KR20030000710A - System and Method for Administration Membership Service Voice Information - Google Patents

Abstract

PURPOSE: A method and a system for managing the member of a voice information service are provided to make the users continuously use the service and to effectively collect the new members by offering the actual money made from the accumulated points and the various contents to the users. CONSTITUTION: A voice information service center(30) includes an audio response system and automatic call service(31) connected with a user telephone terminal via a public switched telephone network. The audio response system(31) provides various voice contents to the users. A web server(32) manages the information of the users and guides the use and procedure of the voice information service via a web browser. A voice information management system(33) provides the voice information contents to the user telephone terminal and controls the entire system. A voice information database(34) stores the voice information contents and the guide messages. A member information database(35) stores the personal information about the users and the information about the upper and lower recommenders. A point management database(36) manages the points of the users. A contents database(37) stores the voice information contents.

Description

System and Method for Administration Membership Service Voice Information

The present invention relates to a voice information service member management method and system, and more particularly, provides points to members using the paid voice information service in connection with the Internet according to the number of times of use and points through various events and recommender systems. By effectively accumulating, the user relates to a voice information service member management method and system that can be used to cash as well as using a variety of content through the accumulated points.

At present, there is a great change in information and transactions due to the development of the Internet-based network, and the era of sharing all information and trading without borders is approaching rapidly.

In addition, the creation of virtual spaces through the network brings about the provision of various services and online real-time transactions in these virtual spaces, and the activation of offline real and various agency services as well as specialized information and electronic commerce online. It's happening.

In general, 700, 600, 800 services, which are paid communication service lines, provide a variety of voice information, such as stock information, weather, sports, ringtones, secrets, keys, medicine, and common sense to users. Compared to the value of the information that is being used, the service usage fee is heavily charged.

The voice information service provided through the various paid communication services has been underdeveloped compared to the early days, and thus unproven information is provided according to the realization of the profits of the service provider, and illegal voice information, which stimulates the curiosity of teenagers, has been spread. As a result, users who use paid communication services such as 700, 600, and 800 are unintentionally damaged.

In addition, the recognition is very low compared to the utility value of the paid communication service, resulting in a counter to the expansion of information base. Therefore, there is a need for a service that provides paid voice information services to continuously maintain and manage users while providing reliable contents for various layers.

The present invention is to solve the conventional problems as described above, to the member using the paid voice information service in connection with the Internet to earn points through the number of uses, various events and recommender system, and various points through the accumulated points The purpose of this service is to provide a member information service for the reuse and cashing of contents, and to provide a method and system for managing voice information service members that can effectively recommend new members as well as the continuous use of services by members.

1 is a block diagram schematically showing the configuration of a voice information service member management system according to the present invention;

2 is a block diagram schematically showing an internal configuration of a voice information service center according to the present invention;

3 to 7 are flowcharts for explaining a voice information service member management method according to the present invention.

♣ Explanation of symbols for main part of drawing ♣

10: phone handset

20: Public Switched Telephone Network (PSTN)

30: Voice Information Service Center

31: Audio Response System (ARS: Auto Call Service)

32: web server

33: voice information management system 34: voice information database (DB)

35: member information database 36: point management database

37: Content Database (DB) 40: Internet

50: Client

In order to achieve the above object, the present invention comprises the steps of: a user connecting to a voice information service center through a telephone terminal to guide information usage fee and service usage procedure; Transmitting a guide message for confirming whether the user is an existing member to a telephone terminal, and if the user is a non-member, transmitting a member registration guide message and a guide message for listening to membership agreement and membership registration to the telephone terminal; If the user selects membership registration, transmitting a member number and password input guide message to the user's telephone terminal; When the user inputs the member number and password, storing the information in the member information database and guiding the homepage address to recommend entering more detailed user information through the homepage; In the step of confirming whether the user is an existing member, when the user enters the member number and password, the member information stored in the member information database is compared, and if the user is a registered member, the voice information data stored in the voice information database is read. Sending the main menu, paid voice information contents 1, point up quiz 2, personal information management 3 guide message to the user's telephone terminal; And it provides a voice information service member management method comprising the step of providing a service corresponding to the main menu selected by the user.

Another feature of the present invention is a telephone terminal connected to a voice information service company that provides a variety of voice information content through a public telephone network to users registered as a general user and a member; A public telephone network operated by a public telecommunications operator and providing telephone exchange service to an unspecified number of subscribers through an exchange bureau; Voice information service center that builds a member management and free / free voice information contents of users who wish to receive voice information service in connection with the Internet and provides voice information service to general users and members through the public telephone network ; The Internet, which is a network for transmitting and receiving data via communication at a remote location; And a client for accessing the web site of the voice information service center and accessing the web site of the voice information service center to search for the member information and service contents.

Hereinafter, a voice information service member management method and system according to the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram schematically showing the configuration of the voice information service member management system according to the present invention, Figure 2 is a block diagram schematically showing the internal configuration of the voice information service center according to the present invention, 3 to 7 are flowcharts for explaining a voice information service member management method according to the present invention.

Referring to FIG. 1, the voice information service member management system of the present invention provides various voice information contents to public users and users registered as members through a public switched telephone network (PSTN) 20. A telephone terminal 10 such as a general telephone, a mobile phone, a PDA terminal, and an Internet phone connected to a voice information service provider to provide; A public telephone network (20) operated by a public telecommunications provider and providing telephone exchange service to an unspecified number of subscribers through an exchange bureau; Users who wish to be provided with voice information service in connection with the Internet (40) have a member management and free / free voice information for various hierarchies as a database, and voices to general users and members through the public telephone network (20) A voice information service center 30 providing an information service; The Internet 40, which is a network for transmitting and receiving data through remote communication; It consists of a user client 50 such as, for example, a personal computer, an Internet TV, and a PDA terminal, in which general users and users registered as members access the website of the voice information service center 30.

As shown in FIG. 2, the voice information service center 30 connects a user registered as a general user or a member to the telephone terminal 10 through the public telephone network 20, and various voice information contents are paid. 700, 600, 800 services, such as securities information, weather, sports, ringtones, secrets, keys, medicine, common sense and point-up quiz, automatic response system that provides users with automatic response (ARS: Audio Response System & ACS) : Auto Call Service (31), and manages the member information of users accessing the homepage of the voice information service center 30 through the Internet 40, various voice information service usage guide and procedures through a web browser Web server 32 for guiding, to the user of the telephone terminal 10 of the user connected to the automatic answering system 31, the various voice information contents built into the database to the users managed by the membership system A voice information management system 33 for providing a system and controlling overall system, and a voice information database 34 for storing voice data such as various voice information contents and guidance messages provided to users through the automatic response system 31. , A member information database 35 storing personal information of a user registered as a member, high recommender and lower recommender information, a point management database 36 for managing points acquired by a user registered as a member, and various voice information contents. It consists of a content database 37 to store.

The operation and member management method of the voice information service member management system according to the present invention having the above configuration will be described in detail with reference to FIGS. 3 to 7.

As shown in FIG. 3, when a user inputs a phone number of 700, 600, and 800 toll communication services through his / her telephone terminal 10 (S11), an automatic response system of the voice information service center 30 is provided. 31 reads the voice information data stored in the voice information database 34, and guides the service using the information usage fee, for example, 100 won per 30 seconds, if the monthly use amount is more than 30,000 won, for example, 18,000 points are accumulated ( S12), a member confirmation message for confirming whether the user is an existing member is transmitted to the telephone terminal 10 (S13). Here, when the user presses "*", the user moves to the previous menu. For example, the existing member transmits a guide message to select 0 and non-member 1.

When the user enters the button 1 of the telephone terminal 10 through the member confirmation message, the automatic response system 31 guides recommending the selection of the member registration guide message 1 and the member registration number 2 together with the member registration guide message. If the message is transmitted to the telephone terminal 10, and the user selects to listen to the first membership protocol, the member protocol guide voice information data stored in the voice information database 34 is read and transmitted to the user's telephone terminal 10. (S14). In this case, when all the member agreement guide voice information is guided, the member registration is re-listened twice, and a guide message recommending selection 1 is transmitted to the user's telephone terminal 20.

When the user selects the button 2 of the phone terminal 10 for membership registration (S15), the automatic answering system 31 reads the voice information data stored in the voice information database 34 and guides to input the member number and password. The message is transmitted to the user's telephone terminal 10 (S16). Here, the guide message, for example, the member number is recommended to use a random number of 9 or more than 11 digits of the general phone number, including the user's mobile number or area code, and the password to guide the use of 4 digits and In addition, by calling the member number and password entered by the user in a voice message to check whether the input correctly.

When the user inputs the member number and password, the automatic response system 31 stores the member number and password in the member information database 35 (S17) and guides the homepage address of the voice information service center 30. Therefore, it is recommended to input more detailed user information through the homepage (S18). Subsequently, when the user accesses the Internet 40 using his client 50, logs in to the homepage of the voice information service center 30 and inputs detailed member information, the web of the voice information service center 30 is provided. The server 32 stores the input member detailed information in the member information database 35, and also pays a predetermined point to store in the point management database 36.

In step S13 of checking whether the user is an existing member, when the user inputs a button 0 of the phone terminal 10 through a member confirmation message and inputs a member number and a password (S19), an automatic answering system The user 31 compares the member number stored in the member information database 35 with the input member number, and reads the voice information data stored in the voice information database 34 to read the main menu guide message. Will be transmitted to the telephone terminal 10 of (S20). Here, the main menu is divided into paid voice information content number 1, point up quiz number 2, personal information management number 3, and the paid voice information content is, for example, stock information, weather, sports, ringtones, secrets, keys, medicine and Common sense is provided according to the user's selection (S21). Also, the voice information content may be used by a general user who is not registered as a member.

As shown in FIG. 4, when the user selects the point-up quiz number 2 from the main menu through the phone terminal 10 (S31), the auto answering system 31 stores the voice information stored in the voice information database 34. For example, general quiz number 1, entertainment entertainment quiz number 2, humor quiz number 3, challenge quiz number 4 and personal information management number 9 are recommended. It is transmitted to (S32).

When the user selects 1 to 3 of the telephone terminal 10 through the guide message for selecting the quiz type (S33), the automatic answering system 31, respectively, according to the selected section quiz quiz, entertainment entertainment quiz, In the humor quiz mode (S34), the voice information data stored in the voice information database 34 is read and a quiz use guide message is transmitted to the user's telephone terminal 10 (S35). In this case, the quiz guide message is pressed to start the problem solving, and after five questions are provided in succession, and after solving the five questions, the score is calculated and guided, and then go to the main menu. If you want to solve the problem again, press 1 or 2 and press 0 to start the problem from the next problem. If you solve the problem, you will get 2 basic points if you miss 10 points. The scores are subject to change depending on the difficulty of the problem.

When the user inputs the 0 button of the telephone terminal 10 to select the quiz solving (S36), the automatic answering system 31 reads the voice information data stored in the voice information database 34 to solve the problem of five questions. Provided continuously (S37) and when the user solves all provided problems, the point score is calculated according to the problem solving result (S38) and stored in the point management database 36, and the result of the problem solving to the user's telephone terminal (10) After the transmission, the user moves to the main menu for selecting the point-up quiz menu (S39).

On the other hand, the general quiz, entertainment entertainment quiz and humor quiz section each 30 to 60 questions, the problem will be changed every week, and will be upgraded at 5 am every Monday. Also, the number of questions may vary from week to week, and once you have solved all the questions in each section, you will not be able to solve any more problems, and you will have to wait until Monday when new questions are asked. Each time you solve 20-30 questions in each section, you will be given the right to use the Challenge Quiz once. As a result, you will have the right to challenge the Challenge Quiz once you have solved the General Quiz, Entertainment Quiz, and Humor Quiz. You will have 2 to 5 times depending on the number of problems.

As shown in FIG. 5, when the user selects the challenge quiz No. 4 at the step of recommending the selection of the quiz type (S41), the auto-response system 31 performs the challenge quiz voice stored in the voice information database 34. Reading the information data, for example, the start of the challenge quiz 0, the accumulated challenge quiz point inquiry 1, the challenge quiz usage rights inquiry 2, the challenge quiz instructions 3, etc., the user's telephone terminal (10) It is transmitted to (S42).

When the user executes the challenge quiz by inputting the button 0 of the telephone terminal 10 (S43), the auto answering system 31 reads the voice information data stored in the voice information database 34 and solves the challenge quiz 10 problem. The question is sequential (S44), the game is terminated if the user is wrong even one of the challenge quiz challenge, and the user saves the quiz point corresponding to the problem solved up to the point management database 36 as a quiz point When all 10 questions of the challenge quiz are matched, the quiz points and the member points which are the quiz points are stored in the point management database 36 (S45).

In other words, the challenge quiz is a quiz of a game type in which 10 questions are continuously asked, and if any one of the challenge quizzes is wrong, the game is ended, and only quiz points corresponding to the questions that have been solved are given to the user, and the challenge quiz If all of the problems of the quiz point and challenge quiz point is given to the member points to be stored in the point management database (36).

When the user operates the telephone terminal 10 and requests the challenge quiz point inquiry and the challenge quiz permission inquiry accumulated up to now (S46), the automatic response system 31 accumulates the user stored in the point management database 36. Inquiry is made to the challenge quiz point and the challenge quiz usage rights are transmitted to the user's telephone terminal 10 (S47).

As shown in FIG. 6, when the user selects the personal information management in the step S32 of recommending the selection of the quiz type or the step S21 of selecting the main menu, the auto answering system 31 is selected. ) Reads the personal information management menu voice information data stored in the voice information database 34. For example, the user's telephone terminal 10 receives a guide message such as member point inquiry 1, member information management 2, friend management 3, and the like. It is transmitted to (S52).

The automatic response system 31 checks whether a predetermined menu is selected among the personal information management menu, for example, member point inquiry 1, member information management 2, and friend management 3 by the user (S53). If the inquiry menu is selected, the point inquiry menu, member point inquiry 1, quiz point inquiry 2, today's member point inquiry 3, today's quiz point inquiry 4, current member point inquiry 5, current member point inquiry 6, etc. The guide message is transmitted to the user's telephone terminal 10, and the user's point stored in the point management database 36 is read and guided according to the user's selection (S54). For example, when a user looks up a member point, the user guides all the member points earned. When a user looks up a quiz point, the user guides all the quiz points that the user has acquired. One member point will be guided (S55).

When the member information management menu is selected by the user, the automatic answering system 31 provides a user's telephone terminal 10 with a prompt message such as member number inquiry 1, password inquiry 2, password change 3, etc. (S56), the user information stored in the member information database 35 in accordance with the user's selection and changes (S57).

When the friend management menu is selected by the user, the automatic answering system 31 displays a user's guide message such as friend number inquiry 1, friend number input and modification 2, friend number inquiry 3, etc. It transmits to the telephone terminal 10 (S58), and according to the user's selection to enter and inquire the user's upper recommender and lower recommender number stored in the member information database 35 (S59).

In step S59 of inputting and inquiring a top recommender and a bottom recommender number of the user, the automatic answering system 31 allows the user to enter a friend number inquiry number 1, a friend number input and modification number 2, and a registered friend. It is determined whether a predetermined menu is selected from the number 3 menu (S61), and when the friend number inquiry menu is selected as shown in FIG. 7, the individual number 1 to 7, which is the friend number inquiry menu, are viewed all. 8, the entire input inquiry number 9 and the like is sent to the user's telephone terminal 10 (S62). Here, the first individual referral refers to the top recommender of the user, and the second to seventh individual referrals refer to the lower referral recommended by the user. That is, the friend number inquiry refers to the number of the top referrers who recommended themselves and the number of the child referrals recommended by themselves, and the total inquiry refers to the friend number that is normally registered, and the full input inquiry refers to all the friend numbers entered by the user. do.

The automatic answering system 31 reads the friend number of the user stored in the member information database 34 and transmits it to the user's telephone terminal 10 when the user number inquiry of the first to seventh is requested by the user. It is made (S63).

When the friend number input and correction is selected in the friend management menu by the user, the automatic answering system 31 transmits a friend number input and correction guide message to the user phone terminal 10 (S64), and the user calls the phone terminal ( 10) through the buttons of the room number from 1 to 7, you can listen to the member number entered in each number, for example, the user enters 0111234567 as friend number 1, the friend inquiry If you press 1 in the menu "1 friend ID is 011 123 4567 number" is transmitted to the user's telephone terminal 10 (S65). In this case, the first number of friends must be entered first to enter the number 2 to the seventh number of friends, the number one friend refers to the number of the top referrals who recommended themselves, and once the friend number 1 is entered normally, no further modification is possible. Do.

In addition, if the top recommender who recommended himself does not register his own number as a friend first, the friend number 1 input fails. In this case, you must contact the higher referrer who referred you and re-enter. After that, enter a friend number from 2 to 7, and the friend from 2 to 7 refers to the number of sub-recommendations to be recommended by him, and the sub-referees can place a total of 6 people.

If the sub-referred person inputted by his / her friend after registering his friends from 2 to 7 has normally registered himself as a friend of 1, then the corresponding number cannot be modified. In order for friend number registration to be completed normally, the number of the recommender and the recommended person must always match.

The automatic answering system 31 selects the user's sub-recommendations and the total number of the sub-recommends stored in the member information database 35 when the friend number inquiry menu selected in the friend management menu is selected by the user. (S66), if the complete friend number inquiry registered by the user is selected, the number of the friend number registered normally from the 1 to 7 friends stored in the member information database 35 to query the user's telephone terminal In step S67, transmission is made. For example, once you have entered friend 1 normally in friend input mode, you will always hear the comment “1” in this menu, and you will hear all the registered numbers of friend IDs that you have entered from 2 to 7 times. do. In other words, a successful registration means that the subordinate recommender that he recommended has registered his ID as friend number 1. The number you hear here cannot be modified in the future.

Users refer to the member through the top referrers who recommended themselves, 6 members of the direct member recommendation, 6 members recommend 6 members each, and voice information service and point up quiz By earning the points obtained through a variety of products, such as gift certificates, gas ticket, prepaid card and cash provided from the voice information service provider in terms of membership and customer management can be paid.

Quiz points start again at zero each month, and membership points continue to accumulate until cash is paid. Since the cash payment of points is calculated only by the member points, and the member points are the sum total of quiz points, challenge points, and recommendation points, there is no penalty for the member even if the quiz point reaches 0 points in the new month.

In order to proactively use the service, membership retention rules can be established. For example, more than 2000 quiz points per month (more than 150 questions fit), more than 4 quiz challenges per month (regardless of whether the challenge was successful), and 30,000 member points per month Members who have more than 30,000 points will be automatically retained. Even if a member does not fall into 1, 2, or 3 above, membership is not immediately suspended, and membership points are suspended if the first one month is suspended and two consecutive months or three months a year do not meet the criteria. .

Therefore, as described above, the voice information service member management method and system according to the present invention is a member of the voice information service center operated on a membership basis through the top referrals recommended by the user, and the six members It recommends members by recommending each of the 6 members 6 again, and accumulates points earned through voice information service and point-up quiz, etc. Vouchers, gas tickets, prepaid cards and cash can be paid.

In addition, the voice information service member management method and system according to the present invention is not limited to the above-described embodiments, and various modifications and changes can be made without departing from the technical gist of the invention.

As described above, according to the present invention, the user points to the voice information service center which is connected to the Internet and operates on a membership basis through a top recommender who recommends the user, and recommends six members by recommending the immediate members. Earn points by participating in the voice information service and point-up quiz by receiving the payment, the user can receive the accumulated points in various gift certificates, gas ticket, prepaid card and cash provided by the member and customer management, voice information The service provider has the effect of being able to secure new customers as well as fixed customer management.

Claims (8)

The user connecting the voice information service center through a telephone terminal to guide the information usage fee and the service using procedure; Transmitting a guide message for confirming whether the user is an existing member to a telephone terminal, and if the user is a non-member, transmitting a member registration guide message and a guide message for listening to membership agreement and membership registration to the telephone terminal; If the user selects membership registration, transmitting a member number and password input guide message to the user's telephone terminal; When the user inputs the member number and password, storing the information in the member information database and guiding the homepage address to recommend entering more detailed user information through the homepage; In the step of confirming whether the user is an existing member, when the user enters the member number and password, the member information stored in the member information database is compared, and if the user is a registered member, the voice information data stored in the voice information database is read. Sending the main menu, paid voice information contents 1, point up quiz 2, personal information management 3 guide message to the user's telephone terminal; And Voice information service member management method comprising the step of providing a service corresponding to the main menu selected by the user. The method of claim 1, The member number is recommended to use a random number of 9 or more than 11 digits of the general phone number, including the user's mobile phone number or area code, and the password is entered by the user with a guide to use four digits Voice information service member management method characterized by re-confirmation by sending the member number and password to the user's telephone terminal. The method of claim 1, In the step of providing a service corresponding to the main menu selected by the user, if the user selects the point-up quiz, general quiz number 1, entertainment entertainment quiz number 2, humor quiz number 3, and challenge quiz that recommend selecting a quiz type Transmitting the 4th announcement message to a user's telephone terminal; When the user selects the first to third quizzes, moving to the general quiz, the entertainment entertainment quiz, and the humor quiz mode according to the selected section, and transmitting a quiz usage guide message to the user's telephone terminal; If the user chooses to answer the quiz by pressing the 0 button on the phone, the user provides five questions in a row, and when the user solves all the questions, the point score is calculated and stored in the point management database according to the result of the problem. And transmitting the problem solving result to the user's telephone terminal. In the step of recommending the selection of the quiz type, if the user selects the challenge quiz 4, the challenge quiz voice information challenge quiz start 0 times, the cumulative challenge quiz point inquiry 1 times, challenge quiz permission inquiry 2, Transmitting a challenge instruction 3 instruction message to a user's telephone terminal; When the user executes the Challenge Quiz, the user will answer the Challenge Quiz question consecutively, and if any problem is wrong, the game will be terminated. Storing a quiz point and a challenge quiz point in a point management database when the user meets all of the challenges of the quiz; And When a user requests a challenge quiz point inquiry and challenge quiz permission inquiry accumulated to date by operating a phone terminal, the user can search the accumulated challenge quiz point and challenge quiz permission of the user stored in the point management database to the user's phone terminal. Voice information service member management method characterized in that it comprises a step of transmitting. The method of claim 1, In the step of providing a service corresponding to the main menu selected by the user, if the user selects personal information management number 3 personal information management menu voice information member point lookup number 1, member information management number 2, friend management number 3 Transmitting a guide message to a user's telephone terminal; If the user selects the member point inquiry menu, member point inquiry 1, quiz point inquiry 2, today member point inquiry 3, today quiz point inquiry 4, current member point inquiry 5, current member point inquiry 6 points Transmitting an inquiry menu guide message to a user's telephone terminal; According to the user's selection, the user's points stored in the point management database are read and when the user looks up the member points, the user guides all the member points that the user has acquired. Guiding and guiding the member points that the user has acquired today when the member points are inquired today; If the member information management menu is selected by the user, the member number inquiry 1, password inquiry 2, and password change 3 send the member information management menu guide message to the user's telephone terminal, Searching and changing stored user information; And If the friend management menu is selected by the user, friend number inquiry 1, friend number input and modification 2, registered friend number inquiry 3 friend management menu guide message is sent to the user's phone terminal, and according to the user's selection Voice information service member management method comprising the step of inputting and inquiring the upper recommender and lower recommender number of the user stored in the member information database. The method of claim 4, wherein In the step of inputting and inquiring the top recommender and the lower recommender number of the user, the user selects a menu from among the menu for managing friend number 1, friend number input and modification 2, and number 3 registered friends. Determining whether it has been selected; When the friend number inquiry menu is selected by the user, transmitting a friend number inquiry menu, the individual inquiry 1 to 7, the entire inquiry 8, and the entire input inquiry 9, to a user's telephone terminal; If a friend number inquiry from 1 to 7 is requested by the user, reading the friend number of the user stored in the member information database and transmitting the friend number to the user's telephone terminal; If the user inputs and edits the friend number in the friend management menu by the user, the friend number input and correction message is sent to the user's phone terminal, and the user enters the friend number of rooms 1 to 7 through the buttons on the phone terminal. If so, transmitting the member number entered by the user to each phone number so that the user can hear; If the friend number inquiry menu selected by the user is selected in the friend management menu, transmitting the subordinate recommenders of the user and the total number of the subordinate recommenders stored in the member information database to the user's telephone terminal; And In the case where the search for the complete friend number registered by the user is selected, the method comprises the step of querying the number of the friend number normally registered among the 1 to 7 friends stored in the member information database and transmitting the number to the user's telephone terminal. Voice information service member management method. The method of claim 5, In the step of inputting the friend number, the user can enter the friend number 2 to 7 only if the user enters the first friend, and the first friend is the top recommender number who recommended himself, the first friend is normally entered After that, it is impossible to modify it. If the top referrer who recommended the user has not registered his or her number as a friend first, the input of friend number 1 will fail. In such a case, contact the top referrer who recommended the user and re-enter it. After executing, the voice information service member management method, characterized in that the input of a total of six people from the second to seventh recommendation friend number. A telephone terminal 10 connected to a voice information service company that provides various voice information contents to public users and users registered as members through a public telephone network; A public telephone network (20) operated by a public telecommunications provider and providing telephone exchange service to an unspecified number of subscribers through an exchange bureau; Voice management that provides voice information service to general users and members through the public telephone network 20 by constructing a member management and free / free voice information contents of users who wish to receive voice information service in connection with the Internet. Information service center 30; The Internet 40, which is a network for transmitting and receiving data through remote communication; And Voice information service member management system comprising a client 50 for general users and users registered as members to access the website of the voice information service center 30 and input member information and retrieve service contents. . The method of claim 7, wherein The voice information service center 30 is a user registered as a general user or a member through the public telephone network 20 is connected to the phone terminal 10, a plurality of voice information content stock information, weather, sports, ringtones, native secrets Is connected to the homepage of the voice information service center 30 through the automatic response system 31, which provides users with paid communication services such as four weeks, medical notes, common sense and point-up quizzes with automatic responses. Web server 32 that manages the user information of the users, and guides various voice information service usage guides and procedures through a web browser, and automatically responds to the voice information contents built in a database to the users managed by the membership system. It provides the voice information management system 33, the automatic answering system 31, which is provided to the user's telephone terminal 10 side connected to the system 31, and controls the overall system Voice information database (34) for storing various voice information content and guidance message voice data provided to users through the member information, the member information database (35) for storing the personal information of the user registered as a member, the top recommender and the bottom recommender information, An automatic response service member management system comprising a point management database (36) for managing points acquired by a user registered as a member and a content database (37) for storing periodically updated voice information contents.