KR20050015459A - Method of gps-based rescue service in emergency - Google Patents

Abstract

PURPOSE: An emergency call service method is provided to allow a user to connect a call to an emergency rescue service company though the user does not memorize a phone number of the company, and to allow the emergency rescue company to start a rescue service instantly without an authentication or position check procedure. CONSTITUTION: The method comprises several steps. If a user requests an emergency rescue service by pushing a specific key on a mobile communication terminal with a GPS function, an accessed ARS(Automatic Response Service) server or wireless internet server offers a service menu(S401,S402). If the user selects one specific service among the offered service menu, the ARS server or wireless internet server sends a user ID and position data to an emergency rescue service company(S403-S405). The emergency rescue service company offers a requested rescue service(S406), and the ARS server or wireless internet server charges a fee for the rescue service.

Description

Emergency call service method using location measurement system {METHOD OF GPS-BASED RESCUE SERVICE IN EMERGENCY}

The present invention relates to an emergency call service method using a global positioning system (GPS), and in particular, in case of an emergency situation, a call is not only connected to an emergency rescue service provider at the push of a button of a mobile communication terminal, It is about how to provide quick service by providing customer information necessary for service.

As personal mobile communication has become widespread, a service for requesting emergency rescue is provided using a mobile communication terminal carried by an individual. Korean Patent Laid-Open Publication No. 2003-0025896 discloses a technology for transmitting an emergency situation by transmitting a emergency call signal by pressing an emergency button on a remote controller to transmit an emergency situation, automatically positioning, and automatically dialing an emergency rescue telephone number. .

In addition, Korean Patent Laid-Open Publication No. 1999-0065778 discloses a terminal technology that implements a location information providing function combining a GPS, a wireless pager, and a differential global positioning system (DGPS) to a city phone, which is a transmission-only terminal. .

On the other hand, Korean Patent Laid-Open Publication No. 2002-0088585 discloses a mobile communication technology for generating an ultrasonic wave in the terminal to help emergency rescue personnel locate and rescue quickly.

However, the above-described conventional technology merely discloses a technology in which rescue service providers are provided with rescue services through location tracking in response to an emergency rescue request of a customer, and a GPS terminal user, a communication operator, an ASP operator and / or an emergency rescue service. The disadvantage is that no service model is provided between service companies.

Accordingly, a first object of the present invention is to provide a user using a GPS mobile terminal not only to connect a call to an emergency rescue service provider at the touch of a button when an emergency occurs, but also to quickly respond by providing customer information necessary for the rescue service. To provide a service method that can be.

The second object of the present invention is, in addition to the first object, in providing an emergency rescue service when a user using a GPS mobile terminal occurs in an emergency situation, a business between a communication provider, an ASP provider and an emergency rescue service provider. To provide a model (BM).

In order to achieve the above object, the present invention provides a method for providing an emergency rescue service when an emergency situation occurs to a user having a mobile communication terminal having a GPS function for identifying the location of the holder of the mobile communication terminal, Providing a service menu to a connected ARS server or a wireless Internet server when a user requests the emergency rescue service by pressing a specific key of a mobile communication terminal equipped with a GPS function; Transmitting, by the ARS server or the wireless Internet server, the user's ID information and location information to an emergency rescue service company corresponding to the specific service when the user selects a specific service from the provided service menu; And the emergency rescue service company provides the rescue service requested to the user, and the ARS server or the wireless Internet server provides a service for providing the emergency rescue service.

Hereinafter, with reference to the accompanying drawings Figures 1 to 3 will be described in detail a preferred embodiment of the emergency call service method using the GPS according to the present invention.

1 is a diagram showing the configuration of an emergency call service system using GPS according to the present invention. Referring to FIG. 1, when a customer (user) presses the GPS button of the terminal 10 when an emergency call situation occurs, the customer (user) is connected to the ARS server 70 or the wireless Internet server 50, and when the required emergency rescue item is selected, the corresponding emergency rescue item is selected. You will be automatically connected to the management center to receive the service.

Here, the emergency call situation may include various services such as a call connection with an auto insurance company subscribed to by an automobile accident, an emergency road service in case of a car breakdown, a taxi call or a driver request for a driver.

In addition, as a preferred embodiment of the present invention, a GPS-related dedicated wireless Internet platform may be separately provided or may be located in a GPS-related service category of an existing wireless internet.

Referring back to FIG. 1, the present invention assumes that the user has a mobile communication terminal 10 with GPS, and according to a preferred embodiment, by pressing and holding the GPS button specially prepared, the repeater 20 and the switch 30 When connected to the ARS 70 via), listening to the announcement heard by the terminal 10 and selecting the rescue salvation required by the user is automatically connected to the center or agency to receive the service.

In addition, as another embodiment of the present invention, pressing the aforementioned GPS button once briefly is connected to the LBS (GPS) -related wireless Internet (50), and after selecting the emergency rescue category on the screen to select the required yield in the submenu It is automatically a rescue request. If you choose to call when needed, you can talk directly to the rescue center.

On the other hand, when the call or wireless Internet connection with the emergency rescue service company 60 in the above-described manner, the location information of the subscriber is already transmitted to the emergency rescue company 60. The emergency rescue service using GPS according to the present invention may be provided to a customer who has a GPS terminal and has a GPS terminal that can receive car insurance and / or other emergency call and GPS related services.

As an embodiment of the basic service according to the present invention, if an insurance company's dispatch service is required due to an accident or breakdown of a car, the subscriber directly connects to the insurance company of the subscriber, and also provides a service that informs the insurance company of the accident location information. If you need to file a car accident with an insurance company, call the insurance company immediately.

In addition, as a supplementary service of the present invention, when a call taxi is required, a subscriber (user) directly connects to a nearby taxi company without having to remember a taxi company phone number and provides customer location information.

As another additional service embodiment, it is possible to promptly dispatch a surrogate driver to a customer by directly accessing a surrogate operation company without having to press or remember a phone number when the surrogate operation is required and providing the customer's location information. . In addition, the present invention provides a service that can provide other benefits and enjoyment by utilizing GPS such as a 119 emergency rescue request.

As another service embodiment of the present invention, a plurality of guardian mobile terminal numbers are registered, and when a guardian is called, the terminal location information is displayed before the call is connected to the designated mobile phone, and if the call is not answered, the call is connected to the next mobile phone number. After the call, a service for providing map information may be provided.

Moreover, if a woman or an elderly person is in a special situation, he or she may be connected with a bodyguard to transmit location information after a call to protect himself or to move to a safe place. In addition, when it is necessary to inform the other party of his location, it is possible to inform the recipient of the location information to the customer subscribed to the LBS according to the present invention.

2A to 2C are diagrams illustrating a new registration process in the GPS-based emergency call rescue service method according to the present invention. 2A illustrates a process in which a customer directly registers with a mobile phone, and the customer 80 presses a GPS key of his mobile communication terminal (step S100). Then, it is connected to the wireless website 50 or the ARS server 70, and requests the customer 80 to register the social security number and emergency rescue company (step S101).

At this time, the emergency rescue company may be an insurance company with which it has subscribed. Accordingly, the subscriber 80 selects and inputs the social security number and the registered insurance company (step S102), and the ARS or the wireless web server 90 requests the emergency rescue service company 60 to confirm whether the subscriber is a registered customer (step S103). ). Then, the response is received from the emergency rescue company 60 (step S104), and the registration success is transmitted (step S105).

Figure 2b is a diagram showing an embodiment of a process for the emergency rescue company to register a new customer. Referring to FIG. 2B, the present embodiment corresponds to an embodiment in which the auto insurance company 60 requests registration directly at the same time as the contract when a customer makes a comprehensive insurance contract with a specific auto insurance company.

That is, when the emergency rescue service provider 60 requests a subscription request with information such as the name, MIN (subscriber number) and resident registration number of the customer (step S201), the ARS server 70 or the wireless Internet server 50 The customer may be notified of the subscription or the registration result may be transmitted to the emergency rescue service company 60.

FIG. 2C is a diagram illustrating an embodiment of a process of providing a new registration service at a place of business of a mobile communication service provider. Referring to Figure 2c, when the mobile carrier customer branch (95) to apply for subscription to the ARS server 70 or the wireless web server 50, emergency rescue service company 60 and the social security number, subscriber number (MIN) information and A subscription registration request is performed together (step S302), and a subscription result is notified (steps S303 and S304). At this time, the subscription result can be notified by a short message (SMS).

3 is a diagram illustrating an embodiment of a service using process of a location-based emergency rescue service method according to the present invention. Referring to FIG. 3, when a customer needs an emergency rescue service, the customer presses the GPS key of his terminal 10. At this time, in one embodiment, the long press can be connected to the ARS server 70, and the short press can be connected to the wireless Internet web server 50 (step S401).

Subsequently, the user selects his / her desired menu from, for example, 1. emergency call, 2. accident reception, 3. call taxi call, 4. proxy call, 5. service change, 0. usage method (step) S402), if an emergency dispatch is selected, it is connected to the rescue service company 60 according to the selection number.

At this time, the subscriber's name (MIN) and social security number are provided (step S403), and then the GPS location information is provided from the LBS platform 90 (step S405). As a result, the rescue service company 60 instructs the appropriate service (step S406) and is charged to the charging server 80.

The foregoing has outlined rather broadly the features and technical advantages of the present invention to better understand the claims of the invention which will be described later. Additional features and advantages that make up the claims of the present invention will be described below. It should be appreciated by those skilled in the art that the conception and specific embodiments of the invention disclosed can be readily used as a basis for designing or modifying other structures for carrying out similar purposes to the invention.

In addition, the inventive concepts and embodiments disclosed herein may be used by those skilled in the art as a basis for modifying or designing other structures for carrying out the same purposes of the present invention. In addition, such modifications or altered equivalent structures by those skilled in the art may be variously changed, substituted, and changed without departing from the spirit or scope of the invention described in the claims.

As described above, the present invention provides a variety of services to customers by connecting the emergency rescue service with a wireless Internet web or ARS server in the middle, using a GPS location-based wireless mobile communication terminal, the user can provide a phone number for each company It is possible to connect directly without having to remember, and the rescue company can start the rescue service immediately without the authentication process or the location verification process.

1 is a diagram showing the configuration of an emergency call service system using GPS according to the present invention.

2a to 2c is a diagram showing a new registration process in the GPS-based emergency call rescue service method according to the present invention.

Figure 2a is a view showing a process of registering a customer directly to the mobile phone.

Figure 2b is a diagram showing an embodiment of the process for the emergency rescue company to register a new customer.

Figure 2c is a view showing an embodiment of a process of providing a new registration service in the business place of the mobile communication provider.

3 is a diagram illustrating an embodiment of a service using process of a location-based emergency rescue service method according to the present invention.

<Explanation of symbols for the main parts of the drawings>

10: terminal

20: repeater

30: exchanger

50: Wireless Internet Server

60: Emergency rescue service company or agency

70: ARS server

80: customer terminal

95: customer branch

Claims (5)

Claims [1] A method for providing an emergency rescue service when an emergency occurs to a user having a mobile communication terminal having a GPS function for identifying a location where a holder of a mobile communication terminal is currently located. Providing a service menu by a connected ARS server or a wireless Internet server when the user requests the emergency rescue service by pressing a specific key of a mobile communication terminal equipped with a GPS function; Transmitting, by the ARS server or the wireless Internet server, the user's ID information and location information to an emergency rescue service company corresponding to the specific service when the user selects a specific service from the provided service menu; And The emergency rescue service provider provides the requested rescue service to the user, and the ARS server or the wireless Internet server charges a service fee for the corresponding service; Emergency rescue service providing method comprising a. According to claim 1, When the user accesses the ARS server or the wireless Internet server to register their ID and / or related emergency rescue service company information, the ARS server or the wireless Internet server is requested emergency rescue service The method of providing an emergency rescue service further comprising the step of performing a new registration by requesting to confirm whether the customer is a registered customer. The method of claim 1, wherein when the user makes a specific contract with the emergency rescue service company, the emergency rescue service company performs a new registration by making a request for subscription of the emergency rescue service of the user to the ARS server or the wireless Internet server. Emergency relief service providing method further comprising the steps. The emergency rescue service providing method according to claim 1, further comprising: performing a new registration by the mobile communication provider requesting the emergency rescue service subscription to the ARS server or the wireless Internet server at the request of the user. The method of claim 1, wherein the emergency rescue service includes emergency dispatch, accident reception, 119 connection, taxi call, surrogate operation call, guardian call, security service, location notification service, and the like.