KR20010099512A - Automatic method of financial business workflow integration and integration channel workflow on web - Google Patents

Abstract

The present invention can be configured as a component of an enterprise-wide financial workflow by plugging and plugging and distributing conventionally dispersed applications and integrating web-based integrated channel operations (tele, CRM, When the system is developed only by the intuitive modeling, the web-based integrated channel business and enterprise financial business automation method is automatically integrated into the enterprise application integration (EAI) of the present invention and constitutes one element of the enterprise financial workflow. Regarding, the configuration step (S100) of the activity (Activity), the business process development and application step (S200), the web-based user workplace (Workplace) setting step (S300), the business process execution step (S400) ), And management and analysis of the enterprise workflow (S500).

Description

AUTOMATIC METHOD OF FINANCIAL BUSINESS WORKFLOW INTEGRATION AND INTEGRATION CHANNEL WORKFLOW ON WEB}

The present invention relates to a web-based integrated channel business and a method for automating enterprise-wide financial business. More specifically, the present invention relates to a method of enterprise-wide financial workflow by plugging and plugging and distributing a conventional scattered application. It can be configured as a single element, and if a web-based integrated channel business (tele, CRM, loan, etc.) system is developed by intuitive modeling only, it is automatically integrated into the enterprise application integration (EAI) of the present invention and is a company-wide financial work. The present invention relates to a web-based method for automating integrated channel business and enterprise finance business to be configured as one element of a flow.

The current financial business environment is changing rapidly, diverse channels and customer needs are increasing, and the barriers between financial sectors are disappearing. Therefore, the financial business system requires that all business activities within financial institutions, such as customer response / customer relationship management, risk / revenue management, product development / marketing, management strategy / decision-making, be integrated organically for the leading financial business. The need for integration has been recognized (see FIG. 1).

However, the conventional financial business integration has been developed and maintained by scattering the work within the company, and therefore, mutual compatibility and standards have not been secured, and another separate effort is required to solve this problem. There is a problem that a lot of cost, manpower, and time are invested in establishing a computerized environment according to the work procedures, and in particular, more effort is required for maintenance.

For example, in the loan system, for example, the existing loan system requires a point-to-point development effort in order to group the scattered unit operations throughout the enterprise, and the teller, which is a unit service constituting the loan system. In order to connect the loan processing business, CSS system, payment system, and bill processing, a separate system that integrates each system must be configured. However, the system developed in this way has a very slow and limited problem of immediate modification or response when the business strategy is changed from an enterprise perspective.

In addition, the channel service operated in the conventional client / server (C / S) environment includes the financial accounting business that handles the main business such as deposit and withdrawal, transfer / document processing, journaling / tense, and customer consulting / information and sales / marketing automation. It can be divided into the customer relationship management task that handles the task and other information tasks (the existing information system task).

However, since such a conventional channel work area operates in a C / S environment, much effort has been required to install and maintain these work environments. For example, a business program for deposit and withdrawal, a work program for viewing customer information, a customer counseling program, an information inquiry program, etc., is dealt with by one customer, and so many programs are installed on all operator PCs (terminals). When these programs were needed, they had to start anew and move through several screens.

Therefore, in the modern financial environment where the customer channel is diversified and the customer needs customized service, such a slow work process and distributed business programs are not possible to respond quickly, and to maintain it, it is installed on all distributed PCs. There is an uncomfortable problem that must go through the process of modification, modification, etc., and the necessity of web-based integrated channel work is emerging to solve this problem.

Accordingly, the present invention is to solve the above-mentioned conventional problems, the object of which is to plug and play the existing scattered applications as a component of the enterprise-wide financial workflow. In addition, if a web-based integrated channel business (tele, CRM, loan, etc.) system is developed by intuitive modeling only, it is automatically integrated into the enterprise application integration (EAI) of the present invention and is a part of the enterprise-wide financial workflow. It is to provide a web-based integrated channel work and enterprise finance business automation method to be composed of the elements.

1 is a view showing a comparison between the concept of the integrated financial development environment and the conventional financial business development environment.

2 and 3 is a block diagram showing a business architecture and a solution architecture to which the present invention is applied.

4 is a block diagram of a software program for implementing the present invention.

Figure 5 is a process diagram showing a web-based integrated channel business and enterprise finance business automation method according to the present invention.

<Description of the symbols for the main parts of the drawings>

10: Integrated Channel Business Development Program

20: Application Integration Development Program

30: Workflow Integration Program

40: EP Development Program

Features of the web-based integrated channel business and enterprise finance business automation method according to the present invention for achieving the above object,

Web-based financial front for financial backbone operations such as deposit and withdrawal, transaction processing, journaling / tense, customer relations management such as customer counseling / information, sales / marketing automation, and other informational tasks. Developed as a front office package, it is a meta file in XML / HTML / Text format that is stored in an integrated RDBMS table so that it can be reused, modified, and connected and operated in an integrated channel business system. and; Development of custom adapter and configuration of unit task consisting of reuse and integration function of existing unit task that integrates existing application to web based by plug and play method by connecting data type of various web and C / S applications. Steps; Activity abstraction with roles (persons / agents), actual tasks (components / applications), and attribute information, creating workflow charts for activities and subprocesses, sequential routing, parallel routing, or The business process development and application stages that set routing in the conditional routing method and apply the engine by matching the actual organization model and role (by individual, group, etc.), The worklist is integrated in the EP (Enterprise Potal) of the person in charge, and the worklist is displayed on the EP through possible ways such as mandatory and conditional display, and new activities (EP, instance messaging, email, mobile) Web-based user workplace setup stage that delivers, and real-time message / data transformation and events according to predefined Messaging Rule. Data Transformation process of real-time transformation of XML message) is performed first, and according to routing options such as Multi-Casting, UniCasting, Broad-Casting, Conditional Routing or Time Option routing, Channel <-> BackOffice, BackOffice <- > Channel, Channel <-> BackBone (Mainframe / RDBMS), Channel <-> Channel, Enterprise <-> Enterprise performs data routing.Integration Engine, Transaction, Process Runtime Engine of Processes and MiddleWare The business process execution stage, and the monitoring function for managers and managers to monitor company-wide, departmental, task, and individual work progress, identify the improvement direction of the current process, and identify the cause of problems when they occur. Auditing analysis of process, EP access statistics and providing reports, statistics, etc. of company-wide, departmental, task-specific, and individual task performance results. Information management) comprises a step-by-step management, analysis of the enterprise workflow consisting of (S500).

Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings.

2 and 3 is a block diagram showing a business architecture and a solution architecture to which the present invention is applied.

In addition, Figure 4 is a block diagram of a software program for implementing the present invention, Figure 5 is a process diagram showing a web-based integrated channel business and enterprise financial business automation method according to the present invention.

As shown in FIG. 5, the present invention provides a configuration step S100 of activity, a business process development and application step S200, a web-based user workplace setting step S300, and the like. , Business process execution step (S400), and enterprise-wide workflow management, analysis step (S500).

The composition step (S100) of activity consists of financial terminology such as deposit and withdrawal, pre / book processing, journaling / tense, and customer relationship management such as customer consultation / information and sales / marketing automation, and other information Develop information-based tasks that perform tasks as a web-based financial front office package, but save them in an integrated RDBMS table as metafiles in XML / HTML / Text format for easy reuse and modification. A function of developing a new unit task to be connected and operated in a network; It consists of reusing and integrating the existing unit business that integrates the conventional application by web based plug and play method by developing custom adapter and connecting data types of various conventional web and C / S applications.

In addition, when selecting a platform in the development stage of the new unit business, in the case of OLTP work, it is applied to the OLTP Type of the EAI platform, and when configured as other web applications, it is applied to the Enterprise Java Beans (EJB) Type of the EAI platform.

In addition, the unit task development procedure of the development stage of the new unit task is preferably made of the procedure of modeling, screen map creation, transaction configuration, application of platform selection, and runtime test.

In addition, the configuration step of the unit service is implemented by the integrated channel business development program (10).

The business process development and application step (S200) performs activity abstraction with role (person / agent), actual task (component / application), and attribute information, creates a workflow chart of activities and subprocesses, and sequential delivery. Set Routing by Routing, Parallel Routing or Conditional Routing and apply it to the engine by matching the Organization Chart with Role (by individual, group, etc.). .

In addition, the business process development and application step (S200) is preferably implemented by the application integration development program (20).

In the web-based user workplace setting step (S300), the worklist is integrated into the EP (Enterprise Potal) of the person in charge of the organization chart. It sends a new Activity (EP, instance messaging, email, mobile, etc.) to the person in charge.

The business process execution step (S400) first performs a data transformation process for real-time message / data transformation and real-time transformation of events (mainly external XML messages) according to a predefined messaging rule, and performs multi-casting, unicasting, Channel <-> BackOffice, BackOffice <-> Channel, Channel <-> BackBone (Mainframe / RDBMS), Channel <-> Channel, Enterprise <-> depending on routing options such as Broad-Casting, Conditional Routing or Time Option Routing It performs data routing between enterprises, and processes and integration engine between MiddleWare, transactions, and process runtime engine run actual processes.

Management and analysis of enterprise-wide workflow (S500) is a monitoring function for managers and managers to monitor company-wide, departmental, task-specific, and individual work progress, identify current process improvement directions, and identify causes when problems occur. It consists of auditing information function that analyzes internal and internal processes, EP access statistics, and provides company-wide, departmental, task, and individual reports on business performance results and statistics.

According to the present invention, each unit task can be componentized to participate in an enterprise-wide workflow, and the component unit tasks are immediately applied enterprise-wide through relocation and change on the screen. In addition, you can easily create a company-wide workflow by simply operating the mouse and entering simple information on the workflow chart screen, and you can easily set roles, responsibilities, and permissions for each task, enabling intuitive and easy workflow development and application. Do. In addition, the present invention can quickly develop and componentize new channel services, and provide innovative functions to operate as parts of EAI as soon as the financial integrated channel services are rapidly developed in an intuitive GUI form. In addition, it is a function that supports the channel business development and integration of existing business for the first time. When developing a new channel business, the self-development should be developed through a series of processes such as business analysis, development planning, manpower composition, and development. In the case of package mapping, there were many problems because of the limitations and dependencies of customization. In addition, in the case of the existing enterprise-wide workflow integration, in order to integrate the channel business system developed in this way, a separate EAI solution has to be established and a complicated process for connecting is required. Therefore, it was very difficult and difficult to connect with EAI (adapter development, data mapping, etc.). However, the present invention can implement a standard channel business environment of finance with easy and simple configuration only, and the integrated channel business environment thus developed can be applied to the InterChannel EAI as a part of automatic integration and enterprise-wide workflow without any additional process.

The present invention provides the first web-based integrated channel work environment development. Each channel-specific work system developed through the present invention operates on a web basis. Web-based business systems and customer relations that are handled at branch offices, the Internet, mobile devices, and automation devices all operate on the web. In addition, business data of each of these channels are integrated and processed by the web-based channel server. Through this, transaction information, customer relationship management data, and log analysis can be processed, stored, and analyzed consistently and integrally. Therefore, this web-based system can realize flexible availability in various channels, cost reduction of maintenance, and integrated customer relationship management. The domain of integrated channel services supports all major customer channels, as well as supporting financial backbones, customer relationship management, and other informational tasks (formerly informative). For example, sales offices: support for the development of the integrated channel business environment of Teller, Internet / mobile: support for the development of customer self-service environment, automation equipment, CD / ATM: support for the development of customer self-servece environment, etc. Tasks developed and processed in various channels are integrated and processed in the same task type.

The present invention provides business development automation from presentation to business logic. For the existing channel business development, we developed in the distributed development environment such as business analysis / modeling (CASE tool) tool, graphic design tool, HTML editor, Java development tool, EJB tool, etc., and then went through unit testing and integrated testing. Substantial time and expense were required for business analysis and development, and post-development maintenance was very time-consuming and expensive. According to the automation of integrated channel business development according to the present invention, a high-level channel business development tool that does not require a separate development process is provided, and the work environment development is completed only by modeling with a high-level iDev @ Tool of a parameter-driven structure. No development tools are needed. In addition, as the automation of presentation and business logic development, the channel metafile is automatically generated when modeling is completed, that is, the business logic such as communication, data input / output, transaction processing, etc. is automatically generated. The file is automatically channeled by the run-time engine. Therefore, the business developer completes the integrated channel work only by modeling.

The present invention provides an advanced parameter driven RAD tool function. Consists of the parameter-driven application development structure of the present invention, and generates a transaction metafile of the application in various standard formats with a high-level parameter driven system of an object-oriented structure. Business developers can design front office tasks of financial sectors with only Drag & Drop / Click & Check in GUI environment. Basically, you can make a quick screen composition by providing a common screen composition frame. You can create various form objects by dragging & dropping with a mouse. It also allows you to set various parameters and properties for the created screen and form objects. That is, it is a high level PD-RAD Tool that does not require low level hard coding at all. The created screens and objects are stored in a database, which can be generated as metafiles in text script, HTML, and XML format to configure the application in various ways. In the present invention, the generated meta-file is run-time after outputting the real-time screen through a web browser.

The present invention provides an EP development function for a web-based enterprise-wide Workplace. In the case of a general website, users of an intranet / extranet in an enterprise start an in-house business through an enterprise portal (EP), just as users start a search or personal information management using a portal site such as Yahoo. . The present invention allows the creation of a portal page that optimizes C / S applications, Web applications, various in-house information and documents, management information, etc. in individual or group units. In addition, the present invention provides a single-sign-on (SSO) implementation function integrated with EP / EAI. EP portal site based on the EAI of the present invention is combined with the SSO (Single Sign On) function to use the login process for a variety of applications without a single re-login at the beginning to realize a simpler and safer work environment.

In addition, the present invention provides an integrated and flexible EAI development environment. It provides Cusom Adapter development tool for existing legacy application or in-house application. It supports data mapping, transformation rules and application integration through design tools.

The present invention is not limited to the above-described embodiments, and various modifications can be made by those skilled in the art without departing from the gist of the present invention as claimed in the claims. Such changes are intended to fall within the scope of the claims set forth herein.

As described above, according to the web-based integrated channel business and enterprise financial business automation method according to the present invention, in the existing work environment, each task has been developed and maintained, and the tasks that need to collectively execute each task are integrated. In the case of (for example, CRM, lending system), another system had to be developed, maintained, and repaired by using a point-to-point method. However, using the present invention, integrated channel work and back office work used in the financial system are used. By converting all the systems in the database stage into parts and using them organically, it is possible to innovatively reduce the cost, time and labor of development, maintenance and repair.

In addition, it is the first integrated enterprise application integration (EAI) system that supports the existing middleware TP-Monitor and WAS (Web Application Server) at the same time, and can support both C / S and web environments. It can also be used as it is without replacement.

In addition, the integrated channel work developed by the web method has the effect of providing a Java / N-Tier based integrated work system that overcomes the closedness, inconvenience of integration, and maintenance of the existing C / S method.

Claims (5)

Web-based financial front for financial backbone operations such as deposit and withdrawal, transaction processing, journaling / tense, customer relations management such as customer counseling / information, sales / marketing automation, and other informational tasks. Developed as a front office package, it is stored in the integrated RDBMS table as a metafile in XML / HTML / Text format, so it can be reused and modified easily and connected and operated in the integrated channel business system. and; Development of custom adapter and configuration of unit task consisting of reuse and integration function of existing unit task that integrates existing application to web based by plug and play method by connecting data type of various web and C / S applications. Step S100; Activity abstraction with roles (persons / agents), actual tasks (components / applications), and attribute information, creating workflow charts for activities and subprocesses, sequential routing, parallel routing, or The business process development and application step (S200) that sets up routing in conditional routing method, matches the actual organizational model and role (individual, group, etc.) and applies it to the engine (S200) and , The worklist is integrated into the EP (Enterprise Potal) of the person in charge of the organization chart, and the worklist is displayed on the EP through possible ways such as mandatory marking and conditional marking, and the new activity (EP, instance messaging, email) is assigned to the responsible person. Web based user workplace setting step (S300) for delivering (Mobile, etc.), Performs data transformation process that performs real-time message / data transformation and event (mainly external XML message) real-time transformation according to predefined Messaging Rule, and performs Multi-Casting, UniCasting, Broad-Casting, Conditional Routing or Time Data Routing between Channel <-> BackOffice, BackOffice <-> Channel, Channel <-> BackBone (Mainframe / RDBMS), Channel <-> Channel, Enterprise <-> Enterprise according to routing options such as Option routing. Business Process Execution Step (S400) in which the Integration Engine between the Processes and MiddleWare, Transactions, and Process Runtime Engines run the actual process, and Managers and managers monitor company-wide, departmental, task, and individual work progress, identify the improvement direction of current processes, and identify causes when problems occur, and analyze internal processes and EP access statistics. Web-based integrated channel work, including the management and analysis of the entire workflow consisting of auditing (Auditing Information) function, which provides a report, statistics, etc. of work performance results by department, task, and individual And method of automating enterprise finance. The method of claim 1, wherein in the selection of a platform in the development stage of the new unit business, In case of OLTP business, it is applied to OLTP type of EAI platform and when configured to other web applications, it is applied to enterprise Java Beans (EJB) type of EAI platform. The method of claim 1, wherein the unit task development procedure of the development stage of the new unit task comprises a procedure of modeling, screen map preparation, transaction composition, application of platform selection, and runtime test. How to automate integrated channel business and company-wide financial business. The method of claim 1, wherein the configuring of the unit service comprises an integrated channel business development program (10). The method of claim 1, wherein the business process development and application step (S200) is implemented by an application integration development program (20).