KR102259367B1 - Control system for supplying for welfare equipment - Google Patents

Abstract

The present invention relates to a welfare tool relay platform integrated management system. Provided is an integrated system which can efficiently relay a welfare tool among a recipient (10), a welfare tool establishment (40), a manufacturer (30), and the Health Insurance Corporation (60). The welfare tool relay platform integrated management system of the present invention may include: a recipient management system (100); a call center management system (200); a manufacturer management system (300); and a common management system (500).

Description

Welfare equipment relay platform integrated management system {CONTROL SYSTEM FOR SUPPLYING FOR WELFARE EQUIPMENT}

The present invention relates to a welfare tool relay platform integrated management system, and to an integrated system that can efficiently relay welfare tools between the recipient 10, the welfare tool business office 40, the manufacturer 30, and the Health Insurance Corporation 60. it's about

Recently, the number of welfare products for the disabled and the elderly is increasing, and various products are provided according to the needs of users. Accordingly, the need for efficient provision of welfare systems and welfare products for the efficient management of the disabled and the elderly is increasing.

Looking at the prior art, although a rental system of care products for the disabled and the elderly is disclosed, the recipient 10 has a reluctance to reuse it, and since the rental system is a limited information provision system between the recipient 10 and the rental company, several aspects It was very difficult to use for the disabled and the elderly who need help.

Therefore, there is a need for a study on the welfare tool integrated system for the efficient provision of welfare products and cost payment according to the recipient 10 who needs welfare tools and disability grades.

Republic of Korea Patent Publication No. 10-2012-0090664

The present invention has been devised to solve the above problems, and an object of the present invention is to provide a welfare tool integrated relay system that can efficiently provide welfare tools suitable for recipients of welfare products (10).

In addition, an object of the present invention is to provide a platform capable of relaying welfare equipment between the welfare goods recipient 10 and the welfare equipment business office 40 , the manufacturer 30 , and the Health Insurance Corporation.

In addition, an object of the present invention is to provide a platform that can efficiently apply for welfare equipment, apply for money, and pay for the disabled or the elderly.

The technical problems to be solved by the invention are not limited to the technical problems mentioned above, and other technical problems not mentioned will be clearly understood by those of ordinary skill in the art to which the present invention belongs from the description below. will be able

The present inventor's welfare equipment relay platform integrated management system,

The call center application module 110, in which the preliminary recipient 10 in need of welfare equipment applies for welfare equipment and basic information of the preliminary recipient 10 through the call center 20, and the Internet application module 120, which applies through the Internet Provided beneficiary management system 100;

Using the data received from the application receiving module 210 and the application receiving module 210 for synthesizing the basic information of the preliminary recipient 10 received from the recipient management system 100 to the preliminary recipient 10 a call center management system 200 provided with a business suit receiving module 220 matching the business office 40 that provides the welfare equipment;

A manufacturer management system 300 for providing an alarm so that the manufacturer 30 manufacturing the welfare tool can receive the welfare tool requested by the preliminary recipient 10 and managing the welfare tool list; and

It includes a corporation management unit that manages the insurance corporation 60 that checks the welfare level of the preliminary recipient 10 and pays the cost of the welfare equipment, and a business office management unit 511 that manages the business office 40, and the business office (40), the manufacturer 30, the recipient 10, and the common management system 500 for sending an alarm message to the manager; characterized in that it consists of.

By means of solving the above problems, the present invention can provide an integrated welfare equipment relay system in which the welfare equipment provision suitable for the welfare goods recipient 10 can be efficiently implemented.

In addition, the present invention can provide a platform that can relay welfare tools between the welfare tool recipient 10 and the welfare tool business office 40 , the manufacturer 30 , the Health Insurance Management Corporation and the local government.

In addition, the present invention can provide a platform that can efficiently apply for welfare equipment, apply for money, and pay for the disabled or the elderly.

1 is a configuration diagram showing an integrated management system (1) for the present inventors to provide welfare tools.
2 is a configuration diagram showing an embodiment of an integrated management system 1 for relaying welfare equipment between the recipient 10, the call center 20, the manufacturer 30, the business office 40, and the Health Insurance Corporation 60 .
3 is a configuration diagram showing the configuration of the recipient management system 100 and the call center management system 200 relaying the recipient 10 and the call center 20.
4 is a configuration diagram showing the configuration of the manufacturer management system 300 in the integrated management system (1).
5 is a configuration diagram showing the configuration of the business office management system 400 in the integrated management system (1).
6 is a configuration diagram showing the configuration of the common management system 500 for managing the integrated management system (1).
7 is a configuration diagram showing a method of relaying welfare equipment between the recipient 10, the call center 20, the manufacturer 30, the business office 40, and the Health Insurance Corporation 60 using the integrated management system 1 to be.
8 is a configuration diagram illustrating a server for relaying welfare equipment between the recipient 10 , the call center 20 , the manufacturer 30 , the business office 40 , and the Health Insurance Corporation 60 .
9 is an embodiment of the business office 40 list executed by the business office list output unit 223 in the business lawsuit receiving module 220 .
10 to 11 are exemplary embodiments showing the login unit 121 in the Internet application module 120 .
12 to 17 are exemplary embodiments showing the information confirmation unit 122, the product details providing unit 123, the contract management unit 124, and the recipient alarm unit 125 in the Internet application module 120. As shown in FIG.
18 to 22 are one embodiment showing a part of the configuration of the manufacturer management system (300).
23 to 38 are one embodiment showing a part of the configuration of the business office management system (400).
39 to 49 are one embodiment showing a part of the configuration of the common management system (500).
50 to 51 are one embodiment showing a part of the configuration of the customer center management module 550 in the common management system (500).

Terms used in this specification will be briefly described, and the present invention will be described in detail.

The terms used in the present invention have been selected as currently widely used general terms as possible while considering the functions in the present invention, but these may vary depending on the intention or precedent of a person skilled in the art, the emergence of new technology, and the like. Therefore, the term used in the present invention should be defined based on the meaning of the term and the overall content of the present invention, rather than the name of a simple term.

In the entire specification, when a part “includes” a certain component, it means that other components may be further included, rather than excluding other components, unless otherwise stated.

Hereinafter, with reference to the accompanying drawings, embodiments of the present invention will be described in detail so that those of ordinary skill in the art can easily carry out the embodiments of the present invention. However, the present invention may be embodied in many different forms and is not limited to the embodiments described herein.

Specific details including the problem to be solved for the present invention, the means for solving the problem, and the effect of the invention are included in the embodiments and drawings to be described below. Advantages and features of the present invention, and a method for achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings.

Hereinafter, the present invention will be described in more detail with reference to the accompanying drawings.

1, the present inventor's welfare tool relay platform integrated management system is performed by an integrated management system 1, and the integrated management system 1 is largely a recipient management system 100 and a call center management system 200. , a manufacturer management system 300 , a business office management system 400 , and a common management system 500 .

In addition, as shown in FIG. 2, the integrated management system 1 is a (preliminary) recipient 10 who orders and receives welfare equipment, and a call center where the (preliminary) recipient 10 orders welfare equipment by phone ( 20), a manufacturer (30) that manufactures welfare equipment, an insurance corporation (60) that pays when a recipient (10) orders welfare equipment, a business office that manages and relays welfare equipment (40), and an integrated management system (1) ) is used through the system management unit 50 to manage.

First, the beneficiary management system 100 includes a call center application module 110 that a preliminary recipient 10 who needs welfare equipment applies through the call center 20 to apply for welfare equipment, and an Internet application module that applies through the Internet ( 120) is provided.

More specifically, the beneficiary management system 100, as shown in FIG. 3, provides the call center application module 110 and the Internet application module 120 for the preliminary recipient 10 in need of the welfare equipment to apply for the welfare equipment. is composed

The call center application module 110 includes a first data input unit 111 and a first data transmitter 112 . When the preliminary recipient 10 provides basic information of the preliminary recipient 10 by voice to the call center 20 over the phone, the first data input unit 111 provides the preliminary recipient 10 according to a preset item. It is prepared to input basic information of In addition, the first data transmitting unit 112 transmits the basic information input to the first data input unit 111 to the call center management system 200 . The basic information requires input of ID, password, long-term care authorization number, e-mail address, phone number, and address to receive welfare equipment for membership registration. Among the basic information, the long-term care authorization number, phone number, and address to which welfare equipment will be delivered are items that must be entered.

The Internet application module 120 includes a login unit 121 , an information confirmation unit 122 , a product detail providing unit 123 , a contract management unit 124 , and a recipient alarm unit 125 .

The login unit 121 is provided so that the recipient 10 can log in through a web or mobile application. The log-in unit 121 is input in the same manner as the basic information input from the first data input unit 111 .

The information check unit 122 inputs the basic information of the preliminary recipient 10 into a preset item, and provides an additional item so that additional information, which is additional information, is input. The information confirmation unit 122 extracts the long-term care authorization number, phone number and address from the basic information and automatically enters it into a preset item, and additional information such as the recipient (10) name, long-term care grade, gender, date of birth, Provide items such that any one or more of the self-pay rate, rental or purchase validity period, the period of application of the annual limit, the name of the guardian, the relationship with the guardian, the guardian's phone number, the guardian's email address, and the guardian's address is input. When the long-term care authorization number is input as basic information, the long-term care grade is automatically input by the information confirmation unit 122 . The basic information and additional information items are provided, and a long-term care benefit provision record sheet is additionally provided. The long-term care benefit provision record sheet is a record sheet of long-term care benefits that can be purchased or rented by the insurance corporation (60) according to the long-term care level. provided for recording. In addition, the information confirmation unit 122 provides the handling possible product status, purchase history, rental history, recipient 10 status and memo using the basic information and additional information. The handling product status automatically generates a list of treatable products, which is a list of welfare tools that the recipient 10 can purchase or rent according to the long-term care grade. The purchase history and rental history are provided by listing the purchase history and rental history by the recipient 10 . The status of the recipient 10 is to provide the status of the recipient 10 according to the date, and provides a history of registering the recipient 10 or writing a supply contract, and provides a choice of whether to delete it. The memo is provided so that the recipient 10 can arbitrarily add the status of the recipient 10 .

The product details providing unit 123 provides detailed information including a list of welfare tools registered by the system management unit 50 of the system management unit 50 and an image of the welfare tools, a product name, and a market price, but the welfare tools are available for purchase and rental products are provided separately. More specifically, it provides a list in more detail of the handling product status, purchase history, and rental history. The product detail providing unit 123 includes an image, item, product name, announced price, pay code, barcode, manufacturer 30, purchase date and rental period of welfare equipment, and is arranged in the order of highest or lowest price can do.

The contract management unit 124 issues a supply contract of welfare equipment to the preliminary recipient 10 when the prospective recipient 10 selects the welfare tool provided by the product detail providing section 123, but the electronic signature system server ( D23) is prepared and the contract is generated by company-wide signature. The contract management unit 124 lists and provides the contract date, purchase items, purchase amount, rental items, rental amount, total amount, and the person in charge of the recipient 10, and provides a welfare tool supply contract, long-term care benefit cost (own expense) receipt , Long-term care benefit provision records (welfare tools) and long-term care benefit cost statements are provided for printing. In addition, if the recipient 10 selects, it is provided to be sent in conjunction with the recipient 10 e-mail. If the barcode is not registered in the contract, e-mail transmission is restricted with a message stating that e-mail cannot be sent because the barcode does not exist.

The beneficiary alarm unit 125 sends an alarm message to the preliminary recipient 10 through an automatic alarm message of preset contents for each situation. The content of the alarm message may be set by the alarm management module 560 of the common management system 500 .

Next, the call center management system 200 is an application receiving module 210 that synthesizes the basic information of the preliminary recipient 10 received from the recipient management system 100 and the application receiving module 210 received from A business suit receiving module 220 is provided that matches the business office 40 that provides the welfare equipment to the preliminary recipient 10 by using the data.

The call center management system 200 is, as shown in FIG. 3, the call center 20 is the application receiving module 210 and the business lawsuit receiving module ( 220), wherein the application receiving module 210 is composed of a first data receiving unit 211, an internet data receiving unit 212 and a data synthesis unit 213, and the business suit receiving module 220 is an acquisition data receiving unit 221 , a map matching system input unit 222 , a business office list output unit 223 , a business retail matching unit 224 , and an office alarm unit 225 .

First, the first data receiving unit 211 receives basic information of the preliminary recipient 10 from the first data transmitting unit 112 of the call center application module 110 . The Internet data receiving unit 212 receives basic information of the preliminary recipient 10 from the Internet application module 120 . The data synthesis unit 213 receives the data of the second data reception unit and the Internet data reception unit 212 and integrates the basic information of the preliminary recipient 10 . After the call in the call center 20, the first information record is registered in the call center CRM server (D30).

Next, the acquired data receiving unit 221 acquires the basic information of the preliminary recipient 10 from the data synthesis unit 213 . The map matching system input unit 222 extracts and inputs the address of the preliminary recipient 10 from the basic information of the preliminary recipient 10 to confirm the location of the preliminary recipient 10 . As shown in FIG. 9 , the business establishment list output unit 223 outputs a list of establishments 40 in the order of the positions closest to the position of the preliminary recipient 10 through the map matching system input unit 222 . The business retail marketing unit 224 matches the preliminary recipient 10 and the establishment 40 when the preliminary recipient 10 selects from the list of establishments 40 output by the establishment list output unit 223 . . The establishment 40 notification unit sends an alarm message to the establishment 40 through an automatic alarm of a message preset to the establishment 40 selected by the preliminary recipient 10 .

Next, the manufacturer management system 300 provides an alarm so that the manufacturer 30 manufacturing the welfare equipment can receive the welfare equipment requested by the preliminary recipient 10, and the manufacturer 30 manufactures One uploads the welfare equipment and manages the information of the welfare equipment.

As shown in FIG. 4 , the manufacturer management system 300 includes a status management module 310 , a manufacturer product management module 320 , a manufacturer management module 330 , and a manufacturer alarm module 340 .

The status management module 310 lists and provides welfare tools that can be manufactured and supplied by the corresponding manufacturer 30 . The status management module 310 includes a product status management unit 311 , a product registration management unit 312 , a detailed information management unit 313 , and a product modification management unit 314 . The product status management unit 311 displays a list of purchase items registered or approved by the system management unit 50 . The image of the product, item, product name, salary code, advertised price, etc. are displayed. You can sort in ascending or descending order. When you select a purchase item, the list of items selected in the list at the bottom is displayed in detail. In order to upload a product to the product management module, a photo registration screen is displayed as a pop-up when a photo registration is clicked in the product registration management unit 312, and when a product registration application is made, the product is registered in the product status of the system management unit 50 Registration is applied, and when the administrator of the system management unit 50 approves, product registration is completed. If you click color registration, a color registration pop-up appears. If you click OK after entering a color, the registered color is displayed as a select box. If there is only one color, if only one color is registered, it is displayed as one color without a select box. If you click the product modification application button after product modification, the product modification application is registered in the system manager product status. The detailed information management unit 313 uploads detailed information of welfare tools manufactured by the manufacturer 30 , and the product modification management unit 314 may modify the welfare tools at the manufacturer 30 .

The manufacturer product management module 320 lists and provides welfare tools ordered by the recipient 10 among welfare tools that can be supplied by the manufacturer 30 . The manufacturer product management module 320 includes an order status management unit 321 and an order detail management unit 322 . The order status management unit 321 changes the color of the hangover screen upon hangover from the ordered welfare tool list, and when clicked, moves to the product order details page of the product, and the order status (total, order application, delivery, delivery completion, order cancellation, product exchange) The order detail management unit 322 displays product order information and delivery address information requested by the business office 40, and is provided so that a courier company can be selected. The order detail management unit 322 is registered when the registration button is clicked and moved to the product order history page, and is moved to the product order history page when the cancel button is clicked. If a barcode is not entered in the user's mobile system or welfare equipment system, the barcode is processed in the input box so that it can be entered, and when the barcode is input, it is also registered in the welfare equipment office (40) system. do.

In the manufacturer management module 330 , the system manager of the system management unit 50 manages information on the manufacturer 30 . The manufacturer management module 330 includes a manufacturer information management unit 331 . The manufacturer information management unit 331 is provided to display the member information registered at the time of membership registration, and to move to the information modification page when the information modification is clicked. In one embodiment, the ID cannot be directly modified in the manufacturer information management unit 331, but when an ID change application is requested, the system administrator confirms the change and changes it in the welfare equipment supplier information modification, and when a change request is made, it is delivered to the system administrator alarm message do. The manufacturer (30) name and business registration number cannot be directly modified, but when a business information change application is requested, the system management unit 50 confirms the change in the manufacturer 30 information modification, and when a change request is made, it is provided to be delivered as an alarm message to the system administrator.

The manufacturer alarm module 340 sends an alarm message to the manufacturer 30 through an automatic alarm of a preset message. The manufacturer alarm module 340 is composed of a manufacturer confirmation unit (341). In general, an automatic push alarm message for each situation is provided, but the content of the message written by the system management unit 50 is also displayed, and it is possible to search for all or each period. When the alarm content is clicked, the entire message is displayed in a pop-up. In one embodiment, when a contract between the business office 40 and the preliminary recipient 10 is concluded, the manufacturer alarm module 340 transmits an alarm message to the welfare equipment order information through an automatic alarm. When the alarm message is not read, alarm messages are continuously accumulated and the number of unread messages is displayed. When the alarm message is clicked, it moves to the alarm message list page.

Next, the establishment management system 400 manages the information of the preliminary recipient 10 and the recipient 10, and provides a contract by a company signature. As shown in FIG. 5 , the office management system 400 includes a recipient management module 410 , a business office product management module 420 , a contract management module 430 , a claim management module 440 , and an order confirmation module 450 . , a business office form management module 460 , a business office management module 470 , and a business office alarm module 480 .

The beneficiary management module 410 lists and provides the application status of the preliminary recipient 10, and when the preliminary recipient 10 selects the welfare equipment, lists the registration status of the recipient 10 and the recipient 10 Manage information

More specifically, the beneficiary management module 410 includes a preliminary beneficiary management unit 411 and a beneficiary management unit 412 . The preliminary recipient management unit 411 displays the lower list according to the selection of each corresponding select box, and the list is displayed based on 20 pieces. By default, the most recent information is displayed at the top. After entering the name of the beneficiary (10), it is displayed in the list at the bottom when searching, and when you click Save Excel, the searched content is provided to be saved in Excel. The processing status is displayed as 'new application' when the information entered in the call center 20 is delivered, and 'registration complete' is displayed when the recipient (10) registration is completed on the recipient (10) registration page, and the preliminary recipient (10) information page 'Processing' is displayed when checking in processing, and 'not registered' is displayed when unregistered on the information page of the prospective recipient 10. When the call center 20 applies for a new prospective recipient 10, an automatic alarm message is delivered. The preliminary recipient management unit 411 is provided so that the application date can be sorted in the latest order or the oldest order, and the list can be sorted in the order by status (new application, registration completion, non-registration).

The beneficiary management unit 412 lists the registration status of the beneficiary 10 when the preliminary recipient 10 selects the welfare tool and manages information of the recipient 10 . List 10 recipients, long-term care certification number, expiration date of certification period, expiration date of application period, and expiration date of rental period. After checking the beneficiary (10), when the beneficiary (10) registration button is clicked, it moves to the beneficiary (10) information registration page. If there is a rental record of a product, the expiration date of the rental period is displayed, and if there are multiple rental products, the most recent expiration date is displayed. If the rental period expiration date is selected, the date closest to the present is displayed. For those who do not have a rental product, the person who has the nearest expiration date of the authorization period is displayed. In the beneficiary management unit 412, by status (all, registration, contract, pending, cancellation), beneficiary 10 classification (general, hard, basic, medical benefit) and expiration date (approved period expiration date, application period expiration date, rental period) Expiration date) is provided for sorting.

The office product management module 420 is product information including the status of welfare tools that can be provided to the recipient 10, and images of each welfare tool, the advertised price, the manufacturer 30, material, weight, size, and orderable quantity provides More specifically, the product management module is composed of a business office product management unit 421 , a handling product status unit 422 , a purchased product management unit 423 , and a rental product management unit 424 . The office product management unit 421 displays detailed product information registered in the system management unit 50 . In the handling product status unit 422 , a list of purchase items registered by the system management unit 50 is displayed, and the products handled by the product status management unit 311 are displayed. The purchased product management unit 423 displays purchased products for the entire period, and is provided so that a recipient name/product name/supplier name can be searched. The rental product management unit 424 displays rental products for the entire period, and is provided so that a recipient name/product name/supplier name can be searched.

The contract management module 430 issues a supply contract of welfare tools to the business office 40 when the preliminary recipient 10 selects the welfare tools provided by the product content providing unit, but the electronic signature system server (D23) A contract is created by means of a company-wide signature. The contract management module 430 includes a supply contract management unit 431 . The supply contract management unit 431 displays the contracted items after the contract is completed. A supply contract is prepared to be issued when you click print, and in more detail, a contract for supply of welfare equipment (printed in two copies), a receipt for long-term care benefit expenses (co-payment), a prior consent for use and provision of personal information, and a power of attorney for prior consent to the use and provision of personal information this is provided Welfare equipment supply contract, long-term care benefit cost (co-pay) receipt, prior consent for use and provision of personal information, power of attorney, long-term care benefit provision record (welfare equipment) and long-term care benefit cost A specification (in two copies) is printed. The welfare equipment supply contract and the long-term care benefit cost statement are output in two copies, and when the barcode is not registered in the contract, a message indicating that the barcode is not registered is displayed and then printed. When the e-mail sending icon is clicked, the recipient 10 is linked to the e-mail (recipient 10 e-mail information is brought), and the e-mail is sent with all documents attached one by one. If the barcode is not registered in the above contract, the e-mail sending is restricted with a message stating that e-mail cannot be sent because there is no bar code.

When a contract is made by the contract management module 430, the claim management module 440 lists and provides details including the items of the contracted welfare equipment, the purchase or rental period, the recipient 10, the product name, and the amount. and manages monthly sales performance and employee performance. More specifically, the claim management module 440 includes a claim history management unit 441 , a salary provision record unit 442 , a business performance management unit 443 , and an employee performance management unit 444 . The billing history management unit 441 displays a monthly calendar when the calendar is clicked, and displays the selected monthly performance billing details when a selected month is clicked, and each item is displayed as a purchase item/rental item. If you search after entering the name of the person in charge in the monthly performance status, the performance status of the person in charge is provided so that you can search. The payroll record book 442 is provided to print the claimed payroll record sheet, and when the output is clicked, the payroll record book is issued, but a long-term care benefit provision record sheet (welfare tool) and a long-term care benefit cost statement are provided. In addition, when you click the full printout, welfare equipment supply contract (print 2 copies), receipt of long-term care benefit cost (person to pay), prior consent for use and provision of personal information, power of attorney for use and provision of personal information, power of attorney, long-term care benefit provision record (welfare) equipment) and a statement of long-term care benefit cost (in two copies) are provided for printing. The above welfare equipment supply contract and long-term care benefit cost statement are printed out in two copies. The business performance management unit 443 provides performance by classifying the number of purchases and rental products as the sum of performance during the selection period. The employee performance management unit 444 is provided in the same manner as the business performance management unit 443 , but is provided for each employee of the business office 40 .

The order confirmation module 450 checks the image, item, product name, recipient 10, delivery company, order date, courier number, and order status of the contracted welfare equipment when the contract is processed by the contract management module 430. It provides a list of included details. More specifically, the order management module is composed of an order history confirmation unit (451). The order history confirmation unit 451 provides a list of product images, items, product names, recipients 10, delivery companies, order dates, courier companies, delivery numbers, and order statuses. In the order status, the delivery status is checked through the delivery company API linkage, and when the order confirmation is clicked after delivery is completed, the product purchase can be completed. Also, when order cancellation or product exchange is checked, order cancellation and product exchange are delivered to the supplier. In the case of direct delivery without going through a courier company, a direct delivery check box is provided. When a professional delivery check is checked, the delivery information input box is deactivated and displayed as direct delivery in the delivery number of the order history. In the order history check unit 451, if the barcode is not input in the mobile system for the recipient 10, the input box is processed so that the barcode can be input, and when the barcode is registered, the barcode is provided to be registered in the contract completed.

The business office form management module 460 is provided with a list of preset forms required for the recipient 10 to apply for welfare tools. The business office form management module 460 includes a form list check unit 461 and an evaluation item unit 462 . The form list confirmation unit 461 is provided to check and download the contents of a preset form list, and the evaluation item unit 462 is provided so that all items including the integrated management system 1 can be evaluated and statistics provide for reconciliation.

The office management module 470 lists and provides employee information in order for the business office 40 to manage the employees. The office management module 470 includes a business office employee management unit 471 and a business office information management unit 472 . The business office employee management unit 471 lists the employee name, job type, ID, mobile phone number, e-mail address, registration date, system use, and the like. The business office information management unit 472 provides member information management and other information to be registered.

The office alarm module 480 sends an alarm message to the office 40 through an automatic alarm of a preset message. The office alarm module 480 is composed of an office confirmation unit 481 . When the preliminary recipient 10 information is input in the call center 20 , the office alarm module 480 transmits an alarm message. When an alarm message is not read, alarms are continuously accumulated and the number of unread messages is displayed to the right, and when an alarm message is clicked, it moves to the alarm message list page.

Next, the common management system 500 includes a manufacturer management unit 512 for managing the manufacturer and a business office management unit 511 for managing the establishment 40, the establishment 40, the manufacturer 30, and a recipient (10) and sends an alarm message to the manager. The common management system 500, as shown in FIG. 6, includes a user management module 510, a welfare tool management module 520, a form management module 530, a system management module 540, and a customer center management module ( 550) and an alarm management module 560.

The user management module 510 lists and displays the registered business office 40 status and the manufacturer 30 status. The user management module 510 is composed of an office management unit 511 and a manufacturer management unit 512 . The business establishment management unit 511 is composed of an ID of the establishment 40, the business establishment 40 name, phone number, email, approval status, and registration date. If you click Approve, the user can use it and move to the Welfare Equipment Office (40) Status page. A text message and a notification message are sent to the mobile phone number notifying that system use has been approved. The business office management unit 511 displays an item to save an image as a pop-up when the business registration certificate is clicked, and the button changes to business registration confirmation after registration is completed, and a business registration certificate image is shown in a pop-up when business registration confirmation is clicked. The manufacturer management unit 512 consists of the ID of the manufacturer 30, the name of the manufacturer 30, a phone number, e-mail, approval status and registration date. The manufacturer management unit 512 is provided in the same way as the establishment management unit 511 .

The welfare tool management module 520 is provided to list the item status of welfare tools purchased or rented by the recipient 10 , and to add detailed information on welfare tools by the manager of the system management unit 50 . The welfare tool management module 520 includes an item status management unit 521 and a welfare tool status management unit 522 . The item status management unit 521 separates and provides the item status of the product applied for in the business office management system 400 and the manufacturer management system 300 into a purchased product and a rental product. In addition, the welfare tool status management unit 522 is provided after listing the status of the product divided into product image, item, product name, manufacturer 30, salary code, public price, and the like.

The form management module 530 provides a list of preset forms required for the recipient 10 to apply for welfare tools. The form management module 530 consists of a form management unit 531 . The form management unit 531 may be provided by uploading a form provided by the system management unit 50 .

The system management module 540 may set whether to use each module of the recipient management system 100 , the manufacturer management system 300 , and the business establishment management system 400 . The system management module 540 includes a use menu management unit 541 , a system authority management unit 542 , and a system product management unit 543 . The use menu management unit 541 sets whether to use each module of the office 40 management system, the recipient management system 100 and the manufacturer management system 300 . The system authority management unit 542 may classify the person in charge of the system management unit 50 into user name, ID, use status, and registration date, and grant authority management. The system product management unit 543 is configured to allow the establishment 40 and the manufacturer 30 to manage whether or not to use the present invention and grant authority.

The customer center management module 550 provides notices to the recipient 10 , the manufacturer 30 , the business office 40 , and the insurance corporation 60 , and provides questions and answers. The customer center management module 550 includes a notice management unit 551 , a FAQ management unit 552 , and a question management unit 553 . The notice management unit 551 prepares and provides notices to the recipient 10 , the manufacturer 30 , the business office 40 , and the insurance corporation 60 . The FAQ management unit 552 provides frequently asked questions. The question management unit 553 allows the administrator of the system management unit 50 to answer or manage questions when the recipient 10, the manufacturer 30, the business office 40, and the insurance corporation 60 write a question. is provided

The alarm management module 560 sets the message of the automatic alarm provided to the recipient 10, the manufacturer 30, and the business office 40, and the person in charge of the business office 40, the manufacturer through the automatic alarm of the preset message (30) Sends an alarm message to the person in charge and the system administrator. The alarm management module 560 includes a business office alarm management unit 561, a manufacturer alarm management unit 562, a recipient alarm management unit 563, a system administrator alarm unit 564, an office manager alarm unit 565 and a manufacturer manager alarm unit ( 566). The business office alarm management unit 561, the manufacturer alarm management unit 562 and the recipient alarm management unit 563 set the message of the automatic alarm provided to the business office 40, the manufacturer 30 and the recipient 10, and the system manager alarm The unit 564 sets a message to be automatically alarmed to the person in charge of the system management unit 50 of the common management system 500 , and the office person alarm unit 565 is a message that is automatically alarmed to the person in charge of the office management system 400 . and the manufacturer manager alarm unit 566 sets a message to be alarmed to the person in charge of the manufacturer management system 300 . An example of the automatic alarm message of the alarm management module 560 is shown below. [Table 1] is an automatic alarm message delivered to the business office (40).

situation Alarm message content After membership registration is approved Membership registration has been approved. You can log in to the system and select a product from the ‘System Use Application’ menu and apply for system use to use the system during the product period. After the information on the prospective recipient (10) is delivered from the call center (20) A new prospective beneficiary (10) has been applied. Recipient (10) One week before the expiration date of the accreditation period Recipients (10) will expire after one week. Please check the Recipients (10) Management Ledger screen. Recipient (10) Expiration date of accreditation period There is a beneficiary (10) whose accreditation period has expired today.
Confirm on the Recipient (10) Management Ledger screen. Recipient (10) Application period
One week before the expiry date There are beneficiaries (10) whose application period expires after one week. Confirm on the Recipient (10) Management Ledger screen. Recipient (10) Expiration date of application period There is a beneficiary (10) whose application period has expired today.
Confirm on the Recipient (10) Management Ledger screen. Recipient (10) Rental period
One week before the expiration date There are beneficiaries (10) whose rental period expires after one week.
Confirm on the Recipient (10) Management Ledger screen. Recipient (10) Expiration date of rental period There is a beneficiary (10) whose rental period has expired today.
Confirm on the Recipient (10) Management Ledger screen. When the recipient (10) completes the order application The recipient (10) has completed the product application. For detailed order details, please check the product order history screen. After completion of system use application approval Approval for system use has been completed. If you have any questions about using the system, please use the customer center 1:1 inquiry. After the ID change application is approved Your ID change has been approved. Please log in with the changed ID. After approval of business name change application Approval for change of business name has been completed. After approval of business registration number change application Approval of change of business registration number has been completed. After registering the delivery service for the supplier's product Welfare supplies ordered by Gildong Hong have been delivered.

[Table 2] shows an example of an automatic alarm message delivered to the manufacturer 30.

situation Alarm message content After membership registration is approved Membership registration has been completed
You can log in to the system. If you select a product from the 'System Use Application' menu and apply for system use, you can use the system during the product period. After completion of system use application approval Approval for system use has been completed. If you have any questions about using the system, please use the customer center 1:1 inquiry. Application for product registration After registration is completed in the next system manager Your product registration has been completed. Apply for product modification After modification is completed in the next system administrator The requested product modification has been completed. When applying for purchase/rental product order An order for ‘welfare equipment product name’ has been applied. Check the product order details in Product Order Status. When canceling an order for purchase/rental products The order for ‘welfare equipment product name’ welfare equipment has been canceled. Please check the product order details in Product Order Status. When changing the delivery address of purchase/rental products Change of product delivery address has been requested. Check the product order details in Product Order Status. When exchanging purchased/rented products 'Welfare equipment product name' Welfare equipment product exchange has been requested. Please check the product order details in Product Order Status. After the ID change application is approved Your ID change has been approved. Please log in with the changed ID. After approval of supplier name change application Approval of change of supplier name has been completed. After approval of business registration number change application Approval of change of business registration number has been completed.

[Table 3] shows an embodiment of the automatic alarm message delivered to the system management unit (50).

situation Alarm message content When registering as a member of the new welfare equipment business (40) A new welfare equipment business (40) member has joined. When registering as a member of a new welfare equipment supplier A new welfare equipment supplier member has signed up. When applying for system use The use of the new product system has been applied. When applying for ID change at Welfare Equipment Office (40) Welfare Equipment Office (40) ID change has been applied.
ID before change: abcd1234 / ID after change: nhsje2345 When applying for a change of ID for a welfare equipment supplier Welfare equipment supplier ID change has been applied.
ID before change: abcd1234 / ID after change: nhsje2345 Welfare Equipment Office (40) When applying for business name change An application has been made to change the business name of the Welfare Tools Office (40) from the Northwest Welfare Tools Office (40).
Before the change, the name of the welfare tool business: Northwest Welfare Tools Office (40) / After the change, the welfare tool business office (40) name: Sarang Welfare Tools Office (40) When applying for business registration number change at Welfare Equipment Office (40) A change has been made to the business registration number of the Welfare Tools Office (40) at the Northwest Welfare Tools Office (40).
Business registration number before change: 123-456-789 / Business registration number after change: 987-654-321 When applying for change of business name of welfare equipment supplier Mickey Korea Co., Ltd. has applied for a change in the name of the welfare equipment supplier.
Welfare equipment supplier before the change: Mickey Korea Co., Ltd. / Welfare equipment supplier name after the change: Woori Korea When applying for change of business registration number for welfare equipment supplier Mickey Korea Co., Ltd. has applied for a change in the business registration number of a welfare equipment supplier.
Business registration number before change: 123-456-789 / Business registration number after change: 987-654-321 When applying for product registration A new product registration has been applied. When applying for product modification Product information revision has been requested.

[Table 4] shows an embodiment of the automatic alarm message delivered to the recipient (10).

situation text message content Recipient (10) One week before the expiration date of the accreditation period Hong Gil-dong, the certification period will expire on December 24, 2019 in a week. Recipient (10) Expiration date of accreditation period Hong Gil-dong, the accreditation period will expire today. Recipient (10) One week before the expiration date of the rental period Gildong Hong One week later, the rental period of the product will expire on December 24, 2019. Recipient (10) Expiration date of rental period Hong Gil-dong, the rental period for this product expires today. Supplier product courier delivery Welfare supplies ordered by Gildong Hong have been delivered.

[Table 5] shows an example of an automatic alarm message delivered to the person in charge of the office 40.

situation text message content When registering as a member Thank you for signing up. Fax (051-583-1301) or email (thkc1300@hanmail.net) with the business registration certificate
If you send it, the administrator will check it and you can use the system after approval is complete. Upon approval of membership Membership registration has been approved.
You can log in to the system. If you select a product from the 'System Use Application' menu and apply for system use, you can use the system during the product period. After completion of system use application approval Approval for system use has been completed. If you have any questions about using the system, please use the customer center 1:1 inquiry. One week before the expiration date of the system use period The system usage period will expire on December 24, 2019 in one week
Please apply for additional use of the system. Expiration date of system usage period The system usage period will expire on December 24, 2019 in one week.
Please apply for additional use of the system.

[Table 6] shows an example of an automatic alarm message delivered to the manufacturer 30 in charge.

situation text message content When registering as a member Thank you for signing up. If you send your business registration certificate by fax (051-583-1301) or e-mail (thkc1300@hanmail.net), the administrator can check and use the system after approval is completed. Upon approval of membership Membership registration has been completed
You can log in to the system. If you select a product from the 'System Use Application' menu and apply for system use, you can use the system during the product period. After completion of system use application approval Approval for system use has been completed. If you have any questions about using the system, please use the customer center 1:1 inquiry. One week before the expiration date of the system use period The system usage period will expire on December 24, 2019 in one week
Please apply for additional use of the system. Expiration date of system usage period The system usage period will expire on December 24, 2019 in one week
Please apply for additional use of the system. When applying for purchase/rental product order ‘Welfare equipment product name’ Welfare equipment product order has been applied. When canceling an order for purchase/rental products The order for ‘welfare equipment product name’ has been canceled. When changing the delivery address of purchase/rental products A request was made to change the delivery address of ‘welfare equipment product name’. When exchanging purchased/rented products A request for an exchange of welfare equipment product was requested.

The following will explain the order of providing welfare tools using the present inventors' welfare tool relay platform integrated management system. It proceeds in the same order as shown in FIGS. 2 and 7 .

First, using the integrated management system 1, the recipient 10 calls the call center 20 using the call center application module 110 or the Internet application module 120 or accesses the web or mobile application.

Next, confirm the basic information (name, date of birth, contact information, address, etc.) of the recipient 10 under the consent of the recipient 10 of personal information.

Next, the location of the recipient 10 and the establishment 40 registered in the integrated management system 1 are identified through the map matching system input unit 222 using the basic information of the recipient 10 .

Next, the list of establishments 40 is output on the screen in order of distance from the recipient 10 through the establishment list output unit 223 .

Next, when the preliminary recipient 10 selects the office A 40, the alarm management module 560 transmits an automatic alarm message and an SMS text to the business office alarm module 480 to provide information on the preliminary recipient 10 send etc.

Next, the person in charge of the office A (40) visits the address of the prospective recipient (10) and applies for a long-term care rating and provides related information.

Next, when the preliminary beneficiary 10 has applied for the insurance company 60 and the grade is recognized, the person in charge of the office A 40 requests a re-visit. In the case of recipients (10) who have received long-term care certification among the above, omit the procedure.

Next, the person in charge of the office A (40) revisits the address of the recipient (10), and after checking the long-term care certificate issued by the insurance corporation (60), the welfare equipment payment confirmation, etc., the welfare equipment can be purchased.

Next, the person in charge of the office A 40 connects to the integrated management system 1 and explains the welfare equipment product.

Next, the prospective recipient 10 connected to the integrated management system 1 selects a welfare tool product to purchase, checks the recipient 10 information, and inputs a company-wide signature in the welfare tool supply contract.

Next, when the preliminary recipient 10 saves the contract after the transcriptional signature, the alarm management module 560 transmits an automatic alarm message and SMS text to the manufacturer 30 and the person in charge of the manufacturer 30 .

Next, the person in charge of the manufacturer 30 accesses the integrated management system 1 and checks the order product details in the order status management unit 321 of the manufacturer product management module 320 . The person in charge of the manufacturer 30 sends a courier service after registering a parcel delivery invoice number in the order detail management unit 322 .

Next, the office A 40 accesses the integrated management system 1 and checks the delivery status of the product in the order status management unit 321 .

Next, the office A 40 confirms the product inspection upon completion of product delivery, and the order detail management unit 322 confirms the order and terminates the transaction.

In addition, it can be confirmed in the information confirmation unit 122 so that the purchase history of welfare equipment using the integrated management system 1 can be checked when logging in after registering as a member of the (preliminary) recipient 10.

By means of solving the above problems, the present invention can provide an integrated welfare equipment relay system in which the welfare equipment provision suitable for the welfare goods recipient 10 can be efficiently implemented.

In addition, the present invention can provide a platform that can relay welfare tools between the welfare tool recipient 10 and the welfare tool business office 40 , the manufacturer 30 , the Health Insurance Management Corporation and the local government.

In addition, the present invention can provide a platform that can efficiently apply for welfare equipment, apply for money, and pay for the disabled or the elderly.

As such, those skilled in the art to which the present invention pertains will understand that the above-described technical configuration of the present invention may be implemented in other specific forms without changing the technical spirit or essential characteristics of the present invention.

Therefore, the embodiments described above are to be understood as illustrative and not restrictive in all respects, and the scope of the present invention is indicated by the following claims rather than the above detailed description, and the meaning and scope of the claims and their All changes or modifications derived from the concept of equivalents should be construed as being included in the scope of the present invention.

1. Integrated management system
10. Recipient
20. Call Center
30. Manufacturer
40. Place of business
50. System Management Department
60. Insurance Corporation
D10. Integrated management backup server
D20. Integrated management system server
D21. DB server
D22. DB redundant server
D23. Digital Signature System Server
D24. Digital Signature DB Server
D30. Call Center CRM Server
D40. call center system server
100. Beneficiary management system
110. Call center application module
111. First data input unit
112. First data transmitter
120. Internet application module
121. Login section
122. Information Confirmation Department
123. Product details provider
124. Contract Management Department
125. Beneficiary alarm department
200. Call center management system
210. Application receiving module
211. First data receiver
212. Internet data receiver
213. Data Integration Department
220. Business Litigation Receiving Module
221. Acquisition data receiving unit
222. Map matching system input unit
223. Office list output unit
224. Business Retail Marketing Department
225. Office Alarm Department
300. Manufacturer Management System
310. Status Management Module
311. Product Status Management Department
312. Product Registration Management Department
313. Detailed Information Management Department
314. Product Modification Management Department
320. Manufacturer product management module
321. Order Status Management Department
322. Order detail management department
330. Manufacturer Management Module
331. Manufacturer Information Management Department
340. Manufacturer Alarm Module
341. Manufacturer Confirmation Department
400. Office management system
410. Beneficiary management module
411. Reserve Recipient Management Department
412. Beneficiary Management Department
420. Office product management module
421. Office Product Management Department
422. Product Status Department
423. Purchasing Product Management Department
424. Rental Product Management Department
430. Contract management module
431. Supply contract management department
440. Billing Management Module
441. Claim Details Management Department
442. Salary provision record
443. Sales Performance Management Department
444. Employee Performance Management Department
450. Order confirmation module
451. Order History Confirmation Department
460. Office form management module
461. Form List Confirmation Department
462. Evaluation item part
470. Office management module
471. Office Employee Management Department
472. Office Information Management Department
480. Office alarm module
481. Office Verification Department
500. Common management system
510. User Management Module
511. Office Management Department
512. Manufacturer Management Department
520. Welfare equipment management module
521. Item Status Management Department
522. Welfare Equipment Status Management Department
530. Form management module
531. Form Management Department
540. System management module
541. Use menu management department
542. System Authority Management Department
543. System Product Management Department
550. Customer Center Management Module
551. Notice Management Department
552. FAQ Management Department
553. Question Management Department
560. Alarm management module
561. Office Alarm Management Department
562. Manufacturer Alarm Management Department
563. Recipient Alarm Management Department
564. System Manager Alarm Department
565. Office Person in Charge Alarm Department
566. Manufacturer Manager Alarm Department

Claims (5)

Recipient management system 100 provided with a call center application module 110 for a preliminary recipient 10 who needs welfare equipment to apply through the call center 20 and an internet application module 120 for applying through the Internet in order to apply for welfare equipment (100) ;
Using the data received from the application receiving module 210 and the application receiving module 210 for synthesizing the basic information of the preliminary recipient 10 received from the recipient management system 100 to the preliminary recipient 10 a call center management system 200 provided with a business suit receiving module 220 matching the business office 40 that provides the welfare equipment;
A manufacturer management system 300 that provides an alarm message so that the manufacturer 30 manufacturing welfare tools can receive the welfare tools requested by the preliminary recipient 10, and manages the welfare tool list;
A corporation management unit that checks the welfare level of the preliminary recipient 10 and manages the payment details of the insurance corporation 60 that pays the cost of the welfare equipment, and a business office management unit that manages data transmitted and received with the business office 40 ( 511), including a common management system 500 for sending an alarm message to the business office 40, the manufacturer 30, the recipient 10, and the manager;
The common management system 500,
a user management module 510 that lists and displays the registered business office 40 status and the manufacturer 30 status;
A welfare tool management module 520 provided to list the item status of welfare tools purchased or rented by the recipient 10, and to add detailed information of welfare tools by the manager of the system management unit 50;
a form management module 530 for providing a list of preset forms required for the recipient 10 to apply for welfare tools;
a system management module 540 that can set whether to use each module of the recipient management system 100 , the manufacturer management system 300 and the business office management system 400 ;
a customer center management module 550 that provides notices to the recipient 10 , the manufacturer 30 , the business office 40 and the insurance corporation 60 , and provides questions and answers; and
The recipient 10, the manufacturer 30, the business office 40 sets the message of the automatic alarm, and through the automatic alarm of the preset message, the person in charge of the business office 40, the person in charge of the manufacturer 30, and the system administrator Welfare tool relay platform integrated management system comprising; an alarm management module 560 for sending an alarm message to.
The method of claim 1,
Recipient management system 100,
The preliminary recipient 10 in need of the welfare equipment prepares the call center application module 110 and the Internet application module 120 to apply for the welfare equipment,
The call center application module 110,
When the preliminary recipient 10 provides the basic information of the preliminary recipient 10 by voice to the call center 20 over the phone, the basic information of the preliminary recipient 10 is inputted according to a preset item. data input unit 111; and
and a first data transmitting unit 112 that transmits the basic information input to the first data input unit 111 to the call center management system 200;
The Internet application module 120,
a login unit 121 provided so that the recipient 10 can log in from the web or mobile application;
an information confirmation unit 122 for inputting basic information of the preliminary recipient 10 into a preset item and providing an additional item so that additional information, which is additional information, is input;
A list of welfare tools registered by the system administrator of the system management unit 50 and detailed information including an image, product name, and advertised price of the welfare tool are provided, but the welfare tool is a product detail system that provides separately purchasable products and rental products study (123);
When the preliminary recipient 10 selects the welfare tool provided by the product detail providing unit 123, a supply contract for the welfare device is issued to the preliminary recipient 10, but an electronic signature system server D23 is provided and the company signs The contract management unit 124 in which the contract is generated by the ; and
The welfare tool relay platform integrated management system, characterized in that it comprises; a recipient alarm unit (125) that sends an alarm message to the preliminary recipient (10) through an automatic alarm message of preset contents for each situation.
The method of claim 1,
The call center management system 200,
The call center 20 includes the application receiving module 210 and the business lawsuit receiving module 220 for matching between the business office 40 and the preliminary recipient 10,
The application receiving module 210,
a first data receiving unit 211 for receiving basic information of the preliminary recipient 10 from the call center application module 110;
an Internet data receiving unit 212 for receiving basic information of the preliminary recipient 10 from the Internet application module 120; and
Consists of; a data synthesis unit 213 for receiving the data of the second data receiving unit and the Internet data receiving unit 212 and integrating the basic information of the preliminary recipient 10;
The business suit receiving module 220,
an acquisition data receiving unit 221 for obtaining basic information of the preliminary recipient 10 from the data synthesis unit 213;
a map matching system input unit 222 extracting and inputting the address of the preliminary recipient 10 from the basic information of the preliminary recipient 10 to confirm the location of the preliminary recipient 10;
a business establishment list output unit 223 for outputting a list of establishments 40 in the order of positions closest to the position of the preliminary recipient 10 through the map matching system input unit 222;
When the preliminary recipient 10 selects from the list of establishments 40 output by the establishment list output unit 223, a business retail marketing unit 224 that matches the preliminary recipient 10 and the establishment 40;
Welfare equipment relay platform characterized in that it consists of; a business office alarm unit 225 that sends an alarm message to the business office 40 through an automatic alarm of a message preset to the business office 40 selected by the preliminary recipient 10 Integrated management system.
The method of claim 1,
The manufacturer management system 300,
a status management module 310 that lists and provides welfare tools that can be manufactured and supplied by the corresponding manufacturer 30;
a manufacturer product management module 320 that lists and provides welfare tools ordered by the recipient 10 among welfare tools available from the manufacturer 30;
a manufacturer management module 330 in which the system manager of the system management unit 50 manages the information of the manufacturer 30; and
The welfare tool relay platform integrated management system, characterized in that it consists of; a manufacturer alarm module (340) for sending an alarm message to the manufacturer (30) through an automatic alarm of a preset message.
The method of claim 1,
The business office management system 400,
A beneficiary management module 410 that lists and provides the application status of the preliminary recipient 10, and lists the status of registration of the recipient 10 when the preliminary recipient 10 selects welfare equipment and manages the information of the recipient 10 );
Business office product management module 420 that provides product information including the status of welfare tools that can be provided to the recipient 10, images of each welfare tool, announced price, manufacturer 30, material, weight, size, and orderable quantity );
When the preliminary recipient 10 selects the welfare tool provided by the product content provider, a contract for supply of the welfare tool is issued to the business office 40, but the electronic signature system server D23 is provided so that the contract is not generated by the company-wide signature. Contract management module 430 in progress;
When a contract is made by the contract management module 430, the details including the items of the contracted welfare equipment, purchase or rental period, recipient 10, product name, and amount are listed and provided, and monthly sales performance and each employee Claim management module 440 for managing performance;
When the contract is made by the contract management module 430, the details including the image, item, product name, recipient 10, delivery company, order date, courier number, and order status of the contracted welfare equipment are listed and provided. order confirmation module 450;
a business office form management module 460 for receiving a list of preset forms required for the recipient 10 to apply for welfare tools;
a business office management module 470 that lists and provides employee information for the business office 40 to manage employees; and
Welfare tool relay platform integrated management system, characterized in that it consists of; a business office alarm module (480) for sending an alarm message to the business office (40) through an automatic alarm of a preset message.

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