KR200362242Y1 - A wire telephone which an audio signal reproduction is possible - Google Patents

Abstract

The present invention relates to a landline telephone for consultation.

The present invention adds an audio system for reproducing an audio signal (e.g., an MP3 player) to a wireline telephone used for a task such as telemarketing, so that the telemarketers operate in the audio mode during the break and the ring signal for counseling When it occurs, it automatically switches from the audio mode to the telephone mode so that consultation with the customer through the landline can be done immediately.Telemarketers can listen to various audio contents such as music and English textbooks, and solve emotional stability and self-development. It provides a landline phone capable of reproducing audio signals to improve the working environment.

Description

A wire telephone which an audio signal reproduction is possible}

The present invention relates to a fixed line telephone for counseling. In particular, an audio system (for example, an MP3 player) for reproducing an audio signal to a wired telephone used for a task such as telemarketing can be used for various audio signals through an audio system at break. (E.g., music, English textbooks, etc.), and when a ring signal for consultation is generated, audio signal reproduction is performed to temporarily stop the operation of the audio system so that consultation can be conducted through a landline. It relates to a possible landline telephone.

As is well known, telemarketing is an industry in which telemarketers have to talk to customers over landlines for most of their work.

However, the conventional telemarketers do not know when to receive a consultation call even if there is no consultation with the customer, so they cannot easily leave their seats and do not use the time without counseling. Pulpit followed.

Therefore, the present invention has been devised to solve the above-mentioned conventional problems, and the present invention provides a telemarketer by adding an audio system (eg, an MP3 player) for audio signal reuse to a wireline telephone used in a task such as telemarketing. When in inactive time, it operates in audio mode, and when a ring signal for consultation occurs, it automatically switches from audio mode to telephone mode so that consultation with customers through a landline phone can be made immediately. The aim is to provide a wired telephone capable of reproducing audio signals to improve the efficiency of the work environment through emotional stability, stress relief and self-development while listening to various audio contents.

1 is a block diagram of a wireline telephone capable of reproducing an audio signal according to an embodiment of the present invention.

* Description of the symbols for the main parts of the drawings *

11; DTMF chip 12; Keypad

13; Caller 20; MP3 Player

30; Mode switching unit 40; Microprocessor

100; Telephone station 200; Landline

Hereinafter, a preferred embodiment of the present invention based on the accompanying drawings.

1 is a block diagram of a wireline telephone capable of reproducing an audio signal according to an embodiment of the present invention.

As shown in FIG. 1, a DTMF chip 11 for recognizing an electrical signal for transmitting and receiving a voice call from a communication connection with a telephone station 100 and a keypad 12 and a calling unit 13 for dialing are included. In the landline telephone 200,

MP3 player unit 20 having a USB port to download and display music, English and other MP3 files from the computer 300;

A mode switching switch 30 for manually switching the wired telephone 200 from the MP3 mode to the telephone mode or from the telephone mode to the MP3 mode while turning on / off the play operation of the MP3 player unit 20; And,

While controlling each part of the system, when the play operation of the MP3 player unit 20 is performed by the switching operation of the mode switching unit 30, when the electrical signal for voice call is recognized from the DTMF chip 11, the MP3 player unit ( A microprocessor 40 for automatically turning off the play operation of 20); It is characterized by the configuration.

Referring to Figure 1 attached to the operation of one embodiment of the present invention configured as described above are as follows.

First, when a telemarketer (agent) generates a dialing signal through the keypad 12, the microprocessor 40 can communicate with a telephone company through the DTMF chip 11 to communicate with a desired counterpart from the dialing signal. Will be.

In addition, when a consultation call is received through the telephone station, the microprocessor 40 operates the call unit 13 from the electrical signal of the voice call received through the DTMF chip 11, so that the telemarketer receives the call unit 13. You can proceed with the telephone consultation received from the call.

At this time, when the telephone consultation is completely terminated and no electrical signal is received from the DTMF chip 11, the telemarketer switches the wired telephone 200 to the MP3 mode through the mode switching switch 30 so that the MP3 player unit 30 ).

Then, the MP3 player unit 20 displays MP3 files, such as music or English listening, downloaded from the computer 300 through a USB port, according to the selection signal of the telemarketer. It will be able to solve the problem or to proceed with the development of self abilities.

At this time, in the state where the MP3 file is displayed by the MP3 player unit 20 as described above, when the DTMF chip 11 receives the electrical signal of the voice call to the telephone station 100, The electrical signal is output to the microprocessor 40.

Then, the microprocessor 40 automatically stops the play operation of the MP3 player unit 20 and simultaneously controls the operation of the call unit 13, such as music or English through the MP3 player unit 20. The telemarketer listening to the MP3 file switches the wired telephone 200 to the telephone mode by manipulating the mode switching unit 30 from the stop signal of the MP3 player unit 20 and the call signal of the calling unit 13.

Then, the telemarketer can proceed to the consultation while making a voice call with the other party.

As described above, the present invention adds an audio system for audio signal reuse to a wireline telephone used for a task such as telemarketing, so that the telemarketers operate in the audio mode during the break and a ring signal for consultation is generated. By automatically switching from audio mode to phone mode, consultation with customers through wired telephones can be done immediately. Provides the effect of improving efficiency.

The present invention is not limited to the above-described specific preferred embodiment, and any person having ordinary skill in the art to which the present invention pertains may make various modifications without departing from the gist of the present invention claimed in the claims. Of course, such changes will fall within the scope of the claims.

Claims (1)

In a wired telephone including a DTMF chip for recognizing an electrical signal for transmitting and receiving a voice call through a communication connection with a telephone station, a keypad for dialing, and a calling unit, MP3 player unit having a USB port for downloading and displaying music, English, and other MP3 files from the computer; A mode switching switch for manually switching a wired telephone from an MP3 mode to a telephone mode or a telephone mode to an MP3 mode while turning on / off a play operation of the MP3 player unit; And, A microprocessor which controls the respective parts of the system and automatically turns off the play operation of the MP3 player unit when an electrical signal for voice call is recognized from the DTMF chip when the play operation of the MP3 player unit is performed by the switching operation of the mode switching unit; Wireline phone capable of reproducing an audio signal, characterized in that it further comprises a.