KR19990007516A - How to provide on-demand information service in wireless communication system - Google Patents

Abstract

The present invention relates to an on-demand information service method in a wireless communication system.

This invention comprises the steps of investigating the information preferences of subscribers; Registering, canceling or modifying an on-demand information service by a wireless communication subscriber; Registering service subscriber information such as subscriber's region, order information, call number, call type, etc. with a sales computer network and an on-demand information server; Information provider (IP), strategic alliance (Alliance Partner), IP manager to develop on-demand information and regional information to generate information; And providing information to the subscriber through an individual call or a broadcasting call according to the generated information.

Therefore, the on-demand information service method in the wireless communication system according to the present invention examines the preferences according to the gender, age, and region of the customer, and provides the on-demand information service required for the wireless subscribers, thereby increasing the demand for information providers. It will activate the industry and expand the demand of wireless subscribers and the wireless market.

Description

METHOD FOR PROVIDING INFORMATION ON DEMAND SERVICE IN WIRERESS COMMUNICATION SYSTEM

The present invention relates to a method for providing an on-demand information service in a wireless communication system, and in particular, it is an information on demand (IOD) service to be provided to a wireless subscriber. The present invention relates to an on-demand information service method provided to a wireless calling terminal through an (Individual call) or a broadcasting call.

Recently, with the announcement of the WTO Basic Telecommunications Agreement, many operators in the field of mobile telecommunications are faced with the need to compete not only with internal competition but also with their service providers. In the above situation, in order to provide a specialized additional service in the mobile communication service after commercialization of the service in Korea, it is now possible to receive various text information with a mobile phone, a personal mobile phone, and a wireless paging terminal. In other words, mobile phones, personal mobile phones, and wireless callers can receive comprehensive stock quotes, breaking news, and weather forecasts via text on mobile phones (cellular phones), personal phones (PCS phones), and pagers. There is a number.

The domestic mobile telecommunications company provides 'data messenger' services such as notifying the arrival of the voicemail box to the subscriber's mobile phone, informing the caller's telephone number from the state in which the terminal is turned off, and sending charge information. The size of information sent by the data messenger service at one time is 65 characters in Korean and 130 characters in English.

In addition, it provides a service for sending text information through a personal mobile phone terminal. In other words, the current voice message arrival notification, caller's phone number notification, Internet e-mail arrival notification, the service to access the Internet database to send a message, the composite stock index, breaking news, weather forecasts, personal information by entering the schedule management In addition, it provides a personal text service that can recognize the biorhythm and horoscope of the day.

On the other hand, personal mobile communication (PCS) companies also provide additional services such as voice securities information service and withdrawal service with commercial banks. The service of sending text information to the terminal is also provided by other pagers and mobile phone companies as well as wireless pager companies.

However, wireless communication subscribers display various symbols for information according to region, gender, age, etc., and text information services provided by mobile phones, personal cellular phones, and wireless calls ignore the symbols and provide uniform general information to subscribers. There is a problem that the information is provided by ignoring the characteristics of the information preference of the subscriber by transmitting.

Accordingly, the present invention has been proposed to solve the above problems, and an object of the present invention is to characterize preferences such as area, gender and age of wireless communication subscribers in wireless communication systems such as mobile phones, personal cellular phones and wireless paging. According to the present invention, there is provided an on-demand information service method in a wireless communication system that can provide necessary on-demand information.

In order to achieve the above object, the present invention is equipped with a wireless call exchanger, on-demand information service registration, change and termination, and on-demand information server for storing / processing / receiving / transmitting on-demand information and on-demand information (IOD Server A wireless communication system comprising: investigating information preferences of a subscriber; Registering, canceling, and changing an on-demand information service by a wireless communication subscriber; Registering service subscriber information such as region, on-demand information, call number, call type, etc. on a sales computer network and an on-demand information server; Generating information by developing information on demand and local information by an information provider (IP), an alliance partner, and an IP administrator; And providing information to the subscriber through an individual call or a broadcasting call according to the generated on-demand information.

1 is a flowchart illustrating a method for providing an on-demand information service in a wireless communication system according to the present invention;

2 is a diagram illustrating a configuration of a system for registering / canceling / changing an on-demand information service according to an embodiment of the present invention;

3 is a diagram illustrating a configuration for developing / collection / processing and providing information of an on-demand information service according to the present invention.

* Explanation of symbols for main parts of the drawings

1: radio calling subscriber 2: public switched telephone network (PSTN)

3: public packet data network (PSDN) 4: Internet

5: leased line 6: operator

7: General voicemail and messenger voicemail

8: PC Communication Server 9: Web Server

10: Sales Network 11: Subscriber Database

12: On-demand Information Server 13: Information Database

14: Hangul Server 15: Voicemail Server

16: Radio call exchanger (TDX-PS) 17: Low speed (POCSAG) numeric call trunk

18: POCSAG character call trunk 19: High speed (FLEX) call trunk

20: radio calling base station 21: radio calling terminal

22: Alliance Partner

23: Information Provider (IP)

24: IP Administrator 25: Information Development Server (IP Server)

IOD: Information On Demand

VMS: Voice Mail System

TDX-PS: Time Division eXchange-Paging System

ASS-VMS: Access Switching Subsystem for Voicemail Systems

(Access Switching Subsystem-Voice Mail System)

HPCR: High Speed Paging Control Rack

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

An embodiment of the present invention describes a method of providing an on-demand information service by using a radio call as an example among various application examples of the wireless communication system.

1 is a flowchart illustrating an on-demand information service method in a wireless communication system according to the present invention, and includes steps S1 to S6. These steps are divided into four broad steps.

The first step is to systematically investigate the characteristics of information preferences of subscribers (step S1), which is commissioned by marketing research institutes and consulting specialists, and has a predetermined reliability. Marketing research and consulting specialists form panels of real users to identify problems and improvements in the process of providing and receiving information while receiving on-demand information services in wireless communication systems. In addition, the overall use of information services is evaluated, individual preferences of information services are evaluated, and information services and other information services are compared and evaluated.

The second step is to develop an on-demand information service item (step S4).

From the first step survey results, IP administrators select strategic alliance partners in each region who can provide the information they want most, so that they can obtain regional information, discounts and subscriber preferences. Collect, process and send to service system. In addition, the information provider (IP) collects and processes the beneficial information, discount information, and subscriber preference information of the region in which the information is developed, in addition to the information of the alliance partner, and transmits it to the service system. Subsequently, if the subscriber's preferences are changed by the first step of investigation, the IP administrator selects a new strategic alliance, and the information provider (IP) develops new information to match the subscriber's preferences.

The third step is to register / cancel / change the on-demand information service of the wireless calling subscriber (step S2). Subscribers can make a direct call by calling a wireless paging operator, accessing the service's home page via the Internet (URL: http://www.naray.com), or visiting a wireless paging office or dealer, Register / cancel / change on-demand information service using. Another way for subscribers to change the on-demand information service is to access the customer service change scenario of the voice mail service (VMS) of wireless calling and follow the instructions of the voice mailbox during the voice mail service (VMS) scenario. You can change it.

The service content is provided by a subscriber database (DB) of a system for managing customer information and a wireless call sales computer network, which is a computer network, and an on-demand management server (IOD server) 12, which is a system for comprehensively managing order information and subscribers. It is stored in the information database 13.

And by checking the presence of on-demand information (step S5), if the on-demand information does not occur, information developers, strategic alliances and IP managers continue to develop on-demand information and regional information (step S4).

In the fourth step, when the on-demand information is generated, the on-demand information system (IOD server) matches the subscriber and the on-demand information in the subscriber database and the information database to make a broadcasting call and individual call (S6). The information ordered directly by the subscriber is informed to the subscriber through a broadcasting call, and the on-demand information is stored in the information area memory on the radio call terminal. When the information of such an item is called, the existing information is moved to the next space of the same information area memory without being erased during a certain call, and the call-transmitted information is stored in an append mode stored in the area memory. This information is transmitted in the broadcast call so that no alarm or vibration occurs on the wireless calling terminal. This is to avoid confusing subscriber private calls with on-demand broadcasting calls because information occurs frequently throughout the day.

In the wireless communication system according to the present invention, the on-demand information service method can select a desired region of the subscriber, unlike the existing information service. The target area is Seoul, Gyeonggi-do, and it is classified into about 70 areas, and selects the desired area among these areas, and individually calls useful information useful for real life such as discount information and event information of the area (Individual call to the subscriber. The purpose of the individual call is to notify the subscriber of the occurrence of on-demand information with an alarm sound or vibration so that the subscriber can make an appropriate response.

2 is a block diagram showing the configuration of a system for registering / canceling / changing the on-demand information service according to an embodiment of the present invention.

Referring to FIG. 2, the subscriber 1 calls the counselor 6 to register / cancel / change the on-demand information service, and performs registration / cancellation / change of the on-demand information service, Web) (9: http://www.naray.com) Connect and select the relevant information to do this, or visit the wireless call office and distributor (step 3) to do this, or connect to PC communication (8) Service can be registered / cancelled / changed. Contents requested by the counselor are computerized and entered through the leased line (5), contents applied from the sales offices and agencies through the leased lines and the modem (3), and contents applied through the Internet homepage through the Internet (4). The contents requested through, or through PC communication are transmitted through a dedicated line and a modem (3). All applied data are stored in the subscriber database 11 of the sales network 10 and the information database 13 of the order information management server 12.

Another way for subscribers to change the service is to call their own voice mail system (VMS) 7 of the wireless call over the public telephone network (2: PSTN) and change the service according to the voice mail system (VMS) scenario. The changed data is stored in the subscriber database 11 of the sales computer network 10 and the information database 13 of the order information management server 12.

The TDX-PS (Time Division eXchange-Paging System: 16) is a high-capacity system that implements switching and radio calling terminal functions in one system, and can accommodate up to 1.25 million radio calling subscribers and 23,000 relay lines. Capable of handling up to 12,000 Erlang (line units) and 1,200,000 Busy Hour Call Attempts (BHCA). In addition, the wireless call exchanger (TDX-PS: 16) is a voice mail service, an automatic call function, a text service, and a no. 7 Provide various services such as nationwide wide area network service through signaling method.

Access Switching Subsystem-Voice Mail System (ASS-VMS) of a voice mail system competes with a voice mail (VMS) device to perform a call processing function and self-operation maintenance function, and the voice mailbox (VMS) Voice Mail System Trunk Interface (VTI), a matching device, is a voice mail system (VMS) device that uses a Link Access Procedure D (LAPD) protocol that provides a voice channel using a T1-based digital trunk line. Matches with.

The Alpha Paging Terminal (ASS-αPT) is a paging terminal for calling up Hangul characters in radio calls, with up to 15,000 subscribers per RF channel (RFCH). It is a system that can accommodate up to 8 ports by applying Tap Protocol.

High Speed Paging Control Rack (HPCR) 19 is a system for supporting the FLEX protocol, which is a high-speed wireless calling method, and tellocator network paging from the TDX-PS: 16. It is matched with Telocator Network Phaging Protocol (TNPP), converts call data transferred to the TNPP (TNPP) into FLEX (FLEXible) protocol, and matches with GPS (GPS) Global Positioning System (GPS). It provides synchronization for simultaneous calls and monitors and controls high-speed transmitters.

The locator network paging protocol (TNPP) is a wireless communication network protocol connecting the high speed radio call control rack (HPCR) equipment and the radio call switch (TDX-PS) 16, and the flex protocol Motorola's high speed wireless calling protocol was introduced in 1993. It is a unidirectional transmission protocol that transmits numbers and letters at 1600, 3200, and 6400 bps.

3 is a block diagram showing a configuration according to the information development / collection / processing and service provision of the on-demand information service according to the present invention.

The IP manager 24 selects a strategic partner 22 who can provide regional information, discount information and subscriber preference information. The strategic partner 22 transmits the information to the IP manager 24 to the public telephone network 2: PSTN.

In addition, the information provider 23 (IP) collects and processes information similar to the above information but not collected by the strategic partner 22 and transmits the information to the order information management server 12. The transmitted information is stored in the information database 13 of the order information management server 12. The order information management server 12, when a changed information item is generated according to the result of the subscriber information preference investigation step (step S1) of FIG. 1, the general / messaging voice mail service 7, the sales office of the sales office and the distributor 10 ), The on-demand information service information items of the web server 9 and the PC communication server 8 in which the Internet homepage is stored are changed. In addition, the order information management server 12 matches the on-demand information application items and subscribers in the subscriber database and the information database of the business computer network and transmits the information in the form of text data to transmit the text information to the subscriber, wherein the TDX- It transmits the information to the Hangul server 14, which is a server sending to PS: 16, and to a voice message server (VMS server), which is a server sending to the radio call exchanger (TDX-PS: 16) for a number call.

The order information management server 12 also functions to call appropriately according to the priority of the information. The strategic partner 22 may set the time and time of delivery of the information, which is stored in the information database 13 of the on-demand information management server 12. The stored information is given a unique priority, and appropriately called according to the unique priority. A call is made at the radio call exchanger (TDX-PS: 16).

In the radio calling switch (TDX-PS: 16), the radio calling number subscriber makes a call through the Ass-VMS 17, and the text subscriber makes a call through the high speed radio call control rack (HPCR) 19. The base station 20, which is a system for transmitting information over the air so as to receive services in Seoul and Gyeonggi, is installed, and the subscriber receives the information through the terminal.

Therefore, the information that can satisfy the information needs of the wireless communication subscriber is provided by processing the information according to the gender / age / region of the customer to be appropriate, and also the change in the subscriber's preference during the service of the order information By researching and applying, it can provide ordering information and provide real-life information considering local characteristics.

As described above, the on-demand information service method in the wireless communication system according to the present invention examines the characteristics of preferences according to the gender, age, and region of the customer, and provides the on-demand information to the subscriber so as to satisfy the contents, thereby increasing the information demand of the information provider. (Contents) Can activate the information industry. In addition, it is possible to expand the demand for wireless subscribers and the wireless market due to the provision of useful on-demand information services.

In addition, personal mobile communication (PCS) or cellular systems can provide on-demand services through each provider's network and apply them to the Total IOD (Total Information On Demand) service business. You can provide the customer with on-demand information.

Claims (5)

In the wireless communication system comprising a radio call exchanger, the on-demand information server (IOD Server) for managing the registration, change or termination of the on-demand information service and on-demand information, Examining the subscriber's information preferences; Registering, canceling or modifying an on-demand information service by a wireless communication subscriber; Registering predetermined service subscriber information with a sales computer network and an on-demand information server; Information provider (IP), strategic alliances, and IP managers developing on-demand and regional information to generate information; And And providing the generated information through an individual call or a broadcasting call. The method of claim 1, wherein the information preference step of the subscriber is determined. Conducted by marketing research and consulting firms to identify improved information on the use of on-demand information services in wireless communication systems by constructing panels from actual wireless communication users according to order information items, age, gender, and region And evaluating / investigating an individual preference for the information service, a comparison between the information service and other information providing services, and the like. The method of claim 1, wherein registering, canceling, or changing the on-demand information service comprises: The subscriber calls the counselor to perform the registration / cancellation / change of the on-demand information service, access the order information homepage via the Internet and select the corresponding menu to register / cancel / change the on-demand information service, or the wireless communication office. Visit the dealer and the dealer, or perform the registration / cancellation / change of the on-demand information service by accessing the PC communication; The information requested through the counselor, agency, Internet and PC communication is stored in the subscriber database of the computer network and the information database of the order information management server (IOD server) through the network providing on-demand information service in a wireless communication system Way. The method of claim 1, wherein generating the information Occurs when the information provider directly develops information corresponding to the survey result obtained in the step of investigating the preference or selects a strategic partner, and the strategic partner directly generates information corresponding to the survey result, and the IP manager generates the strategic partnership. Method for providing information service on demand in a wireless communication system, characterized in that for managing the ruler. The method of claim 1, wherein providing the generated information According to the information content to be provided, the on-demand information server is transmitted through a broadcasting call according to the gender, age and region of the subscriber by transmitting to the subscriber mode through an individual call in an additional mode or matching the database of the on-demand information server with the subscriber database. Method for providing on-demand information service in a wireless communication system, characterized in that to provide different information from each other.