KR20000036633A - Electronic commerce Method of delivering the goods at appointed place - Google Patents

Abstract

PURPOSE: An electronic commerce method is provided for a customer to designate a delivery place after buying desired goods over the internet, and to accept or return the ordered goods at the designated place to reduce the delivery cost. CONSTITUTION: An electronic commerce method comprises the steps of accessing a shopping mall, searching for goods(S101,S102), logging on the web site(S103,S104,S105), selecting the goods for buying(S106,S107), inputting a desired delivery place or address(S108,S109,S110), selecting if the payment is prior or posterior(S111), paying for the goods at the shopping mall site by using a credit card, an electronic money or an account transfer if the payment is prior(S112), otherwise paying for the goods at the delivery place(S113), and storing the payment information at a database(S114). The delivery place can be displayed on the site if the user input an address, and can be a goods agent, a drug store or a chained store.

Description

Electronic commerce method of delivering the goods at appointed place}

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to electronic commerce technology using the Internet, and more particularly to electronic commerce technology in which a consumer can designate a place where a product can be delivered and returned.

In recent years, the Internet is creating a new culture called electronic commerce (EC). As a result, new corporate cultures such as cyber companies, cyber markets, and cyber trading societies are being created, and the environment for realizing business electronically beyond the scope of their own organization or country is created.

Typically, electronic commerce is to purchase, procure, and pay for goods, information, and the like electronically through a computer. Such an electronic commerce system requires a Certificate Authority, a customer system equipped with a digital wallet, a payment system, a merchant system, and secure electronic commerce in advance. The procedure is based on a cryptographic protocol system defined between the customer, the store system and the payment system, based on electronic certificates or other means of authentication issued by the certification body.

Meanwhile, when a product is purchased at a cyber shoping mall currently implemented on the Internet, a delivery process of the product is processed by a delivery agency (eg, a courier company) as shown in FIG. 1. Referring to FIG. 1, in the conventional electronic commerce, the consumer 12 accesses the shopping mall 11 through the Internet 10 and then applies to purchase a product. Accordingly, the shopping mall 11 contacts the manufacturer 13. The product was delivered directly to the consumer through the parcel delivery company 14.

However, in such a conventional electronic commerce method, since the delivery agency only delivers the goods, the procedure for returning the goods is complicated, and the goods cannot be directly seen, and it is difficult to meet the time upon receipt of the goods. In addition, it takes a long time to refund the return, can not hear the description of how to use the product, there is a problem that the after-sales service (A / S) is inconvenient.

In order to solve the problems described above, the present invention establishes a distribution network nationwide and a designated place where a consumer can designate a storage area near his / her home as a shipping destination and receive or return a product there directly after purchase. The purpose is to provide an electronic commerce method that can deliver goods through.

1 is a schematic diagram showing a conventional general electronic commerce system,

2 is a schematic diagram illustrating an electronic commerce system according to the present invention;

3 is a view showing an example of configuring a goods distribution network in accordance with the present invention,

4 is a flowchart illustrating a procedure for a consumer to purchase a product in a shopping mall according to the present invention;

5 is an example showing a storage area adjacent to a consumer-designated area when purchasing a product according to the present invention;

6 is a flowchart illustrating a procedure for a consumer to receive and return a product at a designated place according to the present invention.

* Explanation of symbols for the main parts of the drawings

210: Consumer 220: Internet

230: cyber shopping mall 232: web server

234: Database 240: Manufacturer

250: distribution network 252,254,256: storage

In order to achieve the above object, the method of the present invention, in the electronic commerce using the Internet, select the goods storage scattered by region to build a product distribution network, the consumer purchases the goods through the Internet and the specific goods to the delivery destination If a storage is designated, the goods are delivered to the designated storage, and the consumer visits the designated storage, and checks the goods and receives them or returns them immediately.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

2 is a conceptual diagram illustrating an electronic commerce system according to the present invention, in which a consumer 210, a cyber shopping mall 230, a manufacturer 240, and a product distribution network 250 are connected through the Internet 220. The distribution network 250 is a network in which a plurality of storage facilities 252, 254, and 256 are connected, and each storage facility 252, 254, and 256 may be an existing agency that sells the product, or may be a local convenience store, a beauty salon, a pharmacy, or the like. . In addition, the warehouses 252, 254, and 256 may be hierarchically constructed, such as a primary warehouse, a secondary warehouse, etc. in order to efficiently deliver goods, and are arranged nationwide so that consumers can easily visit.

The cyber shopping mall 230 is composed of a web server 232 and a database 234: DB to establish and manage an actual product distribution network, and to implement an electronic commerce system to purchase a product on the web. That is, the cyber shopping mall 230 introduces product specifications, manufacturers, product features, prices, and the like for various products desired by the consumer, and when the consumer purchases, the consumer personal information or the delivery address can be input. . When consumers join the cyber shopping mall as members, they can purchase more easily using a shopping cart on the web, accumulate mileage benefits by accumulating sales amount for each member, and provide various discounts when purchasing products. And to pay for the purchase price of the product can be connected to a credit card company or financial network, so that it is possible to purchase the product using a credit card, bank transfer, electronic money, and the like.

A brief description of the procedure of electronic commerce in such a configuration is as follows.

After the consumer 210 accesses the cyber shopping mall 230, the consumer 210 views the product introduction and selects the desired product. Then, the consumer 210 inputs information for payment and designates a delivery destination for receiving the goods. At this time, the delivery address is designated as a place where the consumer can easily receive the goods among the storage facilities constructed by the cyber shopping mall. For example, a beauty salon, a pharmacy, a neighborhood convenience store or an agency that is subscribed to the article distribution network 250 may be designated. The cyber shopping mall 230 requests the manufacturer 240 to deliver the product purchased by the consumer to the corresponding shipping address, and the manufacturer 240 delivers the product to the designated delivery address (ie, designated storage) designated by the consumer. The cyber shopping mall 230 also provides purchase information for the purchased product and the buyer to the corresponding shipping address so that the actual buyer can be identified. When the product is delivered, the customer visits the designated shipping address, looks directly at the product purchased by the customer, receives the product if desired, and returns the item immediately if it is not the desired product. When you receive the goods, you can hear the instructions for using the goods from the staff in charge of the storage. You can use the storage even if you need a service after a breakdown occurs.

As described above, according to the present invention, the consumer can designate and receive a convenient place to visit the product purchased by the customer, and if the purchased product is different from what he thought, the user can immediately return the product and immediately receive a refund. There is this.

3 is a view showing an example of configuring the article distribution network according to the present invention. For the electronic commerce according to the present invention, it is necessary to form a distribution network of goods distributed by agents or beauty salons, convenience stores, pharmacies scattered throughout the country. As such, a place where a consumer can receive or return a product is called a "depot", which is an agent, a convenience store, a pharmacy, or a beauty salon that sells the product. Referring to FIG. 3, a plurality of primary storage spaces for delivering a corresponding product are constructed for each product, and each primary storage space has a hierarchical structure connected to a smaller secondary storage space. Typically, the primary storage is a relatively large agency, which covers a relatively large area, such as Guna City, and the secondary storage is a small agency, convenience store, beauty salon, pharmacy and the like scattered throughout the area. In this way, a network can be constructed by product classification, but each warehouse may manage various products comprehensively. Each storage space is managed by a unique number and may be attached with a specific mark to indicate that the storage space according to the present invention.

4 is a flowchart illustrating a procedure for a consumer to purchase a product in a shopping mall according to the present invention. A consumer searches for a product after accessing a shopping mall site (S101, S102). Subsequently, if the member is logged on (ID) with his or her ID (ID), in the case of a non-member, after registering as a member and receiving the ID, the ID is stored (S103, S104, S105).

Then, the user ID is transmitted to the logged-on member, and accordingly, the logged-on user selects a product to purchase (S106 and S107). After selecting a product, it is determined whether to designate a shipping address (ie, a storage space), and select a shipping address or input a designated address (S108, S109, S110). In this case, if the consumer does not know the storage, enter the name of the region (eg Doksan 2-dong, Jongno 2-ga, Seocho-dong, Gwangju, etc.) where the customer wants to receive the goods. Provide information. Subsequently, after storing the delivery address in the database, it is determined whether a prepaid payment is made (S111). If it is a prepayment, the prepayment is made by credit card, electronic money, or bank transfer, and if it is not prepayment (ie, after payment), payment is made at the place of delivery (ie, storage). S112, S113). Then, the payment information is stored in the database (S114).

Figure 5 is an example showing a goods storage adjacent to the consumer designated area when purchasing goods in accordance with the present invention. Referring to FIG. 5, when a consumer does not know the storage area, if the user inputs an area name, the storage area and the unique number are displayed. In the case of using the map as shown in this way, it is very easy for the consumer to find the storage.

6 is a flowchart illustrating a procedure for a consumer to receive and return a product at a designated place according to the present invention. After the product purchase is completed, if the product is delivered to the designated place (that is, designated storage), the consumer visits the storage (S201). In this case, in order to let the consumer know that the product has been delivered to the designated place, the delivery date may be notified at the time of purchase of the product, or when the product is delivered, the storage may view the purchase information and notify the consumer by email or telephone. The consumer then checks the purchased product (S202), if he likes it, and if it is prepaid, immediately receives the goods or requests to be transported to his home, and if the postponement is processed, the consumer receives the goods after processing the payment (S203, S204, S205, S206). For example, light products are received directly and heavy or difficult to install products are transported and installed by the person in charge of the goods management office.

If you don't like the product, you can apply for a return on the spot, check the prepayment, and if it is prepaid, you will receive a cash refund immediately (S207, S208, S209). At this time, if a failure occurs during the use of the product or if you want to return, you can visit the storage again to request A / S or return.

As described above, according to the present invention, the distribution cost can be reduced, so that the product can be sold at a low price to the consumer, and the consumer can receive the product by visiting the designated storage center at his or her desired time. If you don't like it when you receive it, you can immediately return it and get a refund. In addition, the goods storage that performs the service according to the present invention can obtain additional benefits while continuing the current business, can reduce the cost of warehouse and can easily secure new customers. If a manufacturer also uses the commerce according to the present invention can be able to trade the trauma and bill transactions in cash can reduce the financial costs, easy to sell and can use the Internet to reduce advertising costs.

Claims (3)

In electronic commerce using the Internet, After selecting the storage centers scattered by region and building a distribution network, if a consumer purchases a product through the Internet and designates a specific storage center as a delivery destination, the product is delivered to the designated storage center, and the consumer visits the designated storage center. An electronic commerce method capable of delivering a product through a designated place, characterized in that the product is confirmed and received or returned immediately. The method of claim 1, wherein the storage is an electronic commerce method that can deliver goods through a designated place, characterized in that the distributor, convenience store, beauty salon, pharmacy, etc. of each product. The electronic commerce method according to claim 1, wherein the electronic commerce method notifies the buyer of the arrival of the goods when the goods arrive at the goods storage.