KR102231077B1 - Interactive kiosk system having auto perception of customer based on beacon and method for providing a customer-oriented service using the same - Google Patents

Abstract

Disclosed is an interactive kiosk system having a beacon-based automatic customer recognition function and a method for providing customized service using the same. To this end, the method for providing a customized service according to an embodiment of the present invention includes the step of recognizing a customer as a beacon signal broadcasted from a mobile terminal of a customer within a preset radius is received, and providing a service with unique identification information in the beacon signal. Transmitting to a server, receiving customized information mapped to unique identification information from the service providing server, displaying the received customized information on a display, and usage history information in the customized information After calculating a payment amount based on the usage history information according to an operation on, providing a payment service for the payment amount through interworking with a payment terminal connected through a wired or wireless communication network.

Description

An interactive kiosk system with a beacon-based automatic customer recognition function and a method of providing customized service using it {INTERACTIVE KIOSK SYSTEM HAVING AUTO PERCEPTION OF CUSTOMER BASED ON BEACON AND METHOD FOR PROVIDING A CUSTOMER-ORIENTED SERVICE USING THE SAME}

The present invention relates to an interactive kiosk system having a beacon-based automatic customer recognition function and a method for providing customized service using the same.

In recent years, due to the expansion of leisure life and the increase of national income, the general public's perception of golf is changing. Golf, which was considered exclusively for the wealthy in the past, is becoming a popular sport that can be enjoyed by everyone, regardless of age or gender, due to the increase in golf infrastructure and the spread of screen golf.

On the other hand, recently, kiosks are widely spread in various fields, and kiosks are words derived from Persian, meaning large tents or entrances installed outdoors, and refer to simple sales stands/small stores, but in information and communication, information services and business It means an unmanned information terminal including a touch screen type information delivery system installed in a public place so that the public can easily use it for unmanned automation.

In addition, the kiosk system is a system that provides various information in the form of multimedia such as voice, image, graphic, video, text, and moving image so that a large number of unspecified users can use it easily and conveniently, and the demand is gradually increasing with the deepening of the information society. I'm doing it.

Focusing on public application services that provide information services to the public, there is increasing interest in implementing a kiosk system that can easily access and obtain information.

In addition, the kiosk system is used for industrial/game/educational/public access purposes based on peripheral devices such as touch screens, computers, card readers, and printers. The scope of use is gradually expanding, such as being used for issuance and information purposes.

However, the conventional kiosk system is occupied and used by a single user through a fixedly installed unmanned information terminal, and thus, a waiting time is required for multiple users to receive information from the kiosk system through the unmanned information terminal. there was.

On the other hand, mobile devices such as networkable netbooks, personal digital assistants (PDAs), and smartphones are becoming common. Due to this infrastructure, many services are provided, and short-range wireless communication technology can be used as an important element of ubiquitous computing.

Bluetooth is one of the short-range wireless communication standards and was initially developed by Ericsson as a technology to replace all lines around a mobile phone with wireless communication. Afterwards, hundreds of companies and research institutes such as Nokia, Intel, Motorola, Microsoft, Korea Electronics and Telecommunications Research Institute (ETRI), and Samsung participated together, intending to replace all cables between computers and peripheral devices with a wireless communication method. Furthermore, Bluetooth technology is applied to the area of data and voice communication between PDAs, mobile terminals including cell phones and Internet home appliances.

In recent years, research and development for providing customer service using an optimal kiosk system in various fields by incorporating the above-described wireless communication technology into a kiosk system have been conducted.

Republic of Korea Patent Publication No. 2012-0093599 (published on August 23, 2012)

The present invention recognizes a customer based on a beacon signal broadcast from a customer's mobile terminal, and an interactive kiosk system having a beacon-based customer automatic recognition function capable of providing customized services to the recognized customer, and a customer-customized method using the same. Provide a method of service delivery.

In addition, the present invention provides an interactive kiosk system having a beacon-based automatic customer recognition function capable of providing various customized services that can be provided within a golf course, and a method for providing customized services using the same.

As a means for solving the problem to be solved of the present invention, the method for providing a customized service using a kiosk device according to an embodiment of the present invention is because a beacon signal broadcast from a mobile terminal on a customer side within a preset radius is received. Recognizing the customer accordingly, transmitting the unique identification information in the beacon signal to the service providing server, receiving customized information mapped to the unique identification information from the service providing server, and the received customer customized Displaying information on a display, and calculating a payment amount based on the usage history information according to manipulation of the usage history information in the customer-specific information, and then the payment amount through interlocking with a payment terminal connected through a wired or wireless communication network. It may include providing a payment service for.

According to an embodiment of the present invention, the method for providing customized service includes the steps of determining whether the unique identification information exists in a memory in the kiosk device after recognizing the customer, and when the determination result, if it does not exist in the memory. The step of storing the unique identification information in the memory may further include storing the unique identification information in the memory, and the transmitting to the service providing server may transmit an entry identifier and unique identification information to the service providing server by recognizing that the recognized customer is an entry customer. .

According to an embodiment of the present invention, in the step of transmitting to the service providing server, as a result of the determination, if it is present in the memory, it is possible to recognize that the recognized customer is a leaving customer and transmit the departure identifier and unique identification information to the service providing server. have.

According to an embodiment of the present invention, the method for providing customized service includes the steps of deleting the unique identification information stored in the memory as the payment is completed, or deleting the unique identification information stored in the memory when a preset time elapses. It may contain more.

According to an embodiment of the present invention, the receiving of the customized information includes the steps of extracting an entry identifier or data corresponding to the identifier among data retrieved from a database based on the unique identification information from the service providing server, and the extracted It may include generating customized information necessary for the entering customer or the leaving customer based on the data, and receiving customized information generated by the service providing server in the kiosk device.

According to an embodiment of the present invention, the method for providing a customized service includes transmitting the caddy information and unique identification information to a service providing server when caddy information is selected from the customized information, and selected from the service providing server. Interworking with the caddy side terminal using caddy information, the steps of collecting photo data from the caddy side terminal and mapping and storing it with unique identification information, and the unique identification as the unique identification information is received from the kiosk device The method may include transmitting photo data mapped to information to a kiosk device and displaying it on a display, and outputting photo data selected by the customer from the kiosk device through a photo processing unit and providing the photo data to the customer.

As a means for solving the problem to be solved of the present invention, the system for providing a kiosk-based customized service according to an embodiment of the present invention transmits a beacon signal broadcast from a customer-side mobile terminal within a preset radius. A kiosk device that transmits unique identification information in the beacon signal after receiving, and data mapped to each of a plurality of unique identification information are stored and managed in a database, and customized information using the unique identification information received from the kiosk device And a service providing server that transmits to the kiosk device, wherein the kiosk device displays the received customized information on a display and displays the usage history information according to an operation on the usage history information in the customized information. After calculating the payment amount based on the payment, it is possible to provide a payment service for the payment amount through interworking with a payment terminal connected through a wired or wireless communication network.

According to an embodiment of the present invention, the kiosk device determines whether the customer is an entry or exit customer by checking whether the unique identification information exists in the memory in the kiosk device, and in the case of the entry customer, the unique identification information is stored in the memory. In addition to storing, the entry identifier and the unique identification information may be transmitted to the service providing server, and in case of a leaving customer, the exit identifier and the unique identification information may be transmitted to the service providing server.

According to an embodiment of the present invention, the kiosk device may delete the unique identification information stored in the memory when the payment is completed, or delete the unique identification information stored in the memory when a preset time elapses.

According to an embodiment of the present invention, the service providing server extracts an entry identifier or data corresponding to the identifier among data retrieved from the database based on the unique identification information from the service providing server, and enters the customer based on the extracted data. Alternatively, after creating customer-specific information necessary for the leaving customer, it can be transmitted to the kiosk device.

According to embodiments of the present invention, an interactive kiosk having a beacon-based automatic customer recognition function capable of recognizing a customer based on a beacon signal broadcasted from a customer's mobile terminal and providing customized services to the recognized customer By providing a system and a method of providing customized service using the system, various types of customized information can be provided as well as customer convenience.

1 is a diagram showing the overall configuration of an interactive kiosk system having a beacon-based automatic customer recognition function according to an embodiment of the present invention.
2 is a block diagram showing an internal configuration of a kiosk device in an interactive kiosk system according to an embodiment of the present invention.
3 is a block diagram showing an internal configuration of a service providing server in an interactive kiosk system according to an embodiment of the present invention.
4 is a flowchart illustrating a process of recognizing a customer by an interactive kiosk system having a beacon-based automatic customer recognition function according to an embodiment of the present invention.
5 is a flowchart illustrating a process of providing a customized service by an interactive kiosk system having a beacon-based automatic customer recognition function according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those of ordinary skill in the art can easily implement the present invention. However, the present invention may be implemented in various different forms and is not limited to the embodiments described herein. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and similar reference numerals are attached to similar parts throughout the specification.

Throughout the specification of the present invention, when a part is said to be "connected" with another part, it is not only "directly connected", but also "electrically connected" with another element interposed therebetween. Also includes.

Throughout the specification of the present invention, when a member is said to be located "on" another member, this includes not only the case where a member is in contact with the other member, but also the case where another member exists between the two members.

Throughout the specification of the present invention, when a part "includes" a certain component, it means that other components may be further included rather than excluding other components unless specifically stated to the contrary.

In addition, in describing the embodiments of the present invention, when it is determined that a detailed description of known technologies related to the present invention may unnecessarily obscure the subject matter of the present invention, a detailed description thereof will be omitted. In addition, terms to be described later are terms defined in consideration of functions in the present invention, which may vary according to the intention or custom of users or operators. Therefore, the definition should be made based on the contents throughout the present specification. The terms used in the detailed description are only for describing embodiments of the present invention, and should not be limiting.

In describing the embodiments of the present invention, the mobile terminal is a mobile communication device that guarantees portability and mobility, for example, PCS (Personal Communication System), GSM (Global System for Mobile Communication), PDC (Personal Digital Cellular) , PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), LTE (Long Term) Evolution), Wibro (Wireless Broadband Internet) terminals, smart phones, smart pads, tablet PCs, and the like.

In addition, in the embodiment of the present invention, the mobile terminal includes a central processing unit, a storage medium, a communication module, etc., and stores various types of functions, such as applications in an executable form on a recording medium, and then stores the recording medium through the central processing unit. Various services provided by the kiosk device may be provided to a user through execution of an application stored in the device.

1 is a diagram showing the overall configuration of an interactive kiosk system having a beacon-based automatic customer recognition function according to an embodiment of the present invention.

As shown in FIG. 1, the interactive kiosk system includes a kiosk device 100 and a customer-side mobile terminal 150, which are interconnected based on a beacon, a kiosk device 100, an information provider-side terminal 300, and a wired/wireless communication network. It may include a service providing server 200 connected through, a payment terminal 350 connected to the kiosk device 100 through a wired/wireless communication network to provide a payment service, and the like.

The kiosk device 100 according to an embodiment of the present invention may recognize a beacon signal broadcast from the customer's mobile terminal 150, recognize a customer based on the recognized beacon signal, and provide a customized service to the customer. . To this end, the kiosk device 100 may be interlocked with an external service providing server 200 through a wired or wireless communication network.

That is, as the beacon signal is received, the kiosk device 100 transmits information in the beacon signal, for example, customer identification information, to the service providing server 200 through a wired/wireless communication network, and receives customized information necessary for the customer in response thereto. Can be provided to customers.

In addition, the kiosk device 100 according to an embodiment of the present invention can provide a payment service to a customer through interworking with the payment terminal 350 when payment is required by being connected to the payment terminal 350 through a wired or wireless communication network. .

In an embodiment of the present invention, the beacon signal is a sound signal transmitted through the speaker 170 in the customer's mobile terminal 150, a short-range wireless communication module 172, for example, Bluetooth LE, for short-range wireless communication transmitted through an RF communication interface. Signals, etc., and may include customer-specific identification information.

When the beacon signal is a high-frequency sound signal, the beacon signal may be a sound signal of a high-frequency band having a predetermined variation pattern with unique identification information for a customer. Here, the unique identification information for the customer includes an ID that can characterize the customer (the ID subscribed to the service providing server), the phone number of the customer's mobile terminal 150, the customer's member number (member number in the golf course), etc. Can be lifted.

The service providing server 200 may be connected to the database 240 that stores customer-specific information matched with the customer's unique identification information, and is received from the database 240 as the unique identification information is received from the kiosk device 100 Customer customized information matched with one unique identification information may be transmitted to the kiosk device 100. Here, the customized information of the customer may be data corresponding to a service that the customer can receive from a location where the kiosk device 100 is installed, such as a golf course, and examples thereof include photo service, golf game performance, past performance or usage history, There are a variety of service data required for customers based on a locker service in the golf course, a service providing a golf course usage history, a golf course reservation history inquiry service, a usage fee according to the golf course usage, and a customer's usage history information analysis (based on big data analysis). It is not limited to this.

In order to provide a customized service, the service providing server 200 is connected to an information provider-side terminal 300 in a golf course, for example, a mobile terminal owned by a caddy and data generated by the information provider-side terminal 300 through a wireless communication network. For example, after receiving an image such as a photograph and unique identification information of the customer, the image may be stored in the database 240 by matching it with the unique identification information of the customer. To this end, the service providing server 200 includes information that can identify the information provider-side terminal 300 from the kiosk device 100, for example, caddy selection information or information of a previously reserved caddy and unique identification information (selecting a caddy or After receiving the unique identification information extracted from the beacon signal transmitted from the reserved customer's mobile terminal 150), it will be connected to the information provider's terminal 300 using information that can identify the information provider's terminal 300. In addition, data received from the connected information provider-side terminal 300, for example, photo data, may be matched with unique identification information and stored in the database 240 as customer-specific information.

Meanwhile, the service providing server 200 may provide the application 162 to the customer-side mobile terminal 150 to provide a kiosk-based customized service. Specifically, the service providing server 200 receives information for membership registration (e.g., member ID, golf course membership number, customer phone number, password, etc.) from the customer's mobile terminal 150 and registers as a member. After generating unique identification information that can specify the customer based on the information for the customer, the beacon generation data is generated for the beacon signal generation, and the application 162 including the generated beacon generation data is installed on the customer side. It can be transmitted to the mobile terminal 150 and stored in an executable form on the recording medium 160 of the customer's mobile terminal 150. Accordingly, the customer-side mobile terminal 150 may generate a beacon signal using data for generating beacons according to a predetermined interface operation, for example, execution of the application 162, and then broadcast the beacon signal.

In an embodiment of the present invention, examples of data for generating beacons include low-power Bluetooth (BLE), infrared, short-range wireless communication data for RF communication, or high-frequency sound data, but are not limited thereto.

When the data for generating beacons is data for short-range wireless communication, the mobile terminal 150 on the customer side activates the short-range wireless communication module 172 according to a predetermined interface operation, such as execution of the application 162, and then generates the data for generating beacons. The beacon signal may be generated by using the generated beacon signal, and the generated beacon signal may be broadcast through the activated short-range wireless communication module 172.

When the beacon generation data is sound data, the customer's mobile terminal 150 activates the speaker 170 according to a predetermined interface operation, such as execution of the application 162, and then responds to unique identification information using sound data. A sound signal of a high frequency band having a predetermined variation pattern, that is, a beacon signal may be broadcast through the activated speaker 170.

The kiosk device 100 detects the customer's approach as a predetermined beacon signal is received from the customer's mobile terminal 150, reads unique identification information from the received beacon signal, and transmits it to the service providing server 200. In response to this, customized information can be transmitted and provided to the customer. For example, the kiosk device 100 may not only provide a golf course usage history and provide a payment service for paying a usage fee, but also transmit or print the customer's photo data to the customer's mobile terminal 150. It can provide a photo service that can be used.

In addition, the kiosk device 100 may store unique identification information in the beacon signal received from the customer-side mobile terminal 150 in the memory 145. Using this, the kiosk device 100 may determine whether the customer is an entry customer or an exit customer. Specifically, the kiosk device 100 checks whether the unique identification information in the beacon signal received from the customer's mobile terminal 150 exists in the memory 145 to determine whether the customer is an entry or exit customer, and based on the determination result. The entry identifier or the exit identifier may be included in the unique identification information and transmitted to the service providing server 200.

To this end, the kiosk device 100 may include a beacon receiver 110, a signal processing unit 120, an information transmission/reception unit 130, a communication unit 140, and a memory 145, as shown in FIG. I can.

The beacon receiver 110 of the kiosk device 100 may receive a beacon signal broadcast from the customer's mobile terminal 150 within a preset radius and then provide the received beacon signal to the signal processing unit 120. Specifically, the beacon receiver 110 may be a microphone capable of receiving a sound signal of a high frequency band consisting of a preset fluctuation pattern with unique identification information for a customer, and the beacon signal received through the microphone is received by the signal processing unit 120 ) Can be provided.

In addition, the beacon receiver 110 is a short-range wireless communication module, and may provide the beacon signal based on short-range wireless communication broadcasted from the customer's mobile terminal 150 to the signal processing unit 120.

Meanwhile, the beacon receiver 110 may receive a beacon signal broadcast from a plurality of customer-side mobile terminals 150 within a preset radius and then provide the received beacon signal to the signal processing unit 120. In this case, the signal processing unit 120 calculates the signal strength of a valid beacon signal, such as a beacon signal, among the plurality of beacon signals, selects a beacon signal having the highest signal strength among the signal strengths, and processes the signal to perform unique identification information. Can be extracted.

The signal processing unit 120 may provide the extracted unique identification information to the information transmission/reception unit 130.

The information transmission/reception unit 130 determines whether the unique identification information exists in the memory 145, and transmits the identification information to the service providing server 200 by including a predetermined identifier according to the determination result, and a communication unit in response thereto. Customized information received from the service providing server 200 through 140 may be displayed through a display. Specifically, when the unique identification information does not exist in the memory 145, the information transmission/reception unit 130 stores the unique identification information in the memory 145 and recognizes that the customer is an entry customer, and includes the entry identifier in the unique identification information. And transmits it to the service providing server 200, and if unique identification information exists in the memory 145, recognizes that the customer is a leaving customer, includes the exit identifier in the unique identification information, and transmits it to the service providing server 200 I can.

Accordingly, the service providing server 200 may provide customized information necessary for the exit or entry customer by using the type of the identifier, for example, exit or entry identifier and unique identification information. Specifically, the service providing server 200 is customer-customized information necessary for the entering customer when the entry identifier is received, including golf course usage guide information (including route guidance service), coupon information available to the customer, caddy usage history information, caddy status Information, etc. can be transmitted to the kiosk device 100, and when the exit identifier is received, the kiosk provides coupon information available to the customer, payment information and photo data necessary for payment according to the use of the golf course, as customer-customized information required for the exiting customer. It can be transmitted to the device 100.

Meanwhile, when a customer selects any one of the caddy information provided by the information transmission/reception unit 130, the information transmission/reception unit 130 transmits the selected caddy information and unique identification information to the service providing server 200 through the communication unit 140. Can be transferred to. Accordingly, the service providing server 200 is connected to the caddy side terminal, which is the information provider side terminal 300, by using the caddy information, and is wirelessly connected to the information provider side terminal 300, and the wirelessly connected information provider side terminal 300 After receiving data, for example, photo data from ), it may be matched with unique identification information and stored in the database 240.

In addition, the information transmission/reception unit 130 may manage unique identification information stored in the memory 145. Specifically, when a preset time elapses after the unique identification information is stored in the memory 145, the information transmission/reception unit 130 deletes the unique identification information stored in the memory 145 or stores the unique identification information of the customer as payment is completed. It can be deleted from (145).

As the photo data is received as customer-specific information, the photo processing unit 135 displays the photo data on the display, and then prints the selected photo data from the displayed photo data, or to the customer-side mobile terminal 150 connected through the communication unit 140. Can be transmitted.

As shown in FIG. 3, the service providing server 200 includes an application distribution module 210 for distributing an application to the customer's mobile terminal 150, a database management module 220, and a customized information transmission module 230. And the like.

The application distribution module 210 generates beacon generation data based on the information received in response to the customer's membership subscription request, and then transmits the application 162 including the data to the customer's mobile terminal 150 to the customer's mobile terminal ( 150) By storing in an executable form on the internal recording medium 160, the application 162 can be distributed.

The database management module 220 is for managing the database 240 to provide customized information based on unique identification information, and specifically, photo data is received from the information provider terminal 300 or the kiosk device 100 Information related to the customer from, for example, data received by the customer's operation on the kiosk device 100 is matched with the customer identification information and stored in the database 240, and matched with the customer identification information received as the customer identification information is received. The generated data may be extracted from the database 240.

The customized information transmission module 230 may generate customized information based on the data extracted from the database management module 220 and then transmit it to the kiosk device 100. Specifically, the customized information transmission module 230 may generate and transmit customized customer information based on the identifier received from the kiosk device 100. That is, when the received identifier is an entry identifier, the database management module 220 Among the extracted data, only data necessary for the entering customer is filtered and customized information required for the entering customer is transmitted to the kiosk device 100, and if the received identifier is the exit identifier, the exiting customer among the data extracted by the database management module 220 It is possible to filter only the data necessary for the user and transmit customized information necessary for the leaving customer to the kiosk device 100.

The payment terminal 350 is for providing a customer's payment service through interworking with the kiosk device 100, and specifically, for payment from the kiosk device 100 when there is a customer's payment request on the kiosk device 100. After receiving payment information, a payment service can be provided based on it.

A process of operating an interactive kiosk system having a beacon-based automatic customer recognition function having the above-described configuration will be described with reference to FIGS. 4 and 5.

4 is a flowchart illustrating a process of recognizing a customer by an interactive kiosk system having a beacon-based automatic customer recognition function according to an embodiment of the present invention, and FIG. 5 is a beacon-based automatic customer recognition according to an embodiment of the present invention. It is a flowchart showing a process of providing a customized service by an interactive kiosk system having a recognition function.

First, as shown in FIG. 4, the service providing server 200 performs a customer's request for membership registration, that is, a procedure for member registration after accessing the customer's mobile terminal 150 to provide the customer with information necessary for membership registration. Upon receiving (S400) from the mobile terminal 150, the unique identification information is extracted based on the received information, and the beacon generated when the application 162 is distributed after generating data for beacon generation based on the extracted unique identification information The application 162 is distributed to the customer by including the creation data in the application 162 and transmitting it to the customer's mobile terminal 150 and storing it in an executable form in the recording medium 160 of the customer's mobile terminal 150 Do (S402).

In an embodiment of the present invention, the unique identification information is information that can identify a customer, and may include a customer's member ID, a customer's golf course membership number, and a customer's mobile terminal phone number, but is not limited thereto.

In addition, information necessary for membership registration according to an embodiment of the present invention may further include payment card information for payment, in addition to the customer's member ID, the customer's golf course membership number, the customer's mobile terminal phone number, and the like.

Thereafter, the customer's mobile terminal 150 generates a beacon signal based on the beacon generation data included in the application 162 according to the execution of the application 162 stored in the recording medium 160 (S404) and broadcasts it. Cast (S406).

Accordingly, the kiosk device 100 receives the beacon signal broadcast from the customer's mobile terminal 150 within a preset radius using the beacon receiver 110 (S408), and operates the signal processing unit 120 to receive it. After extracting unique identification information from one beacon signal, it is transmitted to the service providing server 200 (S410).

Thereafter, the service providing server 200 searches for data matched with the unique identification information in the database 240 using the unique identification information transmitted from the kiosk device 100, and creates customized information using the searched data. After that, it is transmitted to the kiosk device 100 (S412).

Thereafter, the kiosk device 100 displays the customized information transmitted from the service providing server 200 on a display (not shown), thereby providing information necessary for the use of the golf course to the customer (S414).

A process in which the kiosk device 100 according to an embodiment of the present invention provides customized information will be described below with reference to FIG. 5.

First, as shown in FIG. 5, the kiosk device 100 extracts the unique identification information from the beacon signal received through the steps of S404 to S408, and then checks whether the extracted unique identification information exists in the memory 145. It is determined whether it is an entry customer (S500).

As a result of the determination of S500, when the customer is an entry customer, the kiosk device 100 stores the unique identification information in the memory 145 (S502), and provides the unique identification information and the entry identifier indicating that the customer is entering the service providing server 200 It is transmitted to (S504).

Accordingly, the service providing server 200 searches the database 240 for customer-tailored information necessary for the entering customer using the received admission identifier and unique identification information, and then transmits it to the kiosk device 100 (S506) to perform a kiosk. Display on the display of the device 100. At this time, the customer-specific information necessary for the entering customer may include golf course usage guide information (including route guidance service), coupon information available to the customer, caddy usage history information, caddy status information, and the like.

Then, the kiosk device 100 determines whether a preset time, for example 4-5 hours, has elapsed (S508).

As a result of the determination in S508, when a preset time elapses, the kiosk device 100 deletes the unique identification information stored in the memory 145 (S510).

On the other hand, as a result of the determination of S500, when the customer is not an entry customer, that is, when unique identification information exists in the memory 145, the kiosk device 100 provides the unique identification information and the exit identifier indicating that the exiting customer is the service providing server 200 ) To (S512).

Then, the service providing server 200 searches the database 240 for customer-customized information necessary for the leaving customer using the received exit identifier and unique identification information, and then transmits it to the kiosk device 100 (S514) for display. Mark on. In this case, the customer-customized information necessary for the leaving customer may include coupon information available to the customer, payment information required for payment according to the use of a golf course, and photo data.

Meanwhile, the kiosk device 100 displays information necessary for the leaving customer on the display and then determines whether a payment request is received (S516).

As a result of the determination of S516, when a payment request is received, the kiosk device 100 performs payment through interworking with the payment terminal 350 (S518), and then returns to S510 and stores the unique identification information stored in the memory 145. Delete it.

The above description of the present invention is for illustrative purposes only, and those of ordinary skill in the art to which the present invention pertains will be able to understand that other specific forms can be easily modified without changing the technical spirit or essential features of the present invention. will be. Therefore, it should be understood that the embodiments described above are illustrative and non-limiting in all respects. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as being distributed may also be implemented in a combined form.

The scope of the present invention is indicated by the claims to be described later rather than the detailed description, and all changes or modified forms derived from the meaning and scope of the claims and their equivalent concepts should be construed as being included in the scope of the present invention. do.

100: kiosk device
150: Customer's mobile terminal
200: service providing server
300: information provider side terminal
350: payment terminal

Claims (9)

In the method of providing customized service using a kiosk system,
The service providing server receives information for membership registration from the customer's mobile terminal, generates customer identification information, and uses it to generate beacon generation data for beacon signal generation, and an application including the generated beacon generation data Transmitting the data to the customer's mobile terminal and storing it in an executable form on the recording medium of the customer's mobile terminal;
Broadcasting a beacon signal using data for beacon generation through execution of an application in the customer's mobile terminal; and
Recognizing the customer as a beacon signal broadcasted from the customer's mobile terminal within a preset radius is received in the kiosk device; and
Transmitting unique identification information in the beacon signal to a service providing server,
Receiving customized information mapped to unique identification information from the service providing server,
Displaying the received customized information on a display;
Comprising the step of providing a payment service for the payment amount through interworking with a payment terminal connected through a wired or wireless communication network after calculating a payment amount based on the use history information according to the manipulation of the usage history information in the customer-specific information. How to provide customized service using an interactive kiosk system.
The method of claim 1,
The above method of providing customized service,
Determining whether the unique identification information exists in a memory in the kiosk device after recognizing the customer;
As a result of the determination, if it does not exist in the memory, storing the unique identification information in the memory,
The step of transmitting to the service providing server,
A method for providing customized service using an interactive kiosk system that recognizes that the recognized customer is an entry customer and transmits an entry identifier and unique identification information to the service providing server.
The method of claim 2,
The step of transmitting to the service providing server,
As a result of the determination, when present in the memory, a method for providing customized service using an interactive kiosk system for recognizing that the recognized customer is a leaving customer and transmitting a departure identifier and unique identification information to the service providing server.
The method of claim 3,
The above method of providing customized service,
Deleting the unique identification information stored in the memory as the payment is completed, or deleting the unique identification information stored in the memory when a preset time elapses.
The method of claim 3,
Receiving the customized information of the customer,
Extracting an entry identifier or data corresponding to the identifier among data retrieved from the database based on the unique identification information by the service providing server; and
Generating customized information necessary for the entering customer or the leaving customer based on the extracted data; and
A method for providing customized service using an interactive kiosk system, comprising the step of receiving, from the kiosk device, customized information generated by the service providing server.
In a system for providing customized service based on a kiosk,
After receiving information for membership registration from the customer's mobile terminal, generating customer identification information, and then using this to generate beacon generation data for generating beacon signals, and launch an application including the generated beacon generation data on the customer side. A service providing server that transmits to a mobile terminal and stores it in an executable form on the recording medium of the customer's mobile terminal;
A kiosk device for transmitting unique identification information in the beacon signal as the beacon signal broadcast using data for beacon generation is received through the execution of the application in the customer's mobile terminal,
The service providing server,
Data mapped to each of a plurality of unique identification information is stored and managed in a database, and customized information is transmitted to the kiosk device using the unique identification information received from the kiosk device,
The kiosk device,
In addition to displaying the received customized information on the display, the payment amount is calculated based on the usage history information according to the manipulation of the usage history information in the customized information, and then interlocked with a payment terminal connected through a wired or wireless communication network. An interactive kiosk system that provides a payment service for the payment amount through.
The method of claim 6,
The kiosk device,
It checks whether the unique identification information exists in the memory in the kiosk device to determine whether the customer is an entry or exit customer, and in the case of the entry customer, the unique identification information is stored in the memory and the entry identifier and the unique identification information are recalled. An interactive kiosk system that transmits to a service providing server, and transmits a departure identifier and the unique identification information to the service providing server in the case of a leaving customer.
The method of claim 7,
The kiosk device,
An interactive kiosk system that deletes the unique identification information stored in the memory when the payment is completed, or deletes the unique identification information stored in the memory when a preset time elapses.
The method of claim 8,
The service providing server,
The service providing server extracts the data corresponding to the entry identifier or the identifier among the data retrieved from the database based on the unique identification information, and generates customized information necessary for the entering or exiting customer based on the extracted data. Interactive kiosk system for sending to kiosk devices.

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