KR102595904B1 - Method and system for recommending medical consultant based medical consultation contents - Google Patents

Abstract

A medical counselor recommendation method and system based on medical counseling content is disclosed. A method of recommending a medical counselor based on medical counseling content according to an aspect of the present invention includes providing a medical counseling input interface for inputting counseling content into medical counseling auxiliary content selected by a medical counselor, wherein the system includes the steps of: Generating medical consultation content including consultation content input through a medical consultation input interface and the medical consultation auxiliary content, providing the generated medical consultation content to a counselee, matching the medical counselor with the medical consultation, and storing the generated medical consultation content in a database, The system includes calculating an evaluation score for each medical counselor based on the medical counseling content of each medical counselor stored in the database.

Description

Medical consultant recommendation method and system based on medical consultation contents {METHOD AND SYSTEM FOR RECOMMENDING MEDICAL CONSULTANT BASED MEDICAL CONSULTATION CONTENTS}

The present invention relates to a method and system for recommending a medical counselor based on medical counseling content. More specifically, the present invention relates to a method and system for recommending a medical counselor based on medical counseling content. More specifically, the medical counseling content generated by the medical counselor during medical counseling is provided to the counselee, and the medical counselor is recommended through analysis of the medical counseling content. It is about a method and system for recommending medical counselors based on medical counseling content that allows for this.

In modern society, along with population growth, the number of patients with specific diseases continues to increase. Busy modern people do not immediately go to the hospital even when the initial symptoms of a certain disease appear, but only take the time to receive comprehensive checkups or treatment when chronic symptoms appear.

In addition, in order to receive treatment, you need to find an offline hospital, but in many cases, you do not know which hospital suits your symptoms and go to several hospitals.

In addition, patients must visit an offline hospital for treatment, but due to asymmetry in medical information, most patients receive treatment at multiple hospitals without properly knowing which hospital and doctor are appropriate for their disease. In other words, patients can only decide on a doctor suitable for their disease after visiting a hospital and starting treatment, making it difficult to decide in advance which hospital and doctor to receive treatment.

In particular, in Korea, where the primary care physician system is not in effect, patients face the difficulty and inconvenience of having to find a new doctor every time an illness occurs. Additionally, online telemedicine services also require matching a medical consultant to a specific patient.

The background technology of the present invention is disclosed in Korean Patent Publication No. 10-1177712 (announced on August 28, 2012) titled ‘Method for matching patient-tailored medical services through a network’.

The present invention was devised to improve the above-mentioned problems. The purpose of the present invention is to provide medical counseling content created by a medical counselor during medical counseling to the counselee, and to calculate the medical counselor's evaluation score through analysis of the medical counseling content. The goal is to provide a medical counselor recommendation method and system based on medical counseling content that allows for this.

Another object of the present invention is to provide a method and system for recommending a medical counselor based on medical counseling content, which allows recommending a medical counselor based on a medical counselor evaluation score calculated based on medical counseling content when a person being counseled requests a recommendation for a medical counselor. will be.

The problem to be solved by the present invention is not limited to the problem(s) mentioned above, and other problem(s) not mentioned will be clearly understood by those skilled in the art from the description below.

A method of recommending a medical counselor based on medical counseling content according to an aspect of the present invention includes providing a medical counseling input interface for inputting counseling content into medical counseling auxiliary content selected by a medical counselor, wherein the system includes the steps of: Generating medical consultation content including consultation content input through a medical consultation input interface and the medical consultation auxiliary content, providing the generated medical consultation content to the counselee, matching the medical consultant with the medical consultation content, and storing the generated medical consultation content in a database; and The system includes calculating an evaluation score for each medical counselor based on the medical counseling content of each medical counselor stored in the database.

The present invention provides the medical consultation input interface in the step of providing the medical consultation input interface, wherein the system provides the medical counselor with a list of medical consultation assistance contents for searching medical consultation assistance content, and at least one medical consultation assistance content selected by the medical counselor. A medical consultation input interface for inputting consultation details may be provided to the medical counselor.

In the present invention, the step of calculating the evaluation score of each medical counselor includes the step of the system analyzing the medical counseling content of each medical counselor stored in the database and calculating the evaluation score of the medical counseling content of each medical counselor, and The system may include calculating the evaluation score of the medical counselor based on the calculated evaluation score of the medical counseling content.

In the present invention, in the step of calculating the medical counseling content evaluation score of each medical counselor, the system may calculate the medical counseling content evaluation score based on the viewing rate of the medical counseling content.

In the present invention, in the step of calculating the medical counseling content evaluation score of each medical counselor, the system analyzes the medical counseling content to extract medical counseling auxiliary content and counseling content, and selects images, text, and voices from the counseling content. At least one item may be extracted to calculate its degree of relevance to the medical counseling auxiliary content, and an evaluation score of the medical counseling content may be calculated based on the calculated degree of relevance.

In the present invention, in the step of calculating the evaluation score of the medical counselor, the system can calculate the evaluation score of the medical counseling content as the evaluation score of the medical counselor.

In the present invention, in the step of calculating the evaluation score of the medical counselor, the system receives a comprehension score for the medical counseling content from the counselor, and additionally reflects the comprehension score in the evaluation score of the medical counseling content. Thus, the evaluation score of the medical counselor can be calculated.

In the present invention, in the step of calculating the evaluation score of the medical counselor, the system receives survey response details from the terminal of the counselor who received medical consultation, and scores each item included in the survey response details for the medical counselor. is assigned to calculate the medical treatment evaluation score for the medical counselor, and the medical counseling content evaluation score is additionally reflected in the medical counseling content evaluation score to calculate the medical counselor's evaluation score. It may include at least one of the following items: gender, age, preference, service satisfaction, treatment time, number of treatments, and treatment period.

The present invention includes, after calculating the evaluation score of each medical counselor, upon receiving a medical counselor recommendation request signal including information on the counselor from a terminal of the counselor, determining a medical category corresponding to the information on the counselor, and determining the medical category in the medical category. The method may further include extracting a certain number of medical counselors in order of highest evaluation scores from among the medical counselors, and providing information about the extracted medical counselors to the counselor terminal.

A medical counselor recommendation system based on medical counseling content according to another aspect of the present invention includes a medical consultation auxiliary content provider that provides a medical consultation input interface for inputting consultation content into medical consultation auxiliary content selected by a medical counselor, and the medical consultation auxiliary content provider. A medical consultation content creation unit that generates medical consultation content including consultation content input through an input interface and the medical consultation auxiliary content, provides the generated medical consultation content to the counselee, matches it with the relevant medical counselor, and stores it in a database. , and a medical counselor evaluation unit that calculates an evaluation score for each medical counselor based on the medical counseling content of each medical counselor stored in the database.

In the present invention, the medical counselor evaluation unit analyzes the medical counseling content of each medical counselor stored in the database to calculate the medical counseling content evaluation score of each medical counselor, and based on the calculated medical counseling content evaluation score, the medical counselor evaluation unit analyzes the medical counseling content of each medical counselor stored in the database. The counselor's evaluation score can be calculated.

In the present invention, the medical counselor evaluation unit may calculate the evaluation score of the medical counseling content based on the viewing rate of the medical counseling content.

In the present invention, the medical counselor evaluation unit analyzes the medical consultation content to extract medical consultation auxiliary content and consultation content, and extracts at least one of images, text, and voice from the consultation content to relate to the medical consultation auxiliary content. The degree is calculated, and the evaluation score of the medical counseling content can be calculated based on the calculated degree of relevance.

In the present invention, the medical counselor evaluation unit receives an understanding score for the medical counseling content from the counselor, and calculates the medical counselor's evaluation score by additionally reflecting the understanding score in the medical counseling content evaluation score. You can.

In the present invention, the medical counselor evaluation unit receives the survey response details from the terminal of the counselor, and assigns a score for each item included in the survey response details for the medical counselor to provide a treatment evaluation score for the medical counselor. The evaluation score of the medical counselor is calculated by additionally reflecting the medical treatment evaluation score in the evaluation score of the medical counseling content, and the survey response details include the medical counselor's gender, age, preference, service satisfaction, treatment time, It may include at least one item among the number of treatments and treatment period.

The invention is to determine a medical category corresponding to the counselee information when receiving a medical counselor recommendation request signal containing the counselee information from the counselor's terminal, and to select a certain number of medical counselors in the order of highest evaluation score among the medical counselors belonging to the medical category. It may further include a medical counselor recommendation unit that extracts a counselor and provides information about the extracted medical counselor to the counselor terminal.

In addition to this, other methods for implementing the present invention, other systems, and computer programs for executing the methods may be further provided.

A method and system for recommending a medical counselor based on medical counseling content according to an embodiment of the present invention provides medical counseling content created by a medical counselor during medical counseling to the counselee, and analyzes the medical counseling content to determine the medical counselor's evaluation score. By calculating and recommending a medical counselor based on the calculated medical counselor evaluation score, the counselor can be recommended a doctor suitable for his or her disease before visiting the hospital.

A medical counseling method and system based on medical counseling content according to an embodiment of the present invention provides medical counseling auxiliary content in the form of a visualized image that can assist a medical counselor when counseling a counselor online or offline, thereby providing medical counseling. By assisting, the quality of medical counseling can be improved by helping the counselor understand.

A method and system for recommending a medical counselor based on medical counseling content according to an embodiment of the present invention provides an input interface through which a medical counselor can easily and effectively input counseling content on medical counseling auxiliary content, and generates information through the input interface. The quality of medical consultation can be improved by sharing medical consultation content with patients in various ways.

Meanwhile, the effects of the present invention are not limited to the effects mentioned above, and various effects may be included within the range apparent to those skilled in the art from the contents described below.

1 is a diagram illustrating a medical counselor recommendation system based on medical counseling content according to an embodiment of the present invention.
Figure 2 is a block diagram schematically showing the configuration of a terminal according to an embodiment of the present invention.
Figure 3 is an example diagram for explaining medical consultation assistance content according to an embodiment of the present invention.
Figure 4 is an exemplary diagram illustrating a medical consultation input interface according to an embodiment of the present invention.
Figure 5 is a block diagram schematically showing the configuration of a service providing server according to an embodiment of the present invention.
Figure 6 is a diagram for explaining a method of recommending a medical counselor based on medical counseling content according to an embodiment of the present invention.

Hereinafter, a method and system for recommending a medical counselor based on medical counseling content according to an embodiment of the present invention will be described with reference to the attached drawings. In this process, the thickness of lines or sizes of components shown in the drawing may be exaggerated for clarity and convenience of explanation.

Additionally, implementations described herein may be implemented as, for example, a method or process, device, software program, data stream, or signal. Although discussed only in the context of a single form of implementation (eg, only as a method), implementations of the features discussed may also be implemented in other forms (eg, devices or programs). The device may be implemented with appropriate hardware, software, firmware, etc. The method may be implemented in a device such as a processor, which generally refers to a processing device that includes a computer, microprocessor, integrated circuit, or programmable logic device. Processors also include communication devices such as computers, cell phones, portable/personal digital assistants (“PDAs”) and other devices that facilitate communication of information between end-users.

Additionally, the terms used in this specification are only used to describe specific embodiments and are not intended to limit the present invention. Singular expressions include plural expressions unless the context clearly dictates otherwise. In this application, terms such as “comprise” or “have” are intended to designate the presence of features, numbers, steps, operations, components, parts, or combinations thereof described in the specification, but are not intended to indicate the presence of one or more other features. It should be understood that this does not exclude in advance the possibility of the existence or addition of elements, numbers, steps, operations, components, parts, or combinations thereof. Terms such as first, second, etc. may be used to describe various components, but the components should not be limited by these terms. The above terms are used only for the purpose of distinguishing one component from another.

Throughout the specification, medical consultants are professional members such as university professors and researchers in the medical field who have medical-related qualifications such as doctors, pharmacists, oriental medicine doctors, veterinarians, etc. and can manage patients, or who can provide various medical-related information. It can be included. Additionally, medical consultants may include medical institutions that can provide medical treatment, prescriptions, and counseling, pharmaceutical companies that can provide various drugs according to medical prescriptions, and insurance companies operated by the government and/or privately. A counselor may refer to a patient who can receive medical knowledge and medical prescriptions from a medical counselor.

Hereinafter, embodiments according to the present invention will be described in detail with reference to the accompanying drawings. In the description with reference to the accompanying drawings, identical or corresponding components are assigned the same drawing numbers and duplicate descriptions thereof are omitted. I decided to do it.

1 is a diagram illustrating a medical counselor recommendation system based on medical counseling content according to an embodiment of the present invention.

Referring to FIG. 1, a medical counselor recommendation system based on medical counseling content according to an embodiment of the present invention may include a terminal 100 and a service providing server 200, and these may be connected through a communication network.

The terminal 100 can download and install a medical consultation and recommendation program (application) from an external server (not shown) and run the medical consultation and recommendation program (application) to provide medical consultation assistance functions. Here, the medical consultation and recommendation program is a graphic user interface that searches for medical consultation auxiliary content required for consultation to help patients understand when treating patients, and allows medical counselors to input information through writing, etc. on the medical consultation auxiliary content. It may be a medical consultation application that provides an interface. These medical consultation and recommendation programs can accurately deliver the information patients need to manage their disease, such as preventive medical information, information about diseases, surgical treatment, drug administration, and side effects. The medical consultation and recommendation program may be received (downloaded) to the terminal 100 from an external server (not shown) through a communication network, installed on the terminal 100, and executed on the terminal 100 according to a specific execution command. Here, the external server may be the service providing server 200, and may be a server that manages the download of medical consultation and recommendation programs provided by the service providing server 200.

In addition, the medical counseling and recommendation program calculates the evaluation score of each medical counselor through analysis of medical counseling content generated by each medical counselor, and upon receiving a medical counselor recommendation request containing information on the person being consulted, based on the medical counselor's evaluation score A medical counselor may be recommended.

In addition, the medical consultation and recommendation program can distinguish whether the user is a medical counselor or a counselor based on the information of the user accessed through login, and can provide different menus based on the individually preset information disclosure range depending on the personality of the user. You can. In addition, the medical consultation and recommendation program may include a plurality of medical consultation and recommendation programs that are differentiated depending on the personality of the accessor, and the plurality of medical consultation and recommendation programs may provide content that is appropriate and distinct from each other for the counselor and the counselee. .

These terminals 100 include smart phones, digital broadcasting terminals, mobile phones, PDAs (personal digital assistants), PMPs (portable multimedia players), navigation devices, tablet PCs, and wearables, which are portable terminals with medical consultation and recommendation programs installed. It may include wearable devices and smart glasses. In addition, the terminal 100 further includes a device installed with a medical consultation and recommendation program based on wired/wireless communication, such as a desktop PC, a laptop computer, or a personal computer such as an ultrabook, which is a fixed terminal. It can be included.

The roles of the terminal 100 installed with the above-described medical consultation and recommendation program may be divided depending on the user. That is, the terminal 100 may be divided into a medical counselor terminal 110 and a counselor terminal 120.

The medical counselor terminal 110 can output information necessary when a medical counselor provides medical counseling to a person being counseled to medical counseling auxiliary content. Additionally, the medical counselor terminal 110 can assist counseling by displaying medical counseling assistance content appropriate for counseling. In addition, the medical counselor terminal 110 can provide a medical counseling input interface that can effectively input counseling content, and can generate medical counseling content with additional counseling content through the medical counseling input interface and provide it to the counselor. .

The counselor terminal 120 can receive medical counseling content including medical counseling content from the medical counselor terminal 110, and outputs the received medical counseling content when necessary according to the input of the counselor, thereby recalling the counselor's medical treatment memory. It can be used as a basis for an accident in the event of a medical accident.

Additionally, the counselee terminal 120 may transmit a medical counselor recommendation request signal containing the counselee information to the service providing server 200 and receive a recommendation for a medical counselor corresponding to the counselee information from the service providing server 200.

For a detailed description of this terminal 100, refer to FIG. 2.

The service providing server 200 receives and registers medical consultation auxiliary content from a creator terminal (not shown) that created the medical consultation auxiliary content, and can then provide the medical consultation auxiliary content when a medical counselor requests medical consultation auxiliary content. there is. At this time, the service providing server 200 may receive a predetermined amount of compensation for the medical counseling auxiliary content from the medical counselor who requested the medical counseling auxiliary content and then distribute at least a portion of the content to the creator.

In addition, the service providing server 200 can provide an auxiliary content search function to search for medical consultation auxiliary content needed by the medical counselor, and can transmit the medical consultation auxiliary content selected by the medical counselor to the medical counselor terminal 110. there is.

Additionally, the service providing server 200 may match at least one account of the counselor to a database and store at least one of medical consultation content, medical-related data, or electronic medical records.

In addition, the service providing server 200 generates medical consultation content including consultation content and medical consultation auxiliary content input through the medical consultation input interface, and matches the generated medical consultation content with the corresponding medical counselor to store the database 220. It can be stored in , as well as provided to the counselor.

Additionally, the service providing server 200 may calculate the evaluation score of each medical counselor based on the medical counseling content of each medical counselor stored in the database 220. At this time, the service providing server 200 extracts the medical counseling content of each medical counselor from the database 220, analyzes each extracted medical counseling content, and calculates the medical counseling content evaluation score of each medical counselor. Based on the evaluation score of the medical counseling content, the evaluation score of the relevant medical counselor can be calculated. The service server can store the medical counselor's evaluation score by matching it with the corresponding medical counselor.

In addition, when the service providing server 200 receives a medical counselor recommendation request signal including the counselor information from the counselor terminal 120, the service provision server 200 determines the medical category corresponding to the counselor information, and determines the evaluation score among the medical counselors belonging to the medical category. A highly qualified medical counselor can be recommended to the person being counseled.

For a detailed description of this service providing server 200, refer to FIG. 5.

Meanwhile, in the embodiment of the present invention, the service providing server 200 is described as generating medical consultation content; however, the medical consultation content may be generated in the medical counselor terminal 110 and provided to the service providing server 200.

The medical counselor recommendation system structured as described above assists medical counseling by providing medical counseling auxiliary content in the form of visualized images that can assist medical counselors when consulting with the counselor online or offline, thereby helping the counselor understand better and provide medical counseling. quality can be improved.

In addition, the medical counselor recommendation system provides medical counseling content created by the medical counselor during medical counseling to the counselee, calculates the medical counselor's evaluation score through analysis of the medical counseling content, and based on the calculated medical counselor evaluation score By recommending a medical consultant, the consultee can recommend a doctor suitable for his or her condition before visiting the hospital.

In addition, the medical counselor recommendation system can process medical-related data with various information and various data formats into medical counseling auxiliary content suitable for medical counseling and provide it to medical counselors to use as auxiliary information when treating the counselee.

In addition, the medical counselor recommendation system provides an input interface that allows medical counselors to easily and effectively input consultation content on medical consultation auxiliary content, and shares medical consultation content created through the input interface with patients in various ways, providing medical services. The quality of consultation can be improved.

Meanwhile, in the embodiment of the present invention, the medical consultation recommendation system is described as including the terminal 100 and the service providing server 200, but the medical consultation recommendation system may include only the terminal 100, and the service providing server ( 200) may be included. When the medical consultation recommendation system includes only the terminal 100, the terminal 100 can perform both the operations of the terminal 100 and the service providing server 200 described in FIG. 1. For example, during medical consultation, the terminal 100 provides medical consultation content created by a medical counselor to the counselee, calculates the medical counselor's evaluation score through analysis of the medical counseling content, and provides medical counseling based on the calculated medical counselor evaluation score. You can perform an action to recommend a counselor. Additionally, when the medical consultation recommendation system includes only the service providing server 200, the service providing server 200 can perform both the operations of the terminal 100 and the service providing server 200 described in FIG. 1. For example, the service providing server 200 provides medical consultation content created by a medical counselor during medical consultation to the counselee, calculates the medical counselor's evaluation score through analysis of the medical counseling content, and based on the calculated medical counselor evaluation score. Thus, the operation of recommending a medical counselor can be performed.

As described above, the medical counselor recommendation system may be implemented using only the terminal 100 or the service providing server 200. Additionally, the medical counselor recommendation system may be referred to as a 'system'.

Hereinafter, for convenience of explanation, a case where the medical consultation recommendation system includes the terminal 100 and the service providing server 200 will be described.

Figure 2 is a block diagram schematically showing the configuration of a terminal according to an embodiment of the present invention, Figure 3 is an example diagram for explaining medical consultation auxiliary content according to an embodiment of the present invention, and Figure 4 is an example of the present invention. This is an example diagram for explaining a medical consultation input interface according to an embodiment.

Referring to FIG. 2, the terminal 100 according to an embodiment of the present invention includes a communication unit 110, an input unit 120, a display unit 130, a storage unit 140, a photographing unit 150, and a microphone 160. ), a speaker 170, and a control unit 180.

The communication unit 110 may provide a communication interface necessary to provide transmission and reception signals between the service providing server 200 and the terminal 100 in the form of packet data in conjunction with a communication network. Furthermore, the communication unit 110 can communicate with the service providing server 200 and external servers to receive medical consultation auxiliary content, medical consultation content, etc. Additionally, the communication unit 110 can transmit the medical consultation content to an external printer and print the medical consultation content as an offline output.

Additionally, the communication unit 110 may transmit a medical counselor recommendation request signal to the service provision server 200 and receive a medical counselor recommendation in response.

This communication unit 110 may be implemented in various forms such as a short-distance communication module, wireless communication module, mobile communication module, and wired communication module.

The input unit 120 may receive consultation content and detect the user's input to generate medical consultation content.

The display unit 130 is configured to display various information related to the operation of the terminal 100. In particular, the display unit 130 can display medical consultation auxiliary content and medical consultation content when running a medical consultation and recommendation program (application), and may also display a medical consultation input interface screen for creating medical consultation content. . This display unit 130 can also operate as an input unit 120 to receive information from the user.

The terminal 100 may include a touch screen coupled with a display unit 130 on the input unit 120 to provide a graphical user interface that receives the user's handwriting input while providing medical consultation auxiliary content. there is. That is, the terminal 100 can output medical consultation assistance content through the touch graphic user interface of the touch screen and simultaneously detect the user's handwriting through touch input.

The storage unit 140 is a component that stores data related to the operation of the terminal 100. Here, the storage unit 140 may use a known storage medium, for example, one or more of known storage media such as ROM, PROM, EPROM, EEPROM, RAM, etc. In particular, medical consultation and recommendation programs may be stored in the storage unit 140.

The photography unit 150 can capture the consultation content as an image by filming the treatment and medical consultation process. The photographing unit 150 is disposed on the front or/and rear of the terminal 100 and can acquire an image by photographing the direction in which it is placed. Additionally, the imaging unit 150 may be placed externally and may be placed in a position to film the medical treatment process from an external viewpoint away from the counselor and/or the counselee. In this case, it is transmitted to the control unit 180 through the communication unit 110. Videos of the medical treatment process can be transmitted. This photographing unit 150 may be, for example, a camera.

The microphone 160 can detect voice input from the medical counselor and the counselor and obtain voice including counseling content.

The speaker 170 may output audio included in medical consultation auxiliary content or voice included in medical consultation content.

The control unit 180 can control the overall operation of each of the above-described components in order to provide medical consultation and recommendation methods. Additionally, the role of the control unit 180 may be divided depending on the subject using the terminal 100.

First, when a medical counselor uses the terminal 100, the control unit 180 searches the medical consultation auxiliary content and provides a medical consultation service where the medical counselor can input the consultation content through writing, etc. on the medical consultation auxiliary content. The input interface can be output. Additionally, the control unit 180 may transmit consultation content input through the medical consultation input interface unit to the service providing server 200 through the communication unit 110.

The medical consultation input interface may include a graphical user interface that allows the medical counselor to input handwriting, voice, editing, or video on the medical consultation auxiliary image displayed through the display unit 130 of the medical counselor terminal 110. Specifically, the medical consultation input interface may provide a handwriting input interface that detects the user's handwriting input on the medical consultation assistance image. In order to receive user input while displaying a medical consultation assistance image, the medical counselor terminal 110 may provide a medical consultation input interface using a touch screen that combines the input unit 120 and the display unit 130.

For example, when the medical consultation input interface as shown in FIG. 3 is output on the display unit 130 of the medical counselor terminal 110, the medical counselor consults by writing on the medical consultation auxiliary content (A) as shown in FIG. 4. You can enter content (B).

Additionally, the medical consultation input interface may provide a voice input interface for inputting consultation content by recording the user's voice and matching the recorded consultation voice with medical consultation auxiliary content.

Additionally, the medical consultation input interface may provide a live clinic function. The live clinic function is a function that sequentially stores the medical counselor's writing process, combines the voice recorded during the writing process, and creates medical consultation content through animation.

For example, when a medical counselor executes a live clinic function, the handwriting data input by the medical counselor is stored in chronological order, and consultation voices can also be stored in chronological order like the handwriting data. Additionally, consultation screens may also be stored in chronological order.

When medical consultation content generated using this live clinic function is output, the writing process that progresses over time is displayed in animation form on the display unit 130 of the medical counselor terminal 110, and the recorded consultation voice is also displayed. This can be output through the speaker 170. This live clinic function has the advantage of delivering information about medical consultation in a richer and more realistic way.

In addition, the medical consultation input interface may provide an image input interface for inputting consultation content by photographing a medical counselor and a counselee and matching the captured images with medical consultation auxiliary content.

Next, when the counselor uses the terminal 120, the control unit 180 can receive medical counseling content through the communication unit. In addition, the control unit 180 transmits the medical counselor recommendation request signal input through the input unit 120 to the service providing server 200 through the communication unit 110, and receives medical counselor recommendation information from the service providing server 200. can do.

This control unit 180 may include at least one computing device, where the computing device includes a general-purpose central processing unit (CPU), a programmable device element (CPLD, FPGA) implemented suitably for a specific purpose, and a custom semiconductor operation. It may be a controller chip (ASIC) or microphone 160.

Figure 5 is a block diagram schematically showing the configuration of a service providing server according to an embodiment of the present invention.

Referring to FIG. 5, the service providing server 200 according to an embodiment of the present invention includes a communication unit 210, a database 220, a medical consultation auxiliary content provider 230, a medical consultation content creation unit 240, It may include a medical counselor evaluation unit 250, a medical counselor recommendation unit 260, a storage unit 270, and a control unit 280.

The communication unit 210 may provide a communication interface necessary to provide transmission and reception signals between the service providing server 200 and the terminal 100 in the form of packet data in conjunction with a communication network. In particular, the communication unit 210 may provide medical consultation auxiliary content to the terminal 100 and receive consultation content input information from the terminal 100. Additionally, the communication unit 210 may receive a medical counselor recommendation request signal from the terminal 100 and provide medical counselor recommendation information to the terminal 100.

The database 220 may include a medical counseling auxiliary content database 222, a medical counselor information database 224, and a counselor information database 226.

The medical consultation auxiliary content database 222 can store medical consultation auxiliary content in a searchable manner.

The medical consultation auxiliary content database 222 includes content including data for disease education, diet and exercise therapy education to the consultee, and information on various diseases, diagnostic surgery, radical surgery, preventive surgery, and palliative surgery. Content containing various surgical methods, content containing information on side effects of surgery, content containing information on various treatments, etc. may be stored. Additionally, the medical consultation auxiliary content database 222 may store medical consultation auxiliary content for a specific disease in which disease diagnosis content, treatment method content, and drug counseling content are integrated in a series.

The medical counselor information database 224 can store information on medical counselors who use medical counseling and recommendation programs, information on the counselors consulted by each medical counselor, and medical counseling content created by each medical counselor. At this time, the medical counselor information database 224 collects information on the doctor's specialized treatment field for each disease, career, and medical performance, and hospital/clinic information (location information, photos, and videos) from a website or social site accessed through a communication network. It can be analyzed using big data techniques and stored and managed by medical category.

Additionally, the medical counselor information database 224 can store and manage the evaluation scores of each medical counselor calculated by the medical counselor evaluation unit 250.

The counselor information database 226 may include information about the counselor's medical information, such as patient age, patient gender, race, blood type, previous disease history, treatment, etc. The counselor information database 226 may receive and store electronic medical records (HER) containing the patient's weight, blood sugar, blood pressure, etc. measured by the individual patient at home.

The medical consultation auxiliary content provider 230 may provide the medical counselor terminal 110 with a medical consultation input interface for inputting consultation content into the medical consultation auxiliary content selected by the medical counselor terminal 110. That is, when a medical counselor searches for medical counseling auxiliary content and selects at least one of the searched medical counseling auxiliary contents, the medical counseling auxiliary content provider 230 enters the medical consultation auxiliary content into the selected medical consultation auxiliary content. An interface may be provided to the medical counselor terminal 110.

Medical consultation assistance content is formed as a combination of medical-related images, videos, animations, or texts and can be displayed through the medical counselor terminal 110 to assist medical consultation. Specifically, medical consultation assistance content may include audio-visual materials to assist medical consultation. Audio-visual materials may include disease diagnosis content, treatment method content, drug counseling content, medical cost content, insurance information content, signature content, other content, and medical counseling content that integrates the foregoing content.

For example, medical consultation auxiliary content may include at least one image or information of body organ images, disease information, treatment image, treatment information, medication method, drug information, and insurance information, and may be used to create medical consultation content. Auditory information used may also be included as an aid.

The medical consultation input interface may include a graphical user interface that allows the medical counselor to input handwriting, voice, editing, or video on the medical consultation auxiliary image displayed through the display unit 130 of the medical counselor terminal 110.

The medical consultation content creation unit 240 generates medical consultation content including consultation content input through the medical consultation input interface and medical consultation auxiliary content, and matches the generated medical consultation content with the corresponding medical counselor to create a medical counselor information database. It can be saved at (224) and provided to the counselor. Medical consultation content may be content created by adding consultation content input by a medical counselor to medical consultation auxiliary content. In other words, medical consultation content may include medical consultation auxiliary content and consultation content.

To create such medical consultation content, the medical counselor terminal 110 provides a medical consultation content creation screen composed of medical consultation auxiliary contents together with a medical consultation input interface, and based on the medical consultation input interface, the medical consultation content creation screen is provided on the medical consultation auxiliary content. Medical consultation content may be created by inputting consultation details.

However, if the medical consultation auxiliary content is interactive content or content with movement, it may be difficult to enter the consultation content. In the case of such medical consultation auxiliary content, a scene of the medical consultation auxiliary content may be captured as an auxiliary image, and then consultation content may be input on the captured auxiliary image.

The medical consultation content creation unit 240 may generate medical consultation content by matching consultation content input through various types of medical consultation input interfaces with medical consultation auxiliary content.

The medical counseling content creation unit 240 may match the generated medical counseling content with the medical counselor who created the medical counseling content and store it in the medical counselor information database 224.

Additionally, the medical counseling content creation unit 240 may provide the generated medical counseling content to the counselee. At this time, the medical counseling content generator 240 may transmit the medical counseling content in the form of a message handled by a social network, email, or mobile terminal related to the counselee. Additionally, the medical consultation content creation unit 240 may transmit the medical consultation content to a separate server equipped with a personal health record cloud for each counselee. Additionally, the medical counseling content generator 240 may transmit the medical counseling content to the printer device and allow the printer device to print the received medical counseling content.

In this way, medical consultation content can disclose one's medical information through text, email, personal health record cloud for each consultee, and sharing on social networks, so the consultee can check his or her medical consultation information at any time through the personal health record cloud. Furthermore, you can obtain information to reinforce the medical information that is the basis of your medical consultation from people around you on social networks.

In addition, since the counselor can receive printed medical counseling content, he or she can remember the counseling content for a long time, check the information received from the counselor at any time, and easily recall how to use the drug device or precautions.

The medical consultation content creation unit 240 may convert the generated medical consultation content to suit its purpose.

Specifically, the medical counseling content creation unit 240 may edit the medical counseling content into medical counseling content for printing in order to provide it to the counselor offline. In order to convert into medical consultation content for output, the medical consultation content generator 240 can convert sequentially input handwriting into the final handwriting state, convert the recorded consultation voice into text and display it, and animation. If video is included, key images can be captured and displayed as a series of process images.

Additionally, the medical consultation content generator 240 may convert the medical consultation content into medical consultation content for sharing. In order to share the medical consultation content with others, the medical consultation content creation unit 240 may provide a graphical user interface that edits private or unnecessary content included in the medical consultation content and converts it into shared medical consultation content. For example, the medical consultation content creation unit 240 provides a graphical user interface that silences the recorded voice in a specific section, performs editing to delete the counselee's privacy handwriting, and deletes unnecessary content screens, allowing sharing. You can easily create medical consultation content.

This shared medical consultation content is stored in the database 220, so that in the future, if another counselor has the same disease, the shared medical consultation content can be displayed, allowing the consultation to proceed more easily.

The medical consultation content creation unit 240 may edit the medical consultation content and convert it into content for post-marketing surveillance. For example, the medical consultation content creation unit 240 may generate post-marketing survey content including only the survey writing screen and the signature writing screen.

When the medical counseling content is completed, the medical counseling content creation unit 240 may provide the generated medical counseling content to the counselee online or offline.

The medical counselor evaluation unit 250 may calculate an evaluation score for each medical counselor based on the medical counseling content of each medical counselor stored in the medical counselor information database 224.

In other words, the medical counselor evaluation unit 250 extracts the medical counseling content of each medical counselor from the medical counselor information database 224, analyzes the extracted medical counseling content of each medical counselor, and calculates the medical counseling content evaluation score. there is. At this time, the medical counselor evaluation unit 250 may calculate the medical counseling content evaluation score based on the viewing rate of the medical counseling content. Here, the viewing rate may mean the number of views. For example, among the first to third medical counseling contents created by the first medical counselor, the viewing rate of the first medical counseling content is '10', the viewing rate of the second medical counseling content is '2', and the viewing rate of the second medical counseling content is '2'. If the viewing rate of the medical counseling content is '5', the medical counselor evaluation unit 250 can calculate (10+2+5=17) as the evaluation score of the medical counseling content of the first medical counselor.

When calculating the evaluation score of medical counseling content based on the viewing rate, the medical counselor evaluation unit 250 may calculate the evaluation score of the medical counseling content based on the viewing rate for a certain period of time.

In addition, the medical counselor evaluation unit 250 analyzes the medical consultation content to extract medical consultation auxiliary content and consultation content, and extracts at least one of images, text, and voice from the consultation content to determine the degree of relevance to the medical consultation auxiliary content. The medical counseling content evaluation score can also be calculated based on the calculated relevance. At this time, the medical counselor evaluation unit 250 can extract characters from the medical counseling content using OCR (Optical Character Recognition). Then, the medical counselor evaluation unit 250 extracts index words mapped to the corresponding medical counseling auxiliary content from the medical counseling auxiliary content database 222, calculates the similarity between the characters extracted from the medical counseling content and the extracted index words, The calculated similarity can be calculated as relatedness. When a voice is extracted, the medical counselor evaluation unit 250 can convert the voice into text, calculate the similarity between the converted text and the extracted index word, and calculate the calculated similarity as the degree of relevance.

Additionally, the medical counselor evaluation unit 250 may receive reliability scores for medical counseling content from verified experts and calculate the medical counseling content evaluation score.

When the medical counseling content evaluation score is calculated, the medical counselor evaluation unit 250 may calculate the medical counselor's evaluation score based on the calculated medical counseling content evaluation score.

For example, the medical counselor evaluation unit 250 may calculate the medical counseling content evaluation score as the evaluation score of the relevant medical counselor. At this time, the medical counselor evaluation unit 250 may calculate the medical counselor's evaluation score by assigning weight to the evaluation score of medical counseling content that is close to the present based on the present.

In addition, the medical counselor evaluation unit 250 may receive an understanding score for the medical counseling content from the counselor and calculate the medical counselor's evaluation score by additionally reflecting the understanding score in the medical counseling content evaluation score. At this time, the medical counselor evaluation unit 250 may calculate the medical counselor's evaluation score by summing the medical counseling content and the comprehension score.

In addition, the medical counselor evaluation unit 250 receives the survey response details from the terminal 120 of the counselee who received medical counseling, and assigns a score for each item included in the survey response details for the medical counselor. The medical treatment evaluation score is calculated, and the medical counselor's evaluation score can be calculated by additionally reflecting the medical consultation content evaluation score. Here, the survey response details may include at least one item among the medical counselor's gender, age, preference, service satisfaction, treatment time, number of treatments, and treatment period.

The medical counselor evaluation unit 250 may store the calculated medical counselor evaluation score by matching it with the corresponding medical counselor in the medical counselor information database 224.

When receiving a medical counselor recommendation request signal including the counselor information from the counselor terminal 120, the medical counselor recommendation unit 260 determines the medical category corresponding to the counselor information, and determines the evaluation score among the medical counselors belonging to the determined medical category. Medical counselors are selected in descending order, and recommended information including the selected medical counselor can be transmitted to the counselor terminal 120. Here, the consultee information may include any one of the patient's disease, prescription, health examination details, medical inquiry details, medical certificate, patient's location, location of the hospital or clinic, or gender (male or female doctor). Recommended information may include details of the medical counselor corresponding to the counselor information listed in order of highest evaluation score, and information on the hospital or clinic where the medical counselor works (contact information, photo, location).

The medical counselor recommendation unit 260 lists the request information received from the counselor terminal 120 and the details of the corresponding medical counselor in order of the highest evaluation score, and information on the hospital and hospital where the medical counselor works (contact information, photos, Recommendation information including location) can be indexed from the medical counselor information database 224 and transmitted to the counselor terminal 120.

As described above, the medical counselor recommendation unit 260 provides details of medical counselors suitable for the disease based on treatment history data for the disease suffered by the person being consulted, so that the medical counselor recommended for the patient's disease is suitable before visiting the hospital through the terminal 100. You can receive a recommendation from a medical counselor.

The storage unit 270 is a component that stores data related to the operation of the service providing server 200. In particular, medical consultation and recommendation programs may be stored in the storage unit 270.

Meanwhile, the medical counseling auxiliary content provision unit 230, the medical consultation content creation unit 240, the medical counselor evaluation unit 250, and the medical counselor recommendation unit 260 are operated by a processor, etc. required to execute the program on the computing device. Each can be implemented. In this way, the medical counseling auxiliary content provision unit 230, the medical consultation content creation unit 240, the medical counselor evaluation unit 250, and the medical counselor recommendation unit 260 may be implemented by each physically independent configuration, It may also be implemented in a functionally distinct form within one processor.

The control unit 280 includes a communication unit 210, a database 220, a medical consultation auxiliary content provision unit 230, a medical consultation content creation unit 240, a medical counselor evaluation unit 250, a medical counselor recommendation unit 260, It is a configuration that controls the operation of various components of the service providing server 200 including the storage unit 270, and may include at least one computing device, where the computing device is a general-purpose central processing unit (CPU). , it may be a programmable device element (CPLD, FPGA), application specific semiconductor processing unit (ASIC), or microcontroller chip implemented to suit a specific purpose.

Figure 6 is a diagram for explaining a method of recommending a medical counselor based on medical counseling content according to an embodiment of the present invention.

Referring to FIG. 6, the medical counselor terminal 110 executes a medical consultation and recommendation program and connects to the service provision server 200 (S602). When a medical consultation and recommendation program is run on the medical counselor terminal 110, a list of personal information of patients who are being counseled may be displayed.

The medical counselor terminal 110 can display a list of counselors registered at the medical counselor's hospital or a list of counselors for whom medical counseling will be conducted today, and the medical counselor can search/detect personal information of the counselor to be consulted from the counselor's list through the patient's name, etc. It can be provided to do so.

When the medical counselor terminal 110 detects the personal information of the counselor to be consulted, it conducts counseling for the counselor. Afterwards, the medical counseling auxiliary content or medical counseling content used during the consultation is matched with the counselor's personal information and is sent to the counselor's terminal 120 or It may be stored in the service provision server 200. Additionally, the medical counselor terminal 110 can transmit the counselor's personal information to the service provision server 200 and retrieve information necessary for counseling that matches the counselor's personal information.

For example, the medical counselor terminal 110 sends at least one or more information among medical counseling content including the content of previous consultations by the counselor, medical counseling auxiliary content used during the consultation, and the electronic medical record of the counselor to the service providing server ( 200).

In other words, when the personal information of the person to be consulted is registered, the service providing server can match and store all the medical-related information necessary for medical consultation by matching the personal information of the person being consulted. This can then be provided during medical consultation to change the doctor or hospital. Even so, continuity of treatment can be maintained.

When step S602 is performed, the medical counselor terminal 110 searches for medical consultation auxiliary content and transmits medical consultation auxiliary content selection information to the service providing server 200 (S604). That is, when the medical counselor terminal 110 is connected to the service provision server 200 through the medical consultation and recommendation program, the service provision server 200 provides an auxiliary content search function to search for medical consultation auxiliary content necessary for the medical counselor. And, the medical counselor can select the desired medical counseling assistance content from among the medical counseling assistance contents. Then, the medical counselor terminal 110 may transmit medical consultation assistance content selection information including the selected medical consultation assistance content and medical counselor terminal identification information to the service providing server 200.

When step S604 is performed, the service providing server 200 provides the medical counselor terminal 110 with a medical consultation input interface for inputting consultation content into the medical consultation auxiliary content selected by the medical counselor terminal 110 (S606). The medical consultation input interface may include a graphical user interface that allows the counselor to input handwriting, voice, editing, or video on the displayed medical consultation assistance image. However, if the medical consultation auxiliary content is interactive content or content with movement, the service providing server 200 may stop the medical consultation auxiliary content before providing the medical consultation input interface. For example, the service providing server 200 may provide a handwriting input interface that receives consultation content as handwriting input on an auxiliary medical consultation image. Additionally, the service providing server 200 may provide a voice input interface for inputting consultation content by recording the user's voice and matching the recorded consultation voice with medical consultation auxiliary content. Additionally, the service providing server 200 may provide a medical consultation input interface with a live clinic function. Additionally, the service providing server 200 may provide an image input interface for inputting consultation contents by matching the image captured by photographing the user with medical consultation auxiliary content.

When step S606 is performed, the medical counselor terminal 110 outputs a medical consultation input interface (S608), and when consultation contents are input through the medical consultation input interface (S610), the medical counselor terminal 110 inputs the consultation contents. The consultation input information including the medical consultation auxiliary content is transmitted to the service provision server 200 (S612). In other words, the medical counselor can input the consultation content through the medical consultation input interface, and the medical counselor terminal 110 can transmit the consultation content input information including the consultation content and medical consultation auxiliary content to the service providing server 200. there is.

When step S612 is performed, the service providing server 200 generates medical consultation content including consultation content and medical consultation auxiliary content, matches the generated medical consultation content with the corresponding medical counselor, and stores it in the database 224 ( S614).

When step S614 is performed, the service providing server 200 provides the generated medical counseling content to the counselor (S616). At this time, the service providing server 200 may transmit medical consultation content in the form of a message handled by a social network, email, or mobile terminal related to the counselee. Additionally, the service providing server 200 may transmit medical consultation content to a separate server equipped with a personal health record cloud for each counselee. Additionally, the service providing server 200 may transmit medical consultation content to a printer device and allow the printer device to output the received medical consultation content.

After performing step S616, the service providing server 200 analyzes the medical counseling content of each medical counselor stored in the medical counselor information database 224 and calculates the evaluation score of the medical counseling content of each medical counselor (S618). At this time, the service providing server 200 may calculate the medical counseling content evaluation score based on the viewing rate of the medical counseling content. In addition, the service providing server 200 analyzes the medical consultation content to extract medical consultation auxiliary content and consultation content, and extracts at least one of images, text, and voice from the consultation content to calculate the degree of relevance to the medical consultation auxiliary content. Also, the medical counseling content evaluation score can be calculated based on the calculated relevance. Additionally, the service providing server 200 may receive reliability scores for medical counseling content from verified experts and calculate an evaluation score for medical counseling content.

When step S618 is performed, the service providing server 200 calculates and stores the evaluation score of the medical counselor based on the calculated evaluation score of the medical counseling content (S620). In other words, the service providing server 200 can calculate the evaluation score of the medical counseling content as the evaluation score of the corresponding medical counselor. At this time, the service providing server 200 may calculate the medical counselor's evaluation score by assigning weight to the evaluation score of medical counseling content that is close to the present based on the present.

Additionally, the service providing server 200 may receive an understanding score for medical counseling content from the counselor and calculate the medical counselor's evaluation score by additionally reflecting the understanding score in the medical counseling content evaluation score.

In addition, the service providing server 200 receives the survey response details from the terminal 120 of the counselor who received medical counseling, and assigns a score to each item included in the survey response details for the medical counselor to provide medical treatment to the medical counselor. The evaluation score is calculated, and the medical counselor's evaluation score can be calculated by additionally reflecting the medical consultation evaluation score in the evaluation score of the medical counseling content.

The service provision server 200 may store the calculated medical counselor evaluation score by matching it with the corresponding medical counselor in the medical counselor information database 224.

After performing step S620, when the counselor terminal 120 transmits a medical counselor recommendation request signal including the counselor information to the service providing server 200 (S622), the service providing server 200 selects a medical category corresponding to the counselor information. is determined (S624), a certain number of medical counselors are selected from among the medical counselors belonging to the determined medical category in order of high evaluation score (S626), and recommendation information including the selected medical counselors is transmitted to the counselor terminal (120). Do it (S628). Here, the consultee information may include any one of the patient's disease, prescription, health examination details, medical inquiry details, medical certificate, patient's location, location of the hospital or clinic, or gender (male or female doctor). Recommended information may include details of the medical counselor corresponding to the counselor information listed in order of the highest score of the evaluation score information, and information on the hospital/clinic where the medical counselor works (contact information, photo, location).

As described above, the medical counselor recommendation method and system based on medical counseling content according to an embodiment of the present invention provides medical counseling content created by a medical counselor during medical counseling to the counselor, and provides medical counseling content through analysis of the medical counseling content. By calculating the counselor's evaluation score and recommending a medical counselor based on the calculated medical counselor evaluation score, the counselor can be recommended a doctor suitable for his or her disease before visiting the hospital.

The method and system for recommending medical counselors based on medical counseling content according to an embodiment of the present invention provides medical counseling auxiliary content in the form of visualized images that can assist medical counselors when counseling a counselor online or offline. By assisting with counseling, the quality of medical counseling can be improved by helping the person being counseled understand.

A method and system for recommending a medical counselor based on medical counseling content according to an embodiment of the present invention provides an input interface through which a medical counselor can easily and effectively input counseling content on medical counseling auxiliary content, and generates information through the input interface. The quality of medical consultation can be improved by sharing medical consultation content with patients in various ways.

The present invention has been described with reference to the embodiments shown in the drawings, but these are merely exemplary, and those skilled in the art will recognize that various modifications and other equivalent embodiments are possible therefrom. You will understand. Therefore, the true technical protection scope of the present invention should be determined by the scope of the patent claims below.

100: terminal
110, 210: Department of Communications
120: input unit
130: display unit
140, 270: storage unit
150: Filming department
160: microphone
170: speaker
180, 280: Control unit
200: Service provision server
220: database
230: Medical consultation auxiliary content provision department
240: Medical consultation content creation department
250: Medical counselor evaluation department
260: Medical counselor recommendation department

Claims (16)

providing, by the system, a medical consultation input interface for inputting consultation content into medical consultation auxiliary content selected by a medical counselor;
The system generates medical consultation content including consultation content input through the medical consultation input interface and the medical consultation auxiliary content, provides the generated medical consultation content to the counselor, matches it with the corresponding medical counselor, and stores it in a database. saving; and
The system includes calculating an evaluation score for each medical counselor based on the medical counseling content of each medical counselor stored in the database,
The step of calculating the evaluation score of each medical counselor is,
The system analyzes each medical counselor's medical counseling content stored in the database and calculates an evaluation score for each medical counselor's medical counseling content; and
A method of recommending a medical counselor based on medical counseling content, wherein the system includes calculating an evaluation score of the medical counselor based on the calculated evaluation score of the medical counseling content.
According to paragraph 1,
In the step of providing the medical consultation input interface,
The system provides the medical counselor with a list of medical counseling auxiliary content for searching medical counseling auxiliary content, and provides a medical consultation input interface for inputting consultation content into at least one medical consultation auxiliary content selected by the medical counselor. A method of recommending a medical counselor based on medical counseling content provided to the counselor.
delete According to paragraph 1,
In the step of calculating the medical counseling content evaluation score of each medical counselor,
The system calculates an evaluation score of the medical counseling content based on the viewing rate of the medical counseling content.
According to paragraph 1,
In the step of calculating the medical counseling content evaluation score of each medical counselor,
The system analyzes the medical consultation content to extract medical consultation auxiliary content and consultation content, extracts at least one of an image, text, and voice from the consultation content to calculate a degree of relevance to the medical consultation auxiliary content, A medical counselor recommendation method based on medical counseling content, characterized in that the evaluation score of the medical counseling content is calculated based on the calculated relevance.
According to paragraph 1,
In the step of calculating the evaluation score of the relevant medical counselor,
The system is a method of recommending a medical counselor based on medical counseling content, characterized in that the evaluation score of the medical counseling content is calculated as the evaluation score of the corresponding medical counselor.
According to clause 6,
In the step of calculating the evaluation score of the relevant medical counselor,
The system receives a comprehension score for the medical counseling content from the counselor, and calculates the medical counselor's evaluation score by additionally reflecting the comprehension score in the medical counseling content evaluation score. Content-based medical counselor recommendation method.
According to clause 6,
In the step of calculating the evaluation score of the relevant medical counselor,
The system receives survey response details from the terminal of a counselor who has received medical counseling, assigns a score to each item included in the survey response details for the medical counselor, and calculates a treatment evaluation score for the medical counselor. The evaluation score of the medical counselor is calculated by additionally reflecting the medical consultation evaluation score in the evaluation score of the medical consultation content,
The survey response details include at least one of the medical counselor's gender, age, preference, service satisfaction, treatment time, number of treatments, and treatment period.
According to paragraph 1,
After calculating the evaluation score of each medical counselor above,
Upon receiving a medical counselor recommendation request signal including information on the counselor from a terminal of the counselor, determining a medical category corresponding to the information on the counselor; and
Medical counseling, characterized in that it further comprises the step of extracting a certain number of medical counselors in the order of high evaluation scores from among the medical counselors belonging to the medical category, and providing information about the extracted medical counselors to the counselor terminal. Content-based medical counselor recommendation method.
a medical consultation auxiliary content provider that provides a medical consultation input interface for inputting consultation content into the medical consultation auxiliary content selected by the medical counselor;
Medical counseling that generates medical counseling content including the counseling content input through the medical counseling input interface and the medical counseling auxiliary content, provides the generated medical counseling content to the counselor, matches it with the relevant medical counselor, and stores it in a database. Content creation unit; and
It includes a medical counselor evaluation unit that calculates the evaluation score of each medical counselor based on the medical counseling content of each medical counselor stored in the database,
The medical counselor evaluation department,
The medical counseling content of each medical counselor stored in the database is analyzed to calculate the medical counseling content evaluation score of each medical counselor, and the evaluation score of the medical counselor is calculated based on the calculated medical counseling content evaluation score. A medical counselor recommendation system based on medical counseling content.
delete According to clause 10,
The medical counselor evaluation department,
A medical counselor recommendation system based on medical counseling content, characterized in that the evaluation score of the medical counseling content is calculated based on the viewing rate of the medical counseling content.
According to clause 10,
The medical counselor evaluation department,
Analyze the medical consultation content to extract medical consultation auxiliary content and consultation content, extract at least one of images, text, and voice from the consultation content to calculate a degree of relevance to the medical consultation auxiliary content, and calculate the degree of relevance to the medical consultation auxiliary content. A medical counselor recommendation system based on medical counseling content, characterized in that the evaluation score of the medical counseling content is calculated based on the degree.
According to clause 10,
The medical counselor evaluation department,
Based on medical counseling content, characterized in that the understanding score for the medical counseling content is input from the counselor, and the understanding score is additionally reflected in the medical counseling content evaluation score to calculate the medical counselor's evaluation score. Medical counselor recommendation system.
According to clause 10,
The medical counselor evaluation department,
Receives survey response details from the terminal of the counselee, assigns a score for each item included in the survey response details for the medical counselor, calculates a treatment evaluation score for the medical counselor, and calculates an evaluation score for the medical counseling content. The evaluation score of the medical counselor is calculated by additionally reflecting the above medical evaluation score.
The survey response details include at least one of the medical counselor's gender, age, preference, service satisfaction, treatment time, number of treatments, and treatment period. A medical counselor recommendation system based on medical consultation content.
According to clause 10,
When receiving a medical counselor recommendation request signal containing the counselor information from the counselor's terminal, the medical category corresponding to the counselor's information is determined, and a certain number of medical counselors are extracted from among the medical counselors belonging to the medical category in the order of the highest evaluation score. A medical counselor recommendation system based on medical counseling content, further comprising a medical counselor recommendation unit that provides information on the extracted medical counselor to the consultation recipient terminal.