KR20000064013A - Utilized for PC, Telephone, E-mail「more quickly more exactly』Learning information service -「BARO BARO MAN」Learning - Google Patents

Abstract

PURPOSE: A study information service method is provided to make part time or full time instructors, majoring in a specific subject, offer an answer to a question from students by using a PC, a telephone or an e-mail. CONSTITUTION: A study information service method comprises steps of booting a personal computer and starting a web browser for example Explorer or Navigator(S1), a student accessing a study information service providing site and logging in the site(S2,3), the user clicking a study service window displayed on the screen(S4), starting a chatting type moving picture lecture or an e-mail lecture by selecting one among a menu(S5,6,7), transferring a lecture contents(S8) and stopping the service(S9). The study information service can be provided via a telephone. In this case, the method comprises steps of making a phone to the service provider(S10), accessing a CTI(Computer Telephony Integration) system of the service provider(S11), connecting to a service consultant(S12) and starting a telephony lecture(S13).

Description

Utilized for PC, Telephone, E-mail `` more quickly more exactly '' Learning information service-`` BARO BARO MAN Learning}

Existing learning sites (ex. Koreacom, Web class, ces-intec, etc.) provide internet learning services for examinees, housewives, and the general public. They mainly provide the learning materials placed on the Internet and those who seek them find and view them.

Such information providers are also enormously difficult on existing sites. For example, IBook21, an internet book seller, Koreacom, a learning service provider, and Web class, an Internet broadcasting learning site that uses materials and information provided by EBS on the Internet. Faces a limitation of information.

In addition, the need for learning services that he / she really wants can be resolved by meeting the black hole without being able to solve the questions.

In addition, there is no learning service that allows students to query teachers or instructors in real time (24 hours) when there is a learning question. Particularly, for students who quarreled with their children, such as high school ages, learning without neglecting their own questions left unspeakable stress and the pressure of the question making normal learning impossible.

In the present invention, each subject instructor (including full-time and non-executive areas) by nationwide network configuration is used by users (students) by utilizing PC, telephone, and e-mail through real-time (24 hours) learning service for each part time. When there are questions and inquiries in the learning contents, it aims to provide learning service more quickly and accurately.

This will allow students to remove the temporal and spatial constraints of learning and develop active learning skills in learning acquisition.

Another object of the present invention is to provide a high-quality service and a program that solves questions immediately (within 24 hours) to students (students) who have a lot of difficulties in self-directed learning and other users who need learning. It is aimed.

In addition, it is possible to realize lifelong education because it can do learning activities according to their interests, interests, and aptitudes, and can provide an opportunity to develop learners' self-directed learning ability (SDL).

1 is a schematic configuration diagram of the present invention provides learning information using the Internet and Tele-System / C.T.I System.

Figure 2 is a schematic diagram showing the flow of video chat, e-mail learning and telephone learning by accessing the education Internet in the present invention model.

Figure 3 is a schematic configuration diagram according to the video chat type learning and E-mail learning service selection according to the "man immediately" learning room entry of the present invention model.

4 is a problem solving flowchart according to the video chat learning service selection of the present invention model.

5 is a flowchart of problem solving according to e-mail learning selection in the present invention model.

6 is a schematic configuration diagram of telephone learning through Tele-System / C.T.I System (Voice Recognition System) in the present invention model.

In order to achieve the object of the invention, "man immediately" learning according to the present invention, when used over the telephone, to solve the problem of learning when the user has a question of learning, personal or general telephone Inquiring through; Connecting with an instructor using voice recognition technology using existing Tele-system and C.T.I (Computer Telephony Integration) system; The subject instructor recognizes the problem and provides solutions to the user.

When doing "man right" learning through the Internet, accessing an internet network to solve a learning question when a user has a question about learning; Connecting the database to the information storage server by the information provider; The stored information is made by the information provider to provide a solution to the user quickly and accurately through the Internet.

If the user chooses to enter the "Man immediately" classroom via the Internet, enters the "man directly" study room through identification (ID) and P / W (password) on a given Main screen; A user who wants simple and quick information, clicks on a video chat-type classroom according to a selection; Through these steps, a framework for providing information to users who want fast and accurate information is created. In the case of selecting a video chat-style classroom in the learning room "man immediately", a step in which a character directly introduces a chat subject by a user directly desired information; Associating with the query subject lecturer required by the user; Starting video learning with a query subject instructor required by the user; And presenting questions and questions by the user; In the case of more in-depth learning, by e-mail on a learning question solving method; Through these steps, the MAN is configured to provide users with faster and more accurate information.

And if the e-mail learning is selected in the "man immediately" learning room, the user requesting more in depth learning clicks the e-mail learning; And clicking on the E-mail learning board; Checking, by the administrator, the information posted on the E-mail study board for questions and questions that the user is interested in; And connecting with the subject lecturer; Instructing the subject in charge of the e-mail study bulletin board; And collecting learning material necessary for solution; Transmitting the collected data to an e-mail by calculating an appropriate solution; In this way, problem solving is achieved by quickly and accurately providing more in-depth, high-quality learning materials within 24 hours.

In the case of selecting a learning by a personal phone or a general phone for faster and more accurate information, inquiring a learning question by a personal phone or a general phone; Processing a user's inquiry by a computerized tele-system and a computer telephony integration (C.T.I) system; And voice recognition by a computerized tele-system and a C.T.I system. Selecting the subject in charge after the voice recognition and advertising the company and advertising for sister companies during the call waiting; Connecting with the instructor in charge after a certain time; And presenting questions and questions by the user; Delivering an appropriate solution to a given query; And solving a learning problem; In this way, the event is held for the purpose of providing incentive and interest to the user while providing information faster.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

First, FIG. 1 shows two examples of configurations for schematically explaining an embodiment of the present invention model, one of which is used to quickly solve a learning problem when a user (student) has questions about learning. By using the existing Tele System / CTI system (4) through personal phone or general phone, it is possible to promptly consult the learning questions at that time by connecting with the instructor (8). In this case, the voice recognition system is used to reduce the number of times the user responds.

Secondly, when the user 10 has a question in learning, the user 10 will access the internet network 12 to solve the learning question, and the information provider 18 provides information on the necessary learning materials through the DB 20. The storage server 14 is to be stored. The stored information can provide the user (10) with the learning information necessary for the online learning site that provides the learning information from time to time through the Internet network (12). It is stored in the information storage server 14 having a space. User registration and use procedures according to the acquisition of such learning information are described with reference to FIGS. 2 to 6.

C.T.I (Computer Telephony Integration)-As services become more complex and diversified, there is a need for a combination of computers and telephones to provide services such as voice mailboxes, unattended automated attendant guidance, fax information systems, and integrated messaging systems. C.T.I (Computer Telephony Integration) technology is a method of linking call control function of an exchange for a telephone and a computer function for information processing for such a complex service.

In FIG. 2, when the computer is booted and the explorer is started (S1), the user (student) connects to the desired educational Internet page save and checks the ID and password of the user to perform the user login (S3). MAN learning window appears. After that, the user immediately clicks (S4) the MAN learning window and starts the video chat lecture (S6) and the e-mail learning (S7) according to the user's selection (S5). After that, the learning contents are delivered (S8), and the details are END (S9) through the steps of FIGS. 3, 4, and 5. In addition, learning to make a phone call when the user starts to make a call (10), the call is connected to the Tele-system / C.T.I system of the head office (S11) is made. After a certain time, the connection with the learning counselor (S12) is made and telephone learning (S13) is started. The details are made through the procedure of FIG. 6 and are END (S14) after the learning is delivered.

In FIG. 3, once the user completes the registration, the main screen (S20) window appears, and a personal identification and password item S21 is presented. If you select the Remember ID and Password function, you will not need to enter it the next time you connect. If the ID and password (S21) are inputted, as shown in FIG. 3, the entrance to the learning room "man immediately" (S22) is entered. In the "Man immediately" learning room (S22), there is a video chat class room (S24) and an e-mail learning click tube (S28). The user who wants simple and quick information by the user's selection (S23) will click on the video chat classroom (S24), and the user who wants more in-depth learning (advanced learning) will click on the e-mail learning (S28). do. If you click on the video chat room (S24), the character immediately "MAN" immediately after the introduction of the chat (S25), the person in charge connects to the lecturer in charge of the course (S26). If the user needs more advanced learning, click E-mail learning (S28). E-mail learning is clicked (S28) and then E-mail learning board is clicked (S29) to start e-mail learning.

4 is related to the video chat "Brightly MAN", video learning starts by clicking "Brightly MAN" learning in the Main screen (S30). Video chat learning solves the user's questions by learning questions (S33) such as E-mail (S34), text (S35), voice (S36), and learning material download (S37). (S38) is reached.

5 is a system for sending advanced learning materials that users are interested in by e-mail. If a user directly clicks on the "MAN" study through the procedures of FIGS. 1 and 2 (S40), selects e-mail learning ( S41). The user posts a high-level question and question (S42) that he or she is curious about on the e-mail learning board (S43). The data posted on the E-mail study board (S43) goes through the administrator confirmation (S44) procedure by the program manager. This is to prevent (S45) the person in charge of learning to prevent another user (student) from changing the posted content in advance. When connected to the learning person in this way (S45) through the inquiry content confirmation of the subject instructor (S39), the learning material (S46) is collected by the subject instructor according to the content of the query. In the collected data (S47), the subject teacher obtains an answer corresponding thereto, and transmits an e-mail to the user about the contents of the query (S48). The user checks the transmitted E-mail S48 and arrives at the problem solving S49.

Figure 6 is a system that delivers faster information to the user accurately by telephone, when a call is made through a mobile phone or a general telephone (S60), a call made to a user by a computerized Tele system / CTI (Computer Telephony Integration) system (S61). By the voice recognition (S62) to click on the selected subject (S63). This C.T.I system reduces the number of customer responses and reduces the heavy work of counselors, while also being a core technology that provides quicker and faster information, which is the basic purpose of MAN.

When selecting a subject in charge (S63), there is basically a blank time until it is connected to the instructor (S66). In this call waiting (S64) state, the company's image can be enhanced by promoting its own company or advertising a sister company (S65). It can be followed by various side effects. When connected with the instructor (S66), the user will present a simple query and questions (S67). The questions presented will deliver the content of learning by appropriate answers (S68). After the problem solving is resolved (S69) it may cause an interest in the phone learning by delivering an event event (S70).

To list the derivative effects of the present invention,

First, by phone: You get away from the constraints of place (possibly without a computer) and realize pure 1: 1 (man-to-man) learning with just a phone call. In particular, the voice recognition through the headquarters database is a more advanced voice automatic system in the existing ARS (content recognition at the press of a button), reducing the number of customer responses and providing more accurate information to the user. In this case, since the question is solved simply, quickly and accurately with a mobile phone or a regular phone, there is an advantage to increase timeliness of learning. Moreover, in the case of foreign languages, if the user (mainly elementary, middle and high school students) ask a question in Korean, the original sound can be heard in the foreign language, thus maximizing and streamlining the learning effect. There is also a significant advantage in providing learners with the information they want in the fastest possible time.

Second, by e-mail: According to the educational background of the students or the understanding of each unit, individual instruction (instructions added by the teacher) is available, and communication correction by mail is returned to the answer sheet. It takes 10-15 days to get it, and you can use e-mail to receive it within 24 hours, and you don't have to go to academy with home schooling, which eliminates the anxiety and risk that children have to walk out at night. Is the point. E-mails are also available 24 hours a day, so students can learn according to their own needs. In particular, it can deliver the information to students with detailed explanations and detailed explanations for students who want more advanced learning ability, so that the information can be advanced and differentiated.

Third, learning using PC, which is the main content of this project: If you have a computer, you can get private lessons without going to a private academy, so you can get high learning effects by eliminating time and space constraints. In addition, students can learn information in real time (24 hours) through 『One Click Video Lecture』 and provide information faster. In addition, many teachers, which consist of in-service teachers and instructors from all over the country, provide information immediately, so that information is provided timely and accurately compared to other sites. A new site is created, which can provide another learning place. This is a differentiated strategy that can provide students with higher quality information in creating an academic climate. As such, by providing learning information to students who are marginalized by the gap between rich and poor, the sharing effect of learning can be maximized. Video chat lectures allow students to chat with their teachers, thus creating a close relationship with each other. Also, if you have a problem that is difficult to solve in a short time, you can give your students faith and trust by doing harm by email.

As described above, since the present invention has various advantages, it is obvious to those skilled in the art that various modifications and changes are possible within the technical spirit of the present invention, and the modifications and modifications belong to the appended claims. will be.

Claims (6)

Inquiring through a personal telephone or a general telephone to solve a learning question when a user has a question about learning; Connecting with a subject lecturer using an existing Tele-System and C.T.I (Computer Telephony Integration) system; Instructor in charge of the subject recognizes the problem and provides solution to the user. Steps for accessing the internet network to solve learning questions when the user has questions about learning: Connecting the database to the information storage server by the information provider; It provides the solution to the user quickly and quickly through the internet by the information provider. The method of claim 2, further comprising: when the entrance of the learning room is directly selected, entering the learning room directly from the learning room through identification (ID) and P / W (password) confirmation on a given Main screen; A user who wants simple and quick information, clicking on a video chat room according to a selection; A user (user) who wants to learn more in depth and clicks a video chat-type classroom according to a selection; Prepare a framework for providing information to users who want quick information in the same way.] The method according to claim 3, wherein, when a video chat type classroom is selected, a "MAN" character directly introduces a chat subject to information desired by a user; Connecting with a query subject instructor required by a user; Starting video learning with a query subject instructor required by a user; And presenting questions and questions by the user; In the case of more in-depth learning, the step of the learning question solving method by e-mail; And learning desired quick and accurate information by downloading texts, voices or learning materials by learning question solving methods; In this way, users can solve questions and questions. The method of claim 3, further comprising: when an e-mail learning is selected, a user requesting further learning; clicking the e-mail learning; And clicking on the E-mail learning board; Posting questions and questions that the user is curious on the E-mail learning board; Checking, by the lecturer in charge of the matter, posted on the E-mail study board; And connecting with the subject lecturer; Confirming, by the administrator, the information posted on the E-mail study board; And collecting learning material necessary for solution; Calculating the collected learning data in an appropriate solution and transmitting the same to an e-mail; Solve problems by providing in-depth, high-quality learning materials in 24 hours. The method of claim 1, further comprising: inquiring a learning question by using a personal telephone or a telephone when learning is selected by a personal telephone or a telephone; Processing the user's inquiry by a computerized tele-system and a computer telephony integration (C.T.I) system; And voice recognition by the computerized Tele-system and C.T.I system; Selecting a subject after the voice recognition and advertising the company and its sister companies during call waiting; Connecting with the instructor after a certain time; And presenting questions and questions by the user; Delivering an appropriate solution to a given query; And solving a learning problem; Provides faster information, such as event events for incentives and interests to users.