KR102323584B1 - Vehicle comparison estimate business support system - Google Patents

Abstract

The present invention provides a system for supporting a vehicle comparison estimate business, which supports businesses of a salesperson as a member, provides a vehicle comparison estimate according to information on a client who intends to take over a vehicle, mediates in client evaluation to enable the client to take over the vehicle in a one-stop process. The system for supporting a vehicle comparison estimate business, which supports businesses of a salesperson as a member, provides a vehicle comparison estimate according to information on a client who intends to take over a vehicle, mediates in client evaluation to enable the client to take over the vehicle in a one-stop process according to the present invention comprises: an interlinking unit communicating with an affiliate company which provides vehicle rental information, sale information, and financial information to search for and receive information necessary for vehicle takeover; a member database where salesperson information is stored; a client information input unit receiving inputted information on the client; a comparison estimate unit using an artificial intelligence algorithm to generate a vehicle comparison estimate with the information searched for and received through the interlinking unit according to the client information; an evaluation mediation unit selecting an affiliate company which will provide financial support to the vehicle selected by the comparison estimate unit and interworking with the corresponding affiliate company to mediate in the financial evaluation of the client; a vehicle takeover processing unit reflecting the client information, the vehicle comparison estimate, and the financial evaluation to select an affiliate company which presents an optimal condition for vehicle takeover and process the vehicle takeover; and a business support unit upgrading the business information on the salesperson to the member database and searching for the member database to provide the business information.

Description

Vehicle comparison estimate business support system {Vehicle comparison estimate business support system}

The present invention relates to a vehicle comparison estimate service support system, and more specifically, supports the work of a salesperson who is a member, provides a vehicle comparison estimate according to the information of a customer who wants to take over a vehicle, and mediates a customer examination to provide a one-stop service It is about a vehicle comparison estimate service support system that enables customers to take over vehicles.

In the conventional vehicle estimation method, a customer who wants to purchase a vehicle tells a salesperson of a vehicle sales company the desired vehicle type and options, and the salesperson provides a vehicle estimate accordingly.

Therefore, there was a problem in that it was difficult for consumers who want to understand the price information for various car models and options to easily access all the information.

In addition, a method of accumulating information necessary for calculating a vehicle estimate in a server using a communication network such as the Internet, and calculating and providing an estimate for a vehicle desired by the consumer according to the demands of the consumer computers connected to the communication network is proposed, In most of these vehicle purchase information provision methods, when a buyer accesses a website and enters information or purchase conditions for a vehicle to be traded, the results corresponding to the search conditions are extracted and simply listed and provided.

In addition, there is a problem in that it is difficult for a buyer to select an optimal vehicle acquisition condition because it is impossible for a buyer to compare various purchase conditions such as lump sum payment, installment payment, lease or rental.

Republic of Korea Patent No. 10-2085507 (Vehicle Purchase Comparison Estimate Provision System)

The present invention supports the business of a salesperson who is a member, provides a vehicle comparison estimate according to the information of a customer who wants to acquire a vehicle, and mediates a customer evaluation to enable a one-stop vehicle acquisition by a customer. The purpose is to provide a system.

Another object of the present invention is to classify sub-information included in customer information by grade and assign a weight to provide an optimal vehicle comparison estimate to the customer in consideration of the grade score and weight.

Another object of the present invention is to provide performance information to the salesperson by analyzing the business information of the salesperson using big data, to identify the salesperson's sales style, and to generate and provide a sales strategy suitable for the sales style. .

The present invention supports the business of a salesperson who is a member, provides a vehicle comparison estimate according to the information of a customer who wants to acquire a vehicle, and mediates a customer evaluation to enable a one-stop vehicle acquisition by a customer. A system comprising: an interlocking unit that communicates with affiliates that provide vehicle rental information, sales information, and financial information to inquire and receive information required for vehicle acquisition; and a member database storing the salesperson information; and the customer A customer information input unit that receives information; and a comparison estimator that generates a vehicle comparison estimate using an artificial intelligence algorithm based on the information retrieved and received through the linkage unit according to the customer information; and finance for the vehicle selected in the comparison estimator A review intermediary unit that selects an affiliate to support and intermediaries the customer's financial examination in conjunction with the affiliate; and an affiliate that proposes optimal vehicle acquisition conditions by applying the customer information, the vehicle comparison estimate, and the financial examination a vehicle acceptance processing unit that selects and processes vehicle acceptance; and a business support unit for upgrading the business information of the salesperson to the member database, and providing the business information by searching the member database.

Here, the affiliate may be any one or more of a vehicle leasing company, a vehicle rental company, a vehicle sales company, and a vehicle loan support financial company.

Here, the customer information includes the customer's age, gender, income level, family composition, residential area, occupation, and previously purchased vehicle information, and the artificial intelligence algorithm provides a rating score for each information included in the customer information. Calculate and weight each, and select the recommended vehicle in the order of the highest correction score considering the rating score and the weight to generate the vehicle comparison estimate, or select the recommended vehicle using the combination of the correction score and select the vehicle comparison estimate It may be characterized by generating

Here, the artificial intelligence algorithm may analyze the business information of the salesperson to determine the sales style of the salesperson, and generate the vehicle comparison estimate in consideration of the sales style.

Here, the business information may include customer information of the salesperson, sales vehicle information, current month's fee, next month's fee, and usage affiliate information.

Here, the business support unit may be characterized in that the business information is analyzed using big data to identify the sales style of the salesperson, and to generate and provide a sales strategy suitable for the sales style.

According to the present invention, there is an effect that one-stop vehicle acquisition can be performed by selecting an affiliate that offers optimal vehicle acquisition conditions according to customer information.

The present invention has the effect of being able to perform the takeover process by selecting an affiliate that presents optimal conditions for taking over by generating an optimal vehicle comparison estimate for the vehicle requested by the customer by in-depth analysis of the customer's information.

The present invention has the effect of being able to provide performance information to the salesperson by analyzing the business information of the salesperson through artificial intelligence.

1 is a view for explaining the operation of the vehicle comparison estimate service support system of the present invention as an embodiment of the present invention.
Figure 2 is a diagram showing the configuration of the vehicle comparison estimate service support system of the present invention as an embodiment of the present invention.
3 is a diagram illustrating a method of generating a vehicle comparison estimate by applying a weight to customer information according to an embodiment of the present invention.
4 is a diagram illustrating a method of performing optimal vehicle acceptance processing through the vehicle comparison estimate service support system of the present invention as an embodiment of the present invention.

Advantages and features of the present invention, and a method for achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings.

However, the present invention is not limited to the embodiments disclosed below, but will be implemented in various different forms.

In the present specification, the present embodiment is provided to complete the disclosure of the present invention, and to fully inform those of ordinary skill in the art to which the present invention pertains to the scope of the invention.

And the invention is only defined by the scope of the claims.

Thus, in some embodiments, well-known components, well-known operations, and well-known techniques have not been specifically described to avoid obscuring the present invention.

In addition, throughout the specification, like reference numerals refer to like elements, and terms used (referred to) in this specification are for describing embodiments and not limiting the present invention.

In this specification, the singular also includes the plural unless specifically stated otherwise in the phrase, and elements and operations referred to as 'comprising (or having)' do not exclude the presence or addition of one or more other elements and operations. .

Unless otherwise defined, all terms (including technical and scientific terms) used herein may be used with the meaning commonly understood by those of ordinary skill in the art to which the present invention belongs.

Also, terms defined in commonly used dictionary are not to be interpreted ideally or excessively unless defined.

Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings.

1 is a view for explaining the operation of the vehicle comparison estimate service support system of the present invention as an embodiment of the present invention.

The vehicle comparison estimate service support system 100 of the present invention supports the work of the salesperson 10 who is a member, and generates and provides a vehicle comparison estimate according to the information of the customer 20 who wants to take over the vehicle. In addition, the customer's vehicle acquisition is processed one-stop by interworking with the affiliates 200, 300, and 400 for customer screening.

For example, the vehicle comparison estimate service support system 100 of the present invention receives the customer information of the vehicle salesperson 10 who has joined as a member, and the rental company 200, the leasing company 300, the financial company 400, etc. Salesperson (10) who is a member by linking with an affiliate that provides the same vehicle rental, leasing, sales and vehicle finance service and creating a vehicle comparison quote including vehicle rental, leasing, sales and vehicle finance service information provided by the affiliate (10) provide to

Here, the vehicle comparison estimate includes, like a car insurance comparison estimate service, an affiliate that provides the cheapest monthly payment among affiliates that provide a vehicle providing service on the market.

In addition, the vehicle comparison estimate service support system 100 of the present invention not only simply checks the low vehicle cost, but also the total payment (monthly payment * number of months + By calculating the acquisition amount (residual value)), it is possible to provide a business support service so that the salesperson 10 can conveniently conduct business.

In addition, the vehicle comparison estimate service support system 100 of the present invention includes a list of vehicles that can be shipped immediately, such as vehicle information pre-purchased from the affiliates 200, 300, and 400, and vehicles that have been rejected for delivery, and each salesperson 10 and 1 By assigning a manager or business support manager module to 1:1, you can create a vehicle comparison quote tailored to the salesperson's customer and select the cheapest affiliate to mediate the customer's review.

In addition, the vehicle comparison estimate service support system 100 of the present invention determines whether the customer can purchase, rent, or lease a vehicle according to the customer examination result, and if the examination is approved, the vehicle is taken over until ordering / funding (vehicle purchase) / delivery The process can be carried out one-stop.

In addition, the vehicle comparison estimate business support system 100 of the present invention stores and analyzes the business information of the salesperson 10 who is a member, provides business information including performance information, and analyzes the stored business information using big data. Thus, it is possible to create and provide a sales strategy suitable for the work style of the salesperson 10 .

Here, the business information includes the details of calculating the customer’s vehicle estimate, the list of customers who have completed delivery, information on the vehicles sold, and the commission that the salesperson 10 will receive in the current month based on the delivery standard, and the expected commission to be received in the next month. includes

In addition, the vehicle comparison estimate service support system 100 of the present invention calculates a rating score for each information included in the customer information, as well as a vehicle comparison estimate including only inexpensive vehicle acquisition information according to customer information, and assigns weights to each It is also possible to generate a vehicle comparison estimate suitable for the recommended vehicle by selecting the recommended vehicles in the order of the highest correction score considering the score and the weight.

For example, the rating score is calculated for each information included in the customer's age, gender, income level, family composition, occupation, etc., and each weight is given to select the recommended vehicle in the order of the highest correction score considering the rating score and weight. A vehicle comparison estimate can be generated by selection, and a vehicle comparison estimate can be generated by selecting the recommended vehicle that the customer can take over in the most rational way by using the combination of correction scores.

Here, the weight can be determined by the customer 20 by itself, and the vehicle comparison estimate service support system 100 can determine it through an artificial intelligence algorithm using the result of analyzing the business information of the salesperson 10 who is a member as big data. may be

Figure 2 is a diagram showing the configuration of the vehicle comparison estimate service support system of the present invention as an embodiment of the present invention.

The vehicle comparison estimate service support system 100 of the present invention includes the linkage unit 110, the member database 120, the customer information input unit 130, the comparison estimate unit 140, the examination intermediary unit 150, the vehicle acceptance processing unit ( 160 ) and a business support unit 170 .

The linkage unit 110 communicates with the affiliates 200 , 300 , 400 that provide vehicle rental information, sales information, and financial information to inquire and receive information required for vehicle acquisition.

Here, the affiliates 200, 300, and 400 are a rental company 200 performing vehicle rental business, a leasing company 300 performing vehicle leasing business, a finance company 400 providing vehicle financial services, and vehicle sales business. means the vehicle manufacturer, etc.

The member database 120 stores information of the salesperson 10 who is a member of the vehicle comparison estimate service support system 100 of the present invention, and business information according to the business result of the salesperson 10 is additionally stored. .

Here, the business information of the salesperson 10 includes customer information, sales vehicle information, and major partner information of the salesperson, and also includes information on current month fees and next month fees according to business performance.

The customer information input unit 130 performs an operation of receiving customer information, and the customer information may be written and input by the customer 20 by himself or by the salesperson 10 by the salesperson 10 .

Here, the customer information includes the customer's age, gender, income level, family composition, residential area, occupation, previously purchased vehicle information, and the like.

The comparison estimate unit 140 generates a vehicle comparison estimate using an artificial intelligence algorithm based on the information inquired and received through the linkage unit 110 according to the input customer information.

Here, the artificial intelligence algorithm of the comparison estimator 140 calculates a rating score for each information included in the customer information, as well as a vehicle comparison estimate including only cheap vehicle acquisition information according to customer information, and assigns weights to each of the ratings. A vehicle comparison estimate may be generated by selecting a recommended vehicle in the order of the highest correction score considering the score and weight, or a vehicle comparison estimate may be generated by selecting a recommended vehicle using a combination of correction scores.

Here, the vehicle comparison estimate may include a plurality of pieces of recommended vehicle information according to the correction score.

In addition, the artificial intelligence algorithm may analyze the business information of the salesperson to determine the sales style of the salesperson 10 and generate a vehicle comparison estimate in consideration of the sales style.

For example, when the salesperson 10 mainly sells the vehicle of the rental company, first, the vehicle comparison estimate is generated based on the vehicle of the rental company. This is because, according to the sales style of the salesperson, when dealing with the vehicle of the partner that deals mainly with the vehicle, the vehicle can be provided to the customer on better conditions than the vehicle of the other partner, and it is advantageous for the salesperson's performance.

In addition, the artificial intelligence algorithm reflects the customer's financial examination result of the examination intermediary unit 150 to create a new optimal vehicle comparison estimate for the customer's expected age, expected family composition, expected position, and expected income level until the vehicle installment period. can create This is because, once purchased, a vehicle is used for a long period of time, so it is not best to simply purchase a vehicle that meets the customer's current requirements, but it is best to use a vehicle that meets the customer's requirements during the period of vehicle use.

The review intermediary unit 150 selects an affiliate that provides financial support for the vehicle selected by the comparison estimate unit 140 and intermediaries the financial examination of the customer 20 by interworking with the relevant affiliate.

Here, the affiliate mainly refers to a financial company 400 that provides a vehicle loan service, but may also be a rental company 200, a leasing company 300, and a vehicle manufacturer/seller that support vehicle loan service by itself. have.

The vehicle acceptance processing unit 160 performs a function of processing all matters necessary for vehicle acquisition by selecting an affiliate that presents optimal vehicle acquisition conditions for the vehicle by applying the customer information, the generated vehicle comparison estimate, and the financial examination result. do.

That is, the vehicle acceptance processing unit 160 selects an affiliate that provides the cheapest acquisition amount for the recommended vehicle for the recommended vehicle included in the vehicle comparison estimate and performs the contract and acquisition-related process, or It is possible to receive respective examination results from a plurality of affiliates for each of the plurality of recommended vehicles, select an affiliate that offers optimal vehicle acquisition conditions from among them, and perform contract and acquisition-related processes.

Here, the optimal vehicle acquisition condition does not simply mean a low vehicle price, but means a vehicle acquisition condition that takes into account not only the current customer situation but also the customer's future matters by predicting the customer's future matters.

For example, if the customer's income or credit is expected to rise within the installment period, select an affiliate that has passed the screening result for a recommended vehicle with better vehicle grade or option, even if the acquisition cost is a little high, from among the recommended vehicles. In the event that the acquisition-related process is performed or the customer's family composition is expected to change, the contract and acquisition-related process may be performed by selecting an affiliate that has passed the screening result for a vehicle suitable for the changing number of people.

In addition, the optimal vehicle takeover condition may mean a vehicle takeover condition in consideration of a future condition of a vehicle as well as a current vehicle condition by predicting a change in vehicle information.

For example, if the generation of a vehicle is expected to be replaced, changes in vehicle maintenance costs (changes in vehicle fuel prices, changes in vehicle taxes, changes in insurance premiums, expected repair costs, etc.) and expected used car prices are reflected Although the installment amount is a little more expensive, considering the maintenance cost and the residual value of the vehicle, you can select an affiliate that has passed the examination result for the most favorable vehicle to the customer and carry out the contract and acquisition-related processes.

The business support unit 170 upgrades the business information of the salesperson 10 to the member database 120 , searches the member database 120 , and provides the business information to the salesperson 10 .

Here, the business information includes customer information of the salesperson, sales vehicle information, current month's fee, next month's fee, usage partner information, and the like.

In addition, the business support unit 170 may analyze the business information of the English employee 10 using big data, identify the salesperson's sales style, and generate and provide a sales strategy suitable for the sales style.

3 is a diagram illustrating a method of generating a vehicle comparison estimate by applying a weight to customer information according to an embodiment of the present invention.

As described above, in the vehicle comparison estimate, the rating score is calculated for each information included in the customer information included in the customer information, and each weight is given to select the recommended vehicles in the order of the highest correction score considering the rating score and the weight. You can create a vehicle comparison quote.

As shown in FIG. 3 , when customer information includes information on age, gender, income level, family composition, and occupation, a rating score is calculated for each piece of information and weighted according to importance.

For example, if you are in your 20s, score 1, if you are in your 30s, score 2, if you are in your 40s or older, score 3 , if the income level is high, grade score 3 is calculated, if the income level is high, grade score 2 is calculated, if the income level is low, grade score 1 is calculated, and if the family member is 1, grade score 1 If the family member is 2 to 4, the grade point 2 is calculated, if the family member is 5 or more, the grade point 2 is calculated, and if the occupation is an office worker, the grade point 2 is calculated, and if the occupation is professional In the case of , grade point 3 is calculated, and if the job is unemployed, grade point 1 is calculated.

In addition, when the order of importance in vehicle acquisition is income level, family composition, gender, occupation, and age, the highest weight of 5 is given to the income level, weight 4 is given to family composition, and weight 3 is given to gender. Assign weight 2 to occupation and weight 1 to age.

After that, a vehicle comparison estimate by family composition is generated in the order of the highest corrected score multiplied by the rating score and weight, a vehicle comparison estimate is generated by income level, a gender vehicle comparison estimate is generated, and a vehicle comparison estimate is generated by occupation. , it is possible to provide each vehicle comparison estimate by generating a vehicle comparison estimate for each age.

In addition, it is possible to generate and provide a vehicle comparison estimate that is most advantageous to the customer in consideration of the combination of correction points.

For example, as described in FIG. 3 , if the customer 20 is a man in his 30s, a man, an income level, a family of 4, and an office worker, the family composition is preferentially considered in the order of the highest corrected score. Then, the vehicle comparison estimate is generated by considering the income level, the vehicle mainly used by men, the vehicle mainly used by office workers, and the vehicle mainly used by people in their 30s.

4 is a diagram illustrating a method of performing optimal vehicle acceptance processing through the vehicle comparison estimate service support system of the present invention as an embodiment of the present invention.

Step S110 is a step of inputting customer information into the vehicle comparison estimate service support system 100 of the present invention.

Here, the customer information includes sub information such as the customer's age, gender, income level, family composition, residential area, occupation, previously purchased vehicle information, etc. can have

Step S120 is a step of receiving information necessary for taking over a vehicle by interworking with the affiliates 200 , 300 , and 400 in consideration of customer information.

The vehicle comparison estimate service support system 100 of the present invention analyzes customer information and accesses the affiliates 200, 300, 400 that provide the type of vehicle desired by the customer 20 to receive information on the vehicle required for the customer. look up

Step S130 is a step of generating a vehicle comparison estimate by receiving the vehicle acquisition information required by the customer from the affiliates 200 , 300 , 400 , and then recommending a suitable vehicle to the customer by in-depth analysis of the customer information.

As described above, the vehicle comparison estimate can be generated through artificial intelligence using the customer information by using the rating score and weight.

Step S140 is a step of selecting an affiliate that offers optimal vehicle acquisition conditions to customers according to the contents of the generated vehicle comparison estimate and mediating the customer financial examination of the affiliates (200, 300, 400).

Step S150 is a step of determining whether the customer's financial examination result is an optimal acquisition condition.

Here, if the customer's financial examination result is not the optimal condition for acquisition, the customer's financial examination result is reflected and the optimal vehicle comparison estimate for the customer's expected age, expected family composition, expected position and expected income level until the vehicle installment period can be newly created. That is, by reflecting the examination result, a vehicle comparison estimate can be newly prepared mainly for vehicles with a high probability of passing the financial examination from the affiliates (200, 300, 400).

Step S160 is a step of selecting the relevant affiliates (200, 300, 400) and performing the contract and acquisition-related processes when the customer's financial examination result is the optimal vehicle acquisition condition.

Through the above process, the vehicle comparison estimate service support system 100 of the present invention generates a vehicle comparison estimate and interoperates with the affiliates 200, 300, 400 to mediate the customer review to process the customer's vehicle acquisition in one stop. can

The present invention is not limited to the specific preferred embodiments described above, and without departing from the gist of the present invention as claimed in the claims, various modifications can be made by anyone with ordinary skill in the art to which the invention pertains. Of course, it is obvious that such changes are intended to be within the scope of the claims.

10 : salesperson
20: customer
100: vehicle comparison estimate service support system
110: linkage
120: member database
130: customer information input unit
140: comparative estimate part
150: examination intermediary unit
160: vehicle acceptance processing unit
170: Business Support Department
200: rental company
300: lease company
400: financial company

Claims (6)

In the vehicle comparison estimate service support system that supports the work of the salesperson who is a member, provides a vehicle comparison estimate according to the information of the customer who wants to acquire the vehicle, and mediates the customer examination to enable the customer's vehicle acquisition in one stop ,
a linkage unit that communicates with affiliates that provide vehicle rental information, sales information, and financial information to inquire and receive information necessary for vehicle acquisition;
a member database storing information of the salesperson;
a customer information input unit for receiving the customer information;
a comparison estimate unit for generating a vehicle comparison estimate using an artificial intelligence algorithm based on the information retrieved and received through the linkage unit according to the customer information;
a review intermediary unit that selects an affiliate that provides financial support for the vehicle selected in the comparison estimate unit and intermediaries the customer's financial examination in conjunction with the affiliate;
A vehicle that handles vehicle acquisition by selecting an affiliate that predicts changes in vehicle information by applying the customer information, the vehicle comparison estimate, and the financial examination argument processing unit; and
a business support unit that upgrades the business information of the salesperson to the member database, searches the member database, and provides the business information;
including,
The artificial intelligence algorithm analyzes the business information of the salesperson to determine the sales style of the salesperson, and a vehicle comparison estimation service support system for generating the vehicle comparison quote in consideration of the sales style.
The method according to claim 1,
The affiliate is
Vehicle comparison estimate service support system, characterized in that at least one of a vehicle leasing company, a vehicle rental company, a vehicle sales company, and a vehicle loan support financial company.
The method according to claim 1,
The customer information includes the customer's age, gender, income level, family composition, residential area, occupation, and previously purchased vehicle information, and the artificial intelligence algorithm calculates a rating score for each information included in the customer information. and selects the recommended vehicles in the order of the highest grade score and the correction score considering the weight by weighting each to generate the vehicle comparison estimate, or selects the recommended vehicle using the combination of the correction points to generate the vehicle comparison estimate Vehicle comparison estimate business support system, characterized in that.
delete The method according to claim 1,
The business information is a vehicle comparison estimate business support system, characterized in that it includes customer information of the salesperson, sales vehicle information, current month fee, next month fee, and use partner information.
The method according to claim 1,
The business support unit analyzes the business information using big data to determine the sales style of the salesperson, and generates and provides a sales strategy suitable for the sales style.

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