KR20040110311A - Method for providing wireless ordering service using customer's equipment - Google Patents

Abstract

PURPOSE: A method for offering a wireless order service using a customer terminal through the wireless communication system in a business place is provided to offer the order service and the related services to the customer terminal through an order server by checking wireless connection from the customer terminal and contents of the order service through a wireless communication system in the business place. CONSTITUTION: An AP(Access Point) of the wireless communication system processes network setting of the customer terminal by receiving the connection from the customer terminal through the wireless communication(202). The AP receives an order service request from the user terminal and links it to the order server for providing the order service in the business place. The order server provides an order service menu screen to the customer terminal(204). The order server informs the customer terminal of a processing result of the order request by confirming the order request of the customer terminal and processing approval of the order request(206).

Description

Method for providing wireless ordering service using customer's equipment

The present invention relates to a method for providing a wireless communication order service using a customer terminal and a computer readable recording medium recording a program for realizing the method. A method of providing a wireless communication order service using a customer terminal that provides a communication connection environment so that a customer having a wireless communication support terminal can use the online order service, and a computer-readable recording medium recording a program for realizing the method. It is about.

Recently, the spread of wireless communication methods such as WLAN and Bluetooth has been spreading, but the spread of terminals supporting wireless communication has been spreading.

In addition, various online services are provided on the existing web platform, but on the other hand, online services using a private network are still required to create various new services suitable for the initial stage.

Looking at the prior art, Patent Application No. 1996-049824 (Order control method of the ordering system and apparatus for performing the same), Patent No. 1996-049825 (Order control method of the ordering system and apparatus for performing the same), Patent No. 1996-058541 (Display control method and display control device of ordering system), Special 1996-058542 (Order control method and order control device of ordering system), and Special 1996-058533 (Method of ordering system and device for performing the same) In this prior art, the matters regarding the order and cancellation of food through the order terminal carried by the employee and the reservation status of the table are described. In addition, Application No. 2002-0029850 (Real-time online reservation and / or ordering system and method) proposes a method for providing an order service through the Internet to customers and restaurants through a communication network.

However, these models use an ordering terminal provided by an employer carried by an employee or installed at each restaurant table, and a method of using an ordering service provided by the employer using a terminal owned by the employee is not presented. Did. When using the ordering terminal of the business owner, the business owner has a cost burden due to the purchase of the terminal and the inconvenience of having to learn how to use the new terminal in the customer position.

That is, when the customer uses the ordering service through a terminal owned by the customer, the terminal operation is familiar, and the existing setting values for the browser and the operating system environment can be maintained, and not only the ordering service is used but also supported by the terminal at the same time. In spite of the advantage that it can utilize various functions and the convenience environment is superior to the dedicated terminal business model that can use only given environment and given functions, in the past, customers in order to place orders through the order terminal in the workplace There was a problem that must be used.

The present invention has been made to solve the above problems, grasping the wireless communication connection from the user's own customer terminal through the wireless communication system in the workplace and confirms the use of the order service, accordingly the user through the order server The purpose of the present invention is to provide a method of providing a wireless communication order service using a customer terminal that provides an ordering service and related services to a customer terminal, and a computer-readable recording medium recording a program for realizing the method.

1 is an exemplary configuration diagram of a wireless communication system in a workplace to which the present invention is applied.

2 is a flowchart illustrating an embodiment of a method for providing a wireless communication order service using a customer terminal according to the present invention.

3 is a detailed flowchart illustrating a redirection process in the method for providing a wireless communication order service using a customer terminal according to the present invention.

4 to 7 are views illustrating an embodiment of an order service screen viewed in a browser of a customer terminal in a method of providing a wireless communication order service using a customer terminal according to the present invention.

8 is another configuration example of a wireless communication system in a workplace to which the present invention is applied.

* Explanation of symbols for the main parts of the drawings

11: Order Server 12: Access Point (AP)

13: customer terminal

In order to achieve the above object, the present invention provides a method for providing a user order service applied to a wireless communication system of a workplace, wherein an access point (AP) of the wireless communication system is connected through wireless communication from a user terminal owned by the user. Receiving a first step of processing a network setting for the customer terminal; An access point (AP) of the wireless communication system receives a request for using a user order service through wireless communication from the customer terminal having a network setting and connects to an order server for providing an order service at the workplace Two steps; A third step of the order server of the wireless communication system providing an order service menu screen to the customer terminal; And a fourth step of the order server of the wireless communication system confirming an order request of the user transmitted from the customer terminal and processing an approval for the user, to notify the customer terminal of the processing result of the order request of the user. Characterized in that.

The present invention also provides a workplace wireless communication system having a processor, comprising: a first function of receiving a connection through wireless communication from a customer terminal owned by a user in the workplace, and processing a network setting for the customer terminal; A second function of receiving a predetermined site connection request from the customer terminal configured with a network; And a program for realizing a third function of changing a request address from the customer terminal requesting a predetermined site connection to an address of the order server and connecting to an order server for providing an order service at the workplace. Provide a readable recording medium.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an exemplary configuration diagram of a wireless communication system in a workplace to which the present invention is applied.

That is, Figure 1 is a configuration example for providing an order service according to the present invention, the order server 11, access point (AP: Access Point, 12) and the customer, such as a PDA, Personal Digital Assistant (PDA) The terminal 13 is included.

In FIG. 1, the operator may establish that the order service server 11 is installed and the AP 12 is installed to allow the customer to access the wireless communication. A customer who owns a terminal 13 such as a laptop or PDA capable of wireless communication connection is connected to the order server 11 through the AP 12 to use an ordering service.

2 is a flowchart illustrating a method for providing a wireless communication order service using a customer terminal according to the present invention.

Looking at the process of the wireless communication order service is performed according to the present invention as follows.

First, the customer terminal 13 sets up a wireless communication environment through the AP 12 (201, 202). After the wireless communication environment is set, the customer starts the browser of the terminal 13 owned by the customer and connects to the order server 11 (203), and the order server 11 provides the order service screen (204). . The customer searches and orders using the order service screen (205), the administrator or management module managing the order server 11 confirms and approves the order request (206). In addition to the basic ordering service, the order server 11 may provide various services such as surrounding area information or Internet access (207). In addition, when the order system is connected to payment systems such as credit card payment and mobile phone payment, payment and payment can be processed online by receiving a customer's payment request (208, 209).

In more detail, the flow is as follows.

When the client terminal 13 connects to the AP 12 (201), the AP 12 uses the function of the Dynamic Host Configuration Protocol (DHCP), and the IP of the client terminal 13 (IP: Internet Protocol). Set the address (202), and when the customer starts the browser, the AP 12 uses a redirection function to convert any Internet site address requested by the browser into the address of the order server 11 and process it. Connection to the order server 11 (203, 204). If the AP does not have a redirection function or the customer terminal accesses the public wireless LAN service, the customer accesses the order server by inputting the IP address or domain name of the order server provided by the operator online or offline in the browser address bar (203, 204).

The customer requests the order through the web page of the order service (205), and the administrator or management module confirming this through the order server 11 approves it (206).

Based on the connection of the order server 11 and the customer terminal 13 through the AP 12, the customer can use the additional service using his terminal 13 (207).

When the order server 11 is connected to a payment system such as a credit card company through the Internet, the customer receives payment information such as credit card information through the customer terminal 13 and performs payment (208, 209).

3 is a detailed flowchart illustrating a redirection process in the method for providing a wireless communication order service using a customer terminal according to the present invention.

That is, the operation of the redirection function may be described with reference to FIG. 3.

The client terminal 13 receives a IP address by setting a network through the AP 12 (301). After the customer terminal 13 operates the browser in response to the user's request, the user terminal 13 may operate on any site other than the order server 11, for example, 'www.hanmir.com' or 'www.kt.co.kr'. Upon request (302), the AP 12 receives the request and makes an HTTP request to the initial screen address of the order server 11 without making an HTTP request to the corresponding site (303).

The order server 11 receiving the HTTP request transmits the initial screen of the order service to the AP 12 (304), and the AP 12 transmits the order service initial screen from the received order server 11 to the customer terminal ( On behalf of the original site requested from 13), and transmits to the customer terminal 13 (305). The initial screen of the order server 11 is displayed in the browser of the customer terminal 13, and then the user can use the order service provided by the order server 11 through the customer terminal 13 (306).

4 to 7 are diagrams illustrating an embodiment of an order service screen viewed in a browser of a customer terminal in a method of providing a wireless communication order service using a customer terminal according to the present invention.

In FIGS. 4 to 7, the customer terminal 13 is set as a PDA of a user capable of wireless communication, and the order service screen is presented.

First, Figure 4 is an example of the order service initial screen. Looking at the initial screen of the order service shown in Figure 4, the "store information" menu that provides information such as general information and discount events of the business, the shop, the "menu board (order)" providing menu information and links to order Menu, "Order History" menu to check the order placed by the customer, "Payment" menu for paying the order by credit card or mobile phone, "Call clerk" to call a clerk or leave a message. Menu, "Nearby Map" menu to provide maps and various information around the shop, "Internet Access" menu as an additional service that connects to the external Internet, and "Bulletin" menu where customers can present various opinions It can be seen.

Such, the order service screen may vary depending on the workplace or service provision conditions.

5 is a "menu board (order)" screen that appears when the "menu board (order)" menu is selected from the initial order service screen of FIG. The customer can view various menu information provided by the order server 11 and can place an order by clicking on the "order" link.

FIG. 6 is a screen when a user clicks a "order" link in the "menu board (order)" screen of FIG. The customer can check the order wait, adjust the quantity, and then click the "Order" and "Cancel" links at the bottom to send the order to the order server or cancel the order wait.

Although not shown in the above description, when the user presses an order in the "menu board" shown in FIG. 5, and the user selects the order waiting information, the screen as shown in FIG. 6 may appear. Of course, the menu selection method may appear in various forms.

7 is a screen for online payment of customer orders. Customers can check their order details and pay online by selecting a payment method such as "credit card payment" and "mobile phone payment".

8 is another exemplary configuration diagram of a wireless communication system in a workplace to which the present invention is applied.

FIG. 8 is a system configuration diagram when the terminal 13 of the customer connects to the public wireless communication network provided by the communication provider without accessing the AP installed by the operator.

In the workplace, a communication service provider installs an access point for accessing a public wireless communication network, and a client's terminal receives an IP address from the public wireless communication network through authentication and accesses the Internet. The operator's order server 11 also accesses the Internet and is assigned an IP address, and the operator provides the customer with the IP address or domain name of the order server online or offline, and the customer accesses the order server 11 through the Internet. Done.

In this case, the identification of the table may be made by a user inputting a designated table identification number, or may be made by locating a plurality of APs and a customer terminal. The same applies to the embodiment of FIG. 2 described above. Furthermore, when receiving an order service in the workplace through a public wireless communication network, the AP may check whether the order request has been sent in the workplace so that the user's order can be trusted.

Looking at the features of the present invention as described above are as follows.

First, the present invention is characterized in that the operator provides a wireless communication connection environment to perform an ordering process and a payment process for a customer having a wireless communication support terminal.

In addition, the present invention can utilize a private network installed by a service provider or a public wireless communication service provided by a communication company through a network connection method.

In addition, the present invention, in the case of providing a local special service on a private network or public wireless communication service, any form of IP address requested to be connected via the customer terminal to switch the request through the redirect process to the order server By doing so, the user's order request is processed and other additional services are provided.

The method of the present invention as described above may be implemented as a program and stored in a computer-readable recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.).

The present invention described above is not limited to the above-described embodiments and the accompanying drawings, and various substitutions, modifications, and changes are possible in the art without departing from the technical spirit of the present invention. It will be clear to those of ordinary knowledge.

The present invention as described above, the operator to provide a wireless communication connection environment to perform the ordering process and payment process for customers having a wireless communication support terminal through the terminal that the user has continued to use the corresponding workplace Has the effect of processing the orders you want.

In addition, the present invention can utilize the public wireless communication service provided by the operator and the private network installed by the operator, so that the user can use the ordering service without regard to the configuration of the wireless communication network and the user own terminal By using the ordering service can be used to increase the convenience of the user.

In addition, the present invention, even if the IP address of any form that is requested to connect through the customer's terminal by switching the request through the redirect process to connect to the order server at the workplace, the user does not have to enter a specific IP address in the workplace It is effective to process the order request and to receive other additional services.

Claims (5)

In the user order service providing method applied to the wireless communication system of the workplace, A first step in which an access point (AP) of the wireless communication system receives a connection through wireless communication from a customer terminal owned by the user, and processes network settings for the customer terminal; An access point (AP) of the wireless communication system receives a request for using a user order service through wireless communication from the customer terminal having a network setting and connects to an order server for providing an order service at the workplace Two steps; A third step of the order server of the wireless communication system providing an order service menu screen to the customer terminal; And A fourth step in which the order server of the wireless communication system confirms the order request of the user transmitted from the customer terminal and processes the approval for the user, and notifies the customer terminal of the processing result of the order request of the user. Wireless communication order service providing method using a customer terminal comprising a. The method of claim 1, A fifth step in which the order server of the wireless communication system confirms the payment request of the user transmitted from the customer terminal, processes the approval thereof, and notifies the customer terminal of the processing result of the payment request; Wireless communication order service providing method using a customer terminal further comprising. The method of claim 1, A fifth step in which the order server of the wireless communication system receives and receives a request for using an additional service from the customer terminal and provides the additional service accordingly; Wireless communication order service providing method using a customer terminal further comprising. The method according to any one of claims 1 to 3, The second step, A sixth step in which an access point (AP) of the wireless communication system receives a predetermined site connection request from the customer terminal configured with a network; And A seventh step of access point (AP) of the wireless communication system changing the request address from the customer terminal to the address of the order server and connecting to an order server for providing an order service at the workplace; Wireless communication order service providing method using a customer terminal comprising a. In a workplace wireless communication system equipped with a processor, A first function of receiving a connection via wireless communication from a customer terminal owned by a user in the workplace and processing a network setting for the customer terminal; A second function of receiving a predetermined site connection request from the customer terminal configured with a network; And A third function of changing a request address from the customer terminal requesting a predetermined site connection to an address of the order server to connect to an order server for providing an order service at the workplace; A computer-readable recording medium having recorded thereon a program for realizing this.