KR20060070286A - Delivery reservation system and its method - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to a parcel delivery reservation system and a method thereof.

2. The technical problem to be solved by the invention

The present invention registers mapping information between a product purchase history input from the outside and a courier reservation information database managed by the user, and processes a plurality of courier reservations generated in an internet shopping mall using the registered mapping information, thereby repeating the input. The purpose of the present invention is to provide a courier service reservation system and a method for making courier service more convenient without a task.

3. Summary of the Solution of the Invention

The present invention provides a parcel delivery system, comprising: interfacing means for processing input and output with a user terminal connected through the Internet; Customer information received from the user terminal connected through the interfacing means, parcel delivery reservation data, and the location information and the movement path information of the delivery agent collected from the wireless communication terminal possessed by the delivery agent via the wireless network (Wireless Network) Storage means for; Customer information management means for managing mapping information between a product order history input from a user through the interfacing means and parcel delivery reservation data stored in the storage means, a user's use authority, and a parcel reservation status; And authenticating a use right of a user connected through the interfacing unit, generating product order details received from a user terminal having a use right as courier reservation data using corresponding mapping information stored in the customer information management means, After calculating the estimated visit time using the location information and the movement route information of the responsible delivery agent stored in the storage means to provide to the user terminal, as a result of selecting the estimated visit time and reflected in the generated courier reservation data Reservation processing means for storing in the storage means.

4. Important uses of the invention

The present invention is used in the courier reservation system.

Courier booking, location information, route information, estimated time of visit, access rights

Description

Delivery reservation system and its method             

1 is a configuration diagram of an embodiment of a courier reservation system according to the present invention;

2 is a flow chart of an embodiment of a process of inputting basic information of a customer in a delivery service reservation method according to the present invention;

3 is a flowchart illustrating an embodiment of a process of generating parcel delivery data in a parcel delivery method according to the present invention;

4 is a flowchart illustrating an embodiment of a courier service reservation process based on a shipping instruction of the courier service reservation method according to the present invention;

5 is a flowchart illustrating a process of calculating a visit estimated time in a courier service reservation method according to the present invention.

* Explanation of symbols on the main parts of the drawing

10: interfacing unit 20: reservation processing unit

21: interworking processor 22: shipping management unit

23: reservation management unit 30: customer information management unit

31: user management unit 32: mapping information management unit

33: status management unit 40: storage unit

41: customer information database 42: courier reservation information database

43: Delivery Agent Information Database

The present invention relates to a parcel delivery system and a method thereof, and more particularly, registers mapping information between a product purchase history input from an external source and a parcel delivery reservation database managed by the user, and uses the registered mapping information to store an Internet shopping mall. The present invention relates to a parcel delivery reservation system and a method for making parcel delivery reservation more convenient without repetitive input work by processing a large parcel delivery reservation occurring in the back and the like.

With the spread of the Internet, various courier services have been provided, and it is now possible to easily book a courier service regardless of time and place. However, the existing courier reservation systems had to be inputted one by one through the Internet electronic form when entering courier order information or through a file edited in a predetermined format. Therefore, a process of re-editing the various order information files received from various distributors in a format suitable for the courier system was necessary, and in particular, it was inconvenient to take a lot of time when entering a large amount of courier order information.

For example, a company that receives product orders from 100 locations must open 100 files every day and edit the product order information in a form suitable for each parcel delivery system. In the case of a new order, only the order information is included in the product order and no sender (seller) information, or in the case of a return order, only the sender (return customer) information is described and the receiver (seller) information is included. In many cases, there is a problem in that it is necessary to input the appropriate sender or recipient information according to each product type. In addition, the conventional courier reservation service has the following problems.

First, since the visit time is determined by a static rule when estimating the expected visit time for the courier reservation, there is a limit in that it is impossible to optimize the movement route of the visiting agent and effectively respond to the request for an emergency courier service.

That is, the existing courier reservation system provides a reservation time based on static information and rules when providing an expected visit time to a customer. Therefore, because the degree of order received and the route of visit of the delivery agent are not considered. Delivery routes were not optimized and could not provide the customer with an accurate estimated time of visit. As such, since the conventional courier reservation system cannot accurately calculate the expected visit time, the delivery agent has a limitation in that the visitor adjusts the visit time using a telephone or a fax, and accordingly, the visitor needs to visit at a desired time. . To solve this problem, there is an urgent need for a method of calculating a visitable time based on a real-time location information and an expected visit route of a delivery agent, presenting it to a customer, and allowing the customer to select a desired time.

In addition, if the courier customer is an enterprise, even a single customer may have multiple warehouses and offices. At this time, although several employees who reside in each work place perform different tasks, all employees had the problem of using the same user ID and accessing all information. In other words, the existing courier reservation system does not provide a function of registering / managing the work place information of the corporate customer and setting user information for each work place and information access authority of each user. As a result, all employees use the same user ID, which leads to an unspecified number of people having access to all information.

The present invention has been proposed to solve the above problems, and registers the mapping information between the product purchase history input from the outside and the courier reservation information database managed by the user, and generated in the Internet shopping mall using the registered mapping information. It is an object of the present invention to provide a parcel delivery reservation system and a method for making parcel delivery reservation more convenient without repetitive input work by processing a large parcel delivery reservation.

Other objects and advantages of the present invention can be understood by the following description, and will be more clearly understood by the embodiments of the present invention. Also, it will be readily appreciated that the objects and advantages of the present invention may be realized by the means and combinations thereof indicated in the claims.

An apparatus of the present invention for achieving the above object is a parcel delivery system, comprising: interfacing means for processing input and output with a user terminal connected through the Internet; Customer information received from the user terminal connected through the interfacing means, parcel delivery reservation data, and the location information and the movement path information of the delivery agent collected from the wireless communication terminal possessed by the delivery agent via the wireless network (Wireless Network) Storage means for; Customer information management means for managing mapping information between a product order history input from a user through the interfacing means and parcel delivery reservation data stored in the storage means, a user's use authority, and a parcel reservation status; And authenticating a use right of a user connected through the interfacing unit, generating product order details received from a user terminal having a use right as courier reservation data using corresponding mapping information stored in the customer information management means, After calculating the estimated visit time using the location information and the movement route information of the responsible delivery agent stored in the storage means to provide to the user terminal, as a result of selecting the estimated visit time and reflected in the generated courier reservation data And reservation processing means for storing in the storage means.

In addition, the method of the present invention, the courier service reservation method, the use authority setting step of setting the use authority of each user; A mapping information registration step of receiving and registering mapping information between a product order history and a parcel delivery information database; A parcel delivery data generation step of receiving parcel order details from a user having access authority and generating parcel delivery reservation data using the registered mapping information; A visit estimated time calculating step of calculating an estimated visit time using location information and movement route information of a responsible delivery agent; A visit estimated time selection step of providing the user with the calculated visit reservation time and selecting the estimated visit time as a result; And a parcel delivery data storing step of storing the selected visit reservation time in the generated parcel delivery data and storing the parcel reservation data.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings, whereby those skilled in the art may easily implement the technical idea of the present invention. There will be. In addition, in describing the present invention, when it is determined that the detailed description of the known technology related to the present invention may unnecessarily obscure the gist of the present invention, the detailed description thereof will be omitted. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a configuration diagram of an embodiment of a courier reservation system according to the present invention.

As shown in FIG. 1, a parcel delivery system according to the present invention includes an interface 10 for processing input / output with a user terminal connected through the Internet, and a user terminal connected through the interface 10. For storing the delivery agent information including the received customer information, the courier reservation data, and the location information and movement path information of the delivery agent collected from the wireless communication terminal possessed by the delivery agent through the wireless network Customer to manage the storage unit 40, work place information, user usage rights and mapping information between the order file and the product order data and the courier reservation information database 42, and manages the courier delivery status, reservation status, and reception status. Authenticate the use right of the user connected through the information management unit 30 and the interface unit 10, and from the user with the use right The received product order details are generated as courier reservation data using corresponding mapping information stored in the customer information management unit 30, and location information and movement route information of a responsible delivery agent stored in the storage unit 40. Calculates the estimated visit time using the same and provides it to the user, and as a result, includes a reservation processing unit 20 for receiving the estimated visit time and reflecting the generated courier reservation data and storing it in the storage unit 40. .

The interfacing unit 10 is a kind of web server that provides a user interface that can use the parcel delivery reservation system according to the present invention to a user terminal connected through the Internet, and the user terminal becomes a personal computer (PC) of a general individual. It may be a web server of an operator operating an online shopping mall or the like. In particular, the present invention is to process the courier reservation using the product order data delivered in conjunction with the online shopping mall, and to give a delivery instruction to the shipping personnel to provide a courier receipt label output. This function is processed by the reservation processing unit 20, and a detailed function thereof will be described later.

The storage unit 40 includes a customer information database 41, a parcel delivery reservation information database 42, and a delivery agent information database 43.

The customer information database 41 stores customer's work information, user's usage authority information, contract information, and the like, input from the customer through the interfacing unit 10.

The parcel reservation information database 42 stores parcel delivery reservation data under the control of the reservation processing unit 20.

The delivery agent information database 43 includes a delivery agent including location information and movement route information of a delivery agent collected from a wireless communication terminal (for example, a PDA) possessed by a delivery agent through a wireless network. It is storing information. As such, the delivery agent information stored in the delivery agent information database 43 is updated in real time according to the request of the reservation processing unit 20, and is provided to the reservation processing unit 20 to calculate a visit reception time and a delivery time. .

On the other hand, the customer information management unit 30 is the customer information database (41) such as the work place information, such as office / shipping logistics warehouse / return logistics warehouse input from the customer through the interface 10 and user-specific usage information, etc. User management unit 31 for storing and managing the information, the mapping information between the order file registered by the customer and the parcel delivery information database 42 and the mapping between the product order data of the online shopping mall and the parcel delivery information database 42 And a mapping information manager 32 for registering and managing information, and a status manager 33 for managing a parcel delivery status, reservation status, reception status, and the like.

The reservation processing unit 20 registers the order file and the courier reservation information database 42 registered in the mapping information management unit 32 with respect to the order book file received through the interfacing unit 10 and the product order data of the online shopping mall. According to the courier receipt request from the user (the receptionist in the office) and the linkage processing unit 21 for processing the courier reservation by using the mapping information of the courier information and the mapping information between the product order data and the courier service reservation information database 42. A plurality of information is used by using the delivery management unit 22 and the delivery information stored in the delivery agent information 43 and the delivery agent information 43 to give a delivery instruction to the shipping officer and to output the courier reception label. Calculate and provide the estimated time of visit, and as a result, select the estimated time of visit and make a reservation It includes a reservation management unit (23) for Lee.

Hereinafter, a process of inputting basic information of a customer in the courier reservation method according to the present invention will be described with reference to FIG. 2.

2 is a flowchart illustrating a process of inputting basic information of a customer in a parcel delivery method according to the present invention.

As mentioned above, an object of the present invention is to make it easy to receive various types of courier reservation information. In order to achieve this purpose, a process of pre-registering mapping information between the order file and the parcel delivery information database 42 and mapping information between the product order data of the online shopping mall and the parcel delivery information database 42 is required.

In addition, the present invention enables the systematic information management and division of work by registering / managing the work place (office / logistics warehouse) information of the enterprise customer and the user and authority for each work place. To do this, the master user of the corporate customer must first register the work place information and the user for each work place before making a reservation for the courier service.

First, after processing the login of a user who accesses the parcel delivery reservation system through the Internet (201), and receives the registration information related to the parcel delivery service (202). In this case, the work place means any place related to the courier service, such as an office that accepts an order for goods, a warehouse for sending goods (shipping destination), and a warehouse for returning goods (recovery) for storing returned goods. Once registered, the business information can be modified as needed.In the case where the shipping address or returning address information is missing from the order file or product order data input from the user, the registered business information in the "202" process will be listed. By providing choices, users can reduce repetitive tasks.

After registering the work place information, a user for each work place is registered according to a user's input, and a use right (information access right) of each user is set (203).

Then, if the user is asked whether to use the product order data package registration function that automatically reads the product order data of the external Internet shopping mall and courier reservations (204), the access information and the product order data and the courier reservation information of the Internet shopping mall to be linked It receives and registers mapping information between databases (205). Since the mapping information of the registered product purchase information is managed by the mapping information management unit 32, it is not necessary to repeatedly input at the time of courier reservation.

On the other hand, if the user receives an order file and selects whether to use the order book registration function to automatically courier reservation (206), and receives the mapping information between the order book file and the courier reservation information database to register (207). At this time, the type of the order file, the name of each column, and the data type can be set. Since the mapping information of the registered order file is managed by the mapping information management unit 32, there is no need to repeatedly input the courier service.

On the other hand, the user of the courier reservation system according to the present invention can be classified into two types. The first type is the acceptor who accepts the courier reservation based on the product order details (order file or product purchase information) and the dispatcher responsible for packing and labeling the goods according to the product order details. Hereinafter, a process of generating courier reservation data using the product order details and a process of courier reservation using the courier reservation data generated by the sender will be described with reference to FIGS. 3 and 4, respectively.

Figure 3 is a flow chart of an embodiment of the courier reservation data generation process of the courier reservation method according to the present invention, the user in charge of courier reservations to the courier reservation system using the order file or product order data using courier reservation data Is a batch, and the package delivery data generated in a batch is delivered to the shipping person in charge, and the shipping order is indicated.

First, when the linkage processing unit 21 receives a product order history (order file or product order data) from the outside (301), the mapping information between the received product order history (order file or product order data) and the courier reservation information database is Check whether it is registered (302). At this time, if the customer is selling the goods from a number of distributors can be used in the order file of various formats.

As a result of the check 302, if the mapping information between the received product order details (order file or product order data) and the parcel delivery reservation database is not registered, the received product order details (order file or product order data) and parcel delivery service After receiving and registering mapping information between reservation information databases (303), courier reservation data is generated using the registered mapping information (304). After the user confirms the generated delivery service reservation data (305), the delivery instruction is instructed according to a preset method (deliver delivery service reservation data to the delivery person in charge) (306). At this time, if correction is needed at the time of user confirmation, the correction is input and corrected.

At this time, when the product order details are in the form of an order file, parcel order data is generated by parsing the order file using mapping information between the order file and the courier reservation information database, and the product order data is received from the online shopping mall. In this case, the parcel delivery data is generated by importing the mapping information between the merchandise order data and the parcel delivery information database.

On the other hand, if the verification result 302, the mapping information between the received order file and the courier reservation information database is registered, proceed directly to "304" process parsing the order book file using the registered mapping information to the courier reservation data Generate 304. After the user confirms the reservation details (305), the device is instructed to release the goods by a preset method (deliver courier reservation data to the shipping personnel) (306).

At this time, the quantity of goods instructed to be released is deleted from the quantity of the person in charge of the receptionist who works in the office, and is added to the quantity list of the person in charge of dispatch of the warehouse.

Figure 4 is a flow chart of an embodiment of the courier reservation process according to the delivery instruction in the courier reservation method according to the present invention, the process of preparing a product and confirming the delivery instruction by the dispatch personnel working in the warehouse warehouse to reserve the courier Indicates.

First, when the dispatcher logs in to the parcel delivery reservation system (401), a list of parcel delivery data instructed to be released by the receptionist is displayed on the screen (402). Then, receiving the courier reservation request signal for the shipment-instructed quantity (403) and outputs the label for the quantity through the output device (for example, a printer) (404), and the corresponding courier reservation data database The data is stored in 42 and the reservation process is made (405). At this time, the courier reservation processing process assigns a courier agent with reference to the delivery agent information database 43, calculates a scheduled delivery time, selects a desired time from the dispatch person, and then selects courier reservation data reflecting the courier reservation data. This is done by storing in the information database 42. A process of calculating the estimated delivery time will be described later with reference to FIG. 5.

Meanwhile, when the courier reservation is completed, the courier appointment data added to the wireless communication terminal (for example, PDA) of the responsible delivery agent and the modified movement route information are transmitted (406).

After completing the courier reservation, the dispatcher prepares the shipment by packing the product to be shipped and attaching a printed label. Courier reservation information can be modified or canceled before the delivery agent in charge.

5 is a flowchart illustrating a process of calculating a visit estimated time in a courier service reservation method according to the present invention.

In the present invention, the estimated visit time is a time calculated in real time in consideration of current location information and movement route information of a responsible delivery agent.

First, when new courier reservation data is added to the courier reservation information database 42 (501), the courier agent information database 33 is searched and the wireless communication terminal (for example, PDA) possessed by the courier in charge of the area. The current location information and movement path information of the device are obtained (502). At this time, the delivery agent downloads and saves the courier reservation status and the optimal movement route information to his PDA when the courier company departs. Then, while the delivery agent visits along the optimal movement route stored in the PDA, the location information of the delivery agent and the parcel reservation processing result are periodically transmitted to the parcel delivery reservation system via the wireless network and stored in the delivery agent information database 43. .

Meanwhile, new courier reservation data is added to the current location information and the movement route information of the wireless communication terminal (for example, PDA) possessed by the delivery agent to calculate the optimum movement route and the estimated visit time (503). At this time, when calculating the estimated time of visit, additional options such as the time of the earliest visit in the afternoon and the time of the earliest visit in the next day are calculated together with the earliest visitable time.

In operation 504, the calculated estimated visit time list is output. Then, the estimated time of visit is selected from the user (505), and the parcel delivery reservation is completed by filling in the corresponding item of the parcel delivery reservation database (42) (506).

On the other hand, when the courier reservation is completed, the confirmed courier reservation information and the corrected movement route are stored in the delivery agent information database 43 and transmitted to the wireless communication terminal (PDA) possessed by the delivery agent through the wireless network ( 507).

As such, the present invention can reduce the delivery time and increase the work efficiency by providing the accurate visit estimated time to the customer based on the real-time location information and the movement route information of the delivery agent.

In addition, the courier reservation system according to the present invention is capable of systematic management and sharing of information by granting the use rights of a plurality of users of the enterprise customer by role.

As described above, the method of the present invention may be implemented as a program and stored in a recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.) in a computer-readable form. Since this process can be easily implemented by those skilled in the art will not be described in more detail.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the technical spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited by the drawings.

As described above, the present invention registers mapping information between a product purchase history input from the outside and a courier reservation information database managed by the user, and processes a large courier reservation generated in an internet shopping mall using the registered mapping information. There is an effect that it is possible to schedule the courier more conveniently without repeated input work.

In addition, the present invention, by granting the use authority of a plurality of users of the enterprise customer by role has the effect that can systematically manage information and share the work.

In addition, the present invention has the effect of reducing the delivery time and increase the work efficiency by providing an accurate visit estimated time to the customer based on real-time location information and movement route information of the delivery agent.

Claims (10)

In the courier reservation system, Interfacing means for processing input and output with a user terminal connected through the Internet; Customer information received from the user terminal connected through the interfacing means, parcel delivery reservation data, and the location information and the movement path information of the delivery agent collected from the wireless communication terminal possessed by the delivery agent via the wireless network (Wireless Network) Storage means for; Customer information management means for managing mapping information between a product order history input from a user through the interfacing means and parcel delivery reservation data stored in the storage means, a user's use authority, and a parcel reservation status; And Authenticating the use right of the user connected through the interfacing means, generating the product order details received from the user with the use right as courier reservation data using the corresponding mapping information stored in the customer information management means, and The estimated time of visit is calculated and provided to the user by using the location information and the movement route information of the responsible delivery agent stored in the storage means. As a result, the estimated time of visit is selected and reflected in the generated courier reservation data. Reservation processing means for storing in the means Courier booking system comprising a. The method of claim 1, The storage means, Customer information storage means for storing customer's work information and user's usage authority information received from the customer through the interfacing unit; Parcel delivery reservation data storage means for storing parcel delivery reservation data under control of the reservation processing means; Delivery agent information storage means for storing the location information and the movement route information of the delivery agent collected from the wireless communication terminal possessed by the delivery agent Courier booking system comprising a. The method of claim 2, The customer information management means, User management means for storing and managing work place information and user-specific usage authority information received from a customer through the interfacing means in the customer information storage means; Mapping information management means for registering and managing mapping information between product order details received from a customer through the interfacing means and the parcel delivery reservation data; And Status management means for managing the delivery status, reservation status, and reception status Courier booking system comprising a. The method of claim 3, wherein The reservation processing means, Interlocking processing means for generating parcel delivery reservation data by using the mapping between the parcel order details registered in the mapping information management means and the parcel delivery reservation data; In response to a request for parcel delivery from a user with parcel delivery authority, the parcel delivery data is issued to the parcel delivery reservation data. When a user with parcel delivery authority subsequently connects, the parcel reservation data is output by outputting a list of the parcel delivery data. Shipment management means for completing and outputting the parcel delivery label; And Calculate and provide a plurality of estimated visit times using location information and movement route information of a delivery agent stored in the delivery agent information storage means, and as a result, a reservation for selecting a specific visit expected time and completing a courier reservation. Means of management Courier booking system comprising a. The method of claim 4, wherein The product order history mentioned above, Delivery service reservation system, characterized in that the form of a specific order file. The method of claim 4, wherein The product order history mentioned above, A courier reservation system, which is product order data read from an internet shopping mall. The method according to any one of claims 4 to 6, The reservation management means, After calculating the optimum travel route and the estimated visit time by adding the generated courier reservation data to the location information and the movement route information of the delivery agent stored in the delivery agent information storage unit, the calculated estimated visit time list is output. Completes the courier reservation by filling in the corresponding item of the courier reservation information storage means, and stores the courier reservation information and the modified movement route according to the selected courier reservation information storage means in the courier information storage means. A courier reservation system, characterized by transmitting to the mobile communication terminal in possession. In the courier service reservation method, A use authority setting step of setting use authority of each user; A mapping information registration step of receiving and registering mapping information between a product order history and a parcel delivery information database; A parcel delivery data generation step of receiving parcel order details from a user having access authority and generating parcel delivery reservation data using the registered mapping information; A visit estimated time calculating step of calculating an estimated visit time using location information and movement route information of a responsible delivery agent; A visit estimated time selection step of providing the user with the calculated visit reservation time and selecting the estimated visit time as a result; And Courier reservation data storage step of storing the selected visit reservation time reflected in the generated courier reservation data and storing Courier booking method comprising a. The method of claim 8, The parcel delivery data generation step, Receiving a product order history from a user having access authority; Confirming whether mapping information between the received product order details and a parcel delivery reservation database is registered; As a result of the checking, if the mapping information between the received product order details and the courier reservation information database is not registered, the mapping information between the received product order details and the courier service reservation information database is input and registered, and then the mapping information is registered using the registered mapping information. Generating the received product order details as parcel delivery reservation data; And As a result of the check, if mapping information between the received order file and the parcel delivery information database is registered, generating the received merchandise order details as parcel delivery reservation data using the previously registered mapping information. Courier booking method comprising a. The method of claim 9, The estimating visit time calculating step, Determining a delivery agent in charge of the dispatch area as new courier reservation data is added to the courier reservation information database; Obtaining current location information and movement route information of the determined delivery agent; And Calculating the optimal movement route information and the estimated visit time by adding the added parcel reservation data to the obtained current location information and the movement route information of the responsible delivery agent; Courier booking method comprising a.

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