KR20030065434A - System and method for selling returned goods in advance - Google Patents

Abstract

PURPOSE: A system for a reservation sale to a returned article and a method thereof are provided to sell a returned commodity promptly when the commodity is returned by progressing a commodity purchase process and a returned commodity purchase process simultaneously. CONSTITUTION: After selling a commodity, if a purchaser wants to return the commodity, a selling discount rate is decided to a returned commodity purchaser(P200). The returned commodity purchaser selects a commodity and stores the selected commodity in a returned commodity wish list DB(B100). A returned commodity purchaser is decided in accordance with a priority of a serial number in the returned commodity wish list DB using a commodity number of the returned commodity(B200). The returned commodity purchaser checks a returned reason, a commodity state, and a discount rate using information in a returned commodity DB and a commodity discount rate managing DB(B300). If a purchase is not executed, the next ranking purchaser is decided(B400). If a returned commodity purchaser decides a commodity purchase, a payment is executed as a discount price and the commodity is delivered directly to the returned commodity purchaser(B500). Thus, a delivery cost and a returned commodity managing cost are reduced.

Description

Pre-Sale System and Method for Returned Goods {System and method for selling returned goods in advance}

The present invention relates to a method for pre-sales of returned goods when selling goods over the Internet. The present invention relates to a system for enabling the sale of returned goods immediately upon occurrence of returned goods by simultaneously proceeding the product purchase process and the returned goods purchase process. It is about a method.

Currently, the incidence rate of returns is over 25% ~ 30% in the domestic distribution market. Returns also incur a lot of additional costs for shopping mall companies. Not only does it cost a lot of courier costs, but it also requires a lot of management burden, such as the need to continuously increase its manpower as the return of goods increases, and the cost of reprocessing returned goods. However, return processing is indispensable because it is an essential service for customer satisfaction. So some sites are free to ship, but require consumers to pay for returns.

The domestic return market consists mainly of returned products, exchanges and refunds among TV home shopping and Internet shopping mall sales products, and the size of the return market is reported to be 2 trillion won, which is 20% of the online distribution market of 10 trillion won.

Among the main products of the return market, 50% of them are simply unchanged and unpacked. About 30% of them are classified as unpacked and returned immediately after they are identified. The remaining 20% is reported as being worn several times, such as clothing, or in the case of electronic products that have been returned after a short period of use.

Recently, the return market that resells or brokers returned goods in online and offline shopping malls has emerged as a new business model for online distribution. As a result, the number of return sites in the form of e-marketplaces brokering return transactions between specialized shopping malls and companies for the online return market, which is estimated to be 20% of the distribution market, is rapidly increasing.

However, the return processing by the return e-marketplace requires moving the goods to the return e-marketplace if there is a reason for return for the goods purchased from the e-commerce company (logistics incurred). In addition, a new type of transaction takes place after waiting for a new buyer at the return e-marketplace. In other words, the logistics and management expenses of the marketplace that handles the return should be additionally charged, and the cost of establishing a marketplace for the sale of the returned goods is incurred.

Accordingly, the present invention is to solve the economic and psychological difficulties to the above e-commerce companies, to satisfy the wide demand for consumer product prices, to solve the problems and costs of the return e-marketplace The present invention relates to a method for pre-sale of returned goods at the time of sale of goods, and relates to a system and a method for enabling the sale of returned goods immediately when an item is returned by simultaneously proceeding with the goods purchase process and the returned goods purchase process.

In order to achieve the above object, the method for pre-sale of returned goods when selling goods of the present invention determines the discount rate when selling returned goods when an e-commerce company registers the goods (P200) and obtains the returned goods. The buyer of the returned goods to register the goods in the wish list (B100), the step of determining the return goods purchase priority when the return occurs (B200), the purchase confirmation step (B300) of the returned goods buyer, the purchase decision for the returned goods When it is characterized in that consisting of a delivery step (B400) from the original goods buyers to the returned goods buyers.

1 is a service configuration diagram and a flow chart according to the present invention.

2 is a configuration diagram of a database DB configured in the present system.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Figure 1 is a service diagram of the present invention shows the flow for the pre-sale returns. In the case of registering a product, the discount rate decision step (P200) is a step of determining the discount rate when selling to a returned goods buyer (buyer B) when the buyer (buyer A) wants to return after the goods are sold. In consideration of the cost of return and return, the decision is made through consultation with the product producer and the e-commerce company. The discount rate determined at this time may be an additional discount according to the number of returns and is stored and managed in the return discount DB (400).

Return goods purchase wishlist registration (B100) step is a procedure for selecting the goods to be purchased by the return goods buyers (buyer B) is selected goods are stored in the returned goods wishlist DB (200).

Wishlist registration priority determination step (B200) is to determine the buyer of the returned goods that the return has occurred, with the article number of the returned goods to determine the return buyers according to the priority of the serial number in the return wishlist registration DB.

In the return goods purchase condition check step (B300), the return goods buyer (item buyer B) uses the return DB (500) and the discount rate management DB (400) information according to the decision of the return goods purchase priority, Checking the discount rate and the like is the step of determining the purchase (B400). If you do not want to purchase (B400) to go back to the Wishlist registration priority determination (B200) to determine the next-order buyer.

Finally, payment and delivery (B500) is a step in which the buyer of the returned goods (buyer B) decides to purchase the goods and pays the discounted amount, and delivers them. Direct delivery from the buyer A) to the buyer of the returned goods (buyer B) will minimize the shipping and return management costs.

As described above, the present invention reduces the burden on the return processing that the e-commerce company has, and gives the buyer an opportunity to purchase a returned product without a defect of the product at a low price, thereby correcting the inefficiency of the return processing, and The rational distribution and transparency of the effect can be improved.

In addition, in order to solve the problem and cost of the returned e-marketplace, the product purchase process and the return product purchase process can be carried out at the same time. It can be drastically reduced.

Claims (1)

Pre-sale system and method for goods are composed as follows 1) When the buyer (item buyer A) wants to return after the goods have been sold, the return goods uniformity determination step (P200) (return discount DB (400)) to determine the discount rate when selling to the returned goods buyer (item buyer B). Save; 2) a return goods purchase wishlist registration step (B100) in which a return goods buyer (item buyer B) selects an item to be purchased and stores it in the returned goods Wishlist DB 200; 3) Wishlist registration priority determination step (B200) of determining the returned goods buyers according to the priority of the serial number in the return wishlist registration DB with the item number of the returned goods to determine the returned goods buyers that the return has occurred; 4) Returned goods purchaser (item purchaser B) confirms the reason for return, goods status, and discount rate by using the return DB (500) and discount rate management DB (400) information according to the decision of return goods purchase priority. Condition check step (B300); 5) If the purchase or do not want to purchase a purchase step (B400) to go back to the Wishlist registration priority determination (B200) to determine the next-order buyer; 6) When the buyer of the returned goods (buyer B) decides to purchase the goods, the buyer pays for the discounted amount and delivers the goods to the return center without returning the returned goods to the return center. Payment and delivery step (B500) that can minimize the shipping cost and return goods management costs by direct delivery to (buyer B);