KR102116324B1 - User application, system for managing history of vehicle based on car number including the same and method for providing cumstomer service using th1e same - Google Patents

Abstract

Disclosed is a vehicle history management system. More specifically, the present invention relates to a user application to, through a license number of a vehicle, manage general vehicle history and provide various customer services linked the same, a license number-based vehicle history management system including the general vehicle history, and a customer service providing method using the same. According to one embodiment of the present invention, the license number of the vehicle is set as a user account for using a vehicle history management service about all processes from delivery to scrapping of the vehicle and a password is set and registered by a combination between a motile number of a vehicle owner and one or more user codes, such that vehicle history information is managed by using the vehicle, not the vehicle owner, as a service object, thereby continuously managing vehicle history even if ownership of the vehicle is transferred or owner information of the vehicle is changed. According to the present invention, the license number-based vehicle history management system comprises a license number input unit, a vehicle history checking unit, a service request unit, and a location information providing unit.

Description

USER APPLICATION, SYSTEM FOR MANAGING HISTORY OF VEHICLE BASED ON CAR NUMBER INCLUDING THE SAME AND METHOD FOR PROVIDING CUMSTOMER SERVICE USING TH1E SAME}

  The present invention relates to a vehicle history management system, a user application that manages the overall history of a vehicle through a vehicle number, and provides various customer services associated therewith, and a vehicle number-based vehicle history management system including the same. It relates to a method of providing customer service.

In general, after purchasing a vehicle, the owner of the vehicle operates, in order to use most of the vehicle-related services, from inspection, repair, sales, or scrapping of the vehicle, the vehicle sales, purchaser, or vehicle maintenance company operates You must visit the website and create a separate account to perform the membership registration process and request the necessary services after logging in.

However, most Internet-based services, including vehicle-related services, can be used only after reviewing the adequacy of the account entered by the borrower when signing up for membership and verifying personal information about the borrower.

In particular, when signing up for membership, it must be provided in accordance with the scope required by the personal information company, such as resident registration number, address, and contact information, which is sensitive to the individual. This is causing complaints from many borrowers. In fact, some of the borrowers who want to use the services of a commercial vehicle history management company tend to give up due to the burden of personal information request when signing up for membership. In addition, it can be said that the provision of information to the business side always implies the risk of personal information leakage.

In addition, the limitations of the service contents of commercially available vehicle history management services are also often reported.

As an example, there is a hassle of entering the mileage or refueling history directly in order for the owner to know when to replace the consumables mounted on the vehicle, which may cause a malfunction of the vehicle because the appropriate replacement timing is missed. In particular, the maintenance history and accident history tend to avoid information input by the Borrower, and the next Borrower who receives the vehicle when the vehicle is used for sale is disadvantaged because there is no separate means to accurately check the missing vehicle history. do.

In order to overcome these limitations, recently, a system that manages maintenance history of a vehicle that has been received by a repair shop or the like through its own database or a system in which an NFC terminal is mounted on the vehicle itself has been proposed.

However, even if the vehicle history is managed through this new system, the vehicle information is not continuously managed unless the same database is shared among the workshops, and as the vehicle owner changes, as the vehicle information is managed in connection with the owner's account As a vehicle, there is a limitation that the previous details are not continuously managed.

Registered Patent Publication No. 10-1939187 (Publication date: 2019.04.11.)

The present invention has been devised to solve the above-mentioned problems, and in the present invention, in using the vehicle history management service, the vehicle owner sets the vehicle number as an account, not an account he personally created, and integrates it as a medium. By managing the vehicle history through the system, there is a problem in providing a user application and a system that enables the vehicle history to be continuously managed even if a situation such as a change in the owner occurs.

In addition, the present invention has a problem in implementing a customer service providing method that allows a vehicle owner operating a vehicle via a vehicle number to use an order and delivery service for products associated with the vehicle location anytime, anywhere. .

In order to solve the above-described problems, a user application according to a preferred embodiment of the present invention is a user application executed by a microprocessor, recorded on a recordable medium that can be read and written, and mounted on a mobile terminal. Vehicle history information generated and stored in the vehicle history management server by receiving the vehicle number and password for the vehicle number input unit for requesting to register a user account with the vehicle number as the account name in the vehicle history management server and the account name as an identifier It includes a vehicle history confirmation unit for requesting, and displays the received vehicle history information, the location of the vehicle may be set to the location information of the mobile terminal identified through a phone number.

The user application, a service request unit for requesting a product or service provided by one or more service company servers connected to the vehicle history management server, and when requesting the product or service, extracts location information of the current user to the service company server Includes a location information providing unit provided to, a credit card registration unit for registering credit card information for a credit card for payment of the goods or services, and a storage for storing the account name and credit card information, the credit card May include any one of a general credit card carried by the borrower or a lifetime credit card having a credit card number including the phone number agreed with the credit card company.

In addition, the vehicle number-based vehicle history management system according to an embodiment of another aspect of the present invention for solving the above problems is a system including a vehicle history management server interworking with a user application installed on one or more mobile terminals, The vehicle history management server is connected to the user application through an information communication network, a server interworking unit that transmits and receives data, receives the vehicle number and password for the owner's own vehicle from the user application, and uses the vehicle number as the account name. Includes an account creation unit for generating a user account, a vehicle registration unit for registering the user account generated by setting the account name as an identifier in connection with the vehicle history information of the vehicle, and a database for storing vehicle history information for each user account can do.

The vehicle history management server generates vehicle history information of the first vehicle using the information received from the external history inquiry system, stores the vehicle history information in the database, and issues all occurrences of vehicle release, ownership transfer, maintenance, and scrapping by user account. It may include a vehicle history management unit that cumulatively reflects the vehicle management procedure to the vehicle history information.

The vehicle history management server includes a sales / maintenance company server that provides information on ownership transfer and maintenance of a vehicle, and a history collection unit that collects information in conjunction with a credit card company server that provides information on refueling payments, The vehicle history management unit may cumulatively reflect the information collected by the history collection unit on the vehicle history information based on the vehicle number.

The vehicle history management server interworks with one or more external service provider servers that provide product purchase or courier receipt services associated with the vehicle, and intermediaries the service provider server and user applications according to an order request of the user application. Including an intermediary, the order is accepted using the vehicle number as an identifier, and the current vehicle location information can be transmitted along with the order information.

In addition, the vehicle number-based vehicle history management method according to another aspect of the present invention for solving the above-described problems, as a customer service providing method using the vehicle number-based vehicle history management system by the above-described vehicle history management server, a user application Receiving a vehicle number and password for the vehicle owner's own vehicle from and generating a user account using the vehicle number as an account name, and generating vehicle history information of the first vehicle using information received from an external history inquiry system , A step of registering a user account created by setting the account name as an identifier in association with the vehicle's vehicle history information, and a sales / maintenance company that provides information about vehicle release, ownership transfer, maintenance, or scrapped by user account When a vehicle management procedure related to vehicle ownership transfer, maintenance, or scrapping occurs from a server, it may include receiving history information and accumulating and reflecting the vehicle history information by date and time.

After generating the vehicle history information of the first vehicle using the information received from the external history inquiry system, collecting information by interworking with a credit card company server that provides information on refueling payments and based on the vehicle number It may include the step of cumulatively reflecting the collected information to the vehicle history information by date and time.

After generating the vehicle history information of the first vehicle using the information received from the external history inquiry system, receiving an order for a product purchase or delivery service associated with the vehicle from the user application and one or more associated with it It includes the step of brokering an external service company server and a user application, and the order is received using the vehicle number as an identifier, and the location information of the current vehicle can be delivered along with the order contents.

According to an embodiment of the present invention, the vehicle number is set as a user account for using the history management service for the vehicle in all processes from the release of the vehicle to the scrapped vehicle, and the password is assigned to the mobile terminal number and one or more users of the vehicle owner. By setting and registering with a combination of codes, vehicle history management is used to manage vehicle history information with the vehicle as the service subject, and vehicle ownership can be continuously managed even if ownership of the vehicle is transferred or the borrower information changes. It has the effect.

In addition, according to an embodiment of the present invention, by ordering a product or service to a user account using a vehicle number, there is an effect of providing various linked services such as product pick-up, delivery, and service travel according to the current location of the vehicle.

1 is a diagram showing the overall structure of a vehicle number-based vehicle history management system including a user application according to an embodiment of the present invention.
2 is a diagram of a user application structure according to an embodiment of the present invention.
3 is a view of the structure of a vehicle history management server according to an embodiment of the present invention.
4 to 6 are views showing a customer service providing method using a vehicle number-based vehicle history management system according to an embodiment of the present invention.

When a certain part of the specification refers to a "equipment" or "include" a component, this means that other components may be further included rather than excluding other components, unless otherwise specified. In addition, terms such as "... unit", "... server" and "... system" described in the specification refer to a unit that processes one or more functions or operations. Means, it can be implemented in hardware, software, or a combination of hardware and software.

Also, in this specification, the term "an embodiment" means to serve as an example, example, or illustration, but the subject matter of the invention is not limited by such examples. Also included are “comprising”, “having”, “having” and other similar terms, but when used in the claims “includes” as an open transition word that does not exclude any additional or other components. "Comprising" can be used generically in a similar way.

The various techniques described herein can be implemented with hardware or software, or combinations of all of them where appropriate. The terms "... Unit", "... Server" and "... System" as used herein likewise refer to computer-related entities, ie hardware , It can be treated as a combination of hardware and software, software, or software at runtime. In addition, each function executed in the program of the present invention may be configured in a module unit, or may be recorded in one physical memory, or distributed and recorded between two or more memories and recording media.

Hereinafter, a user application according to an embodiment of the present invention, a vehicle number-based vehicle history management system including the same, and a method for providing customer service using the same will be described with reference to the drawings.

1 is a diagram showing the overall structure of a vehicle number-based vehicle history management system including a user application according to an embodiment of the present invention.

Referring to Figure 1, the vehicle number-based vehicle history management system according to an embodiment of the present invention, targeted to the user who owns the vehicle 10, that is, the vehicle owner, is installed in the user terminal 20 required by the vehicle owner The user application 100 may include a vehicle history management server 200 that registers vehicle information in association with the user application 100 and manages the entire history of the registered vehicle by using the vehicle number as an identifier.

The user application 100 may be an application program installed in the mobile terminal 20 owned by the user, that is, a user who wants to use the overall history management of the vehicle 10 owned by the user and use various related services associated with the vehicle. have.

The user application 100 may access the vehicle history management server 200 through the information communication network according to execution, and request to register a user account using the vehicle number of the vehicle 10 as an account name according to the input of the owner. . At this time, the user application 100 receives a password to be used for the user account.

Therefore, a user using the user application 100 of the present invention can enter his / her vehicle number as an account name and log in to the system through the set password to use the service. Subsequently, the vehicle number will be used for functions such as user identification, login, and account recovery, such as the use mode of account name in a known online service.

The aforementioned mobile terminal 20 includes PCS (Personal Communication System), GSM (Global System for Mobile communications), PDC (Personal Digital Cellular), PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication) ) -2000, Code Division Multiple Access (CDMA) -2000, W-Code Division Multiple Access (W-CDMA), Wireless Broadband Internet (Wibro) terminal, smartphone, smartpad, tablet PC (Tablet) PC), such as all kinds of handheld (Handheld) -based wireless communication device and a stationary PC, a computing device such as a laptop can be used.

In addition, after the vehicle registration, the vehicle owner automatically inputs and sets various information related to the vehicle, such as vehicle insurance, mileage, maintenance history, and accident history, to the account, and sets the phone number of his mobile terminal. You can enter it as vehicle information.

The user application 100 may query the vehicle history of the vehicle 10 to date according to a user input.

In addition, the user application 100 may order a product or service according to a user's input, such as a service company connected to the system, for example, a driving-through company, an e-commerce product seller, or a business travel agency.

The vehicle history management server 200 may receive and process various service requests including a vehicle history management service requested from the user application 100 through an information communication network.

The vehicle history management server 200 may process the member registration procedure of the borrower through the user application 100, and in particular, the user does not arbitrarily set the account name as the online service of the notice in the member registration procedure, It is possible to limit only the vehicle number to be set as the account name, and to set the password, including the currently used phone number.

In the vehicle number-based vehicle history management system of the present invention, as the user account is made up of a vehicle number, the vehicle owner assumes a vehicle that is not a user of various services provided to the system as a virtual service user and processes the service. It is for sake.

Accordingly, as the vehicle history information stored and managed in the vehicle history management server 200 is managed based on the vehicle even if the owner of the vehicle withdraws from the member or the owner of the vehicle 10 is changed, the system is configured to allow the vehicle 10 to It has a feature that can continuously manage vehicle history information without missing up to the procedure of scrapping.

In addition, the vehicle history management server 200 may be connected to an external history inquiry system 300 operated by an insurance supervisor, etc., to collect information about a vehicle registered for the first time in the system and generate vehicle history information. , In connection with refueling, it can automatically add and manage refueling history in conjunction with the credit card company server 600 according to the agreement with the credit card company.

In addition, the vehicle history management server 200 collects information on vehicle history, such as vehicle repair, in connection with the sales / repair company server 400 according to an agreement with a vehicle company that sells or maintains a vehicle, and manages the vehicle. History information can be updated.

In addition, the vehicle history management server 200 may be used in various fields, such as a beverage store that orders and sells coffee, beverages, or fast food, a courier that delivers products, and a service company that provides services by visiting a designated place. In accordance with the agreement with the product and service company, a new business model can be implemented by receiving and delivering an order from the user application 100 in connection with the service company server 500 and connecting to each other.

In particular, in order to implement the above-mentioned business model, the vehicle history management server 200 extracts the phone number of the vehicle owner from among vehicle information, identifies the mobile terminal of the vehicle owner, and identifies the current location of the vehicle and the current location of the mobile terminal. By setting, the location information transmitted from the user application when requesting the service can be set as the vehicle location.

Hereinafter, a user application of a vehicle number based vehicle history management system according to an embodiment of the present invention will be described in detail with reference to the drawings.

2 is a diagram of a user application structure according to an embodiment of the present invention.

Referring to FIG. 2, the user application 100 according to an embodiment of the present invention receives a vehicle number and a password for a vehicle from a borrower and requests to register a user account using the vehicle number as an account name in the vehicle history management server The vehicle number input unit 110, requests the vehicle history information generated and stored in the vehicle history management server using the account name as an identifier, and displays the received vehicle history information to the vehicle history confirmation unit 120 and the vehicle history management server. A service request unit 140 for requesting a product or service provided by one or more service provider servers associated with it, and when a product or service is requested, a location information providing unit 130 that extracts location information of a current user and provides it to the service provider server ), A credit card register 150 for registering credit card information for payment of goods or services, and a storage 160 for storing account names and credit card information.

The vehicle number input unit 110 installs and executes the first user application 100, is activated during the membership registration process, and can receive an account name and password as well as personal information for membership registration from the borrower. The above personal information can be expected to have the effect of protecting personal information by only requesting a scanned copy of a vehicle registration number, a credit card number, and a mobile terminal number, including a vehicle number, excluding contents that are sensitive to personal information leakage, such as a resident number. Here, the scanned copy of the vehicle registration certificate may be replaced by a direct input method of a vehicle number.

In addition, the vehicle number input unit 110 may receive the vehicle number as the account name of the user account and transmit it to the vehicle history management server.

The vehicle history confirmation unit 120 may request the vehicle history management server, from the release of the registered vehicle to the present, to the vehicle history management server according to the input of the owner, and display the vehicle history information on the screen when the vehicle history information is received therefrom. .

The location information providing unit 130 may load the location information of the mobile terminal identified based on the current phone number in real time from the GPS reception module mounted on the mobile terminal where the user application 100 is installed, and place product orders and driving through. When requesting service, etc., it is possible to provide location information along with order information to the vehicle history management server.

The service requesting unit 140 may request the provision of products and services to various stores and companies that are contracted with the vehicle history management system of the present invention. The service request unit 140 may receive a list of products and services distributed by a plurality of contracted server servers in real time from the vehicle history management server, and place an order for a product or service selected by the owner on the list to the vehicle history management server. You can ask. At this time, the service request unit 140 may extract the location information loaded by the location information providing unit 130 and transmit the location information together with the order information to the vehicle history management server.

The credit card registration unit 150 may register a credit card, which is a payment method required in a payment step, when ordering products and services by the above-described service request unit 140 in a user application. The credit card registration unit 150 may request input of at least one credit card information when registering a member of the borrower, and may receive a credit card number, expiration date, and CVV number.

The storage 160 may store credit card information registered in the user application. In addition, the storage 160 may store details of orders ordered by the borrower, payment amount, and the like as usage information.

According to the above-described structure, the user application according to the embodiment of the present invention can process the member registration procedure using the vehicle number, generate and query vehicle history information, and provide various useful services by using the vehicle as a service subject. Can receive

Hereinafter, a vehicle history management server 200 of a vehicle number based vehicle history management system according to an embodiment of the present invention will be described with reference to the drawings.

3 is a view of the structure of a vehicle history management server according to an embodiment of the present invention.

Referring to FIG. 3, the vehicle history management server 200 according to an embodiment of the present invention is connected to the user application 100 through an information communication network and transmits and receives data from the server linkage unit 210 and the user application 100. An account creation unit 220 that generates a user account using the vehicle number as an account name by receiving the vehicle number and password for the vehicle owner's own vehicle, and is generated by setting the account name as an identifier in association with the vehicle history information of the vehicle. The vehicle registration information for registering the user account, the database 240 for storing the vehicle history information for each user account, and using the information received from the external history inquiry system 300 to generate the vehicle history information of the first vehicle Vehicle history management unit (250) that stores all the vehicle management procedures, which are stored in the base (240), including vehicle release, ownership transfer, maintenance, and scrapped vehicles by user account, in vehicle history information, regarding vehicle ownership transfer and maintenance. In conjunction with the sales / repair company server 400 providing information and the credit card company server 600 providing information regarding refueling payment, a history collection unit 260 for collecting information and a product purchase or delivery receipt associated with a vehicle It may include a service intermediary unit 270 interworking with one or more external service provider servers providing services, and mediating the service provider server and user applications according to an order request of a user application.

The server linker 210 is connected to the user application 100 installed in the mobile terminal 20 of one or more owners through an information communication network to perform data communication.

The account creation unit 220 may perform a member registration procedure for the user application 100 initially accessed through the server linkage unit 210. The account generator 220 may register an account name and password for the corresponding borrower using the vehicle number, mobile terminal number, and user code input from the user application 100 and create a user account therefor.

The vehicle registration unit 230 registers the user account with respect to the vehicle that is authenticated through a scan copy of the vehicle registration certificate provided by the vehicle owner according to the creation of the user account. Accordingly, all the details of the corresponding vehicle are then collected and stored in the vehicle history management server 200, and the borrower can query the vehicle history up to the present through a user account.

The database 240 may store vehicle history information for each vehicle according to the registered user account and information and account name. In particular, the database 240 may store the first vehicle history information by inquiring and transmitting the vehicle history from the external history inquiry system 300 operated by an insurance supervisor, for a newly registered vehicle. After the initial registration, the vehicle history provided by the vehicle history management unit 250 from the sales / repair company server 400 may be cumulatively reflected in the corresponding vehicle history information using the vehicle number as an identifier.

In addition, various setting information, etc. for operating the vehicle history management server 200 may be stored in the database 240, and the contents stored in connection with a predetermined blockchain network are stored in the distributed ledger. By recording, it is difficult to falsify or alter the data, thereby increasing the reliability of the information.

The vehicle history management unit 250 is provided with respect to the vehicle history newly generated for vehicles registered from the vehicle number-based vehicle history management system of the present invention and a company server operated by a number of sales / maintenance companies, service companies, and credit card companies. It can be reflected in real time in the vehicle history information of the vehicle. In particular, the vehicle history management unit 250 may cumulatively reflect the information collected by the history collection unit 260 in the vehicle history information based on the vehicle number.

The history collection unit 260 may collect various information related to a registered vehicle from a plurality of sales / repair company servers 400, a service company server 500, and a credit card company server 600 through an information communication network. In detail, when a vehicle is sold to a store as a used car, or received as a sales / maintenance company for repair or replacement of parts, the sales / maintenance company electronically documents all the details that occur during the sale or maintenance of the vehicle and sends it to the company server. The record is collected, and the history collection unit 260 collects the record in real time in conjunction with the sales / repair company server 400 and transmits it to the vehicle history management unit 250.

In particular, as a link service with the credit card company server 600, according to an agreement with the credit card company, a service for issuing a dedicated credit card for the vehicle history management system according to an embodiment of the present invention can be provided, and the mobile terminal of the borrower When a dedicated credit card with a card number generated based on the phone number is issued and registered in the system, the borrower can be given a lifetime credit card number, and payment records from a credit card company for providing services afterwards. There is an advantage that data collection is easy.

In particular, in the case of a borrower who chooses to use a dedicated credit card, subscription can be induced by charging a certain amount of points.

In addition, when the vehicle in operation is refueling at a gas station, the payment record is managed by a credit card company. When a predetermined fueling record occurs through a credit card registered in connection with the vehicle number, the credit card company server 600 Payment information is provided to the vehicle history management server 200, and is transmitted to the vehicle history management unit 250 as a vehicle history through the history collection unit 260.

That is, when a predetermined credit card is registered as a means of payment for expenses required for a vehicle and a consent for the use of personal information is submitted, the vehicle history management unit 250 receives only data about the vehicle from the credit card company in the usage history of the designated credit card. Provided, it is possible to provide the phone number of the mobile terminal extracted from the password to estimate the mileage by calculating the details and standard mileage and calculate the mileage, and provide a link service that informs the maintenance company in the location closest to the borrower at the lowest price. can do. In particular, according to the above-mentioned credit card connection service, there is an advantage in that a more accurate vehicle history can be generated and managed as the usage history of the credit card provided by the credit card company is collected without omission.

The service intermediary unit 270 is not directly related to the vehicle history, but serves to provide an intermediary function between the borrower and the company for providing various linked services based on the vehicle. As an example, as a service connected to the vehicle management system of the present invention, there are driving through, product purchase, business travel service request, and delivery service, etc., and the borrower can use the various services described above based on the vehicle.

In detail, as a driving-through service, it is possible to pre-order drinks and the like through a mobile terminal of a vehicle number and a borrower, and receive it at a desired store and time. Such service considers the current location information of the mobile terminal of the owner of the vehicle as the current location of the vehicle, and when ordering a product for a driving thru store, the supplier automatically checks the current location of the vehicle to infer the estimated arrival time and vehicle Products can be provided according to the arrival time of the store. Such a driving through service can expect an effect of increasing customer satisfaction.

In addition, as a courier goods collection service, when using an internet shopping mall, etc., by specifying the goods receipt location as a store corresponding to a gas station or a driving course, the delivery area is limited to minimize the transportation process, and goods are received at a specified time without getting off the vehicle. Can provide a service of the form. At this time, a vehicle number may be used as an identification means used in the procedure for confirming receipt of goods, which may be managed in the system in the form of a vehicle history.

That is, according to the embodiment of the present invention, services such as product purchase and delivery are received and processed using the vehicle number as an identifier, but the location information of the current vehicle can be actively used for service provision.

To this end, the service intermediary unit 270 may receive the agreed service list from the service provider server 500 operated by each company and provide the user application 100 through the server linkage unit 210, and the user application. When any one service is requested from (100), the service intermediary unit 270 can perform an intermediary role by connecting the user application 100 and the corresponding service provider server 500 to each other, and the details of the service are recorded in the vehicle history. It may be managed as vehicle history information through the management unit 250.

Hereinafter, a method of providing customer service using the above-described user application and vehicle history management server will be described in detail with reference to the drawings.

4 to 6 are views showing a customer service providing method using a vehicle number-based vehicle history management system according to an embodiment of the present invention. In the following description, the execution subject of each step is a user application and a vehicle history management server of the present invention described above, and each component that constitutes them, even if there is no separate description.

Referring to FIG. 4, a method of registering a vehicle for using customer service according to an embodiment of the present invention is shown. First, the owner of the vehicle first installs the user application 100 on his mobile terminal, and the vehicle through its execution The member registration process for registering is executed, and the vehicle number and password are input to the user application 100 to be provided to the vehicle history management server 200 (S100).

Accordingly, the vehicle history management server 200 generates a user account through the vehicle number and password input at the request of the user application 100 (S110). At this time, the vehicle number is set to the account name, and the password can be set to the mobile terminal number of the owner and a predetermined code combination.

Next, the vehicle history management server 200 inquires the history of the corresponding vehicle recorded so far using the vehicle number in the external history inquiry system 300 such as an insurance supervisor through the information communication network (S120), and reply accordingly As a vehicle history from the external history inquiry system 300, the reply (S130) (S130).

Accordingly, the vehicle history management server 200 generates and stores vehicle history information according to the vehicle history up to now, for a user account whose vehicle number is an account name, that is, a vehicle management target and a subject, the user of the corresponding vehicle The account will be registered (S140).

According to the above-described steps, the vehicle number-based vehicle history management system according to an embodiment of the present invention is ready to provide customer service using a vehicle as a service subject.

Hereinafter, the technical spirit of the present invention will be described in detail through an example of a method for providing customer service according to an embodiment of the present invention with reference to the drawings.

Referring to FIG. 5, among customer services according to an embodiment of the present invention, as a customer service through an agreement with a sales / maintenance company, a vehicle history management method according to transfer of ownership of a vehicle or maintenance of a vehicle is illustrated.

When a vehicle registered in the service of the present invention has a vehicle management procedure for vehicle repair through a sales / maintenance company, vehicle management information received from a company is input to the sales / maintenance company server 400 (S200), and sales / Maintenance company server 400 will provide the input vehicle management information to the vehicle history management server 200 in real time (S210),

Accordingly, the vehicle history management server 200 identifies the user account of the corresponding vehicle through the vehicle number, and updates the vehicle history information of the corresponding user account using the collected vehicle management information (S220).

 Steps S200 to S220 described above may be repeatedly performed, whereby the vehicle history information of the corresponding user account may be continuously managed and updated.

Subsequently, when the owner of the vehicle who wants to check the vehicle history for his vehicle executes the user application 100 to query the vehicle history information (S230), the vehicle history management server 200 uses the account name, that is, the vehicle number as an identifier. By searching the database (S240), and returns the extracted vehicle history information to the user application (100) (S250). Accordingly, the user application 100 displays the received vehicle history information on a screen by date.

In particular, according to the method for providing customer service according to an embodiment of the present invention, as described above, as the vehicle number is stored and managed through the vehicle number as a medium, the vehicle number is changed even after the vehicle owner is changed. Is maintained as it is, and existing vehicle history information is continuously managed.

In addition, the vehicle number-based vehicle history management system according to an embodiment of the present invention may further provide various customer services associated with the vehicle number in addition to the vehicle history management function described above.

Referring to FIG. 6, among customer services according to an embodiment of the present invention, as a customer service through an agreement with a driving-through company or a courier recipient company, it shows a step of ordering and receiving a service.

First, when the vehicle owner executes the user application 100 and requests to provide a link service provided by the vehicle management system (S300), the vehicle history management server 200 provides a service list for a number of contracted companies. (S320).

Subsequently, the user application 100 displays the service content of each company on the screen, and the owner selects and orders a service such as driving through or receiving a delivery service according to a product order (S330). At this time, as the ordered service is the driving through or the delivery of the courier, the current vehicle location, that is, information on the location and location acquired through the mobile terminal, is provided together with the order.

Accordingly, the vehicle history management server 200 identifies the target company and order contents according to the request (S340), transmits the order contents to the service provider server 500 of the identified company, and requests service provision It will be (S350).

Next, when the service company server 500 successfully completes the receipt of the order, the vehicle history management server 200 connects the user application 100 and the service company server 500 to each other to be an orderer in a subsequent procedure. Intermediate to enable direct contact between the borrower and the service provider, the provider (S360).

Subsequently, the service company server 500 checks the current location using the location information of the vehicle (S370), calculates the expected arrival time of the vehicle to a place to provide the product, and prepares to provide the service accordingly, driving as an example In the case of a through service, a product is prepared in consideration of a preparation time of food, and when a vehicle arrives at the corresponding place, a service is provided (S380). Accordingly, the identification of the owner to receive the product or courier service uses the vehicle number of the vehicle.

Although many matters are specifically described in the above description, it should be interpreted as an example of a preferred embodiment rather than limiting the scope of the invention. Therefore, the invention should not be determined by the described embodiments, but should be determined by equivalents to the claims and claims.

10: vehicle 20: mobile terminal
100: user application 110: vehicle number input unit
120: vehicle history confirmation unit 130: location information providing unit
140: service request unit 150: credit card registration unit
160: storage 200: vehicle history management server
210: server linking unit 220: account creation unit
230: vehicle registration unit 240: database
250: vehicle history management unit 260: history collection unit
270: service intermediary 300: external history inquiry system
400: Sales / Maintenance Server 500: Service Provider Server
600: credit card company server

Claims (9)

A user application executed by a microprocessor and recorded on a recording medium capable of reading and writing, and mounted on a mobile terminal,
A vehicle number input unit for receiving a vehicle number and a password for a vehicle of the vehicle owner from the vehicle owner and requesting the vehicle history management server to register a user account having only the vehicle number of the vehicle owner as the account name;
A vehicle history confirmation unit for requesting vehicle history information generated and stored in the vehicle history management server using the account name as an identifier, and displaying the received vehicle history information;
A service request unit for requesting a product or service provided by one or more service company servers connected to the vehicle history management server; And
When requesting the product or service, includes a location information providing unit that extracts the current user's location information and provides it to the service provider server,
The service request unit,
The location information loaded by the location information providing unit is transmitted to the vehicle history management server together with the order contents,
The location of the vehicle is a user application that is set to the location information of the mobile terminal identified through a phone number. According to claim 1,
A credit card register that registers credit card information for a credit card for payment of the product or service; And
It includes a storage for storing the account name and credit card information,
The credit card,
A user application that includes any one of a general credit card held by a borrower or a lifetime credit card having a credit card number including the phone number agreed with a credit card company. A system including a vehicle history management server interworking with a user application installed on one or more mobile terminals,
The vehicle history management server,
A server linkage unit connected to the user application through an information communication network to transmit and receive data;
An account generator that receives a vehicle number and password for the vehicle owner's own vehicle from the user application and generates a user account using only the vehicle number as an account name;
A vehicle registration unit registering a user account generated by setting the account name as an identifier in association with vehicle history information of the vehicle;
A database that stores vehicle history information for each user account; And
And a service intermediary unit interworking with at least one external service provider server that provides a product purchase or courier receipt service associated with the vehicle, and mediating the service provider server and user application according to an order request of the user application,
The order request above,
A vehicle number-based vehicle history management system that receives a vehicle number as an identifier and delivers current vehicle location information along with the order details. The method of claim 3,
The vehicle history management server,
The vehicle history information of the first vehicle is generated and stored in the database by using the information received from the external history inquiry system, and all vehicle management procedures, such as release, ownership transfer, maintenance, and scrapping of the vehicle for each user account, are recorded in the vehicle history. Vehicle history management unit that reflects information cumulatively
Vehicle number based vehicle history management system comprising a. The method of claim 4,
The vehicle history management server,
It includes a sales / repair company server that provides information on vehicle ownership transfer and maintenance, and a history collection unit that collects information in conjunction with a credit card company server that provides information on refueling payments.
The vehicle history management unit,
A vehicle number-based vehicle history management system that accumulates and reflects information collected by the history collection unit in the vehicle history information for each date based on a vehicle number. delete A method for providing customer service using a vehicle number-based vehicle history management system by the vehicle history management server according to claim 3,
Receiving a vehicle number and password for the vehicle owner's own vehicle from a user application and generating a user account using only the vehicle number as an account name;
Generating vehicle history information of an initial vehicle using information received from an external history inquiry system;
Registering a user account generated by establishing linkage with vehicle history information of the vehicle using the account name as an identifier; And
When a vehicle management procedure for vehicle ownership transfer, maintenance or scrapping occurs from a sales / maintenance company server that provides information about vehicle release, ownership transfer, maintenance or scrapping by user account, receive history information and receive the vehicle history information. Includes the cumulative reflection step by date,
After generating the vehicle history information of the first vehicle using the information received from the external history inquiry system,
Receiving an order for a product purchase or delivery service associated with a vehicle from the user application; And
And brokering user applications associated with one or more external service provider servers,
The order request above,
A customer service providing method in which a vehicle number is received as an identifier, and current vehicle location information is transmitted along with the order contents. The method of claim 7,
After generating the vehicle history information of the first vehicle using the information received from the external history inquiry system,
Collecting information in conjunction with a credit card company server that provides information on refueling payments; And
Accumulating and reflecting the collected information based on the vehicle number on the vehicle history information by date and time
Customer service providing method comprising a. delete

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