KR20060071060A - Administrative affairs integration management system - Google Patents

Abstract

The present invention relates to an integrated management system for administrative work, which integrates and manages e-mail, electronic payment, knowledge management, complaint processing, data center, administrative information disclosure, and homepage in a core engine based on a solution such as a messenger. The purpose is to make it possible.

The present invention for achieving this purpose is an EIP portal system that integrates all the resources necessary for the task to manage, analyze and provide as a portlet; Business systems that provide e-mail, electronic payment, knowledge management, complaint handling, archives, and administrative information disclosure; An EAM system connected to the aforementioned EIP portal system and business system to perform user authentication and access right control for all requests made to use tangible / financial assets or intangible / intelligent assets; The administrative work integration system ( Total-SERVI), which provides only the selected menu to the internal user PC and the external user PC, which will be described later, in order to access the above-mentioned EIP portal system and work system to individually / integrate management of necessary information and tasks. ; An internal user PC which accesses the above-mentioned parts through an interface and utilizes administrative integration services; And an external user PC connecting to the above-mentioned parts via the Internet.

The present invention is able to perform a number of programs such as electronic mail, electronic payment, knowledge management, civil processing, archives, administrative information disclosure mainly used in public offices and offices in a single work window.

Description

Administrative affairs integration management system

1 is a simplified block diagram showing a hardware configuration of the present invention.

2 is a block diagram showing an integrated administrative business process of the present invention;

Figure 3 is a block diagram showing in more detail the configuration of the present invention

4 is a block diagram showing the configuration of the administrative business integration processing unit of the present invention;

5 is a block diagram schematically showing an embodiment of the administrative business integration processing state of the present invention.

<Explanation of symbols on the main parts of the drawing>

10: EIP Portal System 11: Portlet

20: Business System 21: Electronic Payment System Server

22: E-mail system 23: KMS and EDMS server

30: EAM system 40: Administrative business integration system

41: administrative business integration server 42: administrative business integration processing unit

50: internal user PC 60: external user PC

The present invention provides an integrated system for administrative business that enables integrated management and operation of e-mail, electronic payment, knowledge management, complaint processing, archives, administrative information disclosure, and homepage in one core engine based on a solution such as a messenger. It is about.

In general, when performing administrative tasks, such as e-mail, electronic payment, and KMS (Knowledge Map System), among administrative tasks handled by government offices and offices, each ID and password must be entered and accessed. As a result, a separate browser is activated and displayed on the monitor.

In other words, when a user enters his or her ID and password through a PC and checks the e-mail while performing general document work, the user accesses a website that provides e-mail service through the Internet, Enter your password to log in.

As such, in the integrated work system or general work processing system including the conventional electronic payment, the user inputs his / her ID and password at the beginning to proceed with the work and proceeds with the necessary work, and again to check the e-mail while the work is in progress. User ID and password for e-mail access must be entered. In this case, if a separate browser is created and a number of tasks are performed, a myriad of task windows (active windows) according to the corresponding task are generated, which is visually complicated and cluttered. In addition, in order to proceed with different tasks, there was a cumbersome problem of entering a separate ID and password for each program.

Recently, MSN messenger and Nate on messenger include various information services such as e-mail, news, finance, shopping, etc. in addition to the messenger function. In this case, since each browser is generated and displayed in addition to the messenger window, various services are included in one solution called the messenger window, but each was executed separately as described above.

The present invention created in view of the above problems is an integrated administrative work processing system that allows the integrated management and operation of programs such as electronic mail, electronic payment, KMS (Knowledge Map System) mainly used in government offices and offices. The purpose is to provide.

The present invention for achieving the object as described above is as shown in the accompanying drawings, the present invention, EIP portal system (10; enterprise information portal processing unit) to integrate, manage, analyze and provide all the resources required for the work;

A business system (20; business information and software support) that manages and provides electronic payment, transfer mail, and knowledge and information;

An EAM system 30 for accessing the EIP portal system 10 and the business system 20 described above to perform user authentication and access right control for all requests made to use tangible / financial assets or intangible / intelligent assets; Security management);

Only the selected menu is connected to the above-described EIP portal system 10 and the work system 20 so that the user can individually / integrate and manage necessary information and tasks to the internal user PC 50 and the external user PC 60 which will be described later. Providing administrative business integration system 40;

An internal user PC 50 connected to each of the above-mentioned parts through an interface to utilize administrative integration services;

It is characterized in that it comprises a; external user PC (60) for connecting to the above-mentioned parts via the Internet.

Referring to the present invention in more detail, first, as shown in the accompanying drawings, Figure 2, the EIP portal system 10 is provided in the business system 20, for example, electronic payment, e-mail, KMS / EDMS · library Portlets 11 for each task can be generated.

In this case, the above-described portlet 11 may be generated a unique URL address that can be connected to the existing business, for example,

"http: //www.****.com/groupware? fr = kr-front & KEY = y = sso = n ..."

Create an address like

On the other hand, the work system 20 in the present invention, as shown in Figure 3, for example, to allow a number of PC users 50, 60 to handle various tasks such as payment, data exchange, schedule management, meetings, etc. The electronic payment system server 21 may include a groupware unit (integrated information management), a DBMS unit (database management system) that manages database information, and an OS unit that operates a server.

The user can use a mail processing unit that manages the transmission and reception of e-mail, a DBMS unit (database management system) that manages database information, a file containing a web page using a client / server model and the web HTTP. It may also include an electronic mail system 22 including a web server unit for providing them and an OS unit for operating the server.

In addition, the KMS unit processes the knowledge information in the group, the EDMS unit performs the document processing process from document creation to moving, payment, and record keeping, the DBMS unit (database management system) that manages database information, and the client. It may further include a KMS and EDMS server 23 including a web server unit for providing a file containing a web page to users using the / server model and HTTP of the web and the OS unit for operating the server.

On the other hand, the EAM system 30 finds the location of resources such as EAM and a file or device on the network, for example, a solution that is responsible for user authentication and access control for all requests using enterprise assets. Includes SSO that accepts user IDs and passwords over LDAP and the network, automatically logs on to all appropriate servers, and provides access to all authorized resources, including Web pages using the client / server model and HTTP on the Web. It may further include a web server unit for providing a file to users and an OS unit for operating the server.

On the other hand, the administrative business integration system 40 includes an integrated administrative business processing unit 42 for internal single-task processing and integrated management, a DBMS unit (database management system) for managing database information, and an OS unit for operating a server. Administration service integration server 41 may be included.

In this case, the above-mentioned administrative business integration system 40 may include a proxy server. For reference, the proxy server is a server that acts as an intermediary between the PC user and the Internet. And so on.

The proxy server is associated with or is part of a gateway server that separates the internal network from the external network, and a firewall server that protects the corporate network from outside intrusion.

The proxy server receives an Internet service request from the user, such as a web page transfer request.

If the request is a legitimate request that passes the filter requirements, the proxy server checks to see if there is a web page previously downloaded to its local cache.

If the page is found, the user's request is not retrieved from the Internet and the contents are sent to the user in the local cache.

However, if a user requests something that is not in the cache, the proxy server uses one of its own IP addresses on behalf of the user to forward the page request to a server on the outside Internet, and when the requested page arrives, the proxy The city server delivers it to the original requestor.

However, the presence of such a proxy server is not visible to the user, and all Internet requests and responses appear to be performed directly with the Internet server. (In fact, the proxy server is not completely invisible to the user, because the browser This is because the IP address of the proxy server must be specified when configuring it.)

Here, the administrative business integration processing unit 42 described above may be an administrative business integrated solution, as shown in FIG. 4, and the administrative business integrated solution may allow users to easily process internal portlet information built on the EAM. It is a solution-based application designed for service subjects and tasks.

For example, as shown in the accompanying drawings, Figure 5, consisting of a business status board that can inform the user's work status in real time, a standard module for managing user information and detailed business processing and integrated menu to enhance communication, Efficiently manage users' information and tasks individually / integrated.

Referring to the present invention as described above in more detail as follows.

The present invention provides an integrated screen of a unit work system within a department through a single program for administrative work, and provides customized screens and user internal communication functions for individual needs, thereby improving external service through user convenience and administrative work innovation. do.

In other words, through the SSO of the EAM system 30 to accept a user ID and password on the network, to automatically log on to all the appropriate server to access all authorized resources, administrative administrative integration of the administrative business integration system 40 Through the processing unit 42, the internal business portal information is implemented in a single program so that it can be operated in an integrated concept. After the solution is logged in, the information of the target system is provided for each user.

For example, the user selects a menu that he or she wants to use mainly through the internal user PC 50 to form an integrated solution, which is connected to the work system 20 by the internal user PC 50 to select a work menu. Then, the EIP portal system 10 generates a portlet 11 corresponding to each work menu, and the administrative work integration processor 42 of the administrative work integration system 40 integrates only the menus required by the user. By providing to the user PC 50, the user can easily access the job that he or she uses mainly, e.g., e-mail or financial transactions or securities or other information retrieval jobs, all menus for administrative business integration 42 is implemented on one browser.

Then, if the ID and password is input from the internal user PC 50 to proceed with the work, the EAM / LDAP / SSO of the EAM system 30 checks the input ID and password and the result is the authenticated ID and password It automatically logs on to all appropriate servers to access all authorized resources.

Thereafter, when the electronic payment work progress is selected from the internal user PC 50, the electronic payment system server 21 of the work system 20 transfers the software for electronic payment to the internal user PC 50 and transfers the same. By sending the work status of the user at a glance so that the work progress and subsequent work can proceed.

At this time, if the user wants to check the e-mail during the electronic payment business, if you select the e-mail in the menu display window displayed on the browser, EAM / LDAP / SSO of the EAM system 30 is entered and Since the password has already been confirmed, the user accesses the e-mail system 22 to check his or her e-mail.

When summarized in a table briefly summarized the technical gist according to the configuration and operation of the present invention as follows.

On the other hand, the configuration of the integrated menu applied in the present invention by way of example.

The configuration of the integrated menu as described above is just one embodiment in applying the present invention, and the administrative integrated business process using the internal user PC 50 for the user's main tasks or mainly using the various menus more and more. The system 40 can be used to select and set.

In the case of applying the above-described configuration of the integrated menu as a messenger that can actually be used, the output screen may be represented as follows.

First, the initial screen state before login is as follows.

Here, when the user enters his ID and password, and logs in, the SSO of the EAM system 20 automatically logs on to all appropriate servers to access all authorized resources.

Of course, to automatically access all the servers like this, the user can apply only the part he wants.

Next, if the work screen state that checks the mail, that is, the e-mail in the work menu is as follows, as described above, it is possible to use without having to enter a separate ID and password for connecting to a separate e-mail server Do.

Next, when the user selects the electronic payment task, this also inputs a separate ID or password by allowing the SSO of the EAM system 30 to automatically log on to all appropriate servers to access all authorized resources. There is no need to do this, and as an example, the screen output on the monitor of the internal user PC 50 is as follows.

Here, as shown, the work progress status, that is, the processed work and the work to be processed and payment work can be checked at a glance, and news and announcements and notes (including SMS) inside the organization can be checked at a glance. You will be able to work closely with your work.

Next, when the user selects a personal messenger window from the organization menu during a separate task rather than a task, the bottom surface displayed on the monitor of the internal user PC 50 is as follows.

As described above, the present invention manages the SSO of the EAM system 30, which is input through the internal user PC 50 at the first login, to automatically log on to all appropriate servers to access all authorized resources. In addition, in the course of performing various tasks, not only to enable quick and easy access, but also the administrative work integration processing unit 42 of the administrative work integration system 40 of the file portletized in the EIP portal system 10 By integrating and providing the selection of all tasks and tasks in the browser, not only the selection of tasks and tasks, but also the task and task execution environment can be provided through one browser, so the tasks according to many tasks and tasks are selected. Work can be performed without opening a window or active window.

In addition, the business system 20 includes a plurality of PC users 50, 60, the conversation with the staff provided by the administrative work and messenger, file transfer, user status functions, video conferencing, scheduling, address book, It also includes community functions such as mobile phone text message transmission, post-it and message sending, and you can see at a glance the status of the posts that are received by most commonly used business systems such as e-mail, electronic payment, and complaints.

In addition, the number of posts received is automatically changed and immediately shown in the status board, and clicking the number of posts automatically links to the corresponding work system to automatically handle the work as well as the system driven by the Internet web base. In addition, it can be integrated with client / server (C / S) based systems.

Here, it will be reasonable that the above-described external user PC 60 is limited in access rights over a certain area.

In addition, the administrative work integration system 40 uses the portlets provided up to provide integrated processing so as to select and use only the menus that are mainly used for each individual, and differentiate the work system 20 by job and job by person. The same service is possible in the wireless mobile system.

As described above, the present invention provides an integrated administrative work processing and management system that enables the integrated management and operation of programs such as e-mail, electronic payment, and knowledge map system (KMS), which are mainly used in government offices and offices. It improves the convenience of users and improves external services through administrative work innovation.

Claims (12)

An EIP portal system 10 that integrates, manages, analyzes, and provides all the resources necessary for work; A business system (20) for managing and providing electronic payment, transfer mail, knowledge management, complaint processing, archives, and administrative information disclosure information; The EAM system 30, which is connected to the aforementioned EIP portal system 10 and the business system 20 to perform user authentication and access right control for all requests made to use tangible / financial assets or intangible / intellectual assets. and; Only the selected menu is connected to the above-described EIP portal system 10 and the work system 20 so that the user can individually / integrate and manage necessary information and tasks to the internal user PC 50 and the external user PC 60 which will be described later. Providing administrative business integration system 40; An internal user PC 50 connected to each of the above-mentioned parts through an interface to utilize administrative integration services; External user PC (60) for connecting to the above-mentioned parts via the Internet; administrative work integrated processing system characterized in that the configuration. According to claim 1, EIP portal system 10 using the electronic payment, e-mail, KMS / EDMS, library-specific portlet 11 or a separate portlet 11 provided by the business system 20 and Administrative business integrated processing system to interface. According to claim 1, the business system 20 is a groupware unit for allowing a plurality of PC users 50, 60 to handle various tasks such as payment, data exchange, schedule management, meeting, and the like to manage the information of the database; Administrative service integrated processing and management system, characterized in that it comprises an electronic payment system server (21) comprising a DBMS unit and an OS unit for operating the server. 2. The system according to claim 1, wherein the business system 20 includes a mail processing unit for managing mail transmission / reception, a DBMS unit for managing database information, a web page using a client / server model, and HTTP on the web. And a mail system (22) comprising a web server section for providing files to users and an OS section for operating the server. The system of claim 1, wherein the business system 20 includes a KMS unit for processing knowledge information in a group, an EDMS unit for performing document processing processes from document creation to moving, payment, and record keeping, and database information management. It further includes a KMS and EDMS server 23 including a DBMS unit, a web server unit for providing users with a file containing a web page using a client / server model and HTTP on the web, and an OS unit operating the server. Administrative business integrated processing and management system, characterized in that. The system of claim 1, wherein the EAM system 30 locates EAM, which is a solution responsible for user authentication and access control for all requests using internal assets, and resources such as files and devices on the network. Includes SSO that accepts user IDs and passwords over LDAP and the network, automatically logs on to all appropriate servers, and allows access to all authorized resources, including Web pages using the client / server model and HTTP on the Web. Administrative service integrated processing and management system, characterized in that it further comprises a web server unit for providing files to users and an OS unit for operating the server. 2. The administrative service integrated system (40) according to claim 1, wherein the administrative business integrated system (40) includes an administrative unit integrated processing unit (42) for internal single task processing and integrated management, a DBMS unit for managing database information, and an OS unit for operating a server. Integrated administrative work processing and management system, characterized in that it comprises an integrated server (41). The system of claim 1, wherein the business system 20 includes conversations, file transfers, and user status functions provided by several PC users 50 and 60 in administrative tasks and messengers. Administrative business integrated processing system, characterized in that it further includes community functions such as management, address book, text message transmission, post-it, note sending. According to claim 1, the business system 20 can see at a glance the status of the posts received in the work system that is mainly used, such as e-mail, electronic payment, application for complaints, etc., automatically for the number of posts received The change is immediately visible in the status board. In addition, the administrative work integrated processing system that allows you to process the work by automatically linked to the corresponding work system by clicking the post number. According to claim 1, the administrative work integration system 40 is integrated by using the portlet that is provided up to provide a menu to be used mainly for each individual to select and use, the business system 20 by job, job by job Administrative business integrated processing system, characterized in that differently provided for each individual. The system according to claim 1, wherein the business system (20) can be integrated with a client / server (C / S) -based system in addition to a system driven by the Internet web. 2. The integrated administrative business process system according to claim 1, wherein the integrated administrative service system (40) is capable of the same service in a wireless mobile system.

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