KR20020000592A - Oder Substitute Total Service - Google Patents
Oder Substitute Total Service Download PDFInfo
- Publication number
- KR20020000592A KR20020000592A KR1020000035248A KR20000035248A KR20020000592A KR 20020000592 A KR20020000592 A KR 20020000592A KR 1020000035248 A KR1020000035248 A KR 1020000035248A KR 20000035248 A KR20000035248 A KR 20000035248A KR 20020000592 A KR20020000592 A KR 20020000592A
- Authority
- KR
- South Korea
- Prior art keywords
- orderer
- order
- telephone
- ordering
- new
- Prior art date
Links
- 230000001413 cellular effect Effects 0.000 abstract 1
- 230000010354 integration Effects 0.000 description 2
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/60—Business processes related to postal services
Landscapes
- Business, Economics & Management (AREA)
- Health & Medical Sciences (AREA)
- Economics (AREA)
- General Health & Medical Sciences (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Primary Health Care (AREA)
- Strategic Management (AREA)
- Tourism & Hospitality (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
본 발명은 현재 주문시스템이 전화와 인터넷으로 분리되어있는것을 통합하여The present invention integrates the current ordering system is separated by telephone and the Internet
관리할 수있는 편리한 서비스 시스템이다.It is a convenient service system to manage.
일반적으로 전화서비스는 주문자가 필요에 의해 주문을 할 경우 각 업소의 전화번를 찾아서 주문을 해야한다. 그리고 서비스및 주문제품에 불만이 있어도 시간이 지나면 잊어버리고 다시 그 업체에 연락하는 경우가 발생 할 수 있다. 그리고 PC통신및 인터넷으로 주문시는 꺼진 컴퓨터를 켜고 BOOTING을 해서 해당 프로그램(통신및 인트넷)으로 접속을 해야 하는 번거러움이 있을 수 있다.In general, the telephone service should be ordered by finding the phone number of each store if the orderer needs to place an order. And even if you are dissatisfied with service and ordered products, you may forget them over time and contact them again. And when ordering via PC communication and the Internet, there may be a lot of trouble to turn on the computer which is turned off and to BOOTING to access the program (communication and Internet).
본 발명은 상기와 같이 전화서비스의 일회성과 인터넷 접속의 번거러움을 해소 하고 주문자의 편리성과 인터넷 주문의 엄청난 선택의 폭을 동시에 제공,관리하는데에 중점을 두는 새로운 서비스 시스템이다.The present invention is a new service system that focuses on eliminating the one-time use of telephone service and the hassle of internet access, and simultaneously providing and managing the convenience of the orderer and the tremendous selection of internet orders.
본 발명은 한개의 대표전화을 통해 대행업체가 주문자의 원하는 사항을 주문대행통합SYSTEM에 입력하므로써 기대치(선주문업체,거리,서비스만족도등)에 부합하는 관련업소에 대행주문을 하고 주문자는 전화및 인트넷상에서 확인을 할 수 있게했다.In the present invention, through the representative phone, the agency enters the order of the buyer's desired information into the order agency integrated system to make an agency order that meets the expectations (pre-ordering company, distance, service satisfaction, etc.) I was able to check in.
아래의 흐름도와 같이As the flow chart below
인트넷주문시: 주문자의 주문사항이 주문대행통합SERVER를 거쳐 해당 업체로 연결되어 업체에서 확인이되면 바로 주문자에게 MAIL이나 휴대폰 문자서비스로 주문 접수사항을 통보하도록 되어 있다.Internet order: When an orderer's order is connected to the relevant company through the order agency integration server and confirmed by the company, the orderer is to be notified of the order receipt by MAIL or mobile text service.
전화 주문시 : 주문자가 대표전화로 주문을 하면 신규및 기존 주문자임을 확인후 신규주문자인 경우 주소및 전화번호,기타사항을 확인하고 기존 주문자인 경우 간단한 확인절차(전화번호,ID)를 거쳐 이미 받았던 제공서비스의 만족도를 확인 후 주문을 신청한다.When ordering by phone: When an orderer makes an order via the main phone, confirm that he is a new or existing orderer, and if he is a new orderer, check his address, phone number, and other matters. After confirming the satisfaction of the service, apply for the order.
주문대행통합SYSTEM에서는 신규 주문자인경우 기대치(업종,거리,서비스만족도등)에 부합하는 몇개의 업체가 DISPLAY됨. 주문대행자는 이를 주문자에게 알려주고 선택할수 있도록 함.In order agency integration system, if you are a new orderer, several companies are displayed that meet the expectations (industry, distance, service satisfaction, etc.). The order agent informs the orderer and allows them to choose.
기존 주문자인 경우는 주문내용의 변경이없을시에는 같은 업체로 주문을 하고 변경사유가 발생 할 경우는 후순위(기대치)및 주문자가 원하는 업체로 변경할 수 있도록 했다.In the case of the existing orderer, if there is no change of the order contents, the order is made to the same company, and if the reason for the change occurs, the subordinate (expected value) and the orderer can change to the desired company.
그리고 업체주문시 발생 할 수 있는 문제(주문거부,사정상의 접수불가 등)에 대해서는 주문자에게 연락 후 타 업체로 변경 신청을 할 수 있도록 했다.In addition, in case of problems that can occur when ordering companies (order refusal, inability to accept the situation, etc.), the orderer can apply for a change to another company.
1. 한 개의 대표 전화로 인해 주문자가 각 업종,업소 별로 관련된 전화번호를 보관내지는 알고 있을 필요가 없음.1. It is not necessary to know whether the orderer keeps the relevant phone number for each industry and business because of one representative phone.
2.본 발명은 주문자의 자료등을 계속적으로 관리하면서 차기 주문시 간단한 구분(전화번호,ID등)으로 주문의 편리성을 제공 할 수 있다.2. The present invention can provide convenience of ordering by simple division (telephone number, ID, etc.) at the time of the next order while continuously managing the orderer's data.
3.주문자의 만족도에 따라 연결 업소의 변경을 할 수 있어 주문자의 선택의 폭을 넓힐 수 있다.3. The connection establishment can be changed according to the satisfaction of the purchaser, thus broadening the choice of the orderer.
4.DB에 구축된 고객및 각 업체의 DATA를 기반으로 향후 가맹점에는 Marketing전략및 서비스 개선에 도움을 줄 수 있다.4.Based on customer's and each company's data built in DB, it can help improve marketing strategy and service in future affiliated stores.
5.본인의 E-MAIL을 직접등록 하는 번거로운 작업을 대신 함으로써 주문자에게 향후 인터넷 사용을 편리하게 하였다.5. Instead of the cumbersome task of directly registering the e-mail of the person, the user can use the Internet in the future.
Claims (3)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020000035248A KR20020000592A (en) | 2000-06-26 | 2000-06-26 | Oder Substitute Total Service |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020000035248A KR20020000592A (en) | 2000-06-26 | 2000-06-26 | Oder Substitute Total Service |
Publications (1)
Publication Number | Publication Date |
---|---|
KR20020000592A true KR20020000592A (en) | 2002-01-05 |
Family
ID=19673847
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
KR1020000035248A KR20020000592A (en) | 2000-06-26 | 2000-06-26 | Oder Substitute Total Service |
Country Status (1)
Country | Link |
---|---|
KR (1) | KR20020000592A (en) |
Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPH1166199A (en) * | 1997-08-19 | 1999-03-09 | Oki Electric Ind Co Ltd | Distributed transaction processing method |
US5970472A (en) * | 1997-05-13 | 1999-10-19 | Fogdog Sports | Performing electronic commerce on the internet providing links from product manufacturers to authorized dealers where the authorized dealer provides a custom order interface for the manufacturer's products |
KR19990078709A (en) * | 1999-07-31 | 1999-11-05 | 김기홍 | Method of vicarious purchase at internet shopping malls |
KR20000030441A (en) * | 2000-02-29 | 2000-06-05 | 허장현 | Many-to-many realtime online order relay system |
KR20010090412A (en) * | 2000-03-25 | 2001-10-18 | 최재인 | method for processing a request for purchasing a good by using a communication network |
KR20010100376A (en) * | 2000-05-01 | 2001-11-14 | 한창호 | Mediate method and system of e-business |
-
2000
- 2000-06-26 KR KR1020000035248A patent/KR20020000592A/en not_active Application Discontinuation
Patent Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5970472A (en) * | 1997-05-13 | 1999-10-19 | Fogdog Sports | Performing electronic commerce on the internet providing links from product manufacturers to authorized dealers where the authorized dealer provides a custom order interface for the manufacturer's products |
JPH1166199A (en) * | 1997-08-19 | 1999-03-09 | Oki Electric Ind Co Ltd | Distributed transaction processing method |
KR19990078709A (en) * | 1999-07-31 | 1999-11-05 | 김기홍 | Method of vicarious purchase at internet shopping malls |
KR20000030441A (en) * | 2000-02-29 | 2000-06-05 | 허장현 | Many-to-many realtime online order relay system |
KR20010090412A (en) * | 2000-03-25 | 2001-10-18 | 최재인 | method for processing a request for purchasing a good by using a communication network |
KR20010100376A (en) * | 2000-05-01 | 2001-11-14 | 한창호 | Mediate method and system of e-business |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
EP1591926A1 (en) | Memorandum system, portable terminal, computer program, recording medium and memorandum information providing method | |
WO2001053991A1 (en) | Reservation/appointment system and method | |
EP2254086A1 (en) | Method and system for recognizing customer by using his mobile phone | |
US20190095536A1 (en) | Method and device for content recommendation and computer readable storage medium | |
US20210027332A1 (en) | Method of operating short-term rental restaurant and persuading users to visit short-term rental restaurant based on profile | |
US8792868B2 (en) | Personalized electronic address book | |
KR100466792B1 (en) | Travel goods plan and sale service system | |
EP1244041A2 (en) | Simplified order-placement and reception processing method and system | |
KR20010084309A (en) | Internet Service System For Informing A Memorial Day. | |
KR20000054313A (en) | local information offer system using transceiver | |
KR20020000592A (en) | Oder Substitute Total Service | |
CN108038733A (en) | One kind integration cut-in method and its system | |
KR20010034984A (en) | Mobile Logistics Service | |
JP6097428B1 (en) | Report creation support system | |
JP2007072981A (en) | Business support method and business support system | |
JP2003030354A (en) | Method, program and system for reserving maintenance | |
KR20200017113A (en) | method of providing information of residual seat | |
KR100691808B1 (en) | A dynamic management method for personal information | |
RU2172013C1 (en) | Method for searching wares in shops by bar code | |
JP2002334145A (en) | Construction support device | |
JP2002279262A (en) | Restaurant vacant seat and reservation information system | |
KR20050073058A (en) | Part-time work intermediation service system based on network and method thereof | |
KR100449559B1 (en) | An ordering system | |
KR20000054841A (en) | Network system using internet | |
KR20010093023A (en) | Sale system and method of travel goods by using internet for agents |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
A201 | Request for examination | ||
E902 | Notification of reason for refusal | ||
E601 | Decision to refuse application |