KR20020094453A - Goods mediation management system - Google Patents

Abstract

PURPOSE: A system for intermediating a commodity is provided to establish a reliable electronic commerce by performing a guarantee managing business with respect to a secondhand commodity corresponded to a purchase request of a buyer. CONSTITUTION: A storage unit(41) stores information of a buyer and a seller, information of a secondhand commodity capable of being supplied by the seller, information of a secondhand commodity to be purchased by the buyer, information with respect to a form necessary for an intermediation system, information with respect to a guarantee for a transaction of the secondhand commodity, and information for a delivery of the secondhand commodity. A database managing unit(42) manages information stored in the storage unit(41). A commodity selection unit(43) is provided for the buyer to select a wanted commodity in accordance with commodity information stored in the storage unit(41) with respect to secondhand commodity suggested by the seller for a sale. A guarantee unit(45) is provided for a mediator to guarantee a secondhand commodity to be sold by the seller. A mail managing unit(44) transmits contents with respect to a transaction of the secondhand commodity to the buyer and the seller in accordance with a form stored in the storage unit(41). A transaction confirmation unit(46) checks a transaction between the seller and the buyer in accordance with the form stored in the storage unit(41), and checks whether the transaction is terminated normally.

Description

Goods mediation management system

The present invention relates to a commodity brokerage management system on the Internet, and more particularly, to a commodity brokerage management system for brokering and guaranteeing a process for a buyer to select and purchase used goods and prices presented by a seller on the Internet.

In recent years, with the popularization of the Internet, so-called Electronic Commerce, which buys and sells products through the Internet, is rapidly expanding.

The e-commerce, the future shopping market, has been able to easily access e-commerce through the development of computer operating system, and the size of the market is increasing every year because of the cheap direct sales type and the convenience of purchasing regardless of time and place. It is growing exponentially.

Typically, such an e-commerce is to create a home page at an internet shopping mall company that is a seller of a product, a buyer visits a seller's homepage, clicks a product order to be obtained, and enters a buyer's credit card number. By that deal was made.

However, in the case of electronic commerce using the Internet, it is impossible to control because of the nature of the unregulated extensive cyber space, and it is very difficult for the seller to deceive the buyer by using it, and it is very difficult for the buyer to confirm it.

In addition, the conventional electronic commerce has a problem that the buyer can not buy the desired product properly because the buyer should select only the type, price, function, etc. of the product presented on the homepage.

Particularly, in the case of used goods trading through the Internet, there is an advantage in that a good quality product can be traded at a price that can be satisfied, but the trading method has the following problems.

First, the seller or the buyer finds the corresponding product handling site that can be traded on the Internet, and writes the details and contact information between the seller and the purchaser of the product on the related site.

After finding a product that satisfies the mutual conditions, a specific agreement is entered by e-mail or telephone. If the mutual conditions are met, the transaction process is carried out.

If the buyer and the seller live in the same area, the intermediate location is chosen by both parties, meets directly with the parties, and confirms the transaction. The buyer pays the goods and delivers the goods from the seller.

In addition, when buyers and sellers live in different regions, they can go through the process by e-mail or telephone, but they can take a considerable amount of time to distrust each other and conditional presentation. If the transaction is concluded, the buyer will pay the prepayment and the seller delivers the goods by courier or other means of transportation. But fraudulent transactions are rampant in this way. In other words, it is almost impossible to actually verify the identity of the seller (no real name identification, contact details, etc.), and if the registered item is also registered for this preliminary purpose, the buyer will be scammed.

In addition, if the transaction is smooth, but the buyer does not like after receiving the goods, it is not easy to receive a guarantee for the return and refund. In this case, too much time, economic and mental loss is caused by the return and refund process.

If all transactions are done smoothly, there are no problems, but many people are distrustful in dealing with only one person with confidence in each other by e-mail or telephone. Weighted.

An example for a product warranty for the above problems is disclosed in Korean Unexamined Patent Publication No. 2000-0072720.

That is, in the above publication, when a customer receives a product (gift), he or she receives a warranty, and when a refund is processed, the information is recorded by the guarantee system, which affects the quality control of the product, and when the gift is delivered, Disclosed is a system for providing a guarantee on a gift and for giving confidence to the recipient.

In addition, Korean Unexamined Patent Publication No. 2000-0071931 discloses a product guarantee system and method for electronic commerce.

That is, in the product assurance system and method for the electronic commerce, a product transaction act between a plurality of sellers providing various types of goods on the network and a plurality of buyers purchasing the goods provided from the seller and the goods traded therein. In the system that guarantees the quality of the product, a product information database for storing various kinds of information about the general product, an authentication information database for storing information about the authenticated product, and the product information database are used to perform authentication for each product and refer to the authentication result. A product certification unit that updates the authentication information database, receives a product purchase information from a server installed on the seller side, updates the product information database, and processes an insurance registration for the product; Registration An insurance information database for storing the registered insurance information, and a claim processing unit for receiving a claim from a server installed on the seller side and processing insurance online for insurance registered products by referring to the insurance information database, Disclosed is a structure that further improves the reliability of the product and improves the sales volume of the certified product in direct connection with the product's competitiveness.

However, the technique disclosed in the above-mentioned publication No. 2000-0072720 simply issues a warranty issued by the seller for a gift product, and therefore, it is not necessary to return it from the viewpoint of the gift recipient. It does not apply.

In addition, the technique disclosed in the above-mentioned publication No. 2000-0071931 is applied to a new product, and when the buyer's product is different from the certification details, the buyer pays the insurance amount, and the technology disclosed in this publication It is difficult to apply to second-hand goods bought and sold directly by sellers and buyers.

In other words, the technology disclosed in the above publication is a system in which a product intermediary inspects a product to be sold and issues a warranty, or a seller insures and guarantees the product. There is a problem in that it is not applicable to a system for directly selling and selling products.

An object of the present invention is to solve the problems described above, and to provide a product brokerage management system for establishing a secure electronic commerce by executing a warranty management task for the used goods corresponding to the purchase demand of the buyer.

Another object of the present invention is to provide a commodity brokerage management system that performs the brokerage and guarantee of used goods so that distrust caused by mutual transactions of individuals in personal transactions between used parties is facilitated and transactions between buyers and sellers are facilitated. will be.

1 is a block diagram showing a commodity brokerage management system according to an embodiment of the present invention

2A and 2B are flowcharts illustrating a commodity brokerage management method according to a first embodiment of the present invention.

3 is a flowchart showing a commodity brokerage management method according to a second embodiment of the present invention;

Explanation of symbols on the main parts of the drawings

100: buyer system 200: seller system

300: network 400: intermediary system

41: database unit 42: database management means

43: product selection means 44: mail management means

45: guarantee means 46: transaction confirmation means

47: Chat means

The product brokerage management system of the present invention for achieving the above object is a product brokerage management system that brokers the commerce for used goods between the seller and the buyer via a network, and guarantees the sale of the goods, information about the buyer and the seller, the seller Information on used goods that can be supplied by the buyer, information on used goods that the buyer wants to purchase, information on the forms necessary for the brokerage system, information on the guarantee of trading of used goods, and information on the delivery of used goods. Means for storing, database management means for managing information stored in the storage means, product selection means for selecting a product desired by the buyer according to the product information stored in the storage means for used goods presented for sale by the seller, seller Guaranteed by the broker for used goods sold by By means of mail management means for conveying information on transactions of used goods to buyers and sellers in accordance with the form stored in the storage means, and through the mail management means according to the form stored in the storage means And transaction confirmation means for confirming that the transaction has been completed in a mutually desired state.

In addition, in the commodity brokerage management system of the present invention, a chat means for negotiating information and prices on commodities through participation in a chat room of the homepage of the commodity brokerage management system in real time between the seller and the buyer It includes more.

In the commodity brokerage management system of the present invention, the form stored in the storage means includes a commodity receipt, a transaction slip, a commodity invoice, a commodity delivery confirmation, a commodity return notice, a commodity return invoice, a final confirmation letter, and a final decision notice. do.

In addition, in the commodity brokerage management system of the present invention, the buyer pays the purchase price to the broker before the delivery of the goods, and after the broker confirms that the transaction is terminated by the transaction confirmation means, the purchaser excludes a predetermined brokerage fee and shipping fee. Send the money to the seller.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention.

1 is a block diagram showing a commodity brokerage management system according to an embodiment of the present invention.

In the configuration shown in Fig. 1, 100 is made of a personal computer having a function of accessing the Internet, etc., a buyer who can select a desired product by each of a plurality of buyers and propose a price and an option of the product. The system 200 is composed of a personal computer having a function of accessing the Internet, and can transmit information about goods owned by each of a plurality of sellers, and present prices of goods and goods desired by a plurality of buyers. Seller system capable of doing, 300 is a network providing a path for transmitting information between the purchaser system 100 and the supplier system 200, 400 is supported by one or more clients (web) It is an intermediary system as a web server that forms part of.

The intermediary system 400 has a database section 41 for storing data for commerce of used goods, which database section 41 provides information on the buyers subscribed to the system of the present invention, e.g. Buyer member database 411, which stores information on name, social security number, address, etc., information on sellers subscribed to the system of the present invention, for example, seller member database (information on seller's name, social security number, address, etc.) 412), information on used goods that the seller can supply, for example, a product and price database 413 that stores information on the product name, the year of purchase, characteristics, suggested prices, etc., information on the used goods that the buyer wants to purchase. For example, the purchase goods and price database 414, which stores information on a product name, a suggested price, etc., the mediation of the present invention. A form database (415) that stores information about the forms required by the system, such as a receipt for goods, a deposit slip, a bill of lading, a notice of delivery of goods, a notice of return of goods, a final confirmation, a notice of final decision, a notice of return of goods, and the like. ), A warranty database (416) containing information about the warranty provided by the buyer in the transaction of used goods to solve problems such as the return of the goods by defect, to the courier company for delivery of used goods for sale and purchase. A delivery database 417 is stored in which information is stored.

In addition, the intermediary system 400 is a database management means 42 for managing various information stored in the database unit 41, each of the plurality of buyers for the used goods presented for sale by a number of sellers and the sale of goods and A product selection means 43 for selecting a desired product from the price database 413, information on the goods to be delivered to the courier by e-mail the buyer and seller with the result of the mutual selection, for example, a product Mail management means (44) for conveying information on the type, name and residence of the seller, name and residence of the buyer, and the warranty provisions stored in the warranty database (416) by the intermediary system for used goods sold by the seller. Guarantee means (45), and mail management according to the form stored in the form database (415) between the seller and the buyer Participation in the chat room of the transaction confirmation means 46 and the homepage of the system of the present invention to confirm through the means 44 and confirm the mutually desired state through the means of text or voice transmission in real time between the seller and the buyer Chat means 47 for bargaining information and prices on goods.

Although the above-described buyer system 100 and seller system 200 are described as personal computers, the present invention is not limited thereto, and a server to which one or more buyers or sellers are connected may be used.

In addition, as a number of buyer and seller systems, a terminal dedicated to the Internet or a personal portable terminal may be used.

Hereinafter, the operation of the commodity brokerage management system according to an embodiment of the present invention will be described in detail with reference to FIGS.

2A and 2B are flowcharts illustrating a commodity brokerage management method according to a first embodiment of the present invention.

First, in FIG. 2, through the multiple buyer system 100 to purchase the goods desired by each of the multiple buyers, and also by the multiple seller systems 200 to sell their used goods. When the user accesses the Internet by executing a web browser, which is a program for accessing the Internet through the network 300, a web page of a service company (not shown) is connected to a web server of an intermediary system 400 which is a service company. Is displayed (S10).

In order to access the intermediary system 400 of the present invention, the buyer or seller enters an ID and a password of the buyer or seller in a predetermined area displayed on the displayed web page (S11). At this time, after the login step of the buyer or seller, the buyer or seller goes through the step of determining whether the member can receive the service provided by the broker system of the present invention (S12), the service provided by the buyer or seller in the broker system If it is not possible, that is, if the member is not a member registration through a predetermined form (S13), the buyer member and seller's personal information and other information of the buyer member database 411 or seller of the database unit 41 of the web server Store in member database 412.

After determining whether the seller and the buyer are members, the system determines whether the currently logged in member is the buyer (S14), and if the seller is a seller, registers goods and prices to be sold (S15).

The registered product is stored in the sold product and price database 413.

In the case of the purchaser in step S14, the purchase condition, that is, the product to be purchased is registered (S16), and the registered product here is stored in the purchased product and price database 414.

Next, it is determined whether the buyer and the seller want a brokerage transaction (S17).

That is, after the buyer selects the product through the product selection means 43, the seller and the buyer communicate one-on-one through the chat means 47 or the mail management means 44 with respect to the transaction region, price, quality condition, and the like of the product. After reconciliation by mail or telephone call between individuals, the final transaction method is selected when the transaction is confirmed. In the case of direct trading, the trade of goods between both parties is made according to general practice (S18) and ends.

Next, when using the intermediary according to the present invention, upon receipt in the intermediary use column shown on the homepage of the intermediary system, a use transaction receipt is immediately issued to both traders (S19). This receipt is presented in an electronic document, and the contents of the receipt are notified to confirm in advance the contents of the injuries that will occur after mutual transaction conditions, and the commerce is guaranteed by the guarantee means 45.

In other words, the receipt includes, for example, the final price of the product, the preferred bank, mutual contact information, and other options.

The buyer who received the receipt will deposit the total amount including the courier fee, such as the transaction price and the brokerage fee, presented by the seller, to the relevant bank presented by the agency (S20).

Next, when the buyer confirms the payment of the buyer, the broker immediately issues a payment slip in the name of the agency (S21), and immediately after confirming the buyer's deposit, notifies the seller of the receipt of the goods and confirms the date of delivery of the goods. (S22).

Next, when the seller receives the goods invoice issued by the agency, the seller will contact the agency after designating the date when the goods can be served.

The agency informs the courier company of the details related to the goods and the date of receipt of the goods immediately after notifying the seller of the delivery date (S23).

The courier company designated by the brokerage agency according to the delivery database 417 receives the goods from the seller in strict accordance with the specified date when receiving the notification of the date of receipt of the goods, and delivers the goods to the buyer within the general courier transaction date after the seller receives the goods. S24).

The courier company designated by the agency shall submit the goods delivery confirmation, which is a receipt for the goods delivery, immediately after delivery to the buyer (S25).

The buyer shall submit the final confirmation of the purchase of the product in electronic form to the intermediary through the mail management means 44 within one day after confirming the purchase intention, and the intermediary confirms the purchase of the final product and confirms the transaction. The means 46 informs the judge and the buyer of the final decision through the means 46 (S26).

When the buyer decides to purchase the final product, the agency immediately transfers the goods price excluding the brokerage fee and the courier fee to the bank designated by the seller (S27), and the goods and brokerage management according to the present invention are terminated.

Next, a commodity brokerage management method according to a second embodiment of the present invention will be described.

In FIG. 3, the steps up to step S25 are the same as those in the first embodiment, and the description thereof will be omitted.

After delivery of goods, the buyer will request a return if there is no intention to purchase or if there is a defect in the purchased goods (S30).

When requesting a return, the agency writes a document on the buyer's return contents, that is, a reason for the return, and notifies the seller (S31).

If the seller notified of the reason for the return acknowledges the return in accordance with the buyer's decision, the agency immediately issues an invoice for return of the goods to the buyer and the buyer informs the agency of the schedule for returning the goods.

If the seller who received the return notification disagrees with the purchaser's intention, the seller may arrange for the buyer to directly coordinate with each other by e-mail or telephone through the mail management means 44.

However, as a result, if the seller is treated as a return, the broker will return the money to the buyer, and if the seller agrees and wants to trade again, the seller and the buyer will both notify the broker exchange of the new conditions.

In other words, when the buyer requests the return of the prepaid goods, the brokerage agency notifies the designated courier company of the date of notification of the return of the goods to the buyer, and the courier company that receives the notification of the return of the goods acquires the goods on the date specified by the buyer. Issue a delivery certificate to the exchange and deliver it to the seller (S32).

Next, the agency issues a final confirmation letter to both the seller and the buyer, and receives the confirmation signature between the parties (S33), and terminates the operation after completing the remittance of the price of the goods to the purchaser excluding the predetermined fee and the courier fee according to the result. do.

As mentioned above, although the invention made by this inventor was demonstrated concretely according to the said Example, this invention is not limited to the said Example and can be variously changed in the range which does not deviate from the summary.

In other words, in the above embodiment, when the buyer side returns, the work is terminated. However, it is possible to induce the purchase of other products stored in the merchandise and price database 413 at the intermediary.

As described above, the product brokerage management system of the present invention can achieve a reliable electronic commerce by removing the distrust caused by the sale of used goods between the supplier and the buyer.

In addition, according to the present invention, the buyer and the seller can bargain for direct pricing through the chat means 47, and there is no fear that the seller deceives the buyer because the agency guarantees.

Claims (4)

In the commodity brokerage management system for brokering the commerce of used goods between the seller and the buyer through the network and guaranteeing the goods for sale, Information on the buyer and seller, information on used goods that the seller can supply, information on used goods that the buyer wants to buy, information on the form necessary for the brokerage system, and transaction of the used goods. Means for storing information about the warranty, information for delivery of the used product, Database management means for managing information stored in the storage means; A product selection means for selecting a product desired by the buyer according to the product information stored in the storage means for the used goods presented for sale by the seller, Guarantee means guaranteed by the broker for used goods that the seller intends to sell, Mail management means for delivering contents relating to the transaction of the used goods to the buyer and the seller according to a form stored in the storage means; And transaction confirmation means for confirming the transaction fact between the seller and the buyer through the mail management means according to a format stored in the storage means and confirming whether the transaction is terminated in a mutually desired state. The method of claim 1, Commodity brokerage management, characterized in that it further comprises a chat means for bargaining on information and prices of goods through the mutual communication between the seller and the buyer in real time between the chat room of the homepage of the product brokerage management system system. The method of claim 1, The form stored in the storage means is a commodity brokerage management system, characterized in that it comprises a commodity receipt, transaction receipt, commodity invoice, commodity delivery confirmation, commodity return notification, commodity return invoice, final confirmation, final decision notification. The method of claim 1, The buyer pays the purchase price to the broker before the goods are delivered, and the broker confirms that the transaction is closed by the transaction checking means, and then transfers the purchase price to the seller except for a predetermined brokerage fee and shipping fee. Commodity brokerage management system.