KR20050066545A - Automatic directory service apparatus and method using the location of a wired phone - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to an unmanned telephone number guide service apparatus using the installation location information of a landline telephone, a method thereof, and a computer readable recording medium storing a program for realizing the method.

2. The technical problem to be solved by the invention

When the present invention is to know only the mutual name in a location where you do not know the administrative name, or when you want to find a number of phone numbers belonging to the industry only know the industry, using the voice recognition technology unmanned business name, industry, name, etc. Unattended phone number to guide the phone number, but at this time to reduce the search target words using the installation place information, so that the user can be guided unmanned phone number such as business name, industry, name, etc. without any equipment other than the phone An information service apparatus and method thereof, and a computer-readable recording medium recording a program for realizing the method.

3. Summary of the Solution of the Invention

The present invention, in the telephone number guide service method applied to the telephone number guide system, receiving a reference telephone number, the telephone installation DB to search the reference position mapped to the reference telephone number by using the reference telephone number as a key; A reference position search step; A target phone number search step of receiving a target name and searching for at least one target phone number in a name DB using the target name and the reference position as a key; And a phone number guide step of providing a phone number service announcement (induction guide announcement) and outputting a list of target phone numbers including the at least one target phone number by voice.

4. Important uses of the invention

The present invention is used for telephone number guide service.

Description

Automatic directory service apparatus and method using the location information of a wired phone using the location information of a wired phone

The present invention relates to an unmanned telephone number guide service apparatus and method using the installation site information of a landline telephone, in particular, to know the telephone number of the desired company by grasping the location on the phone to those who do not know the administrative name only In addition, an unmanned telephone number guide service apparatus and method for automatically searching and notifying a telephone number of a plurality of businesses corresponding to a desired business category to a person who does not even know the business name can be read by a computer recording a program for realizing the method. It relates to a recording medium.

First, look at the manned telephone number guide service by the conventional guide is as follows.

The service name guidance service by the guide informs the operator exactly the name of the name that the user wants to know, and if there is the same company name, the desired phone number can be guided only if the name of the company is given. However, if the user does not know the administrative place name or the company name exactly, it is almost impossible to be guided. In addition, the name of the service number guide service by the receptionist is also the name of the person who wants to be guided by the phone number 'name is the same', if you do not know the administrative address exactly it is impossible to receive the phone number of the desired person. Because Korean people have many people with the same name, it is almost impossible to get the phone number of the person they want without knowing the administrative place where the person lives.

Therefore, in order to implement the unmanned telephone number guide service by applying voice recognition technology to the guided phone number guide service by the guide, the voice recognition technology is essential for the unmanned phone number guide service through the telephone network. As this impedes the perception, it is necessary to reduce the number of names to be recognized, and the process of reducing them must be carried out unattended without the guidance of the guide. That is, since the number of business names or names of persons to be recognized should be reduced, it is desirable to reduce the words to be searched by using the installation place information.

Although, conventionally, there has been an example of a fire report service using the installation location information using a landline telephone call number, but since the call number is a key, the service is limited to the case where the call location and the area to be searched match.

On the other hand, the current location information system can provide information of the location that the user wants to find unattended. It is a service that provides the map information by identifying the location of communication equipment. If the origin location and the area to be searched do not match, the user inputs the name of the area to search and displays information such as the name of the desired area on the graphic screen. You can search. In this case, at least six steps should be inputted as text according to the classification of provinces, cities, counties, towns, villages, towns, towns, houses, etc., and must be visually confirmed at each step. In addition, in case of using the voice recognition technology, the voice of 6 levels must be input. Since the recognition performance is not perfect with the current recognition technology, the procedure of confirming the recognition result text by hearing or vision must be accompanied. .

In this way, the user must rely on text or other input means (enter on a graphic screen of a separate input / output device other than a telephone) in order to input administrative names step by step, and it takes a lot of time and effort to obtain desired information. . In addition, in order for the user to be provided with the map information, a separate input / output device is required other than the telephone, and since the information provider also has a cost burden of simultaneously providing the terminal location information and the map information, there is no separate input / output equipment other than the telephone. General users who do not have a hard time getting service.

To sum up, the conventional landline telephone service and the wireless location information service is limited to the same area as the calling area, although the wireless location information service can search the phone number outside the calling area. In addition, since the administrative address of the desired area has to be entered in several steps by using a device other than a text input or a telephone, there is a problem that requires a lot of time and effort and a separate device for location input.

The present invention has been proposed in order to solve the above problems, when you want to find a phone number only know each other in a location where you do not know the administrative name, or when you only want to find a number of phone numbers belonging to that industry, voice Using the recognition technology, the unmanned company guides the phone number of the business name, business type, name, etc. At this time, the location information is reduced by using the installation location information, and the user can call the business name, business name, name of the person, etc. without any equipment other than the telephone. An object of the present invention is to provide an unmanned telephone number guide service apparatus and method thereof for allowing a number to be guided unattended, and a computer readable recording medium storing a program for realizing the method.

In order to achieve the above object, the present invention provides a telephone number guide service apparatus, comprising: installation information storage means for storing a location installed for each landline telephone; Name storage means for storing a telephone number mapped to a business name or a person name for each business type or administrative unit; Reference position search means for receiving a reference telephone number and searching for a reference position mapped to the reference telephone number by using the reference telephone number as a key in the installation information storage means; Target telephone number retrieving means for receiving at least one target name and retrieving at least one target telephone number from the name storing means using the target name and the reference position as a key; And a telephone number guide means for providing a telephone number service guidance (input guidance guidance) and outputting a list of target telephone numbers including the at least one target telephone number by voice.

In addition, the present invention is characterized in that it further comprises a dialing means for automatically dialing the target phone number, the user wants to call from the target phone number list.

In addition, the present invention provides a telephone number guide service apparatus, comprising: installation information storage means for storing a location (number data) and a building name installed for each landline telephone number; Name storage means for storing a telephone number mapped to a business name or a person name for each business type or administrative unit; An installation location search means for receiving a building serving as a reference and searching for a reference location mapped to the reference building by using the reference building as a key in the installation information storage means; Target telephone number retrieving means for receiving at least one target name and retrieving at least one target telephone number from the name storing means using the target name and the reference position as a key; And a telephone number guide means for providing a telephone number service guidance (input guidance guidance) and outputting a target telephone number list including the at least one target telephone number by voice.

In addition, the present invention is characterized in that it further comprises a dialing means for automatically dialing the target phone number, the user wants to call from the target phone number list.

On the other hand, the present invention, in the telephone number guide service method applied to the telephone number guide system, receiving a reference telephone number, search the reference position mapped to the reference telephone number by using the reference telephone number as a key in the telephone installation DB A reference position searching step; A target phone number search step of receiving a target name and searching for at least one target phone number in a name DB using the target name and the reference position as a key; And a phone number guide step of providing a phone number service announcement (induction guide announcement) and outputting a list of target phone numbers including the at least one target phone number by voice.

In addition, the present invention is characterized in that it further comprises a dialing step for automatically dialing the target phone number, the user wants to call from the target phone number list.

In addition, the present invention, in the telephone number guide service method applied to the telephone number guide system, receiving a building to be a reference, the installation place to search the reference location mapped to the reference building by using the reference building as a key in the telephone installation DB Search step; A target phone number search step for receiving at least one target name and searching for at least one target phone number in the name DB using the target name and the reference position as a key; And a phone number guide step for providing a phone number service guidance message (input guidance message) and outputting a target phone number list including the at least one target phone number as a voice.

In addition, the present invention is characterized in that it further comprises a dialing step for automatically dialing the target phone number, the user wants to call from the target phone number list.

On the other hand, the present invention, for the unmanned telephone number guide service using the installation location information of the landline telephone, the unattended telephone number guide service device equipped with a processor, receiving a reference telephone number, the reference telephone in the telephone installation DB A reference position search function for searching a reference position mapped to the reference telephone number using a number as a key; A target phone number search function for receiving a target name and searching for at least one target phone number in a name DB using the target name and the reference position as a key; And a telephone number service announcement (induction guidance announcement), and a program for realizing a telephone number guidance function for outputting a target telephone number list including the at least one target telephone number by voice. Provide a recording medium.

In addition, the present invention provides a computer-readable recording medium having recorded thereon a program for further realizing a dialing function for automatically dialing a target telephone number that a user wants to call from the target telephone number list.

In addition, the present invention, for the unmanned telephone number guide service using the installation location information of the landline telephone, the unmanned telephone number guide service device equipped with a processor, receiving the reference building, the reference building in the telephone installation DB as a key An installation location search function for searching for a reference location mapped to the reference building; A target phone number search function for receiving at least one target name and searching for at least one target phone number in the name DB using the target name and the reference position as a key; And a program for providing a telephone number service announcement (induction guidance announcement) and for realizing a telephone number guidance function for outputting a target telephone number list including the at least one target telephone number by voice. Provides a record medium that can be.

In addition, the present invention provides a computer-readable recording medium having recorded thereon a program for further realizing a dialing function for automatically dialing a target telephone number that a user wants to call from the target telephone number list.

The present invention when you only know the mutual name in a location where you do not know the administrative name, or when you want to find a number of phone numbers belonging to the industry only know the industry, using a caller number or other landline phone number around the target location Perform an unmanned telephone number guide service. At this time, as a method of determining the location, the caller's number or the landline telephone number near the destination is input, and the key is used to retrieve the installation place information of the landline phone DB, and the user's desired business name, business type, and name using the installation place information. Guide your phone number.

As described above, the voice recognition technology is essential for the unmanned telephone number guide service through the telephone network, and many names to be recognized become obstacles to voice recognition, so it is necessary to reduce the number of names to be recognized, and the process of reducing them is also a guide. It should be performed unattended without intervention. Therefore, the present invention limits the recognition target name to the name or the name of a person in a certain region by using the installation place information to drastically reduce the recognition target word.

According to the present invention, all wired or wireless telephones, including public telephones, only a wired telephone number needs to be input, thereby significantly reducing the time, effort, and cost required to obtain desired information.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

First, the technical principle of the present invention will be described.

The present invention relates to an unmanned telephone number guide service for guiding a telephone number of a company, business, or person's name over the telephone by using voice recognition technology. A user using the service needs to have a separate equipment other than a telephone. none.

This unmanned telephone number guide service is used to receive a caller number (wired or outgoing telephone number) or other landline telephone number around the target location to obtain location information from the user.

In this unmanned telephone number guide service, a user first calls the unmanned telephone number service access number (for example, 114), uses the calling party number (or replaces the calling number if there is no input), If you enter any landline phone number installed near the desired location, the installation site is searched by the phone number. Using this installation place as a key, a user is inputted from a user, and a telephone number of the corresponding industry is searched. At this time, the installation place as a key is searched in detail not only to provinces, cities, and counties but also to gu, dong, eup, nyeon, li, and bungy, and outputs the top n of the shortest distances to the user by voice. Then, the user is guided by a phone number by inputting the name of the desired business name while listening to n business names.

Here, an automatic number guide service is implemented by using a digital input or voice recognition technology and a voice synthesis technology of a telephone as an input / output method of information.

On the other hand, in the same way as the telephone number guide of each other, even in the telephone number guide of the name of the installation place information can be used to reduce the search target. Reducing the search object plays an important role in performance when applying the voice recognition function and can reduce the number of people with the same name.

1 is a configuration diagram of an embodiment of an unmanned telephone number guide service apparatus according to the present invention.

The unmanned telephone number guide service apparatus 20 using the installation place information of the landline telephone according to the present invention is linked to the telephone number guide system (for example, 114 telephone number guide system) 12 or the telephone number guide system 12 ) Is provided to the person (11) who knows only the business name and does not know the administrative name, and finds the location on the phone to give the desired telephone number of the business name, and also to the person (11) who does not even know the business name, a number of Automatically retrieve and announce their phone numbers.

As shown in Figure 1, the unmanned telephone number guide service device 20 using the installation location information of the landline telephone according to the present invention, the user is a reference telephone number (outgoing telephone number, or "hall of art" landline telephone In the case of inputting a number), a telephone installation DB 24 storing a location installed for each landline telephone number, and a name DB (mutual DB, human name DB) storing telephone numbers mapped to each other or person name by business type or administrative unit. (25), and receive a digit or voice input of the reference telephone number, the reference telephone number from the telephone installation DB (24) the reference telephone number (caller / wireless telephone number or other landline telephone number around the target name) key A reference position search unit 21 for searching a reference position mapped to the target position and a target name (which is one of a mutual name, a business type, or a human name) is digitized or voice input, and the name DB ( 25) provides a target phone number search unit 22 for searching for at least one target phone number, and a phone number service guidance message (input guidance guidance), and a target phone number including at least one target phone number. Scenario for outputting the list by voice and the target phone number output unit 23 is included. The apparatus may further include a dialing unit (not shown) for automatically dialing the target telephone number to which the user wants to talk.

On the other hand, instead of the reference telephone number, the user may enter a building (for example, "Hall of Arts") that is the reference, in this case, the unmanned telephone number guide service device using the installation location information of the landline telephone according to the present invention In 20, the reference position search unit 21 receives a reference building (for example, "the hall of the arts") voice input, the reference position mapped to the reference building by the reference building key in the telephone installation DB 24 means (Ie, installation site, for example, "18, Umyeon-dong, Seocho-gu"). The operation of the other components is the same as above. In this case, however, the telephone installation DB 24 should store the location (number data) and the building name installed for each landline telephone number.

The telephone installation DB 24 is a DB maintained by a company that supplies a telephony service when installing a landline telephone. The telephone installation DB 24 is also used in facility management and arrangement of trouble or phone number guidance.

The name DB 25 is a DB (person name DB, business name DB) registered with a person's name (person's name) or a company name for the guidance of telephone number when installing a landline telephone.

Here, the mutual DB may be a mutual DB used in a general wireline number guide service, or may select a single industry or a part of a company and make a special DB for a special use and use it for a guide service. For example, in the case of a guide service using a special DB, jointly interested consumers may register a popular restaurant phone number of a national tourist attraction and introduce a restaurant that is close to their current location while sightseeing. Through this service, a user can make a phone call at a tourist destination and receive information on the restaurant, such as the name and phone number of a nearby restaurant, which is automatically registered in a special DB.

The scenario and the target phone number output unit 23 uses the guide voice and the prompt voice of each step as the fixed recording voice, and use the variable synthesized sound when outputting the target phone number list, so that the entire service can be performed unattended.

The operation of the unmanned telephone number guide service apparatus using the installation location information of the landline telephone according to the present invention having the above configuration will now be described with reference to FIG. 2.

First, when a wired or wireless telephone user calls an unmanned telephone number guide service access number (for example, 114) and uses the calling party number according to the input guidance guidance of the scenario output unit 23 (if there is no separate input) If the caller's number becomes the reference phone number), or if a digital or voice input of any landline phone number (reference phone number) installed near the desired location (201), the reference location search unit 21 is the telephone installation DB ( In step 24), a reference position mapped to the reference telephone number is searched for using a reference telephone number (caller / wireless telephone number or another landline telephone number around the target name) as a key (202).

On the other hand, the user may input a building (for example, "hall of art") that is a reference, in this case, the reference position search unit 21 inputs a reference building (for example, "hall of art"). In response, the telephone installation DB 24 searches for a reference position mapped to the reference building using the reference building as a key (that is, an installation location, for example, "18, Woomyeon-dong, Seocho-gu").

Subsequently, when the user inputs or voices the target name (either one of mutual or business type or human name) according to the input guidance guidance of the scenario output unit 23 (203), the target phone number search unit 22 enters the target name. Search for at least one target phone number in the name DB 25 by using the key and the reference position as keys (204), and output the target phone number list including at least one target phone number from the target phone number output unit 23 by voice. Output 205. For example, when a user receives an industry type (eg, “hospital”) from a user, a phone number of the corresponding industry is searched for. In this case, the reference position is searched in detail to not only provinces, cities, and counties, but also districts, towns, towns, villages, villages and villages, and outputs the top n names of the shortest distances from the reference position.

Then, the user can be guided to the phone number by inputting the name of the desired company while listening to the n companies, and can also automatically dial the guided phone number.

Here, the voice scenario (induction guidance guidance) for the telephone number guide is sent out through the scenario output unit 23, in the reference telephone number input process 201, the telephone number is input (digit input) or the voice input by the telephone button In addition, the target name input process 203 may also be a voice or button input.

The above process will be described in more detail according to the service scenario procedure of FIG. 3.

First, when a wired / wireless telephone user calls an unmanned telephone number guide service connection number (for example, 114), the scenario output unit 23 sends an input guide guidance message (301). At this time, the user directly inputs a phone number, or if the input button is only #, the calling party number (wired / wireless calling party number) is used as the input telephone number.

If the input telephone number is not the wire telephone number (ie, the wireless telephone number) (302), the reference position search unit 21 searches for the administrative unit name in conjunction with the mobile telephone position search service (303). This process is beyond the scope of the present invention and is therefore not discussed.

On the other hand, if the input telephone number is a landline telephone number, the reference position search unit 21 searches the telephone installation DB 24 and searches for an installation place using the input telephone number as a key (304), and designates an installation place as the name of an administrative unit ( For example, " Seoul Seocho-gu " or " Jeonnam Glory County " At this time, the nomination of the administrative unit should be able to predict in advance in which region range the service users can also be guided. To reveal.

Subsequently, the scenario output unit 23 transmits an industry type induction guidement (306), receives a type of industry from the user, and performs a recognition operation (308). In the target phone number search unit 22, the industry type name and the administrative unit position are provided. The name DB 25 is searched by name to find a plurality of business names and telephone numbers and guides them (308, 309). At this time, when the name DB 25 search results are a plurality of trade names, a plurality of trade names and telephone numbers obtained as texts are converted into a synthesized sound and output. The listening time of the user may be long, and thus, the order of guidance for the user's convenience. Determine, and output as synthesized sound according to the guide sequence, and limit to a maximum of n. In this case, considering that the user expects a close mutuality, it is preferable to set the guide order in the shortest distance order using location information of the lower administrative unit such as the address number and the same name, but is not limited thereto.

While listening to the target phone number list (eg, business name list) guide sound (309), the user recognizes the desired business name (310), and guides the phone number of the recognized business name (311). At this time, a call dialing function (automatic dialing function) can be added.

Here, the recognition target word list in the industry type input and recognition process 307 is predetermined as the industry name list, it is possible to use the industry name used in the existing telephone number guide service. In addition, the recognition target word list in the mutual input and recognition process 310 is made up of business names which are outputs of the "309" process.

4 illustrates an example of configuring an installation DB and a mutual DB used in the present invention.

DB is composed of telephone number, business name or human name and installation place (gu, dong, address, etc.). DB search and service to user are automatically performed, but the search process is described as follows.

For example, when a user who wants to find a hospital near "Art Hall of Fame" makes a call, utters the source as "Art Hall of Fame" (the reference building). 18 "(reference location), search the DB again by using this address (reference location), and search for" Our Lady's office "(527-7212) and" Gang pediatrics "(572-6513), which eventually become the list of target phone numbers. You can browse and guide or connect with the user.

On the other hand, when a user who wants to find a hospital near the "Hall of Arts" makes a call from another area away from the "Hall of Arts", the user is asked to input an arbitrary telephone number of the reference position. When the user enters the "Hall of Arts" telephone number "526-6755" (standard phone number) into the digits, searches the DB with the standard telephone number "526-6755" to find "18 Umyeon-dong" (standard location). Using this address again, you can eventually guide or link to the list of target phone numbers, "Our Lady's office" and "Gang pediatrics".

In addition, the telephone number guide service according to the present invention can be simply applied to the telephone number guide of a person. If you only know the name of the person you want to know your phone number and you don't know the administrative address correctly, many Koreans have the same name and many people you want to search. You can find the phone number you want among people with the same name.

The method of the present invention as described above may be implemented as a program and stored in a computer-readable recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.).

The present invention described above is not limited to the above-described embodiments and the accompanying drawings, and various substitutions, modifications, and changes are possible in the art without departing from the technical spirit of the present invention. It will be clear to those of ordinary knowledge.

The present invention as described above, when a user of a landline or a wireless telephone wants to know a telephone number of an unknown name, or when they do not know a name and a business name by telephone, and wants to know telephone numbers of a desired industry by telephone, By entering only the landline phone number or the name of the building around the phone, you can receive the phone number unattended without any additional equipment other than the phone without having to enter the administrative address, thereby reducing costs and user convenience.

In addition, the present invention creates a special DB and a guide service for a special purpose with information such as the name, phone number and installation location of some industries or some companies, to guide the desired company for a special purpose by calling from a location where the user does not know the name There is an effect to receive.

In addition, the present invention by using the installation place DB in the phone number guide of the person, it is possible to apply the voice recognition technology by reducing the number of people to search, and reduce the number of people with the same name as a search result to facilitate the phone number guide It can be effective.

1 is a configuration diagram of an embodiment of an unmanned telephone number guide service apparatus according to the present invention.

Figure 2 is a flow diagram of one embodiment for an unmanned telephone number guide service method according to the present invention.

3 is a service scenario procedure diagram illustrating the unmanned telephone number guide service method of FIG. 2 according to an embodiment of the present invention.

Figure 4 is an exemplary DB configuration of the telephone installation DB and mutual DB for unmanned telephone number guide service used in the present invention.

* Explanation of symbols on the main parts of the drawing

11: terminal 12: telephone number guidance system

20: phone number guide service device 21: reference location search unit

22: target phone number search unit 23: scenario and target phone number output unit

24: Telephone installation DB 25: Name DB

Claims (15)

In the telephone number guide service apparatus, Installation information storage means for storing the installed location for each landline; Name storage means for storing a telephone number mapped to a business name or a person name for each business type or administrative unit; Reference position search means for receiving a reference telephone number and searching for a reference position mapped to the reference telephone number by using the reference telephone number as a key in the installation information storage means; Target telephone number retrieving means for receiving at least one target name and retrieving at least one target telephone number from the name storing means using the target name and the reference position as a key; And Telephone number guidance means for providing a telephone number service announcement (induction guidance announcement), and outputs a list of target telephone numbers including the at least one target telephone number by voice. Unmanned telephone number guide service device using the installation location information of the landline telephone. In the telephone number guide service apparatus, Installation information storage means for storing a location (number data) and a building name installed for each landline telephone number; Name storage means for storing a telephone number mapped to a business name or a person name for each business type or administrative unit; An installation location search means for receiving a building serving as a reference and searching for a reference location mapped to the reference building by using the reference building as a key in the installation information storage means; Target telephone number retrieving means for receiving at least one target name and retrieving at least one target telephone number from the name storing means using the target name and the reference position as a key; And Telephone number guidance means for providing a telephone number service announcement (induction guidance announcement), and outputs a list of target telephone numbers including the at least one target telephone number by voice. Unmanned telephone number guide service device using the installation location information of the landline telephone. The method according to claim 1 or 2, Dialing means for automatically dialing the target phone number of the target phone number, the user wants to call Unmanned telephone number guide service device using the installation location information of the landline telephone further comprising. The method of claim 1, The reference phone number is, One of the caller's wire / wireless phone number or other landline telephone numbers around the target name, and using the place information of the landline telephone, characterized in that digit input or voice input is possible. The method of claim 2, The reference building, The name of another building around the target name, the unmanned telephone number guide service device using the installation location information of the landline telephone, characterized in that digit input or voice input is possible. The method according to claim 4 or 5, The target name is, An unmanned telephone number guide service apparatus using one or more of a trade name, a business category, or a human name, and using a place information of a landline telephone. In the telephone number guide service method applied to the telephone number guide system, A reference location search step of receiving a reference phone number as a reference and searching a reference location mapped to the reference phone number by using the reference phone number as a key in a telephone installation DB; A target phone number search step of receiving a target name and searching for at least one target phone number in a name DB using the target name and the reference position as a key; And A phone number guidance step of providing a phone number service announcement (induction guidance announcement), and outputting a list of target phone numbers including the at least one target phone number by voice. Unmanned telephone number guide service method using the installation place information of the landline telephone. The method of claim 7, wherein The telephone installation DB stores the installed location for each landline phone, The name DB stores a phone number mapped to a business name or a person name by business type or administrative unit, The reference telephone number is one of caller's wire / wireless telephone numbers or other landline telephone numbers around the target name, and the unmanned telephone number guide service method using the installation place information of the landline telephone, characterized in that digit input or voice input is possible. . In the telephone number guide service method applied to the telephone number guide system, An installation location search step of receiving a building serving as a reference and searching a reference location mapped to the reference building by using the reference building as a key in a telephone installation DB; A target phone number search step for receiving at least one target name and searching for at least one target phone number in the name DB using the target name and the reference position as a key; And A phone number guide step of providing a phone number service announcement (induction guidance announcement) and outputting a list of target phone numbers including the at least one target phone number by voice. Unmanned telephone number guide service method using the installation place information of the landline telephone. The method of claim 9, The telephone installation DB stores the installed location for each landline phone, The name DB stores a phone number mapped to a business name or a person name by business type or administrative unit, The reference building is another building name around the target name, unmanned telephone number guide service method using the installation site information of the landline telephone, characterized in that digit input or voice input is possible. The method according to any one of claims 7 to 10, Dialing step for automatically dialing the target phone number of the target phone number, the user wants to call Unmanned telephone number guide service method using the installation place information of the landline telephone further comprising. The method of claim 11, The target name is, Unmanned telephone number guide service method using the installation place information of the landline telephone, characterized in that one of the trade name or one of the industry or human life, digit input according to the guidance or voice input capable of voice recognition. In the unmanned telephone number guide service apparatus equipped with a processor for an unmanned telephone number guide service using the installation location information of the landline telephone, A reference location search function for receiving a reference phone number as a reference and searching a reference location mapped to the reference phone number by using the reference phone number as a key in a telephone installation DB; A target phone number search function for receiving a target name and searching for at least one target phone number in a name DB using the target name and the reference position as a key; And A phone number guidance function for providing a phone number service announcement (induction guidance announcement) and outputting a list of target phone numbers including the at least one target phone number by voice. A computer-readable recording medium having recorded thereon a program for realizing this. In the unmanned telephone number guide service apparatus equipped with a processor for an unmanned telephone number guide service using the installation location information of the landline telephone, An installation location search function for receiving a reference building and searching for a reference location mapped to the reference building by using the reference building as a key in a telephone installation DB; A target phone number search function for receiving at least one target name and searching for at least one target phone number in the name DB using the target name and the reference position as a key; And A phone number guidance function for providing a phone number service announcement (induction guidance announcement) and outputting a target phone number list including the at least one target phone number as a voice. A computer-readable recording medium having recorded thereon a program for realizing this. The method according to claim 13 or 14, Dialing function for automatically dialing the target telephone number that the user wants to call from the target telephone number list A computer-readable recording medium that records a program for further realization.