KR102551809B1 - Elevator emergency contact system - Google Patents

Abstract

An emergency contact system capable of reducing users' anxiety in case of an elevator emergency is provided. The emergency contact system 7 includes a transmitter 23, a communication unit 29, and a control unit 32. The transmitter 23 provided in the elevator 1 transmits identification information for identifying the transmitter 23 to the portable terminal 5 carried by the user P by a radio signal. The portable terminal 5 transmits usage information when receiving identification information from the transmitter 23 . The communication unit 29 receives usage information transmitted from the mobile terminal 5 . The use information includes identification information received by the portable terminal 5 and setting information indicating whether emergency contact operation in the car 15 is permitted or not. When the car 15 of the elevator 1 emergency stops after the communication unit 29 receives the usage information, the control unit 32 sets up an interface for initiating an emergency contact to the user P based on the setting information. and provided to the portable terminal 5.

Description

Elevator emergency contact system

The present disclosure relates to an emergency contact system for an elevator.

Patent Document 1 discloses an example of an elevator system. An elevator system includes a radio signal device in an elevator car that transmits a radio signal when an emergency stop occurs. The elevator system activates application software for emergency notification of a portable terminal possessed by a user by a radio signal. The portable terminal connects to the monitoring center by the application software. The portable terminal notifies the monitoring center that the user is in a lock-in state by the application software.

Japanese Unexamined Patent Publication No. 2018-83691

However, in the emergency notification of the elevator system of Patent Literature 1, the operator of the monitoring center capable of interactively contacting the user does not intervene. For this reason, the user cannot know how the situation he or she is in is transmitted to the monitoring center. At this time, the user may feel uneasy.

The present disclosure relates to a solution to such a problem. The present disclosure provides an emergency contact system capable of reducing a user's anxiety in an elevator emergency.

An elevator emergency contact system according to the present disclosure is provided in an elevator having an elevator car that goes up and down a hoistway, and each transmits identification information for identifying each to a portable terminal carried by an elevator user by a radio signal. A sender and use information transmitted from the portable terminal when the portable terminal receives identification information from any of the one or more transmitters and including identification information and setting information indicating whether or not an emergency contact operation is allowed in the car A receiving communication unit and a control unit providing an interface for initiating an emergency contact to a user based on setting information to a mobile terminal when the car emergency stops after the communication unit receives the use information.

An elevator emergency contact system according to the present disclosure is provided in an elevator having a plurality of cars that go up and down a hoistway, and each transmits identification information for identifying each to a portable terminal carried by an elevator user by a radio signal. Receive one or more transmitters and usage information transmitted from the portable terminal when the portable terminal receives identification information from any of the one or more transmitters and including identification information and setting information indicating whether emergency contact operation in the car is permitted or not. and a control unit for providing an interface for initiating an emergency contact to a user based on the setting information to the portable terminal when any one of the plurality of elevator cars makes an emergency stop after the communication unit receives the usage information.

According to the emergency contact system according to the present disclosure, it is possible to reduce the user's anxiety in an elevator emergency.

1 is a configuration diagram of an elevator according to Embodiment 1;
2 is a front view of an elevator car control panel according to Embodiment 1;
3 is a functional block diagram showing the configuration of the emergency contact system according to the first embodiment.
4 is an example of display in the portable terminal according to the first embodiment.
5 is an example of display in the portable terminal according to the first embodiment.
6 is a flowchart showing an example of the operation of the emergency contact system according to the first embodiment.
7 is a flowchart showing an example of the operation of the emergency contact system according to the first embodiment.
8 is a hardware configuration diagram of main parts of the emergency contact system according to the first embodiment.

The form for implementing this indication is demonstrated, referring an accompanying drawing. In each figure, the same code|symbol is attached|subjected to the same or equivalent part, and overlapping description is simplified or abbreviate|omitted suitably.

Embodiment 1.

1 is a configuration diagram of an elevator 1 according to a first embodiment.

The elevator 1 is applied to a building 2 having a plurality of floors, for example. In the building 2, a hoistway 3 of an elevator 1 is provided. The hoistway 3 is a vertically long space extending over a plurality of floors. On each floor of the building 2, a landing 4 adjacent to the hoistway 3 is provided.

A user P of the elevator 1 uses the elevator 1 to move from the landing 4 of the departure floor to the landing 4 of the destination floor. In this example, the user P is carrying the mobile terminal 5. The portable terminal 5 is a portable terminal device that performs wireless communication. The mobile terminal 5 is, for example, an information terminal such as a smartphone. The mobile terminal 5 is equipped with a function of receiving a radio signal from a device that transmits a radio signal. In addition, the mobile terminal 5 is equipped with a function of communicating with other devices and the like via the network 6 . The network 6 is, for example, a communication network such as the Internet or a telephone line network. The portable terminal 5 is equipped with a function for presenting and inputting information regardless of time information such as a screen reader, for example. In the portable terminal 5, an affiliated application that cooperates with the elevator 1 is installed. The affiliated application is installed in the portable terminal 5 by the user P downloading software in advance via the network 6, for example. The cooperative application is equipped with, for example, a function for registering a call of the elevator 1 and the like.

In the elevator 1, an emergency contact system 7 is applied. The emergency contact system 7 is a system that performs processing such as communication and control of emergency contact in the case of an emergency of the elevator 1. An emergency of the elevator 1 includes, for example, a case where an emergency stop of the elevator 1 occurs due to a disaster such as an earthquake or a failure of the elevator 1. Emergency contact is, for example, two-way communication between the user P of the elevator 1 in which an emergency stop has occurred and the operator Q of the monitoring center 8 of the elevator 1. Emergency contact is performed by, for example, voice contact by voice call. The monitoring center 8 is a base for monitoring the status of the elevator 1. The monitoring center 8 is a base outside the building 2 to which the elevator 1 is applied, for example.

The emergency contact system (7) has a server device (9). The server device 9 is arranged in the monitoring center 8, for example. The server device 9 may be constituted by, for example, one piece of hardware or a plurality of pieces of hardware. The server device 9 is a device that controls emergency contact between the user P and the operator Q, and the like. The server device 9 may be equipped with functions other than emergency contact. In this example, the server device 9 is equipped with functions associated with the elevator 1 such as call registration.

Elevator (1) is provided with a remote monitoring device (10). The remote monitoring device 10 is a device for monitoring the status of the elevator 1. The remote monitoring device 10 is disposed in a building 2 to which an elevator 1 is applied, for example. The remote monitoring device 10 is connected to a server device 9 or the like of the monitoring center 8 via a network 6 so as to be able to communicate information on the state of the elevator 1 and the like.

Elevator 1 includes at least one unit 11 . In this example, the elevator 1 has a plurality of units 11 . Each unit 11 includes a plurality of landing doors 12, a hoisting machine 13, a main rope 14, an elevator car 15, a counterweight 16, and a control panel 17. .

Each boarding point door 12 is arranged in the boarding point 4 on a certain floor. Each landing door 12 is a door that divides the landing 4 and the hoistway 3 .

The hoisting machine 13 includes a motor that generates a driving force, and a sheave that rotates by the driving force generated by the motor. The hoisting machine 13 is disposed in the upper or lower portion of the hoistway 3, for example. Alternatively, in the elevator 1, when a machine room is provided above the hoistway 3, for example, the hoisting machine 13 may be disposed in the machine room.

The main rope 14 is a rope that supports the weight of the car 15 and the counterweight 16 in the hoistway 3 . The main rope 14 is wound around the sheave of the hoisting machine 13 and hung. The main rope 14 supports the load of the car 15 on one side of the sheave of the hoisting machine 13. The main rope 14 supports the load of the balance weight 16 on the other side of the sheave of the hoisting machine 13.

The car 15 is a device that transports the user P of the elevator 1 between a plurality of floors by traveling along the hoistway 3 in the vertical direction. The car 15 includes a car door 18, a door sensor 19, a car camera 20, and a car operating panel 21. The car door 18 is opened and closed by interlocking the landing door 12 disposed on the landing 4 of the floor so that the user P can get on and off when the car 15 is stopped on a certain floor. It is a device that The door sensor 19 is a device that detects an object or the like in the opening and closing direction of the door panel of the car door 18 that is open. The door sensor 19 is provided at the end of the door panel of the car door 18, for example. The car camera 20 is a device that photographs the inside of the car 15 . The car operation panel 21 is a part that receives an operation of the user P who is riding in the car 15 .

The balance weight 16 is a device that balances the load applied to both sides of the sheave of the hoisting machine 13 and the car 15. The car 15 and the counterweight 16 travel in opposite directions along the hoistway 3 by the driving force generated by the motor of the hoisting machine 13 .

The control panel 17 is a part that controls the operation of the unit 11 having the corresponding control panel 17 . The operation of the unit 11 includes, for example, raising and lowering the car 15 and opening and closing the car door 18 . The control panel 17 is connected to, for example, the remote monitoring device 10 so that the status of the unit 11 can be communicated as the status of the elevator 1. The state of the unit 11 includes the position of the car 15, the open/closed state of the car door 18, the presence or absence of an object detected by the door sensor 19, the image captured by the car camera 20, and operations received by the car operation panel 21, and the like. The control panel 17 is disposed above or below the hoistway 3, for example. Alternatively, when a machine room is provided in the elevator 1, the control panel 17 may be disposed in the machine room.

In this example, the elevator 1 is equipped with a group management device 22 . The group management device 22 is a device that manages driving conditions such as response to a call among a plurality of units 11 . The group management device 22 is connected to, for example, the remote monitoring device 10 so that the status of the elevator 1 can be communicated. The group management device 22 may relay the status of the unit 11 obtained from the control panel 17 of each unit 11 to the remote monitoring device 10 . In this case, the control panel 17 of each unit 11 need not be directly connected to the remote monitoring device 10.

The emergency contact system 7 has at least one or more transmitters 23 . In this example, the elevator 1 has a plurality of transmitters 23 . Each transmitter 23 is a device that performs wireless communication with the portable terminal 5 carried by the user P. Each transmitter 23 is, for example, a radio beacon device. Identification information is assigned to each transmitter 23 . The identification information is information such as an ID (IDentification) for identifying each transmitter 23 . Each transmitter 23 transmits identification information by means of a radio signal. In this example, one transmitter 23 is disposed in the landing 4 on each floor. In addition, one transmitter 23 is arranged in the car 15 of each unit 11 .

2 is a front view of the car operating panel 21 according to the first embodiment.

The car operating panel 21 includes a destination ground floor operating unit 24, an opening/closing operating unit 25, an emergency contact operating unit 26, an interphone 27, and an indicator 28. The destination floor operation unit 24 is a part that accepts an operation for calling an elevator car specifying a destination floor. The destination floor operation unit 24 has a plurality of buttons corresponding to each floor, for example. The opening/closing operation unit 25 is a portion that receives an operation of opening/closing the car door 18. The opening/closing operation unit 25 has two buttons corresponding to door opening and door closing of the car door 18, for example. The emergency contact operation unit 26 is a part that receives an operation for starting an emergency contact between the user P and the operator Q in an emergency. An operation accepted by the emergency contact operation unit 26 is an example of an emergency contact operation in the car 15 . The emergency contact operation unit 26 has, for example, an emergency contact button. When an emergency call is made by voice communication, the interphone 27 receives voice from the user P inside the car 15 and the car from the operator Q ( 15) is a part that generates sound into the interior. The indicator 28 is a part that displays information to the user P riding in the car 15. The information displayed on the indicator 28 includes, for example, the traveling direction of the car 15 and the floor corresponding to the current position of the car 15 .

Here, the emergency contact operation unit 26 may have emergency contact buttons smaller than other buttons on the car operating panel 21 so as to be able to prevent erroneous operation or the like in normal times. Also, the emergency contact operation unit 26 is sometimes disposed at a higher position than other buttons on the car operation panel 21 . At this time, there is a possibility that the user P of the elevator 1 using a wheelchair or the like may not reach the emergency contact button. In addition, there is a possibility that the visually impaired user P of the elevator 1 cannot confirm the position of the emergency contact button. In this way, the user P of the elevator 1 may not be able to perform an emergency contact operation in the car 15 . For this reason, the emergency contact system 7 provides the user P with an interface for starting emergency contact without relying on the emergency contact operation unit 26 of the car operating panel 21 .

3 is a functional block diagram showing the configuration of emergency contact system 7 according to the first embodiment.

In Fig. 3, an example of the configuration of the portable terminal 5 and the server device 9 is shown.

The server device 9 includes a communication unit 29, a detection unit 30, a registration unit 31, and a control unit 32. The communication unit 29 is a part that communicates information between the server device 9 and external devices and the like. The detecting unit 30 is a part of each unit 11 that detects a user P riding in the car 15 . The detection unit 30 detects the user P who is riding in the car 15 based on, for example, an image captured by the car camera 20 or the like. The registration unit 31 is a part that registers a call to the elevator 1. The control unit 32 is a part that controls emergency contact and the like of the elevator 1. The control of emergency contact performed by the control unit 32 includes, for example, provision of an interface for initiating emergency contact to the user P.

In the emergency contact system 7, provision of an interface for starting emergency contact from the control unit 32 to the user P is performed through the mobile terminal 5 carried by the user P. The interface provided here is, for example, an emergency contact button displayed on the portable terminal 5 or the like. At this time, the control unit 32 transmits interface information to the portable terminal 5 via the communication unit 29 and the network 6, so that the portable terminal 5 provides an interface to the user P. . The interface information may be destination information or the like of communication to which the server device 9 or the like of the monitoring center 8 is the transmission destination. The destination information is, for example, a telephone number or address information on the network 6 or the like.

The portable terminal 5 includes a wireless communication unit 33, a storage unit 34, a display unit 35, and an input unit 36. The wireless communication unit 33 is a part that performs wireless communication between the portable terminal 5 and external devices and the like. The storage unit 34 is a part for storing information in the portable terminal 5 . In the storage unit 34, for example, specific information of the user P carrying the portable terminal 5, setting information of the user P, and the like are stored. The specific information is information such as an ID for specifying the user P. Alternatively, the specific information may be communication destination information or the like with the portable terminal 5 carried by the user P as the transmission destination. The destination information is, for example, a telephone number or address information on the network 6 or the like. The setting information is information about the use of the elevator 1 set by the user P, and the like. The setting information includes, for example, information on availability of an emergency contact operation in the car 15 . Alternatively, the setting information may be attribute information indicating attributes of the user P. For example, when an attribute such as “blind person” or “wheelchair user” is set as the attribute of the user P, emergency contact operation in the car 15 of the user P according to the attribute information Availability may be indicated. The setting information may include information on the destination floor of the user P. The display unit 35 is a part that displays information to the user P carrying the portable terminal 5 . The display unit 35 is, for example, a display. An interface provided to the user P in the emergency contact system 7 is displayed on the display unit 35, for example. The information displayed on the display unit 35 may be presented to the user P by voice using, for example, a screen reader function or the like. The input unit 36 is a part that accepts operations of the user P carrying the portable terminal 5 . The input unit 36 is, for example, a button, a touch panel, or a microphone. The interface provided to the user P in the emergency contact system 7 is operated through the input unit 36 of the portable terminal 5 .

4 and 5 are examples of display in the portable terminal 5 according to the first embodiment.

In Fig. 4, an example of a display for setting setting information is shown. The user P switches availability of emergency contact operation in the car 15 of the setting information by switching whether or not the check box 37 is checked on the setting screen in FIG. 4 . Alternatively, the setting screen may be a screen including an interface for selecting attributes of the user P.

In Fig. 5, an example of an interface for initiating emergency contact is shown. In the display section 35, an emergency contact button 38 is displayed as an interface. By operating the emergency contact button 38 displayed on the display unit 35, the user P can initiate emergency contact without using the car operating panel 21. The user P may recognize the emergency contact button 38 by voice through a function such as a screen reader. The user P may operate the emergency contact button 38 by voice input or the like.

Next, an example of the operation of the emergency contact system 7 will be described using FIGS. 6 and 7 .

6 and 7 are flowcharts showing examples of operations of the emergency contact system 7 according to the first embodiment.

6 and 7, examples of the operation of the mobile terminal 5, the operation of the server device 9, and the operation of the elevator 1 in the building 2 by the affiliated application are shown.

In Fig. 6, an example of the operation of the emergency contact system 7 relating to the registration of a call is shown.

The call registration process in FIG. 6 starts, for example, when the user P carrying the portable terminal 5 moves to the landing 4 of the departure floor to use the elevator 1, etc. do. In this example, the communication range of wireless communication of the transmitter 23 provided in the landing 4 of the departure floor includes the landing 4. For this reason, when the user P arrives at the boarding point 4, the portable terminal 5 is in a state capable of receiving a radio signal from the transmitter 23.

In step S10, the portable terminal 5 determines from which transmitter 23 the wireless communication unit 33 received the identification information by radio signal. When the determination result is No, the operation of the portable terminal 5 proceeds to step S10. On the other hand, when the determination result is Yes, the operation of the portable terminal 5 proceeds to step S11.

In step S11, the mobile terminal 5 transmits usage information to the server device 9. The use information is information about the use of the elevator 1 by the user P. The use information includes, for example, identification information received by the wireless communication unit 33 from the transmitter 23, and specific information and setting information stored in the storage unit 34. In this example, the use information includes identification information received by the portable terminal 5 from the transmitter 23 provided at the platform 4 when the user P arrives at the platform 4 on the departure floor. In addition, the use information includes information indicating whether or not the user P makes a voice call as setting information. The usage information may include information on the destination floor of the user P as setting information. After transmitting the usage information, the operation of the portable terminal 5 related to call registration ends.

In step S20, the control unit 32 of the server device 9 determines whether the communication unit 29 has received usage information from the portable terminal 5 via the network 6. When the determination result is No, the operation of the server device 9 proceeds to step S20. On the other hand, if the determination result is Yes, the operation of the server device 9 proceeds to step S21.

In step S21, the control unit 32 specifies the elevator 1 used by the user P based on the identification information included in the usage information received by the communication unit 29. The control unit 32 specifies, for example, the elevator 1 provided with the transmitter 23 identified by identification information as the elevator 1 used by the user P. After that, the operation of the server device 9 proceeds to step S22.

In step S22, the registration unit 31 generates a call registration request. The call registration request includes, for example, information on the departure floor and the destination floor. The registration unit 31 uses, for example, the floor of the platform 4 where the transmitter 23 identified by identification information included in the usage information is provided as the starting floor of the call. The registration unit 31 sets the destination stratum of a call based on, for example, destination stratum information included as setting information in the use information. Here, in the case where the setting information does not include the information of the destination floor, the call registration request does not have to include the information of the destination floor. At this time, the destination floor of the user P is designated on the car operating panel 21 when the user P gets on the car 15, for example. The registration unit 31 transmits the generated call registration request to the remote monitoring device 10 of the elevator 1 via the communication unit 29. After transmitting the call registration request, the operation of server device 9 related to call registration ends.

In step S30, the remote monitoring device 10 of the elevator 1 determines whether a call registration request has been received from the server device 9 via the network 6. When the determination result is No, the operation of the elevator 1 proceeds to step S30. On the other hand, when the determination result is Yes, the operation of the elevator 1 proceeds to step S31.

In step S31, the group management device 22 of the elevator 1 assigns a call to a certain unit 11 based on the call registration request received by the remote monitoring device 10. The group management device 22 assigns calls according to operating conditions such as the utilization rate of the elevator 1, for example. The group management device 22 registers the call with the control panel 17 of the unit 11 to which the call is assigned. The group management device 22 may notify the server device 9 of the unit 11 that assigned the call. After that, the operation of the elevator 1 proceeds to step S32.

In step S32, the control panel 17 to which the call is assigned responds to the assigned call. The control panel 17 drives the car 15 and stops it at the departure floor. The control panel 17 opens the car door 18 of the car 15 on the departure floor. After the user P gets into the car 15 from the landing 4 of the departure floor, the control panel 17 closes the car door 18 of the car 15 . The control panel 17 drives the car 15 and stops it at the destination floor. The control panel 17 opens the car door 18 of the car 15 on the destination floor. After the user P gets off from the car 15 to the landing 4 of the destination floor, the control panel 17 closes the car door 18 of the car 15 . After that, the operation of the elevator 1 related to call registration ends.

In Fig. 7, an example of the operation of the emergency contact system 7 related to emergency contact is shown.

The emergency contact processing in FIG. 7 starts, for example, when the communication unit 29 of the server device 9 receives a notification from the remote monitoring device 10 of the elevator 1 in which an emergency stop has occurred. Notification from the remote monitoring device 10 is performed when an emergency stop occurs in the control panel 17 or the like of a certain unit 11, for example. Alternatively, the processing of emergency contact may be started regardless of notification from the remote monitoring device 10 based on, for example, information on the occurrence of an earthquake in the area where the elevator 1 is provided. At this time, the emergency contact processing may also be performed for the elevator 1 in which an emergency stop may occur due to an earthquake or the like, similarly to the elevator 1 in which an emergency stop actually occurs.

In step S25, the control unit 32 of the server device 9 specifies the car 15 in which the user P is riding. The control unit 32, for example, in response to a call registration request based on usage information from the portable terminal 5, when the unit 11 that assigned the call is notified from the group management device 22, the portable terminal (5) The car 15 of the unit 11 is specified as the car 15 in which the user P carrying the car is riding. The control unit 32 determines whether the specific car 15 has made an emergency stop as the user P is riding. When the determination result is No, the operation of the server device 9 related to emergency contact ends. On the other hand, if the determination result is Yes, the operation of the server device 9 proceeds to step S26.

In step S26, the control unit 32 determines whether or not the user P riding in the emergency stopped car 15 can perform an emergency contact operation in the car 15. For example, when a call is assigned to the unit 11 of the car 15 that has been emergency stopped by a call registration request, the control unit 32, based on setting information of usage information corresponding to the call registration request, A decision is made whether emergency contact operation is enabled or not. When the control unit 32 determines that the emergency contact operation is impossible for the user P, the operation of the server device 9 proceeds to step S27. On the other hand, when the control unit 32 determines that the emergency contact operation is possible for the user P, the operation of the server device 9 ends.

In step S27, the control unit 32 transmits interface information to the mobile terminal 5 of the user P making emergency contact. The control unit 32 specifies the destination information of the portable terminal 5 that transmits the interface information based on, for example, specific information included in the usage information. After the emergency contact with the user P ends, the operation of the server device 9 ends.

In step S15, the portable terminal 5 determines whether interface information has been received from the server device 9 via the network 6. When the determination result is No, the operation of the portable terminal 5 related to emergency contact ends. On the other hand, when the determination result is Yes, the operation of the portable terminal 5 proceeds to step S16.

In step S16, the portable terminal 5 provides the user P with an interface for initiating emergency contact based on the received interface information. The display unit 35 of the portable terminal 5 displays an interface such as an emergency contact button 38 . The input unit 36 of the portable terminal 5 accepts an input of operation of an interface such as the emergency contact button 38 . After the emergency contact between user P and operator Q ends, the operation of portable terminal 5 ends.

As described above, the emergency contact system 7 according to the first embodiment includes one or more transmitters 23, a communication unit 29, and a control unit 32. Elevator 1 has at least one car 15 . Each car 15 goes up and down the hoistway 3 . The portable terminal 5 is carried by the user P of the elevator 1 . Each transmitter 23 is provided in the elevator 1. Each transmitter 23 transmits identification information to the portable terminal 5 by a radio signal. Identification information is information for identifying each transmitter 23 . The mobile terminal 5 transmits usage information when receiving identification information from a transmitter 23 . The communication unit 29 receives usage information transmitted from the mobile terminal 5 . The use information includes identification information received by the portable terminal 5 and setting information indicating whether emergency contact operation in the car 15 is permitted or not. The control unit 32, when a certain car 15 emergency stops after the communication unit 29 receives the usage information, sets an interface for initiating an emergency contact to the user P based on the setting information on the portable terminal ( 5) is provided.

With such a configuration, the user P is automatically provided with an interface for initiating an emergency contact based on the user P's setting information. Thereby, even if the user P has difficulty in operating the car operating panel 21 or the like, it is possible to promptly initiate emergency contact with the operator Q through the portable terminal 5 carried by the user P. Even when the user P cannot operate the car operating panel 21, since it is possible to make two-way emergency contact through the operator Q, not only the situation of the elevator 1, but also himself or his fellow passengers The situation, such as the degree of urgency, can be transmitted to the operator Q. Thereby, the anxiety of the user P can be reduced even in an emergency of the elevator 1.

In addition, the control unit 32 controls the car 15 that responds to a call registered on the basis of the usage information received by the communication unit 29 from the portable terminal 5, and the user P carrying the portable terminal 5 ) is specified as the elevator car 15 in which it is riding. The control unit 32 provides the portable terminal 5 with an interface for initiating an emergency contact when the car 15 makes an emergency stop, based on the setting information. In addition, the control unit 32 may suspend provision of the interface when the car 15 does not make an emergency stop.

Since the user P is highly likely to be riding in the car 15 to which the call registered by the affiliate application or the like is assigned, the accuracy of identifying the car 15 in which the user P is riding increases. In this way, the user P requiring an interface for initiating emergency contact is identified with high accuracy. Since the user P can initiate an emergency contact more reliably, the user P's anxiety is further reduced.

In addition, when the car 15 specified as the car 15 in which the user P is riding makes an emergency stop while traveling from the departure floor of the user P to the destination floor, the controller 32 makes an emergency stop. An interface for initiating emergency contact may be provided to the portable terminal 5. The control unit 32 determines the elevator car 15 in which the user P is riding before the specific car 15 arrives at the departure floor of the user P or arrives at the destination floor of the user P. When making an emergency stop later, provision of the interface may be suspended. By this, it is determined more precisely whether or not the user P is actually riding in the car 15.

In addition, the one or more transmitters 23 include transmitters 23 provided in any car 15 . The transmitter 23 is an example of an elevator car transmitter. At this time, the controller 32 may specify the car 15 in which the user P is riding based on the identification information, when the use information includes the identification information of the car starter. The control unit 32 provides the portable terminal 5 with an interface for initiating an emergency contact when the car 15 makes an emergency stop, based on the setting information. In addition, the control unit 32 may suspend provision of the interface when the car 15 does not make an emergency stop.

The communication range of the wireless communication of the car transmitter provided in the car 15 includes the inside of the car 15 . For this reason, when the user P is riding in the car 15, the portable terminal 5 of the user P is in a state capable of receiving a radio signal from the car transmitter. There is a high possibility that the user P carrying the portable terminal 5 that has received the identification information of the car starter is riding in the car 15 equipped with the car starter. This increases the accuracy of specifying the car 15 in which the user P actually gets on. For example, even when the user P gets on the car 15 different from the car 15 to which the call of the user P is assigned, the car 15 in which the user P actually gets on this is specified

In addition, the cooperative application does not have to be equipped with a function for registering a call of the elevator 1. The cooperation application may be, for example, an application that cooperates with facilities of the building 2 in which the elevator 1 is provided. Alternatively, the cooperation application may be an application that cooperates with a service provided in the building 2 in which the elevator 1 is provided, for example.

In addition, the one or more transmitters 23 include the transmitter 23 provided in the platform 4 of the elevator 1 . The transmitter 23 is an example of a platform transmitter. At this time, the control unit 32, when the use information includes the identification information of the platform dispatcher of the platform 4, after the communication unit 29 receives the use information, starts from the floor on which the platform 4 is provided. The car 15 may be specified as the car 15 in which the user P is riding. The control unit 32 provides the portable terminal 5 with an interface for initiating an emergency contact when the car 15 makes an emergency stop, based on the setting information. In addition, the control unit 32 may suspend provision of the interface when the car 15 does not make an emergency stop.

The user P who has arrived at the boarding point 4 is likely to board the car 15 departing from the floor of the boarding point 4 thereafter. This increases the accuracy of specifying the car 15 in which the user P actually gets on. For example, even when a call is not registered by an affiliated application or the like, the car 15 in which the user P is riding is identified. In addition, when the control unit 32 determines that the user P is still staying on the departure floor based on the use information including the identification information of the platform dispatcher after the departure of the specific car 15, the user P The identification of the car 15 in which (P) is riding may be canceled. Even when the user P delays boarding due to congestion of the car 15 or the like, the accuracy of specifying the car 15 in which the user P actually gets on increases.

In addition, the controller 32 performs emergency contact when a certain car 15 makes an emergency stop until a preset time elapses after the communication unit 29 receives the usage information from the portable terminal 5. An interface to be started may be provided to the portable terminal 5 based on the setting information. At this time, the controller 32 does not need to specify the car 15 in which the user P is riding. In addition, the control unit 32, when a certain car 15 makes an emergency stop after a preset time elapses after the communication unit 29 receives the use information from the mobile terminal 5, provides the corresponding interface. You can put it on hold.

When an emergency stop occurs before a preset time elapses after the communication unit 29 receives the usage information, it is possible that the user P corresponding to the usage information is riding in the car 15 that has emergency stop. there is For this reason, the control unit 32 preliminarily determines whether or not an emergency contact operation is allowed for usage information before a preset time elapses after the communication unit 29 receives it, for example, so that the user P can make an emergency contact. can be started more quickly.

In addition, the emergency contact system 7 includes a detection unit 30 . The detection unit 30 detects a user P riding in each car 15 . The control unit 32, when the detection unit 30 detects the user P riding in the car 15 which is emergency stopping, sets the interface for starting emergency contact to the mobile terminal 5 based on setting information. may be provided to In addition, the control unit 32 may suspend provision of the interface when the detection unit 30 does not detect the user P riding in the car 15 that is emergency stopping.

With such a structure, since it is confirmed by the detecting unit 30 that the user P is actually riding in the car 15, unnecessary emergency notification is suppressed.

In addition, in the emergency contact system 7, the transmitter 23 may be arranged only in the boarding point 4. On any floor, the transmitter 23 does not have to be disposed. Alternatively, the transmitter 23 may be disposed only in the car 15. In the car 15 of a certain unit 11, the transmitter 23 does not have to be disposed.

Also, the registering unit 31 may generate a call registration request specifying the unit 11 that assigns the call. The registration unit 31 selects the unit 11 to designate based on, for example, setting information and the like. At this time, the control unit 32 may specify the car 15 of the unit 11 designated in the registration unit 31 as the car 15 in which the user P gets on.

In addition, the transmitter 23 may be equipped with a function of receiving a radio signal from the portable terminal 5 . At this time, the transmitter 23 may relay communication between the portable terminal 5 and the server device 9 or the elevator 1.

The interface for initiating emergency contact may be an interface not accompanied by visual information such as a button. The interface for initiating emergency contact may be, for example, an audio interface or the like, as long as input or the like is possible from the portable terminal 5 carried by the user P.

Some or all of the functions of the server device 9 in the emergency contact system 7, such as the communication unit 29, the detection unit 30, the registration unit 31, and the control unit 32, are provided by the elevator 1. It may be mounted on hardware disposed in the building 2 to be used. Some or all of the functions may be mounted on the control panel 17 of each unit 11, the group management device 22, or the remote monitoring device 10 or the like. The user P may perform emergency contact with a manager residing in the management room or the like of the building 2 to which the elevator 1 is applied, for example.

In addition, the elevator 1 may be equipped with only one unit 11. At this time, the elevator 1 does not need to include the group management device 22 .

Next, an example of the hardware configuration of the emergency contact system 7 will be described using FIG. 8 .

8 is a hardware configuration diagram of essential parts of the emergency contact system 7 according to the first embodiment.

Each function of the emergency contact system 7 can be realized by a processing circuit. The processing circuit includes at least one processor 100a and at least one memory 100b. The processing circuit may include at least one dedicated hardware 200 together with the processor 100a and the memory 100b or as a substitute for them.

When the processing circuit includes a processor 100a and a memory 100b, each function of the emergency contact system 7 is realized by software, firmware, or a combination of software and firmware. At least one of software and firmware is described as a program. The program is stored in the memory 100b. Processor 100a realizes each function of emergency contact system 7 by reading and executing programs stored in memory 100b.

The processor 100a is also referred to as a CPU (Central Processing Unit), a processing unit, an arithmetic unit, a microprocessor, a microcomputer, or a DSP. The memory 100b is constituted by, for example, non-volatile or volatile semiconductor memories such as RAM, ROM, flash memory, EPROM, and EEPROM.

When the processing circuit includes dedicated hardware 200, the processing circuit is implemented as, for example, a single circuit, a complex circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.

Each function of the emergency contact system 7 can be realized by each processing circuit. Alternatively, each function of the emergency contact system 7 can be integrated and realized by a processing circuit. For each function of the emergency contact system 7, a part may be realized by dedicated hardware 200, and other parts may be realized by software or firmware. In this way, the processing circuit realizes each function of the emergency contact system 7 by dedicated hardware 200, software, firmware, or a combination thereof.

An emergency contact system according to the present disclosure can be applied to an elevator.

1: Elevator 2: Building
3: hoistway 4: hoistway
5: mobile terminal 6: network
7: emergency contact system 8: surveillance center
9: server device 10: remote monitoring device
11: unit 12: landing door
13: traction machine 14: main rope
15: elevator car 16: counterweight
17: control panel 18: elevator car door
19: door sensor 20: elevator car camera
21: elevator car control panel 22: group management device
23: transmitter 24: destination floor control unit
25: opening and closing control unit 26: emergency contact control unit
27: interphone 28: indicator
29: communication unit 30: detection unit
31: registration unit 32: control unit
33: wireless communication unit 34: storage unit
35: display unit 36: input unit
37: check box 38: emergency contact button
P: User Q: Operator

Claims (9)

one or more transmitters provided in an elevator having an elevator car that goes up and down the hoistway, each transmitting identification information identifying each to a portable terminal carried by a user of the elevator by a wireless signal;
Usage information transmitted from the portable terminal when the portable terminal receives the identification information from any one of the one or more transmitters and including the identification information and setting information indicating whether emergency contact operation in the car is permitted or not a receiving communication unit;
When the communication unit determines, based on the setting information, that emergency contact operation in the car is impossible when the car makes an emergency stop after receiving the usage information, emergency contact to the user Elevator emergency contact system having a control unit for providing an interface for starting the portable terminal. The method of claim 1,
The control unit is an elevator that provides the interface to the portable terminal based on the setting information when the car emergency stops until a preset time elapses after the communication unit receives the usage information. emergency contact system. According to claim 1 or claim 2,
A detection unit for detecting a user riding in the elevator car;
The control unit provides the interface to the portable terminal based on the setting information when the detection unit detects a user riding in an elevator car that is emergency stopping. one or more transmitters provided in an elevator having a plurality of cars moving up and down the hoistway, each transmitting identification information for identifying each to a portable terminal carried by a user of the elevator by means of a wireless signal;
Usage information transmitted from the portable terminal when the portable terminal receives the identification information from any one of the one or more transmitters and including the identification information and setting information indicating whether an emergency contact operation in the car is permitted or not a receiving communication unit;
When the communication unit determines, based on the setting information, that emergency contact operation in the car is impossible when any of the plurality of cars makes an emergency stop after the communication unit receives the usage information, the An emergency contact system for an elevator having a control unit for providing an interface for initiating emergency contact to a user to the portable terminal. The method of claim 4,
The control unit specifies an elevator car that responds to a registered call based on the use information received by the communication unit from the portable terminal as the car in which the user is riding, and when the car is emergency stopped, the interface Elevator emergency contact system for providing to the portable terminal based on the setting information. The method of claim 4,
The one or more transmitters include an elevator car transmitter provided in any one of the plurality of elevator cars;
The control unit specifies the car in which the user is riding based on the identification information when the usage information includes the identification information of the car starter, and when the car makes an emergency stop, the interface Elevator emergency contact system for providing to the portable terminal based on the setting information. The method of claim 4,
The one or more transmitters include a platform transmitter provided at the landing of the elevator,
The control unit may, when the usage information includes the identification information of the platform starter, the elevator in which the user is riding the car departing from the floor where the platform is provided after the communication unit receives the usage information. An emergency contact system for an elevator that is specified as a car and provides the interface to the portable terminal based on the setting information when the car makes an emergency stop. The method of claim 4,
The control unit, when any one of the plurality of elevator cars makes an emergency stop until a preset time elapses after the communication unit receives the usage information, sets the interface to the portable terminal based on the setting information. Elevator emergency contact system. The method according to any one of claims 4 to 8,
A detection unit for detecting a user riding in each of the plurality of elevator cars,
The control unit provides the interface to the portable terminal based on the setting information when the detection unit detects a user riding in an elevator car that is emergency stopping.

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