KR102479421B1 - System and method for controlling automatic delivery operation to provide lastmile delivery service based on artificial intelligence - Google Patents

Abstract

The present disclosure relates to automatic delivery operation control system and method for providing an artificial intelligence-based last-mile delivery service. The system includes: a first terminal of a customer requesting a delivery order; a second terminal of a deliverer transmitting location information on every preset first cycle during delivery; and a server transmitting delivery request information to the second terminal in accordance with the delivery order request from the first terminal, wherein the delivery request information includes information about an orderer, a delivery item, a departure point, and a destination of the delivery order, and, when receiving the location information from the second terminal on every first cycle, determining whether the delivery is delayed at every preset second cycle based on a distance between the second terminal and one of the departure point and the destination corresponding to the delivery order to determine whether to transmit a delivery delay notification. Therefore, the present invention is capable of stably and efficiently controlling delivery operation.

Description

Automatic delivery operation control system and method for providing artificial intelligence-based last mile delivery service

The present disclosure relates to an automatic delivery operation control system and method. More specifically, the present disclosure relates to an automatic delivery operation control system and method for providing an artificial intelligence-based last mile delivery service.

Recently, the convenience of users has been increased by applying artificial intelligence algorithms to various fields where smartphone applications can be utilized.

However, in areas related to delivery, the application of these artificial intelligence algorithms is progressing slowly.

Generally, when a delivery order is requested, delivery for that delivery order is assigned (assigned) to the delivery man in charge of the region, or delivery for that delivery order is assigned to the delivery man who accepts the delivery order by notifying the delivery order. let it do

That is, since delivery proceeds without considering the movement and schedule of the delivery person, there is a problem that delivery delay often occurs in the case of quick delivery (quick service) in which delivery and receipt must be performed within a given time.

Korean Patent Publication No. 10-2015-0067506 (published on June 18, 2015)

Accordingly, the embodiment disclosed in the present disclosure assigns a delivery order to the best delivery person who can deliver within the planned schedule based on artificial intelligence, monitors the delivery status in real time, and provides a notification service for delay in delivery, The purpose is to provide an automatic delivery operation control system and method for providing artificial intelligence-based last mile delivery service that enables stable and efficient delivery operation control.

The problems to be solved by the present disclosure are not limited to the problems mentioned above, and other problems not mentioned will be clearly understood by those skilled in the art from the description below.

An automatic delivery operation control system for providing an artificial intelligence-based last mile delivery service according to an aspect of the present disclosure for achieving the above-described technical problem includes: a first terminal of a customer requesting a delivery order; A second terminal of a delivery person that transmits location information at each predetermined first cycle upon delivery; and transmitting delivery request information to the second terminal according to the delivery order request of the first terminal - the delivery request information includes information on at least one of an orderer of the delivery order, a delivery item, a place of departure, and a destination -, When location information is received from the second terminal for every first period, it is determined whether or not delivery is delayed for every second period set in advance based on the distance between any one of the origin and destination corresponding to the delivery order and the second terminal. It may include; a server that determines whether or not to transmit a delivery delay notification.

In addition, in an automatic delivery operation control method for providing an artificial intelligence-based last mile delivery service according to an aspect of the present disclosure, when the server requests a delivery order from the first terminal, the current location of at least one previously registered delivery person Allocating the delivery man for the delivery order in consideration of at least one of a delivery route and customer ratings -The current location is confirmed based on the location information of the second terminal received every first preset period- ; transmitting, by the server, delivery request information to the second terminal, wherein the delivery request information includes information on at least one of an orderer of the delivery order, a delivery item, a place of departure, and a destination; And when the server receives location information from the second terminal for every first cycle, delivery delay for every second cycle preset based on the distance between any one of the origin and destination corresponding to the delivery order and the second terminal It may include; determining whether or not to transmit a delivery delay notification by determining whether or not.

In addition to this, a computer program stored in a computer readable recording medium for execution to implement the present disclosure may be further provided.

In addition to this, a computer readable recording medium recording a computer program for executing a method for implementing the present disclosure may be further provided.

According to the above-described problem solving means of the present disclosure, based on artificial intelligence, delivery orders are assigned to the optimal delivery person who can deliver within the planned time, and delivery status is monitored in real time to provide a notification service for delivery delays By doing so, it provides an effect that enables stable and efficient control of delivery operations.

The effects of the present disclosure are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description below.

1 is a diagram showing a network structure of an automatic delivery operation control system according to an embodiment of the present disclosure;
2 is a diagram showing a series of flows in which an automatic delivery operation control service is performed based on an automatic delivery operation control system according to an embodiment of the present disclosure.
Figure 3 is a diagram showing the configuration of a server for providing an automatic delivery operation control service according to an embodiment of the present disclosure
4 is a diagram illustrating a method for controlling an automatic delivery operation in a server according to an embodiment of the present disclosure.
5 is a diagram illustrating a specific operation of determining whether a delivery delay for a delivery order in a server according to an embodiment of the present disclosure
6 is a diagram showing an example of calculating an expected delivery time based on a distance between any one of a departure point and a destination and a second terminal in a server according to an embodiment of the present disclosure;
7 is a diagram illustrating an example of determining whether delivery is delayed during a time period from when an order for a delivery order is completed to before a pick-up completion notification is received by a server according to an embodiment of the present disclosure;
8 is a diagram showing an example of determining whether delivery is delayed during a time period from when a server completes pickup for a delivery order to before receiving a delivery completion notification in a server according to an embodiment of the present disclosure;
9 is a diagram showing an example of calculating an expected delivery time of each delivery person for a delivery order when a delivery delay time is calculated by a server according to an embodiment of the present disclosure;
10 is a view showing an example of deliveryman selection criteria preset in a server according to an embodiment of the present disclosure;

Advantages and features of the present disclosure, and methods of achieving them, will become clear with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present disclosure is not limited to the embodiments disclosed below and may be implemented in various different forms, only the present embodiments are intended to make the present disclosure complete, and to those skilled in the art to which the present disclosure belongs. It is provided to fully inform the scope of the disclosure, which is only defined by the scope of the claims.

Terminology used herein is for describing the embodiments and is not intended to limit the present disclosure. In this specification, singular forms also include plural forms unless specifically stated otherwise in a phrase. As used herein, "comprises" and/or "comprising" does not exclude the presence or addition of one or more other elements other than the recited elements. Like reference numerals throughout the specification refer to like elements, and “and/or” includes each and every combination of one or more of the recited elements. Although "first", "second", etc. are used to describe various components, these components are not limited by these terms, of course. These terms are only used to distinguish one component from another. Accordingly, it goes without saying that the first element mentioned below may also be the second element within the technical spirit of the present disclosure.

Unless otherwise defined, all terms (including technical and scientific terms) used in this specification may be used with meanings commonly understood by those skilled in the art to which this disclosure belongs. In addition, terms defined in commonly used dictionaries are not interpreted ideally or excessively unless explicitly specifically defined.

Like reference numbers designate like elements throughout this disclosure. The present disclosure does not describe all elements of the embodiments, and general content or overlapping content between the embodiments in the technical field to which the present disclosure belongs is omitted. The term 'unit, module, member, or block' used in the specification may be implemented as software or hardware, and according to embodiments, a plurality of 'units, modules, members, or blocks' may be implemented as one component, It is also possible that one 'part, module, member, block' includes a plurality of components.

Throughout the specification, when a part is said to be "connected" to another part, this includes not only the case of being directly connected but also the case of being indirectly connected, and indirect connection includes being connected through a wireless communication network. do.

In addition, when a certain component is said to "include", this means that it may further include other components without excluding other components unless otherwise stated.

Throughout the specification, when a member is said to be located “on” another member, this includes not only a case where a member is in contact with another member, but also a case where another member exists between the two members.

Terms such as first and second are used to distinguish one component from another, and the components are not limited by the aforementioned terms.

Expressions in the singular number include plural expressions unless the context clearly dictates otherwise.

In each step, the identification code is used for convenience of description, and the identification code does not explain the order of each step, and each step may be performed in a different order from the specified order unless a specific order is clearly described in context. there is.

Terms used in the following description are defined as follows.

In the description of the present disclosure, although limited to a server, it may further include a computer and/or a portable terminal, or may be in the form of any one of them.

Here, the computer may include, for example, a laptop computer, a desktop computer, a laptop computer, a tablet PC, a slate PC, and the like equipped with a web browser.

The server is a server that processes information by communicating with an external device, and may include an application server, a computing server, a database server, a file server, a game server, a mail server, a proxy server, and a web server.

The portable terminal is, for example, a wireless communication device that ensures portability and mobility, and includes a Personal Communication System (PCS), a Global System for Mobile communications (GSM), a Personal Digital Cellular (PDC), a Personal Handyphone System (PHS), and a PDA. (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), WiBro (Wireless Broadband Internet) terminal, smart phone ) and wearable devices such as watches, rings, bracelets, anklets, necklaces, glasses, contact lenses, or head-mounted-devices (HMDs). can include

Hereinafter, the working principle and embodiments of the present disclosure will be described with reference to the accompanying drawings.

1 is a diagram showing a network structure of an automatic delivery operation control system according to an embodiment of the present disclosure.

Referring to FIG. 1 , an automatic delivery operation control system 10 according to an embodiment of the present disclosure may include a first terminal 100 , a second terminal 200 and a server 300 . However, for convenience of explanation, each of the first terminal 100 and the second terminal 200 are shown one by one, but may be composed of a plurality of terminals, and the types of each terminal may also be the same or different. That is, the type and number of the first terminal 100 and the second terminal 200 are not limited.

The first terminal 100 is a terminal (customer terminal) of a customer who performs a delivery order to purchase at least one product, and the customer receives at least one of the at least one through a specific web page or application through the first terminal 100. By completing a delivery order for the goods of, a delivery order request for the corresponding delivery order is transmitted to the server 300 .

In addition, the first terminal 100 may receive a delivery delay notification from the server 300 when a delivery delay occurs for a corresponding delivery order.

The second terminal 200 is a deliveryman's terminal (deliveryman's terminal) that delivers delivery orders, and the deliveryman sets at least one of a separate web page, application, and program to receive an automatic delivery operation control service as a second terminal. It can be installed in the terminal 200.

The second terminal 200 transmits location information to the server 300 at each preset first period, and when delivery request information is received from the server 300, the delivery request information is confirmed and delivery is performed. In this case, the location information may be transmitted every first cycle only within the time (or business hours) set by the corresponding delivery person. In addition, the delivery request information may include information on at least one of the orderer of the delivery order, delivery item, weight, departure point, and destination.

In addition, the second terminal 200 may receive a delivery delay notification from the server 300 when a delivery delay occurs for a corresponding delivery order.

Meanwhile, prior to receiving the delivery request information, the second terminal 200 may request assignment of the corresponding delivery order by transmitting selection information on the corresponding delivery order. Specifically, the second terminal 200 receives a list including deliverable orders, outputs the list through the screen, and transmits selection information about any one delivery order selected by the delivery man who confirmed the list to the server 300, thereby corresponding to the corresponding delivery order. You can also request that delivery orders be assigned to you.

Each of the first terminal 100 and the second terminal 200 described above is a computer capable of installing and running a plurality of application programs (ie, applications) desired by the user (customer or delivery person), an ultra mobile PC (UMPC), Workstations, net-books, personal digital assistants (PDAs), portable computers, web tablets, wireless phones, mobile phones, smart phones ), pad, smart watch, wearable terminal, e-book, portable multimedia player (PMP), portable game device, navigation device, black box ) or a digital camera, other mobile communication terminals, etc., but is not limited thereto.

When a delivery order request is received from the first terminal 100, the server 300 transmits delivery request information to the second terminal 200, and any one of the departure point and destination corresponding to the corresponding delivery order and the second terminal ( 200), whether to transmit a delivery delay notification is determined by determining whether delivery is delayed for every second period set in advance based on the distance between the terminals.

To this end, the server 300 may check the current location of the second terminal 200 through location information received from the second terminal 200 at every first period set in advance. In this case, the server 300 may assign the corresponding delivery order to any one of the second terminals 200 based on pre-stored deliveryman selection criteria. In addition, the server 300 delivers the delivery item among pre-registered second terminals (or at least one second terminal that has selected the corresponding delivery order from among pre-registered second terminals) based on preset deliveryman selection criteria. A corresponding delivery order may be automatically assigned by selecting any one second terminal 200 suitable for the following. In this case, the delivery man selection criterion may include at least one of the delivery man's cumulative delivery number, average moving speed, average delivery time, means of transportation, current location, customer rating, and delivery route. Here, the current location of each delivery person may be updated (changed) by location information received from each of the pre-registered second terminals in each first period.

However, since it takes time for the delivery of the delivery order to be prepared after the delivery order request is received, the delivery request information may not be transmitted to the second terminal 200 immediately after the delivery order request is received. . As an example, when information or a notification notifying that a delivery item for a delivery order is ready is input (received) from a manager or a seller (a seller terminal or a seller server), delivery request information is transmitted to the second terminal 200 at that time. do.

On the other hand, the server 300 determines whether the delivery of the delivery order is delayed, and when the delivery person for the delivery order is assigned, the first delivery is based on the distance between the second terminal 200 and the starting point and / or destination. An expected completion time is calculated, and a second expected delivery completion time is calculated based on the distance between the second terminal 200 and the departure point and/or destination for every second cycle until a pickup completion notification for the corresponding delivery order is received. Thereafter, the server 300 compares the difference between the first delivery completion expected time and the second delivery completion expected time with a preset time range, and determines that delivery is delayed if the difference exceeds the preset time range. do. In other words, the first estimated delivery completion time is a value initially calculated, and the second delivery completion expected time is a value calculated for every second period according to the location of the delivery man, which changes as the delivery man moves.

In this case, the first cycle is a cycle for receiving location information from the second terminal 200, and the second cycle is a cycle for determining whether or not a delivery delay for a delivery order is made. The server 300 may be configured to check the distance between the departure point and the current location of the second terminal 200 immediately upon receiving location information from the second terminal 200 . Therefore, in this case, the first cycle and the second cycle may be the same. In addition, the first period and the second period may be automatically changed by the server 300 . For example, the difference between the two times at that time (the first delivery completion expected time and the second delivery expected completion time) is compared with the difference between the two times calculated immediately before, and as a result of the comparison, the difference value calculated immediately before When the difference value increases, the second period may be automatically changed to a shorter period.

Specifically, the server 300 calculates the first delivery completion expected time based on the current location of the second terminal 200 (position at the time the order is completed or the delivery is ready) and the distance between the departure point. 1 Calculate an expected pick-up time, and based on the distance between the departure point (since it corresponds to the current location of the second terminal 200 at the time of pick-up, the pick-up location is the location of the second terminal 200) and the destination. 1 After calculating the expected delivery time, the first expected delivery completion time is calculated by adding the first expected pick-up time and the first expected delivery time.

Thereafter, the server 300 calculates a second pick-up expected time based on the distance between the current location and the departure point of the second terminal every second period until a pickup completion notification for the corresponding delivery order is received from the second terminal 200 . After calculating the second delivery expected time based on the distance between the departure point and the destination, the second delivery expected time is calculated by adding the second pick-up expected time and the second delivery expected time.

On the other hand, when the server 300 receives a pickup completion notification for the corresponding delivery order from the second terminal 200, until the delivery completion notification is received, the server 300 completes the pickup by considering the reception time of the pickup completion notification as the pickup completion time. After confirming the time taken to and calculating the second delivery expected time based on the distance between the departure point and the destination, the pick-up completion time and the second delivery estimated time are added to calculate the second delivery completion expected time.

That is, the time taken by the deliveryman to pick up is estimated and used until the pickup completion notification is received, but the time taken to pick up is checked and used after the pickup completion notification is received.

When the server 300 calculates the first expected pick-up time, the first expected delivery time, the second expected pickup time, and the second expected delivery time, among the means of transportation of the delivery person, the delivery route, the average travel time, road conditions, and climate At least one can be considered.

Thereafter, when determining whether delivery is delayed, the server 300 compares the difference between the first delivery completion expected time and the second delivery completion expected time with a preset time range, and the difference exceeds the preset time range. If so, it is judged that there is a delay in delivery.

In addition, if the difference between the two times is out of the time range, it may mean delivery delay or delivery shortening. However, in the present disclosure, it has been described that a notification (delivery delay notification) is transmitted only when delivery is delayed, but this is not limited.

On the other hand, the delivery delay notification transmitted by the server 300 is information about at least one of the name (name) of the delivery person, contact information, image (delivery person's photo, delivery picture, map, etc.), current location, delivery route, and delivery delay time. information may be included. In this case, the current location of the delivery person and the delivery route are displayed on a map included in the form of an image, so that the customer, seller, or manager can easily visually check. In addition, the delivery delay time may correspond to a difference between the first delivery completion expected time and the second delivery completion expected time calculated above.

Meanwhile, the server 300 transmits the expected delivery information to the first terminal 100 after a delivery order is requested (order completed) by a customer, after a delivery item for the delivery order is ready, or after pickup is completed by a delivery person. can be transmitted, and the transmission time point can be set or changed by the administrator. At this time, the expected delivery information is information on at least one of the delivery person (name, contact information, photo, etc.), delivery item (order date, item name, item type, weight, etc.), origin, destination (shipping location), delivery route, and expected delivery time can include For example, when the server 300 transmits delivery estimate information after an order is completed by a customer or after delivery is ready, the delivery estimate time may be the first delivery completion estimate time, and the server 300 delivers the delivery estimate. When delivery estimate information is transmitted after water is picked up, the estimated delivery time may be a value obtained by adding a time required to complete pickup and a time calculated based on the distance between the departure point and the destination.

Meanwhile, a seller that sells goods and a server 300 that provides an automatic delivery operation control service may be provided separately, so that goods are delivered in addition to the first terminal 100, the second terminal 200, and the server 300. A selling seller server (not shown) may be further included. In this case, when the delivery order is completed by the first terminal 100, the seller server notifies the seller of the delivery order, and when receiving an input from the seller that the delivery according to the delivery order is ready, the server 300 sends the delivery order. request can be sent. Thereafter, the server 300 performs the same operation as described above, but may further include a seller server as a target for transmitting the delivery delay notification.

2 is a diagram illustrating a series of flows in which an automatic delivery operation control service is performed based on an automatic delivery operation control system according to an embodiment of the present disclosure.

Referring to FIG. 2 , when the first terminal 100 performs a delivery order (S101), it transmits a delivery order request to the server 300 (S103).

Pre-registered second terminals including the second terminal 200 transmit location information to the server 300 every first period (S105), and the server 300 receives the delivery order request from the first terminal 100. If so, the location information of the pre-registered second terminals previously received is checked and a delivery person suitable for the delivery order is assigned (S107).

Next, the server 300 generates delivery request information (S109) and transmits the delivery request information to the second terminal 200, which is the terminal of the assigned delivery person (S111).

When delivery request information is received from the server 300, the second terminal 200 checks at least one piece of information about the delivery order through the delivery request information (S113).

Meanwhile, after step S111, the server 300 generates delivery estimate information based on the distance between the origin and/or destination of the delivery order and the second terminal 200 (S115), and converts the generated delivery estimate information to the first It is transmitted to the terminal 100 (S117).

Next, when the location information of the second terminal 200 is received every first period (S119), the server 300 responds to the delivery order through the location of the second terminal 200 that changes according to the movement of the delivery man. It is determined whether delivery is delayed (S121). At this time, whether or not the delivery is delayed is based on the first estimated delivery time (first delivery expected completion time) calculated when generating the estimated delivery information in step S115 and the location of the second terminal 200 confirmed in step S119. After calculating the expected delivery time (the second estimated delivery completion time) through the distance between the second terminal 200 and the departure point and/or destination for the delivery order, the first estimated delivery time and the second expected delivery time can be judged by comparing As a result of the determination, if the difference between the first expected delivery time and the second expected delivery time is out of the preset time range, it is determined that delivery is delayed, and otherwise, it is determined that delivery is not delayed.

At this time, step S121 is repeatedly performed whenever location information is received from the second terminal 200 .

Next, when the delivery person picks up the delivery item for the delivery order at the starting point, the second terminal 200 transmits a pickup completion notification to the server 300 and transmits location information every first cycle thereafter. (S125).

The server 300 determines whether delivery is delayed based on the location information received from the second terminal 200 even after the pickup completion notification is received by the second terminal 200 (S127). At this time, whether or not the delivery is delayed It is judged by the same method as the judgment method of step S121 above.

As a result of the determination, if it is determined that delivery will be delayed, that is, if the difference between the first expected delivery time and the second expected delivery time is out of the preset time range, a delivery delay notification for notifying the delivery delay is sent to the second terminal ( 200) (S129).

In addition, the server 300 may also transmit a delivery delay notification to the first terminal 100 (S131). At this time, the delivery delay notification may be different from the delivery delay notification transmitted to the second terminal 200 in step S129. can That is, if the delivery delay notification transmitted to the second terminal 200 includes at least one piece of information for prompting fast delivery, the first terminal 100 may send at least one piece of information for notifying that delivery is delayed. can include

Steps S125 to S131 described above may be repeatedly performed until a delivery completion notification is received from the second terminal 200 .

On the other hand, the second terminal 200 transmits a delivery completion notification to the server 300 when the delivery of the delivery order to the destination is completed by the delivery man (S133), and the server 300 sends the second terminal 200 When a delivery completion notification is received from ), the delivery completion notification is transmitted to the first terminal 100 . At this time, the delivery completion notification may include at least one piece of information about the delivery order, but may also include an image (eg, a photo) of a delivery completion state.

3 is a diagram showing the configuration of a server for providing an automatic delivery operation control service according to an embodiment of the present disclosure.

Referring to FIG. 3 , a server 300 for providing an automatic delivery operation control service according to an embodiment of the present disclosure may include a communication module 310, a storage module 330, and a control module 350. .

The communication module 310 may include one or more components enabling communication with an external device, and may include, for example, at least one of a wired communication module, a wireless communication module, and a short-distance communication module. to transmit and receive signals.

Here, the wired communication module includes not only various wired communication modules such as a Local Area Network (LAN) module, a Wide Area Network (WAN) module, or a Value Added Network (VAN) module, but also a Universal Serial Bus (USB) module. Serial Bus), High Definition Multimedia Interface (HDMI), Digital Visual Interface (DVI), recommended standard (RS-232), power line communication, or plain old telephone service (POTS).

In addition to the WiFi module and the WiBro module, wireless communication modules include global system for mobile communication (GSM), code division multiple access (CDMA), wideband code division multiple access (WCDMA), and universal mobile telecommunications system (UMTS). ), Time Division Multiple Access (TDMA), Wireless LAN (WLAN), Digital Living Network Alliance (DLNA), Wireless Broadband (WiBro), World Interoperability for Microwave Access (WiMAX), High Speed Downlink Packet Access (HSDPA), HSUPA ( It may include a wireless communication module supporting various wireless communication schemes such as High Speed Uplink Packet Access), Long Term Evolution (LTE), 4G, 5G, and 6G.

The short-range communication module is for short-range communication, and includes Bluetooth (Bluetooth??), RFID (Radio Frequency Identification), infrared data association (IrDA), UWB (Ultra Wideband), ZigBee, NFC (Near Field Communication), Wi-Fi (Wireless-Fidelity), Wi-Fi Direct, and wireless USB (Wireless Universal Serial Bus) technology may be used to support short-distance communication.

The storage module 330 stores data and/or various information supporting various functions of the server 300 . A plurality of application programs (application programs or applications) running in the server 300, data for operation of the server 300, and commands may be stored. At least some of these application programs may be downloaded from an external server through wireless communication. Meanwhile, the application program is stored in at least one memory provided in the storage module 330, installed on the server 300, and operated (or functions) by at least one processor provided in the control module 350. can be driven to do.

Specifically, at least one memory stores at least one machine learning model and at least one process to provide an automated delivery operation control service.

Meanwhile, the at least one memory is a flash memory type, a hard disk type, a multimedia card micro type, or a card type memory (for example, SD or XD memory). , RAM (Random Access Memory, RAM), SRAM (Static Random Access Memory), ROM (Read-Only Memory, ROM), EEPROM (Electrically Erasable Programmable Read-Only Memory), PROM (Programmable Read-Only Memory) magnetic memory, It may include a storage medium of at least one type of a magnetic disk and an optical disk. In addition, the memory may store information temporarily, permanently or semi-permanently, and may be provided in a built-in or removable type.

The control module 350 may include at least one processor, and controls all components in the server 300 to process input or output signals, data, information, etc., or to process commands, algorithms, and the like stored in at least one memory. Various processes may be executed by executing an application program, and appropriate information or functions for providing an automatic delivery operation control service may be provided or processed.

Since the specific operations performed by the control module 350 correspond to all operations of the server 300 previously described based on FIG. 1 , descriptions thereof are omitted in order not to be duplicated.

4 is a diagram illustrating a method for controlling an automatic delivery operation in a server according to an embodiment of the present disclosure.

Referring to FIG. 4 , when a delivery order request is received from the first terminal 100, the server 300 generates and transmits delivery request information to the second terminal 200 to deliver the delivery order ( S210).

Meanwhile, the server 300 receives location information from the second terminal 200 (S220), calculates the distance between the departure point and/or destination and the second terminal 200 based on the delivery order request and location information, and delivers the delivery. By determining whether there is a delay, it is determined whether to transmit a delivery delay notification (S230).

At this time, although step S220 is illustrated as being performed after step S210 for convenience of description, the server 300 receives location information from pre-registered second terminals every first cycle, and is performed even before step S210. It may be, and may be repeatedly performed for every first cycle.

On the other hand, in the above-described embodiment, in order to reflect various variables, when calculating the second expected delivery completion time, both the second pickup expected time and the second delivery expected time were calculated and used for each second cycle, but other In the embodiment, when calculating the second expected delivery completion time, only the second pickup expected time is calculated for every second period before pickup, and after pickup, only the second delivery expected time is calculated and used every second cycle. there is.

5 is a diagram illustrating a specific operation of determining whether a delivery delay for a delivery order in a server according to an embodiment of the present disclosure is a diagram illustrating a specific operation of step S230.

When a delivery order request is received from the first terminal 100, the server 300 checks at least one piece of information about the delivery order based on the delivery order request, confirms the current location of the second terminal 200, and then , Based on the distance between the confirmed current location of the second terminal 200 and the starting point, and the distance between the starting point and the destination, the first delivery completion expected time is calculated (S231).

Next, the server 300 checks the current location of the second terminal 200, which changes as the deliveryman moves, based on the location information of the second terminal 200 received every second period, Second, the terminal 200 calculates a second estimated delivery completion time based on the distance between the current location and the starting point and the distance between the starting point and the destination (S233). However, after the pick-up is completed, when calculating the estimated second delivery completion time, the second terminal 200 checks and uses the time required to complete the pick-up, instead of checking the distance between the current location and the departure point.

Next, the server 300 checks the difference between the first delivery completion expected time and the second delivery completion expected time, and compares the difference value and a preset time range (S235). That is, it is checked whether the difference value is out of a preset time range, and whether delivery is delayed is determined according to the check result.

However, since the server 300 receives location information from pre-registered second terminals every first cycle, steps S233 to S235 are repeatedly performed whenever location information is received from the second terminal 200. It can be.

Meanwhile, the determining operation will be described in detail based on FIGS. 6 to 8 .

6 is a diagram illustrating an example of calculating an expected delivery time based on a distance between any one of a departure point and a destination and a second terminal in a server according to an embodiment of the present disclosure.

When the delivery order request is received, the server 300 assigns a delivery man, confirms the current location (L1) of the delivery man based on the location information received from the second terminal 200, which is the terminal of the delivery man, and then the current location ( L1) and the starting point (pickup location) (L3) are checked to calculate the first pick-up expected time (T1).

Thereafter, the server 300 checks the distance between the departure point and the destination to calculate the first expected delivery time T3, and then calculates the sum of the first expected pick-up time and the first expected delivery time as the expected delivery time.

Meanwhile, since there may be at least one delivery order assigned to the corresponding delivery person, the delivery person may arrive at the starting point and the destination via at least one waypoint.

In this case, the server 300 assigns a delivery person when a delivery order request is received from the first terminal 100, and based on the location information received from the second terminal 200, which is the terminal of the delivery person, the current location of the delivery person ( L1) and at least one waypoint (first waypoint and second waypoint) are identified. After that, the time required to move from the current location (L1) of the delivery person to the first waypoint (L2) (T1-1) and the time required to move from the first waypoint (L2) to the starting point (L3) (T1-2) ) After calculating each, the first pick-up expected time is calculated by adding the two values.

On the other hand, when the server 300 receives a pickup completion notification from the second terminal 200, the time required to move from the departure point L3 to the second waypoint L4 (T3-1) and the second waypoint (L4) After each calculating the time (T3-2) required to move from to the destination (L5), the first estimated delivery time is calculated by adding the two values.

Thereafter, the server 300 calculates a value obtained by adding the first expected pickup time (T1-1 + T1-2) and the first expected delivery time (T3-1 + T3-2) as the expected delivery time.

However, although FIG. 6 shows passing through a first waypoint and a second waypoint as at least one waypoint, this is only for convenience of description and does not limit the number of waypoints.

7 is a diagram illustrating an example of determining whether delivery is delayed during a time period from when an order for a delivery order is completed to before a pick-up completion notification is received by a server according to an embodiment of the present disclosure.

Referring to FIG. 7 , when a delivery order request for a delivery order is received or delivery is ready, the server 300 determines a first pick-up expected time based on the distance between the current location of the second terminal 200 and the departure point. After calculating (S2311) and calculating the first delivery expected time based on the distance between the departure point and the destination (S2312), the first delivery expected time is calculated by adding the first pick-up expected time and the first delivery expected time ( S2313).

Thereafter, the server 300 calculates a second pick-up expected time based on the distance between the current location and the departure point of the second terminal every second period until a pickup completion notification for the corresponding delivery order is received from the second terminal 200 . After calculating (S2314) and calculating the second expected delivery time based on the distance between the departure point and the destination (S2315), the second expected delivery time is calculated by adding the second expected pick-up time and the second expected delivery time ( S2316).

After confirming the difference between the first expected delivery completion time calculated by step S2313 and the second estimated delivery completion time calculated by step S2316 (S2317), as a result of the check, if the difference value is out of the preset time range It is determined that delivery is delayed and a delivery delay notification is transmitted (S2318).

Steps S2314 to S2318 are repeatedly performed until a pickup completion notification is received from the second terminal 200 .

8 is a diagram illustrating an example of determining whether delivery is delayed during a time period from when a server completes pickup for a delivery order to before receiving a delivery completion notification in a server according to an embodiment of the present disclosure.

Referring to FIG. 8 , when the pickup completion notification is received from the second terminal 200 (when the shipment is picked up), the server 300 sets the reception time of the pickup completion notification as the pickup completion time until the pickup is completed. After confirming the required time (S2321) and calculating the second expected delivery time based on the distance between the departure point and the destination (S2322), the pickup completion time and the second delivery estimated time are added to calculate the second delivery expected completion time (S2323).

Next, after checking the difference between the first delivery completion expected time calculated by step S2313 and the second delivery completion expected time calculated by step S2323 (S2324), as a result of the check, the difference value is the preset time If it is out of range, it is determined that delivery is delayed and a delivery delay notification is transmitted (S2325).

9 is a diagram showing an example of calculating an expected delivery time of each delivery person for a delivery order when a delivery delay time is calculated by a server according to an embodiment of the present disclosure, and FIG. It is a diagram showing an example of deliveryman selection criteria preset in the server according to FIG.

The delivery person may perform delivery for a delivery order by using any one of several means of transportation. Therefore, for faster delivery and prediction, consider the characteristics of the means of transportation.

However, FIG. 9 shows the first means of movement (first delivery man), the second means of movement (second delivery man), the third means of movement (third delivery man), and the fourth movement for each of the pre-registered second terminals 200. A case in which the means (fourth delivery person) is registered is shown as an example, and the type and number of means of transportation are not limited.

First, when assigning a delivery man for a delivery order, the server 300 checks the location of each of the first to fourth delivery men, and expects that it will take time to move from the confirmed location to the starting point using each means of transportation. Calculate the time required and the estimated time required to travel from the starting point to the destination. In this case, the two hours may be calculated by reflecting the average moving speed of the corresponding means of transportation, the average delivery time, the current state of the road, the delivery route, and the like. Thereafter, the estimated delivery time (expected first delivery completion time) is calculated by adding the two hours, and the delivery order is assigned to the second delivery man, which is the delivery man capable of delivering the fastest delivery.

That is, even if the location of the delivery person is close to the starting point, the delivery order may be assigned to a delivery person who is located a little far away but can deliver quickly using a fast transportation means.

If there are couriers with the same expected delivery time, the priority is determined based on the courier selection criteria. For example, you can give higher priority to deliveries with higher customer ratings, faster average delivery times, or more deliveries.

Here, the delivery man selection criterion is a criterion for selecting a delivery man for a corresponding delivery order among previously registered delivery men, and as described above, the delivery man's cumulative number of deliveries, average moving speed, average delivery time, means of transportation, It may include at least one of customer ratings and current location. On the other hand, although not shown in FIG. 10, a delivery line may be further included. In addition, other variables that affect delivery can be added or excluded as a deliveryman selection criterion by the administrator's settings.

On the other hand, the server 300 may determine whether delivery is delayed by calculating the second expected delivery completion time in the same way as the method in which the first delivery completion expected time was calculated, even when determining whether delivery is delayed for the delivery order. .

Meanwhile, the disclosed embodiments may be implemented in the form of a recording medium storing instructions executable by a computer. Instructions may be stored in the form of program codes, and when executed by a processor, create program modules to perform operations of the disclosed embodiments. The recording medium may be implemented as a computer-readable recording medium.

Computer-readable recording media include all types of recording media in which instructions that can be decoded by a computer are stored. For example, there may be read only memory (ROM), random access memory (RAM), magnetic tape, magnetic disk, flash memory, optical data storage device, and the like.

As above, the disclosed embodiments have been described with reference to the accompanying drawings. Those skilled in the art to which the present disclosure pertains will understand that the present disclosure may be implemented in a form different from the disclosed embodiments without changing the technical spirit or essential features of the present disclosure. The disclosed embodiments are illustrative and should not be construed as limiting.

10: Automatic delivery operation control system
100: first terminal 200: second terminal
300: server 310: communication module
330: storage module 350: control module

Claims (10)

In the automatic delivery operation control system for providing artificial intelligence-based last mile delivery service,
A first terminal of a customer requesting a delivery order;
A second terminal of a delivery person that transmits location information at each predetermined first cycle upon delivery; and
Transmits delivery request information to the second terminal according to the delivery order request of the first terminal - the delivery request information includes information on at least one of the orderer of the delivery order, the delivery item, the weight, the place of departure and the destination Ham-, when location information is received from the second terminal for every first cycle, delivery delay for every second cycle preset based on the distance between any one of the departure point and the destination corresponding to the delivery order and the second terminal A server for determining whether to send a delivery delay notification by determining whether or not; includes,
The server,
When the delivery person is assigned, an estimated time for completing the first delivery is calculated,
Calculating a second delivery completion expected time for each second period;
When the difference between the first delivery completion expected time and the second delivery completion expected time is out of a preset time range, sending the delivery delay notification to at least one of the first terminal and the second terminal,
The server,
When the difference value is greater than the difference value calculated immediately before, the second period is automatically changed to a shorter period,
The server,
When the delivery order is requested from the first terminal, the delivery order is automatically sent to the second terminal, which is the terminal of the delivery man who will perform the delivery order, among the pre-registered second terminals based on the previously stored deliveryman selection criteria assign,
The pre-stored delivery person selection criteria,
Includes the cumulative number of deliveries, average moving speed, average delivery time, means of transportation, current location, customer rating, and delivery route of each delivery person corresponding to the pre-registered second terminals,
The current location is
It is identified based on the location information of the second terminal received for each first period,
When automatically assigning the delivery order to the second terminal,
The pre-registered second terminals by calculating and summing the expected time required to move from the location of the second terminal at the time of automatic assignment to the starting point and the expected time required to move from the starting point to the destination. The expected delivery time for each is calculated, but the average moving speed of the means of transportation of each delivery person, average delivery time, road status and delivery route are reflected,
When a second terminal having the same expected delivery time exists, a priority is determined based on the delivery man selection criteria and the delivery order is assigned to a delivery man of the second terminal capable of delivering the fastest delivery;
The server,
A delivery delay notification is transmitted to the first terminal and the second terminal, respectively, the delivery delay notification transmitted to the first terminal includes at least one piece of information for notifying that delivery is delayed, and the second terminal The delivery delay notification sent to includes at least one piece of information to prompt fast delivery,
The server,
When the delivery person is assigned, a first expected pick-up time is calculated based on the distance between the second terminal and the starting point, a first expected delivery time is calculated based on the distance between the starting point and the destination, and the first The expected pick-up time and the first expected delivery time are combined to calculate the first expected delivery completion time,
For each second period, a second expected pick-up time is calculated based on the distance between the second terminal and the starting point, a second expected delivery time is calculated based on the distance between the starting point and the destination, and the second expected pick-up time is calculated. Time and the second delivery expected time are added to calculate the second delivery completion expected time,
When calculating the second expected delivery completion time, only the second expected pick-up time is calculated for each second period before the pickup completion notification for the delivery order is received, and the pickup completion notification for the delivery order is received. Characterized in that only the second expected delivery time is calculated for each second period after
Automatic delivery operation control system.
delete delete delete According to claim 1,
The server,
When the pickup completion notification for the delivery order is received, the reception time of the pickup completion notification is determined as the pickup completion time, the second expected delivery time is calculated based on the distance between the departure point and the destination, and the pickup completion The time and the second delivery expected time are added together to calculate the second delivery completion expected time,
Characterized in that the current location of the second terminal is confirmed based on location information at the time of calculation,
Automatic delivery operation control system.
According to claim 1,
The delivery delay notification,
Includes information on at least one of the name, contact information, image, current location, delivery route, and delivery delay time for the delivery person,
Characterized in that the delivery delay time corresponds to a difference between the first delivery completion expected time and the second delivery completion expected time,
Automatic delivery operation control system.
delete According to claim 1,
The server,
After assigning the delivery person, sending delivery prediction information to the first terminal,
The above delivery estimate information,
Characterized in that it includes information on at least one of the delivery person, delivery item, delivery destination, departure point, delivery route, and estimated time for completion of the first delivery,
Automatic delivery operation control system.
delete In the automatic delivery operation control method for last mile delivery based on artificial intelligence, performed by a system including a first terminal of a customer, a second terminal of a delivery man, and a server,
When the server requests a delivery order from the first terminal, the server sends the delivery order to the second terminal, which is the terminal of the delivery man who will perform the delivery order, among the pre-registered second terminals based on the pre-stored deliveryman selection criteria automatic assignment;
transmitting, by the server, delivery request information to the second terminal, wherein the delivery request information includes information on at least one of an orderer of the delivery order, a delivery item, a place of departure, and a destination; and
When the server receives location information from the second terminal every first period, delivery delay every second period preset based on the distance between the second terminal and any one of the departure point and the destination corresponding to the delivery order Determining whether or not to transmit a delivery delay notification by determining whether or not; includes,
The step of determining whether to transmit the delivery delay notification,
When the delivery person is assigned, an estimated time for completing the first delivery is calculated,
Calculating a second delivery completion expected time for each second period;
When the difference between the first delivery completion expected time and the second delivery completion expected time is out of a preset time range, sending the delivery delay notification to at least one of the first terminal and the second terminal,
When the difference value is greater than the difference value calculated immediately before, the second period is automatically changed to a shorter period,
The pre-stored delivery person selection criteria,
Includes the cumulative number of deliveries, average moving speed, average delivery time, means of transportation, current location, customer rating, and delivery route of each delivery person corresponding to the pre-registered second terminals,
The current location is
It is identified based on the location information of the second terminal received for each first period,
When automatically assigning the delivery order to the second terminal,
The pre-registered second terminals by calculating and summing the expected time required to move from the location of the second terminal at the time of automatic assignment to the starting point and the expected time required to move from the starting point to the destination. The expected delivery time for each is calculated, but the average moving speed of the means of transportation of each delivery person, average delivery time, road status and delivery route are reflected,
When a second terminal having the same expected delivery time exists, a priority is determined based on the delivery man selection criteria, and the delivery order is assigned to a delivery man of the second terminal capable of delivering the fastest delivery;
When the delivery delay notification is transmitted, the delivery delay notification is transmitted to the first terminal and the second terminal, respectively, and the delivery delay notification transmitted to the first terminal is at least one for notifying that delivery is delayed. information, and the delivery delay notification transmitted to the second terminal includes at least one piece of information for prompting fast delivery;
The step of determining whether to transmit the delivery delay notification,
When the delivery person is assigned, a first expected pick-up time is calculated based on the distance between the second terminal and the starting point, a first expected delivery time is calculated based on the distance between the starting point and the destination, and the first The expected pick-up time and the first expected delivery time are combined to calculate the first expected delivery completion time,
For each second period, a second expected pick-up time is calculated based on the distance between the second terminal and the starting point, a second expected delivery time is calculated based on the distance between the starting point and the destination, and the second expected pick-up time is calculated. Time and the second delivery expected time are added to calculate the second delivery completion expected time,
When calculating the second expected delivery completion time, only the second expected pick-up time is calculated for each second period before the pickup completion notification for the delivery order is received, and the pickup completion notification for the delivery order is received. Characterized in that only the second expected delivery time is calculated for each second period after
How to control the operation of automatic delivery.

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