KR20040001757A - Service Offering Method of Empty Carriage Registration Freight - Google Patents

Abstract

PURPOSE: A method for offering a service registering an empty vehicle is provided to offer a discriminated service to oiling customers by guiding an empty vehicle registration service to the customers from a gas station through an SMS(Short Message Service), and connecting a property owner and the customer through a web site posting up the empty vehicle information registered from the customer. CONSTITUTION: The vehicle owner information is transmitted to an empty vehicle registration server if a member card of the customer is read by a card reader in the gas station(S11). The empty vehicle registration server stores the vehicle owner information in an empty vehicle management database and transmits an empty vehicle registration message to a cellular phone of the customer(S13). If the customer calls to an IVR(Interactive Voice Response) server, a menu for registering the empty vehicle is executed. The empty vehicle information and the vehicle owner information are stored in the empty vehicle management database(S14). The data stored in the empty vehicle management database is transmitted and posted up to a member shop and a web site(S15). The property owner requests transfer based on the empty vehicle information(S16).

Description

Service Offering Method of Empty Carriage Registration Freight

The present invention relates to a cargo tolerance registration service providing method and system, and more specifically, to truck drivers managed by membership system to receive the tolerance information every time the gas is registered and posted through the website, the shipper and the corresponding truck wants to distribute It relates to a method for providing a cargo tolerance registration service that can be connected to the freight transport request.

Currently, the refinery or gas station itself is providing a variety of services to the gasoline customers, the representative one is to earn a certain portion of the fueling amount through the membership system credit card, if a predetermined point or more cashback service to select and return a variety of goods and services Providing.

Such a cashback system is a marketing technique for increasing loyalty to drivers by using a certain gas station, and most refiners adopt it and use it for various differentiation.

The present invention has been created in consideration of the above situation, the customer serviced at the gas station providing the tolerance registration service to guide the tolerance registration service in a short message and posted the tolerance information registered by the customer through the website to arrange the dispatch The purpose is to provide a cargo tolerance registration service that can provide more differentiated services to fueling customers by connecting the desired shipper and the corresponding customer.

1 is a block diagram schematically showing the configuration of a system for providing cargo tolerance registration according to the present invention;

2 to 5 is a flow chart illustrating a method for providing a cargo tolerance registration service according to the present invention.

♣ Explanation of symbols for main part of drawing ♣

10: Customer 20: Gas Station

30: tolerance management server 40: SMS server

50: tolerance management database 60: IVR server

70: website 80: merchant

In order to achieve the above object, the present invention comprises the steps of transmitting the borrower information to the tolerance registration server when the customer reads the membership card to the card reader at the service station; The tolerance registration server stores the transmitted borrower information in a tolerance management database, and transmits the tolerance registration short message to the mobile phone of the customer through the SMS server; Executing a tolerance registration, tolerance registration modification, tolerance registration confirmation, tolerance registration cancellation menu through customer authentication when a customer who desires tolerance registration is connected to the IVR server; Storing tolerance information and borrower data registered through the tolerance registration in a tolerance management database; Transmitting the data stored in the tolerance management database to a merchant and a website and posting the data; When the shipper wishes to arrange the dispatch based on the tolerance information posted through the website, the method provides a cargo tolerance registration service providing method comprising the step of notifying the merchant and requesting transportation.

Hereinafter, a cargo tolerance registration service providing method according to the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram schematically showing the configuration of a system for providing cargo tolerance registration according to the present invention, and FIGS. 2 to 5 are flowcharts for explaining a method for providing cargo tolerance registration according to the present invention.

Referring to this, as shown in FIG. 1, the truck tolerance registration providing system according to the present invention includes a plurality of registered members 10, a gas station 20 that provides a truck tolerance registration service operated by membership, and the gas station Tolerance management server 30 to read the member information through the card reader installed in the (20) provides a tolerance registration service to the customer 10, SMS server for transmitting the tolerance registration short message to the mobile phone of the customer (10) 40), a tolerance management database 50 for managing member information of the tolerance registration service and storing and managing new tolerance registration data, and guiding a voice menu related to tolerance registration to the customer 10 and voices the requirements of the customer 10. To provide Internet users with tolerance information stored in the tolerance management database 50 through the IVR (Interactive Voice Response) server 60, a web page that is recognized and stored in the tolerance management database 50 And, if the shipper wants to be dispatched after the tolerance inquiry, the website 70 to notify the merchant 80, a plurality of merchants to ask for transportation if there is a match with the dispatch data notified through the website 70 (80) It is composed of

It will be described in detail with reference to Figures 2 and 4 attached to the method for providing a vehicle tolerance registration service according to the present invention having the above configuration.

First, in order to provide a tolerance registration service for a customer (10) who is a heavy truck driver who transports cargo, industrial waste, building materials, etc., a predetermined registration process is performed through the affiliated gas station 20 or the Internet website 70. After the membership card is issued, for example, one time registration service is provided for each gas station at the affiliated gas station 20.

When the customer 10 fills the gas at the gas station 20 providing the tolerance registration service and reads the membership card to the card reader disposed at the gas station 20, the card reader reads the borrower data of the member card and registers the tolerance server. It is to be transmitted to (30) (S11).

The tolerance registration server 30 stores the transmitted owner data in the tolerance management database 50 (S12), and transmits the tolerance registration guide short message to the mobile phone of the customer 10 through the SMS server 40. (S13).

The customer 10 receiving the tolerance registration guide short message transmits the tolerance registration through a telephone connection when the tolerance registration is desired, and stores the tolerance registration data in the tolerance management database 50 (S14).

Tolerance registration data stored in the tolerance management database 50 is transmitted to the merchant 80 and the website 70 (S15), if the shipper wants to dispatch after the tolerance inquiry through the website to contact the merchant to register the tolerance from the member If there is a cargo matching the data is requested to transport (S16).

As shown in FIG. 3 in order to select the tolerance registration, when the customer 10 checks the short message received by the mobile phone and selects the connect or call button, the IVR server 60 receives the customer 10 Guide the input of the mobile number to perform the customer 10 authentication based on the inputted mobile number (S21). Here, in the case of the customer 10 who is not a member, the member registration guide message is transmitted (S22).

The IVR server 60 guides the tolerance registration menu when the customer 10 is a member through authentication of the customer 10 (S23), tolerance registration selected by the customer 10 (S24), and tolerance registration correction. (S25), tolerance registration confirmation (S26), tolerance registration cancellation (S27) menu are executed.

When the customer 10 selects the tolerance registration, as shown in FIG. 4, the IVR server 60 checks whether the registered tolerance information exists (S31), and if the registered tolerance information exists. "Re-enter the registered tolerance information will be automatically deleted" message will be guided (S32).

The IVR server 60 notifies the tolerance time input message, for example, "Please enter the tolerance time. Press 08 (8 o'clock) at 8 am or 20 (8 o'clock) at 8 pm". And (S33), the customer 10 checks whether or not the normal input of the expected tolerance time (S34) If an error occurs more than three times to guide the service termination message and terminate the service (S35).

If the scheduled time for the tolerance is entered normally, please input the tolerance area code input message, for example, "Press the tolerance area code and then press # (Well). For the area code, refer to the notice provided or press * (asterisk). I will guide you "(S36), and check whether the customer 10 entered the tolerance area code normally (S37) if the error occurs more than three times, the service termination guidance message is notified and the service is terminated ( S38). Here, when the customer 10 presses * (asterisk), it is set as 100 in Seoul, 200 in Gangwon-do, 300 in Chungcheong-do, 400 in Gyeonggi-do, 500 in Jeolla-do, 600 in Gyeongsang-do, and 500 in Buk-gu in Gwangju. , 501, Dong-gu, 502, Nam-gu, 503 Namgu-gu, and 506 will be guided by each region.

If the above tolerance area code is entered correctly, please enter the desired area code message, eg "Get off the desired area code, and then press # (Well). For the area code, please refer to the notice provided or * (asterisk). Press and we will guide you. "(S39), check whether the customer (10) entered the desired area code to get off normally (S40) If an error occurs more than three times guides the service termination message and ends the service It is made (S41).

When the desired area code for getting off is entered normally, the entered tolerance information confirmation message is, for example, "Tolerance information entered is the scheduled time of XX tolerance time, XXX desired place, XXX desired address. If you are correct, press 2 to enter again. . "(S42), check the tolerance information entered by the customer (10), and check whether or not the number is entered correctly (S43) if an error occurs more than three times guides the service termination guidance message and The service ends (S44).

When the customer 10 selects the tolerance information registration, the input tolerance information is stored in the tolerance management database and posted through the website 70 (S45).

When the customer 10 dials into an IVR server 60 that provides a tolerance registration service in order to correct the registered tolerance information, the IVR server 60 guides and inputs a mobile phone number input of the customer 10. The customer 10 is authenticated based on the mobile phone number to be used, and when the customer 10 is a member, the tolerance registration menu is guided.

When the customer 10 selects the tolerance registration correction, as shown in FIG. 4, the IVR server 60 checks whether the registered tolerance information exists (S51), and the registered tolerance information does not exist. In the case, "there is no registered tolerance information. Return to the initial menu" guide message (S52).

If the registered tolerance information exists, the IVR server 60 checks whether the registered tolerance information is before the scheduled tolerance time (S53). "Tolerance is scheduled time XX, XXX tolerance is XXX, desired stop XXX. Tolerance time correction is 1, Tolerance area code and desired area code correction, press 2." and the customer ( 10) by checking whether the number to be corrected is selected (S55), if an error occurs more than three times, the service termination guide message is informed and the service is terminated (S56).

If the customer (10) selects the 1st scheduled time correction, enter the scheduled time for the guide message, for example, "Please enter the estimated time. 8 (8 o'clock) or 8 (8 o'clock). Press the blank). "(S57), and check whether the customer 10 inputs the expected tolerance time normally (S58). It will be terminated (S59).

If the tolerance time is entered normally, the corrected tolerance information is, for example, "To be corrected, the tolerance information is the tolerance time XX hour, the tolerance site XXX, the desired stop destination XXX. If it is correct, press 2 again. "(S60), after confirming the tolerance information entered by the customer (10), and whether or not entered the number normally (S61) if an error occurs more than three times guides the service termination guidance message and service It will be terminated (S62). In this case, when the customer 10 selects input number 2 again, the customer 10 is informed that the correction of the tolerance information is canceled, and the process returns to step S54 of correcting the registered tolerance information to correct the tolerance information again.

When the customer 10 selects the number 1 to correct the tolerance information, the modified tolerance information is stored in the tolerance management database 50 and posted through the website 70 (S63).

The IVR server 60 checks whether the registered tolerance information is before the tolerance scheduled time (S53), or when the scheduled tolerance time has elapsed or corrects the registered tolerance information (S55), the tolerance area code and the desired get off If you choose to edit the area code, in the previous case, please enter the tolerance area code, for example "Tolerance area code and then press # (Well). For the area code, please refer to the notice that you distributed. Press and we will guide you. "(S64), and check whether the customer (10) entered the tolerance area code normally (S65) If an error occurs more than three times, guide the service termination message and end the service (S66). Here, when the customer 10 presses * (asterisk), it is set as 100 in Seoul, 200 in Gangwon-do, 300 in Chungcheong-do, 400 in Gyeonggi-do, 500 in Jeolla-do, 600 in Gyeongsang-do, and 500 in Buk-gu in Gwangju. , 501, Dong-gu, 502, Nam-gu, 503 Namgu-gu, and 506 will be guided by each region.

If the above tolerance area code is entered correctly, please enter the desired area code message, eg "Get off the desired area code, and then press # (Well). For the area code, please refer to the notice provided or * (asterisk). Press "I will guide you." And (S67), check whether the customer (10) has entered the desired area code to get off normally (S68) If an error occurs more than three times, guide the service termination message and terminate the service It is made (S69).

When the desired area code for getting off is entered normally, the revised tolerance information confirmation message is, for example, "Tolerance information modified is XX at the scheduled time of tolerance. . "(S70), and after confirming the tolerance information entered by the customer (10), and whether or not entered the number normally (S71) If an error occurs more than three times guides the service termination message and The service is terminated (S72).

When the customer 10 selects the tolerance information registration, the modified tolerance information is stored in the tolerance management database 50 and posted through the website 70 (S73).

The IRV server 60, when the customer 10 selects the tolerance registration confirmation in the first menu, stored tolerance information, for example, "registered tolerance information is the tolerance time XX at the scheduled time XX, tolerance stop XXX XXX. To listen again 1, press * (asterisk) to go to the first menu. ", And perform the corresponding function according to the menu selected by the customer (10), and when the customer (20) selects to cancel the tolerance registration, the stored tolerance Information For example, "Registered Tolerance Information is" Tolerance Time XXX XX, Tolerance XXX XXX ". Please press 1 to hear again and 2 to delete. According to a menu selected by the customer 10, the corresponding function is performed.

As described above, the method for providing a cargo tolerance registration service according to the present invention transmits a tolerance registration service short message to a mobile phone of a customer serviced at a gas station providing a tolerance registration service, and provides a website for the tolerance information registered by the customer. By linking the shipper who wants to distribute the shipper with the customer, the service can be provided to differentiated customers.

In addition, the cargo tolerance registration service providing method according to the present invention is not limited to the above-described embodiment, and various modifications and changes can be made without departing from the technical gist of the invention.

As described above, according to the present invention, by providing a truck cash tolerance service as well as a general cargo backing service to the customers who drive the truck, the customer can secure new customers and members as well as manage loyal customers. You can get it.

Claims (4)

Transmitting the borrower information to the tolerance registration server when the customer reads the membership card to the card reader at the gas station; The tolerance registration server stores the transmitted borrower information in a tolerance management database, and transmits the tolerance registration short message to the mobile phone of the customer through the SMS server; Executing a tolerance registration, tolerance registration modification, tolerance registration confirmation, tolerance registration cancellation menu through customer authentication when a customer who desires tolerance registration is connected to the IVR server; Storing tolerance information and borrower data registered through the tolerance registration in a tolerance management database; Transmitting the data stored in the tolerance management database to a merchant and a website and posting the data; Method for providing a cargo tolerance registration service comprising the step of notifying the merchant if the shipper wants to dispatch on the basis of the tolerance information posted through the website request for transportation. The method of claim 1, In the step of executing the tolerance registration menu, the customer authentication is performed through the mobile phone number of the customer connected to the IVR server, input the estimated time of tolerance, input the tolerance area code, input the desired area code to get off, input confirmation information Cargo tolerance registration service providing method characterized in that stored in the tolerance management database input tolerance information. The method of claim 1, In the step of executing the tolerance registration correction menu, when the customer chooses to modify the registered tolerance information, the presence of the registered tolerance information is confirmed to guide the registered tolerance information, and the scheduled tolerance time and tolerance selected by the customer. Method of providing a cargo tolerance registration service, characterized in that for performing the function according to the area code, get off area code menu to store the modified tolerance information in the tolerance management database. The method according to any one of claims 1 to 3, The tolerance registration service is a freight tolerance registration service providing method, characterized in that the service is added to each time the gas station at the affiliated gas station.