KR20040025305A - System and method for offering yellow retrieval service using location based of the Intelligent network - Google Patents

Abstract

PURPOSE: A system and a method for offering a telephone number search service using a local routing technology based on an intelligent network are provided to connect a call to a nearest shop to a telephone user from the branches of a dining company if the telephone user selects one dining company after offering information for the delivery dining companies. CONSTITUTION: An SCP(Service Control Point)(8) transfers a URL(Uniform Resource Locator) and an out-going number matched with an incoming number of the call transferred from an SSP(Service Switching Point)(6) to an AIP(Advanced Intelligent Peripheral)(12). A VXML(Voice eXtensible Markup Language) application server(16) forms a VXML page corresponding to the URL, and dynamically forms the VXML page to receive the selected store information. The AIP transfers voice guide broadcasting for the VXML page by using the URL and the out-going number, makes the user select the store by transferring the selection information of the user to the VXML application server, and connects the call between the user and the store by transferring the telephone number of the finally selected store to the SCP.

Description

System and method for providing phone number retrieval service using intelligent network based local area routing technology {System and method for offering yellow retrieval service using location based of the Intelligent network}

The present invention relates to a system and method for providing a phone number search service using an intelligent network based local area routing technology. More particularly, the present invention relates to a store closest to a user using an intelligent network based local area routing technology when a user requests the use of a neighboring facility. The present invention relates to a system and a method for providing a telephone number search service using an intelligent network based local area routing technology to guide a user's telephone number.

Currently, a representative number service provided as part of an additional service of an intelligent network generally assigns a representative number to a representative workplace having a plurality of branches, and when a user calls the representative number, a plurality of registered representatives of the representative number It is a service that connects the telephone to the point having the same station number as the station number of the user's caller number.

The representative number service is generally provided by a financial institution or a company that frequently inquires of customers. When the user uses the representative number service, even if the user does not know the telephone number of each branch of the financial institution or the company, The convenience of having to know only the representative numbers assigned to financial institutions or companies.

However, since the representative number service is separately managed for each operator, it is also a fact that the user recognizes each representative's representative number one by one.

Meanwhile, in order for a user to obtain a representative number of a specific operator, a method of acquiring the representative number of the corresponding operator through a telephone number guide (for example, 114) using a wired telephone, and the operator operating through the Internet There is a method of obtaining the representative number of the operator by accessing the site to obtain the representative number of the operator or by accessing a site providing telephone number guidance through the Internet.

In the first case, as described above, it is troublesome for the user to acquire each operator's representative number one by one, and in the second case, the user has to access the Internet and search for a corresponding site to search for information.

In particular, when a user wants to order a delivery service to a restaurant, the representative number or branch number of each restaurant must be known. Since it is difficult to memorize, it is troublesome to obtain the representative number or the branch number of a particular restaurant by using the above-described methods.

Accordingly, the present invention has been made to solve the above-mentioned conventional problems, and provides information on a plurality of restaurants that can be delivered to a telephone user, and when the telephone user selects a particular restaurant, the branch of the restaurant Provides a system and method for providing a telephone number retrieval service using an intelligent network-based short-range routing technology that connects a call to a store closest to the location of the telephone user.

1 is a block diagram of a system for providing a phone number search service using an intelligent network-based short-range routing technology according to an embodiment of the present invention.

2A to 2B are flowcharts illustrating a method for providing a phone number search service using an intelligent network based short range routing technology according to an embodiment of the present invention.

In order to achieve the above object, a system for providing a phone number search service using an intelligent network-based short-range routing technology according to a preferred embodiment of the present invention,

Based on the intelligent network having a service switching system (SSP) for extracting the service key of the intelligent network call generated from the wired terminal connected to the end station (LE) and triggering the service logic of the service controller (SCP) based on the extracted service key. In the telephone number search service providing system using a short-range routing technology,

A service controller (SCP) for delivering a URL and a calling number (user) corresponding to a called number of a call transferred from the service switching system (SCP) to an intelligent additional device (AIP);

A copper code DB for storing a postal code corresponding to a user's telephone number;

A subscriber DB for storing a store name and a phone number of each store by the postal code;

A VXML application server for constructing a VXML page corresponding to the URL and interworking the doncode DB with the subscriber DB to dynamically configure a VXML page for selecting a specific store by guiding a store that can be delivered to a user; And

The voice announcement broadcast about the VXML page loaded from the VXML application server is transmitted to the user by using the URL and the calling number received from the service controller (SCP), and when the selection information is input from the user, the VXML application server is sent to the VXML application server. After the delivery to enable the user to select a specific store, the phone number of the last selected store is delivered to the service controller (SCP) configured to include an intelligent additional device (AIP) to connect the call between the user and the store It features.

In order to achieve the above object, a method for providing a phone number search service using an intelligent network based short-range routing technology according to an embodiment of the present invention,

In the telephone number retrieval service using an intelligent network based short-range routing technology,

When the called party number for the service is input, the URL for the called number is searched, the VXML page corresponding to the searched URL is loaded, and the menu guide broadcast for the VXML page is output to the calling terminal. 1 course;

A second step of dynamically generating a VXML page for selecting a store by searching for a store close to the calling terminal among stores registered as the menu when a specific menu is selected by the menu announcement;

A third step of outputting a guide broadcast on a VXML page for selecting a store to a calling terminal;

When a particular store is selected by the announcement, the fourth process of connecting a call to the phone number of the store is characterized in that it is made.

Hereinafter, with reference to the accompanying drawings will be described an embodiment of the present invention in more detail.

In the system for providing a phone number search service using an intelligent network-based short-range routing technology according to a preferred embodiment of the present invention, as shown in FIG. 1, the wired terminal 2 is connected to a local exchange (LE) 4. LE 4 is connected to SSP (hereinafter referred to as Service Switching Point) 6, and SSP 6 is connected to SCP (hereinafter referred to as Service Control Point) via INAP.

In addition, an intelligent additional device (hereinafter referred to as AIP: Advanced Intelligent Peripheral) 12 is also connected to SCP 8, and AIP 12 is connected to SSP 6 and at the same time VXML AS (hereinafter referred to as VXML AS: VXML Application Server) ( 16).

VXML AS (16) connected to AIP (12) via HTTP provides subscriber DB (20) which contains neighborhood and telephone numbers of neighboring facilities by zip code, and postal code that maps one-to-one with telephone numbers of all telephone subscribers in the country. It is preferable to have the copper cord DB18 which it has.

In the present invention, the AIP 12 is a VXML interpreter for translating the retrieved VXML page, an ASR (Automatic Speech Recognition) for performing voice recognition, and a text to speech for performing TTS. ), And means for performing a DTMF (Dual Tone Multi Frequency) collection function input from the wired terminal 2.

Hereinafter, a method of providing a phone number search service using an intelligent network based short-range routing technology will be described in detail with reference to the block diagram shown in FIG. 1 and the flowchart attached to FIG. 2.

If a predetermined telephone number is input from the wired terminal 2 corresponding to the caller to provide a telephone number retrieval service using an intelligent network-based short-range routing technology corresponding to the present invention (S2), the LE 4 receives the telephone number. The analysis detects that the call is an intelligent network call and delivers the call to the SSP 6 (S4).

The SSP 6 extracts the service key for the intelligent network supplementary service corresponding to the call through the station number of the telephone number (S6), and triggers a predetermined service logic on the SCP (8) using the service key (S8). ). The service logic triggered by the SCP 8 is assumed to be a service logic for providing a telephone number retrieval service using an intelligent network-based short-range routing technique, and proceeds to step S10 described later by the service logic.

SCP (8) retrieves the URL mapped to the representative number from the SCP DB (10) by using the identification number (representative number) except the station number in the phone number, and transfers the retrieved URL and calling number to the AIP 12 (S10).

Referring to the case shown in FIG. 1 as an example, when a station number is designated as 1577, a number designated for providing a telephone number search service using the intelligent network-based short-range routing technology is inputted by "1577-2114" from the wired terminal 2. The call is sent to the SSP 6 by " 1577 ", and the URL for the representative number, for example " http: // www. ??? .com / main.vxml " Delivered to AIP 12.

Subsequently, the AIP 12 loads the VXML page corresponding to the URL from the VXML AS 16 (S12), converts the VXML page into a voice signal, and is connected to the LE 4 through the SSP 6. The announcement broadcast according to the menu guide is sent to the terminal 2 (S14).

At this time, for example, the announcement broadcasts, "The menu guide according to the phone number search. Select the number of the neighboring facilities you want to access or speak by voice. Pizza house 1, Chinese restaurant 2, snacks 3 Times,…. ”

Thereafter, the AIP 12 waits for the input of the DTMF signal or the voice signal from the wired terminal 2, and when the voice or DTMF signal according to the menu selection is input (YES in S16), the wired terminal 2 When the phone number (outgoing phone number) of the selected menu is delivered to the VXML AS 16, the VXML AS 16 interoperates with the same code DB, and inquires the postal code corresponding to the outgoing phone number, and then the subscriber. In the DB 20, the search term is set as the postal code of the outgoing telephone number and the menu, and the store is searched for a store having a postal code that is the same as or closest to the outgoing telephone number while the menu is handled, and the store is selected by the searched store information. Generate a VXML page for and deliver it to the AIP 12 (S18).

Subsequently, the AIP 12 converts the loaded VXML page into a voice signal and transmits a guide broadcast for selecting a store to the wired terminal 2 connected to the LE 4 through the SSP 6 (S20).

At this time, for example, if the announcement is broadcast, the selected menu is "Pizza Guide. Select the desired number or speak by voice. Domino Pizza is 0, Masa Pizza is 1, Mr. Pizza is 2, Chicago. Pizza three times, Antonio Pizza four times, Annie Pizza five times, Pizza Hut six times,…. ” In particular, the store that is transmitted through the guide broadcast corresponds to a deliverable store located in the same or closest area to the area where the wired terminal requesting the service is located.

Thereafter, the AIP 12 waits for the input of the DTMF signal or the voice signal from the wired terminal 2, and when the voice or the DTMF signal according to the store selection is input (YES in S22), the telephone number of the selected store. To the SCP (8) (S24).

The AIP 12 extracts and recognizes a phone number of each store from the VXML page received from the VXML AS 16 through step S18, and then, if a specific store is selected by the user, displays the phone number of the store in the SCP (8). To pass.

The SCP 8 requests a call connection to the telephone number of a specific store received from the AIP 12 through the SSP 6 (S26), and the SSP 6 calls the call at the request of the SCP 8 After analyzing the number, the LE is connected to the wired terminal corresponding to the telephone number. Then, the LE is requested to process the incoming call of the telephone number. When the wired terminal corresponding to the store is in the hook-off state by the incoming call processing, a call path is connected between the wired terminal 2 corresponding to the caller and the wired terminal of the specific store corresponding to the called party (S28). .

According to the present invention as described above, even if the user does not remember the representative number of a plurality of restaurants that can be delivered, using a telephone number search service using an intelligent network-based short-range routing technology, for example, a specific number for the guidance of restaurants Calls are connected to a plurality of restaurants that can deliver even if only one is remembered, and the order can be made, thereby increasing the convenience of the user.

In particular, when the user uses the phone number search service of the present invention in other regions other than his place of residence, there is a convenience that can be easily dialed to a restaurant that can be delivered.

On the other hand, the present invention is not limited to the above-described embodiment, but can be modified and modified within the scope not departing from the gist of the present invention, such modifications and changes should be regarded as belonging to the following claims. will be.

Claims (7)

Based on the intelligent network having a service switching system (SSP) for extracting the service key of the intelligent network call generated from the wired terminal connected to the end station (LE) and triggering the service logic of the service controller (SCP) based on the extracted service key. In the telephone number search service providing system using a short-range routing technology, A service controller (SCP) for delivering a URL and a calling number (user) corresponding to a called number of a call transferred from the service switching system (SCP) to an intelligent additional device (AIP); A copper code DB for storing a postal code corresponding to a user's telephone number; A subscriber DB for storing a store name and a phone number of each store by the postal code; A VXML application server for constructing a VXML page corresponding to the URL and interworking the doncode DB with the subscriber DB to dynamically configure a VXML page for selecting a specific store by guiding a store that can be delivered to a user; And The voice announcement broadcast about the VXML page loaded from the VXML application server is transmitted to the user by using the URL and the calling number received from the service controller (SCP), and when the selection information is input from the user, the VXML application server is sent to the VXML application server. After the delivery to enable the user to select a specific store, the phone number of the last selected store is delivered to the service controller (SCP) configured to include an intelligent additional device (AIP) to connect the call between the user and the store System for providing phone number search service using intelligent network based short-range routing technology. The method of claim 1, The VXML page corresponding to the URL is a telephone number retrieval service providing system using an intelligent network-based short-range routing technology, characterized in that for menu selection guidance. The method of claim 1, When the VXML application server receives the selection information according to the menu selection from the intelligent additional device (AIP), the VXML application server searches for the postal code of the caller ID in conjunction with the same code DB, and then connects the subscriber DB to the user. Searching a plurality of stores having a postal code close to the caller number among the stores registered by the menu selected by the menu, and dynamically configures a VXML page for store guidance that can be delivered to the user with the search results. System for providing phone number search service using short range routing technology. The method of claim 1, The intelligent adder (AIP) is a telephone number retrieval service using an intelligent network-based short-range routing technology that receives the user's selection information input by the voice announcement on the VXML page as one of a voice signal and a digit signal. Provide system. The method of claim 1, The service controller (SCP) is a telephone number retrieval service providing system using an intelligent network-based short-range routing technology, characterized in that it has a database that stores a URL corresponding to the called number. A method for providing a phone number search service using an intelligent network based local area routing technology, When the called party number for the service is input, the URL for the called number is searched, the VXML page corresponding to the searched URL is loaded, and the menu guide broadcast for the VXML page is output to the calling terminal. 1 course; A second step of dynamically generating a VXML page for selecting a store by searching for a store close to the calling terminal among stores registered as the menu when a specific menu is selected by the menu announcement; A third step of outputting the announcement to the calling terminal for the VXML page for the store selection; When a particular store is selected by the announcement, a method for providing a telephone number search service using an intelligent network-based short-range routing technology comprising a fourth process of connecting a call to a phone number of the store. The method of claim 6, In the second process After searching the zip code of the calling terminal, comparing the zip code of the calling terminal and the postal code of the store registered in the menu to search for stores close to the calling terminal based on the intelligent network How to provide a phone number search service using.