KR102333191B1 - Apparatus and method for guiding application of public-support service based on Role-playing - Google Patents

Abstract

A role-playing-based public support service application guide apparatus and method are disclosed. The role-playing-based public support service application guide method includes the steps of receiving an application request for public support service from the user, calculating support data for the user according to the application request, and applying for public support service using the calculated support data The steps of calculating the user's performance procedure for and calculating the application execution status, outputting the calculated application execution status, and providing feedback to the user.

Description

Apparatus and method for guiding application of public-support service based on Role-playing}

The present invention relates to a role-playing-based public support service application guide apparatus and method.

There are various government-supported projects, and they are supported differently depending on the target, and it is possible to check and apply through various Internet sites. For example, the Small and Medium Venture Business Corporation website introduces government support projects for SMEs and guides the direction of financial support for SMEs. In addition, you can check government-supported projects in the company yard or startup net.

In order to apply for such a government-supported project, first, an applicant must search for and find a government-supported project that is suitable for them and fill out an application form on the Internet site that introduces the government-supported project. At this time, in order to receive an examination to be selected as a beneficiary of the government-supported project for which the applicant has applied, the applicant must fill out in person or submit various supporting documents issued by various organizations online and offline.

As such, applying for government support projects can be a very cumbersome and difficult task for individual applicants. In other words, the applicant should be fully familiar with the application method and follow the application process, but may delay the application due to omission of supporting documents or make mistakes such as incorrect information in the application form, or may not be selected as a beneficiary because the application is not completed properly.

Republic of Korea Patent Publication No. 10-0618169 (2006.08.23)

An object of the present invention is to provide a role-playing-based public support service application guide apparatus and method for guiding an application procedure to a user who applies for public support services using a role-playing method.

According to an aspect of the present invention, a role-playing-based public support service application guide method performed by a public support service application guide device is disclosed.

The role-playing-based public support service application guide method according to an embodiment of the present invention includes the steps of receiving an application request for a public support service from a user, calculating support data for the user according to the application request, the calculation Calculating the user's execution procedure for applying for the public support service using the obtained support data, performing a guide for applying for the public support service for each execution step of the performing procedure according to the calculated execution procedure; and calculating the user's application execution status by tracking the contents of the user according to the execution of the guide, and outputting the calculated application execution status to feed back to the user.

The application request includes user information, but the user information includes age, occupation, region, income, marriage type, residence type, family type, and disability.

Calculating the support data may include encoding support data stored in a public support service database, encoding the user information, and storing the encoded support data in a support code database and a user code database, respectively, the coded support data and the coded user Extracting the same support data code as the user information code through code comparison of information, extracting support data corresponding to the extracted support data code from the public support service database, and outputting the extracted support data from the user and receiving selected support data of the public support service desired by the user.

The execution procedure consists of at least one step according to the execution space.

The step of performing the guide includes providing samples and guide information through a screen to guide the preparation of documents for the public support service application.

The step of providing the sample and preparation guide information includes outputting a document form for the public support service application and a floating button for requesting preparation guide information to the screen, and when the floating button is clicked, the document form is displayed A step of blur processing, outputting a screen overlapping the example of each item, the guide request icon and the guide end button, and when the guide request icon is clicked, outputting a video or audio explaining the method of writing the item includes steps.

The role-playing-based public support service application guide method further includes analyzing the success rate of each public support service by calculating the matching degree of the coded support data and coded user information stored in the support code database and the user code database, respectively do.

According to another aspect of the present invention, a role-playing-based public support service application guide device is disclosed.

A role-playing-based public support service application guide apparatus according to an embodiment of the present invention includes a memory for storing instructions and a processor for executing the instructions, wherein the instruction receives an application request for a public support service from a user step, calculating support data for the user according to the application request, calculating the user's performing procedure for applying for the public support service using the calculated support data, according to the calculated performing procedure Performing a guide for public support service application for each execution step of the performing procedure and calculating the user's application execution status by tracking the user's writing according to the execution of the guide, and calculating the calculated application execution status Performs a public support service application guide method including the step of outputting the feedback to the user.

A role-playing-based public support service application guide apparatus and method according to an embodiment of the present invention, by guiding the application procedure to a user who applies for a public support service using a role-playing method, increases the accessibility of the public support service to the user, It can ensure that the goals of public support services are effectively achieved.

1 is a flowchart illustrating a role-playing-based public support service application guide method performed by a role-playing-based public support service application guide apparatus according to an embodiment of the present invention.
Figure 2 is a view for explaining the role-playing-based public support service application guide method according to the embodiment of the present invention of Figure 1;
3 is a diagram schematically illustrating the configuration of a role-playing-based public support service application guide device according to an embodiment of the present invention.

As used herein, the singular expression includes the plural expression unless the context clearly dictates otherwise. In this specification, terms such as “consisting of” or “comprising” should not be construed as necessarily including all of the various components or various steps described in the specification, some of which components or some steps are It should be construed that it may not include, or may further include additional components or steps. In addition, terms such as "...unit" and "module" described in the specification mean a unit that processes at least one function or operation, which may be implemented as hardware or software, or a combination of hardware and software. .

Hereinafter, various embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a flowchart illustrating a role-playing-based public support service application guide method performed by a role-playing-based public support service application guide apparatus according to an embodiment of the present invention, and FIG. 2 is a roll according to the embodiment of the present invention of FIG. It is a drawing to explain how to guide the application for a playing-based public support service. Hereinafter, with reference to FIG. 1 , a role-playing-based public support service application guide method according to an embodiment of the present invention will be described, with reference to FIG. 2 .

In step S110, the public support service application guide device receives an application request for the public support service from the user. Here, the application request includes user information, and the user information may include age, occupation, region, income, marriage type, residence type, family type, disability, and the like.

In step S120, the public support service application guide device calculates support data for the user by using the input user information.

First, the public support service application guide device may code the support data stored in the public support service database, encode the input user information, and store it in the support code database and the user code database, respectively. Here, the public support service database may be a database of a public institution server storing information on various public support services.

For example, the coded support data may be represented as shown in the table below.

classification No. A B C D E F G H I J K code * 00 000 000 00 0 0 0 0 0000/00/00 (*~****) 0

Here, A is the age, B is the occupation, coded as a 3-digit Korean standard job classification, C is the region, coded by the Korean phone number area code, D is the income, coded according to the Korean tax base section, E is the marriage type, F is the residence type, G is the family type, H is the disability status, I is the expiration date, J is the condition, overlapping Nos are listed and coded, and K is the priority. Priorities may be coded as 0 to 3, and 0 to 3 may mean unconsidered, urgent, highest priority, and equal priority, respectively.

And, the coded user information can be represented as shown in the table below.

classification A B C D E F G H code 00 000 000 00 0 0 0 0

Here, A is the age, B is the occupation, coded as a 3-digit Korean standard job classification, C is the region, coded by the Korean phone number area code, D is the income, coded according to the Korean tax base section, E is the marriage type, F is the residence type, G is the family type, and H is the disability.

And, the public support service application guide device extracts the same support data code as the user information code through the code comparison of the coded support data and user information stored in the support code database and the user code database, and corresponds to the extracted support data code. Support data is extracted from public support service database. In this case, the public support service application guide device may output the support data extracted from the public support service database, and the user may select the support data of the public support service desired by the user.

For example, the application data may include an application number, a major category, a sub-category, a policy name, an organization name, an application form, an application content, a support target, a procedure, a receiving organization, an inquiry point, conditions, and the like.

In step S130, the public support service application guide device calculates the user's procedure for applying for the public support service by using the calculated support data.

For example, the execution procedure for applying for public support services may consist of at least one step according to the execution space. In other words, assuming that, in order to apply for a specific public support service, you need to fill out the documents online at Civil 24 Hours, log in to the Small and Medium Business Administration website, and submit the documents to the nearest community center, the procedure is 3 according to the 3 execution spaces. step can be set.

In step S140, the public support service application guide device performs a guide for the public support service application for each execution step of the execution procedure according to the calculated execution procedure.

For example, as shown in FIG. 2 , the public support service application guide device may provide a sample and preparation guide information through a screen to guide the preparation of documents for public support service application.

That is, referring to FIG. 2 , the public support service application guide device first outputs the document form 10 for the corresponding public support service application on the screen, and a floating button 11 for requesting the writing guide information in the upper right corner of the screen. ) can be printed together with the document form (10). And, when the floating button 11 is clicked, the public support service application guide device blurs the pre-printed document form 10, and provides an example of writing by item 21, a guide request icon 22, and a guide A screen overlapping the end button 24 may be output. Here, when the guide request icon 22 is clicked, a video or voice 23 explaining a method of writing a corresponding item may be called and output. And, when the guide end button 24 is clicked, it may return to the previous screen, the document form 10 output screen. At this time, in the document form 10, the contents written so far may be described.

In step S150, the public support service application guide device calculates the user's application execution status by tracking the user's writing according to the execution of the guide for each execution step, and outputs the calculated application execution status to feed back to the user.

For example, the public support service application guide device can calculate whether the execution procedure is completed, whether each execution step is completed, and the progress of writing of the incomplete execution phase. Through this feedback, the user can check how far he has performed and can inspire the will to execute.

In step S160, the public support service application guide device analyzes the success rate of each public support service by calculating the matching degree of the coded support data and coded user information stored in the support code database and the user code database, respectively.

For example, the public support service application guide device may calculate the matching degree of all user information for each public support service, and analyze the public support service in which the calculated matching degree is equal to or greater than a preset reference value as having a high success rate.

3 is a diagram schematically illustrating the configuration of a role-playing-based public support service application guide apparatus according to an embodiment of the present invention.

Referring to FIG. 3 , the role-playing-based public support service application guide apparatus according to an embodiment of the present invention includes a processor 310 , a memory 320 , a communication unit 330 , and an interface unit 340 .

The processor 310 may be a CPU or a semiconductor device that executes processing instructions stored in the memory 320 .

Memory 320 may include various types of volatile or non-volatile storage media. For example, the memory 320 may include ROM, RAM, or the like.

For example, the memory 320 may store instructions for performing the role-playing-based public support service application guide method according to an embodiment of the present invention.

The communication unit 330 is a means for transmitting and receiving data with other devices through a communication network.

The interface unit 340 may include a network interface and a user interface for accessing a network.

On the other hand, the components of the above-described embodiment can be easily grasped from a process point of view. That is, each component may be identified as a respective process. In addition, the process of the above-described embodiment can be easily understood from the point of view of the components of the apparatus.

In addition, the technical contents described above may be implemented in the form of program instructions that can be executed through various computer means and recorded in a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, etc. alone or in combination. The program instructions recorded on the medium may be specially designed and configured for the embodiments, or may be known and available to those skilled in the art of computer software. Examples of the computer-readable recording medium include magnetic media such as hard disks, floppy disks and magnetic tapes, optical media such as CD-ROMs and DVDs, and magnetic such as floppy disks. - includes magneto-optical media, and hardware devices specially configured to store and carry out program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine language codes such as those generated by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. A hardware device may be configured to operate as one or more software modules to perform the operations of the embodiments, and vice versa.

The above-described embodiments of the present invention are disclosed for purposes of illustration, and various modifications, changes, and additions will be possible within the spirit and scope of the present invention by those skilled in the art having ordinary knowledge of the present invention, and such modifications, changes and additions should be regarded as belonging to the following claims.

310: processor
320: memory
330: communication unit
340: interface unit

Claims (8)

In the role-playing-based public support service application guide method performed by the public support service application guide device,
receiving an application request including user information for a public support service from a user;
encoding support data stored in a public support service database, encoding the user information, and storing the encoded support data in a support code database and a user code database, respectively, to calculate support data for the user according to the application request;
extracting a support data code identical to a user information code through code comparison between the coded support data and the coded user information, and extracting support data corresponding to the extracted support data code from the public support service database;
outputting the extracted support data and receiving, from the user, support data of the public support service desired by the user;
calculating the user's procedure for applying for the public support service by using the selected support data;
performing a guide by providing a sample and preparation guide information through a screen to guide the preparation of documents for public support service application for each execution step of the execution procedure according to the calculated execution procedure;
calculating the user's application execution status by tracking the contents of the user according to the execution of the guide, and outputting the calculated application execution status to feed back to the user; and
Comprising the step of analyzing the success rate of each public support service by calculating the matching degree of the coded support data and the coded user information,
The step of performing the guide is,
outputting on the screen a floating button for requesting information on a document form and preparation guide for the public support service application;
when the floating button is clicked, blurring the document form, and outputting a screen overlapping each item example, a guide request icon, and a guide end button;
when the guide request icon is clicked, outputting a video or audio explaining a method of creating a corresponding item; and
When the information end button is clicked, outputting a document form output screen in which the contents written so far are written;
The application execution status includes whether the execution procedure has been completed, whether each execution stage has been completed, and the preparation progress of the incomplete execution stage,
The user information includes age, occupation, region, income, marriage type, residence type, family type and disability,
The support data is a role-playing-based public support service application guide method, characterized in that it includes a support number, major category, sub-category, policy name, organization name, support type, support content, support target, procedure, receiving organization, inquiry and conditions.
delete delete delete delete delete delete In the role-playing-based public support service application guide device,
memory to store instructions; and
A processor that executes the instructions,
The command is
receiving an application request including user information for a public support service from a user;
encoding support data stored in a public support service database, encoding the user information, and storing the encoded support data in a support code database and a user code database, respectively, to calculate support data for the user according to the application request;
extracting a support data code identical to a user information code through code comparison between the coded support data and the coded user information, and extracting support data corresponding to the extracted support data code from the public support service database;
outputting the extracted support data and receiving, from the user, support data of the public support service desired by the user;
calculating the user's procedure for applying for the public support service by using the selected support data;
performing a guide by providing a sample and preparation guide information through a screen to guide the preparation of documents for public support service application for each execution step of the execution procedure according to the calculated execution procedure;
calculating the user's application execution status by tracking the contents of the user according to the execution of the guide, and outputting the calculated application execution status to feed back to the user; and
Performing a public support service application guide method comprising the step of analyzing the success rate of each public support service by calculating the matching degree of the coded support data and the coded user information,
The step of performing the guide is,
outputting on the screen a floating button for requesting information on a document form and preparation guide for the public support service application;
when the floating button is clicked, blurring the document form, and outputting a screen overlapping each item example, a guide request icon, and a guide end button;
when the guide request icon is clicked, outputting a video or audio explaining a method of creating a corresponding item; and
When the information end button is clicked, outputting a document form output screen in which the contents written so far are written;
The application execution status includes whether the execution procedure has been completed, whether each execution stage has been completed, and the preparation progress of the incomplete execution stage,
The user information includes age, occupation, region, income, marriage type, residence type, family type and disability,
The support data is a role-playing-based public support service application guide device, characterized in that it includes a support number, major category, sub-category, policy name, organization name, support type, support content, support target, procedure, receiving organization, contact information and conditions.

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