KR20010111085A - Visit grooming service - Google Patents

Abstract

The present invention by demonstrating the appearance of pets after grooming or after wearing a coordination article on the Internet, letting consumers choose the beauty services or coordination products that are most suitable for their own pets The present invention relates to a method of providing a pet care service to a consumer by sending a pet transport vehicle to a consumer at a scheduled time, receiving a pet, and providing various services to the pet according to a condition reserved by the consumer.

The pet management service providing method of the present invention includes a member authentication step in which a client accesses a pet management service providing server and authenticates membership; A menu providing step of displaying, by the server, a reservation menu to the client when the client is authenticated as a member; A reservation step of selecting and inputting reservation information from the reservation menu displayed by the client and transmitting the reservation information to the server; A reservation storing step of storing reservation information transmitted from the client in a reservation DB of the server; It is made, including.

Description

How to provide pet care service {VISIT GROOMING SERVICE}

The present invention relates to a method for providing a pet beauty service and a veterinary service by making a reservation on the Internet.

More specifically, by demonstrating the appearance of pets after wearing their pets and wearing various coordination products on the Internet, consumers can select and reserve the services or coordination products that best suit their pets. The present invention relates to a method of providing a pet care service.

Particularly, the present invention sends a pet transport vehicle to a consumer at a scheduled time, receives a pet, delivers various services to the pet according to the reserved conditions, and transports it to a place designated by the consumer after the service is completed. It relates to a method of providing a visiting service to take over.

In recent years, electronic commerce is actively used to trade goods and services (services) using a communication network such as the Internet. Among these, e-commerce in the service sector includes ticket reservations such as hotel reservations and tickets, or hair-coordination reservations. As mentioned above, e-commerce in the service sector is very poor. In other words, there are still many fields to be pioneered in the field of e-commerce.

Looking at the surface of the various pet sites that can be found on the Internet in connection with the present invention, it is not only a shopping-mall that sells pet supplies, but a website providing various services such as a veterinary service or a beauty service cannot be found. Occasionally, pet grooming and other web sites may be provided as HTML documents or text documents, but it is not very helpful for pet lovers without specialized skills.

In most cases, pets who are not familiar with how to care for pets are susceptible to stress, and pets whose immunity is compromised by stress are not only susceptible to disease, but can also die. In addition, poorly managed pets can be bothersome and can spread human illness.

On the other hand, according to the investigation by the applicant, there is no website that provides the pet care services by experts worldwide, there is no patent for this.

The present invention shows the after-dressing or after-dressing appearance of the coordination article to the consumer in advance, so that the consumer can easily select a beauty service that best suits the pets he or she has, and at the same time, the selected content is reserved as it is. The purpose of this study is to propose a pet care service providing method so that a professional manager can receive the service later.

In addition, another object of the present invention is to propose a method for providing a pet care service such that a veterinary service such as various surgery, disease treatment, or breeding can be performed at a time desired by a consumer.

In addition, the present invention receives a pet transport vehicle to the consumer at the scheduled time to receive the pet, and provides the pet with various beauty services or veterinary services as required by the consumer, the pet at the desired time again Another object is to propose a method of providing a visiting service.

In addition, the present invention automatically grants a plurality of IDs at the time of membership registration, so that if a consumer registered as a member remembers only one ID, he / she can reserve or order all services provided by the website or access all useful information. Another purpose is to provide a pet care service system.

In addition, the present invention has another object to provide a pet care service system that can provide additional services if the pet needs the service even while the pet is receiving the service.

In addition, the present invention enables the sale and sale of pets through the Internet, can provide a variety of content required for pet management to the consumer, especially pet management that can provide additional services such as pet medical insurance or mileage Another purpose is to provide a service system.

1 is a system configuration diagram according to a first embodiment of the present invention.

2 is a system configuration diagram according to a second embodiment of the present invention.

3 is a system configuration diagram according to a third embodiment of the present invention.

4 is a flow chart according to a first embodiment of the present invention.

5 is a flow chart according to a second embodiment of the present invention.

[Description of Drawing Reference]

100 ... client, 110,210,410 ... CPU,

120,220,320,420 ... communication module, 200 ... pet care service server,

230 Member DB, 235 Member DB Management Module,

240 ... menu DB, 245 ... menu DB management module,

250 ... reserved DB, 255 ... reserved DB management module,

260 ... affiliate DB, 265 ... affiliate DB management module,

300 ... shooting means, 400 ... partner.

Pet management service providing method of the present invention for achieving the above object, Basically, the client authentication step to authenticate the membership by accessing the pet management service providing server; A menu providing step of displaying, by the pet management service providing server, a reservation menu to the client when the client is authenticated as a member; A reservation step of selecting and inputting reservation information from the reservation menu displayed by the client and transmitting the reservation information to the pet care service providing server; A reservation storage step of storing the reservation information transmitted from the client in a reservation DB of the pet management service providing server; It includes.

In the present invention, the client may include a personal computer (PC), a mobile communication means such as IMT-2000, or a conventional telephone. If the client is a mobile communication means capable of a PC or the Internet, the reservation menu may be used. It will be visually displayed to the consumer through a monitor or LCD screen.

However, if the client is a telephone, the reservation menu will be output in the form of a voice message to the consumer via the handset. In addition, the pet care service providing server will be provided with ARS means for receiving the reservation information while outputting the reservation menu by voice.

According to this configuration, since all pet-related services are operated by reservation, the problem of having to wait for a long time in a specific place such as a beauty center to provide a pet management service performed offline can be prevented.

In addition, the present invention preferably, after the reservation storage step, the pet care service providing server service process transmission step of transmitting a video of the pet's beauty service process to the client in real time; A receiving step of requesting the client whether there is an additional work instruction and receiving the instruction in real time; It will additionally include.

Here, the process of providing a beauty service to the pet, for example, the digital image taken by the camcorder is transmitted to the pet care service providing server via a cable, and then the client through the communication module of the pet care service providing server By sending it back to. Accordingly, the client may employ only a PC or a mobile communication means capable of receiving digital images and displaying them to consumers.

According to this configuration, even if the pet is receiving a reserved beauty service or after receiving the reserved beauty service, the consumer may instruct additional work or request a new service that is not reserved.

In addition, the present invention is a reservation approval step of notifying whether the reservation is possible to the client by comparing and searching the reservation information stored in the reservation DB and the reservation information transmitted from the client before the reservation storage step; Is added.

In addition, the present invention more preferably, in the previous step of the member authentication step, the client registration step of accessing the pet management service providing server and registering as a member; At least one member ID and / or customer care number is automatically generated when the client registers so that the client can be authenticated by the pet management service providing server even if only one of the clients registered as members in the member registration step is inputted. ID issuing and generating step; Will be added.

According to such a configuration, if only one of the ID or customer management number given at the time of registration is allowed access to various information from the reservation, from the consumer's point of view to easily log in to access the pet management service providing server of the present invention There are advantages to it.

In addition, according to the present invention, a cyber production step of virtually directing the appearance of pets before and after the beauty service may be added to the after step of the menu providing step.

According to this configuration, the pet can be shaped as desired by the consumer.

On the other hand, the pet management service system of the present invention, most simply consists of a client and a pet management service providing server that is exchanged various information about pet management through such a communication network in the state connected to the Internet network or a general telephone network.

Here, the pet management service providing server almost has a member DB, a reservation DB and a menu DB, and modules for managing the DBs are mounted in the pet management service providing server.

Personal information, ID and mileage information of a consumer registered as a member may be recorded in the member DB, and existing member information may be modified by the member DB management module.

The reservation DB may store reservation information transmitted from the client, and reservation information previously stored by the reservation DB management module may be modified.

The menu DB stores a reservation information setting page for allowing a client to specify a service list, a reservation date, and a pet's takeover place, and the contents of the reservation information setting page are automatically controlled by the menu DB management module. can be changed. Here, the contents of the above-mentioned reservation information setting page may be changed by the server administrator directly inputting, but preferably, the menu DB management module automatically extracts and updates the changed contents uploaded from the affiliated company. When the information change of the page is automatically performed by the menu DB management module, an affiliate DB and an affiliate DB management module are additionally required to handle various information of affiliates.

In addition, the pet care service system of the present invention is characterized in that a video recording apparatus such as a camcorder is additionally installed.

The video recording apparatus may be installed in a store, a center, or a veterinary hospital where a service is usually performed.

According to this configuration, the service process is transmitted to the client in real time, so that the service is inadequate or additionally requested from the remote location can be provided immediately.

Hereinafter, with reference to the accompanying drawings, it will be described in detail the configuration and operation of the pet care service providing method and the pet care service system that enables it according to the present invention.

Pet management service system of the first embodiment

1 is a system configuration diagram according to a first embodiment of the present invention.

In the figure, the pet management service providing server 200 of the present embodiment, the CPU 210, the communication module 220, the member DB 230, the member DB management module 235, the menu DB 240 ), A menu DB management module 245, a reservation DB 250, and a reservation DB management module 255.

Among these, the CPU 210 controls each of the above-described components 220, 230, 235, 240, 245, 250, and 255, and the communication module 220 forms a signal transmission path with the outside. Here, as the communication module, a general modem or a LAN card for enabling high speed internet may be used.

The illustrated member DB 230 stores IDs, passwords, customer numbers, and the like of each client registered as a member, and also records personal information and mileage information of the consumer. The member DB is managed by the member DB management module 235 shown in the figure.

The menu DB 240 stores a list of services that can be provided by the operator of the pet management service website, a charge system for each service, and a time schedule that can be reserved, and the menu DB management module controlled by the CPU 210 ( 245), the list of services, etc. is revised and updated.

In the reservation DB 250 shown, reservation information transmitted from the client 100 is stored and the reservation information is managed by the reservation DB management module 255.

The reservation information is automatically generated by selecting a type of a service and a reservation time and / or a reservation location to be provided by the client on a menu selection page displayed on the monitor of the client. The reservation information is later pushed to the pet care service providing server 200 through the confirmation of the client.

Here, reference numeral 110 denotes a CPU on the client side, and 120 denotes a communication module on the client side.

On the other hand, the term "managed" of the terms used in the present embodiment is any one that records new data in a specific DB, deletes existing data from the DB, or changes the content of the previously input data. It is defined as a term meaning an action.

1 and 4, the operation relationship of the pet care service system according to the present embodiment and the data processing procedure between the components will be described.

First, the client 100 runs a web browser to access a web-site providing a pet care service through the Internet, and then logs in from the main page of the web-site to receive a member authentication (①) ( S1: Membership certification step).

In the member authentication step (S1), when it is confirmed that the client is not a member, the pet management service providing server 200 transmits a new member registration page with a message that the client is not a member to the member. Encourage subscription.

When the client 100 registers as a new member by inputting personal information and the like on the new member registration page (S2: membership registration step), the personal information transmitted from the client communicates with the pet management service providing server 200. The module 220 is transferred to the CPU 210 and stored in the member DB 230 through the member DB management module 235 controlled by the CPU 210.

In this case, the CPU 210 may generate the ID and password requested by the client 100 and store the ID and password in the member DB 230 along with the personal information, and manage the ID and the customer according to the rules set by the web-site administrator. The number may be collectively generated and stored in the member DB 230 together with the inputted personal information. In the latter case, the client 100 should be notified of the ID and the customer management number (S3: ID issuance step).

If, in the member authentication step (S1), the pet management service providing server 200 retrieves the member information stored in the member DB through the member DB management module 235, the member received from the client If there is member information that matches the information and is authenticated as a member, the pet care service providing server 200 transmits a reservation menu to the client 100 (S4: reservation menu providing step).

The reservation menu provided in the reservation menu providing step (S4) includes a list of services that can be provided by the web-site operator and a list of charges (rates of charges) and reservation times and / or locations. Alternatively, the client may input a form by themselves, and the list may be displayed on one screen or separately on separate screens sequentially displayed.

The reservation menu is extracted or called from the menu DB 240 by the menu DB management module 245 controlled by the CPU on the server side, and the communication module 110 on the server side and the communication module 110 on the client side. Is displayed on the screen of the client (2).

Thereafter, the client 100 selects various reservation conditions from the reservation menu or inputs the reservation information by itself, and then transmits this reservation information to the pet care service providing server 200 to apply for reservation. S5: Reservation step: ③).

The reservation information transmitted from the client is stored in the reservation DB 250 through the reservation DB management module 255.

On the other hand, if it is necessary to cancel the reservation or change the reservation conditions for various reasons before the arrival of the reservation time, the client accesses the pet care service providing server through the above-described process, The reservation information may be searched and called and modified, and such technical matters are extremely easy for those skilled in the art, and thus detailed description thereof will be omitted.

Pet management service system of the second embodiment

2 is a system configuration diagram according to a second embodiment of the present invention.

In the figure, the imaging means 300 is further applied to the system of the present embodiment together with all the components of the first embodiment. This embodiment illustrates a case in which the photographing means is directly connected to the pet care service providing server. A normal camcorder may be used as the photographing means. On the other hand, the photographing means is installed in, for example, dog beauty care center.

According to this configuration, the process of providing the service to the pet is photographed by the photographing apparatus 300 and transmitted to the pet care service providing server 200 and then the client (through the communication module of the pet care service providing server ( 100). Thus, even after the pet is receiving or receiving a reserved service, the consumer may request another service or issue additional work orders.

Here, reference numeral 320 denotes a communication module on the photographing apparatus side.

Pet management service system of the third embodiment

3 is a diagram illustrating a system configuration according to a third embodiment of the present invention. As shown in the drawing, the affiliate 400 is added to the system of the first embodiment.

The affiliated company 400 may include a company that provides a beauty service, such as a dog beauty salon, a company that provides a veterinary service, such as an animal hospital, a company that manufactures and sells various supplies.

On the other hand, if the affiliate is added as a subject constituting the pet management service system of the present invention, the pet management service providing server 200, the affiliate DB (260) that stores the member information of the affiliate and the affiliate DB Affiliate DB management module 265 is added, and the photographing apparatus 300 as mentioned in the second embodiment is installed at the affiliated store or the like.

Here, reference numeral 410 is a CPU of the partner side, 420 is a communication module of the partner side.

Hereinafter, with reference to the accompanying Figures 3 and 5, the operational relationship of the pet care service system according to the embodiment and the data processing between the components will be described.

In the present embodiment as in the first embodiment, the client 100 first runs a web-browser to access a web-site providing a pet care service through the Internet, and then logs in from the main page to authenticate a member (①). Received (S1: membership certification step).

At this time, the client confirmed as not a member in the member authentication step (S1) is logged in again by going through the member registration step (S2) and ID issuance step (S3).

Subsequently, the pet management service providing server 200 transmits a reservation menu to the client 100 authenticated as a member through S1 or S1 to S3 (S4: reservation menu providing step).

The client 100 receiving the reservation menu completes the reservation information by selecting or inputting reservation conditions from the displayed reservation menu, and then transmits the reservation information to the pet management service providing server 200 to make a reservation request. S5: reservation step).

Thereafter, the reservation information transmitted from the client is checked whether or not the reservation time overlaps with the reservation information of other customers stored in the reservation DB 250 (S7: reservation approval step).

The reservation information approved in the reservation approval step (S7) is stored in the reservation DB 250 by the reservation DB management module 255 controlled by the CPU 210 of the server side (S6), and the result and / or reservation Information is notified to the client in the form of a message. If the reservation is not possible in conjunction with the reservation time of another customer, the pet management service providing server 200 notifies the client of the reservation time zone with a message requesting the change of the reservation time, and invites the user to request the reservation again. .

In addition, when requesting a service requiring a high degree of expertise and equipment, such as a veterinary service, the reservation may be notified later.

On the other hand, if a message requesting a change in the reservation time is repeatedly transmitted several times, the client may be reluctant or log-off the visitor of the web site, so the pet care service providing server provides the above menu. In step S4, a time schedule that can be reserved may be provided first. And, such a part may be easily achieved by those skilled in the art even if not described in detail herein.

In this embodiment, between the reservation step (S5) and the reservation approval step (S7) is provided with a cyber stage (S8) that virtually shows the state when the service is provided as the reservation request according to the conditions entered into the client We are again confirming that we will make a reservation. With this procedure, we will be able to provide services that consumers are satisfied with without trial and error.

Here, the images provided in the cyber production step (S8) may include a state in which coordination items such as clothes or accessories are worn on a pet such as a dog or a cat, or after cutting or dyeing hairs. Is stored in a DB in the form of a still picture or video, and transmitted to the client whenever a request is made from the pet care service providing server.

Thereafter, the pet care service providing server 200 periodically compares the reservation time with the current time, and when the difference comes within a set range, for example, when the difference between the two hours is 1 hour-to the server administrator. You will be notified of this and will be sent a pet carrier to your reservation.

After that, the pets that are handed over by the consumer are transported to the animal hospital or dog beauty center, which are affiliated with the affiliated vehicle by the transport vehicle, and receive the reserved service there. In the case of a service requiring active instruction or participation, the service process is transmitted to the client in real time through a photographing apparatus installed in the affiliated store or the like (S10: service process transmission step).

The client further instructs the requirements on-line if the service is insufficient or wants to receive another service while observing the transmitted video, and the process is completed by repeating this process.

On the other hand, the pet care service system of the present invention, in addition to the above-described functions, web-issue issuance function and mileage service function provided by the normal web-site, the goods purchase service function through the shopping mall and insurance service functions such as medical insurance for dogs And the like. And such additional service function can be easily achieved by known IT technology.

Here, the technical idea of the present invention is not limited to the above-described embodiments, and may be modified to reflect various matters which are extremely easy for those skilled in the art. Combination with well-known Internet technologies not mentioned in the present specification may be applied to the present invention. It should be recognized that it is included in the protection scope of.

The present invention, for example, by implementing a breeding style or accessories wearing style and other post-service appearance on the Internet-web, so that consumers can make a three-dimensional judgment before service reservation or purchase of goods. This has the advantage that more satisfactory results are obtained.

In addition, the present invention, by sending a pet transport vehicle to the consumer at the scheduled time, the pet is delivered and then provides various services to the pet according to the reserved conditions, and after completion of the service carries the pet to the place specified by the consumer There is an advantage to maximize the convenience of consumers by providing a handed over visit service. And such a concept of visiting service has not been implemented at home and abroad.

In addition, the present invention is expected to be able to attract consumers' attention in the growing pet-related industry by maximizing customer satisfaction by providing an automatic reservation function and a visit service that the conventional pet site did not provide. In addition, the franchise business aimed at generating high profits will continue.

Claims (5)

A member authentication step in which the client authenticates the membership by accessing the pet management service providing server; A menu providing step of displaying, by the pet management service providing server, a reservation menu to the client when the client is authenticated as a member; A reservation step of selecting and inputting reservation information from the reservation menu displayed by the client and transmitting the reservation information to the pet care service providing server; A reservation storage step of storing the reservation information transmitted from the client in a reservation DB of the pet management service providing server; Pet care service providing method comprising a. The method of claim 1, After the reservation storage step, the pet care service providing server is a service process transmission step of transmitting a video of the pet's beauty service process in real time to the client, and requesting whether the client has additional work instruction And pet receiving service characterized in that the receiving step is added to receive instructions in real time. The method according to claim 1 or 2, In the previous step of the reservation storage step, a reservation approval step of notifying whether the reservation is possible to the client by comparing and searching the reservation information stored in the reservation DB with the reservation information transmitted from the client is added. How to provide pet care services. The method of claim 3, In the previous step of the member authentication step, the member registration step of the client accesses the pet management service providing server to register as a member, and the pet management service providing server to the client registered as a member in the member registration step, The method of providing a pet care service, characterized in that an ID issuance step of automatically generating and assigning a plurality of member IDs and / or customer numbers to enable member authentication with any one input is added. The method of claim 3, After the menu providing step, the cyber management step for virtually directing the appearance of the pet before and after the service, characterized in that the pet management service providing method.