KR102514818B1 - System that provides mediation services between the class establishment subject and the students - Google Patents

Abstract

The present invention relates to a system for providing a mediation service between a class establishment entity and a student. More specifically, the present invention relates to a system for mediating between a class establishment entity who recruits students to provide an education and a user who wants to take a corresponding class, in which a service that enables a user who uses a class for the first time to experience a corresponding class free of charge through a mediation server with respect to a class which does not meet the required number in the course of recruiting students by opening the class, thereby enabling the user to decide whether to apply for a regular course after experiencing the class and leading the free experience to be linked with registration of the regular course. To this end, the present invention provides a system for providing a mediation service between a class establishment entity and a student, the system comprising: a class estimation entity terminal for registering students by establishing classes including ballet, yoga, fitness, pilates, crafts, and cooking, and registering a service for free experiencing a corresponding class with respect to a class in which the number of people who do not have access to the class previously established is generated; a user terminal for performing a registration procedure for registering a class provided from the mediation server; and the mediation server connected to the class establishment entity terminal and the user terminal through wireless communication to provide a mediation service between an operation entity who operates the class and a user who uses the class.

Description

System that provides mediation services between the class establishment subject and the students}

The present invention relates to a mediation service providing system between a class establishment entity and students. More specifically, it relates to a system that mediates between a class establishment entity that recruits students and conducts education and a user who wants to attend the class, and in the process of opening a class and recruiting students, the class establishment entity For classes that have not been satisfied, a service is provided to experience the class for free through an intermediary server so that users who use the class for the first time can decide whether to apply for the regular course after experiencing it. It is about a mediation service provision system between a class establishment entity and students that induces them to be linked with registration.

Recently, as modern people have increased interest in exercise and hobbies, ballet, yoga, pilates, etc. are steadily preferred for the purpose of body management, body shape correction, diet, and change of mood.

Due to this increase in demand, professional yoga centers and Pilates centers are continuously being created. In particular, yoga, Pilates, ballet, etc. are conducted in the form of individual lessons conducted by an instructor and students 1:1 and group lessons conducted by a large number of people and one instructor as a group.

In particular, in the case of group lessons, there are frequent cases where there is a vacancy in a specific lesson or the number of group lessons is not met. The wages that must be paid and the rent for the place where classes are held are generated the same.

Therefore, in the case of group lessons, it is obvious that the more the number of participants, the more profits are generated from the operator's point of view.

On the other hand, the number of customers requesting cancellation of the contract or requesting a refund of the remaining payment due to dissatisfaction with the class method after the first lesson is considerable.

Therefore, from the point of view of the customer, it is possible to determine whether or not to register for the lesson through the opportunity of free trial, and from the point of view of the operator, it is possible to secure potential members by inducing registration to be made in connection with the regular program through free trial. development is required.

Prior art literature: KR Patent Registration No. 10-1977191 (Announced on May 10, 2019)

The present invention has been made to solve the above problems, and the unexpanded number of classes opened can be expanded with free experience, and the free experience benefit provided by the class opening entity can be linked to the registration of the user's regular course. Its purpose is to provide an intermediary service provision system between the class opening entity and the students.

In order to achieve the above object, the mediation service providing system between the class opening entity and the students according to the present invention, which was devised to achieve the above object, opens classes including ballet, yoga, fitness, pilates, crafts, and cooking so that students can register, and A class opening subject terminal for registering a service for experiencing the class free of charge for a class in which an unexpanded number of people has occurred among opened classes; A user terminal that enables a registration procedure for registering a class provided from the mediation server; It includes a mediation server that is connected to the class opening subject terminal and user terminal through wireless communication and provides a mediation service between the operating subject operating the class and the user using the class.

In addition, the class opening subject terminal registers class information to be opened, but a program information registration module that allows registration information of classes scheduled to be opened and recruitment information of classes that have not met the target quota among previously opened classes to be registered at the same time; A reservation reception notification signal receiving module for receiving a reservation reception notification signal when the reservation reception for class attendance is completed from the class application module of the user terminal; A reservation confirmation condition inspection module that receives the requested application information from the class application module of the user terminal and conducts an inspection to determine whether or not the user's reservation is confirmed; A reservation confirmation signal transmission module for transmitting the inspection result to the user terminal according to the inspection result value performed by the reservation confirmation condition inspection module; A refund determination module for receiving a refund application request signal from the user terminal, determining whether or not to refund the refund application, and making a refund according to the refund determination result; In response to the request for refund from the refund application module of the user terminal, a refund payment module for paying the refund to the user terminal when a result value that meets the refund conditions is derived from the refund determination module.

In addition, the user terminal includes a class application module for applying to use a class opened in the mediation server; It may include a refund application module that enables a refund application to be made by registering and processing experienced class registration application information or class purchase information.

In addition, the class opening subject terminal registers a regular program after a free trial and transmits the user information converted to a long-term member to the mediation server, and the mediation server transfers the user information converted to a long-term member from the class opening subject terminal After collecting and processing, it is provided as case information to the terminals that open other classes, and after using the service for each center, the probability of conversion from free trial member to long-term member is quantitatively analyzed and provided to the terminal that opens each class. can

According to the present invention, there is an effect of allowing the customer to determine whether or not to apply through a free experience opportunity before actually applying for a class.

In addition, according to the present invention, from the perspective of the class opening entity, potential members are secured by providing customers with an opportunity for free experience to expand the remaining number of unfilled classes, and by inducing registration to be made in connection with regular programs through free experience. There is an effect that allows you to do it.

1 is a block diagram of a mediation service providing system between a class establishment entity and students according to a preferred embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. First, in adding reference numerals to components of each drawing, it should be noted that the same components have the same numerals as much as possible even if they are displayed on different drawings. In addition, in describing the present invention, if it is determined that a detailed description of a related known configuration or function may obscure the gist of the present invention, the detailed description will be omitted. In addition, although preferred embodiments of the present invention will be described below, the technical idea of the present invention is not limited or limited thereto and can be modified and implemented in various ways by those skilled in the art.

1 is a block diagram of a mediation service providing system between a class establishment entity and students according to a preferred embodiment of the present invention.

The system 1000 according to a preferred embodiment of the present invention relates to a system that mediates between a class establishment entity that recruits students and conducts education and a user who wants to attend the class, and the class establishment entity opens a specific class In the process of recruiting students, for classes that do not meet the quota, a service to experience the class for free is provided to users so that the unsatisfied class quota can be expanded.

At this time, the class registered in the mediation server 300 provides a service that allows users to experience the class for free only once per user, so that users who use the class for the first time can decide whether to apply for the regular course after experiencing it. do.

However, in order to prevent a so-called no-show, in which the user does not attend without notifying the academy after applying for a reservation for the class, a predetermined reservation fee must be paid when applying for a reservation. Thereafter, when the procedure for authenticating that the user has attended the class is completed, the pre-paid reservation fee is refunded to the user through a refund procedure.

Hereinafter, the components of the mediation service providing system 1000 between the class establishment entity and students according to a preferred embodiment of the present invention will be described in detail.

Referring to FIG. 1, a system for providing a mediation service between a class establishment entity and students according to a preferred embodiment of the present invention 1000 includes a class establishment entity terminal 100, a user terminal 200, a mediation server 300, and a database. (400).

The class establishment subject terminal 100 registers class information for recruiting students for the class in the mediation server 300, and transmits vacancy information about the remaining number of students to the mediation server 300 for the unexpanded quota when the class is opened. It registers, and transmits a reservation confirmation signal to the user terminal 200 according to the reservation information from the mediation server 300 .

Here, the class opening subject terminal 100 refers to a terminal used by a center that operates classes including sports and hobbies including crafts and cooking, including ballet, yoga, fitness, and Pilates.

Specifically, the class establishment subject terminal 100 includes a program information registration module 110, a reservation reception notification signal receiving module 112, a reservation reception information providing module 114, a reservation confirmation condition inspection module 116, whether reservation is confirmed It includes a signal transmission module 118, a refund determination module 120, a refund payment module 122, an illegal refund reporting module 124, a long-term member conversion processing module 126, and a usage status display module 128. .

The program information registration module 110, reservation reception notification signal reception module 112, reservation reception information providing module 114, reservation confirmation condition inspection module 116, refund decision module 118, long-term membership conversion processing module (120) can be used by downloading and using a dedicated application that provides a mediation service between the class establishment subject and the students, or by running a built-in dedicated application.

The program information registration module 110 registers class information to be opened, but can simultaneously register recruitment information of classes scheduled to be opened and recruitment information of classes that have not satisfied the target quota among previously opened classes.

At this time, in the recruitment information of classes that do not meet the target quota among previously opened classes, information including remaining vacancy information of the class and education date when the class is implemented can be registered.

The reservation acceptance notification signal receiving module 112 receives a reservation acceptance notification signal when the reservation acceptance for class attendance is completed from the class application module 210 of the user terminal 200 .

The reservation reception information providing module 114 provides reservation reception information including the date of use of the experience requested by the class application module 210 of the user terminal 200, the name of the person experiencing the experience, and whether or not the reservation payment has been made.

The reservation confirmation condition inspection module 116 receives the requested application information from the class application module 210 of the user terminal 200 and performs an inspection to determine whether or not the user's reservation is confirmed.

Specifically, the reservation confirmation condition inspection module 116 checks reservation confirmation condition information including the participation history of the class, whether or not the reservation payment has been made, and the remaining vacancy information of the class based on the application information of the user registered in the mediation server 300. Inspect. The reservation confirmation condition information is stored in the database 400 in advance.

The reservation confirmation condition inspection module 116 checks the remaining vacancy information of the class registered from the class opening subject terminal 100 in real time to check whether the remaining vacancy information is confirmed.

When a signal that application information is received from different user terminals 200 is received at the same time, the reservation confirmation condition inspection module 116 evaluates the user's service usage frequency and the user's class participation status from the class opening entity. Users selected based on information including can be assigned preferentially.

The reservation confirmation signal transmission module 118 transmits the inspection result to the user terminal according to the inspection result value performed by the reservation confirmation condition inspection module 116.

Specifically, the reservation confirmation signal transmission module 118 determines that the reservation confirmation condition inspection module 116 finds application information in which at least one condition that does not meet the reservation confirmation condition is in a reservation unavailable state, and generates a reservation unavailability signal. and transmits to the user terminal 200.

The reservation confirmation signal transmission module 118 generates a reservation confirmation signal and transmits it to the user terminal 200 when it is determined that the application information is available for reservation after the reservation confirmation condition inspection module 116 performs the reservation confirmation condition inspection.

The refund determination module 120 receives a refund application request signal from the user terminal 200 and determines whether or not to refund the refund application.

Specifically, the refund determination module 120 receives a refund signal request signal from the user terminal 200, checks the refund information transmitted from the user terminal 200, and determines whether or not to refund by analyzing whether it meets pre-stored refund conditions. do.

As a result of determining whether or not to refund from the refund determination module 120, if a result value that can be refunded is derived, a refund approval signal is transmitted to the user terminal 200.

If, as a result of determining whether or not to refund from the refund determination module 120, if a non-refundable result value is derived, a refund disapproval signal is transmitted to the user terminal 200.

The refund payment module 122 is a response to the refund request from the refund application module 214 of the user terminal 200, when a result value that meets the refund conditions is derived from the refund status determination module 120, the user terminal ( 200) to pay the refund.

The fraudulent refund reporting module 124 transmits a signal for reporting fraudulent refund to the mediation server 300 for user information for which a non-refundable result value has been derived more than a predetermined number of times in the refund determination process from the refund determination module 120.

The long-term member conversion processing module 126 converts the user from a free trial member to a long-term member when a user who has had a free experience once applies for taking a class associated with the class.

The usage status display module 128 displays the entire process of the user before using the class, after using the class, using the class, and waiting for refund according to the class application signal and the refund request signal received from the user terminal 200 on the screen. Intuitively recognize the class usage status and refund processing status.

The class establishment subject terminal 100 registers a regular program after a free trial and transmits the user information converted to a long-term member to the mediation server 300, and the mediation server 300 transmits the user information converted to a long-term member. Information is collected from the class opening subject terminal (100), processed, and then provided as case information to other class opening subject terminals. It is provided to the class establishment subject terminal 100.

From the point of view of the brokerage server, cases in which free trial members were converted to long-term members are provided to other centers to induce them to use the platform, and from the standpoint of the center using the platform, long-term members were attracted by using the platform. can be confirmed as quantitative and qualitative analysis results to improve the reliability of the platform, and from the user's point of view, it is possible to register this class after having a free trial of the class in advance.

The mediation server 300 receives the fraudulent refund report data from the class establishment subject terminal 100 and generates a fraudulent refund report verification DB stored in the database to verify the fraudulent refund report data from the fraudulent refund report verification DB. The verification result for the fraudulent refund reporting data is transmitted to the user terminal 200 .

The user terminal 200 proceeds with a registration procedure including payment of a reservation fee for registering a class provided from the mediation server 300 .

The user terminal 200 includes a class application module 210, a user review registration module 212, a refund application module 214, an associated class application module 216, and a notification condition setting module 218. The class application module 210, user review registration module 212, refund application module 214, linked class application module 216, and notification condition setting module 218 are used in the user terminal 200 between the class establishment subject and the students. You can download a dedicated application that provides mediation service or run and use a built-in dedicated application.

The class application module 210 is a module that enables an application to use a class opened in the mediation server 300 .

Specifically, in the class application module 210, information on the number of people required to increase the number of people required for each class and the number of people who can attend the class is provided, and the user inputs the date of class and the number of people who need to increase the number of people compared to the number of classes as an optional value and allow payment of the reservation fee to be made.

The class application module 210 receives a reservation waiting notification signal from the mediation server 300 when the reservation payment is made.

The user reviews registration module 212 allows the user to register user reviews after the actual experience.

The refund application module 214 receives a reservation confirmation signal from the reservation confirmation signal transmission module 118 of the class opening subject terminal 100, performs a one-time experience on the confirmed reservation date, and then applies for a refund of the reservation fee. do.

The refund application module 214 registers and processes experienced class registration application information or class purchase information, thereby making a refund application.

The linked class application module 216 links and provides the class experienced by the user and similar class information in the process of requesting a refund, and provides a selection window that allows the user to select a response value for whether or not to register the linked class information. .

The notification condition setting module 218 enables notification conditions to be set so that a notification is generated when recruitment information of a class desired for a free experience is registered in the mediation server 300 .

Specifically, the notification condition setting module 218 selectively sets only classes for which the user wants a free trial, and when information for recruiting users for a free trial in the corresponding class is registered, a notification that the corresponding class recruits free trial users is sent. can provide

The notification time may be provided at the first time when class recruitment information is initially registered in the class opening subject terminal 100, and the number of people allowed to use free trial users by the class opening subject remains below the reference value. Notification information may be provided at a second point in time.

The mediation server 300 provides a mediation platform for matching between various class establishment entities and customers. Specifically, the mediation server 300 is connected to the class opening subject terminal 100 and the user terminal 200 through wireless communication, and is a mediation server for classes that do not meet the quota of classes unfilled from the class opening subject terminal 100. Provides a free experience benefit service for the class through

The free experience benefit service provided by the mediation server 300 allows users to freely register.

In addition, the mediation server 300 transmits review information about the center reviews from the user terminal 200, including the reason why the user registered the associated program after the one-time free trial and the reason why the user did not register the associated program after the one-time free trial. Based on the review information, the strengths and vulnerabilities of the center are analyzed in association with user information, and the analyzed results are provided to the terminal 100 for establishing classes.

This analysis information is analyzed by the manager who operates the center through direct reviews of users to help in more direct and practical program operation, and to operate a more improved center based on the data analyzed as vulnerabilities. can help you

The above description is merely an example of the technical idea of the present invention, and those skilled in the art can make various modifications, changes, and substitutions without departing from the essential characteristics of the present invention. will be. Therefore, the embodiments disclosed in the present invention and the accompanying drawings are not intended to limit the technical idea of the present invention, but to explain, and the scope of the technical idea of the present invention is not limited by these embodiments and the accompanying drawings. . The protection scope of the present invention should be construed according to the claims below, and all technical ideas within the equivalent range should be construed as being included in the scope of the present invention.

100 - Class establishment subject terminal 110 - Program information registration module
112 - Reservation reception notification signal receiving module 114 - Reservation reception information providing module
116 - Reservation Confirmation Condition Inspection Module 118- Reservation Confirmation Signal Transmission Module
120 - refund determination module 122 - refund payment module
124 - Fraudulent refund report module 126 - Long-term membership conversion processing module
128 - Usage status display module 200 - User terminal 210 - Class application module 212 - User reviews registration module 214 - Refund application module 216 - Linked class application module
218 - notification condition setting module 300 - mediation server

Claims (3)

A service that opens classes including ballet, yoga, fitness, Pilates, crafts, and cooking so that students can register, and can experience the class for free for classes with an unexpanded number of people among existing classes. a class opening subject terminal that enables registration;
A user terminal that enables a registration procedure for registering a class provided from the mediation server;
A mediation server that is connected to a class opening subject terminal and a user terminal through wireless communication and provides a mediation service between an operating subject operating a class and a user using the class;
including,
Class opening subject terminal
Class information to be opened is registered, but recruitment information of classes scheduled to be opened and recruitment information of classes that have not met the target quota among previously opened classes can be registered at the same time. A program information registration module for registering information including the remaining vacancy information of the class and the training date when the class is implemented in the recruitment information of the class;
A reservation reception notification signal receiving module for receiving a reservation reception notification signal when the reservation reception for class attendance is completed from the class application module of the user terminal;
A reservation reception information providing module that provides information including the date of use of the experience, the name of the experiencer, and whether or not the reservation payment was applied in the class application module of the user terminal;
Based on the user's application information registered in the brokerage server, whether or not the reservation is confirmed is determined based on information including the participation history of the class, whether or not the reservation payment has been paid, and the remaining vacancy information of the class, and Reservation confirmation condition inspection module for checking remaining vacancy information in real time to check whether remaining vacancies are confirmed;
A reservation confirmation signal transmission module for transmitting the inspection result to the user terminal according to the inspection result value performed by the reservation confirmation condition inspection module;
A refund determination module for receiving a refund application request signal from the user terminal, determining whether or not to refund the refund application, and making a refund according to the refund determination result;
In response to the request for refund from the refund application module of the user terminal, a refund payment module for paying the refund to the user terminal when a result value that meets the refund conditions is derived from the refund determination module;
including,
User terminal
A class application module that allows users to apply for classes opened in the mediation server, provides available dates for each class and information on the number of people required to increase the number of students compared to the class capacity, and makes reservation payment;
A refund application module for performing a refund application for refunding a reservation fee for a pre-paid one-time experience by registering and processing experienced class registration application information or class purchase information;
A notification condition setting module capable of setting notification conditions so that a notification occurs when recruitment information of a class desired for a free trial is registered in the mediation server;
including,
The class opening subject terminal registers a regular program after a free trial and transmits the user information converted to a long-term member to the mediation server, and the mediation server collects the user information converted to a long-term member from the class opening subject terminal After processing, it is provided as case information to other class opening subject terminals, and after using the service for each center, the probability of conversion from free trial member to long-term member is quantitatively analyzed and provided to each class opening subject terminal
Intermediary service provision system between the class opening entity and the students, including a.
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