KR102559488B1 - Method for servicing to prevent criminal and system thereof - Google Patents

Abstract

Disclosed are a criminal prevention service method and a system to which the method is applied to allow a user to report a crime without being discovered by a crime assailant in a crime situation. According to one embodiment of the present disclosure, the criminal prevention service method comprises: a step of connecting a session for transceiving voice data with a user terminal in response to receiving input of a user; and a step of transmitting a first virtual voice to the user terminal through the session. The user terminal can display a voice call screen displaying receiver information including a virtual call opponent name and a virtual telephone number preset through the user terminal in response to the input of the user.

Description

Crime prevention service method and system {METHOD FOR SERVICING TO PREVENT CRIMINAL AND SYSTEM THEREOF}

The present disclosure relates to a crime prevention service method and a system to which the method is applied. More specifically, it relates to a method for reporting a crime without attracting the attention of a criminal perpetrator in a situation where a user is at risk of being exposed to a crime, and a system to which the method is applied.

In general, when a user is in a serious criminal situation such as violence, sex crime, or robbery, the user wants to receive help by reporting the criminal situation using the user terminal. However, if the perpetrator of the crime is located in close proximity to the user, and the perpetrator of the crime witnesses the user sending a report call and having a conversation with a counselor at the reporting center, there is a high probability of receiving additional crime damage. Alternatively, there is also a possibility that the perpetrator of the crime checks the call record with the reporting center recorded in the user terminal and retaliates against the user.

Recently, a taxi driver, recognizing that a passenger is a voice phishing cash transporter, calls the police with wit and successfully utters, "It is better to buy a white vehicle," without arousing the suspicion of passengers in the back seat. The case of arresting a voice phishing criminal by successfully conveying to the police the characteristics of the taxi in which the cash transport is currently boarding has become a hot topic.

However, in general, there is a problem in that it is difficult for the police receiving the report on the criminal situation to hear the user's (reporter's) speech unrelated to the criminal situation and recognize that the user's speech indirectly expresses the criminal situation. In addition, since it is difficult for the user in a criminal situation and the police receiving the report to show creativity together and continue to exchange natural indirect expressions to report the crime during the report call, there is also a problem that the perpetrator of the crime recognizes that the user is reporting due to the awkwardness of the call contents.

Therefore, when a user is in a criminal situation, there is a demand for providing a service for reporting a crime with an indirect expression without being suspected by the perpetrator, but there is a problem that such a crime reporting service does not exist in the past.

A technical problem to be achieved through some embodiments of the present disclosure is to provide a service that induces a user to indirectly express a criminal situation in order to report a crime without being detected by a criminal perpetrator.

A technical problem to be achieved through some embodiments of the present disclosure is to provide a method of displaying a virtual phone number and a virtual call party screen on a user terminal so that a user can report a crime without being detected by a criminal perpetrator in a criminal situation.

A technical problem to be achieved through some embodiments of the present disclosure is to transmit a virtual voice to a user terminal, not a police officer or counselor who receives a report of a crime, so that the user can report the crime without being detected by the perpetrator in the crime situation, and to provide a method of asking the user about the crime situation.

A technical problem to be achieved through some embodiments of the present disclosure is to provide a method for predicting the degree of emergency of a criminal situation in which a user is placed.

The technical problems of the present disclosure are not limited to the above-mentioned technical problems, and other technical problems not mentioned will be clearly understood by those skilled in the art from the following description.

In order to solve the above technical problem, a crime prevention service method according to an embodiment of the present disclosure may include connecting a session for transmitting and receiving voice data with a user terminal in response to receiving a user input, and transmitting a first virtual voice to the user terminal through the session. In this case, the user terminal may display a voice call screen displaying called party information including a virtual call party name and a virtual phone number set in advance through the user terminal in response to the user's input.

In some embodiments, the crime prevention service method may further include transmitting the geographical location of the user terminal, voice data received from the user terminal, and the first virtual voice to a reporting center.

In some embodiments, the crime prevention service method may further include receiving voice data of the user from the user terminal, extracting a first characteristic of the user by analyzing the voice data, and generating the first virtual voice based on the first characteristic and a first scenario predefined in the user terminal.

In some embodiments, the extracting of the first feature may include analyzing voice data of the user, predicting age and gender of the user, and extracting a result of the prediction as the first feature.

In some embodiments, the first scenario may be a conversation model with a virtual counterpart predefined by the user, and may be a dialog model in which a conversation proceeds based on whether or not predefined report information uttered by the user is secured.

In some embodiments, the method may further include determining a second scenario among a plurality of scenarios in response to determining that the predefined first scenario does not exist, receiving a first text from a reporting center, and generating a second virtual voice based on the second scenario and the first text.

In some embodiments, generating the first virtual voice may include determining a weight for determining the age of the virtual counterpart based on the first scenario, determining the gender of the virtual counterpart based on the user's voice data and the first scenario, determining the age of the virtual counterpart based on the age of the user and the weight, and generating the first virtual voice based on the age and gender of the determined virtual counterpart.

In some embodiments, the crime prevention service method may further include calculating an emergency score of the user based on a result of analyzing the user's voice data.

One or more crime prevention service systems according to another embodiment of the present disclosure for solving the above technical problem may include one or more processors and a memory for storing one or more instructions. At this time, the one or more processors, in response to receiving the user's input, by executing the one or more stored instructions, an operation of connecting a session for transmitting and receiving voice data with the user terminal and an operation of transmitting a first virtual voice to the user terminal; can be performed. In addition, the user terminal may display a voice call screen displaying called party information including a virtual call party name and a virtual phone number set in advance through the user terminal in response to the user's input.

In some embodiments, the one or more processors may further perform an operation of transmitting the geographical location of the user terminal, voice data received from the user terminal, and the first virtual voice to a reporting center.

In some embodiments, the one or more processors may include: receiving voice data of the user from the user terminal and extracting a first characteristic of the user by analyzing the voice data; and generating the first virtual voice based on the first characteristic and a first scenario predefined in the user terminal.

In some embodiments, the extracting of the first feature may include analyzing voice data of the user, predicting age and gender of the user, and extracting a result of the prediction as the first feature.

In some embodiments, in response to determining that the predefined first scenario does not exist, the one or more processors may further perform operations of determining a second scenario among a plurality of scenarios, receiving a first text from a reporting center, and generating a second virtual voice based on the second scenario and the first text.

In some embodiments, the generating of the first virtual voice may include determining a weight for determining the age of the virtual counterpart based on the first scenario, determining the gender of the virtual counterpart based on the user's voice data and the first scenario, determining the age of the virtual counterpart based on the age of the user and the weight, and generating the first virtual voice based on the age and gender of the determined virtual counterpart.

In some embodiments, the one or more processors may further perform an operation of calculating an urgency score of the user based on a result of analyzing the user's voice data.

1 illustratively illustrates an environment to which a crime prevention service system according to an embodiment of the present disclosure can be applied.

2 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.

3 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.

4 is a flowchart of a crime prevention service method according to another embodiment of the present disclosure.

5 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.

6 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.

FIG. 7 is a flowchart for explaining in detail some of the steps described with reference to FIG. 4 .

8 is a diagram illustrating names and virtual phone numbers of virtual counterparts that may be displayed on a user terminal as a result of execution in some embodiments of the present disclosure.

FIG. 9 is a flowchart for explaining in detail some of the steps described with reference to FIG. 4 .

10 is a diagram to illustrate a second virtual voice generation step that may be performed in some embodiments of the present disclosure.

FIG. 11 is a flowchart for explaining in detail some of the steps described with reference to FIG. 4 .

12 is a diagram for illustratively describing a first virtual voice generation step that may be performed in some embodiments of the present disclosure.

13 is a diagram for illustratively describing a first virtual voice generation step that may be performed in some embodiments of the present disclosure.

14 is a diagram illustrating a step of changing a dialog scenario that may be performed in some embodiments of the present disclosure.

15 is an exemplary diagram for explaining a step of calculating a user's urgency score, which may be performed in some embodiments of the present disclosure.

16 is a hardware configuration diagram of a crime prevention service system according to another embodiment of the present disclosure.

1 illustratively illustrates an environment to which a crime prevention service system according to an embodiment of the present disclosure can be applied.
2 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.
3 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.
4 is a flowchart of a crime prevention service method according to another embodiment of the present disclosure.
5 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.
6 is a diagram illustrating steps for establishing a crime prevention service that may be performed in some embodiments of the present disclosure.
FIG. 7 is a flowchart for explaining in detail some of the steps described with reference to FIG. 4 .
8 is a diagram illustrating names and virtual phone numbers of virtual counterparts that may be displayed on a user terminal as a result of execution in some embodiments of the present disclosure.
FIG. 9 is a flowchart for explaining in detail some of the steps described with reference to FIG. 4 .
10 is a diagram to illustrate a second virtual voice generation step that may be performed in some embodiments of the present disclosure.
FIG. 11 is a flowchart for explaining in detail some of the steps described with reference to FIG. 4 .
12 is a diagram for illustratively describing a first virtual voice generation step that may be performed in some embodiments of the present disclosure.
13 is a diagram for illustratively describing a first virtual voice generation step that may be performed in some embodiments of the present disclosure.
14 is a diagram illustrating a step of changing a dialog scenario that may be performed in some embodiments of the present disclosure.
15 is an exemplary diagram for explaining a step of calculating a user's urgency score, which may be performed in some embodiments of the present disclosure.
16 is a hardware configuration diagram of a crime prevention service system according to another embodiment of the present disclosure.

Hereinafter, preferred embodiments of the present disclosure will be described in detail with reference to the accompanying drawings. Advantages and features of the present invention, and methods of achieving them, will become clear with reference to the detailed description of the following embodiments taken in conjunction with the accompanying drawings. However, the technical spirit of the present invention is not limited to the following embodiments and can be implemented in various different forms, and only the following embodiments complete the technical spirit of the present invention, and those skilled in the art are provided to fully inform the scope of the present invention, and the technical spirit of the present invention is only defined by the scope of the claims.

In describing the present disclosure, if it is determined that a detailed description of a related known configuration or function may obscure the gist of the present invention, the detailed description will be omitted.

Unless otherwise defined, the terms (including technical and scientific terms) used in the following examples may be used in a meaning that can be commonly understood by those skilled in the art to which the present disclosure belongs, but may vary depending on the intention or precedent of a person skilled in the related field, the emergence of new technologies, and the like. Terminology used in this disclosure is for describing the embodiments and is not intended to limit the scope of the disclosure.

Expressions in the singular number used in the following examples include plural concepts unless clearly specified as singular in context. Also, plural expressions include singular concepts unless clearly specified as plural in context.

In addition, terms such as first, second, A, B, (a), (b), etc., used in the following embodiments are only used to distinguish certain components from other components, and the nature, order, or order of the components are not limited by the terms.

Hereinafter, several embodiments of the present disclosure are described with reference to the drawings.

1 is a diagram exemplarily illustrating an environment to which a crime prevention service system according to an embodiment of the present disclosure can be applied.

The report center 200 according to some embodiments of the present disclosure may receive information related to a criminal situation faced by a user through a counselor terminal, and may transmit an dispatch request to the police.

The report center 200 according to some other embodiments of the present disclosure may receive information related to a criminal situation faced by a user through a counselor terminal, and transmit the information related to the criminal situation faced by the user to the crime prevention service system 100.

The report center 200 according to another embodiment of the present disclosure may receive text input of content to be inquired from a user through a counselor terminal, and transmit the text to the crime prevention service system 100 . Here, the crime prevention service system 100 may generate a first virtual voice based on the text and transmit the first virtual voice to the user terminal 300 to query the user about the crime situation, which will be described later.

The reporting center 200 according to some other embodiments of the present disclosure may receive voice data including contents of a call between the crime prevention service system 100 and the user terminal 300 from the crime prevention service system 100 .

The reporting center 200 according to another embodiment of the present disclosure may receive information about the geographical location of the user terminal 300 from the crime prevention service system 100 . Also, based on the voice data and the information on the geographic location of the user terminal 300, the reporting center 200 may request the police to dispatch to the geographical location of the user terminal 300.

According to some embodiments of the present disclosure, a user may modify information related to a crime prevention service through a setting function of the user terminal 300 . Hereinafter, description will be made with reference to FIGS. 2 and 3 .

Referring to FIG. 2 in the user terminal 300 according to some other embodiments of the present disclosure, the user can personalize the crime prevention service by manipulating a menu tab capable of personalizing the crime prevention service in the setting application loaded by the manufacturer of the user terminal 300. For example, as shown in FIG. 2 , the user can set a fake name 21 (name of a virtual caller), a fake phone number 22 (virtual phone number) displayed on the user terminal 300 when a crime is reported, a fake phone number 22 (virtual phone number), and an emergency response agency 23 and call scenario 24 to be dispatched to the user's location in a menu tab for personalizing the crime prevention service.

In some embodiments of the present disclosure, the emergency response agency 23 and the reporting center 200 shown in FIG. 1 may refer to the same agency.

According to this embodiment, the user terminal 300 displays the fake name 21 and the fake phone number 22 when the user reports a crime, thereby making it difficult for the perpetrator to recognize the user's report.

However, the step of personalizing the crime prevention service by manipulating the menu tab through which the user can personalize the crime prevention service in the setting application loaded by the manufacturer of the user terminal 300 should be understood as an example to aid understanding of the present disclosure. In some embodiments of the present disclosure, the user may install an application related to the crime prevention service in the user terminal 300 or access a web page related to the crime prevention service to personalize the crime prevention service.

Referring to FIG. 3, the user terminal 300 according to another embodiment of the present disclosure, the user can set an agency to be dispatched to the user's location when a crime is reported in a menu tab 23-1 for setting an emergency response agency. As shown in FIG. 3, when the emergency response agency is set to '112 (National Police Agency)', the reporting center 200 may request a police officer to dispatch to the user's location based on the contents of the call between the user terminal 300 and the crime prevention service system 100.

Referring to FIG. 3, the user terminal 300 according to another embodiment of the present disclosure, in a menu tab 24-1 for setting a call scenario, the user calls the crime prevention service system 100 to report a crime. You can set a call scenario when making a call. For example, as shown in FIG. 3, a call scenario '2. When set to 'conversation with family', the crime prevention service system 100 generates a first virtual voice corresponding to the set call scenario based on the user's voice data transmitted by the user terminal 300, and transmits it to the user terminal 300.

That is, the user terminal 300 transmits voice data according to the user's speech to the crime prevention service system 100, and the crime prevention service system 100 generates a first virtual voice generated in response to the voice data according to the user's speech. By transmitting to the user terminal 300, a report call between the user and the crime prevention service system 100 can be performed.

The user terminal 300 according to another embodiment of the present disclosure may request the crime prevention service system 100 to connect a session for transmitting and receiving voice data with the user terminal 300 in response to a user input.

The crime prevention service system 100 according to some embodiments of the present disclosure may connect a session for transmitting/receiving voice data with the user terminal 300 in response to a user's input received from the user terminal 300 . In some embodiments of the present disclosure, the crime prevention service system 100 connecting the session for transmitting and receiving voice data with the user terminal 300 may be understood as starting a crime reporting call with the user by the crime prevention service system 100.

The crime prevention service system 100 according to some other embodiments of the present disclosure may extract a first feature of the user based on the user's voice data received from the user terminal 300 . Here, the first characteristic may include the user's age and the user's gender predicted by the crime prevention service system 100 as a result of analyzing the user's voice data by the crime prevention service system 100 . A method of extracting the first feature by the crime prevention service system 100 will be described later in detail.

The crime prevention service system 100 according to another embodiment of the present disclosure may generate a first virtual voice based on the first characteristic and a call scenario predefined by the user, and transmit the first virtual voice to the user terminal 300. A method of generating the first virtual voice will be described later in detail.

The call scenario may be a dialog model with a virtual call counterpart predefined by the user, and a dialog model in which a conversation proceeds based on whether or not report information predefined by the user is secured. That is, the call scenario is a model for conducting a pretend conversation, and may be a conversation model in which a conversation proceeds based on whether or not the user utters predefined report information. In this case, even if the user is in a dangerous situation, such as being under the observation of a criminal, the user can ignite the report information to be delivered to the reporting center without suspecting that the criminal is making a report. For example, the report information may be a current location, clothes, whether or not the user is with a criminal.

The crime prevention service system 100 according to another embodiment of the present disclosure analyzes the user's voice data in real time while making a report call with the user, and based on the result of analyzing the user's voice data, It is possible to change the call scenario during the report call with the user, which will be described later.

The crime prevention service system 100 according to still other embodiments of the present disclosure may analyze the user's voice data and calculate the user's risk score. Here, the user's emergency score may be a value expressing the seriousness of the criminal situation in which the user, who is the counterpart of the current report call, is in a quantitative numerical value. For example, as a result of analyzing the user's voice data received from the user terminal 300, the crime prevention service system 100 may set the user's risk score and transmit the user's risk score to the reporting center 200.

According to the present embodiment, the reporting center 200 responds to a determination that the user's emergency score received from the crime prevention service system 100 is greater than or equal to the reference value, and the emergency response agency set by the user may request to be dispatched to the user's location within a shorter time compared to general crime situations.

Although the crime prevention service system 100 and the reporting center 200 are shown as separate systems in FIG. 1, in some embodiments, the crime prevention service system 100 and the reporting center 200 may be configured in a stand-alone manner in one system. In this case, it may be understood that an operation performed in the crime prevention service system 100 is performed in the reporting center 200 .

So far, with reference to FIGS. 1 to 3 , an exemplary environment to which the crime prevention service system can be applied and operations that can be performed by components constituting the environment have been described. It should be understood that the embodiments described above are illustrative in all respects and not restrictive.

Hereinafter, a crime prevention service method according to another embodiment of the present disclosure will be described in detail with reference to FIGS. 4 to 15 . Steps to be described in some flow charts below may be understood to be performed by a crime prevention service system unless otherwise noted.

4 is a flowchart of a crime prevention service method according to another embodiment of the present disclosure.

In step S100, the crime prevention service system may connect a session for transmitting/receiving voice data with the user terminal in response to receiving a user input from the user terminal. Here, the step of connecting a session for transmitting and receiving voice data with the user terminal may mean that the crime prevention service system performs a call with the user to report a crime.

In some embodiments related to step S100, the user may perform personal settings for the crime prevention service before the crime prevention service system performs step S100. It will be described with reference to FIGS. 5 and 6 below.

5 is a diagram for exemplarily explaining that a user installs an application related to a crime prevention service in a user terminal and performs personal settings for a crime prevention service by executing the application, which may be performed in some embodiments of the present disclosure.

In some embodiments of the present disclosure, the user can set a name of a virtual call partner displayed on the user terminal when making a call to report a crime with the crime prevention service system in the fake name setting tab 51 of the application. Hereinafter, in some embodiments of the present disclosure, the name of the virtual counterpart may be used interchangeably with the term 'fake name'.

In some other embodiments of the present disclosure, the user can set a virtual phone number displayed on the user terminal when making a call to report a crime with the crime prevention service system in the fake phone number setting tab 52 of the application. Hereinafter, in some embodiments of the present disclosure, the phone number of the virtual counterpart may be used interchangeably with the term 'fake phone number'.

In some other embodiments of the present disclosure, the user may set an emergency response agency to be dispatched to the user's location in the setting tab 53 for the emergency response agency of the application. Referring to the setting menu 53-1 for the emergency response agency of FIG. 6, the reporting center or the crime prevention service system may request the National Police Agency to dispatch to the user's location based on the contents of the call related to the crime report made by the crime prevention service system with the user.

In some other embodiments of the present disclosure, the user may set a call scenario when the crime prevention service system performs a call related to reporting a crime with the user in the call scenario setting tab 54 of the application. Referring to the setting menu 54-1 for the call scenario of FIG. 6, the crime prevention service system generates a virtual voice corresponding to the 'conversation with family' call scenario while performing a call related to reporting a crime with the user. It can be transmitted to the user terminal, but this will be described in detail later.

Hereinafter, with reference to FIGS. 7 and 8, step S100 will be described again.

In step S110 shown in FIG. 7 , the crime prevention service system may display a fake phone number and a fake name on the user terminal in response to the user input received through the user terminal. Referring to FIG. 8 , a manner in which the fake name 61 and the fake phone number 62 are displayed on the user terminal can be clearly understood.

According to this embodiment, the effect of notifying the reporting center of the crime situation without being aware that the current user is making a report call by the perpetrator of the crime may be achieved.

However, in some embodiments related to step S110, the step of displaying the fake phone number and fake name on the user terminal may be performed by the user terminal.

In some other embodiments related to step S110, the user input may be an input in which the user connects a call to the fake phone number line described with reference to FIG. 5 through the user terminal.

In some other embodiments related to step S110, the user input may be an input for connecting a call to a preset speed dial number so that the user can connect the call to the crime prevention service system through the user terminal.

In step S120, the crime prevention service system may connect a session for transmitting/receiving voice data with the reporting center and the user terminal in response to the user's input received from the user terminal.

In some embodiments related to step S120, the crime prevention service system receives the user's voice data from the user terminal through a session for transmitting and receiving voice data with the user terminal, and responds to the user's voice data. A first virtual voice may be transmitted to the user terminal, but this will be described later.

In some other embodiments related to step S120, the crime prevention service system may transmit the user's voice data and the first virtual voice to the reporting center through a session for transmitting and receiving voice data with the reporting center. According to this embodiment, the reporting center may monitor the contents of a call between the user and the crime prevention service system and request the user's predetermined emergency response agency shown in FIG. 5 to dispatch to the user's location.

In some other embodiments related to step S120, the user terminal transmits the geographical location of the user terminal to the crime prevention service system in response to determining that the session for transmitting and receiving voice data with the crime prevention service system is connected. The crime prevention service system receiving the geographical location of the user terminal may transmit the geographical location of the user terminal to the reporting center.

Hereinafter, the description continues with reference to FIG. 4 .

In step S200, the crime prevention service system may evaluate whether a predefined first scenario exists. In some embodiments related to step S200, the crime prevention service system may perform step S200-1 in response to the fact that the predefined first scenario does not exist. Hereinafter, step S200-1 will be described in detail with reference to FIGS. 9 to 10.

In step S210-1 shown in FIG. 9, the crime prevention service system may determine a second scenario among a plurality of scenarios in response to the fact that the first scenario does not exist.

In some embodiments related to step S210-1, the crime prevention service system may determine the second scenario based on a result of analyzing the user's voice data. For example, referring to FIG. 10 , when a user (Hyemin Jeong) initiates a crime reporting call with the crime prevention service system, performs a speech including the keywords 'A pizza' and 'bulgogi pizza', and the user terminal converts the speech into voice data and transmits it to the crime prevention service system, the crime prevention service system analyzes the user's voice data and conducts the crime report call with the user in a 'pizza delivery scenario' mode.

In step S220-1, the crime prevention service system may receive a first text from the reporting center. For example, referring to FIG. 10 , the first counselor of the reporting center may transmit a text 'Where is your location?' to the crime prevention service system in order to query the user for the location of the user.

In step S230-1, the crime prevention service system may generate a second virtual voice based on the first text received from the reporting center and the determined second scenario, and transmit the second virtual voice to the user terminal.

In some embodiments related to step S230-1, referring to Fig. 10, the crime prevention service system asks 'Where are you?' from the reporting center. In response to the fact that the text is received and the second scenario is determined to be the 'pizza delivery scenario', a second virtual voice corresponding to a man in his 30s may be transmitted to the user terminal.

According to this embodiment, as shown in FIG. 10, the user responds to hearing the second virtual voice through the user terminal, 'OO Officetel 301. How long does it take?', the current location of the user can be notified to the crime prevention service system and the reporting center without notifying the perpetrator of the crime that a report call is currently being made.

In some other embodiments related to step S230-1, the crime prevention service system may perform step S500 in response to determining that the second virtual voice is generated. Here, it should be noted that step S500 shown in FIG. 4 is changed to transmitting the second virtual voice.

Hereinafter, the description continues with reference to FIG. 4 .

In step S300, the crime prevention service system may extract a first feature of the user by analyzing the user's voice data received from the user terminal.

In some embodiments related to step S300, the crime prevention service system analyzes the user's voice data received from the user terminal, predicts the age and gender of the user, and extracts the result of the prediction as the first characteristic of the user.

Next, in step S400, the crime prevention service system may generate a first virtual voice based on the first feature and the predefined first scenario. In order to explain the step of generating the first virtual voice in more detail, it will be described with reference to FIGS. 11 to 13 .

In step S410 shown in FIG. 11 , the crime prevention service system may determine a weight for determining the age of a virtual counterpart based on the first scenario.

For example, in response to determining that the first scenario is a 'parent' scenario, the crime prevention service system may determine the age of the virtual call party to be the user's age included in the first feature + 20 years old. That is, when the age of the user of the first feature is 24 years old, the crime prevention service system can determine the age of the virtual call party as 44 years old.

For another example, in response to determining that the first scenario is a 'friend' scenario, the crime prevention service system may determine the age of the virtual counterpart to be the same as the age of the user included in the first feature.

In step S420, the crime prevention service system may determine the gender of the virtual call party based on the gender of the user included in the first feature and the information related to the first scenario. For example, in response to determining that the first scenario is a 'friend' scenario and the gender of the user is female, the crime prevention service system may determine the gender of the virtual call partner as female.

In some embodiments related to step S420, referring to FIG. 12, the crime prevention service system determines that the first scenario is a 'friend' scenario, and the user (Jeong Hye-min) asks 'Hello?' Voice data of the utterance is received from the user terminal, and the 'Hello?' In response to determining that the user is presumed to be a woman in her twenties as a result of analyzing voice data of the utterance, the gender of the virtual call partner may be determined as a woman.

In step S430, the crime prevention service system may determine the age of the virtual counterpart based on the age of the user included in the first feature and the weight determined in step S410.

For example, the crime prevention service system may determine the age of the virtual call party as 46 based on the fact that the age of the user included in the first feature is 26 and the weight is 20.

In some embodiments related to step S430, referring to FIG. 13, the crime prevention service system has the weight of 30 and the user (Jeong Hye-min) received from the user terminal 'Hello? As a result of analyzing the voice data of the utterance of 'I want to eat black bean noodles, Dad', it is possible to determine the age of the virtual call party as 50 in response to a determination that the age of the user is estimated to be in the 20's.

In step S440, the crime prevention service system may generate a first virtual voice based on the determined gender and age of the virtual call counterpart.

In some embodiments related to step S440, the step of generating the first virtual voice may be that the crime prevention service system inputs information related to the first scenario and the gender and age of the virtual call party into a speech synthesis model and generates it.

In some other embodiments related to step S440, referring to FIG. 12, the crime prevention service system determines that the first scenario is a 'friend' scenario, and the user (Jeong Hye-min) received from the user terminal 'Hello?' As a result of analyzing voice data of utterances, in response to a determination that the age of the user is in her 20s and the gender of the user is presumed to be female, a query for determining the location of the current user can be generated as a first virtual voice corresponding to a woman in her 20s including the keyword 'Where are you Hyemin?'

In addition, in the above embodiment, the crime prevention service system may generate a first virtual voice corresponding to a woman in her twenties including the keyword 'what did you wear today?' as a query for identifying the current user's impression.

In some other embodiments related to step S440, referring to FIG. 13, the crime prevention service system determines that the first scenario is a 'parent' scenario, and the user (Jeong Hye-min) received from the user terminal 'Hello? As a result of analyzing the voice data of the utterance of 'I want to eat black bean noodles, Dad', in response to the determination that the user's age is estimated to be in their 20s, a query to determine the current user's location is made, 'Where are you now?' It can be generated as a first virtual voice corresponding to a man in his 50s including a keyword.

In addition, in the above embodiment, the crime prevention service system provides voice data for notifying the user of the dispatch arrival time of the emergency response agency to 'Shall Dad pick me up? It may be generated as a first virtual voice corresponding to a man in his 50s including the keyword 'I think I will arrive in 5 minutes'.

Hereinafter, the description continues with reference to FIG. 4 .

In step S500, the crime prevention service system may transmit the first virtual voice generated in step S400 to the user terminal.

In some embodiments related to step S500, referring to FIG. 13 , the user (Jeong Hye-min) may notify the reporting center or the crime prevention service system of the current user's location through the utterance of 'I'm taking a taxi at Dosan Park' in response to hearing the first virtual voice 'Where are you now?'

In some other embodiments related to step S500, referring to FIG. 14 , the crime prevention service system analyzes in real time the utterance provided by the user (Hyemin Jung) as a response to the first virtual voice transmitted by the crime prevention service system, and may change the first scenario as a result of the analysis.

For example, the crime prevention service system may maintain the first scenario 141 in response to determining that the user (Jeong Hye-min) has uttered 'Hello?' after making a crime report call with the crime prevention service system. However, the crime prevention service system may change the first scenario 141 to the second scenario 142 in response to determining that the user (Jeong Hye-min) has made a utterance including 'A pizza' and 'bulgogi pizza' after connecting a crime report call with the crime prevention service system.

In the above example, when the first scenario 141 is maintained, the crime prevention service system may generate the first virtual voice as a voice corresponding to a woman in her 20s, but when the first scenario 141 is changed to the second scenario 142, the first virtual voice may be generated not only by a woman in her 50s, but also a voice corresponding to a man in his 30s.

According to the present embodiment, the crime prevention service system immediately changes the call scenario based on the user's utterance when the user is in a situation that can be suspected by the crime perpetrator when the user is currently on the phone with his or her parents, thereby effectively reducing the probability that the crime perpetrator recognizes the user's reported crime.

In step S600, the crime prevention service system may calculate the user's risk score.

In some embodiments related to step S600, referring to FIG. 15 , the crime prevention service system may calculate an emergency score of the user (Heemin Jeong) in response to determining that a keyword capable of inferring the surrounding environment of the user (Hyemin Jeong) (e.g., companion-1 person/man, time zone-night time zone, location-Yeoksam Station, etc.) is identified from the user's voice data included in the conversation content 151 with the user (Hemin Jeong).

In some embodiments related to step S600, referring to FIG. 15, the crime prevention service system may calculate the user's emergency score as 9 points or higher in response to a determination that voice data estimated to be screaming and crying are identified in the user's voice data included in the call content 151 with the user (Jeong Hye-min).

In some other embodiments related to step S600, referring to FIG. 15 , the crime prevention service system may calculate the user's emergency score to be 9 points or higher in response to a determination that speech speed and amplitude greater than or equal to a reference value are identified in the user's voice data included in the call content 151 with the user (Jeong Hye-min).

In some other embodiments related to step S600, referring to the risk score-danger state matching table 152 (matching table) of FIG. 15, the crime prevention service system determines that the determined user's risk score is 9 points or more. In response, the user's risk state may be determined as 'danger', and the user's danger state may be transmitted to the reporting center.

In step S700, the crime prevention service system may transmit the contents of the call with the user terminal to the reporting center. A specific counselor of the reporting center can monitor the contents of the call to determine the crime situation in which the user is located and information related to the user.

In some embodiments related to step S700, the reporting center may request an emergency response agency set by the user to mobilize to the user's location in response to a determination that external force is needed to break through the criminal situation the user is in as a result of monitoring the call contents.

According to the present embodiment, the report center that identifies the user's dangerous state as 'danger' may request the user's pre-set emergency response agency to mobilize more quickly to the user's location. Accordingly, the crime prevention service system may achieve an effect of rapidly taking action in a situation in which a user is in relatively serious danger.

So far, with reference to FIGS. 4 to 15 , a crime prevention service method according to another embodiment of the present disclosure has been described in detail. It should be understood that the embodiments described above are illustrative in all respects and not restrictive.

16 is a hardware configuration diagram of a crime prevention service system according to some embodiments of the present disclosure. The crime prevention service system 100 of FIG. 16 may indicate, for example, the crime prevention service system 100 described with reference to FIG. 1 . The crime prevention service system 100 may include one or more processors 1100, a system bus 1600, a communication interface 1200, a memory 1400 for loading a computer program 1500 executed by the processor 1100, and a storage 1300 for storing the computer program 1500.

The processor 1100 controls overall operations of each component of the crime prevention service system 100 . The processor 1100 may perform an operation for at least one application or program for executing a method/operation according to various embodiments of the present disclosure. Memory 1400 stores various data, commands and/or information. Memory 1400 may load one or more computer programs 1500 from storage 1300 to execute methods/operations according to various embodiments of the present disclosure. The bus 1600 provides a communication function between components of the electronic chart input system 100. The communication interface 1200 supports internet communication of the electronic chart input system 100 . Storage 1300 may non-temporarily store one or more computer programs 1500 . Computer program 1500 may include one or more instructions in which methods/operations according to various embodiments of the present disclosure may be implemented. When the computer program 1500 is loaded into the memory 1400, the processor 1100 may execute the one or more instructions to perform methods/operations according to various embodiments of the present disclosure.

In some embodiments of the present disclosure, the crime prevention service system 100 described with reference to FIG. 16 may be configured using one or more physical servers included in a server farm based on cloud technology such as a virtual machine. In this case, among the components shown in FIG. 16, at least some of the processor 1100, memory 1400, and storage 1300 may be virtual hardware, and the communication interface 1200 may also be composed of virtualized networking elements such as a virtual switch.

In response to receiving a user input, the computer program 1500 may include instructions for connecting a session for transmitting and receiving voice data with a user terminal, receiving voice data of the user from the user terminal, extracting a first feature of the user by analyzing the voice data, and generating a first virtual voice based on the first feature and a first scenario.

So far, various embodiments of the present disclosure and effects according to the embodiments have been described with reference to FIGS. 1 to 16 . Effects according to the technical spirit of the present disclosure are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description below.

The technical idea of the present disclosure described so far may be implemented as computer readable code on a computer readable medium. The computer program recorded on the computer-readable recording medium may be transmitted to another computing device through a network such as the Internet, installed in the other computing device, and thus used in the other computing device.

Although actions are shown in a particular order in the drawings, it should not be understood that the actions must be performed in the specific order shown or in a sequential order, or that all shown actions must be performed to obtain a desired result. In certain circumstances, multitasking and parallel processing may be advantageous. Although the embodiments of the present disclosure have been described with reference to the accompanying drawings, those skilled in the art to which the present disclosure pertains may understand that the present invention may be practiced in other specific forms without changing the technical spirit or essential features. Therefore, the embodiments described above should be understood as illustrative in all respects and not limiting. The protection scope of the present invention should be construed by the following claims, and all technical ideas within the equivalent range should be construed as being included in the scope of the technical ideas defined by the present disclosure.

Claims (15)

In a method performed by a computing system,
In response to receiving a user's input, connecting a session for transmitting and receiving voice data with a user terminal;
transmitting a virtual voice to the user terminal through the session;
receiving voice data of the user from the user terminal;
Determining a second scenario from among a plurality of scenarios in response to determining that a predefined first scenario does not exist in the user terminal; and
Generating a virtual voice based on the voice data and the second scenario,
Generating a virtual voice based on the second scenario,
receiving a first text from a reporting center; and
Generating a second virtual voice based on the second scenario and the first text,
Crime prevention service methods. According to claim 1,
Transmitting the geographical location of the user terminal, voice data received from the user terminal, and the virtual voice to a reporting center; further comprising,
Crime prevention service methods. According to claim 1,
receiving voice data of the user from the user terminal and extracting a first feature of the user by analyzing the voice data; and
Generating the virtual voice based on the first characteristic and a first scenario predefined in the user terminal; further comprising,
Crime prevention service methods. According to claim 3,
Extracting the first feature,
Analyzing the voice data of the user, predicting the age and gender of the user, and extracting a result of the prediction as a first feature,
Crime prevention service methods. According to claim 3,
The first scenario,
As a conversation model with a virtual counterpart predefined by the user, a conversation model in which a conversation proceeds based on whether or not predefined report information uttered by the user is secured,
Crime prevention service methods. delete According to claim 1,
Generating the virtual voice,
determining a weight for determining the age of the virtual counterpart based on the first scenario;
determining the gender of the virtual call party based on the user's voice data and the first scenario;
determining an age of the virtual counterpart based on the age of the user and the weight; and
Generating the virtual voice based on the determined age and gender of the virtual call party;
Crime prevention service methods. According to claim 1,
Based on a result of analyzing the user's voice data, further comprising the step of calculating the user's urgency score,
Crime prevention service methods. one or more processors; and
a memory for storing one or more instructions;
The one or more processors,
By executing one or more of the stored instructions,
In response to receiving a user's input, connecting a session for transmitting and receiving voice data with a user terminal;
transmitting a virtual voice to the user terminal;
receiving voice data of the user from the user terminal;
determining an arbitrary second scenario from among a plurality of scenarios in response to determining that a predefined first scenario does not exist in the user terminal; and
Generating a virtual voice based on the voice data and the determined second scenario;
The operation of generating a virtual voice based on the second arbitrary scenario,
receiving the first text from the reporting center; and
Generating a second virtual voice based on the second scenario and the first text,
Crime prevention service system. According to claim 9,
The one or more processors,
Further performing an operation of transmitting the geographical location of the user terminal, voice data received from the user terminal, and the virtual voice to a reporting center.
Crime prevention service system. According to claim 9,
The one or more processors,
receiving voice data of the user from the user terminal and extracting a first feature of the user by analyzing the voice data; and
Generating the virtual voice based on the first characteristic and a first scenario predefined in the user terminal; further performing,
Crime prevention service system. According to claim 11,
The operation of extracting the first feature,
Analyzing the voice data of the user, predicting the age and gender of the user, and extracting a result of the prediction as a first feature,
Crime prevention service system. delete According to claim 9,
The operation of generating the virtual voice,
determining a weight for determining the age of the virtual call counterpart based on the first scenario;
determining a gender of the virtual call party based on the user's voice data and the first scenario;
determining an age of the virtual counterpart based on the age of the user and the weight; and
Based on the determined age and gender of the virtual call party, generating the virtual voice; including,
Crime prevention service system. According to claim 9,
The one or more processors,
Further performing an operation of calculating an emergency score of the user based on a result of analyzing the user's voice data,
Crime prevention service system.

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