

The controller 14 performs a function of controlling the overall operation of the portable terminal. In addition, the controller 14 stores in the memory 13 the waiting sequence number received through the wireless waiting sequence number transceiver 11. In addition, the control unit 14 notifies the waiting sequence number received from the wireless standby sequence number transmitting and receiving unit 11 according to an embodiment of the present invention through the notification unit 15. In addition, the controller 14 controls the overall operation according to the standby management mode.

The notification unit 15 may include a display unit and a speaker. The display unit displays messages generated during program execution under the control of the controller 10. In addition, the display unit under the control of the control unit 14, the wireless waiter sequence transmission and reception unit displays a wait sequence message indicating that the waiter sequence is near. In addition, the speaker may display a message of waiting order through the display unit under the control of the controller 14 and output a notification sound through the speaker.

Looking at the operation of the portable terminal with reference to FIG. 1, the control unit 14 is a standby management mode for wirelessly receiving the waiting sequence number from a bank or a restaurant that handles business according to the waiting sequence number according to the key operation of the keypad 12. Run In this case, the user may directly assign a waiting number assigned to the portable terminal 10 through the keypad 12. However, in the present invention, it is preferable to allocate a waiting number by a wireless communication method in a bank or a restaurant.

Thus, the controller 14 stores the waiter sequence number received through the wireless waiter sequence number transceiver 11 in the memory 13. Then, the waiting sequence information indicating that the waiting sequence is near from the bank or restaurant is received. Here, the waiting sequence number information is information received through the wireless standby sequence number transceiver 11 or, if a bank or restaurant informs the wait sequence number through a short message (SMS; Short Message Service) a general short message transmission and reception module (not shown) Information may be received through. The wait sequence information is received from the scheduled wait sequence approaching the assigned wait sequence until its own wait sequence. The controller 14 notifies the user of the received short message including the waiter sequence number or the wait sequence information received through the wireless waiter sequence transmission / reception unit 11 through the notification unit 15. The above-mentioned wireless waiter sequence transceiver 11 may be, for example, an RFID tag and an RFID reader based on a radio frequency identification (RFID) scheme. Here, the RFID tag may include a passive tag having no power and an active tag having a power source or a central processing unit (CPU). However, the passive RFID tag and the active RFID tag are almost identical in terms of the function of storing data or exchanging information. In the present invention, however, the active RFID tag is preferably configured for long distance transmission (3 m or more).

Now, the operation according to the technical configuration of the waiter sequence number transmitter for transmitting the waiter sequence number allocated to the portable terminal side and requesting a short message indicating that the wait sequence is approaching will be described in detail with reference to the accompanying drawings.

2 is a block diagram showing the configuration of a waiter sequence number checker according to an embodiment of the present invention.

Referring to FIG. 2, the wireless waiter sequence identification unit 21 is provided as a wireless transceiver, and wirelessly transmits the waiter sequence assigned to each portable terminal 10 to the portable terminal 10 and approaches the waiter sequence. The waiting sequence information is transmitted to the portable terminal 10. Alternatively, the user of the portable terminal 10 directly receives the waiting sequence number input by operating the keypad 12 and transmits it to the server 22. In addition, the wireless waiter sequence identification unit 21 receives an assigned waiter sequence number from the portable terminal 10 entering according to the waiter sequence number.

The server 22 receives and stores the waiting sequence number from the wireless waiting sequence number identification unit 21. Alternatively, the wireless waiter sequence identification unit 21 transmits and stores the waiter sequence number allocated to each portable terminal 10. In addition, the server 22 transmits the waiting sequence number information to the portable terminal 10 near the waiting sequence number through the wireless standby sequence number identification unit 21. In addition, the server 22 wirelessly receives the assigned waiting sequence number from the portable terminal 10 entering through the wireless waiting sequence number identification unit 21 and deletes the stored wireless standby sequence number. In addition, the server 22 requests the short message server side to transmit the short message including the waiting sequence information.

The display unit 23 displays the waiting sequence number which should be currently entered under the control of the server 22.

Referring to FIG. 2, the operation of the waiter sequence number checker, the wireless waiter sequence identification unit 21 transmits the wireless waiter sequence number assigned to the portable terminal 10 side. Subsequently, the server 22 wirelessly informs the portable terminal 10 of the corresponding waiting sequence number that the standby sequence is closer to the portable terminal 10. At this time, the standby sequence number is transmitted to the portable terminal 10 based on the RFID communication method. Then, the wireless standby sequence identification unit 21 is composed of an RFID tag (tag ID) and the RFID reader (reader). In addition, the server 22 may notify the portable terminal that the waiting sequence is approaching by requesting the short message server to transmit the short message including the wait sequence information.

In addition, the above-described waiting sequence number checker 20 may be provided with a plurality of wireless waiting sequence number identification units 31 and 33 as shown in FIG. 3. The first wireless waiter sequence identification unit 31 wirelessly transmits the waiter sequence number assigned to the portable terminal 10 under the control of the server 32. The second wireless waiter sequence identification unit 33 receives the waiter sequence number from the portable terminal 10 which enters the restaurant by the wait sequence number. Then, the server 32 stores the waiting sequence number allocated to each of the portable terminals 10 through the first wireless waiting sequence number identification unit 31. In addition, the server 32 deletes the waiting sequence number identified through the second wireless waiting sequence number identification unit 33 among the allocated stored sequence numbers. In addition, the server 32 transmits the standby sequence number information in a wireless or short message to the corresponding portable terminal side where the standby sequence number approaches.

The operation according to the combination of the portable terminal 10 and the wait sequence number checker 20 according to the above will be described.

4 is a block diagram showing the configuration of a standby management system according to an embodiment of the present invention.

Referring to FIG. 4, first, the standby management system 100 stores a portable terminal 10 in which an assigned waiting sequence number is stored, and a waiting sequence number allocated to the portable terminal 10, and performs wireless communication. It is composed of a waiter sequence number checker 20 for wirelessly informing that the standby sequence number is approaching to the portable terminal 10 having the corresponding waiter sequence number close to the wait sequence number.

The portable terminal 10 may register the waiting sequence number assigned by the restaurant according to the manipulation of the keypad 12 of the user, or may be wirelessly assigned the waiting sequence number from the waiting sequence number checker 20.

On the other hand, the portable terminal 10 and the waiting sequence number checker 20 described so far, but the waiting sequence number is stored, on the other hand, the portable terminal 10 simply check the waiting sequence number is located in the appropriate place, such as a restaurant or bank The mobile station 10 transmits unique information (MIN: Mobile Identification Number, ESN: Electronic Serial Number) of the corresponding portable terminal 10 depending on whether or not the user waits. Then, the servers 22 and 32 of the waiting sequence number checker 20 register the unique information of the portable terminal 10 in the waiting list. After that, they enter the restaurant according to the waiting order or receive the service according to the banking service.

At this time, the waiting sequence number checker 20 receives the unique information from the portable terminal 10 of the user entering, and deletes the received unique information of the portable terminal 10 from the waiting list. Therefore, the server 22, 32 transmits a short message indicating that the waiting sequence is approaching by using the unique information of the portable terminal 10 of the waiting person registered in the waiting list in the waiting sequence.

That is, the standby management to store the unique information of the portable terminal to be waited in the waiting list of the server 22, 32 in this order in order to inform the portable terminal 10 immediately before the waiting of the waiting order is approaching The method will be described below with reference to the accompanying drawings.

5 is a flowchart illustrating a waiting management method according to an exemplary embodiment of the present invention.

Referring to FIG. 5, in step 501, the portable terminal 10 receives a waiting number from a waiting number checker 20 provided in a restaurant or a bank by executing a waiting management mode.

Then, in step 503, the waiter sequence number checker 20 requests the portable terminal 10 for unique information of the portable terminal.

In step 505, the wait sequence number checker 20 receives the unique information of the portable terminal transmitted from the portable terminal 10. Accordingly, in step 507, the servers 22 and 32 of the waiting sequence number checker 20 register the received unique information of the portable terminal in the waiting list.

In step 509, the wait sequence number checker 20 transmits information indicating that the wait sequence is near to the corresponding portable terminal having the wait sequence near. For example, according to the near field wireless method of the RFID, it is possible to inform the portable terminal that the standby sequence is approaching. However, the present invention preferably notifies the waiting sequence information using a short message service to recognize that the waiting sequence is near even within a range capable of short-range wireless communication such as RFID.

Thereafter, in operation 511, unique information is wirelessly received from the portable terminal.

Then, in step 513, the waiting sequence number checker 20 determines whether the received unique information of the portable terminal is unique information of the portable terminal corresponding to the waiting sequence number which can be currently entered.

As a result of the determination, if the portable terminal corresponds to the currently available waiting number, in step 515, the servers 22 and 32 of the waiting number checker 20 delete the unique information of the corresponding portable terminal registered in the waiting list.

However, if the determination result is not a portable terminal corresponding to the currently available waiting number, in step 517, the waiting number checking unit 20 may display a guide message indicating that the present waiting number is not displayed through the display units 23 and 34. , A message is displayed indicating that entry is impossible.

Meanwhile, in the detailed description of the present invention, specific embodiments have been described, but various modifications are possible without departing from the scope of the present invention. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be defined not only by the scope of the following claims, but also by the equivalents of the claims.

As described in detail above, the present invention determines the waiting sequence according to the number table selected by the user and notifies the waiting terminal to the portable terminal of the waiter through a wireless communication method to a restaurant or a bank that provides the service, and the waiter has to pull out the number table. There is an effect that can be eliminated.

In addition, by notifying you that the waiting sequence is approaching, you can eliminate the inconvenience of having to wait for your waiting schedule in a restaurant or bank, and use the time efficiently and wait for the waiting sequence without wasting time. There is a potential effect.

Claims (14)

A wireless transmitter which transmits unique information for allocating a waiting sequence number; A wireless receiver for receiving wait sequence information; A memory for registering and storing programs according to a standby management mode and corresponding standby sequence information in the standby list; A control unit configured to receive, via a wireless standby sequence transceiver, the standby sequence information indicating that the corresponding standby sequence is stored in the standby list, and control an overall operation according to the standby management mode; Waiting management system, characterized in that consisting of a notification unit for notifying the waiting sequence information under the control of the control unit. The standby management system according to claim 1, wherein the standby management system is a portable terminal. According to claim 1, The wireless transceiver, A standby management system comprising an RFID tag using RFID and an RFID reader. The method of claim 1, wherein the waiting sequence information is Waiting management system comprising the unique information and the remaining waiting information of the portable terminal. The standby management system according to claim 1, wherein the waiting sequence information is received by a short message (SMS). A wireless standby sequence identification unit for receiving the unique information of the terminal from the terminal of the standby requesting the standby, and transmitting the sequence number information indicating that the standby sequence is near; And a server configured to control the overall operation of receiving and storing a waiting sequence number inputted from the wireless waiting sequence number identification unit, and notifying the corresponding terminal that the waiting sequence is approached according to the stored waiting sequence number. system. The method of claim 6, wherein the server, And a wireless standby sequence number received wirelessly through a wireless standby sequence number identification unit from the terminal of the admitted standby sequence number or the unique information of the terminal. A portable terminal in which product information to be purchased by a consumer is registered in a shopping list, and the registered shopping list is transmitted by a wireless communication method; The standby management system comprising a standby sequence number checker for receiving and storing the standby sequence number information transmitted from the portable terminal through a wireless communication method, and notifying the portable terminal side that the stored sequence number of the stored sequence number is near. . The method of claim 8, wherein the waiting sequence number indicating that the waiting sequence number is near, Waiting management system, characterized in that the short message (SMS) of the content (including the number of waiting waiters) indicating that the waiting sequence number is approaching. The method of claim 8, wherein the wireless communication method, Standby management system characterized in that the RFID (RFID). A process in which a portable terminal is assigned a waiting sequence by a wireless communication method at a place (a bank or a restaurant) where a certain waiting sequence should be waited; The waiter sequence number receiver for receiving the unique information for assigning the wait sequence number from the portable terminal registers the received unique information in the wait list; Receiving unique information by a wireless communication method from a mobile terminal entering according to the waiting sequence number of the portable terminal registered in the waiting list, and notifying to the portable terminal side with the waiting sequence number as the waiting sequence information indicating that the waiting sequence is approaching. Waiting management method characterized in that made. The method of claim 11, wherein the wireless communication scheme, Waiting management method characterized in that the RFID (RFID). 12. The method of claim 11, wherein the waiting sequence information includes unique information of a portable terminal and remaining waiting information. The standby management method according to claim 11, wherein the waiting sequence is notified to a portable terminal near the standby sequence in a short message.

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