KR20050078855A - Communication matching and mediating system and method based on the other party identification information - Google Patents

Abstract

The present invention provides a system for matching and mediating a call with an unknown call requesting party based on the counterpart identification information to a customer using a communication network. The call matching and intermediary system includes a plurality of customer communication devices capable of transmitting and receiving data through a communication network, a database server for receiving and storing a client's own profile and a profile of a call counterpart, a client's own profile stored in the database server, Matching server to search the desired party profile to determine the matching customer pair consisting of the first customer and the second customer, and to provide matching party identification information to the communication device of the first customer and the second customer of the matched customer pair And a mediation server for confirming the intention and executing a call connection when a signal for accepting a call with the other party is received from the communication device of the first customer and the second customer. According to this currency matching and brokering system, customers can use the currency matching service very cheaply and easily, and also prevent the leakage of customer's information through the call brokering through nicknames, and the telecommunications operators can be more aware of the occurrence of additional call volume. You will get a lot of communication revenue.

Description

Communication Matching and Mediating System and Method Based on the Other Party Identification Information}

The present invention relates to a call matching and mediation system and a method thereof, and more particularly, to store a database (DB) of a client's own profile and a call partner's profile provided by an unspecified communication consumer and to execute a call matching program. The present invention relates to a currency matching and mediation system and method for confirming a currency intention and brokering a currency for each pair of customers matched through the same.

Regardless of the East and West, interracial relationships and encounters in human society are the eternal topics of mankind and the center of popular culture. The influence of the development of the communication field on society is not that much in the meeting or fellowship of the opposite sex. In particular, with the widespread use of the Internet and mobile communication, a number of new methods have emerged in the field of men and women. In line with this trend, one of the services that emerged is the service area that arranges calls between members.

1 is a view schematically showing an initial meeting arrangement system. Referring to the drawings, the meeting arrangement system is constructed by connecting a plurality of customer terminals 10 and 20 to the meeting agent server 40 through the Internet 30. At this time, the meeting arranger server 40 includes a main server 41 and a database server 43.

When a plurality of customers subscribe to the site established by the meeting organizer through the respective customer terminals 10 and 20, the main server 41 provided in the meeting organizer server 40 is connected to each other via the Internet 30. Give an ID (ID) and password to the customer, and receives information about the customer and the counterpart information desired by the customer from each of the customer terminal (10, 20). In this case, the customer information and the counterpart information received by the main server 41 from the customer terminals 10 and 20 include information on gender, age, monthly income, height, weight, and property level.

The database server 43 stores the database of the customer information received by the main server 41 for each ID given to each customer. In addition, the database server 43 searches for customer information that matches the item-specific information of the counterpart information among the customer information stored in the database server 43, and stores the retrieved customer information in a database. The manager of the meeting arranger server 40 arranges meetings between customers by reviewing respective customer information and counterpart information stored in the database server 43.

This meeting arrangement system existed before the widespread use of the Internet. A plurality of customers watched the advertisements of the service providers and called the service providers. It provides the operator with information about his or her desire and the desired reason, and the operator receives the call of the customer and provides information about the desired call partner. The operator here receives an expensive information usage fee from the customer in exchange for providing the above information to the customer. This system still exists today. However, at present, a considerable number of service providers who have provided such services have transformed the base of the service according to the spread of the Internet, and the active dissemination of the Internet provided an opportunity for many small businesses to appear in this field. .

2 is a schematic diagram of a web-based call arrangement system generalized in recent years, which is also disclosed in Korean Patent Laid-Open Publication No. 2003-77347. Referring to FIG. 2, the call arrangement system includes a mobile communication terminal 110 and 120, a mobile communication network 130, and a service provider system 140, and the service provider system 140 is connected to a database server 141. ARS (Audio Response System) 143 is provided.

The customer registers as a member to the service provider system 140 through the mobile communication network 130 using the mobile communication terminals 110 and 120. The database server 141 receives customer information from a plurality of customers subscribed through the mobile communication network 130, and stores the received customer information as a database for each customer's mobile communication number. At this time, the customer information stored in the database server 141 includes information on gender, age, monthly income, height, weight, property level, and the like.

When a service is requested from the mobile communication terminals 110 and 120 connected through the mobile communication network 130, the ARS 143 inquires about a search condition for a desired counterpart. The search condition includes at least one of information on gender, age, monthly income, height, weight, and property.

The service provider system 140 receives a search condition for the other party from the mobile communication terminals 110 and 120 through the ARS 143, searches for a mobile communication number corresponding to the received search condition, and searches the mobile communication network 130. Provided to the mobile communication terminal (110, 120) connected through. This allows the call arrangement system to connect calls between customers at a relatively low cost.

The problem in the above-described prior art is that there is a lack of reliability of the counterpart information provided by the call mediation service provider, and there is a fear that personal information more than allowed by the customer may be exposed in the process of providing a service called call mediation. The service provider has a procedural complexity and hassle that the customer has to try the actual call directly because he receives the information fee and provides only the information of the other party. And the biggest problem is that there are cases where operators expect customers. In other words, there is a case where the reason why the employee hired by receiving the financial payment from the operator is to spontaneously participate in the mediation and take the customer's information fee by calling the other party.

The present invention has been made to solve the problems of the prior art as described above, the object of which is that customers can talk to the desired party at the desired time with a cheaper, simpler and more reliable way without the worry of personal information leakage To provide a currency matching and mediation system and method thereof.

It is another object of the present invention to provide a currency matching and mediation system and method that can dramatically increase the profits of a telecommunications operator by facilitating calls between customers and increasing the amount of calls.

It is still another object of the present invention to provide a currency matching and mediation system and method for contributing to increased sales in the entire telecommunications market by presenting a new currency paradigm that can legally charge a call rate to both parties rather than to one of the customers. will be.

Still another object of the present invention is to match and broker calls between customers under the management and supervision of a trusted large telecommunication service provider, thereby eliminating the detriment of fraudulent call mediation and contributing to the development of a healthy communication culture and method and method thereof. To provide.

The above object of the present invention is a system for matching and mediating a call with an unknown call request counterpart to a customer using a communication network, comprising: a plurality of customer communication devices capable of transmitting and receiving data through a communication network, a personal profile and a call of a plurality of customers; A database server configured to receive and store a profile of a desired counterpart, a matching server configured to search a user profile and a call counterpart profile of the customer stored in the database server to determine a matching customer pair consisting of a first customer and a second customer, and a matching Confirming the intention to call by providing matching counterpart identification information to the communication device of the first customer and the second customer of the established customer pair, and receiving a signal from the communication device of the first customer and the second customer to accept the call with the other party. Can be achieved by a currency matching and mediation system that includes an intermediary server that executes the call connection. The.

In addition, the above object of the present invention, in a method for mediating by matching a call with an unknown call forwarding party to a customer using a communication network, (a) receiving the profile of the customer and the call forwarding party; (b) storing the inputted user profile and the profile of the called party in a database; and (c) searching for the stored own profile and the profile of the called party and searching for matching pairs of first and second customers. Determining the call intention by providing matching counterpart identification information to the communication device of the first customer and the second customer of the matched customer pair, and (e) the first customer and the second customer. When the call acceptance signal is received from the communication device of the can be achieved by a call matching and mediation method comprising the step of performing a call connection.

Hereinafter, with reference to the accompanying drawings will be described in detail a currency matching and mediation system and method thereof.

3 is a block diagram schematically illustrating a currency matching and mediation system according to the present invention. This call matching and mediation system is comprised of a plurality of customer communication devices 210, 220, communication network 230, and service system 240. Here, the service system 240 is a system built by a service provider that conducts a currency matching business, and includes a web server 241, a database server 243, a matching server 245, an intermediary server 247, and a payment server 249. It is provided.

Each customer communication device 210 or 220 is connected to the communication network 230 to transmit and receive data with the communication device or service system 240 of the other customer. Here, the customer communication device (210, 220) is a concept including both a wireless communication device, such as a telephone for transmitting and receiving data by wire, a wired communication device such as a computer, a mobile communication terminal for transmitting and receiving data wirelessly. The customer communication device 210, 220 is preferably capable of transmitting and receiving voice signals and text signals by wire or wireless.

The communication network 230 may include the Internet for mediating information communication between the customer communication devices 210 and 220 of a long distance, a local area network (LAN) for mediating information communication between the communication devices 210 and 220 of a short distance, It includes a packet switched data network (PSDN) for transmitting and receiving data using a packet.

The web server 241 provides a menu for membership of the call matching and mediation system to the customer communication device 210 or 220 connected through the communication network. In addition, the web server 241 provides an input window for the customer to enter his or her profile and the profile of the desired party. In addition, the web server 241 provides a selection menu so that the customer can select a time, for example, a day of the week, that the customer wants to talk to. At the time of membership registration, a predetermined fee for providing a call matching service may be charged to all subscription customers.

The database server 243 receives the user's profile including the nickname entered by the customer and the callee's profile through the input window provided by the web server 241, and receives the received user's profile and the caller's profile. Each database is stored. At this time, the database server 243 preferably stores different weights for each item of the user's profile and the profile of the call counterpart.

Unlike the above, it is also possible to receive the customer's own profile and the other party's profile in writing and directly input it to the database server 243. For example, in the application form for mobile phone communication service, create a separate section for the customer's profile and the callee's profile so that the customer fills in the blanks, and the user's profile and the caller's profile The service provider can input to the database server 243.

The matching server 245 determines the first-priority matching customer pair based on the user profile and the call partner profile of the plurality of customers that are stored in a database in the database server 243. In this case, the matching server 245 operates the currency matching program to determine the first-order matching customer pair, and predetermines the next-order matching customer. Hereinafter, the communication device indicated by reference numeral "210" is called a first customer communication device, and the communication device indicated by reference numeral "220" is called a second customer communication device.

The intermediary server 247 is the first customer communication device 210 and the second customer communication device 220 of the first-order matching customer pair determined by the matching server 245. Simultaneously send the selected call time (weekday) and confirm the intention. When a call acceptance signal is received from both the first customer communication device 210 and the second customer communication device 220, the intermediary server 247 connects both communication devices 210 and 220 to each other and the first customer. The call is initiated between the second customer. In this case, the mediation server 247 transmits a nickname to the communication device 210 of the first customer and the communication device 220 of the second customer, giving priority to the call request time of the customer who applied for the call matching service first. It is advisable to confirm your intention. On the other hand, when a call acceptance signal is received from only one of the communication device 210 of the first customer and the communication device 220 of the second customer, the mediation server 247 is connected with the communication device of the call acceptance customer. The matching server 245 confirms the call intention by providing identification information, for example, a nickname of the counterpart to the communication device of the second-order matching customer, and initiates a call when both parties accept the call.

4 is a conceptual diagram illustrating a system of currency matching, currency intermediation and billing based on a database. As can be seen from this figure, the matching server 245 determines the matching customer pairs based on the profiles of the customer himself / herself and the call counterparties stored in the database server 243, and the mediation server 247 determines the matching customer pairs. After confirming the intention of the call by sending the nickname of the other party to the first customer and the second customer, both parties accept the call. Accepting a call here means agreeing to pay a communication fee accordingly. When the call is successfully terminated, the payment server 249 charges the call fee to both the first and second customers, who are the parties to the call, which is then combined with the normal call fee to bill the customer on a monthly basis. Can be. The payment server 249 uses a server provided by a public storage institution or a bank.

5A and 5B are flow charts illustrating a method of currency matching and mediation implemented by the system of FIG. Referring to FIG. 5A, the web server 241 provides a customer information input window to the communication devices 210 and 220 of the customers 1, 2,..., N connected through the communication network 230. Receives the profile of the profile and the desired party to call (S401). Here, the web server 241 preferably provides the profile input window of the customer himself / herself shown in FIG. 6A and the profile input window of the call counterpart shown in FIG. 6B separately. In addition, the client's own profile and the profile of the person who wants to call each other include at least one of information such as gender, height, body type, blood type, appearance, personality, education, occupation, economic strength, residence, interest, marital status, and age. desirable. In the present invention, the nickname is entered in the profile input window of the customer to notify the other party at the time of the call brokerage. You can also verify your gender by entering your social security number.

In addition, the web server 241 provides a selection menu so that the customer can select a desired call time (day of the week) with the matched party. In this case, the web server 241 classifies the customer into a regular service member and a premium service member according to the subscription fee, thereby giving the premium service member two call times a week, for example, and providing the regular service member once a week. You can also differentiate yourself by giving you the opportunity to choose your talk time.

The database server 243 receives the customer's own profile and the profile of the call counterparties from the web server 241 and stores them in a database (S402). In this case, it is preferable that the database server 243 classifies and stores the profile of each customer based on the nickname of the customer, and is preferably implemented so that the same nickname is not duplicated for one nickname. That is, when a specific customer inputs the same nickname as the nickname of another customer previously stored in the database server 243 in the customer information input window, a message indicating that the nickname is duplicated is transmitted to the communication device 210 or 220 of the corresponding customer. Encourages you to select and enter another nickname.

Unlike the above, it is also possible to receive the customer's own profile and the other party's profile in writing and directly input it to the database server 243. For example, in the application form for mobile phone communication service, create a separate section for the customer's profile and the callee's profile so that the customer fills in the blanks, and the user's profile and the caller's profile The service provider can input to the database server 243.

In addition, when the database server 243 stores a database of the client's own profile and the called party's profile transmitted from the web server 241, the database server 243 gives different weights to the items of the customer's own profile and the called party's profile. Save it. The weight may be arbitrarily determined by the operator of the database server 243.

The matching server 245 operates a call matching program to determine a first-order matching customer pair from the customer's own profile and the call partner's profile stored in the database server 243 (S403). In this case, the matching server 245 may be configured to search for the first-order matching customer and the second-order matching customer based on the weight for each customer profile item assigned by the database server 243. For example, as shown in FIG. 7, in each of the items of the user profile and the call partner profile, for the desired day of the week, age, appearance, personality, education, economic strength, and interest, 7, 6, 5, 4, If the weights of 3, 2, and 1 are given, the matching server 245 searches for the counterpart customers matching in the order of the desired day of the week-> age-> appearance-> personality-> education-> economy-> interest. Compressing the counterpart customers based on the weight can eventually determine the first-matched pair of customers.

Next, the mediation server 247 confirms the call intention by transmitting the nickname of the counterpart to the first customer communication device 210 and the second customer communication device 220 of each matched customer pair (S404 and S405). The nickname transfer and call intent will be executed at the time (days) specified by the customer when registering. When a new member uses the call matching service of the present invention for the first time, it is preferable to transmit a call notification message as shown in FIG. 8A in advance, and then further send a call acceptance confirmation message as shown in FIG. 8B. The service experienced user only transmits a call acceptance confirmation message as shown in FIG. 8B. For example, if the nickname of the first customer of the matched pair of customers is "black knight" and the nickname of the second customer is "swan", the communication device 210 of the black knight "The Swan" of love Would you like to hit the arrow? ", And the communication device 220 of the swan will send a message" Do you want to hit the arrow of love [Black Knight] blown? ".

If necessary, other types of counterpart identification information may be transmitted to the communication device 210 or 220 of the matched customer pair instead of the nickname. For example, a unique number may be assigned to each member of the call matching service, the number may be transmitted as the counterpart identification information, and the identification information such as a nickname or a unique number may be voiced.

In the next steps S406 and S407, the mediation server 247 confirms the intention to accept the call of the first customer and the second customer. When the first customer accepts the call and receives the call acceptance signal from the communication device 210 of the first customer and the second customer accepts the call and receives the call acceptance signal from the communication device 220 of the second customer, The server 247 connects the communication device 210 of the first customer and the communication device 220 of the second customer to start a voice call between the first customer and the second customer (S408).

If the call acceptance signal is not received from the communication device 220 of the second customer for a predetermined time, the mediation server 247 determines that two of the first customers are determined by the matching server 245 as shown in Fig. 5B. Searching for the ranking matching customer (S408), and then transmitting the nickname of the counterpart to the communication device 210 of the first customer who accepted the call and the communication device (not shown) of the newly searched second ranking matching customer (S409). When both the first customer and the second-order matching customer accept the call (S410), the mediation server 247 connects the communication device 210 of the first customer and the communication device of the second-order matching customer to start a voice call between them. To be made (S411). On the other hand, the intermediary server 247 transmits the nickname of the customer of the next order on the desired communication day of the week to the communication device 220 of the second customer who refused the call. In addition, the nickname of the second customer is also transmitted to the communication device of the next-order customer, and the same process is repeated.

In contrast, if a call acceptance signal is not received from the communication device 210 of the first customer for a predetermined time, the mediation server 247 searches for the second-order matching customer of the second customer determined by the matching server 245 ( In operation S412, the nickname of the other party is transmitted to the communication device 220 of the second customer who has accepted the call and the communication device (not shown) of the newly searched second-order matching customer (S413). When both the second customer and the second-order matching customer accept the call (S414), the mediation server 247 connects the communication device 220 of the second customer and the communication device of the second-order matching customer to start a voice call between them. To be made (S415). On the other hand, the intermediary server 247 transmits the nickname of the customer of the next highest order on the desired communication day of the week to the communication device 210 of the first customer who refused the call. In addition, the nickname of the second customer is also transmitted to the communication device of the next-order customer, and the same process is repeated.

The above-described call matching and mediation process has been described using one matched customer pair as an example, and the above call matching and intermediation process is repeatedly performed for many other customer pairs determined by the matching server.

According to the present invention, the customer can talk to the desired call partner at the desired time in a cheaper, simpler and more reliable manner without worrying about the leakage of personal information.

In addition, according to the present invention it is possible to significantly increase the profits of the telecommunications operators by promoting the call between customers and increasing the amount of calls.

In addition, the present invention can contribute to an increase in sales of the entire communication market by suggesting a new currency paradigm that can legally charge a call fee to both sides of the customer.

In addition, the present invention can eliminate the damage of fraudulent call mediation and contribute to the development of a healthy communication culture by matching and brokering calls between customers under the management and supervision of a large trustworthy telecommunication service provider.

Although the above has been illustrated and described with respect to the preferred embodiment of the present invention, the present invention is not limited to the above-described specific embodiment, it can be modified in various forms without departing from the gist of the invention described in the claims.

1 is a schematic representation of an initial meeting arrangement system;

2 is a schematic view showing a call arrangement system generalized in recent years,

3 is a block diagram schematically illustrating a currency matching and mediation system according to the present invention;

4 is a conceptual diagram showing a system of currency matching, currency brokering and billing based on a database;

5A and 5B are flow charts illustrating the method of currency matching and mediation of the present invention executed by the system of FIG.

6A and 6B are views showing an example of a customer's own profile input window and a call party's profile input window provided by a web server;

7 is a view for explaining a method of determining a matching customer pair by the matching server;

8A and 8B illustrate examples of a call notification message and a call acceptance confirmation message transmitted to a communication device of a call matched customer.

Explanation of symbols on main parts of drawing

210, 220: customer communication device 230: communication network

240: service system 241: web server

243: database server 245: matching server

247: mediation server 249: payment server

Claims (14)

       In a system for matching and mediating a call with an unknown call requesting party to a customer using a communication network,        A plurality of customer communication devices capable of transmitting and receiving data through a communication network; A database server for receiving and storing a plurality of customers' profiles and profiles of a call counterpart; A matching server that searches a user profile and a call counterpart profile of the customer stored in the database server to determine a matching customer pair consisting of a first customer and a second customer; And A signal for confirming a call intention by providing matching counterpart identification information to the communication device of the first customer and the second customer of the matched customer pair, and accepting a call with the other party from the communication device of the first customer and the second customer A call matching and mediation system comprising a mediation server executing a call connection when received. The method of claim 1, Call matching and mediation system further comprises a web server that provides a window for the customer to directly enter his or her profile and the other party's profile. The method according to claim 1 or 2, And said customer communication device is a portable communication device capable of transmitting and receiving voice and text signals. The method according to claim 1 or 2, And the mediation server confirms a call intention by providing matching counterpart identification information to communication devices of the first and second customers of each pair of customers at a predetermined time. The method according to claim 1 or 2, When a signal for accepting a call is received from only one of the first customer and the second customer of each pair of customers, the intermediary server determines a second-order matching customer determined by the communication device of the corresponding call accepting customer and the matching server. Call matching and mediation system, characterized in that to provide a matching counterpart identification information to the communication device to confirm the intention. The method according to claim 1 or 2, The database server assigns and stores different weights for each item of the customer's own profile and the call partner's profile, and the matching server stores the first and second order matching customer pairs based on each weighted profile item. Determining a currency matching and intermediary system. The method according to claim 1 or 2, The client's own profile stored in the database server includes a nickname to be notified to the call-towarding party, and the mediation server provides the counterpart's nickname as counterpart identification information to the first customer and the second customer of the matching customer pair. Currency matching and mediation system. In the method of mediating by matching a call with an unknown call requesting party to a customer using a network, (a) receiving a profile of the client's own profile and a call counterpart; (b) database-saving the inputted personal profile and the profile of the call counterpart; (c) retrieving the stored user profile and the profile of the desired call partner to determine a matching customer pair consisting of the first customer and the second customer; (d) confirming a call intention by providing matching counterpart identification information to communication devices of the first customer and the second customer of the matched customer pair; And (e) executing a call connection between the two when the call acceptance signal is received from the communication device of the first customer and the second customer. The method of claim 8, And the profile of the user inputted in the profile input step (a) includes a nickname to be notified to the desired party of the call. The method of claim 9, Matching partner identification information provided to the other party in the call intention confirmation step (d) is the nickname of the other party. The method of claim 8, Call matching and the profile of the user profile and the call-to-be party inputted in the profile input step (a) includes at least one of information on gender, height, body type, blood type, personality, occupation, economic strength, and education Mediation method. The method of claim 8, The call intention confirmation step (d) and the call connection execution step (e) is carried out at a predetermined time by the customer, call matching and mediation method. The method of claim 8, If a signal for accepting a call is received from only one of the first customer and the second customer in the call intention confirmation step (d), the second matching customer of the call accepting customer is searched from the database, and the call accepting customer Call matching by providing matching counterpart identification information to a communication device of a second-order matching customer and confirming a call intention, and executing a call connection when the call-accepting customer and the second-order matching customer accept a call with the other party. And mediation method. The method of claim 8, In the profile input step (a), the call matching and mediation method, characterized in that the customer directly inputs the profile of the customer and the call counterpart from the customer via the web.