KR20050025722A - Deposit box( coin loker) system and reservation and accounting method using deposit box system - Google Patents

Abstract

A deposit box system using a navigation device, and a reservation method and a billing method thereof are provided to guide a receiver to the deposit box, enable the receiver to easily reserve the deposit box, and enhance security by assigning a reservation ID number to each reservation. A deposit box location information database(18) stores information of location installing the deposit box. A deposit box location information output means outputs the location information of the specified deposit box from the deposit box location information database. The navigation device(20) measures current location of a mobile object, displays the current location on map information based on measured information, and performs navigation from the current location to a destination. A navigation execution ID-related connector connects the location information of the specified deposit box with the navigation execution ID information. A navigation executor executes the navigation based on the navigation execution ID information by receiving the navigation execution ID information and the deposit box location information.

Description

Deposit box (coin loker) system and reservation and accounting method using deposit box system}

The present invention relates to a mail box (hereinafter referred to as a storage box) (including a mailbox), a courier storage box, a cleaning storage box, and a coin locker that performs water supply (hereinafter referred to as "acceptance and / or delivery") of an article. and / or a delivery depository system, a reservation method and a billing method using the same.

As a technique for guiding a guide route to a conventional locker, as described in Japanese Patent Application Laid-Open No. 2002-140632, a reception device and a locker are installed in a reverse port, and a guide route from the reception device to the locker to be used is displayed in the guide of the reception device. have.

On the other hand, as a technique for making a reservation for an empty box (storage box), as described in Japanese Patent Application Laid-Open No. Hei 11-151154, a delivery person or the like reserves an empty storage box of a parcel delivery locker in a parcel delivery locker installed in an apartment house or the like. A system for doing this has been proposed.

In the above known example, data on the use status or reservation status of the parcel delivery locker is transmitted to the central management device through the telephone line, and the delivery person makes a reservation to the parcel delivery locker directly via the telephone line using the portable terminal device. Then, by inserting an already registered IC card or entering a vendor ID as a ten key, the locker can be opened by identifying the reservation person.

In addition, the Applicant will be responsible for opening a temporary locker (determined), which can be opened using a mobile phone (see Japanese Patent Application Laid-Open No. 2001-325660), or a receipt and / or delivery locker reserved by the recipient of the article (Patent No. 2002-150426). I'm proposing.

(Patent Document 1) JP 2002-140632 A (FIG. 5)

(Patent Document 2) Japanese Patent Application Laid-Open No. 11-151154

(Patent Document 3) JP 2001-325660 A

(Patent Document 4) Japanese Patent Application Laid-Open No. 2002-150426

However, in the known example described in (Patent Document 1), since there is no way to reach the place of the reception device in which the locker is installed, the delivery person or the recipient of the goods is a depositor of the goods (hereinafter referred to as 'keeper'). In other cases, it was necessary to find the installation location of the receiving device by referring to the map with the address, etc. heard from the goods storageer, which required time and effort.

In addition, in the known example described in (Patent Document 2), a parcel delivery locker installed in a multi-unit house such as a pre-registered apartment is preliminarily delivered to a recipient who is the owner of the locker or a user who is limited to a resident of the multi-unit house. Since the registered delivery person makes a reservation, it was impossible to use the locker as a recipient or delivery person.

In addition, the fee is generally free of charge to the custodian and the consignee, so the purchase and maintenance costs of the parcel delivery and storage locker were incurred by the tenant or owner of the apartment. Therefore, it is difficult to add a parcel delivery locker to an existing apartment because a new parcel delivery locker has to be borne by the resident or owner of the apartment, and the installation space must be secured in front of a narrow assembly hall.

In addition, in the case of a system in which the delivery person unilaterally reserves or uses the service, it is difficult to prove whether or not a prior acknowledgment of receiving the locker as the place of receipt and / or delivery from the payee at that time is difficult to cause trouble, and furthermore, the payee should be charged. There was a problem that can not.

There is also a courier locker that charges a fee to a specific custodian (deliverer) by contract, but in this case, if it is unclear whether the takeover by the recipient has been completed, the custodian must come back to collect the goods and of course time Adoption of the tariff system was not possible.

If the luggage is stored in a locker or the like, it may be displayed by the display panel of the locker, but the baggage may not be notified directly to the recipient or the custodian of the luggage stored in the locker or to be taken out. Or there was no guarantee that delivery would be smooth.

In addition, since there was no system to open the storage box after storing the payment of goods as a condition of delivery and automatically confirming the performance of the goods, the locker can be used for the receipt and / or delivery of goods subject to the payment of goods. There was no.

In addition, the technology described in (Patent Documents 3 and 4) is not a problem at all, and there is no guidance for users who are not familiar with the location of the available storage boxes. There is a problem that requires time and effort because the installation place of the storage box must be found based on a map or address provided in the above.

The present invention is to solve the above problems, the purpose of which is not limited to apartments, such as apartments are installed in a public place, such as a station or underpass, or a public place such as a shopping street or a pedestrian area is installed The directions to the destination can be made while moving, the receipt and / or delivery deposit box can be easily reserved and used by the recipient, and the security can be improved by assigning a unique reservation ID number to each reservation. May be subject to the receipt and / or delivery of the goods and complete the takeover and / or delivery by acquiring the prior consent of the recipient for the place of receipt and / or delivery and the charges for the takeover and / or delivery depository. Receipt and / or delivery depository system, and how to book and charge delivery and / or delivery depository using the same To provide a way.

In order to achieve the above object, the takeover and / or delivery depository system according to the present invention, in the takeover and / or delivery depository system that takes over and / or delivers the goods, provides the location information where the takeover and / or delivery depository system is installed. Arguments and / or outputting location information of a specific argument and / or delivery depository to be used from the stored argument and / or delivery depository location information storage means and the location information stored in the argument and / or delivery depository location information storage means. The delivery depository location information output means and the current position of the moving object are positioned and the current position of the moving object is displayed from the map information corresponding to the current position of the moving object based on the positioning information, and based on the movement destination information inputted. Navigation means for guiding directions from the local location of the vehicle to the destination; Navigation that associates the location information of the specific argument and / or delivery depository outputted by the existing argument and / or delivery depository location information output means with the navigation execution ID information for executing navigation by inputting the moving destination information into the navigation means. Receiving the navigation ID associated with the execution ID, the navigation execution ID information associated with the navigation execution ID related means, and the position information of the specific argument and / or the delivery depository, and navigating by the navigation means based on the corresponding navigation execution ID information. And executing navigation based on the location information of the specific argument and / or delivery depository, and performing navigation by the navigation means from the current position of the moving object to the moving destination where the specific argument and / or delivery depository is installed. Characterized by having means do.

Since the present invention has been configured as described above, the location information of the specific storage box used from the plurality of location information stored in the delivery and / or delivery depository location information storage means is extracted and output by the delivery and / or delivery depository location information storage means. can do.

The location information of the specific argument and / or delivery depository is received by the navigation execution means installed in the moving object in association with the navigation execution ID information by the navigation execution ID information related means, and the navigation execution means receives the received navigation execution. A movement in which a specific argument and / or delivery depository is installed at the current position of the moving object by the corresponding navigation means based on the location information of the specific argument and / or delivery deposit box while performing navigation by the navigation means based on the ID information. Direction guidance to the destination can be carried out by display guidance or voice guidance.

Also, in the above-described acceptance and / or delivery depository system, a mobile telephone capable of transmitting ID information and a transmission / reception unit having a telephone function receive and query the ID information transmitted from the mobile telephone and receive the receipt and / or delivery depository. It is characterized by having an opening control means for opening.

According to the above configuration, when the user transmits the ID information using the mobile phone, the ID information registered in advance in the memory installed in the opening control means or the memory installed in the computer of the central management center and the ID information sent from the mobile phone are inquired. Only those authorized to open the takeover and / or delivery depository at the time of the match may readily open the takeover and / or delivery depository.

In addition, when the ID information is the phone number of the mobile phone itself, the phone number information of the mobile phone itself is automatically sent when the phone number of the predetermined argument and / or delivery depository set in advance is dialed. As the phone number information can be easily sent.

Since the phone number of the cellular phone itself is registered in advance, identification can be easily confirmed, and thus, the receipt and / or delivery depository can be opened without inquiring of ID information. Further, by adding identification by ID number information and sound waveform information (voice information) to ID information, further security can be improved.

The mobile telephone is currently empty if the Internet is available and at least one of the location information of the takeover and / or delivery depository, the elapsed usage fee information, the shipping and receiving information, and the empty status information is known through the Internet. And / or it is easy to recognize and use the delivery deposit box and at the same time can easily know the loading and unloading state of the luggage can easily know the elapsed usage fee.

In addition, in the case where the charge for the take-over and / or delivery depository is charged for the telephone number of the mobile phone, it is possible to easily charge as the telephone charge.

In addition, when the mobile phone can remotely operate the open freezing of the corresponding receipt and / or delivery depository for the reservation of the receipt and / or delivery depository, the reservation of the acceptance and / or delivery depository can be made easily and reliably. .

In addition, the empty state detection means for detecting the empty state of the receipt and / or delivery deposit box, the first communication means for collecting the empty state information detected by the empty state detection means to transmit to the central management center, and the central management A first storage means for storing the empty state information transmitted to the center from time to time, a server device for providing the empty state information stored in the first storage means on a communication network, and the empty state information viewed on the communication network. A reservation selection means for selecting a receipt and / or a delivery depository for which a reservation is to be made, a reservation locker ID information of the argument and / or delivery depository selected by the reservation selection means, and the central management center at the step of accepting the reservation; Second storage means for storing the reservation ID information associated with ID information, such as a mobile phone number of a unique reservation person, in association with the issuing reservation action; Second communication means for sending notice of reservation ID information and reservation ID information to a reservation person, an input means capable of inputting reservation depository ID information and reservation ID information of a receipt and / or delivery depository, A reservation locker ID information and a reservation ID information, and a reservation locker ID information and a reservation ID information stored in the second storage means are inquired, and the opening control means for opening a receipt and / or delivery locker when both match. According to the present invention, the empty state information of the receipt and / or delivery depository detected by the empty state detection means is transmitted to the central management center, and the empty state of the acceptance and / or delivery depository is frequently managed, and the empty state information is stored by the server device. Can be viewed on a communication network.

The user may select and reserve the receipt and / or delivery depository which he / she wishes to make a reservation based on the empty state information viewed on the communication network, and the reservation inherent in the reservation act for the reservation person at the stage where the central management center accepts the reservation. Reservation ID information associated with ID information such as a telephone number of the cellular phone is issued. The reservation holder will be notified of the unique reservation depository ID information of the acceptance and / or delivery depository selected and reserved by the reservation agent and the reservation ID information issued by the central management center.

Since the reservation can be made at any place through the Internet spread from the unspecified communication terminal to the general public, the reservation is not limited to a specific terminal such as the well-known example of the above-mentioned (Patent Document 2).

In addition, if an ISDN (Integrated Services Digital Network) line is used, or a multi-line that is a proper combination of a general telephone line and an Asymmetric Digital Subscriber Line (ADSL) line, one of the various information communication dedicated lines The other side can be a dedicated ID information communication line, and the telephone line that does not go through a provider or the like can be used as the dedicated ID information communication line to improve security.

In addition, the mobile phone is given its own serial ID number separately from the phone number, and even if the mobile phone is lost, the lost mobile phone can be easily invalidated using the serial ID number. You can use a phone number.

By making a reservation valid for a limited period of time, you can prevent the acceptance and / or delivery depository from being booked indefinitely, thus avoiding the vacancy of the takeover and / or delivery depository and improving the availability of the takeover and / or delivery depository. At the same time, it is possible to set the reservation fee and the use fee separately.

The reservation person who has been notified of the reservation locker ID information and the reservation ID information by the reservation person or the reservation person is guided by the navigation means and inputs the reservation locker ID information and the reservation ID information by the input means toward the reserved transfer and / or delivery locker. By entering, the argument and / or delivery depository can be opened and used. In other words, instead of the key, the reservation ID information is notified to a specific custodian such as a delivery company in the form of information, so that there is no need to send the key or to worry about the loss of the key or to store the goods by mischief. Even disappear.

The reservation ID information issued by the central management center is unique to the reservation act, and reservation ID information such as different ID numbers is given to each reservation act. There is no need to secure a safe deposit box or worry about theft or loss of the IC card or information leakage of a fixed password.

Storage ID information different from the reservation ID information (for example, the reservation secret ID information and the telephone number of the recipient's mobile phone) for the Recipient (Recipient) at the time the Retainer puts the goods in the Reserved Takeover and / or Delivery Depository. ID information) will be notified by e-mail, voice mail or verbal call via the central management center. Since the storage ID information is not disclosed to the custodian, the archive security is high.

The recipient enters the storage ID information, which is the key for the receipt, and performs personal identification using a mobile phone, an IC card or a magnetic card. can do. In the case of using the telephone number or the receiving ID information of the cellular phone, the receipt and / or delivery depository can be opened to receive the goods only by notifying the telephone number of the cellular phone.

In addition, reservation ID information or acquisition associated with ID information, such as a telephone number of a unique subscriber's mobile phone, in a reservation act issued by the central management center in the step of repairing the reservation or storage of the delivery box and / or the delivery box; Receipt and / or conditions of delivery, such as payment for the goods associated with the ID information associated with the receipt of ID and / or ID information, such as the telephone number of a mobile phone inherent in the act of delivery and / or delivery of goods made using the delivery locker. An input means for inputting the information, a storage means for storing the goods receipt and / or delivery conditions and their implementation, and the receipt ID information when the goods receipt and / or delivery conditions involve payment of the goods price Send and receive to the central management center third communication means for transmitting and notifying only to persons, payment means for making payment of goods, and payment by separate payment; And the fourth communication means for inquiring and the storage ID information and the receiving ID information of the delivery and / or delivery deposit box after confirming the fulfillment of the goods receipt and / or delivery conditions coincide with those stored in the reservation or storage step. According to the configuration having the opening control means for opening the acceptance and / or delivery depository in the present invention, when the item acceptance and / or delivery condition entails payment of the goods, the corresponding information stored in the storage means in association with the reservation ID information or the receipt ID information The settlement of the goods is reliably executed in advance of the receipt and / or delivery of the goods since the opening control means opens the takeover and / or delivery depository after confirming that the goods receipt and / or delivery conditions have been fulfilled.

The input means and / or the second to fourth communication means may suitably use any one of a mobile phone, a portable information terminal, a personal computer or a tenkey and a touch panel installed in a receipt and / or delivery deposit box.

In addition, the mobile phone, the portable information terminal, the personal computer or the tenkeys and touch panels installed in the collection and / or delivery box are internet-enabled and the location information of the collection and / or delivery box, the elapsed usage fee information, and the loading and unloading If at least one of information, empty status information, storage request information, and storage acceptance information is available on the Internet, it is possible to easily recognize and use the current empty receipt and / or delivery deposit box and to facilitate the loading and unloading status of the goods. It is recognizable and easy to see the elapsed usage fee.

When the input means and / or the second to fourth communication means open a cell phone, the telephone number or the voice call of the cell phone is used to reserve the transfer and / or delivery depository or to store or take out goods. In case of acting as the billing source for the authentication information such as the authentication number or voice waveform, and the charge for the acquisition and / or delivery depository, the phone number of the mobile phone is pre-personalized, the member ID number and the reservation ID information or the receiving ID number. Registering as the opening number and billing place of a takeover and / or delivery depository facilitates identification or billing of the member and can also serve as a key to open a takeover and / or delivery depository. In addition, there are acquisitions and / or deliveries to be made on behalf of personally identifiable information by authenticating call voice by voice waveform.

Therefore, the subscriber to the mobile phone can be handled automatically as a member, and the operation of inputting the personal authentication number or the open password or the input of the billing address can be omitted, making the operation easy.

In addition, when making a reservation or storage request from a touch panel that also serves as a tenkey or display means installed in a receipt and / or delivery deposit box, an IC card, a magnetic card or a credit card may be used as a card reader instead of the telephone number of the mobile phone. It can also be used by reading.

In addition, the method of reserving a takeover and / or delivery locker related to the present invention is a method of reserving a takeover and / or delivery locker which takes over and / or delivers the goods to the recipient who receives the goods. After requesting a reservation of the aforementioned acceptance and / or delivery depository, the remittee reserves the acquisition and / or delivery depository for the custodian.

According to the above reservation method, the custodian, who wishes to leave the goods in the takeover and / or delivery depository, has requested the above-mentioned reservationor to make a reservation for a specific takeover and / or delivery depository, and the requesting requisitioner has Since reservations are made using the Indian depository, the receipt and / or reservation of the Indian depository is a so-called reservation act for the Recipient for the Recipient and the Recipient of the Goods will make a reservation and the Recipient, who is the Recipient, in public If the custodian is the consignee of the commodity, the necessity of proving the acknowledgment of each prior acknowledgment is also required because the installed receipt and / or delivery depository becomes a true visa agreed to by the addressee as the place of receipt and / or delivery of the goods. And a custodian, such as a courier, can use the receipt and / or delivery deposit box as a place of receipt and / or delivery of the goods with confidence. have.

The same effect can be expected even when the prior approval for the storage request is obtained because the fact is stored in the computer and the record is printed out.

In addition, it is possible to charge the recipient, who is the reservation person, so that the custodian does not have to worry about the usage fee, so that they can use it with confidence.

Therefore, if the custodian becomes the reservationer as in the above-described example of (Patent Document 2), the custodian is subject to billing, and if the part-time billing system is used, the receipt and / or delivery of the goods has not yet been made after the goods have been received and / or delivered to the depository. If charging is not completed, the custodian will continue to charge the custodian, so the custodian must pay attention to the custodian's collection time, and the recipient can't set a time to collect it on his own terms. In addition, if the recipient does not come to pick up the goods, the custodian will have to go to the collection and / or delivery locker to recover the goods.

In addition, the known example of (Patent Document 2) mentioned above is inconvenient to the custodian, since the custodian cannot obtain the parcel of the parcel and the locker from the addressee in advance as a place to take over and / or deliver the goods. . In addition, if the recipient does not obtain the prior consent or prior approval, and if the fee is paid by the custodian, it may be the cause of the trouble because the receipt and / or delivery of the goods are not completed by simply storing them in the container. do.

In addition, the custodian of the custodian specifies who the custodian is (who is the reservation for) and then opens the receipt and / or sidewalk at the time of making a reservation and receiving the goods, so there is no risk of mishandling garbage or dirt. .

In addition, since the ID information of the custodian receiving the goods in the receipt and / or delivery depository and acquiring the ID information of the recipient can not be received, it is highly secure and the factual authentication agreed with the recipient.

In addition, the recipient of the goods can be a final confirmation means of confirming that the recipient is because the telephone number of the cellular phone is notified by calling a predetermined telephone number using the cellular phone.

In addition, the charging method of the takeover and / or delivery depository according to the present invention is a reservation for making a reservation using the above-mentioned acquisition and / or delivery depository as a charging method of the takeover and / or delivery depository that takes over and / or delivers the goods. It is characterized by registering an in advance and charging a charge for the acceptance and / or delivery depository for the reservation person (the recipient).

According to the above billing method, the charge of the acceptance and / or delivery depository may be paid by the reservation person (recipient), and the payment of the use and / or delivery depository payment may be paid by payment of the goods (payment upon receipt). And / or hourly charges for use of sidewalk storage. For example, if the chargeee is the custodian, the charges for the takeover and / or delivery depository are part-time, and the charges may continue until the recipient makes the payment. It is difficult.

In addition, it is possible to establish in advance a method (collection of credit systems) for the collection and use of delivery and / or delivery depository fees by using a registered member (recipient) in advance.

In addition, it is preferable to charge the telephone number of the mobile phone used by the reservation person for the charge of the acquisition and / or delivery depository, since the charging is easy.

In addition, another billing method of the acceptance and / or delivery depository related to the present invention is the initial when using the above-described acquisition and / or delivery depository in the billing method of the acquisition and / or delivery depository to take over and / or deliver the goods. It is characterized by charging a fee for the custodian who keeps the goods.

According to the above billing method, it is also possible to charge the reservation fee and the part-time fee to the reservation recipient (recipient), and to charge the custodian for the initial fee using the take-in and / or delivery depository. It can reduce the cost of (recipient) and contribute to the prevention of errors.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of an argument and / or delivery depository system, a reservation method thereof, and a billing method according to the present invention will be described in detail with reference to the drawings. 1 is a view showing the overall configuration of the acceptance and / or delivery depository system according to the present invention, Figure 2 is a view showing the configuration of the control system of the acquisition and / or delivery depository system according to the present invention, Figure 3 It is a block diagram of the control system of the navigation system provided in a central management center and a mobile body, and FIG. 4 is a perspective view which shows an example of a receipt and / or delivery depository.

5 to 7 are reservation flowcharts for reserving a receipt and / or delivery depository in the takeover and / or delivery depository system related to the present invention, and Fig. 8 is a reservation flowchart for making a reservation using a mobile phone. 9 to 12 are flow charts showing the order of storing and receiving in the delivery and / or delivery depository system according to the present invention, and FIG. 13 is a flowchart of the present invention. FIG. 14 is a view showing an inquiry screen when inputting reservation depository ID information and reservation ID information in a related argument and / or delivery depository system, and FIG. 14 is a person using a delivery and / or delivery depository system according to the present invention. It is a figure explaining the process of making a payment.

1, 2 and 4, 2 is not limited to apartments such as apartments that can be used as mail boxes (including mailboxes), courier boxes, cleaning boxes, and the like, and is located around stations, underpasses, and shopping streets and pedestrians. It is installed in a public place where a person's access is free, and it takes over and / or delivers goods, and also uses it as a takeover and / or delivery or locker such as rental video or photo (DPE) for other purposes. It is possible.

The receipt and / or delivery depository 2 which receives and / or delivers the goods includes an input means 3a such as a touch panel that serves as a tenkey or a display panel, a microphone, or a display means 3b such as a liquid crystal display or a CRT display. ), Furthermore, a control panel 3 in which a speaker 3c, a printer 3f, a card reader 3g, a camera 3h, a barcode reader 3j, a radio wave receiver 3k, and the like are disposed. In addition, a seal sensor (not shown) for detecting a person standing in front of the control panel 3 is provided.

On the other hand, in the central management center 11 connected through the control panel 3 and communication means such as the Internet 9, as shown in FIG. 3, the location of the take-in and / or delivery deposit box 2 installed at each place is Argument and / or storing the position information in advance so that it can know the detailed position, such as the address, the division of the premises, and the specific position and / or the position of the left and right upper and lower sides of the delivery depository 2 installed. A delivery and / or delivery depository location information database (hereinafter referred to as "acquisition and / or delivery depository location information DB") 18 serving as a delivery depository location information storage means is provided.

In Fig. 2, reference numeral 1 denotes a mobile phone capable of using the Internet, and is, for example, a mobile phone compatible with i-mode (registered trademark of NTT mobile communication network) provided by NTT DoCoMo. In this embodiment, the PHS (Personal Handyphone System) is also included as the cellular phone 1.

Internet site (information program) connection service by button input operation using display 1a installed on mobile phone 1, possessive tenkey 1b composed of numerals 1 to 9 and symbols of "#, *" Various online services such as i-mode mail are available.

i-mode mobile phone 1 can be used, for example, to check the balance of banks, transfer money, make various reservations, search the number of the electronic phone book or forecast weather, stock price information, breaking news, restaurant information, etc. Various online services provided by various service providers can be used. Furthermore, Internet mail (e) can be used between i-mode mobile phones 1 and personal computers connected to other internets (hereinafter simply referred to as "PCs"). Also available as -mail (e-mail).

The communication network may be a communication network by airwaves using a dedicated line, a communication satellite, or the like instead of the Internet 9.

The cellular phone 1 is provided with, for example, a radio wave transmitter 1c according to a short-range radio standard using infrared communication such as Bluetooth, and the control panel 3 of the take-in and / or delivery deposit box 2. A short-range radio wave communication can be performed between the radio wave transmitter 3k provided in the present invention.

According to infrared communication such as Bluetooth, which is a short-range wireless standard, it is usually used in a basement, a building (including indoors), a station, an airport premises, or an area where wireless communication with the outside is not possible with a mobile phone 1 or a PDA. Direct access to the CPU (Central Operational Unit) 6 of the take-in and / or delivery depository 2 connected to the Internet (9) or telephone line by short-range wireless, even without a cable connection in a public facility, or Information exchange is also possible with the central computer 10 of the central management center 11 via 6).

Accordingly, as an example of the ID information between the mobile phone 1 capable of transmitting ID information and the control panel 3 of the takeover and / or delivery deposit box 2, the phone number information and ID number of the mobile phone 1 itself. It is possible to transmit and transmit digital signals of information, barcode information, audio waveform information (voice information) or digital image information, and receive and retrieve such ID information transmitted from the mobile phone 1 by a transmitting / receiving unit having a telephone function. The lock-unlock mechanism (correction mechanism) 8 is controlled by the CPU 6 serving as the opening control means so as to open the take-in and / or delivery deposit box 2.

In addition, the phone number of the mobile phone 1, which becomes personal ID information, is automatically inputted from the mobile phone 1 to the control panel 3 through the telephone line.

As shown in FIG. 3, the mobile telephone 1 of the present embodiment includes a navigation device 20 serving as a navigation means for a moving object, and transmits / receives a GPS (Global Positioning System) satellite wave by the transceiver 21. A map information database (hereinafter referred to as "map") which is received and positioned by the positioning unit 23 to position the current position of the mobile body (here, the person carrying the mobile phone 1) and becomes a map information storage means based on the positioning information. Information DB ") is displayed on the display 1a serving as display means, and the current position of the moving object is displayed in the map information.

In addition, the navigation device 20 has a function of displaying on the display 1a the road guidance from the current position of the moving object to the moving destination based on the input moving destination information. And based on the position information of the specific argument and / or delivery depository 2, the navigation apparatus 20 guides the way from the current position of the moving object to the moving destination to which the specific argument and / or delivery depository 2 was installed. In addition, in addition to the display guidance by the display 1a, there are acquisitions and / or deliveries to be carried out by voice guidance by a speaker.

As shown in FIG. 2, the control panel 3 installed in the take-in and / or delivery deposit box 2 is provided to the central management center 11 at the stage of repairing the reservation or storage of the take-in and / or delivery deposit box 2. Reservation ID information, such as a reservation ID number, and a reserved takeover and / or delivery depository related to ID information, such as a telephone number of the mobile phone 1 of a unique reservation person, in a reservation activity sent from the installed central computer 10 (2) The reservation ID information such as a unique number of the same) and the reservation ID information and the reservation depository ID information inputted by the input means 3a consisting of a touch panel which the reservation or keeper also serves as a tenkey or display means In one case, a control unit 4 is provided which is an opening control means for opening the door of the acceptance and / or delivery deposit box 2.

In addition, a lamp 3e is provided on the surface of each take-in and / or delivery deposit box 2 to indicate an empty state, a reservation state, a arrival state, and the like. And / or infrared sensors 3d are respectively provided for detecting the presence of articles constituting a part of the empty state detecting means for detecting the empty state of the delivery deposit box 2. In addition to the infrared sensor 3d, a weight sensor or various sensors can be applied.

The inside of the control unit 4 can transmit and receive reservation ID information and reservation ID information, voice, text, and image information issued by the central management center 11 at the step of repairing the reservation between the central computer 10 and the central computer 10. A lock-unlock mechanism that locks / opens the door of the transmitting / receiving unit 5 having a function, the CPU (central associating device 6), the memory 7 capable of reading and writing as a storage means, and the argument and / or delivery deposit box 2 ( 8) is installed.

The CPU 6 reads programs and various data from the memory 7, performs necessary calculations and judgments, and performs various controls. The CPU 6 is provided with a calendar function, a clock function, a timer function, a counter, and the like.

In addition, the CPU 6 receives and / or passes through the empty state information detected by each infrared sensor 3d constituting a part of the empty state detecting means for detecting the empty state of the take over and / or delivery deposit box 2. (2) Collect and collect the empty state, and take over to the central computer 10 installed in the central management center 11 shown in FIG. And / or transmit and transmit various record data related to the empty state information and operation of the delivery deposit box 2.

Arrangement of delivery and / or delivery deposit box 2 via a website (home page) provided by the server device 10a of the central computer 10 installed in the central management center 9 on the Internet 9 serving as a communication network. It provides location information, elapsed usage fee, loading and receiving information, empty status information, storage request information, storage acceptance information, etc., and based on this information, the user can use a mobile phone (e.g., a communication means that can be used by the Internet 9). 1) This information can be known using a mobile phone terminal, a PC, or the like.

In addition, the CPU 6 serving as the opening control means determines the time until the infrared sensor 3d detects the input of the article after opening the door of the take-in and / or delivery locker 2 by the lock-unlock mechanism 8. When the measurement and the preset time have elapsed, the lock-unlock mechanism 8 activates the auto-lock which automatically locks the door of the take-in and / or delivery depository 2.

The memory 7 temporarily stores the reserved data and the calculation result of the CPU 6 or the reserved storage ID information or the reserved ID information input from the input means 3a, and the reserved storage ID transmitted from the central management center 11. It consists of a work area for temporarily storing information and reserved ID information, a buffer area for storing various programs and various data for the CPU 6 to operate.

The CPU 6 calculates and compares the reservation library ID information or reservation ID information inputted from the input means 3a stored in the memory 7 with the reservation library ID information or reservation ID information transmitted from the central management center 11. In the event of a match, the lock-unlock mechanism 8 opens the door of the acceptance and / or delivery depository 2.

The doors of the take-in and / or delivery lockers (2) are always locked in auto-lock state before use, thus preventing them from being mischievous or dumping.

In addition, the transmission and reception unit 5 having a communication function is connected to a central computer 10 installed in the central management center 11 via the Internet 9, and a plurality of arguments stored in the memory of the central computer 10. And / or information such as empty status information of the delivery deposit box 2 or arguments installed at each place and / or arrangement position information of the delivery deposit box 2 and their empty status information is transmitted and received through the Internet 9. ) Is transmitted to the CPU 6, and further, via the central computer 10 in the transmission and reception section 5 together with information such as the loading and unloading information of the article stored in the memory 7 and the user's elapsed usage fee information. Information is provided as voice, text, and image information to the cellular phone 1, the portable information terminal, and the PC, which serve as communication means.

The reservation person who makes a reservation includes the name, address, telephone number, and the like through a registration screen of a city, etc., which is installed on a website (home page) in which the server apparatus 10a of the central management center 11 is provided on the Internet 9. Withdrawal account numbers such as mail addresses, banks, credit card numbers, models of owned navigation device 20, etc. are registered in advance in the central management center 11, and the reservation and delivery to the reservation person (2) Charge the use fee.

In the present embodiment, the reservation person charges for the telephone number of the cellular phone 1 registered in advance in the central management center 11, but the billing method is charged to the telephone number of the cellular phone 1 in addition to the bank. It may be an automatic withdrawal from a designated account such as an account or a charge to a credit card.

The central management center 11 is provided with a memory 12 serving as a storage means for occasionally storing the empty state information transmitted from the transmitting and receiving unit 5 serving as a communication means of the transfer and / or delivery deposit box 2 installed at each place. The status information of the goods, which are frequently detected by the infrared sensor 3d serving as the empty state detection means, or the various states such as the start, termination, cancellation, etc. of the reservations transmitted from the central computer 10 at any time, are changed and recorded at any time. A series of progress information is stored and preserve | saved for a predetermined period.

The server apparatus 10a is provided in the memory 12 of the central management center 11 so as to be updated from time to time so that the stored state and / or delivery status information of the delivery deposit box 2 can be viewed on the Internet 9 as a communication network. to be.

The central management center 11 is provided with a call center 11a in which a step capable of responding to a problem or inquiry of something resides.

Fig. 5 describes the operation when making a reservation in the acceptance and / or delivery depository 2 related to the present invention. In making a reservation, a reservation area is first selected (S201), and then a reservation location is selected ( S202). Then, when the size of the storage box is selected (S203), the completion of reservation is displayed (S204), and a reservation confirmation mail is transmitted (S205).

An example of a sequence using the arguments and / or delivery deposit boxes configured as described above will be described in detail with reference to FIGS. 6 to 13. First, an operation in the case of reserving the receipt and / or delivery deposit box 2 will be described with reference to FIGS. 6 and 7.

When reserving a delivery and / or delivery deposit box 2, a PC or cellular phone 1 or a portable information terminal serving as an input means as a communication means that can use the Internet 9 or a delivery and / or delivery deposit box 2 Access to the central computer 10 of the central management center 11 via the Internet 9 from the control panel 3 or the like (step S1 in FIG. 6).

8 is an example of the display screen displayed on the i-mode screen of the cellular phone 1. In the step (S2) of FIG. 6, the mobile phone registered in advance in the telephone number (hereinafter referred to as "mobile phone number") input field 13a and member ID number input field 13b of the cellular phone 1 shown in FIG. 8 (a). Enter your phone number and member ID number.

When the reservation is made in front of the take-in and / or delivery deposit box 2, as shown in FIG. 2, the mobile phone 1 calls the mobile phone 1 and sends its own phone number to the designated phone number. It is also possible to inquire personal IDs such as telephone numbers and member ID numbers. When the cellular phone 1 is connected to the cellular phone connection means 3i, the telephone number of the cellular phone 1 is sent to the control unit 4 of the control panel 3 to input the cellular phone number and the member ID number. To serve.

In addition, the card reader 3g reads out an ID card such as a credit card made up of a magnetic card or an IC card or a bank account, etc., by using the card reader 3g, authenticates the member number, and enters the input means 3a such as Tenkey. It is also possible to make a reservation by entering a member password.

The mobile phone 1, the PC, the portable information terminal or the control panel 3, etc. are acquired on the Internet 9, which is a communication network, and / or an argument for which reservation is desired based on the empty state information of the delivery deposit box 2; And / or a reservation selection means for selecting a delivery deposit box (2).

Next, in step (S3) of FIG. 6, when the operation contents such as reservation registration or reservation cancellation are canceled once as shown in FIG. Confirm reservation ”.

Next, in step S4, as shown in Fig. 8 (c), it is selected whether or not to use the previously registered contract (monthly) locker, and when the contract locker is not used, the " 1.There is no contract storage box.

Next, in step S5, as shown in Fig. 8 (d), the desired region is selected and selected from the selection area of the reservation desired region. For example, “4. shown in FIG. 8 (d). Once the Shibuyaku is confirmed, as shown in Fig. 8 (e) in step S6, a list of locations with empty storage boxes in Shibuyaku is displayed and the desired position (e.g., in front of "1.Tokyuhearns"). Select to confirm. In the case of using the cellular phone 1, a PC, and a portable information terminal, the surrounding map is displayed together with the location.

Next, as shown in FIG. 8 (f), the size of the empty storage box of the argument and / or delivery deposit box 2 installed at the location is displayed, and if there is an empty storage box as desired, FIG. 8 (f). The size of the desired storage box shown in Fig. (For example, "1. L size") is selected and confirmed (steps S7 and S8 in Fig. 6).

Next, when the custodian is selected and the custodian is a person other than the designated contractor, the process proceeds to step S10 shown in FIG. 7 and a reserveable bin number as shown in FIG. 8 (g) (for example, "C003"). ) Is displayed.

In step S11 of Fig. 7, as shown in Fig. 8 (g), when "1. Confirmation of reservation" is selected and confirmed, "C003" of the depository is reserved, and the takeover and / or delivery depository installed in front of Tokyuhearns. The reservation position number " 001 " and the reserved storage box number " C003 " in (2) are combined to set " 001C003 " as the reserved storage ID information.

As shown in Fig. 8 (h) and (i), for example, reservation ID number " * 007 " is the central management as reservation library ID number " 001C003 " Is issued and displayed by the central computer 10 of the center 11 (step S12 in FIG. 7), and furthermore, access is automatically disconnected after displaying the expiration date of the reservation or the like (step S13 in FIG. 7). .

Further, in step S12 shown in Fig. 7, when the article is a commodity and there is an item acceptance and / or delivery condition (item delivery condition) such as payment of the article price related to the reservation ID information or the receipt ID information, the predetermined identification is identified. A code is assigned to the reservation ID number. For example, when the so-called copayment for payment of goods in exchange for goods is set as a condition of delivery of goods as a condition of delivery of goods, the identification code of "a" is set in the above-mentioned reservation ID number "* 007". Is assigned, and a reservation ID number of "* 007a" is assigned.

In addition, the memory 12, which is a storage means of the central management center 11, has a reserved library ID information " 001C003 " and a reservation ID number " * 007 " or " * 007a " and a reservation start time, goods receipt and / or delivery conditions. And its implementation are remembered.

In the event that the receipt of the goods and / or the delivery conditions entail payment of the goods, the central computer 10 of the central management center 11 uses the communication means such as e-mail only to the payment agent who registered the receipt ID information in advance. Send a notification.

Related reservation library ID information " 001C003 " and reservation ID number " * 007 " or " * 007a " are acquired from the central computer 10 of the central management center 11 and the reserved location number " 001 " And / or stored in the memory 7 of the control unit 4 which is transmitted toward the delivery deposit box 2 and installed in the control panel 3.

When the reservation is accepted, the lock-unlock mechanism (by the remote operation toward the control unit 4 of the receipt and / or delivery depository 2 of the reserved position number "001" in the central computer 10 of the central management center 11) ( Instructions to freeze the opening of 8) are issued. If the reservation time is exceeded, the central computer 10 is instructed to release the reservation (open freeze).

That is, in step S14 of FIG. 7, the central computer 10 is directed toward the CPU 6 of the control panel 3 installed in the local acceptance and / or delivery depository 2 to temporarily freeze the opening of the reservation depository. In order to send an instruction and reconfirm the reservation person, as shown in Figs. 8 (j) and 8 (k), the reservation locker ID information " 001C003 " and the reservation ID number " * 007 " or " * 007a " The reservation information such as this is transmitted by an e-mail serving as a communication means and notified.

In step S15 of FIG. 7, when the reservation is confirmed, for example, if the article is stored or canceled in the reserved reservation box within 3 minutes, the reservation fee is not charged. If 3 minutes have elapsed since the confirmed time, the reservation fee will be charged to the reservation person.

The billing method is charged for the automatic withdrawal or credit card from the phone number of the cellular phone 1 or the bank or the like registered in advance by the reservation person. As shown in Fig. 8 (k), a message is displayed indicating that the reservation is valid for only 24 hours.

In addition, in the step (S9) shown in FIG. 6, in the case of selecting a designated company registered in advance in the central management center 11 as a custodian, the process proceeds to step (S16) and the supplier is designated, and the article is received in step S17. Enter the terms of delivery.

In-house systems and banks do not request payments or deliveries to convenience stores when payments for goods, such as goods, are made through the receipt and / or delivery deposit box (2), payments are made at convenience stores or reverse kiosks, or e-commerce. In the case of using an independent payment system for payment, such as wire transfer, separately (hereinafter referred to as "separate payment"), the process proceeds to step S18 and the transaction number is entered, and the process proceeds to step S10 shown in FIG. .

That is, in the case of using the takeover and / or delivery depository (2) for delivery of goods purchased by mail-order under the terms of cash payment, the buyer (recipient of the goods as the receiver of the goods) and the seller (sender of the goods) After agreeing in advance on the contents, amount of sale, payment method and method of acceptance and / or delivery, the transaction settlement number (e.g., contract number or document number, etc.) of the transaction is notified to the buyer in advance.

In addition, the seller (sender) pays for the transaction settlement amount previously agreed with the buyer (recipient) to utilize the acceptance and / or delivery depository (2) as a means of payment and delivery and / or delivery of goods such as goods. The notification is registered in advance in the central management center 11 together with the number. At this point, it is checked between the seller and the central management center 11 whether the item is sized to be received and / or delivered to the delivery deposit box 2.

Since it is preferable that the seller suspends the receipt and / or delivery of the goods until confirming the payment, in step S17 shown in Fig. 6, the reservation person inputs the purpose of delivering the goods after the payment is completed.

The central management center 11 determines whether payment is performed by separate payment by the CPU 6, which also serves as a payment means for payment of goods installed in the control panel 3 of the delivery and / or delivery deposit box 2. Send and receive inquiries to the central computer 10 via communication means such as the transmission / reception unit 5 of the control panel 3 or the server device 10a of the central computer 10, and fulfills the conditions of receipt and / or delivery of goods. Control to be an opening control means when the storage ID information and the receiving ID information of the take-in and / or delivery deposit box 2 coincide with those stored in the memories 7 and 12 serving as storage means at the reservation or storage step after confirming The lock-unlock mechanism 8 is controlled by the CPU 6 of the panel 3 to open the acceptance and / or delivery deposit box 2.

In addition, in the step (S3) shown in FIG. 6, when canceling the reservation already registered, a reservation locker ID number and a reservation ID number which consist of a reservation position number are input, and a reservation is canceled (S19, S20).

In addition, in step S4 shown in FIG. 6, if there is already registered contract locker, it progresses to step S9 and performs the same operation as mentioned above, and makes a reservation.

In addition, when there is no empty storage box desired in step S7 shown in FIG. 6, or when reservation is not confirmed in step S11 shown in FIG. 7, for example, as shown in FIG. 2. Cancel, etc., to confirm and terminate the access (step S21 of FIG. 6).

3, in the central management center 11, a reservation is registered from the receipt and / or delivery depository location information DB 18 by the central computer 10, which also serves as a take over and / or delivery depository location information output means. Extract location and / or delivery depository (2) location information. As the positional information, for example, those marked with text document data such as "2-29-20 Togenzaka, Shibuya-ku, Tokyo, Hasegawa Skyline Building, 1st Floor, Tokyu Hunzu" can be employed.

In the navigation ID information database (hereinafter referred to as "navigation execution ID information DB") 19 serving as the navigation execution ID information storage means, the central management center 11 is used in various navigation apparatuses 20 of moving objects which are registered in advance by each user. Navigation by the navigation device 20 by automatically inputting the moving destination information from the reception and / or the location information of the delivery deposit box 2 received from the server unit 10a via the Internet 9 from the server device 10a. Navigation execution ID information for executing the operation is stored. As the navigation execution ID information, for example, a program language such as "GO NAVI" or the like is appropriately adopted in accordance with an execution program set in advance in the CPU 22 serving as the navigation execution means of the navigation device 20. .

Then, the receipt and / or delivery deposit box, which the central computer 10 of the central management center 11 serves, according to the reserved depository ID information (for example, "001C003") of the reserved specific acquisition and / or delivery depository 2. Location information of a specific argument and / or delivery deposit box extracted by the location information output means and / or extracted from the delivery box location information DB 18 (for example, Hasegawa Sky 2-29-20 Shibuya-ku Togenzaka, Tokyo) On the basis of the phone number of the line building on the first floor of Tokyuheun) and the mobile phone 1 itself, which becomes the personal ID information sent from the mobile phone 1, the navigation execution ID information DB ( Navigation execution ID information (e.g., "GO NAVI") for executing navigation by inputting the moving destination information into the navigation device 20 serving as the navigation means installed by the user stored in 19), navigation execution I The central computer 10, which also serves as a D-information-related means, is associated (for example, `` GO NAVI # 2-29-20 Togenzaka Shibuya-ku, Shibuya-ku, Hasegawa Skyline Building, '' in front of Tokyuhearns on the 1st floor). The ID information and location information of the specific storage box 2 (for example, "GO NAVI # 2-29-20 Togenzaka, Shibuya-ku, Shibuya-ku, Tokyo" in front of Tokyu Hernze on the 1st floor of the Hasegawa Skyline Building ") are transmitted from the server device 10a. Received by the transceiver 21 of the navigation device 20 of the moving object through (9).

Navigation execution ID information received by the navigation device 20 of the moving object and location information of the specific storage box 2 (for example, "GO NAVI # 2-29-20 Hasegawa Skyline Building 1F, Tokyu, Shibuya-ku, Shibuya-ku, Tokyo") In front of ") is stored in the memory 24 serving as a storage means from time to time, and is based on navigation execution ID information (e.g., "GO NAVI") by a CPU (central computing device) serving as a navigation execution means. While carrying out navigation by (20), the specific information and / or location information of the delivery box (2), for example, `` 2-29-20 Hasegawa Skyline Building, 1st floor, Tokyu Hern, Shibuya-ku, Tokyo '' By the navigation device 20, the route 1 from the current position of the moving object to the moving destination to which the specific argument and / or delivery depository 2 is installed is displayed on the display 1a, which is a display means of the mobile phone 1. Marked All.

In the present embodiment, an example in which the navigation apparatus 20 is mounted on the cellular phone 1 will be described. For example, as shown in FIG. A moving destination where a specific pick-up and / or delivery deposit box 2 is installed at the current location of the car 26 by the navigation device 20 using the navigation device 20 mounted on the delivery or recipient's car 26. It is also possible to display the road guidance to the display serving as the display means of the navigation device 20. In addition, the route guidance by the navigation device 20 may employ voice guidance by a speaker or the like.

For example, when the navigation execution ID information is divided and used for each navigation device 20 of the mobile phone 1 and the automobile 26, for example, if the mobile phone 1 is used, "GO NAVI MOBILE PHONE" If the vehicle is 26, "GO NAVI AUTOMOBILE" or the like is appropriately selected as the navigation execution ID information, and the specific argument and / or location information of the delivery deposit box 2 (e.g., "29-229-20 Shibuya-ku, Tokyo" Navigation execution ID information which is set for each navigation device 20 of the Hasegawa Skyline Building 1st floor, Tokyuheuns, and the mobile phone 1 and the car 26, and stored in the navigation execution ID information DB 19 in advance. For example, "GO NAVI MOBILE PHONE" and "GO NAVI AUTOMOBILE" may be properly associated and transmitted to the navigation device 20 of each moving object.

Next, an operation of storing the article and finding the article will be described with reference to FIGS. 9 to 13. First, the user who is directed to the delivery and / or delivery depository 2 while being guided by the navigation apparatus 20 of the above-mentioned moving object to the moving destination to which the specific acquisition and / or delivery depository 2 is installed is shown in FIG. 4. As shown in the figure, a human sensor not shown in front of the control panel 3 senses and the control panel 3 is operated (step S31 in Fig. 9).

Next, the input and output instruction is given by the input means 3a of the control panel 3 (step S32 in Fig. 9). When the job of storing the article is selected in step S32 shown in Fig. 9, it is selected whether or not a storage reservation is made in step S33.

If there is a storage reservation, the reservation constituted by the reservation location number and the reservation depository number on the inquiry screen 14 displayed on the display means 3b of the control panel 3 of the argument and / or delivery deposit box 2 shown in FIG. The library ID number and the unique reservation ID number assigned to each reservation action are inputted using the input means 3a such as a tenkey or a touch panel installed in the acquisition and / or delivery deposit box 2 (step (Fig. 9) S34)).

If the custodian who made the reservation is different from the custodian (for example, the custodian is the courier), the custodian ID number for the custodian from the custodian who knows the reservation library ID number and the reservation ID number in advance. By notifying the reservation ID number and the reservation ID number by e-mail or the like, a third party who has not registered with the central management center 11 can leave the goods in the reserved takeover and / or delivery depository 2.

In the case where the reservation locker ID number and the reservation ID number input in step S34 shown in FIG. 9 are inquired (S35), the lamp 3e of the reserved argument and / or delivery locker 2 flashes ( S36), the delivery condition of the goods set at the time of reservation is displayed on the display means 3b (S37), and the intention to charge the reservation fee to the reservation person is displayed on the display means 3b (S38).

In the step (S35) shown in FIG. 9, if the result of inquiring the reservation locker ID number and the reservation ID number input in step S34 is not a regular number, "Enter the correct reservation locker ID number and reservation ID number." Is displayed on the display means 3b, prompts for re-entry, and terminates automatically if a regular number is not entered even after re-entering a predetermined number of times. Moreover, it is also possible to cancel a job by the cancel button which is not shown in figure.

Next, in step S39 shown in FIG. 9, it is selected whether or not to use the reserved locker, and when using the reserved locker, the flow proceeds to step S40, and the door of the reserved takeover and / or delivery locker 2 is opened. In the case of a reservation, the reservation holder will be notified of the fact.

Then, the infrared sensor 3d operates (S41), opens the door of the take-in and / or delivery deposit box 2 to receive the article (S42), and closes the door (S43 in FIG. 10). ) Detects the article (S44 in Fig. 10).

If the article cannot be detected by the infrared sensor 3d in step S44 shown in Fig. 10, a message such as " Place the article to be stored at the marked predetermined position " is displayed on the display means 3b. Then, step S41 of FIG. 9 to step S44 of FIG. 10 are repeated until the article is detected by the infrared sensor 3d. If the article is not detected by the infrared sensor 3d even after repeating three times, the process proceeds to step S50 of FIG. 10 and is canceled, and the door of the acceptance and / or delivery depository 2 is auto-locked.

When the article is detected by the infrared sensor 3d in step S44 shown in Fig. 10, a message for initiating charging is displayed on the display means 3b, and charging is started (Fig. 10 (S45)).

In step S46 shown in Fig. 10, the custodian designates the custodian himself or the custodian or the third party's recipient. In the case of a reservation, the custodian is automatically designated as the recipient. Also, when making a payment at a convenience store or a reverse shop, the reservation person is set as the recipient.

When the designation of the addressee is completed, the door of the acceptance and / or delivery depository 2 is automatically locked and the completion of arrival is displayed on the display means 3b (step S47 in FIG. 10). Thereafter, the display means 3b is switched to the power saving mode, and the receipt ID number becomes unique receipt ID information for the receipt and / or delivery of the goods performed using the usage record and its receipt and / or delivery deposit box 2. Is printed and output by the printer 3f (step S48 in Fig. 10).

When the recipient is the custodian and further utilizes the telephone number of the cellular phone 1 as the personal identification number (ID), it indicates that the telephone number of the cellular phone 1 becomes the receiving ID number. In addition, when the reservation person is the recipient, the receipt ID number is not printed out and notified to the reservation person. However, in the case of cash payment at a convenience store or a reverse store, the receipt ID number and transaction settlement number are notified to the convenience store or reverse store, and no printout or reservation is notified. In addition, if the fee for use of the takeover and / or delivery depository (2) is paid by the addressee, the recipient ID number is not printed out and notified to the addressee.

In addition, in step S33 shown in FIG. 9, if there is no storage reservation, the process proceeds to step S51 where the custodian possesses the mobile phone 1 and sets it in the telephone number and the receiving ID number of the mobile phone 1; If the telephone number of the mobile phone 1 is registered in the central management center 11 as a billing destination, select "Use registered mobile phone" and the mobile phone 1 is dialed in step S52.

If you have a mobile phone (1), the phone number of the mobile phone (1) or the voice of the call is opened for the storage of the medicine or goods in the take-in and / or delivery deposit box (2). It may also serve as the billing source for the authentication information and the applicable acceptance and / or delivery depository (2).

If the mobile phone 1 registered in step S51 is not possessed and the automatic debit from a designated account such as a bank or a credit card is used as a billing source, enter the member number or password or the card reading Enter a password ”to input the member number and password registered in the central management center 11 in advance by using the input means 3a installed in the control panel 3 of the delivery and / or delivery deposit box 2. The card is read by the card reader 3g and a password is input (S69).

Next, in step S53 shown in FIG. 9, the payer of the charges for the acceptance and / or delivery depository 2 is designated, and if the charges for the charges are the custodian, the flow proceeds to step S54.

Next, if the storage box used in step (S54) is selected as a contracted storage box or a free storage box, and if the free storage and / or delivery storage box (2) is selected, the display means 3b indicates that the storage box is charged ( S55), the empty storage lamp 3e blinks (S56).

Then, select a storage box to be used from the empty storage box and input the storage number by the input means (3a) (S57), and proceeds to step (S40) as described above to transfer the goods to the predetermined acquisition and / or delivery storage box (2) I can keep it.

In addition, when the contract deposit box is selected in step S54 shown in FIG. 9, the lamp 3e of the pre-reserved acceptance and / or delivery deposit box 2 flashes (S70), and as described above, step S40. Proceed to continue to store the goods in the contract of acceptance and / or delivery (2).

In the case where the recipient pays for the use of the takeover and / or delivery depository 2 in step S53 shown in FIG. 9, the process proceeds to step S58 shown in FIG. 9, and the lamp 3e of the empty storage box blinks. Then, select the storage box to be used from the empty storage box, input the storage box number by the input means (3a) (S59) and further enters the member ID number of the recipient (S60).

The central computer 10 of the central management center 11 accepts and / or delivers the recipients by e-mail to a mail address of a member registered in advance on the basis of the entered recipient ID number (2). We will inform you of the personal information of the custodian based on the custodian's ID and size, the fee, and the custodian's member ID number.

The central computer 10 of the central management center 11 controls the CPU 6 of the control panel 3 of the take-in and / or delivery depository 2 and receives and / or takes over by the lock-unlock mechanism 8. Or the delivery depository 2 is opened (S63), the infrared sensor 3d is activated (step S64 in FIG. 10), the door of the acceptance and / or delivery depository 2 is opened, and the goods are put in (Fig. 10). Step S65), the door of the acceptance and / or delivery depository 2 is closed (step S66 of FIG. 10).

Then, the article is detected by the infrared sensor 3d (step S67 in FIG. 10), the start of charging is displayed on the display means 3b, and the recipient is notified of the start of charging (step of FIG. 10). (S68)), proceed to step S47 of Figure 10 can be stored in the acceptance and / or delivery depository (2).

If the article cannot be detected by the infrared sensor 3d in step S67 of FIG. 10, a message such as " Place the article to be stored at the marked predetermined position " is displayed on the display means 3b. Then, steps S64 to S67 of FIG. 10 are repeated until the article is detected by the infrared sensor 3d. If the article is not detected by the infrared sensor 3d even after repeating three times, the process proceeds to step S50 of FIG. 10 and is canceled, and the door of the receipt and / or delivery deposit box 2 is automatically locked.

In addition, in step S39 of FIG. 9, if the custodian does not use the reservation deposit box due to something wrong, such as an incorrect condition for delivering the goods indicated in step S37, the reservation cancellation button (not shown) is canceled to cancel the reservation. After the reservation is notified of the cancellation of the reservation (step S49 of FIG. 9), the process proceeds to step S50 of FIG.

For example, a custodian, such as a forwarder who holds goods in a takeover and / or delivery depository 2, requests a takeover and / or delivery depository 2 reservation from a recipient (reservator) who receives the goods in advance. The recipient then reserves the takeover and / or delivery deposit box (2). It is also advisable to charge the initial fee for using the takeover and / or delivery lockers (2) to the custodian of the goods.

In addition, the input means of the control panel 3 in the case of accepting the storage of the goods with respect to the recipient for the empty receipt and / or delivery deposit box 2 before the receipt and / or delivery deposit box 2 without reservation in advance ( Input the empty receipt and / or the depository ID information of the delivery deposit box 2, the personal identification information of the custodian of the article, and the personal identification information of the recipient of the article by 3a), and by the input means 3a. On the basis of the entered personal information of the recipient, it is confirmed through the Internet 9 and the central computer 10 that there is a request for storage of the goods to the recipient, and at the same time, the acceptance of the confirmation from the recipient who received the confirmation is opened and controlled. Means lock-unlock device 8 opens the take over and / or delivery deposit box 2.

In step S32 shown in FIG. 9, when the operation of taking out the goods is selected, the control panel 3 of the storage box 2 that receives and / or delivers the use box number notified by the custodian or the central management center 11. The display means (panel) 3b, which also serves as the input means, is touched (step S81 in Fig. 11).

Next, in the case where the telephone number of the cellular phone 1 is made a key in step S82 shown in Fig. 11, the cellular phone 1 is dialed (step S98 in Fig. 11), and the cellular phone 1 is made a key. If not, the receipt ID number is inputted using the input means 3a provided in the control panel 3 of the receipt and / or delivery deposit box 2 (step S83 in Fig. 11).

When the telephone number of the cellular phone 1 is used as a key at the time of storage, the reception ID number is input by hanging the cellular phone 1.

Then, in step S84 shown in FIG. 11, when the receipt ID number is inquired, and if the receipt ID number is a regular number, the flow advances to step S85, and the goods delivery condition is input. If the received ID number is incorrect in step S84, the flow advances to step S99 and a message such as "Receipt ID number is wrong" is displayed on the display unit 3b that is not available. The display means 3b is switched to the power saving mode.

In step S84 shown in Fig. 11, when the received ID number is a regular number, in the step S85, when the delivery and / or delivery depository 2 are delivered, or when a separate payment is made. In the case of proceeding to step (S86), and if the settlement and / or surrogate through the delivery box (2), the central computer 10 of the central management center 11 is inquired and the pre-registered amount of money is displayed on the display means ( 3b) (S87).

The central computer 10 assigns to the receipt ID number an identification code corresponding to the identification code added to the reservation ID number when the goods delivery condition exists when the goods are goods, for example, the general reservation ID number " In the case of the item delivery condition reservation ID number " * 007a " to which the item delivery condition identification code " a " is assigned to " 007 ", an item delivery conditional receipt ID number such as "# 007a "

The central computer 10 retrieves the reservation ID number corresponding to this from the receipt ID number of the identification code grant or the transaction settlement number entered at the time of reservation by the recipient of the reservation, and is registered in advance in the central management center 11. By retrieving the matched payment amount between the transaction payment numbers, the payment amount required for opening the acceptance and / or delivery deposit box 2 is taken out from the database stored in the memory 12.

Next, in step S88 shown in FIG. 11, a payment method is selected. In the case of a credit card or debit card, the card is inserted into the card reader 3g, the card is read out, the card password is input (S89), and the process proceeds to step S91 shown in FIG. In addition, when making an account with a bank or the like or adding to a telephone charge, the member ID number registered in advance is inputted, or the member ID number made up of the cellular phone number is entered by dialing the cellular phone 1 (step S30 of FIG. 12). ), The process proceeds to step S91 shown in FIG.

In addition, when the payment method is not selected in step S88 shown in Fig. 11, a message such as "The payment of the goods is not paid" is displayed on the display means 3b (step S100 in Fig. 11). Then, the process proceeds to step S99 shown in FIG. 11, and becomes unavailable. The reason is displayed on the display means 3b, and then the display means 3b is switched to the power saving mode.

In addition, in the case of not selecting payment in the acceptance and / or delivery deposit box 2 in step S86 shown in Fig. 11, the central computer 10 inquires the deposit in the separate payment (step (Fig. 11) S101)), if the deposit is confirmed by the step S102 shown in Fig. 12, then the procedure goes to step S91 of Fig. 12.

If the deposit is not confirmed in step S102 shown in FIG. 12, the process proceeds to steps S100 and S99 shown in FIG. 11, becomes unavailable and the reason is displayed on the display means 3b, and then the display means. Switch (3b) to power saving mode.

As a separate payment, the seller inputs a confirmation of payment to the central computer 10 by himself or, by linking the payment control computer owned by the seller with the central computer 10, the payment confirmation is automatically input.

In addition, in step S85 shown in FIG. 11, when there is no delivery condition, such as when payment is made to a convenience store or counter-shop or when there is no need to pay for goods, the process goes to step S91 shown in FIG. Proceed.

In step S91 of Fig. 12, the acceptance of the designated use locker number and / or the door of the delivery locker 2 is opened and the lamp 3e flashes to stop charging.

Then, in step S92 of FIG. 12, the designated payee is distinguished, and if the designated payee is the custodian or the reserver, the receipt of the depository number and / or the door of the delivery depository 2 are opened to remove the goods. Take out (S93), close the door of the storage box (S94).

In addition, in step S92 of FIG. 12, when the designated payee is a third party who is not registered in the central management center 11 other than the custodian or the reservation person, the registered payee is registered in the central management center 11, which is the charge-payer. The reserved reservation or custodian is notified that the acceptance and / or delivery depository 2 has been opened (step S103).

If the article is not detected by the infrared sensor 3d (S95), the door of the takeover and / or delivery deposit box 2 is automatically locked (S96), and the display means 3b is switched to the power saving mode (S97). ). In step S95, steps S93 to S95 are repeated until the article detection by the infrared sensor 3d is not possible.

In addition, if the custodian of the goods is, for example, a delivery company or the like, a request for a receipt and / or delivery depository 2 to the recipient (reservation person) receiving the goods is made, and then the recipient (reservation) Personnel may reserve the takeover and / or delivery depository (2) for the custodian.

It is also possible to register in advance a reservation person who makes a reservation using the takeover and / or delivery depository (2), and charge the charge for the takeover and / or delivery depository (2) for the reservation. There is also an acquisition and / or delivery to be charged for the custodian holding the goods for the initial charges when using the acceptance and / or delivery depository (2).

In Fig. 14 (a), the act of booking is shown schematically. First, the custodian of the custodian requests a reservation from the custodian of the custodian, and "(1)" then the custodian designates the reservation locker of the takeover and / or delivery depository (2). In addition, although only the delivery of the goods may be carried out, in particular, when the price of the goods is performed at the same time as the delivery of the goods (hereinafter referred to as `` personal settlement ''), the central management center ( 11) Follow the instructions of payment.

Then, the central management center 11 is notified of the reservation ID number and the reservation locker number to the recipient who is the reservation person (3).

The addressee informs the deliverer of the reservation ID number and the reservation locker number "(3)". In addition, when the recipient enters the pre-registered delivery confirmation number in "(2)", the reservation ID number and the reservation locker number are also notified to the delivery person from the receipt and / or delivery deposit box (2) "(3) "".

Fig. 14 (b) is a diagram showing the loading and unloading behavior, and the delivery person who has notified the reservation ID number and the reservation locker number by "(3)" or "(3)" shown in Fig. 14 (a) Proceed to the acceptance and / or delivery depository (2), enter the reservation ID number and the reservation locker number, and put the goods into the acceptance and / or delivery depository (2) "(4)".

When the goods are stored in the takeover and / or delivery deposit box 2, the central management center 11 notifies the recipient by e-mail of the takeover and / or delivery ID number "(5)". The recipient enters the receipt ID number and personal identification number "(8)", and takes out the goods from the takeover and / or delivery deposit box (2) "(9)".

Also, in some cases, the card reader installed in the control panel 3 of the delivery and / or delivery deposit box 2 may be used for payment of the goods, in particular, in the case of cash payment which is performed at the same time when the goods are delivered. 3g), credit card or debit card, etc. can be inserted to automatically withdraw from the designated account to perform payment, and there is an acquisition and / or delivery to make a payment by calling the mobile phone (1).

In the case of cash payment (8), the central computer (10) calls out the amount of money and displays it on the display means (3b), and reads various cards such as credit cards and debit cards and hangs the mobile phone (1). Payment is performed.

Fig. 14 (c) is a diagram illustrating a case where a convenience store, a reverse shop, or the like acts as a settlement, and a reservation ID number and a reservation are made by "(3)" or "(3)" shown in Fig. 14 (a). The delivery person who is notified of the locker number is guided by the navigation device 20 to the takeover and / or delivery locker 2, and enters the reservation ID number and the reservation locker number into the takeover and / or delivery locker 2; We put article "(4)".

When the goods are stored in the take-in and / or delivery deposit box, the central management center 11 is notified by e-mail or the like to a convenience store or a station store where the receipt ID number is registered in advance. Convenience stores, reverse shops, etc. may be shops operating near the takeover and / or delivery depository (2), or may be shops designated by the addressee. It may also be the case that a convenience store or a reversal shop also serves as a delivery person who keeps the goods in the takeover and / or delivery depository (2).

On the other hand, before the goods are delivered to the delivery person, the recipient is notified of the scheduled date of arrival from the seller by a slip or the like. Based on this, the recipient has made a reservation for the receipt and / or delivery locker (2), At the same time, the document is delivered and the payment is made at the same time (6) and the receipt ID number is received (7).

Recipients who do not know the Receipt ID number go to the Receipt and / or Delivery Deposit Box (2) and enter the Receipt ID Number and Personal Identification Number to remove the goods from the (8), the Receipt and / or Delivery Repository (2) (9) '' '.

In the case of specifying payment by "(2)" in Fig. 14A, an identification code indicating the payment is given to the reservation ID number, and as shown in Fig. 14B, payment by a card or the like is performed. The shipping condition of "(9)" or the presentation / notice of the receipt ID number of "(5)" in Fig. 14 (c) can be used as the settlement agent.

That is, the reservation ID information unique to the reservation act issued by the central management center 11 at the stage of receiving the reservation by the remittee (recipient) of the acceptance and / or delivery depository (2), or the custody by the custodian is repaired. Acquisition and / or delivery conditions, such as payment associated with the Receiving ID number, which is the Receiving ID information unique to the receipt and / or delivery of the goods performed using the Booking ID number or the Receipt and / or Delivery Deposit Box (2). It is stored in the memory 12, which is a storage means of the central computer 1, and when the item acceptance and / or delivery conditions entail payment of the goods, the receipt ID number is used only at a convenience store or a reverse shop, which is the payment agent. Notified by e-mail, etc., which is a means of communication, and receiving payment and / or delivery custody (2) at the stage where payment and delivery conditions have been fulfilled by payment at a convenience store or counter-shop, etc. as Can be opened and / or Indian Library (2).

As an application of the present invention, a system such as a mail storage box (including a mailbox), a courier storage box, a cleaning storage box, a coin locker, etc., which accepts and / or delivers an item, and / or a delivery box, and a reservation method using the same, and Applicable to the charging method.

The present invention has the configuration and operation as described above, and therefore is not limited to apartments, such as apartments, and moving destinations provided with acceptance and / or delivery deposit boxes installed in public places such as stations, underpasses, or shopping streets or pedestrian areas. It is possible to move the route to the destination, and the receipt and / or delivery deposit box can be easily reserved and used by the recipient. Furthermore, the security can be improved by assigning a unique reservation ID number to each reservation. And / or may be made subject to delivery and the acquisition and / or delivery may be completed by acquiring the prior consent of the recipient for the place of receipt and / or delivery and the charge for the use of such acquisition and / or delivery depository.

1 is a diagram illustrating the overall configuration of a takeover and / or delivery depository system according to the present invention.

Fig. 2 is a diagram showing a control configuration of a takeover and / or delivery depository system according to the present invention.

3 is a block diagram of a control unit of a navigation system installed in a central management center and a moving object.

4 is a perspective view illustrating one example of a takeover and / or delivery depository.

5 is a reservation flowchart when reserving a takeover and / or delivery depository in a takeover and / or delivery depository system in accordance with the present invention.

6 is an alternative booking flowchart for reserving a takeover and / or delivery depository in a takeover and / or delivery depository system in accordance with the present invention.

7 is a flowchart of a reservation for reserving a takeover and / or delivery depository in a takeover and / or delivery depository system in accordance with the present invention.

8 is a diagram showing an example of a display screen when making a reservation using a mobile phone.

9 is a flow chart illustrating the sequence of when storing and finding articles in a takeover and / or delivery depository system in accordance with the present invention.

10 is a flow chart illustrating the sequence of when storing and finding articles in a takeover and / or delivery depository system in accordance with the present invention.

FIG. 11 is a flow chart illustrating the sequence of storing and finding articles in a takeover and / or delivery depository system in accordance with the present invention.

12 is a flow chart showing the order of storing and finding articles in a takeover and / or delivery depository system in accordance with the present invention.

Fig. 13 shows an inquiry screen when inputting reservation depository ID information and reservation ID in the acceptance and / or delivery depository according to the present invention.

14 is a diagram illustrating a process of making an interpersonal payment using a takeover and / or delivery depository system in accordance with the present invention.

 * Symbols for key parts of drawing *

1: mobile phone 1a: display

1b: Tenkey 1c: Radio Transmitter

2: takeover and / or delivery locker 3: control panel

3a: input means 3b: display means 3c: speakers

3d: infrared sensor 3e: lamp 3f: printer

3g: Card reader 3h: Camera 3j: Barcode reader

3k: Radio Transmitter 4: Control Unit 5: Transceiver

6 CPU 7 Memory 8 Lock-Unlock Mechanism

9: Internet 10: Central Computer 10a: Server Device

11: Central Management Center 11a: Call Center 12: Memory

13a: mobile phone number field 13b: member ID number field

14: Inquiry Screen 18: Acquisition and / or delivery box location information DB

19: navigation execution ID information DB 20: navigation device

21: transceiver 22: CPU

23: positioning part 24: memory

25: Map information DB 26: Car

Claims (14)

In a takeover and / or delivery depository system that takes over and / or delivers goods, A storage and / or delivery storage location information storage means for storing the location information on which the storage and / or delivery storage system is installed; Argument and / or delivery depository location information output means for outputting location information of a specific argument and / or delivery depository used from the location information stored in the argument and / or delivery depository location information storage means; Positioning the current position of the moving object, displaying the current position of the moving object in the map information corresponding to the current position of the moving object based on the positioning information, and simultaneously moving the moving destination at the current position of the moving object based on the input moving destination information. The navigation means which can guide the way to, Navigation execution that associates the location information of the specific argument and / or delivery depository outputted by the argument and / or delivery depository location information output unit with the navigation execution ID information for executing navigation by inputting moving destination information into the navigation means. ID related connection means, Receiving the navigation execution ID information associated with the navigation execution ID-related connection means and the location information of the specific argument and / or delivery depository and executing the corresponding navigation by the navigation means based on the navigation execution ID information; And at the same time, navigation execution means for guiding, by the navigation means, from the current position of the moving object to the moving destination where the specific argument and / or delivery depository is installed, based on the location information of the specific argument and / or delivery depository. Takeover and / or delivery depository system. The method of claim 1, With a mobile phone that can send ID information, Opening control means for receiving and retrieving the ID information transmitted from the cellular phone by a transmitting / receiving unit having a telephone function and opening the receipt and / or delivery depository; Acquisition and / or delivery depository system with. 3. A takeover and / or delivery depository system according to claim 2, wherein the ID information is at least one of telephone number information, ID number information, voice (voice waveform) information, or a combination thereof of the cellular phone itself. The mobile telephone of claim 3, wherein the mobile phone can use the Internet, and at least one of the location information of the transfer and / or delivery depository, the elapsed usage fee information, the loading / unloading information, and the empty status information can be known through the Internet. Acquisition and / or Dropbox system. The system according to any one of claims 2 to 4, wherein a charge for the takeover and / or delivery depository is charged for the telephone number of the cellular phone. 6. A takeover and / or delivery locker as claimed in any one of claims 2 to 5, wherein the handset can remotely manipulate the open freezing of the takeover and / or delivery locker to reserve the takeover and / or delivery locker. system. The method of claim 1, Empty state detecting means for detecting an empty state of the argument and / or delivery depository; First communication means for collecting the empty state information detected by said empty state detecting means and transmitting it to a central management center; First storage means for storing the empty state information transmitted to the central management center from time to time; A server device for providing the empty state information stored in said first storage means to be viewable on a communication network; Reservation selection means for selecting a receipt and / or delivery depository for which reservation is desired based on the empty state information viewed on the communication network; Regarding the reservation storage ID information of the acceptance and / or delivery depository selected by the reservation selection means, and the ID information such as the mobile phone number of the unique reservation person in the reservation act issued by the central management center at the step of accepting the reservation. Second storage means for storing the reservation ID information that has been deleted in association; Second communication means for transmitting the reservation depository ID information and the reservation ID information to a reservation person and notifying the reservation person; Input means capable of inputting reservation ID information and reservation ID information of the transfer and / or delivery depository; An opening control to open the receipt and / or delivery deposit box if both the reservation depository ID information and the reservation ID information and the reservation depository ID information and the reservation ID information stored in the second storage means are inquired by the input means, Way Takeover and / or delivery depository system. The reservation ID according to claim 1, wherein a reservation ID associated with ID information, such as a telephone number of a mobile phone of a unique reservation person, in a reservation act issued by the central management center in the step of repairing the reservation or storage of the receipt and / or delivery depository. Receipt and / or delivery conditions, such as payment for the goods associated with the ID information associated with the ID information, such as the telephone number of the mobile phone inherent in the act of taking over the information or the receipt and / or delivery of the goods using the delivery depository. Input means for inputting the, Storage means for memorizing the goods receipt and / or delivery conditions and their implementation; Third communication means for transmitting and receiving the receipt ID information only to a payment agent when the goods receipt and / or delivery conditions involve payment of the goods price; Fourth communication means for transmitting and receiving the payment means for the payment of goods and payment performance by separate payment to the central management center, and; After confirming the fulfillment of the goods receipt and / or delivery conditions, the receipt and / or delivery depository may be returned if the storage ID information and the receipt ID information of the delivery and / or delivery depository match those stored in the reservation or storage step. Opening control means Arrival and / or delivery depository system. 9. The apparatus according to claim 7 or 8, wherein the input means and / or the second to fourth communication means are at least one of a tenkey and a touch panel installed in a cellular phone, a portable information terminal, a personal computer, or a receipt and / or delivery depository. One takeover and / or delivery locker system. 10. The mobile terminal, the portable information terminal, the personal computer or the tenkey and the touch panel installed in the collection and / or delivery deposit box may use the Internet, and the location information of the delivery and / or delivery depository is provided. And a receipt and / or delivery depository system in which at least one of elapsed charge rate information, loading and receiving information, empty status information, storage request information, and storage acceptance information can be known through the Internet. 11. The method according to any one of claims 7 to 10, wherein the input means and / or the second to fourth communication means transmit the telephone number or the call voice of the mobile phone to the mobile phone. Acquisition and / or delivery depository system, which also serves as the billing source for authentication information and charges for use of the above-described takeover and / or delivery depository when making reservations or storing or carrying out items. A method of booking a takeover and / or delivery depository that takes over and / or delivers goods, After the custodian of the goods makes a request for the recipient of the goods to book the takeover and / or delivery deposit box according to any one of claims 1 to 11, the recipient then takes over and / or delivers the goods. How to book and / or reserve a depository for a depository. In the charging method of the takeover and / or delivery depository to take over and / or deliver the goods, Claims 1 to 11 to register in advance the reservation to make a reservation using the acceptance and / or delivery depository according to any one of claims 1 to 11, the charge for the use of the acceptance and / or delivery depository for the reservation How to take over and / or deliveries. In the billing method of the takeover and / or delivery storage to take over and / or deliver the goods, 12. A method of charging and / or delivering custody charges for charging a custodian of an article for an initial fee when using the takeover and / or delivery custody according to any one of claims 1-11.