KR19990041053A - How to handle network disaster management system - Google Patents

Abstract

The present invention relates to a communication network disaster management system and a method of handling the same, which are the most problematic in the event of a disaster and system environment and structure that allow each operator to perform disaster related information and response procedures in the event of a communication disaster through the Internet. By providing an online reporting environment and integrated treatment method to comprehensively understand and analyze the disaster management status and recovery progress, disaster recovery organizations, recovery support teams and communication resources of national network operators It is organically linked to support efficient recovery.

In case of disaster, cooperation between emergency responders and operators can be smoothly provided by providing detailed information necessary for disaster recovery procedures and recovery procedures, and by identifying communication facilities and damage scales installed in disaster-prone areas by service provider and facility. The status of recovery and damage is received online at any time by a designated report from each operator or disaster recovery headquarters, and collected in various forms such as hourly, by operator, and facility, so that the recovery situation can be identified. Received report is rearranged and managed by disaster history, and can be used as valid data in case of similar disaster or communication network policy in the future.

Description

How to handle network disaster management system

The present invention relates to a communication network disaster management system and its processing method.

As the information age enters the telecommunications network, the communication network is closely connected with the activities of the entire society, so when the disaster occurs, the impact of not only the disability of the general telephone, but also the traffic light or the failure of the bank computer network is very great.

In response to the trend of multiple operators and the diversification of the telecommunications market, the nation must scientifically prepare for large-scale telecommunications disasters. However, telecommunications operators are operating various types of network management systems according to their purpose. Or for maintenance and operation, there is no system that provides comprehensive information such as organization, stockpile equipment and subscriber status necessary in case of disaster.

In addition, there is a problem that there is no system that can aggregate the service status or damage and recovery status of the telecommunications operators.

In order to solve the above problems, the present invention provides an environment for constructing a manual recovery procedure in a manual form and providing various data necessary at each step in order to cope with disaster in case of a disaster.

In addition, it presents a system environment for efficiently distributing vast data management tasks of communication network facilities and methods for grasping the status of communication networks at the national level.

In addition, it aims to provide an environment that can be statistically viewed by automatically generating reports generated from various operators from a communication disaster occurrence to the end without any user interface program or training and automatically collecting them.

1 is a configuration diagram of the disaster management system of the present invention,

2 is a flowchart of a disaster recovery procedure and decision support method of the present invention;

3 is a flowchart of a business division and processing of a user side of a system to which the present invention is applied.

<Description of Symbols for Main Parts of Drawings>

10: Communication Disaster Management System 11: Status Board

12: laser printer 13: work seat

14: communication network management server 15: information database

20: Internet / existing network 30: Telecommunications service provider

In order to achieve the above object, the present invention is characterized by providing disaster recovery and decision support for communication network disaster management, and an environment capable of dividing and processing tasks in terms of system users.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is a configuration diagram of the disaster management system of the present invention, the system is located in an organization that manages communication disasters, and is a situation board 11 that can comprehensively view a server 14, a web server, a database 15, and a disaster situation. It is composed.

1 is provided to users in the form of a web page having an independent website connected to the Internet 20, a system user can access the system using a web browser.

It distributes the data update task of the database (15) necessary for the management of the communication facilities anywhere, so that each communication provider 30 can perform, and provides an environment that can prepare a disaster report online.

In order to respond quickly in case of communication disasters, the disaster recovery procedures are provided for each type of disaster.

By iconizing each of the above processes, the disaster recovery person performs the work according to the procedure provided by the system.

2 is a flowchart of a disaster recovery procedure and a decision support method according to the present invention. The disaster recovery support function of a network disaster management system provided as a system menu to recovery personnel who manages disasters to systematically recover from and cope with disasters when a network occurs. to be.

In order to respond quickly to disasters, it is very important to clearly define the handling procedures for disasters in advance so that when a disaster occurs, the tasks are performed in a fixed order.

This system provides such a procedure as a system function, and the user performs each procedure using various support functions and data provided by the system according to the procedure suggested by the system.

The system provides the treatment flow to be dealt with according to the type of disaster occurrence.The user selects the appropriate disaster type among the disaster types such as flood, fire, typhoon, earthquake snowfall, and collapse (S1) and the system Provide treatment procedures.

In order to identify the damage situation and problems in the disaster area, the report prepared by each service provider and related department is received (S2) and the disaster history inquiry (S3) of the area is conducted so that it can be comprehensively evaluated. Access the Disaster Command Center's system through the Disaster Report Center, and fill out the report using the Disaster Incident Report Form provided by the system and submit it via e-mail.

Disaster management officers of the headquarters use this function to identify the magnitude of damage by combining the reports received from each place by time, by business, by type of damage, and by location.

After identifying the magnitude of the damage from the report, the previous cases can be referred to this disaster decision to search for disaster history and recovery cases of the same region or the same type in the past.

Disaster history can be searched by period, region, operator and type of disaster. The recovery process of each disaster and the problems at the time are listed in the database.

The emergency contact network confirmation (S4) is performed after the disaster history inquiry of the relevant area. The emergency contact system of each organization necessary for recovery is summarized, and various communication means such as wireless communication network, so that even if general communication is lost, It provides methods and contacts for amateur radio and PC communications, categorized by organization, organization, operator, and region.

It provides the work to be performed by the recovery personnel directly put into the recovery as a worksheet for each recovery agent (S5).

Therefore, the agent can clearly identify and deal with the tasks and methods assigned to them.

In order to identify the composition of major communication networks in disaster-prone areas, to predict the extent of damage, the resources required for recovery and recovery periods, and to identify the detour route, the current status of communication network facilities is searched (S6).

The communication network can be searched according to the type of local / international / international / autonomous communication network, and can be searched by geographic information on a map by region, operator, and transmission method.

In order to identify the required telecommunications demand in the disaster area, S7 is expected to provide a list of key subscribers and the demand for communication, and the priority is provided by providing the type and number of subscribers by region, operator, and country. You can determine where and how much to secure.

It is possible to search (S8) communication demands for recovery personnel communication and public offices necessary for disaster recovery.

The communication needs of the evacuated shelters are calculated through the disaster situation report, and the status of the stockpile equipment secured is determined (S9) to determine the placement location and volume.

Provides information on the lease access status of telecommunications networks between telecommunications providers to secure the detour route around each facility and surrounding facilities installed in the affected area for rapid communication recovery.

You can search the connection status by service provider, transmission method, connection hierarchy, and region.

Stockpiling equipment is input to search for the type and standard / capacity of communication equipments arranged in each place, placement place, usage status, etc. (S11). And transportation route and time can be estimated. It manages the detailed history of the recovery personnel for the recovery personnel input (S12) to adjust the deployment of the recovery personnel by mission and retention function according to the recovery progress of the disaster.

The system provides a form that can report disaster recovery status periodically or from time to time in the same way as a disaster occurrence report, and provides the system with functions that disaster management personnel can use to retrieve reports received from them or use them for various statistics. (S13).

FIG. 3 is a flow diagram of a system user's aspect of the present invention to which the present invention is applied, and minimizes the system-related tasks in the disaster command headquarters, which operate only during a disaster, and maintains realism by continuously modifying information stored in a database. In order to maintain the system, the system-related tasks between the telecommunications operators and the disaster command center are allocated and the operational flow of the system capable of operating them is presented in terms of information management.

First, in the service provider side, each service provider can search and modify only its information, and assigns an identifier (ID) for each service provider so that it is inaccessible to other service providers' data (S14).

However, the person in charge of the disaster command center assigns a unique identifier to search for information of all operators (S15).

In order to access system information, the identifier is checked through a user authentication procedure (S16 and S17).

After checking the identifier for access to the system information, the menu for the telecommunication service provider and the menu for the disaster manager are selected (S18, S19).

Among the selected communication service provider menus, first check the communication facility management (S20) and then check the communication facility selection (S21) in the city / suburb / home / international / transmission / line / pipeline, the telecommunications operators only their information Search, change and add, and receive data from the operator's communication facility database (DB) to the responsibility of the facts to each company (S22) to search the facility status and change the data (S23), the central disaster management headquarters If the user selects communication facility management from the menu (S24), the corresponding communication facility is selected among the operator / city / intercity / self / international / transport / line / pipe (S25) and the data is transferred from the operator's communication facility database (DB). The status of the selected communication facility is retrieved (S26).

When the storage equipment management is selected from the communication operator's selection menu (S27), the storage equipment management type selection of the type / operation status is selected (S28) and each operator manages only its own information, and stocks it from the stockpiling equipment database (S29). After receiving the equipment information and searching for stockpiling equipment and changing data (S30) and storing it back to the stockpiling equipment database, the central disaster management headquarters checks stockpiling equipment management among selected menus (S31) and checks the operator / type of equipment. Select the storage equipment management type of the operation situation (S32), and receives the storage equipment from the operator's storage equipment database to change the storage equipment search and arrangement status (S33).

Check the connection status management between the operators of the selected communication service provider menu (S34), and then select the detailed status of the operator connection of the hierarchy / method (S35), and the connection status database managed in the same manner as the network facility status (S35) S36) to receive the access status, search the access status, change the data (S37) and then save the access status database again, check the connection status management between operators among the disaster manager menu selected by the central disaster management headquarters side (S38) Select the detailed service provider connection status of the operator / hierarchy / method (S39), and receives the connection status from the connection status database and performs the connection status search (S40).

After selecting the emergency contact system from the selected communication service provider menu (S41) and confirming the search condition selection of the agency / region / mission (S42), the communication service provider as well as the related organizations of each region and department Since all information must be included for the cooperative system, the emergency contact system of the provider itself is managed by the operator and the national level or common information is managed by the headquarters. After changing the data (S44) and saving it to the emergency contact system database again, check the emergency contact system from the menu selected by the central disaster management headquarters (S45) and select the search condition of the emergency contact system such as the agency / region / mission. S46) and then receives the information from the emergency contact system database and retrieves the emergency contact system information and changes the data (S47).

After selecting Disaster History Management from the communication service provider's selection menu (S48), select Disaster History Types such as Disaster Type / Region / Period / Operator / Disaster History Type (S49), and from Disaster History Database (S50). Disaster history information retrieval (S51) is received by receiving the information, and the disaster history is a general matter that is stored and stored after disaster recovery, so it is managed by the headquarters, and the operator manages the disaster vulnerability facilities and areas in the network plan when constructing the communication network. Information retrieval is allowed for reference.

Check the disaster history management from the menu selected by the central disaster management headquarters (S52) and then select the disaster history type such as disaster type / region / period / business operator / disaster history type (S53) and the information from the disaster history database. Receives the input to the disaster history information search and information input (S54).

After confirming the preparation of the disaster report from the communication operator's selection menu (S55) and selecting the type of disaster report in the report form (S56), creating a disaster report (S57), and then sending the report to the receiver (S58), Store in the disaster report database (S59).

The disaster report prepares the required report form at the headquarters and provides it to the database. In the event of a disaster, the system establishes a document after selecting the required form by accessing the system at the headquarters.

Sending it via e-mail allows the recipient to recognize the arrival of a new report in the same way as an alert, which can then be retrieved and combined to generate statistics or report to another subordinate.

When the disaster report received in the disaster report database is searched (S60) and the disaster report is notified to the central disaster management headquarters (S61), the central disaster management headquarters confirms the management of the disaster report (S62) and after the disaster of the report form is confirmed. Select the report type (S63), search for the disaster report, enter it again into the disaster report database (S64), check the recovery progress selected by the central disaster management headquarters (S65), and then confirm the operator / facility / regional / After selecting the recovery progress search method such as time / cause / call rate (S66), the information is received from the disaster report database, and statistical calculation 67 is performed from the disaster report information.

In addition, after confirming the disaster recovery manual selected by the central disaster management headquarters (S68), after confirming the operation personnel identifiers (S69), the action guide for each recovery agent is summarized in the form of a system manual, and the recovery personnel When the user enters his own identifier, the information is retrieved from the disaster recovery manual database (S70) where the relevant data is retrieved and the mission manual search of the corresponding agent (S71).

As described above, in the present invention, unlike the existing network operation management systems, a disaster recovery organization, a recovery support team of each communication provider, and communication resources are organically linked in the event of a large-scale network network disaster. It is a system to support the system, and provides detailed information necessary for disaster recovery and recovery procedures in the event of a disaster, and helps to identify communication facilities and damage scales in disaster-prone areas by each operator and facility. Encourage cooperation.

In addition, the progress of recovery and damage is received online at any time by a designated report from each operator or disaster recovery headquarters, and collected and arranged in various forms such as time, operator, and facility so that the recovery status can be grasped at a glance.

The report received as described above is rearranged and managed as a disaster history, and can be used as valid data in case of similar disaster or communication network policy in the future.

Claims (7)

In the method of handling the network disaster management system, which is located in the agency in charge of communication disasters and consists of a server, a web server, a database, and a status board that provides a comprehensive view of the disaster situation, A first process to support disaster recovery procedures and decision making; And a second process of dividing a task of the user side of the system and processing thereof. The method of claim 1, wherein the first process is If the system provides a processing flow to be dealt with according to the type of disaster occurrence, the user selects a corresponding disaster type and then the system provides a processing procedure for the disaster; A second step of conducting a disaster history inquiry of a corresponding area so that a report prepared by each communication provider and a related department can be comprehensively evaluated to identify the damage situation and problems in the disaster occurrence area; The third step is for local reporters to access the disaster command center system via the Internet, generate a report using the disaster report form provided by the system, and submit the report using e-mail; The fourth step of the disaster management personnel of the headquarters to determine the damage size by combining the reports received from each location by using the function by time, business, damage type, place; A fifth step of referencing the previous case to the disaster decision making so as to search for disaster history and recovery cases of the same region or the same type in the past after determining the magnitude of the report damage; A sixth step of confirming the emergency contact network after the disaster history inquiry of the corresponding area; A seventh step of providing, as a work sheet, recovery tasks performed by the recovery personnel directly put into the recovery; An eighth step of grasping the state of the main communication network in the disaster-prone area to estimate the extent of damage and the resources and duration required for recovery, and to search the status of the network facilities to identify the detour route; A ninth step of conducting a survey of potential subscribers to provide a list of key subscribers and communication needs to identify the essential communication needs in the disaster area; A tenth step of retrieving the communication for the recovery personnel and the communication demand of the government office for disaster recovery; An eleventh step of calculating a communication demand of the evacuation shelter temporarily evacuated after the communication demand retrieval through a disaster situation report and investigating the secured stock equipment status to determine an arrangement place and quantity; A twelfth step of providing network lease access status information between telecommunications providers to secure a bypass route around each telecommunications provider installed in the affected area for quick recovery of the telecommunication; A thirteenth step of inputting stockpiling equipment so as to search the types, specifications, and capacities of the stockpiling equipment arranged at each place after the provision of network lease connection status information between telecommunications providers; A fourteenth step of managing the detailed history of the recovery personnel by injecting the recovery personnel to adjust the arrangement of the recovery personnel according to the mission and retention function of the recovery personnel according to the recovery progress of the disaster; By providing the system with the form to report the disaster recovery status periodically or from time to time in the same way as the Disaster Occurrence Report, the system allows the disaster management person to search the reports received from the form or use them for various statistics. A method for handling a communication network disaster management system, comprising the fifteenth step of providing. The method of claim 1, wherein the second process A first step of selecting a menu to be checked by inputting a user identifier at the communication service provider and the central disaster management headquarters; A second step of checking and changing menus selected by the communication service provider and the central disaster management headquarters respectively; A third step of creating a disaster report after searching and changing the selected menu, respectively; A method of handling a network disaster management system, comprising a fourth step of searching for a manual of a corresponding agent after preparing a disaster report. The method of claim 1, wherein the first step A first sub-step in which each service provider assigns an identifier to each service provider so that only the information of the company can be searched and corrected, and the data of other service providers cannot be accessed; A second sub-step of assigning a unique identifier for retrieving information of all operators after each communication provider assigns an identifier to each operator; A third sub-step of assigning a unique identifier for retrieving information of all operators and identifying the identifier for access to system information; And a fourth sub-step of selecting a menu for a service provider and a menu for a disaster manager after checking an identifier for access to system information. The method of claim 3, wherein the second step A first sub-step of selecting a communication facility of a city, a suburb, a home, an international, a transmission, a line, and a pipeline after checking a communication facility management among the selected communication service provider menus; The second service provider can search, change and add only the information of its own company, and receives the data from the service provider's communication facility database, which is responsible for the facts of the search, change and addition to each company. Substeps; Check the communication facility management from the menu selected by the Central Disaster Management Headquarters to select communication facility of operator / city / city / city / self / international / transport / line / pipe and receive data from the operator communication facility status database A third sub-step of searching for the status of the facility; A fourth sub-step of selecting a stockpile management type of a type / operation condition after confirming stockpile equipment management among the communication service provider selection menus; After the disaster, stockpiling equipment is relocated to an appropriate area and operated, and it should be moved from time to time. The stockpiling equipment database from the stockpiling equipment database should be changed. A fifth substep of storing the storage equipment as a database; A sixth sub-step of selecting a stockpile management type of the operator / equipment type / operation situation after confirming stockpile equipment management among the menu selected by the central disaster management headquarters; A seventh sub-step of receiving stock equipment from the operator stock equipment database and changing stock status of the stock equipment; An eighth sub-step of confirming connection status management between providers among the selected communication service provider menus and then selecting detailed provider connection status of hierarchy / method; A ninth sub-step of receiving a connection status from a connection status database managed in the same manner as the network facility status, searching for the connection status, changing the data, and storing the connection status again in the connection status database; A tenth step of checking the status of the connection between the operators among the menus for the disaster managers selected by the central disaster management headquarters and selecting detailed service provider access statuses of the operators / tiers; An eleventh sub-step for receiving a connection status from the connection status database and performing a connection status search; A twelfth sub-step of checking an emergency contact system among the selected communication service provider menus and then selecting a search condition of an agency / region / mission; Emergency communication system that manages all the information contained in the close cooperation system of the telecommunication service provider and related organizations of each region and department by the operator of the operator's own emergency contact system and manages national or common information at the headquarters. A thirteenth step of receiving the data from the database, retrieving the emergency contact information and changing the data, and then storing the data back into the emergency contact system database; The emergency contact system, which is a menu selected by the central disaster management headquarters, checks emergency search system search conditions such as agencies, regions, and missions, receives information from the emergency contact database, and retrieves emergency contact system information and changes data. Substeps; After confirming the disaster history management from the communication service provider's selection menu, select the disaster history type such as the disaster type / region / period / operator / disaster history type, and input the information from the disaster history database (S50) to search the disaster history information. A fifteenth sub-step; After confirming the disaster history management among the menus selected by the central disaster management headquarters, select the disaster history type of disaster type / region / period / business operator / disaster history type and receive information from the disaster history database to search for disaster history information and information. And a sixteenth sub-step of inputting. The method of claim 3, wherein the third step A first sub-step of selecting a disaster report type in a report form after confirming the preparation of the disaster report from the communication service provider selection menu; A second sub-step of preparing a disaster report and transmitting the report to a receiver and storing the report in a disaster report database; The third sub-step of searching for the disaster report received in the disaster report database, notifying the central disaster management headquarters of the report of the disaster report, confirming the management of the disaster report at the central disaster management headquarters, and then selecting the type of disaster report in the report form; ; A fourth sub-step of re-entering the disaster report database after retrieving the disaster report and confirming a recovery progress status selected by the central disaster management headquarters; A fifth sub-step of selecting a recovery status search method of an operator / facility / region / time / cause / call rate after checking the recovery progress status selected by the central disaster management headquarters; And a sixth sub-step of receiving information from the disaster report database and calculating statistics from the disaster report information. The method of claim 3, wherein the fourth step A first sub-step of checking the disaster recovery manual selected by the central disaster management headquarters and then identifying the operation personnel identifier; A second sub-step of providing a form of a system manual in which action instructions for the recovery personnel are summarized in advance after checking the identifier of the operation personnel; When the recovery agent enters his or her identifier, a third sub-step of receiving information from the disaster recovery manual database that the corresponding data is retrieved to perform a manual search of the personnel of the communication network disaster management system characterized in that the.