KR20020016472A - Sound supporting dealing system - Google Patents

Abstract

PURPOSE: A transaction system through voice support is provided to make a beginner of the Internet and an auction easily perform a dealing by hearing an instruction and an explanation through a voice and characters. CONSTITUTION: A voice supporting dealing system comprises of the Internet(20), a voice supporting dealing server(100) having an auction site performing an auction and a purchasing site performing a sale by offering a voice supporting to a user(10) connected through the Internet, a user connecting to the voice supporting dealing server through the Internet, and a delivery company(30) connecting to the voice supporting dealing server and executing a delivery to the user. The auction site comprises steps of the auction site informing an introduction and a contract with voice, the user selecting an interesting article, the auction site informing the present price of the selected article and the user's maximum price to suggest with voice, the user suggesting the bidding price according to the informed contents, and the auction site informing to input the bidding price again with voice in case of the input price is higher than the highest bidding price.

Description

Voice Supported Trading System {SOUND SUPPORTING DEALING SYSTEM}

The present invention relates to a convenient way for a customer to trade goods on the web through voice support, and more particularly, to an internet transaction system in which auction and purchase of goods through the Internet 20 are performed by a voice support transaction server.

Recently, due to the development of the Internet, e-commerce activities such as various auctions and sales using the Internet are actively progressing. However, the Internet is a rapid cultural change, and those who are not accustomed to it tend to fall behind because they cannot keep up with this trend while the various living foundations are maintained through the Internet.

Also, even for those who use the Internet skillfully, even if the Internet environment is mainly represented by text or picture through the computer monitor, if you do not properly analyze all the information expressed through characters, you may make mistakes in important contents. There is always a risk.

Accordingly, an object of the present invention is that even beginners, such as the use of the Internet and auction, can listen to instructions and explanations at the same time through voice and text, so that goods can be easily traded through the Internet.

In order to achieve the above object, the voice support transaction system according to the present invention is an auction site for the auction and purchase of goods through the Internet, the auction site for auctioning by voice support to the customer connected through the Internet And, it characterized in that it comprises a voice support transaction server having a purchase site for sale by voice support to customers connected via the Internet.

The above objects and various advantages of the present invention will become more apparent from the preferred embodiments of the invention described below with reference to the accompanying drawings by those skilled in the art.

1 is a schematic diagram of a voice support transaction system according to the present invention;

2 is a transaction flowchart of an auction site according to the present invention,

3 is a transaction flowchart of a purchase site according to the present invention.

<Explanation of symbols for the main parts of the drawings>

10: accessor 20: Internet

30: delivery company 100: voice support transaction server

210,310: guide step 220,320: item selection step

230, 330: Price notification step 240: bid presentation step

250: bid determination step 252: bid error notification step

260,360: registration confirmation step 270,370: contact input step

340: step of presenting the purchase amount 380: step of notification of the delivery process

Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings.

1 is a schematic diagram of a voice support transaction system according to the present invention, FIG. 2 is a transaction flowchart of an auction site according to the present invention, and FIG. 3 is a transaction flowchart of a purchase site according to the present invention.

Voice support transaction system according to the present invention Internet (20); Auction site for auctioning by a voice support to the customer 10 connected through the Internet 20, and a purchase site for selling by voice support to the customer 10 connected through the Internet 20 A voice support transaction server 100; A customer 10 connected to the voice support transaction server 100 through the Internet 20; It is connected to the voice support transaction server 100 includes a delivery company 30 that is instructed to deliver to the customer (10).

The auction site is a guide step 210 to announce the main contents of the greetings and terms by voice, and the article selection step 220 to select the goods of interest to the customer 10 while listening to the information announced in the guide step 210 And a price notification step 230 in which the current price of the item selected in the item selection step 220 and the best bid that the customer 10 can present can be announced by voice, and the price notification step 230. According to the present invention, the bidding step 240 of the customer 10 suggests an auction bid and the bidding step presented by the customer 10 in the bidding step 240 is greater than the best bid announced in the price notification step 230. Bid error determination step 250 for determining a; , Blowjob If it is confirmed in the auction decision step 250 that the auction bid is normal, the registration confirmation step 260 for notifying the customer 10 that the bid has been registered and inputting a contact information, and the registration confirmation step 260 According to the confirmation content, the customer 10 has a contact input step 270 for inputting his / her contact information.

In this way, customers who are registered at the auction site after the auction deadline, the successful bidder will be contacted by the contact information entered, and the auction goods are delivered to the delivery company 30.

The purchase site is a guide step 310 to announce the main contents of the greetings and terms by voice, and an article selection step 320 in which the customer 10 selects an item of interest while listening to the information announced at the guide step 310. And a price notification step 330 in which the price of the item selected in the item selection step 320 is announced by voice, and a purchase amount in which the customer 10 inputs a purchase amount of the item according to the contents known in the price notification step 330. Registration confirmation step 360, and a registration confirmation step 360 to announce a voice that the customer 10 is registered to purchase the amount of goods presented in the purchase amount presentation step 340 and the contact information, and registration confirmation Delivery of goods based on the information input by the customer 10 in the contact input step 370 and the customer input step 370 in which the customer 10 inputs his / her contact according to the confirmation in step 360. Voice of how the process works The delivery process notification step 380 is provided.

The goods made through the purchase site is instructed to be delivered to the delivery company 30 and is delivered to the customer 10.

In each of the above-mentioned steps, the contents that must call the attention of the customer 10 in the transaction are announced by voice, so that the customer makes a mistake in the transaction process and the transaction is not made by the customer, or the transaction is performed in a manner that the customer does not want Is prevented.

In the above description, it should be understood that those skilled in the art can make modifications and changes to the present invention without changing the gist of the present invention as it merely illustrates preferred embodiments of the present invention.

As described above, by using the voice support transaction system of the present invention, even beginners, such as using the Internet and auction, can simultaneously listen to instructions and explanations through voice and text, thereby making it possible to easily carry out goods transactions through the Internet.

Claims (3)

In the Internet trading system where the auction and purchase of goods through the Internet 20, An auction site for auctioning by voice support to the customer 10 connected through the Internet 20 and a purchase site for selling by voice support to the customer 10 connected through the Internet 20. Voice support transaction system comprising a voice support transaction server (100) having a. The site of claim 1, wherein the auction site is Guide step 210 for voice announcement of the main contents of the greeting and the agreement, An article selection step 220 of selecting an article of interest to the customer 10 while listening to the known contents in the guiding step 210; A price notification step 230 in which the current price of the item selected in the item selection step 220 and the highest bid that the customer 10 can present can be announced by voice; A bid presentation step 240 in which the customer 10 proposes an auction bid in accordance with the contents announced in the price notification step 230; A bid determination step (250) of determining whether the auction bid presented by the customer (10) in the bid presentation step (240) is greater than the best bid known in the price announcement step (230); A bid error notification step 252 for notifying the customer 10 to re-enter the bid if the auction bid is greater than the highest bid in the bid determination step 250; In the bid determination step 250, if it is confirmed that the auction bid is normal, the registration confirmation step (260) for notifying the customer 10 that the bid is registered and a contact information by voice; Voice support transaction system characterized in that it comprises a contact input step (270) for the customer 10 to enter his or her contacts according to the confirmation of the registration confirmation step (260). The method of claim 1, wherein the purchase site Guide step 310 of the main announcement of the greetings and terms and conditions by voice, An article selection step 320 of selecting an article of interest to the customer 10 while listening to the known contents in the guiding step 310; A price notification step 330 in which the price of the item selected in the item selection step 320 is announced by voice; A purchase amount presenting step 340 in which the customer 10 inputs a purchase amount of the article according to contents known in the price notification step 330; A registration confirmation step 360 for notifying the customer that the customer 10 has registered to purchase the quantity of the goods presented in the purchase amount step 340 and inputting a contact; A contact input step 370 in which the customer 10 inputs his / her contact information according to the confirmation contents of the registration confirmation step 360; Voice support transaction, characterized in that it comprises a delivery process notification step 380 to announce by voice how the delivery process of the goods based on the information input by the customer 10 in the contact input step 370 system.