KR20020088021A - The Utilization of a Screen Chatting for Professional Internet Business - Google Patents

Abstract

PURPOSE: An expert Internet business using the video chatting is provided to make a customer visiting an expert's site purchase a service and a product from the expert by enabling the expert to suggest a professional and credible opinion for the service and the product through the video chatting at an expert's homepage. CONSTITUTION: The customer connects to the expert's homepage made by a three dimensional space. The homepage is configured like a home or an office. The top, bottom, left and right sidewalls of a room in the homepage space are divided as a grid form. If the customer clicks one grid, a bulletin board, a CF moving image, a video chatting library or a guest book is appeared. The customer selects an introduction profile moving image or a business talk through a video dialogue and searches the product.

Description

The Utilization of a Screen Chatting for Professional Internet Business}

The present invention provides a web housing concept, in which professionals who rent their sites provide professional and reliable opinions about their services and products on their sites on the Internet, so that customers can trust and purchase products. (Business method) on Pinterest. The present invention is a concept that can be used for personal business by developing the existing video chat for use in the business and providing a video service to the profile of the individual and business. The contents of the video are produced in a fun and neat way in CF format. It is considered that the present invention provides a significant effect on both consumers and producers by providing the present invention with a considerable lack of health hazards and guidelines for services and products provided on existing On / Off Line Internet sites (including shopping malls).

Provide professional opinions and experimental results, or their profile and business contents as VODs on the website of experts, and consult with experts through video conversations (medical, legal counseling, etc.), exchange of information, producers, and consumers at the same time. Product reviews and Q & A using the solution provide a place to show everything about services and products so that consumers can trust and trust the site and experts, and furthermore, increase interest through the exchange of information and conversations on common interests. Through the formation of community and experience of using the site and word of mouth through the web, we promote the site promotion-the interaction between the site and the customer, and the circular interaction between the customer and the customer.

1 is a complete flowchart

When a customer enters each professional site (medical practitioner, lawyer, salesperson) to view his profile, business introduction video (CF), or receive professional consultation in the form of video chat, the product registration information will be displayed when searching for related products. . At this time, the VOD listens to the expert's opinion on the product along with the product information. In addition, if the customer wants a detailed description of the product with experts and producers, they can request a videoconference and talk with them.

The present invention is a step in which a consumer enters a professional homepage consisting of a three-dimensional space-on the Internet, but can be three-dimensionally decorated like his home or office-and divides the upper, lower, left and right walls into a grid form in the homepage space taking the form of a room Click to go to bulletin boards, CF videos, video chat archives, guest books, etc. In other words, choose your own business or self-profile video, consult via video chat, search for products, watch VOD profiles, Receiving professional service through video chat form consultation or showing a brief introduction of the product, or through VOD view of the expert's opinion on the product, ensures the reliability and stability of the professional service and product. Put it.

Log in with IDs given to consumers, producers, and experts through video consultations and meetings, and then increase the reliability of the product by sharing objective and subjective views while asking consumers questions about the product.

Objective demonstration of the safety of the product

Resolve questions through direct consultation with experts

Securing loyalty, loyalty and customer's loyalty by providing service that meets customers' needs

A big part in the development of the market to producers who are excellent products and could not prove to consumers

Use of video chat for personal business, facilitating interest and community formation

Claims (3)

Identify the needs and wants of professionals (sales salesmen, lawyers, actuaries, certified public accountants, lawyers, lawyers, etc.) who are members of the Personal Internet Business (PIB) who want to make money through web housing on the Internet. Reflecting the video support system and consumer's desire to create professional and credible opinions on intangible services and products handled by experts and, if desired, consumers have a video conference with experts or producers to form a practical mutual interface. Video chat system that can support Relationship Management. The video support system of claim 1 is composed of CF format or trustworthy promotional message on the web housing site, and the operation means provides the scenario prepared by the head office and edited the video taken by the camcorder. Video system that provides high-level service with Encoding Workstation, Windows Media Services Server, and DB Server for encoding and providing VOD and Live Casting directly on the Internet. The method of claim 1, wherein the video chat production and operation means includes a DB server for storing and managing data, and a chat server for supporting a conversation between experts, producers, and consumers. Video chat system that can do high-level service.