KR200201894Y1 - System and method of information searching using telephone - Google Patents

Abstract

The present invention relates to an information retrieval system using a telephone capable of retrieving desired information by connecting a telephone to the Internet, comprising: an information providing server group 60 consisting of a plurality of information providing servers connected to the Internet and providing various information; In the Internet network formed of a user computer group 10 consisting of a plurality of computers equipped with a web browser for connecting the Internet, a plurality of user telephone group 15 for delivering a user desired information by voice; A phone server 25 to which the user telephone group 15 is called and connected; An exchange system (20) for connecting the user telephone group (15) to a phone server (20); A data converter 30 for converting a voice signal transmitted from each user's telephone 15 into text data using a voice recognition technique or converting text data into a voice signal; The system server which grasps the content requested by the user to the phone through the data converter 30, retrieves the information, and transmits the result back to the user phone 15 through the data converter 30 ( 40); It is connected to the system server 40, and consists of a database system 50 for storing user registration information, retrieved information and the like.

Description

System And Method of Information Searching Using Telephone

The present invention relates to an information retrieval system using a telephone, and more particularly, to an information retrieval system using a telephone capable of retrieving desired information by connecting a telephone to the Internet.

In general, the Internet is a system in which a plurality of servers and clients are connected to a communication network to present information, and a user may search for information or provide it to another system or user by using a computer connected to the Internet. .

However, since the information flow only transmits or receives data in a form of data that can be transmitted through the Internet, that is, a digital form that can be recognized by a computer, a conventional protocol is required to navigate the Internet. The information could only be retrieved from a computer equipped with a web browser.

Therefore, in order to search for desired information in the absence of a computer or moving outside, Internet information search was possible only after moving to a place where a computer can be used.

Therefore, there is a need for a system capable of searching for desired information using only a telephone even without a computer.

The present invention is to solve the conventional problems as described above, it is an object of the present invention to provide an information retrieval system using a telephone that can be obtained by searching for the desired information using a general telephone even without a computer connected to the Internet. .

1 is a block diagram for explaining the configuration of an information retrieval system using a telephone according to the present invention.

Figure 2 is a flow chart for explaining the operation of the information retrieval system using a telephone according to the present invention.

Explanation of symbols on the main parts of the drawings

10: user computer group 15: user phone group

20: exchanger 25: phone server

30: data conversion unit 40: system server

50: DB server 52: System DB

54: Member DB 56: Information DB

60: informational server group

In order to achieve the above object, the present invention provides a user computer including an information providing server group consisting of a plurality of information providing servers connected to the Internet and providing a variety of information, and a plurality of computers equipped with a web browser connecting the Internet. An internet network formed as a group, comprising: a plurality of user telephone groups for delivering voice information desired by a user; A phone server to which said user telephone group is connected by calling; An exchange system for connecting the user telephone group to a phone server; A data converter for converting the voice signals transmitted from the respective user telephones into text data using a voice recognition technique or converting text data into voice signals; A system server which grasps the contents requested by the user to the telephone through the data converter, retrieves the information, and transmits the result back to the user telephone through the data converter; It is connected to the system server, and provides an information retrieval system using a telephone comprising a database system for storing user registration information, retrieved information and the like.

(Example)

Hereinafter, the present invention will be described in more detail with reference to the accompanying drawings in which preferred embodiments are shown.

1 is a block diagram illustrating the configuration of an information retrieval system using a telephone according to the present invention, and FIG. 2 is a flowchart illustrating the operation of the information system using a telephone according to the present invention.

The information retrieval system using a telephone according to the present invention, as shown in Figure 1, the information providing server group 60 consisting of a plurality of information providing servers connected to the Internet and providing various information, and a web browser connecting the Internet In the Internet network formed by the user computer group 10 consisting of a plurality of computers equipped with a plurality of user telephone group 15 for delivering the information desired by the user by voice; A phone server 25 to which the user telephone group 15 is called and connected; An exchange system (20) for connecting the user telephone group (15) to a phone server (20); A data converter 30 for converting a voice signal transmitted from each user's telephone 15 into text data using a voice recognition technique or converting text data into a voice signal; The system server which grasps the content requested by the user to the phone through the data converter 30, retrieves the information, and transmits the result back to the user phone 15 through the data converter 30 ( 40); It is connected to the system server 40, and consists of a database system 50 for storing user registration information, retrieved information and the like.

Here, the database system 50 includes a member DB 54 for storing member registration information; A system DB 52 for storing data necessary for operating the system server 40; It consists of an information DB 56 on which information retrieved by the user telephone group 15 is mounted.

The present invention configured as described above works through the following process.

In order to use the system, the user connects to the system server 40 and registers as a member (S 10).

The method of connecting to the system server 40 is registered in advance using the user computer 10 in advance.

The user registered as a user calls the phone server 25 using a telephone anytime, anywhere to request information search by voice (S20).

Thus, the phone server 25 should be set to the calling phone number so that it can be called by the telephone and is connected to the switch 20 of the telecommunications company.

The phone server 25 is connected to the data converter 30, so that the voice signal of the user input through the phone server 25 is converted into text data by a voice recognition technique and transmitted to the system server 40. The system server 40 retrieves the information requested by the user from the Internet and stores the result in the information DB 56 at once (S 40), and simultaneously converts the retrieved information into a voice signal using the data conversion unit 30. By the phone server 25 to transmit to the user's phone (S 60).

Here, the reason for storing the retrieved information in the information DB 56 is to allow the user to check the information again through the computer after receiving the information to the telephone, so that the stored information is the content and information retrieval of the information. The requestor's registration code is matched with the data code and stored.

The user telephone group 15 includes a regular landline telephone and a public telephone, and can also connect the system to a mobile telephone terminal.

In particular, when using a mobile phone terminal capable of transmitting and receiving text messages, there is an advantage that the information search request and the search result reception can be directly transmitted and received as text data.

This is an advantage that the reliability of the information is improved because it blocks the error in the voice-to-text data conversion process by the data conversion unit 30.

On the other hand, since the voice recognition of the user by the data converter is different for each user, the voice recognition rate is improved by separately managing data on the voice property for each user.

In addition, the present invention may be used by the system server 40 to identify frequently used information for each user or to set the information frequently used by the user, using the telephone to the user on the basis of a predetermined time interval or information generation time By transmitting, it can be conveniently used for purposes such as providing stock quotes and weather information.

In addition, by setting a schedule using a computer or the like and informing the user's telephone at a scheduled time, it can be usefully used for schedule management.

On the other hand, while the above embodiment has described a system for searching information by voice using a telephone, it is also possible to search for voice information by a microphone and a speaker of a computer connected to the Internet.

It converts the voice input through the microphone into a text message using the voice analysis program installed in the user's computer and sends it to the server for retrieval of the information, or by converting the text message from the user's own computer into a text message like a normal web browser. Can be used.

This method allows a person who is inconvenient to use the keyboard or a visually impaired person to smoothly search for information using his or her own voice.

Since the information retrieval system using the telephone according to the present invention made as described above can obtain the desired information by searching the Internet information using the telephone, it can be usefully provided periodically for simple contents or schedule management. Provide effect.

In the above, the present invention has been illustrated and described with reference to specific preferred embodiments, but the present invention is not limited to the above-described embodiments and the general knowledge in the technical field to which the present invention belongs without departing from the spirit of the present invention. Various changes and modifications will be made by those who possess.

Claims (3)

In the Internet network formed of an information providing server group consisting of a plurality of information providing servers connected to the Internet and providing a variety of information, and a user computer group consisting of a plurality of computers equipped with a web browser connecting the Internet, A plurality of user telephone groups for delivering voice information desired by a user; A phone server to which said user telephone group is connected by calling; An exchange system for connecting the user telephone group to a phone server; A data converter for converting the voice signals transmitted from the respective user telephones into text data using a voice recognition technique or converting text data into voice signals; A system server which grasps the contents requested by the user to the telephone through the data converter, retrieves the information, and transmits the result back to the user telephone through the data converter; And a database system connected to the system server to store user registration information, retrieved information, and the like. The system of claim 1, wherein the database system comprises: a member DB storing member registration information; A system DB for storing data necessary for operating the system server; And an information DB on which information retrieved by the user telephone group is mounted. The apparatus of claim 1, wherein the user computer comprises: a sound processing apparatus including a microphone for inputting a user's voice and a speaker for outputting a voice; It further includes a voice / text processing system having a function for converting a voice input through the microphone into a text message, and converts a text message into a voice message, so that people who have difficulty using the keyboard can easily search for information. Information retrieval system using a telephone.