KR20000045767A - Switchboard control device using personal computer and its method - Google Patents

Abstract

PURPOSE: A switchboard control device using personal computer is disclosed to simplify the use of switchboard system's functions for the general users by using personal computer of an office environment with switchboard system and LAN connection. CONSTITUTION: A switchboard control device using personal computer is composed of switchboard, personal computers, and maintenance repair computer. Switchboard(100), composed of data processor(120) that processes data inputted from maintenance repair computer, is linked to maintenance repair computer(200) and TCP/IP protocol through network board(140). Multiple number of personal computers(300) are connected to maintenance repair computer through LAN connection. Maintenance repair computer collects registration information inputted from personal computers(300). Maintenance repair computer is composed of a members processor(240) that analyzes the newly created system message, system processor(220) that processes the signal designed to transmit analyzed data to switchboard system's data processor, and database(260) that stores member information inputted by the member through personal computers(300).

Description

Switch control device and method using personal computer (PC)

The present invention relates to an apparatus and method for controlling an exchange, and in particular, an exchange control using a personal computer (PC) capable of registering a function of a multi-function telephone and a general telephone connected to the exchange and managing personal data to be suitable for use. An apparatus and method are provided.

In general, in order to use the functions provided by the exchange, a system operator must perform data management or a user must register a function by inputting a function code and data directly from the telephone. The management of the system data is performed by the operator in the Man Machine Language (MML) or Graphic User Interface (GUI) for maintenance and operation of the exchange, depending on the interface provided by the system input / output terminal.

FIG. 1 is a diagram illustrating a data management method of an exchange by a system operator and illustrates a form of a system operation application according to a protocol provided by an I / O drive interface of the exchange system 20. Shows.

First, we will explain the case of registering a function using MML code. The system operator operates the system terminal 10 to input codes and data for the corresponding function. The input function code and data are applied to the message processing unit 22 through the I / O drive interface (SIO) 21 of the exchange system 20 in the form of a character string. The message processing unit 22 analyzes the input message and delivers it to the data management unit 23. The data manager 23 registers the functions required by the system operator, and outputs the result to the system terminal 10 through the I / O drive interface (SIO port).

Next, the function registration using the maintenance operation GUI application will be described. The system operator registers a desired function on the function registration screen through the application 30. The application 30 outputs the function registration message input by the system operator to the message processing unit 22 through the private network (LAN) 24 port. The message processing unit 22 analyzes the input message and delivers it to the data management unit 23. The data management unit registers the functions required by the system operator, and the result thereof is transmitted to the GUI application 30 through the LAN 24 port. send.

2 is a view for explaining that a general user registers a function by inputting a function code and data through a telephone. The general user connects to the exchange system 20 using the telephone 40 terminal. Then, by using the function button and the number button of the terminal of the telephone 40 in use, function registration information such as function code and data is input. The function registration information input from the terminal of the telephone 40 is transmitted to the call processing unit 25 through the subscriber board 26. The call processing unit 25 registers the function by analyzing the input information, and sends a confirmation sound through the speaker of the phone to inform the result of the function registration or displays the text on the LCD of the phone.

The data management of the above-mentioned exchange system is provided by the MML or GUI according to the interface provided by the input / output end of the exchange system. However, there is a limit to the data management of the exchange system, which requires the general user to have expert knowledge. In order for a general user to directly register a function in the telephone terminal, a predetermined function code and data must be input. Since these function codes have different forms and data depending on the requirements of the system or the operator, it is inconvenient to inquire the operator or look up a book every time a function is registered. In addition, in an environment in which the function of the exchange system is diversified and the convenience of user requirements is required, there are limitations on complex and various function codes and data management methods.

Accordingly, an object of the present invention is to provide a switch control device using a personal computer (PC) that allows a general user to use the functions of the switch system more easily by using a personal computer in an office environment in which an exchange system and a private network (LAN) are configured. And providing a method.

1 is a view for explaining a data management method of the exchange by the system operator;

2 is a view for explaining that a general user registers a function by inputting a function code and data through a telephone;

3 is a view showing an exchange control device using a personal computer (PC) according to a preferred embodiment of the present invention,

4 is a diagram showing individual application execution screens displayed on the monitor of the personal computer 300.

5A is a diagram illustrating a configuration of a system message generated according to an application execution;

5B is a diagram showing the configuration of a system message for data management;

FIG. 6A is a diagram illustrating a registration procedure of a function desired by a user by executing an application as shown in FIG. 4.

6B is a view for explaining a system message processing process according to an application execution of a personal computer;

※ Explanation of codes for main parts of drawing

100: exchanger 120: data processing unit

140: network board 200: maintenance computer

220: system processing unit 240: subscriber processing unit

260: data processing unit 300: personal computer

A feature of the present invention for achieving the above object is a system corresponding to a function code requested by a user by executing a variety of applications for the function registration requested by the user in the device for registering and controlling the function in the exchange system It is connected to the personal computer generating the message and the exchange system through a predetermined network, interprets the system message for the function registration code input from the personal computer, and delivers it to the exchange system, and the processing result of the system message from the exchange system. In the switch control device using a personal computer (PC) including a maintenance computer for receiving the output to the personal computer.

According to another aspect of the present invention, in a switch control method using a personal computer, an application execution step of selecting a desired function by inputting a required function by executing a function registration application using the personal computer, and based on the execution result of the application System message generation step of generating a system message corresponding to the function code requested by the user, by analyzing the system message, the function code requested by the user is the name of the general user, the current location, whether the absence registration, absence basis, absent contacts Code type determination step of judging whether it is user information function code that is information that informs you, or system function code corresponding to various functions of exchange system, and if the function code requested by user is user information function code, it is stored in database. , If the system function code Using a personal computer including a function registration step of registering a function requested by a user by processing a function code parameter value and data contained in a system code to perform a function and a result output step of informing a user of the result of the function registration. Exchange control method.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

3 is a view showing an exchange control apparatus using a personal computer (PC) according to a preferred embodiment of the present invention.

The exchange 100 is interworked with the maintenance computer 200 through the network board 140 by the TCP / IP protocol, and includes a data processing unit 120 for processing data input from the maintenance computer 200. A plurality of personal computers (PCs) 300 are connected to the maintenance computer 200 through a private network (LAN). The maintenance computer 200 collects the function registration information input from the personal computer 300 connected to the LAN, and analyzes the subscriber processing unit 240 analyzing the system message generated when the application of the collected function registration information is executed. System processing unit 220 for performing a signal processing for transmitting a message to the data processing unit 120 of the exchange system 100, and a database 260 for storing the subscriber information input from the subscriber via the personal computer 300 It includes.

The function code according to the embodiment of the present invention can be broadly divided into a system function code and a user information function code. System function codes include: conference transfer, executive / secretary call and transfer, proxy answer, call reservation registration, call reservation cancellation, call forward registration, call forward cancellation, change of individual speed dial registration, cancellation of individual speed dial registration, use of individual speed dial Refers to information that informs, etc., this is a function code provided by the exchange. On the other hand, the user information function code is a code stored in a database in the maintenance computer, and informs the name of the general user, the current location, whether the absence is registered, the absence basis, the absence contact information, and the like.

4 is a view showing individual application execution screens shown on the monitor of the personal computer 300, Figure 5 is a view showing the configuration of a system message generated in accordance with the application execution. Figure 5a shows the configuration of the system message, Figure 5b shows the configuration of the system message for the management of data.

FIG. 6A is a diagram for describing a procedure of registering a function desired by a user by executing an application as shown in FIG. 4. The user executes the function registration application as shown in FIG. 4 using the personal computer 300 (step 611). The user selects the desired function registration add button on the function registration screen (step 612) and selects the desired system function code (step 613). Then, system data required for function registration is input (step 614), and a confirmation button is selected (step 615). The personal computer 300 executes an application, generates a system message corresponding to a function code requested by the user, and outputs the system message to the subscriber processing unit 240 of the maintenance computer 200 (step 660). The configuration of this system message is as shown in FIG.

6B is a diagram illustrating a system message processing process according to an application execution of the personal computer 300. The subscriber processing unit 240 of the maintenance computer 200 analyzes the system message transmitted from each personal computer 300, and determines whether the function code input by the user is the user information function code. As a result of the determination, if it is a user information function code, it is stored in the database 260. However, if the input system message is a message corresponding to the system function code, the subscriber processor 240 transmits the message to the system processor 220 (step 740). The system processing unit 220 of the maintenance computer 200 transmits the system message to the network board 140 of the switch 100 by the TCP / IP protocol. The data processing unit 120 of the exchange 100 receives a system message through the network board 140. The data processing unit 120 registers a user request function according to the function code parameter value and data contained in the system message. And, according to the function registration result is output to the system processing unit 220. That is, the system processing unit 220 of the maintenance computer 200 receives a function registration result message (step 617). On the basis of the function registration result message, it is determined whether the function registration is normally performed (step 618). If the function registration is normally performed, the function use registration result is output to the subscriber processing unit 240 (step 619). However, if the function registration is not normally performed, the data processing unit 120 transmits information on an error occurring when registering the function to the system processing unit 220 of the maintenance computer 200 using the TCP / IP protocol (step 620). ).

The system processing unit 220 sends the result of the registration of the function use to the application of the user's personal computer (PC) 300 through a private network (LAN). The application of the personal computer 300 outputs a function registration result. The application of the user's computer is in a standby state.

The present invention has been made possible by a general subscriber requesting a system operator to register a function or using a button corresponding to a function in a telephone terminal in order to use a function of an exchange. This method is to solve the conventional problem that the general user who has no expertise in the exchange has a limitation. The user can easily use the GUI application for each user to easily access the exchange system and the user's information in the office. This can increase the efficiency of work by making it easy to understand.

Claims (5)

An apparatus for registering and controlling functions in an exchange system, A personal computer that executes various applications for function registration requested by the user and generates a system message corresponding to the function code requested by the user; The system message is connected to the switch system through a predetermined network, and the system message for the function registration code input from the personal computer is interpreted and transferred to the switch system, and the processing result of the system message is received from the switch system. Switch control device using a personal computer (PC) including a maintenance computer to output to the computer. The method of claim 1, wherein the maintenance computer A subscriber processing unit which collects the function registration information input from the personal computer and analyzes the system message generated when the application of the collected function registration information is executed; A system processing unit which performs signal processing for transmitting the analyzed message to the exchange system; Switching apparatus using a personal computer (PC), characterized in that it comprises a database for storing the subscriber information input from the subscriber via the personal computer. According to claim 2, wherein the subscriber processing unit when the user inquires the information on the other user in order to determine the location of the other user and the current performing tasks, the information on the subscriber stored in the database to the personal computer Switchgear control apparatus using a personal computer (PC), characterized in that for transmitting. In a switch control method using a personal computer, An application execution step of executing a function registration application using the personal computer to select a desired function and input necessary data; A system message generation step of generating a system message corresponding to a function code requested by a user based on an execution result of the application; Whether the function code requested by the user by analyzing the system message is the user information function code, which is information that informs the general user's name, current location, absence registration, absence basis, contact information, etc., or corresponds to various functions of the exchange system. A code type determining step of determining whether a system function code is to be used; If the function code requested by the user is a user information function code, the function code is stored in the database. If the system function code is a function code, the function code parameter values and data contained in the system code are processed to register the function requested by the user. Registration step; Switch control method using a personal computer comprising a result output step of informing the user of the result of the function registration. 5. The system function code according to claim 4, wherein the system function code includes: conference transfer, executive / secretary call and transfer, proxy response, call reservation registration, call reservation cancellation, call forward registration, call forward cancellation, individual speed dial registration change, and individual speed dial registration. Exchange control method using a personal computer characterized in that the information indicating the cancellation, the use of the individual speed dial, and the function code provided by the exchange.