KR20020034269A - A service reservation guidance method using the internet - Google Patents

Abstract

PURPOSE: A method for guiding a service reservation using the Internet is provided to guide a customer in order to carry out the service reservation according to the personal schedule of the customer on the Internet. CONSTITUTION: The service reservation guide system comprises a customer PC(10,12) capable of connecting to a web server(16) through an Internet network(14), a service management server(18) transmitting the service selection initial screen data and the relating detail item selection screen data to the customer PC through the web server and the Internet network in order to make the service reservation easily carry out on the customer PC, a customer information database(20) storing the information of the customer registered to the web site as a member, and a service guide database(22) storing the guide screen data for the service reservation on the customer PC.

Description

A service reservation guidance method using the internet}

The present invention relates to a service reservation guide method using the Internet, and more particularly, to a method for helping to reserve a service related to a customer's personal schedule on the Internet.

Most people manage their schedules using calendars or notebooks. Due to the popularization of personal computers (hereinafter referred to as PCs), many people manage their schedules using software on PCs.

In particular, there are many things that can be serviced using the Internet for many cases registered in the schedule. For example, ticket reservations for business trips, delivery or gift delivery on anniversaries, arrangements and reservations for meeting places, theater ticket reservations for dates, and restaurant reservations for meals.

However, in the case of such services, the service applicant must know the home page name in order to make a reservation through the home page that he / she wishes to schedule. In case of urgent use or not used too often, the home page name must be remembered. I often access other home pages because I can't.

The present invention has been made in view of the above-described conventional situation, and an object thereof is to provide a service reservation guide method using the Internet for guiding a service reservation to be made according to a customer's personal schedule on the Internet.

1 is a configuration diagram of a service reservation guide system using the Internet employed in an embodiment of the present invention;

2 is a flowchart illustrating a service reservation guide method using the Internet according to an embodiment of the present invention.

3 is a diagram illustrating an item for service reservation applied to an embodiment of the present invention.

※ Explanation of code for main part of drawing

10, 12: customer PC 14: Internet network

16: web server 18: service management server

20: Customer Information Database 22: Service Information Database

In order to achieve the above object, a service reservation guide method using the Internet according to a preferred embodiment of the present invention includes a first step of confirming information of a personal schedule from a terminal means transmitted or set through an internet network; And a second process of searching for a category-specific reservation service menu associated with the confirmed personal schedule and transmitting it to the terminal means through the Internet network.

Hereinafter, a service reservation guide method using the Internet according to an embodiment of the present invention will be described with reference to the accompanying drawings.

1 is a configuration diagram of a service reservation guide system using the Internet employed in an embodiment of the present invention, comprising: customer PCs 10 and 12 capable of connecting to a web server 16 via an Internet network 14; The service selection initial screen data and the detailed item selection screen data are transferred to the corresponding customer PC 10 or 12 through the web server 16 and the Internet network 14 so that the service reservation on the customer PCs 10 and 12 can be easily performed. A service management server 18 for transmitting to 12); A customer information database 20 for storing information (eg, name, address, marital status, ID number, password, email address, contact telephone number, etc.) of a customer registered as a member in the service management server 18; And a service guide database 22 for storing guide screen data for service reservation on the customer PC 10 or 12.

Here, the customer PCs 10 and 12 may include data input means such as a keyboard, an electronic pen, a mouse, or a conventional speech recognition software package; Display means such as a video monitor; Audio output means such as a speaker; And a processing means such as a CPU, and incorporates a web-browser.

2 is a flowchart illustrating a service reservation guide method using the Internet according to an embodiment of the present invention.

First, any customer operates his PC 10 or 12 to connect to the web server 16 via the Internet network 14 (step S10).

The web server 16 sends various data (eg, ID number, password, etc.) input by the customer to the service management server 18. The service management server 18 determines whether the currently connected customer is a customer registered as a member based on the input data.

If the customer is not a member (“No” in step S12), the service management server 18 transmits member registration request screen data to the customer's PC through the web server 16 and the Internet network 14. The customer sees the member registration request screen displayed on the monitor of his PC and inputs data for member registration using data input means, and the input signal corresponding to the input data is transmitted to the Internet network 14 and the Web. It is transmitted to the service management server 18 through the server 16. The service management server 18 stores the input member registration data in the customer information database 20 (step S14).

If the customer connected to the web server 16 is a member ("Yes" in step S12), the service management server 18 checks the personal schedule of the customer (step S15). In order to check the personal schedule of the customer, first, the customer is connected through the Internet network 14 and enters information about their personal schedule (date and time, such as business trips, dates, anniversaries, etc.) the service The management server 18 has a method of storing and confirming information on the personal schedule, and when the customer is connected through the Internet network 14, the information on the personal schedule already stored in the PC of the customer is automatically There is a method of receiving and confirming.

Upon confirmation of the customer's personal schedule, the service selection initial screen data including the event related to the personal schedule is transmitted to the customer's PC through the web server 16 and the Internet network 14 (step S16). Accordingly, a predetermined service selection initial screen is displayed on the monitor of the customer's PC. For example, an initial screen is displayed on the monitor of the customer's PC to select a service type to receive a reservation service from among service types such as "date", "anniversary", and "business trip" shown in FIG. do.

The customer selects the desired service type on the service selection initial screen displayed on the monitor of his PC. For example, when the customer selects the "date" menu ("Yes" in step S18), the "date" menu selection signal is transmitted to the web server 16 via the internet network 14.

Accordingly, the web server 16 retrieves the detailed item selection screen data related to "date" from the service management server 18 and transmits it to the corresponding customer's PC via the Internet network 14 (step S20). In this case, the detailed item selection screen data related to the "date" is used by the service management server 18 to automatically find a reservation site according to the "date" event by using an internal search engine and to fill in a personal schedule. It is screen data which receives contents of a restaurant or theater or flower delivery that can be booked, and makes them into one bookable screen list form.

In step S20, a predetermined detail item selection screen is displayed on the monitor of the customer's PC. For example, detailed items such as "meal reservation", "theater reservation", "flower delivery", etc., which are sub-items of the "date" menu shown in FIG. 3, are displayed on the monitor of the customer's PC.

When the customer selects the desired item on the detailed item selection screen displayed on the monitor of his PC (YES in step S22), the corresponding detailed item selection signal is transmitted to the web server through the Internet network 14 ( 16). Accordingly, the web server 16 automatically connects to the home page of the selected detailed item linked to the service management server 18 (step S24). That is, the web server 16 tracks and connects a host name corresponding to the home page of the selected detail item by using the HTTP protocol.

For example, when the customer selects the "meal reservation" sub-item, the submenus "Internet reservation" and "telephone reservation" are displayed on the screen, and the restaurant portal is connected according to the selected menu. Display a list of restaurant phone numbers to make a reservation. And, if the customer selects a "theater ticket reservation" detailed item, the home page associated with it is automatically connected. When the customer selects the "flower delivery" sub-item, the home page or search engine related to the home page is automatically connected in advance.

The customer makes a reservation through the home page for the item selected by the customer.

Meanwhile, in the above-described embodiment of the present invention, the list corresponding to the screen is displayed so as to conveniently schedule the schedule desired by the customer. However, the customer inputs information on a schedule that he / she wants to register (reservation) by accessing the Internet. If you do that, you can handle it automatically.

As described in detail above, according to the present invention, when a customer accesses a specific web site in order to reserve a desired service, the list screen for displaying a step-by-step list of the service according to the personal schedule of the customer can be easily displayed. Reservations can be made without any difficulty, thereby improving customer satisfaction and credibility with that particular website.

On the other hand, the present invention is not limited only to the above-described embodiment, but can be modified and modified within the scope not departing from the gist of the present invention, the technical idea to which such modifications and variations are also applied to the claims Must see

Claims (4)

A first step of confirming information of the personal schedule from the terminal means transmitted or set through the Internet network; And And a second process of searching for a reservation service menu for each category associated with the confirmed personal schedule and transmitting the same to the terminal means through the internet network. The method of claim 1, The reservation service menu is a service reservation guide method using the Internet, characterized in that consisting of a multi-level category. The method of claim 2, And a third process of performing a connection with a specific server providing a service of an item specified in the transmitted reservation service menu. The method of claim 3, wherein The third process is a service reservation guide method using the Internet, characterized in that to track and connect to the host name of the particular server using the HTTP protocol.