KR20030082308A - Method for transmitting caller ID selectively of PBX - Google Patents

Method for transmitting caller ID selectively of PBX Download PDF

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Publication number
KR20030082308A
KR20030082308A KR1020020020966A KR20020020966A KR20030082308A KR 20030082308 A KR20030082308 A KR 20030082308A KR 1020020020966 A KR1020020020966 A KR 1020020020966A KR 20020020966 A KR20020020966 A KR 20020020966A KR 20030082308 A KR20030082308 A KR 20030082308A
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South Korea
Prior art keywords
subscriber
caller
extension
private exchange
transmit
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KR1020020020966A
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Korean (ko)
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한신
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삼성전자주식회사
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Priority to KR1020020020966A priority Critical patent/KR20030082308A/en
Publication of KR20030082308A publication Critical patent/KR20030082308A/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42314Systems providing special services or facilities to subscribers in private branch exchanges
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42059Making use of the calling party identifier
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/18Automated outdialling systems

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

PURPOSE: A method for selectively transmitting a caller ID in a private exchange is provided to receive an accurate caller ID in a termination side by directly registering the caller ID in a database and operating the caller ID. CONSTITUTION: An operator of a private exchange collects separate caller ID information from subscribers, registers the collected caller IDs in a database, and registers local numbers and extension numbers, which are used in subscriber telephones, in the database(S1). If a subscriber attempts an external call(S2), a control unit of the private exchange judges whether the subscriber wants to transmit an extension number of the subscriber(S3). If the subscriber wants to transmit the extension number of the subscriber, the control unit combines a local number, a separate caller ID and the extension number(S4). The control unit transmits the combined caller ID to a remote station(S5). If the subscriber does not want to transmit the extension number of the subscriber, the control unit combines the local number and the separate caller ID(S6) and transmits the combined caller ID to the remote station(S5).

Description

사설교환기의 발신번호 선택적 전송 방법 {Method for transmitting caller ID selectively of PBX}Selective Sending Method of Private Exchange {Method for transmitting caller ID selectively of PBX}

본 발명은 발신번호 표시 서비스에 관한 것으로서, 더욱 상세하게는 사설교환기에서 디오디(DOD:Direct Outward Dialing) 국선을 동일하게 사용시 데이터베이스를 활용하여 발신자가 원하는 자국번호를 추가하여 발신번호를 전송하는 기능을 제공하는 사설교환기의 발신번호 선택적 전송 방법에 관한 것이다.The present invention relates to a calling number display service, and more particularly, a function of transmitting a calling number by adding a local number desired by a caller using a database when using a direct outward dialing (DOD) trunk line in a private exchange. The present invention relates to a selective transmission method of a calling number of a private exchange.

최근 발신번호 표시(CID: Caller ID) 서비스가 실시되고 있는데, 대용량의 사설교환기에는 별정 통신 사업자가 많아 DID(Direct Inward Dialing) 착신 국번호가 다른 DID 회선을 가지는 경우가 발생할 수 있다(예: 2000-1234, 4000,5678 등).Recently, Caller ID (CID) service has been implemented, but there are many private carriers in large-capacity private exchanges, which may cause DID (Direct Inward Dialing) destination station numbers to have different DID lines (for example, 2000-). 1234, 4000,5678, etc.).

만약 교환기에서 동일한 DOD 국선을 사용시는 발신번호가 동일 경로(route) 또는 채널(channel)에 대해서 자국번호를 동일하게 전송하게 된다(예; 자국번호 + 내선번호).If the exchange uses the same DOD trunk line, the calling number transmits the same local number for the same route or channel (eg local number + extension number).

이러한 경우 발신번호를 발신자의 DID 번호로 전송하지 못하게 되므로, 착신자가 수신된 발신번호를 보고 전화를 할 때 결번 및 다른 가입자에게 착신되는 문제점이 발생된다.In this case, since the caller ID cannot be transmitted to the caller's DID number, a problem occurs when the caller views the received caller ID and misses the call and the other subscriber.

따라서 본 발명은 상기와 같은 문제점을 해결하기 위해 안출된 것으로서, 교환기 운영자가 발신번호 전송을 선택적으로 처리할 수 있도록 하여 운영자가 원하는 형태로 조합하여 전송함으로써 발신번호 서비스를 완벽하게 서비스할 수 있도록하기 위한 사설교환기의 발신번호 선택적 전송 방법을 제공하는데 그 목적이 있다.Therefore, the present invention has been made to solve the above problems, to enable the exchange operator to selectively handle the transmission of the calling number to transmit a combination of the desired number to the operator in the desired form to completely service the calling number service The purpose of the present invention is to provide a selective transmission method of a calling number of a private exchange.

도 1은 본 발명에 따른 사설교환기의 발신호 선택적 전송 방법을 구현하기 위한 장치에 관한 블록도,1 is a block diagram of an apparatus for implementing an outgoing signal selective transmission method of a private exchange according to the present invention;

도 2는 본 발명의 실시예에 따른 사설교환기의 발신번호 선택적 전송 방법에 관한 흐름도.2 is a flowchart illustrating a method for selectively transmitting a calling number of a private exchange according to an embodiment of the present invention.

<도면의 주요 부분에 대한 부호 설명><Description of the symbols for the main parts of the drawings>

1 : 국선회로2 : 가입자회로1: trunk line circuit 2: subscriber circuit

3 : 디지털폰 가입자회로4 : 스위칭회로3: digital phone subscriber circuit 4: switching circuit

5 : 제어부6 : 메모리5: control unit 6: memory

11 : 톤발생부12 : DTMF 발생부11: tone generator 12: DTMF generator

13 : DTMF 수신부14 : 음성사서함13: DTMF receiver 14: voicemail

15 : MFC 수신부16 : MFC 발생부15: MFC receiver 16: MFC generator

이러한 목적을 달성하기 위한 본 발명에 따른 사설교환기의 발신번호 선택적 전송 방법은 사설교환기의 운영자가 가입자들로부터 개별 발신번호 표시 정보를 수집하고, 가입자 전화기에서 사용되는 자국번호 및 내선번호를 데이터베이스에 등록시키는 단계; 가입자가 외부호를 시도하는 단계; 가입자의 외부호 시도시 가입자의 내선번호 송출 희망 여부에 대해 판단하는 단계; 가입자가 내선번호도 송출하는 것으로 선택한 경우 발신번호가 자국번호와 개별 발신번호 그리고 내선번호로 조합되어 대국으로 전송되는 단계; 및 가입자가 내선번호는 송출하지 않는 것으로 선택한 경우 발신번호가 자국번호와 개별 발신번호만으로 조합되어 대국으로 전송되는 단계로 이루어진다.In order to achieve the above object, the selective calling method of the private exchange according to the present invention collects the individual calling number indication information from the subscribers of the private exchange, and registers the local number and the extension number used in the subscriber phone in the database. Making a step; The subscriber attempts an external call; Determining whether the subscriber wants to transmit the extension number when the subscriber attempts to make an external call; When the subscriber selects to transmit the extension number, the calling number is combined with the own country code, the individual calling number, and the extension number and transmitted to the power station; And when the subscriber chooses not to transmit the extension number, the calling number is combined with only the own number and the individual calling number and transmitted to the large country.

이하, 본 발명이 속하는 분야에 통상의 지식을 지닌자가 본 발명을 용이하게 실시할 수 있도록 본 발명의 바람직한 실시 예를 첨부된 도면을 참조하여 상세히 설명한다.Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention.

도 1은 본 발명의 실시예에 다른 사설교환기의 블록도이다.1 is a block diagram of a private exchange according to an embodiment of the present invention.

도 1에 도시된 바와 같이, 본 발명에 따른 사설교환기는 가입자에게 각종 서비스를 제공하고 사설교환기 각부의 동작을 전반적으로 제어하는 제어부(5); 제어부(5)에서 기본호출 및 각종 기능을 수행하는데 필요한 프로그램과 처리 데이터가 저장된 메모리(6); 제어부(5)의 제어신호에 따라 국선라인을 점유하여 국선 통화루프를 형성하고 국선라인과 제어부(5) 간의 신호를 인터페이스해주는 국선회로(1); 제어부(5)의 제어신호에 따라 디지털 폰 가입자에게 내선과 국선 선택을 연결하며 디지털 폰 가입자에게 전원을 공급하고, 디지털 폰 가입자와 제어부 간의 입출력 데이터를 인터페이스해주는 가입자회로(3); 제어부(5)의 제어신호에 따라 국선과 가입자를 스위칭하고 각종 톤 및 디바이스를 스위칭하는 스위칭회로(4); 제어부(5)의 제어신호에 따라 각종 톤을 발생하여 스위칭회로로 출력하는 톤 발생부(11); 내선 가입자의 일반 전화기로부터 출력되는 MFC 신호를 분석하여 해당 번호를 제어부로 출력하는 DTMF(Dual Tone Multi Frequency) 수신부(12); 제어부(5)의 제어신호에 따라 MFC(Multi Frequency Code) 신호를 발생하여 스위칭회로로 출력하는 DTMF 발생부(13); 안내방송을 녹음 및 공급하고 메시지를 녹음하는 음성사서함(14); 국간 신호방식에서 R2 방식 사용시 발신측으로부터 착신측으로 수신된 MFC를 DSP로 분석하여 제어부로 출력하는 MFC 수신부(15); 국간 신호방식에서 R2 방식 사용시 가입자 발신시 국선측에서 전송하는 디지트 또는 발신등급을 전송하는 MFC 발생부(16)로 이루어진다.As shown in FIG. 1, the private exchange according to the present invention includes a control unit 5 which provides various services to subscribers and controls overall operations of each unit of the private exchange; A memory 6 for storing programs and processing data necessary for performing basic calls and various functions in the control unit 5; A trunk line circuit 1 which occupies the trunk line in accordance with a control signal of the controller 5 to form a trunk line call loop and interfaces a signal between the trunk line and the controller 5; A subscriber circuit (3) for connecting an extension and trunk line selection to the digital phone subscriber according to a control signal of the control unit (5), supplying power to the digital phone subscriber, and interfacing input / output data between the digital phone subscriber and the control unit; A switching circuit 4 for switching trunk lines and subscribers and for switching various tones and devices in accordance with a control signal from the controller 5; A tone generator 11 generating various tones according to a control signal of the controller 5 and outputting the tones to the switching circuit; A dual tone multi frequency (DTMF) receiver 12 for analyzing the MFC signal output from the general telephone of the extension subscriber and outputting the corresponding number to the controller; A DTMF generator 13 for generating a multi-frequency code (MFC) signal according to a control signal of the controller 5 and outputting it to a switching circuit; A voicemail box 14 for recording and supplying announcements and for recording messages; An MFC receiving unit 15 for analyzing the MFC received from the calling party to the called party when the R2 method is used in the inter-station signaling method and outputting the DSP to the controller; When using the R2 method in the inter-station signaling method, the subscriber consists of the MFC generation unit 16 for transmitting a digit or transmission grade transmitted from the CO line.

도 2는 본 발명의 실시예에 따른 사설교환기의 발신번호 선택적 전송 방법에 관한 흐름도이다.2 is a flowchart illustrating a method for selectively transmitting a calling number of a private exchange according to an embodiment of the present invention.

본 발명에 따라 발신번호를 선택적으로 전송하기 위해서는 먼저 사설교환기의 운영자가 발신번호를 어떠한 방식으로 생성하여 전송할 것인지를 결정하여야 한다.In order to selectively transmit the calling number according to the present invention, the operator of the private exchange should first determine how to generate and transmit the calling number.

이는 각 사설교환기를 사용하는 사용자의 사업형태(예 : 콜센터, 헬프 데스크, A/S, 별정통신업체, 홈쇼핑, 통신사, CTI 등)에 따라 정하는 것이 바람직할 것이다.This may be determined according to the type of business (eg, call center, help desk, after-sales service, separate carrier, home shopping, carrier, CTI, etc.) of the user using each private exchange.

발신번호 생성은 아래와 같은 방식으로 구분된다.Caller ID generation is divided in the following way.

1. 내선번호1. Extension number

2. 개별발신번호2. Individual call number

3. 자국번호3. Country code

4. 개별발신번호 + 내선번호4. Individual call number + extension number

5. 자국번호 + 내선번호5. Local number + extension number

6. 자국번호 + 개별발신번호6. Local number + individual calling number

7. 자국번호 + 개별발신번호 + 내선번호7. Local number + individual call number + extension number

이와 같은 방식에서 발신번호에 자국번호를 생성하여 표시하고자 하는 경우 국선포트에 자국번호를 추가하고, 개별발신번호를 생성하여 표시하고자 하는 경우 가입자 포트에 개별 발신번호를 등록한다.In this way, if the station number is to be generated and displayed on the calling party number, the station number is added to the CO line. If the individual call number is to be generated and displayed, the individual calling number is registered at the subscriber port.

그리고 하나의 대표발신번호를 전송시는 발신번호 전송을 데이터베이스의 설정에 따라 설정하여 송출한다.In addition, when transmitting a representative call number, the calling number is transmitted according to the database setting.

상기와 같이 구성된 사설교환기에서 발신정보 표시 서비스 형태를 선택하여 송출하기 위한 본 발명의 동작을 도 2를 참고로 하여 설명한다.An operation of the present invention for selecting and transmitting a source information display service type in the private exchange configured as described above will be described with reference to FIG.

먼저 사설교환기의 운영자는 설비 초기에 가입자들로부터 개별 발신번호 표시 정보를 수집하여 이 번호를 데이터베이스에 등록시키고, 가입자 전화기에서 사용되는 자국번호 및 내선번호를 데이터베이스에 등록시킨다(S1).First, the operator of the private exchange collects individual calling number indication information from subscribers in the initial stage of the facility, registers this number in the database, and registers the local number and the extension number used in the subscriber's phone in the database (S1).

발신번호들이 등록된 후 가입자가 외부호를 시도하면(S2), 교환기의 제어부(미도시)에서는 가입자의 내선번호 송출 희망 여부에 대해 비교판단한다(S3).If the subscriber attempts an external call after the calling numbers are registered (S2), the control unit (not shown) of the exchange determines whether the subscriber wants to send the extension number (S3).

S3에서 가입자가 내선번호도 송출하는 것으로 선택한 경우, 발신번호가 자국번호와 개별 발신번호 그리고 내선번호로 조합되어(S4) 대국으로 전송된다(S5).If the subscriber chooses to transmit the extension number in S3, the calling number is combined with the own number, the individual calling number and the extension number (S4) and transmitted to the power station (S5).

반면 S3에서 가입자가 내선번호는 송출하지 않는 것으로 선택한 경우, 발신번호가 자국번호와 개별 발신번호만으로 조합되어(S6) 대국으로 전송된다(S5).On the other hand, if the subscriber selects that the extension number is not transmitted in S3, the calling number is combined with only the own number and the individual calling number (S6) and transmitted to the power station (S5).

이러한 방식에 따라 발신번호가 송출됨에 따라 전화를 착신하는 착신측에서는 발신자가 원하는 발신번호 표시를 볼 수 있게되므로 발신자 표시 서비스가 완벽하게 수행된다.In this way, the caller ID service is completely performed because the called party can see the desired caller ID indication from the called party.

이상 본 발명의 바람직한 실시예에 대해 상세히 기술되었지만, 본 발명이 속하는 기술분야에 있어서 통상의 지식을 가진 사람이라면, 첨부된 청구 범위에 정의된 본 발명의 정신 및 범위를 벗어나지 않으면서 본 발명을 여러 가지로 변형 또는 변경하여 실시할 수 있음을 알 수 있을 것이다. 따라서 본 발명의 앞으로의 실시예들의 변경은 본 발명의 기술을 벗어날 수 없을 것이다.Although the preferred embodiments of the present invention have been described in detail above, those skilled in the art will appreciate that the present invention may be modified without departing from the spirit and scope of the invention as defined in the appended claims. It will be appreciated that modifications or variations may be made. Therefore, changes in the future embodiments of the present invention will not be able to escape the technology of the present invention.

이상 설명한 바와 같이, 본 발명에 따르면 발신번호를 운영자가 직접 데이터베이스에 등록시켜 운영하므로 착신측에서는 정확한 발신번호 정보를 수신할 수 있게 되어 발신측과 수신측에서 발신정보표시를 원활하게 서비스받게 되는 장점이 있다.As described above, according to the present invention, since the operator directly registers and manages the calling number in the database, the called party can receive the correct calling number information, so that the calling party and the receiving party can smoothly receive the calling information display. have.

Claims (1)

사설교환기의 운영자가 가입자들로부터 개별 발신번호 표시 정보를 수집하고, 가입자 전화기에서 사용되는 자국번호 및 내선번호를 데이터베이스에 등록시키는 단계;Collecting, by the operator of the private exchange, individual calling number indication information from subscribers, and registering a local number and an extension number used in the subscriber's telephone in a database; 가입자가 외부호를 시도하는 단계;The subscriber attempts an external call; 가입자의 외부호 시도시 가입자의 내선번호 송출 희망 여부에 대해 판단하는 단계;Determining whether the subscriber wants to transmit the extension number when the subscriber attempts to make an external call; 가입자가 내선번호도 송출하는 것으로 선택한 경우 발신번호가 자국번호와 개별 발신번호 그리고 내선번호로 조합되어 대국으로 전송되는 단계; 및When the subscriber selects to transmit the extension number, the calling number is combined with the own country code, the individual calling number, and the extension number and transmitted to the power station; And 가입자가 내선번호는 송출하지 않는 것으로 선택한 경우 발신번호가 자국번호와 개별 발신번호만으로 조합되어 대국으로 전송되는 단계로 이루어지는 것을 특징으로 하는 사설교환기의 발신번호 선택적 전송 방법.If the subscriber selects that the extension number is not sent, the calling number is selected by a combination of only the local number and the individual calling number, and is transmitted to the large country.
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KR100966474B1 (en) * 2003-11-04 2010-06-28 에스케이 텔레콤주식회사 System and Method for Number Plus Service of Mobile Communication Network
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