KR20030046527A - Lodging charge management system and method - Google Patents

Abstract

PURPOSE: A system and a method for managing a room rate are provided to enhance the efficiency of room management by managing automatically the room rate without an invasion of privacy of a guest. CONSTITUTION: A room rate management system includes a sensor portion and a room service portion. The sensor portion senses a staying state of each room. The room service portion determines the staying state of each room according to a sensing signal of the sensor portion. The sensor portion is formed with one or more sensors of a heat sensor, a door sensing switch, an image recognition sensor, and various switches. The room service portion includes a display portion for displaying various data, a data processing portion for transmitting the sensed data to a main controller, and a main controller for performing a calculating process.

Description

Room Lodging Management System and Methods {LODGING CHARGE MANAGEMENT SYSTEM AND METHOD}

The present invention relates to a room and room rate management system and method, and more particularly to a room and room rate management system and method for managing the room rate of each room by grasping the entry and exit of the guest room for each room. .

In general, a method of identifying a change in a guest in an accommodation with multiple rooms gives a recognizable mark to each guest, and when the guest stays, it is referred to as a manager (or management system). When the guest recognizes the guest's stay and the guest leaves, the management system recognizes the guest's departure by the mark, and the management system completes the addition of one stay fee.

However, if the management system does not properly give the mark to each guest when the guest stays or if the guest does not return the mark to the management system at the time of departure, the management system cannot recognize the management system. It is important to keep track of the total number of guests and even the rooms that guests stay in.

More specifically, the accommodation fee management system such as an inn will be described as an example.

In the case of an inn, guests wishing to enter the room are assigned one of the guest rooms of the inn from the manager who manages the access.

At this time, the sign is received by the key, such as a key, and when leaving, the sign is returned to the manager to enter and exit the guest once.

In this case, the caretaker manages the accommodation fee, and the guest can only enter or leave the room, and does not need any other data such as the appearance of the guest.

That is, once the data of the guest enters and leaves the guest is recognized by the manager, the manager can recognize the data so that the management of the accommodation fee can be sufficiently performed.

Thus, the guest is considered to be a fixed variable as a variable having a predetermined value for the accommodation fee management only by entry and exit, for example, the accommodation fee.

In this case, the manager recognizes the guest's entrance and exit by exchanging a key corresponding to the mark.

However, if the guest leaves without returning the key, the manager cannot properly manage the guest's departure.

This is especially frequent when the inn has two or more entrances, rather than one, or when the caretaker does not stay in place.

Therefore, the manager cannot properly grasp the guests staying at the inn.

In order to solve the above problems, a device was designed in which a guest can select and enter each room, for example, a device in which the guest selects a room by paying a fee in each room, but the manager keeps the accommodation fee. There are problems such as inconvenience and excessive initial installation cost that must be collected by these devices in order to manage.

Accordingly, the present invention provides a system and method that can more accurately manage lodging rates by accurately recognizing guest's entrance and exit data as in the above example.

As described above, the present invention provides the invention in various aspects so that the management system recognizes the entrance and exit of the guest.

That is, as described above, in order for the management system to accurately recognize the entrance and exit of the guest, a mark for the guest entering and exiting, and a system for recognizing the mark are required.

The present invention provides a method for the system to recognize the entry and exit of the guest according to the component and combination method of each of these components.

Although the present invention has been described with particular emphasis on lodging fee management systems such as inns, the present invention is not limited to this case.

The present invention has been made to solve the above problems, to provide a multi-disciplinary invention for the management system to recognize the entrance and exit of the guest.

According to the lodging fee management system of the inn as in the above example, the guest's stay status is automatically recognized by the system in addition to the manager, and the entire lodging fee can be managed. Once the entrance and exit room is made, the system recognizes it automatically and the manager can manage the whole room efficiently.

Figure 1 is a schematic diagram showing the accommodation consisting of each typical room.

2 is a view schematically showing a room management unit and a room according to the present invention.

3A to 3D are flowcharts illustrating a control method when a voice recognition unit is installed in at least one or more thermal sensors, door switches, and multi management units in a cabin as an embodiment of the present invention.

4A and 4B are flowcharts illustrating a control method when the foot sensor is installed in a cabin as an embodiment of the present invention.

The present invention to be implemented for the above purpose In the accommodation provided with at least one room and the entrance and exit used by the guest, characterized in that consisting of a detector for detecting the status of each room and the room management unit for determining the status of the stay based on the detection signal of the detection unit To provide a room accommodation rate management system.

A detailed description of the system is as follows.

The sensing unit includes at least one or more of various sensors and switches, such as a thermal sensor, a door detection switch, and an image recognition sensor.

The room manager may include a display unit configured to allow a manager to recognize data recognized by the detector and various data generated by the system, and a sense data processor configured to transmit data detected by the detector to a main controller. And a main controller performing an operation on the data.

The room management unit further includes a detection monitoring unit for monitoring whether the detection unit of each room is operating normally.

The room management unit is a public network for processing the sensed data and other data related to the system, that is, whether the system and the parts of the system are normally operated, such as a display unit, a sense data processor, a main controller, and the like. It further includes a data transmission unit for transmitting to another system through.

The room manager further includes a database storing data recognized by the sensor and transmitted through the sensor data transmitter, and data and logs processed by the main controller.

The room management unit further includes an outgoing detection unit that detects the outgoing of the guest when the guest goes out and recognizes it by comparing with the staying data of the stored guest when re-entry.

The outing detection unit includes a voice recognition unit such as a microphone for recognizing the voice of the guest.

The room management unit further includes a sensing data transmission unit for transmitting data corresponding to each room to each room based on the data recognized by the detection unit, and an alarm unit indicating the transmitted data in each room.

In the above accommodations having at least one or more rooms used by the guests for the other purposes of the present invention, and an entrance and an exit for the whole accommodation, when the guest enters each room, it is converted into a room signal of the corresponding room. When the entrance is completed, a signal method for converting the entrance signal to the exit signal, and a sensing method for detecting a stay status of each room, the respective room accommodation rate management method is provided.

The sensing method for detecting a stay of each room employs two sensors or switches so that the first sensor or the first switch processes the corresponding input value on and off, and the second sensor or the second switch also corresponds to the input method. While processing the value on off, if the first sensor is off and the second sensor is off (or the second switch is closed), then the corresponding cabin is not occupied and the first sensor is on and the If the second sensor is off (or the second switch is closed), the corresponding cabin is in a state of entry, allocating a predetermined time for each of the four steps combined by the two sensors or switches. Thereby managing the room rate of the room.

The method further includes a method of selectively generating an alarm when the predetermined time allocated to each step has elapsed.

The step in which the first sensor is on and the second sensor is on (or the second switch is open) further includes an outing management step of determining whether the guest is out.

The detection method for detecting the stay status of each room is an image sensor provided in each room as a foot gate sensor that detects only the pattern of the shoes, the guest room entering and leaving the shoe pattern to the room management unit, the room management unit The entrance and exit room is managed by comparing the transmitted shoe pattern with the stored shoe pattern when the entrance signal is entered.

When described in detail by the accompanying drawings of the present invention as described above are as follows.

Figure 1 is a schematic diagram showing a accommodation facility consisting of each individual room, showing a conventional accommodation system and a accommodation facility to which the system according to the present invention can be applied.

The accommodation facility is provided with a room management unit, each room, an entrance and an exit as shown in FIG. 1, when the room management unit recognizes the entrance, but the room management unit does not recognize the entrance.

This is inevitably occurred when there are at least two exits, and even in the case of a accommodation facility having only one entrance due to the same entrance and exit, the room management department does not recognize the exit due to the absence of an administrator. Things can happen.

Since this situation has been described in detail above, a description thereof will be omitted.

In this accommodation facility, as shown in FIG. 2, the present invention includes a room management unit and a room to solve the problems described above, each of the rooms includes a detection unit and an alarm unit and the room management unit, a display unit, And a sensing data transmission unit, a sensing data processing unit, a sensing monitoring unit, an outing management unit, a data transmitting unit, a database, and a main controller.

The sensing unit of each of the rooms is a fixed variable entering the corresponding room, that is, a part for detecting a guest, including at least one or more of various sensors and switches such as a heat sensor, a door detection switch, an image recognition sensor, and the like. do.

The configuration of the system according to the type of the sensor and the switch to be implemented will be described in detail later with reference to FIGS. 3A, 3B, 4A, and 4B.

The alarm unit transmits and notifies the data transmitted from the sensing data processing unit to respective rooms, and employs a signal device such as a buzzer.

The display unit may be configured to be recognized by an administrator after processing the data recognized by the sensing unit and various data generated by the system in the main controller, and the sensing data transmission unit may recognize the data recognized by the sensing unit. By transmitting the data corresponding to each room processed by the main controller to the alarm unit of each room, the sensing data processing unit transmits the data sensed by the sensing unit to the main controller, the sensing monitoring unit Monitor the room's detector for normal operation.

In addition, the outgoing management unit records and stores data regarding the guest, for example, voice data, etc. in the database when the guest goes out, and compares the stored data with newly input data when the guest enters the room again.

To this end, the outgoing management unit includes a voice recognition unit for recognizing voice through a medium such as a microphone.

This outgoing management unit is particularly necessary when the sensing unit of each room is constituted by a thermal sensor and a door switch as shown in FIGS. 3A to 3D. The sensing unit of each room may employ a foot gate sensor as shown in FIGS. 4A and 4B. In that case, not much is required.

In addition, the data sending unit is the normal of the data related to the processing of the sensed data and other systems, i.e., the system and each part of the system-for example, a sensing monitor, a sensing data transmitter, a sensing data processor, and the like. It transmits whether or not operation, etc. to another system through the public network, and the database stores the data recognized by the sensing unit transmitted through the sensing data transmission unit, data and logs processed by the main controller, and the main controller Perform an operation on the data.

As described above, in order for the system to accurately recognize the entrance and exit of the fixed variable, a fixed variable that enters and exits, a mark for the fixed variable, and a system for recognizing the mark are required, but in the present invention, attention is paid to the mark and the system. It is invented by putting.

Hereinafter, the present invention describes the invention according to the sensor and the switch type of the sensing unit in the lodging fee management system of the inn described above.

[Example 1 In the case where the sensing unit includes a thermal sensor and a door switch]

As described above, the guest corresponds to the fixed variable in the lodging fee management system of the inn.

The sensing unit includes at least one thermal sensor and a door switch, so that the system recognizes whether the guest is occupied or not.

Each operating state is shown in Table 1 as follows.

condition S1 S2 S3 S4 Thermal sensor On On off off Door switch Closed Open Closed Open result Room ? Leave or go out ?

TABLE 1

In the case of the state S1, if the heat sensor is detected and the door switch is closed, the guest is occupied in the room, and in the case of the state S3, there is no guest. However, in the case of the state (S2) and state (S4) it is difficult to determine whether or not the guest.

In this case, it is possible to know whether the guest is occupied by combining the states from the state S1 to the state S4.

If there is no guest in the first room, only state (S3), based on this, it is determined whether to stay in the guest based on the subsequent state.

That is, the state after the state S3 is the state S1 through the state S2 or the state S4 for a predetermined time, and the state S3 passes through the state S2 or the state S4 for the predetermined time. If it does, one entry is considered completed.

The state change data is transmitted to the sensing data transmission unit by the sensing unit, and the main controller calculates the data once or not by calculating the data in the above-described manner, and calculates and stores the data in the database. The data appears on the display and is also sent to other systems by the data sender.

At this time, the time of each state is performed by the detection monitoring unit, and if the state (S1) continues for more than a predetermined time, it is transmitted to the alarm unit of the corresponding room by the detection data processing unit.

3A to 3D are flowcharts illustrating a control method when at least one thermal sensor, a door switch, and a multi management unit are installed in a cabin as an embodiment of the present invention.

This will be described in more detail as follows.

First, referring to FIG. 3A, when the guest enters the room, the manager changes the signal SIG of the corresponding room to the room signal SIGIN (F331).

At this time, the room is in the state (S3) the thermal sensor is turned off and the door switch is closed (F330).

Thereafter, when the guest opens the door, the door sensor of the room is opened (F332), and accordingly, referring to FIG. 3B, the signal of the corresponding room is turned off in the state sensor (S4), and the door is opened (F340). do.

If the door is not opened at this time, the continuous flow chart will continue to be determined until the door is opened.

The state S4 determines whether it is within a predetermined time T4 (F341), and if the thermal sensor of the room is turned on (F343) within this time, the next step (S2), that is, the thermal sensor is ON and the door switch Becomes an open state (F320, see FIG. 3D).

In this case, since the signal SIG of the corresponding room is the entrance signal SIGIN (F321), the room signal is changed to the exit signal SIGOUT (F351), and it is determined whether the state S2 is within a predetermined time T2. If the time is exceeded (F352), the alarm is transmitted to the corresponding room and display unit (F353).

In this case, as an embodiment of the alarm, the corresponding room may include a request for closing the door.

When the door is closed within the predetermined time T2 of the state S2 (F354), the system adds 1 to the standard room rate CH of the room to manage the room rate of the room (F355).

Referring to FIG. 3C, the door of the door is continuously monitored and the OFF state of the thermal sensor is continuously monitored for the corresponding cabin (F311 and F312).

If the thermal sensor on the door switch for the room exceeds the predetermined time (T1) of the state (S1) (F310) of the closed state (S1) and transmits an alarm to each room and the display unit (F315).

At this time, the value of the predetermined time T1 in the state S1 step may be managed as a variable of the accommodation rate of the guest.

That is, if the guest pays the accommodation fee for two days, the predetermined time T1 is automatically set to two days.

In this step, the system is always monitoring whether the state (S1) step is satisfied, and if the guest wants to go out, the door switch is opened (F311) and is switched to the state (S2) of FIG. 3D (F320).

Referring back to FIG. 3D, the room signal SIG is the exit signal SIGOUT (F321), so it is checked again whether the heat sensor is off (F322). If the heat sensor is on, at least one of the guests is in the room. Since the door is opened again, the door switch is checked in an open state (F323), and when the state continues for a predetermined time or more in the state S2, an alarm is transmitted to the corresponding room and the display unit (F326).

If the thermal sensor is off in this order, it is again checked whether the door switch is in the closed state (F324). If the door switch is in the open state, the state is switched to the state S4 shown in FIG.

If the door switch is closed in the step (F324), check whether the guest wants to go out (F361) and leave the voice of the guest as a record (F362) to compare the voice of the guest in the next re-admission room Determine (F364).

The flowchart shows voice data as a reference, but other recognition systems may be used, for example, one of several recognition systems, such as a fingerprint, a footprint (detailed in Footprint 2), and an iris.

In step F364, if the recorded data and the recognized data coincide with the guest's re-entry, it is determined whether the predetermined time T1 corresponding to the room rental time is exceeded (F365), and if so, admission is allowed. 3a, the open state of the door switch is once again checked (F332), the thermal sensor in the state S3 is turned off, the door switch is switched to the initial state of the closed state (F330), and the SIG signal is It is determined whether the signal changes to the entrance signal SIGIN (F331).

Referring back to FIG. 3D, if the usage time of the room does not exceed the predetermined time T1 in step F365, the door switch is continuously checked (F366). Confirm that the thermal sensor is on (F367).

At this time, it is determined whether the thermal sensor is turned on within a predetermined time TS that determines the time until the thermal sensor is detected after the door is opened (F368). If the thermal sensor is not turned on, the state transitions to the state S4 shown in FIG. 3B. And generate an alarm (F342) or proceed with the system in this order.

Referring back to FIG. 3D, when the thermal sensor is turned on within the predetermined time TS in the step F367, the closed state of the door switch is checked again (F369) until the door is closed after the thermal sensor is turned on. If the door switch is in the closed state within the predetermined time TD, the process is switched to the state 1 (S1) step shown in FIG. 3C. If the door switch is not in the closed state within the predetermined time TD, the process is switched to the state S2 step and the order thereof Proceed according to.

Therefore, the accommodation fee management system according to the above flowchart can automatically manage the accommodation fee without invading the privacy of the guest, and immediately recognizes the departure of the guest instead of going out, and informs the room management department of the departure. Action For example, it is possible to clean the room.

Therefore, it is possible to efficiently manage the management human resources and to accurately manage the accommodation fee.

The system for managing the accommodation rate by combining the thermal sensor and the door switch according to the present invention may use other sensors and switches in addition to the thermal sensor and the door switch, as well as the accommodation of FIGS. 3A and 3D. It will be appreciated by those skilled in the art that the fee management flowchart can be drawn with some differences in the overall flow in its construction.

Example 2 In the case where the sensing unit includes a footprint sensor

Here, the footprint sensor is generally similar to the fingerprint recognition system, but the resolution is larger than the fingerprint recognition system, but the detection unit is a relatively larger system than the fingerprint recognition system. Managed by In this case, the complicated flowcharts of FIGS. 3A to 3B are not required, but only the footprints recognized by the sensing unit are compared.

That is, when the guest enters the room, the pattern of the guest's shoes is recognized through the sensor and the recognized shoe pattern is transmitted to the room management unit. If the guest goes out and returns to the room, when entering the room, it is possible to confirm whether the same guest by comparing the pattern of the shoe.

If another shoe pattern is detected by the room management unit, this means that another guest's entrance, and the room management unit may transmit an alarm alert to the room and the display unit.

When the sensing unit is a foot gate sensor, the size of the foot gate sensor is preferably about 1 square meter in length and width so that a guest can sufficiently detect a pattern of shoes when entering the room.

4A and 4B are flowcharts illustrating a control method when a foot sensor is mounted in a cabin as an embodiment of the present invention.

As shown in FIGS. 4A and 4B, when the signal SIG for each room becomes the entrance signal SIGIN (F401), it is determined whether the signal SIG is the entrance signal SIGIN when the guest enters the room (F402). The detection unit of the corresponding room recognizes the shoe pattern (F404) and transmits the shoe pattern to the room manager, and the room manager stores the shoe pattern (F405).

After the shoe pattern is transmitted, the cabin signal SIG is changed to the exit signal SIGOUT (F406), and the cabin manager adds 1 to calculate the accommodation fee CH.

Thereafter, when the guest leaves (F408), the situation ends, but it is determined whether the occupancy time is greater than the time T1 calculated by the guest's accommodation fee (F409). After going out (F412) and re-admitted, the detection unit recognizes the shoes pattern of the occupants (F415) and transmits them to the room management unit and compares the recognized shoe patterns with the stored shoe patterns (F416). If it is different (F408), if it is different, it is determined whether the room signal SIG is the entrance signal SIGIN, and if it is not the entrance signal SIGIN, it waits for the entrance signal SIGIN and the above time within the predetermined time TA. If it is determined whether the room signal is the entrance signal SIGIN (F402 and F403) and if the entrance signal SIGIN is not detected even after the predetermined time TA passes, the situation is terminated at the same time as the alarm (F411). The occupant is considered to be another person.

In the above case, even when the guest enters the room again (F413), the room use time is compared with the predetermined time (T1) (F414) and when the room use time is greater than the predetermined time (T1), an alarm is generated and the situation is terminated. (F417).

In this case, the alarm is transmitted to the display unit and the corresponding room.

Therefore, the accommodation fee management system according to the above flowchart can automatically manage the accommodation fee without invading the guest's privacy, and immediately recognizes the departure of the guest instead of going out and informs the room management department of the departure. Measures should be taken, for example, to clean rooms.

Therefore, it is possible to efficiently manage the management human resources and to accurately manage the accommodation fee.

The system for managing the room rate with the foot gate sensor according to the present invention may use other image sensors in addition to the foot gate sensor, and accordingly, the flow rate management flowchart of FIGS. 4A and 4B is according to the configuration thereof. It will be apparent to those skilled in the art that some differences in the overall flow may be made.

Although the present invention has been described in detail only with respect to the described embodiments, it will be apparent to those skilled in the art that various modifications and changes are possible within the technical spirit of the present invention, and such modifications and modifications belong to the appended claims.

Therefore, the accommodation fee management system can automatically manage the accommodation fee without violating the privacy of the guest according to the above embodiment, and immediately recognizes the departure of the guest rather than going out, and informs the room management unit. Take measures to leave, for example, to clean your room.

Therefore, it is possible to efficiently manage the management human resources and to accurately manage the accommodation fee.

Claims (14)

At least one guest room used by the guest, and the accommodation having an entrance and an exit to the entire accommodation. A detector for detecting a stay status of each room; And Room accommodation rate management system characterized in that consisting of a room management unit for determining the status of accommodation based on the detection signal of the detection unit. The room rate management system of claim 1, wherein the detection unit comprises at least one of various sensors and switches, such as a heat sensor, a door detection switch, and an image recognition sensor. According to claim 1, wherein the room management unit A display unit implemented to allow a manager to recognize data recognized by the sensing unit and various data generated by the system; A sensing data processor for transmitting data sensed by the sensing unit to a main controller; And And a main controller configured to perform an operation based on the data. The room rate management system of claim 3, wherein the room management unit further comprises a detection monitor configured to monitor whether the detection unit of each room is normally operated. The method of claim 3, wherein the room management unit of the data related to the processing of the sensed data and other systems, that is, the system and the parts of the system-for example, the display unit, the sense data processing unit, the main controller, etc. Room rate management system, characterized in that it further comprises a data transmission unit for transmitting the normal operation and the like through the public network to another system. The room accommodation unit of claim 3, wherein the room management unit further comprises a database storing data recognized by the detection unit and transmitted through the detection data transmission unit, data and logs processed by the main controller, and the like. Charge management system. The room rate management system of claim 3, wherein the room management unit further comprises an outgoing detection unit that detects the outgoing of the guest when the guest goes out and recognizes the stored guest's data in comparison with the stored stay data of the re-entry. The room rate management system of claim 7, wherein the outgoing detection unit comprises a voice recognition unit such as a microphone for recognizing the voice of the guest. According to claim 3, wherein the room management unit A sensing data transmitter for transmitting data corresponding to each cabin to each cabin based on the data recognized by the sensing unit; And Each room further comprises an alarm unit indicating the transmitted data. At least one guest room used by the guest, and the accommodation having an entrance and an exit to the entire accommodation. A signal method of converting a room signal into a room signal of the room when the guest enters each room and converting the room signal into a room signal when the room is completed; And How to manage each room's room rate with a detection method that detects the room's status. The method of claim 10, wherein the sensing method for sensing a stay of each room employs two sensors or switches so that the first sensor or the first switch processes the corresponding input value on and off, and the second sensor or the first switch. 2 switch also turns the corresponding input value on and off, If the first sensor is off and the second sensor is off (or the second switch is closed), the corresponding room is not in the room, If the first sensor is on and the second sensor is off (or the second switch is closed), the corresponding cabin is entered. And a predetermined time is allocated in each case of the four steps combined by the two sensors or switches, thereby managing the room rate of the room. 12. The method of claim 11, further comprising a method of selectively generating an alarm in an alarm unit and a display unit of a corresponding room after a predetermined time allocated to each step. 12. The room accommodation method of claim 11, wherein the first sensor is on and the second sensor is on (or the second switch is open), further including an outing management step of determining whether the guest is out of the room. How to manage your charges. The method of claim 10, wherein the detection method for detecting a stay of each room is an image sensor provided in each room, the foot gate sensor for detecting only the pattern of the shoes, the entrance and exit of the guest room, the shoe pattern is transmitted to the room management unit And the room management unit manages the entrance and exit room by comparing the transmitted shoe pattern with the stored shoe pattern when the entrance signal is entered.